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Scanwell

Scanwell

Scanwell Health

Test and treat urinary tract infections (UTI) from your smartphone.

4.5 Ratings 196+ Reviews 5K+ Downloads

Ratings & Reviews

Write a Review
  • Apr 24, 2021

    By Bonnie
    It works great until it's time to take a picture of the cartridge....then it just sits there with no way to take the picture.
  • Easy, empowering, efficient Mar 14, 2019

    By WaitingOnARide
    As a frequent traveler with an irregular schedule, the Scanwell App has proved absolutely invaluable for me when dealing with UTI. Since UTIs don’t give us the courtesy of advance notice, my regular doctor wasn’t available to see me when I tried to book an appointment last-minute. With this app, I was able to take control of my health without having to wait for someone else to make time for me. Following the app’s directions while using the testing kit was a breeze. A doctor reviewed my case, provided a diagnosis, and sent a prescription for treatment to my pharmacy of choice that same day. Not only did I receive the necessary medicine, but the doctor providing feedback reached out to address my concerns about my symptoms and made sure to follow up with me. It feels empowering to know I have this tool to use at my fingertips—even if I’m in another city or state. When it comes to healthcare, access is everything. The well-designed user interface and easy-to-use testing kit are great on their own, but it’s the human component and actual care Scanwell’s treating physician displayed that built a personalized, trustworthy experience.
  • Life-changing! Jun 15, 2019

    By doggie19
    These kits are amazing! I get UTIs about 3 times/year and usually have to go to urgent care in a last minute panic and spend $200+ for urine testing and antibiotics. With Scanwell, everything is 10x simpler. I can confirm what I already know from my symptoms in the comfort of my own home, and then pay a quarter of what I usually pay to get the antibiotics I need. I had my diagnosis within a couple of hours and my prescription was ready for pickup almost immediately. And the doctors who consult through the app follow up a couple days later to see if your symptoms have improved! What more could you want? I hope more people hear about Scanwell soon because it is a no-hassle game changer in the stressful, uncomfortable world of UTIs.
  • The Easiest Thing EVER Oct 18, 2019

    By Toughchick128
    This app is AMAZING. You can get 3 UTI tests for $15, and either pay for expedited shipping for use free shipping. I used free shipping and still got them within 3-4 days. I already had a UTI when I downloaded this app, so once I got the tests in the mail, I read the instructions and watched the in app video a few times to make sure I got everything right because (again) I wanted to get my UTI resolved ASAP. The app told me when to open the package, when to pee on the test strip, handled time tracking, and told me when the test strip was ready. Through the app, I took a picture of my test strip, which it read immediately, then I filled out my information and provided photo ID, answered some questions about my symptoms, and within 2 hours I got a call from a doctor who reviewed everything with me, and sent my prescription to my local pharmacy, where I was able to pick it up within 20 minutes. The whole process took less than 2 hours! I’m literally in awe. This app changes everything, and it was SO easy! I’d recommend this to everyone!
  • Easy to Use! Apr 19, 2020

    By cgchen75
    I haven’t had a UTI in years but knew the symptoms and that I had one. I tried to contact my Kaiser doctor but it was the weekend and it was taking too long for them to reply (over 48 hours) and needed immediate relief. I also didn’t want to go to urgent care because of the current shelter in place orders due to Covid-19. Fortunately I found Scanwell and was able to get a script sent to the pharmacy fast! The app and kit was easy to use. Lifesaver! Highly recommend!
  • Dec 14, 2020

    By Riley M
    asks for preferred name, then displays legal name in records section. so close! if you're asking for a preferred name, display it everywhere.
  • Great to have on hand! May 15, 2019

    By Tracyylau
    Although I know what a UTI feels like, having these on hand to KNOW for sure has been incredibly helpful. I’ve used Scanwell twice. The first time, my results were negative, and I was happy to not have to take antibiotics (I try to only take them when I really, really need them). The second time, the test was positive, and I used the doctor service in the app to receive a prescription. My test was reviewed by the doc and antibiotics were ready for me to pick up at my pharmacy within a few hours. If you want to save time (not having to schlep to the doctor’s office) and money, get these!
  • Mar 9, 2020

    By Michelle Kim
    Thanks for updating the app design and packaging! After the first time, it gets really easy to get your results quick.
  • Saves SOO Much Time Jul 8, 2019

    By AnnastasiaBeal
    Scanwell is a life saver! They sent me a free test kits which I used with their easy to use app. The doctor called my pharmacy & sent the script over within an hour of taking the test! I purchased many more tests & trust me when I tell you this app saves me time & money! It’s amazing!
  • Dec 6, 2020

    By Joanna Hsiao
    This app is very user friendly. Just follow the instructions step by step. Within a couple minutes, you can get the results. Without a doubt the app helps me a lot to do UTI tests at home during Covid-19 pademic treat.
  • Apr 24, 2021

    By Bonnie
    It works great until it's time to take a picture of the cartridge....then it just sits there with no way to take the picture.
  • Easy, empowering, efficient Mar 14, 2019

    By WaitingOnARide
    As a frequent traveler with an irregular schedule, the Scanwell App has proved absolutely invaluable for me when dealing with UTI. Since UTIs don’t give us the courtesy of advance notice, my regular doctor wasn’t available to see me when I tried to book an appointment last-minute. With this app, I was able to take control of my health without having to wait for someone else to make time for me. Following the app’s directions while using the testing kit was a breeze. A doctor reviewed my case, provided a diagnosis, and sent a prescription for treatment to my pharmacy of choice that same day. Not only did I receive the necessary medicine, but the doctor providing feedback reached out to address my concerns about my symptoms and made sure to follow up with me. It feels empowering to know I have this tool to use at my fingertips—even if I’m in another city or state. When it comes to healthcare, access is everything. The well-designed user interface and easy-to-use testing kit are great on their own, but it’s the human component and actual care Scanwell’s treating physician displayed that built a personalized, trustworthy experience.
  • Life-changing! Jun 15, 2019

    By doggie19
    These kits are amazing! I get UTIs about 3 times/year and usually have to go to urgent care in a last minute panic and spend $200+ for urine testing and antibiotics. With Scanwell, everything is 10x simpler. I can confirm what I already know from my symptoms in the comfort of my own home, and then pay a quarter of what I usually pay to get the antibiotics I need. I had my diagnosis within a couple of hours and my prescription was ready for pickup almost immediately. And the doctors who consult through the app follow up a couple days later to see if your symptoms have improved! What more could you want? I hope more people hear about Scanwell soon because it is a no-hassle game changer in the stressful, uncomfortable world of UTIs.
  • The Easiest Thing EVER Oct 18, 2019

    By Toughchick128
    This app is AMAZING. You can get 3 UTI tests for $15, and either pay for expedited shipping for use free shipping. I used free shipping and still got them within 3-4 days. I already had a UTI when I downloaded this app, so once I got the tests in the mail, I read the instructions and watched the in app video a few times to make sure I got everything right because (again) I wanted to get my UTI resolved ASAP. The app told me when to open the package, when to pee on the test strip, handled time tracking, and told me when the test strip was ready. Through the app, I took a picture of my test strip, which it read immediately, then I filled out my information and provided photo ID, answered some questions about my symptoms, and within 2 hours I got a call from a doctor who reviewed everything with me, and sent my prescription to my local pharmacy, where I was able to pick it up within 20 minutes. The whole process took less than 2 hours! I’m literally in awe. This app changes everything, and it was SO easy! I’d recommend this to everyone!
  • Easy to Use! Apr 19, 2020

    By cgchen75
    I haven’t had a UTI in years but knew the symptoms and that I had one. I tried to contact my Kaiser doctor but it was the weekend and it was taking too long for them to reply (over 48 hours) and needed immediate relief. I also didn’t want to go to urgent care because of the current shelter in place orders due to Covid-19. Fortunately I found Scanwell and was able to get a script sent to the pharmacy fast! The app and kit was easy to use. Lifesaver! Highly recommend!
  • Dec 14, 2020

    By Riley M
    asks for preferred name, then displays legal name in records section. so close! if you're asking for a preferred name, display it everywhere.
  • Great to have on hand! May 15, 2019

    By Tracyylau
    Although I know what a UTI feels like, having these on hand to KNOW for sure has been incredibly helpful. I’ve used Scanwell twice. The first time, my results were negative, and I was happy to not have to take antibiotics (I try to only take them when I really, really need them). The second time, the test was positive, and I used the doctor service in the app to receive a prescription. My test was reviewed by the doc and antibiotics were ready for me to pick up at my pharmacy within a few hours. If you want to save time (not having to schlep to the doctor’s office) and money, get these!
  • Mar 9, 2020

    By Michelle Kim
    Thanks for updating the app design and packaging! After the first time, it gets really easy to get your results quick.
  • Saves SOO Much Time Jul 8, 2019

    By AnnastasiaBeal
    Scanwell is a life saver! They sent me a free test kits which I used with their easy to use app. The doctor called my pharmacy & sent the script over within an hour of taking the test! I purchased many more tests & trust me when I tell you this app saves me time & money! It’s amazing!
  • Dec 6, 2020

    By Joanna Hsiao
    This app is very user friendly. Just follow the instructions step by step. Within a couple minutes, you can get the results. Without a doubt the app helps me a lot to do UTI tests at home during Covid-19 pademic treat.
  • May 2, 2021

    By Jessica Holm
    12 kits and not even a single blood collection tube among them, which is key if you're testing your blood.
  • Apr 12, 2021

    By Hillary Bui
    There's no QR code in my package and so I have no way to get my results. My app doesn't give me the option to test myself without a QR code, so I just wasted my money. There's also no customer service, only a form to fill out. DO NOT BUY.
  • May 12, 2021

    By Courtney Cole
    Couldn't take picture of cartridge. App wouldn't open camera
  • Actually a scam Oct 26, 2019

    By annapritchett
    I purchased and received my scanwell test strips and tested positive for a UTI. The next step was to submit your results to an outside provider that they connect you to for an additional $25. However, the connection between Scanwell and the outside provider (Lemonaid, another app available on the app store) wasn’t functioning properly. So I just downloaded the Lemonaid app and went through the process and got my prescription WITHOUT any reference to Scanwell. Also, when I chatted with Scanwell support about the issue, they said “we used to charge $25 for an exam through our app but now we use outside providers” and this extra fee is something they never mention in the process. AND when I looked on the site and the app for a refund policy it just says “the refund policy is on our website” but i looked everywhere and it’s not. So I asked support for a link to the refund policy and they completely ignored my request. All of these positive reviews fail to mention that you have to pay an additional $25 for an exam and that you don’t actually need the Scanwell test to do so. Do yourself a favor and get a way less expensive box of UTI test strips from your local pharmacy and download Lemonaid and get your prescription through there. Paying Scanwell $15 for their three tests is COMPLETELY unnecessary and frankly a scam.
  • Dec 16, 2019

    By Courtney Allen
    This app is fairly easy to use, however after taking a picture of the test result there are 2 major issues: 1) if you've had a UTI on the last 3 months, it won't allow you to get a prescription, instead says you need to see a doctor. Which defeats the point of having a screening app for women who get UTIs all the time. 2) the app connects you to a different service called Lemonaid. They need to call you before sending in your prescription. I've spent over three hours trying to get a call back!
  • Sep 7, 2020

    By Alyssa
    Great if the app would work. As someone who suffers from frequent UTIs I had high hopes for this unfortunately when to app triggers me to scan my strip it stopped responding and goes black. You only have 45 sec. To scan your strip so if it fails like mine did then you have to buy a new one by that time you might as well go to the doctor
  • Stolen Money, Fake Reviews and Broken Promises Jul 10, 2019

    By ami.bdance
    All of the 5-stars reviews are eerily thorough and well-written, and I discovered today that they are all fake and written by reviewers affiliated with the company. With a painful uti and no insurance, I hoped Scanwell was the answer to my prayers. Unfortunately this app should be called SCAMwell as they took my money for the test and overnight shipping, only for me to find out the order was cancelled and I ended up having to go to Urgent Care for a $200 bill after all. This, of course, after suffering for a UTI for three days and missing two and a half days of work.
  • Apr 21, 2021

    By Charlie DiSante
    This app was to be for Covid research! What's this about UTIs?
  • Missing An Essential Feature Apr 26, 2021

    By Skheight
    I use the app as a participant in a research study on antibodies to COVID-19. The app has a timer that you start after you complete the testing process, and when time is up, you have 120 seconds to submit a photo. Unfortunately, the timer doesn’t produce an audible signal when time is up, so I’ve had to start the whole process over at least twice.
  • Really helpful but really Glitchy Mar 15, 2020

    By sassrabbit
    I love the service that this provides but it drives me crazy. I have to resent my password every time I proceed to the next step with this app because it doesn’t recognize e password. Even when I know it’s correct because it just made me change it. So t gets me the care I need but it makes me work for it.

No reviews available

No reviews available

  • Apr 24, 2021

    By Bonnie
    It works great until it's time to take a picture of the cartridge....then it just sits there with no way to take the picture.
  • Easy, empowering, efficient Mar 14, 2019

    By WaitingOnARide
    As a frequent traveler with an irregular schedule, the Scanwell App has proved absolutely invaluable for me when dealing with UTI. Since UTIs don’t give us the courtesy of advance notice, my regular doctor wasn’t available to see me when I tried to book an appointment last-minute. With this app, I was able to take control of my health without having to wait for someone else to make time for me. Following the app’s directions while using the testing kit was a breeze. A doctor reviewed my case, provided a diagnosis, and sent a prescription for treatment to my pharmacy of choice that same day. Not only did I receive the necessary medicine, but the doctor providing feedback reached out to address my concerns about my symptoms and made sure to follow up with me. It feels empowering to know I have this tool to use at my fingertips—even if I’m in another city or state. When it comes to healthcare, access is everything. The well-designed user interface and easy-to-use testing kit are great on their own, but it’s the human component and actual care Scanwell’s treating physician displayed that built a personalized, trustworthy experience.
  • Life-changing! Jun 15, 2019

    By doggie19
    These kits are amazing! I get UTIs about 3 times/year and usually have to go to urgent care in a last minute panic and spend $200+ for urine testing and antibiotics. With Scanwell, everything is 10x simpler. I can confirm what I already know from my symptoms in the comfort of my own home, and then pay a quarter of what I usually pay to get the antibiotics I need. I had my diagnosis within a couple of hours and my prescription was ready for pickup almost immediately. And the doctors who consult through the app follow up a couple days later to see if your symptoms have improved! What more could you want? I hope more people hear about Scanwell soon because it is a no-hassle game changer in the stressful, uncomfortable world of UTIs.
  • The Easiest Thing EVER Oct 18, 2019

    By Toughchick128
    This app is AMAZING. You can get 3 UTI tests for $15, and either pay for expedited shipping for use free shipping. I used free shipping and still got them within 3-4 days. I already had a UTI when I downloaded this app, so once I got the tests in the mail, I read the instructions and watched the in app video a few times to make sure I got everything right because (again) I wanted to get my UTI resolved ASAP. The app told me when to open the package, when to pee on the test strip, handled time tracking, and told me when the test strip was ready. Through the app, I took a picture of my test strip, which it read immediately, then I filled out my information and provided photo ID, answered some questions about my symptoms, and within 2 hours I got a call from a doctor who reviewed everything with me, and sent my prescription to my local pharmacy, where I was able to pick it up within 20 minutes. The whole process took less than 2 hours! I’m literally in awe. This app changes everything, and it was SO easy! I’d recommend this to everyone!
  • Easy to Use! Apr 19, 2020

    By cgchen75
    I haven’t had a UTI in years but knew the symptoms and that I had one. I tried to contact my Kaiser doctor but it was the weekend and it was taking too long for them to reply (over 48 hours) and needed immediate relief. I also didn’t want to go to urgent care because of the current shelter in place orders due to Covid-19. Fortunately I found Scanwell and was able to get a script sent to the pharmacy fast! The app and kit was easy to use. Lifesaver! Highly recommend!
  • Great to have on hand! May 15, 2019

    By Tracyylau
    Although I know what a UTI feels like, having these on hand to KNOW for sure has been incredibly helpful. I’ve used Scanwell twice. The first time, my results were negative, and I was happy to not have to take antibiotics (I try to only take them when I really, really need them). The second time, the test was positive, and I used the doctor service in the app to receive a prescription. My test was reviewed by the doc and antibiotics were ready for me to pick up at my pharmacy within a few hours. If you want to save time (not having to schlep to the doctor’s office) and money, get these!
  • Mar 9, 2020

    By Michelle Kim
    Thanks for updating the app design and packaging! After the first time, it gets really easy to get your results quick.
  • Saves SOO Much Time Jul 8, 2019

    By AnnastasiaBeal
    Scanwell is a life saver! They sent me a free test kits which I used with their easy to use app. The doctor called my pharmacy & sent the script over within an hour of taking the test! I purchased many more tests & trust me when I tell you this app saves me time & money! It’s amazing!
  • Dec 6, 2020

    By Joanna Hsiao
    This app is very user friendly. Just follow the instructions step by step. Within a couple minutes, you can get the results. Without a doubt the app helps me a lot to do UTI tests at home during Covid-19 pademic treat.
  • Insanely efficient Jan 23, 2020

    By agnes_grace
    Literally had to pull over into a McDonalds. Luckily had Scanwell in my backpack. Used in the public bathroom. In crazy pain and serious discomfort. Had to know for sure. Strip turned bright purple. App confirmed my UTI. On my way to CVS now to pick up my prescription. Thank you for saving me.

No reviews available

  • Dec 14, 2020

    By Riley M
    asks for preferred name, then displays legal name in records section. so close! if you're asking for a preferred name, display it everywhere.
  • Apr 12, 2021

    By Hillary Bui
    There's no QR code in my package and so I have no way to get my results. My app doesn't give me the option to test myself without a QR code, so I just wasted my money. There's also no customer service, only a form to fill out. DO NOT BUY.
  • Dec 16, 2019

    By Courtney Allen
    This app is fairly easy to use, however after taking a picture of the test result there are 2 major issues: 1) if you've had a UTI on the last 3 months, it won't allow you to get a prescription, instead says you need to see a doctor. Which defeats the point of having a screening app for women who get UTIs all the time. 2) the app connects you to a different service called Lemonaid. They need to call you before sending in your prescription. I've spent over three hours trying to get a call back!
  • Sep 7, 2020

    By Alyssa
    Great if the app would work. As someone who suffers from frequent UTIs I had high hopes for this unfortunately when to app triggers me to scan my strip it stopped responding and goes black. You only have 45 sec. To scan your strip so if it fails like mine did then you have to buy a new one by that time you might as well go to the doctor
  • Apr 21, 2021

    By Charlie DiSante
    This app was to be for Covid research! What's this about UTIs?
  • Missing An Essential Feature Apr 26, 2021

    By Skheight
    I use the app as a participant in a research study on antibodies to COVID-19. The app has a timer that you start after you complete the testing process, and when time is up, you have 120 seconds to submit a photo. Unfortunately, the timer doesn’t produce an audible signal when time is up, so I’ve had to start the whole process over at least twice.
  • May 2, 2021

    By Jessica Holm
    12 kits and not even a single blood collection tube among them, which is key if you're testing your blood.
  • May 12, 2021

    By Courtney Cole
    Couldn't take picture of cartridge. App wouldn't open camera
  • Actually a scam Oct 26, 2019

    By annapritchett
    I purchased and received my scanwell test strips and tested positive for a UTI. The next step was to submit your results to an outside provider that they connect you to for an additional $25. However, the connection between Scanwell and the outside provider (Lemonaid, another app available on the app store) wasn’t functioning properly. So I just downloaded the Lemonaid app and went through the process and got my prescription WITHOUT any reference to Scanwell. Also, when I chatted with Scanwell support about the issue, they said “we used to charge $25 for an exam through our app but now we use outside providers” and this extra fee is something they never mention in the process. AND when I looked on the site and the app for a refund policy it just says “the refund policy is on our website” but i looked everywhere and it’s not. So I asked support for a link to the refund policy and they completely ignored my request. All of these positive reviews fail to mention that you have to pay an additional $25 for an exam and that you don’t actually need the Scanwell test to do so. Do yourself a favor and get a way less expensive box of UTI test strips from your local pharmacy and download Lemonaid and get your prescription through there. Paying Scanwell $15 for their three tests is COMPLETELY unnecessary and frankly a scam.
  • Stolen Money, Fake Reviews and Broken Promises Jul 10, 2019

    By ami.bdance
    All of the 5-stars reviews are eerily thorough and well-written, and I discovered today that they are all fake and written by reviewers affiliated with the company. With a painful uti and no insurance, I hoped Scanwell was the answer to my prayers. Unfortunately this app should be called SCAMwell as they took my money for the test and overnight shipping, only for me to find out the order was cancelled and I ended up having to go to Urgent Care for a $200 bill after all. This, of course, after suffering for a UTI for three days and missing two and a half days of work.
  • Really helpful but really Glitchy Mar 15, 2020

    By sassrabbit
    I love the service that this provides but it drives me crazy. I have to resent my password every time I proceed to the next step with this app because it doesn’t recognize e password. Even when I know it’s correct because it just made me change it. So t gets me the care I need but it makes me work for it.
  • Latest update keeps looping Mar 17, 2021

    By KH_Smile
    Latest update pops an update message. I have updated but it pops message continuously sending you to App Store. Cannot use app. Have been very satisfied until version 5.0. Please fix bug
  • Age Restrictions Dec 19, 2019

    By Vato De Colorado
    Test strips showed I had a possible UTI but they won’t process your order if you’re over 49 years old. Would’ve been nice to know that before I spent money on the test kits.

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