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Scanwell

Scanwell

Scanwell Health

Test and treat urinary tract infections (UTI) from your smartphone.

4.5 Ratings 167+ Reviews 1K+ Downloads
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About Scanwell

Test and treat urinary tract infections (UTI) from your smartphone.
see more about Scanwell

Ratings & Reviews

4.5
167+ Ratings
  1. 5
    81+%
  2. 4
    7+%
  3. 3
    3+%
  4. 2
    2+%
  5. 1
    7+%
Write a Review
  • Easy, empowering, efficient Mar 14, 2019

    By WaitingOnARide
    As a frequent traveler with an irregular schedule, the Scanwell App has proved absolutely invaluable for me when dealing with UTI. Since UTIs don’t give us the courtesy of advance notice, my regular doctor wasn’t available to see me when I tried to book an appointment last-minute. With this app, I was able to take control of my health without having to wait for someone else to make time for me. Following the app’s directions while using the testing kit was a breeze. A doctor reviewed my case, provided a diagnosis, and sent a prescription for treatment to my pharmacy of choice that same day. Not only did I receive the necessary medicine, but the doctor providing feedback reached out to address my concerns about my symptoms and made sure to follow up with me. It feels empowering to know I have this tool to use at my fingertips—even if I’m in another city or state. When it comes to healthcare, access is everything. The well-designed user interface and easy-to-use testing kit are great on their own, but it’s the human component and actual care Scanwell’s treating physician displayed that built a personalized, trustworthy experience.
    more
  • Dec 14, 2020

    By Riley M
    asks for preferred name, then displays legal name in records section. so close! if you're asking for a preferred name, display it everywhere.
  • Life-changing! Jun 15, 2019

    By doggie19
    These kits are amazing! I get UTIs about 3 times/year and usually have to go to urgent care in a last minute panic and spend $200+ for urine testing and antibiotics. With Scanwell, everything is 10x simpler. I can confirm what I already know from my symptoms in the comfort of my own home, and then pay a quarter of what I usually pay to get the antibiotics I need. I had my diagnosis within a couple of hours and my prescription was ready for pickup almost immediately. And the doctors who consult through the app follow up a couple days later to see if your symptoms have improved! What more could you want? I hope more people hear about Scanwell soon because it is a no-hassle game changer in the stressful, uncomfortable world of UTIs.
    more
  • The Easiest Thing EVER Oct 18, 2019

    By Toughchick128
    This app is AMAZING. You can get 3 UTI tests for $15, and either pay for expedited shipping for use free shipping. I used free shipping and still got them within 3-4 days. I already had a UTI when I downloaded this app, so once I got the tests in the mail, I read the instructions and watched the in app video a few times to make sure I got everything right because (again) I wanted to get my UTI resolved ASAP. The app told me when to open the package, when to pee on the test strip, handled time tracking, and told me when the test strip was ready. Through the app, I took a picture of my test strip, which it read immediately, then I filled out my information and provided photo ID, answered some questions about my symptoms, and within 2 hours I got a call from a doctor who reviewed everything with me, and sent my prescription to my local pharmacy, where I was able to pick it up within 20 minutes. The whole process took less than 2 hours! I’m literally in awe. This app changes everything, and it was SO easy! I’d recommend this to everyone!
    more
  • Jan 5, 2021

    By Kelly Harrington
    Easy to use..professional
  • Actually a scam Oct 26, 2019

    By annapritchett
    I purchased and received my scanwell test strips and tested positive for a UTI. The next step was to submit your results to an outside provider that they connect you to for an additional $25. However, the connection between Scanwell and the outside provider (Lemonaid, another app available on the app store) wasn’t functioning properly. So I just downloaded the Lemonaid app and went through the process and got my prescription WITHOUT any reference to Scanwell. Also, when I chatted with Scanwell support about the issue, they said “we used to charge $25 for an exam through our app but now we use outside providers” and this extra fee is something they never mention in the process. AND when I looked on the site and the app for a refund policy it just says “the refund policy is on our website” but i looked everywhere and it’s not. So I asked support for a link to the refund policy and they completely ignored my request. All of these positive reviews fail to mention that you have to pay an additional $25 for an exam and that you don’t actually need the Scanwell test to do so. Do yourself a favor and get a way less expensive box of UTI test strips from your local pharmacy and download Lemonaid and get your prescription through there. Paying Scanwell $15 for their three tests is COMPLETELY unnecessary and frankly a scam.
    more
  • Dec 16, 2019

    By Courtney Allen
    This app is fairly easy to use, however after taking a picture of the test result there are 2 major issues: 1) if you've had a UTI on the last 3 months, it won't allow you to get a prescription, instead says you need to see a doctor. Which defeats the point of having a screening app for women who get UTIs all the time. 2) the app connects you to a different service called Lemonaid. They need to call you before sending in your prescription. I've spent over three hours trying to get a call back!
    more
  • Stolen Money, Fake Reviews and Broken Promises Jul 10, 2019

    By ami.bdance
    All of the 5-stars reviews are eerily thorough and well-written, and I discovered today that they are all fake and written by reviewers affiliated with the company. With a painful uti and no insurance, I hoped Scanwell was the answer to my prayers. Unfortunately this app should be called SCAMwell as they took my money for the test and overnight shipping, only for me to find out the order was cancelled and I ended up having to go to Urgent Care for a $200 bill after all. This, of course, after suffering for a UTI for three days and missing two and a half days of work.
    more
  • Really helpful but really Glitchy Mar 15, 2020

    By sassrabbit
    I love the service that this provides but it drives me crazy. I have to resent my password every time I proceed to the next step with this app because it doesn’t recognize e password. Even when I know it’s correct because it just made me change it. So t gets me the care I need but it makes me work for it.
    more
  • Age Restrictions Dec 19, 2019

    By Vato De Colorado
    Test strips showed I had a possible UTI but they won’t process your order if you’re over 49 years old. Would’ve been nice to know that before I spent money on the test kits.

No reviews available

  • Easy, empowering, efficient Mar 14, 2019

    By WaitingOnARide
    As a frequent traveler with an irregular schedule, the Scanwell App has proved absolutely invaluable for me when dealing with UTI. Since UTIs don’t give us the courtesy of advance notice, my regular doctor wasn’t available to see me when I tried to book an appointment last-minute. With this app, I was able to take control of my health without having to wait for someone else to make time for me. Following the app’s directions while using the testing kit was a breeze. A doctor reviewed my case, provided a diagnosis, and sent a prescription for treatment to my pharmacy of choice that same day. Not only did I receive the necessary medicine, but the doctor providing feedback reached out to address my concerns about my symptoms and made sure to follow up with me. It feels empowering to know I have this tool to use at my fingertips—even if I’m in another city or state. When it comes to healthcare, access is everything. The well-designed user interface and easy-to-use testing kit are great on their own, but it’s the human component and actual care Scanwell’s treating physician displayed that built a personalized, trustworthy experience.
    more
  • Life-changing! Jun 15, 2019

    By doggie19
    These kits are amazing! I get UTIs about 3 times/year and usually have to go to urgent care in a last minute panic and spend $200+ for urine testing and antibiotics. With Scanwell, everything is 10x simpler. I can confirm what I already know from my symptoms in the comfort of my own home, and then pay a quarter of what I usually pay to get the antibiotics I need. I had my diagnosis within a couple of hours and my prescription was ready for pickup almost immediately. And the doctors who consult through the app follow up a couple days later to see if your symptoms have improved! What more could you want? I hope more people hear about Scanwell soon because it is a no-hassle game changer in the stressful, uncomfortable world of UTIs.
    more
  • The Easiest Thing EVER Oct 18, 2019

    By Toughchick128
    This app is AMAZING. You can get 3 UTI tests for $15, and either pay for expedited shipping for use free shipping. I used free shipping and still got them within 3-4 days. I already had a UTI when I downloaded this app, so once I got the tests in the mail, I read the instructions and watched the in app video a few times to make sure I got everything right because (again) I wanted to get my UTI resolved ASAP. The app told me when to open the package, when to pee on the test strip, handled time tracking, and told me when the test strip was ready. Through the app, I took a picture of my test strip, which it read immediately, then I filled out my information and provided photo ID, answered some questions about my symptoms, and within 2 hours I got a call from a doctor who reviewed everything with me, and sent my prescription to my local pharmacy, where I was able to pick it up within 20 minutes. The whole process took less than 2 hours! I’m literally in awe. This app changes everything, and it was SO easy! I’d recommend this to everyone!
    more
  • Jan 5, 2021

    By Kelly Harrington
    Easy to use..professional
  • Easy to Use! Apr 19, 2020

    By cgchen75
    I haven’t had a UTI in years but knew the symptoms and that I had one. I tried to contact my Kaiser doctor but it was the weekend and it was taking too long for them to reply (over 48 hours) and needed immediate relief. I also didn’t want to go to urgent care because of the current shelter in place orders due to Covid-19. Fortunately I found Scanwell and was able to get a script sent to the pharmacy fast! The app and kit was easy to use. Lifesaver! Highly recommend!
    more

No reviews available

  • Dec 14, 2020

    By Riley M
    asks for preferred name, then displays legal name in records section. so close! if you're asking for a preferred name, display it everywhere.
  • Dec 16, 2019

    By Courtney Allen
    This app is fairly easy to use, however after taking a picture of the test result there are 2 major issues: 1) if you've had a UTI on the last 3 months, it won't allow you to get a prescription, instead says you need to see a doctor. Which defeats the point of having a screening app for women who get UTIs all the time. 2) the app connects you to a different service called Lemonaid. They need to call you before sending in your prescription. I've spent over three hours trying to get a call back!
    more
  • Actually a scam Oct 26, 2019

    By annapritchett
    I purchased and received my scanwell test strips and tested positive for a UTI. The next step was to submit your results to an outside provider that they connect you to for an additional $25. However, the connection between Scanwell and the outside provider (Lemonaid, another app available on the app store) wasn’t functioning properly. So I just downloaded the Lemonaid app and went through the process and got my prescription WITHOUT any reference to Scanwell. Also, when I chatted with Scanwell support about the issue, they said “we used to charge $25 for an exam through our app but now we use outside providers” and this extra fee is something they never mention in the process. AND when I looked on the site and the app for a refund policy it just says “the refund policy is on our website” but i looked everywhere and it’s not. So I asked support for a link to the refund policy and they completely ignored my request. All of these positive reviews fail to mention that you have to pay an additional $25 for an exam and that you don’t actually need the Scanwell test to do so. Do yourself a favor and get a way less expensive box of UTI test strips from your local pharmacy and download Lemonaid and get your prescription through there. Paying Scanwell $15 for their three tests is COMPLETELY unnecessary and frankly a scam.
    more
  • Stolen Money, Fake Reviews and Broken Promises Jul 10, 2019

    By ami.bdance
    All of the 5-stars reviews are eerily thorough and well-written, and I discovered today that they are all fake and written by reviewers affiliated with the company. With a painful uti and no insurance, I hoped Scanwell was the answer to my prayers. Unfortunately this app should be called SCAMwell as they took my money for the test and overnight shipping, only for me to find out the order was cancelled and I ended up having to go to Urgent Care for a $200 bill after all. This, of course, after suffering for a UTI for three days and missing two and a half days of work.
    more
  • Really helpful but really Glitchy Mar 15, 2020

    By sassrabbit
    I love the service that this provides but it drives me crazy. I have to resent my password every time I proceed to the next step with this app because it doesn’t recognize e password. Even when I know it’s correct because it just made me change it. So t gets me the care I need but it makes me work for it.
    more
  • Age Restrictions Dec 19, 2019

    By Vato De Colorado
    Test strips showed I had a possible UTI but they won’t process your order if you’re over 49 years old. Would’ve been nice to know that before I spent money on the test kits.

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