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SBB Mobile

SBB Mobile

Schweizerische Bundesbahnen SBB

Switzerland’s most popular public transport app for timetables and tickets.

3.7 Ratings 26K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • The best transportation app I have used Feb 9, 2020

    By Harossi
    This official Swiss public transportation application has everything one wants and more, but in a very simple and easy to figure out user interface. First of all, you may create an account and enter your credit card info so that you don’t have to worry about buying tickets. You can search for departure and arrival destinations by date and time and get a ton of options for train connections with timetables and platform numbers so that you will not have to worry about anything. You can also drag and drop your favorite destinations and buy tickets in advance or while you are onboard the train. The greatest feature though is called Easy ride. You don’t have to buy a ticket. You just swipe to hop on and swipe when you hop off. Once you have reached your final destination, regardless of the number of trains or buses you have changed, the app calculates the lowest fair and charges your credit card directly. You can view past trips, repeat routes, set a home location and get the best options to get there, etc.
  • Awesome App- can't do without it in Switzerland Jul 14, 2015

    By Nee_R
    I just LOVED it! That's why writing a late night review while still in Switzerland. If you don't have a data plan like me, I looked up all my routes in the hotel the night before and took pictures of the timetable/ schedules that I can pull up offline anytime. Mid you enter arrival and departure cities and time if you want, the app gives all the train timings with connections, and where to change platforms, platform numbers etc. every so many minutes. Very simple and easy. The changing platforms are usually next to each other so take the train right across and the times given are usually few minutes apart- that's why I love the app and the Swiss transport system. Mostly the trains have same times weekdays and run about every 20-60 minutes depending on the route. The timetables at the stations and the little timetable books given at the station as well as the tourist information services are awesome.
  • Apr 4, 2021

    By Mister V
    Actually a good app, but... Basic functions don't work with the last update?? Quick tickets are not available in Zurich (or maybe anywhere, I don't know). This is one of the best functions! Also not clear where to report bugs except here in reviews, which is a shame.
  • Excellent App Apr 22, 2010

    By TdF in CH
    I have had this app for a while, but it proved it's value this past weekend. I was stuck out of the country during the European flight stoppage due to the volcanic ash and was able to use this app to help me get back home. Not only was I able to see what my train options were, but it also provided me with real time updates on the status of the train. This came in very handy during the last leg of the journey when the conductor kept making announcements in French that I did not understand. I checked the app and by checking the details of my train schedule I found out what was going on - the train was so delayed that it was going to be end its route as soon as we arrived in Basel, Switzerland instead of completing the journey to Zurich. The app even had the information of the train that I was supposed to take to finish the journey. This app is a must for anyone living in or planning to visit Switzerland.
  • Difficult to show ticket to ignorant ticket workers in low reception Oct 5, 2016

    By E12abeth L.
    Convenient for purchasing tickets and good UI/UX but bad for when your ticket gets checked in the middle of a tunnel ride with no reception. Apparently the ticket-checking workers have not been informed about the obvious lack of reception in a dark tunnel affecting the ability to load my ticket on this app! Patience from the ticket workers would be nice. (I got a rude lecture and loud sigh from the ticket worker who was annoyed and didn't understand why she needed to wait a few seconds for my ticket to load in the tunnel between Visp and Bern.) Also, while for security purposes having to sign-in every time I use the app is understandable, it's frustrating in situations above. They should have a feature that keeps you signed in unless a person deliberately logs out.
  • Loved it! Aug 25, 2009

    By HuckleberryPie
    Essential for travelling by Train in Switzerland! We used it for a month and it worked great. Suggestions - it would be nice it the schedules could be accessed without needing wifi or data roaming. Also, it would be great to be able to narrow search parameters to only include trains that take bikes (that would've been helpful for us anyways). One more thing! A map of the specific train to show where the 1st class/2nd class carriages are as well as where the bike carriage is (sometimes it's a separate carriage, sometimes not) so you know where to stand on the platform.
  • Apr 8, 2021

    By Paulo Almeida Drummer
    It's a good app... But quickly tickets is not available in Basel. The same problem came back again.
  • Easier than the platform vending machines, faster than waiting at the counter Jun 26, 2013

    By abdhdurhdhd
    You don't need a chip card to find and buy tickets for any Swiss public transit. Works for bike supplements, half-price cards, local metro upgrades, the whole nine yards. Search the national schedule, pick a train, bus cable car etc., and order a ticket against the CC you have on file. Issues an eticket barcode right on your phone. (Just don't run out of battery, because that will make it hard to prove to the conductor that you really did buy!) Limitations: • Won't sell international tickets (although does a good job with timetables) • If you need local bus or metro, it won't sell you a ticket until you search the route from the main station to main station; but then you can buy "alternative tickets" / "local upgrade" / upgrade origin local transit / upgrade destination local transit / or both.
  • Mar 26, 2021

    By Andrei Niculescu
    Good app. Lacking some functionalities, but with the easy ride integration things becase easier especially when traveling between zones and did not know exatcly what to buy. Thanks.
  • Need more time for class upgrades Dec 18, 2017

    By SwissAir is the Worst
    The newest version refuses to let you buy any ticket as soon as the train is scheduled to leave (even if the train is late). This is particularly annoying with class upgrades. There are many mornings it takes a few minutes to realize there are no seats in 2nd class. I would happily pay to upgrade my to first class, but the app won't let you as of the second the train is SCHEDULED to depart. There is no accounting for late trains and no grace periods for class upgrades. Please let me give you my money! More money for SBB and no more journeys spent miserable (and hot) standing in 2nd class.
  • The best transportation app I have used Feb 9, 2020

    By Harossi
    This official Swiss public transportation application has everything one wants and more, but in a very simple and easy to figure out user interface. First of all, you may create an account and enter your credit card info so that you don’t have to worry about buying tickets. You can search for departure and arrival destinations by date and time and get a ton of options for train connections with timetables and platform numbers so that you will not have to worry about anything. You can also drag and drop your favorite destinations and buy tickets in advance or while you are onboard the train. The greatest feature though is called Easy ride. You don’t have to buy a ticket. You just swipe to hop on and swipe when you hop off. Once you have reached your final destination, regardless of the number of trains or buses you have changed, the app calculates the lowest fair and charges your credit card directly. You can view past trips, repeat routes, set a home location and get the best options to get there, etc.
  • Awesome App- can't do without it in Switzerland Jul 14, 2015

    By Nee_R
    I just LOVED it! That's why writing a late night review while still in Switzerland. If you don't have a data plan like me, I looked up all my routes in the hotel the night before and took pictures of the timetable/ schedules that I can pull up offline anytime. Mid you enter arrival and departure cities and time if you want, the app gives all the train timings with connections, and where to change platforms, platform numbers etc. every so many minutes. Very simple and easy. The changing platforms are usually next to each other so take the train right across and the times given are usually few minutes apart- that's why I love the app and the Swiss transport system. Mostly the trains have same times weekdays and run about every 20-60 minutes depending on the route. The timetables at the stations and the little timetable books given at the station as well as the tourist information services are awesome.
  • Apr 4, 2021

    By Mister V
    Actually a good app, but... Basic functions don't work with the last update?? Quick tickets are not available in Zurich (or maybe anywhere, I don't know). This is one of the best functions! Also not clear where to report bugs except here in reviews, which is a shame.
  • Excellent App Apr 22, 2010

    By TdF in CH
    I have had this app for a while, but it proved it's value this past weekend. I was stuck out of the country during the European flight stoppage due to the volcanic ash and was able to use this app to help me get back home. Not only was I able to see what my train options were, but it also provided me with real time updates on the status of the train. This came in very handy during the last leg of the journey when the conductor kept making announcements in French that I did not understand. I checked the app and by checking the details of my train schedule I found out what was going on - the train was so delayed that it was going to be end its route as soon as we arrived in Basel, Switzerland instead of completing the journey to Zurich. The app even had the information of the train that I was supposed to take to finish the journey. This app is a must for anyone living in or planning to visit Switzerland.
  • Difficult to show ticket to ignorant ticket workers in low reception Oct 5, 2016

    By E12abeth L.
    Convenient for purchasing tickets and good UI/UX but bad for when your ticket gets checked in the middle of a tunnel ride with no reception. Apparently the ticket-checking workers have not been informed about the obvious lack of reception in a dark tunnel affecting the ability to load my ticket on this app! Patience from the ticket workers would be nice. (I got a rude lecture and loud sigh from the ticket worker who was annoyed and didn't understand why she needed to wait a few seconds for my ticket to load in the tunnel between Visp and Bern.) Also, while for security purposes having to sign-in every time I use the app is understandable, it's frustrating in situations above. They should have a feature that keeps you signed in unless a person deliberately logs out.
  • Loved it! Aug 25, 2009

    By HuckleberryPie
    Essential for travelling by Train in Switzerland! We used it for a month and it worked great. Suggestions - it would be nice it the schedules could be accessed without needing wifi or data roaming. Also, it would be great to be able to narrow search parameters to only include trains that take bikes (that would've been helpful for us anyways). One more thing! A map of the specific train to show where the 1st class/2nd class carriages are as well as where the bike carriage is (sometimes it's a separate carriage, sometimes not) so you know where to stand on the platform.
  • Apr 8, 2021

    By Paulo Almeida Drummer
    It's a good app... But quickly tickets is not available in Basel. The same problem came back again.
  • Easier than the platform vending machines, faster than waiting at the counter Jun 26, 2013

    By abdhdurhdhd
    You don't need a chip card to find and buy tickets for any Swiss public transit. Works for bike supplements, half-price cards, local metro upgrades, the whole nine yards. Search the national schedule, pick a train, bus cable car etc., and order a ticket against the CC you have on file. Issues an eticket barcode right on your phone. (Just don't run out of battery, because that will make it hard to prove to the conductor that you really did buy!) Limitations: • Won't sell international tickets (although does a good job with timetables) • If you need local bus or metro, it won't sell you a ticket until you search the route from the main station to main station; but then you can buy "alternative tickets" / "local upgrade" / upgrade origin local transit / upgrade destination local transit / or both.
  • Mar 26, 2021

    By Andrei Niculescu
    Good app. Lacking some functionalities, but with the easy ride integration things becase easier especially when traveling between zones and did not know exatcly what to buy. Thanks.
  • Need more time for class upgrades Dec 18, 2017

    By SwissAir is the Worst
    The newest version refuses to let you buy any ticket as soon as the train is scheduled to leave (even if the train is late). This is particularly annoying with class upgrades. There are many mornings it takes a few minutes to realize there are no seats in 2nd class. I would happily pay to upgrade my to first class, but the app won't let you as of the second the train is SCHEDULED to depart. There is no accounting for late trains and no grace periods for class upgrades. Please let me give you my money! More money for SBB and no more journeys spent miserable (and hot) standing in 2nd class.
  • Apr 26, 2021

    By Krzysztof
    My half fare travel card is expired but SBB app claims otherwise and I cannot buy normal, valid ticket anymore... Even logging out doesn't help. The app is unusable in such state as it buys me wrong tickets.
  • Apr 9, 2021

    By Xerxes' play world
    The app is very good but the post bus service is a fail.We were waiting for our bus 214 at 17:08 April 9,2021 and the bus driver was 2 minutes late and we were with our two kids bringing a twin kinderwagen.The bus driver did not even lower the bus so that we can safely bring the kinderwagen in. My husband sent a handsignal to the driver but he did not lower the bus.Instead the bus driver just close the door and left us. The service was very bad.
  • Apr 12, 2021

    By Doris
    Easy ride does not work fluently. It takes for ever to log in and out. Notification don't work either. Of course Power saving is disabled.
  • Mar 12, 2021

    By Fabien Goubet
    Easy ride doesn't work any more, purchase of tickets returns an unspecified error, the only workaround is to log out and log in again. Please fix.
  • Mar 22, 2021

    By Tolun A.
    Toooooo much Bugs !? The Bug that you can't see the prices for buy the ticket and at the same time clients are receiving an error message. Don't ask the message just look into your LOGs. Regards
  • Mar 24, 2021

    By Nadia L
    From today I cannot see my Swiss Pass anymore! Each time I tried I got error code SPC-30001. It means I need now the card to display daily my travelcards on the train. Very uncomfortable!
  • Mar 24, 2021

    By Dilara Tosyali
    At first it was impossible to launch the app, than it purchased the same ticket twice. Need an immediate bug fixing!
  • Apr 11, 2021

    By roy tescaro
    Couldn't see nor book tickets that cross the Italian border. I used the app "Trainline" instead.
  • Apr 3, 2021

    By Hemana Gouda
    Not able to buy short distance tickets..I see msg No Services for your location...I uninstalled n installed app. Still same error.
  • Apr 7, 2021

    By Nuria S
    I can't puchase any tickets, yes i have mpney on my carf but it says that it could not astablish a connection, my wifi still on???

No reviews available

No reviews available

  • The best transportation app I have used Feb 9, 2020

    By Harossi
    This official Swiss public transportation application has everything one wants and more, but in a very simple and easy to figure out user interface. First of all, you may create an account and enter your credit card info so that you don’t have to worry about buying tickets. You can search for departure and arrival destinations by date and time and get a ton of options for train connections with timetables and platform numbers so that you will not have to worry about anything. You can also drag and drop your favorite destinations and buy tickets in advance or while you are onboard the train. The greatest feature though is called Easy ride. You don’t have to buy a ticket. You just swipe to hop on and swipe when you hop off. Once you have reached your final destination, regardless of the number of trains or buses you have changed, the app calculates the lowest fair and charges your credit card directly. You can view past trips, repeat routes, set a home location and get the best options to get there, etc.
  • Awesome App- can't do without it in Switzerland Jul 14, 2015

    By Nee_R
    I just LOVED it! That's why writing a late night review while still in Switzerland. If you don't have a data plan like me, I looked up all my routes in the hotel the night before and took pictures of the timetable/ schedules that I can pull up offline anytime. Mid you enter arrival and departure cities and time if you want, the app gives all the train timings with connections, and where to change platforms, platform numbers etc. every so many minutes. Very simple and easy. The changing platforms are usually next to each other so take the train right across and the times given are usually few minutes apart- that's why I love the app and the Swiss transport system. Mostly the trains have same times weekdays and run about every 20-60 minutes depending on the route. The timetables at the stations and the little timetable books given at the station as well as the tourist information services are awesome.
  • Excellent App Apr 22, 2010

    By TdF in CH
    I have had this app for a while, but it proved it's value this past weekend. I was stuck out of the country during the European flight stoppage due to the volcanic ash and was able to use this app to help me get back home. Not only was I able to see what my train options were, but it also provided me with real time updates on the status of the train. This came in very handy during the last leg of the journey when the conductor kept making announcements in French that I did not understand. I checked the app and by checking the details of my train schedule I found out what was going on - the train was so delayed that it was going to be end its route as soon as we arrived in Basel, Switzerland instead of completing the journey to Zurich. The app even had the information of the train that I was supposed to take to finish the journey. This app is a must for anyone living in or planning to visit Switzerland.
  • Loved it! Aug 25, 2009

    By HuckleberryPie
    Essential for travelling by Train in Switzerland! We used it for a month and it worked great. Suggestions - it would be nice it the schedules could be accessed without needing wifi or data roaming. Also, it would be great to be able to narrow search parameters to only include trains that take bikes (that would've been helpful for us anyways). One more thing! A map of the specific train to show where the 1st class/2nd class carriages are as well as where the bike carriage is (sometimes it's a separate carriage, sometimes not) so you know where to stand on the platform.
  • Easier than the platform vending machines, faster than waiting at the counter Jun 26, 2013

    By abdhdurhdhd
    You don't need a chip card to find and buy tickets for any Swiss public transit. Works for bike supplements, half-price cards, local metro upgrades, the whole nine yards. Search the national schedule, pick a train, bus cable car etc., and order a ticket against the CC you have on file. Issues an eticket barcode right on your phone. (Just don't run out of battery, because that will make it hard to prove to the conductor that you really did buy!) Limitations: • Won't sell international tickets (although does a good job with timetables) • If you need local bus or metro, it won't sell you a ticket until you search the route from the main station to main station; but then you can buy "alternative tickets" / "local upgrade" / upgrade origin local transit / upgrade destination local transit / or both.
  • Mar 26, 2021

    By Andrei Niculescu
    Good app. Lacking some functionalities, but with the easy ride integration things becase easier especially when traveling between zones and did not know exatcly what to buy. Thanks.
  • Very helpful on my vacation Oct 3, 2011

    By mattymatt-nyc
    I've just returned from a vacation in Switzerland and this app helped us find what time the trains were. I mostly used it to see schedules and fares. And then I purchased the tickets from an agent or a machine. After boarding the wrong train a couple times, my girlfriend and I decided to ask everyone we could if we were on the right train. Agents also would provide extra info this app could not like that one trip is more scenic than another, etc. these details are important on vacation. This app helped a lot and was always right about train arrival and departure times. Also the gates and fares were 100% correct. I really don't understand the difference between "timetable" and "dep/arr". Many comments seemed to be saying train times were wrong and this was my experience until I realized you should ALWAYS use "Timetable"
  • Mar 27, 2021

    By bustan rose
    Hello, the app was working in very good condition but I changed my mobile phone and the app doesn't work any more ... error code vxa-7005 .. please try to help me to fix it Thanks in advance
  • Great app Feb 5, 2012

    By Keith503
    I used this app on a business trip and it worked great. I didn't purchase tickets on it because I had a Swiss rail pass (also great because it covered everything including boats). I travel around Basel and out to Berne, Lucerne, and Zurich with this app just doing a little preplanning. The main thing in switzerland is to find the trains last stop and for trams/buses make sure you are going in the right direction. Trams/buses have a lot of the same numbers just opposite directions. Would recommend.
  • Apr 6, 2021

    By Alexander Kanitz
    An annoying bug that I had encountered was quickly fixed. Thanks a lot to the development team and thanks for the feedback. Back to 5 stars :)
  • Apr 8, 2021

    By Paulo Almeida Drummer
    It's a good app... But quickly tickets is not available in Basel. The same problem came back again.
  • Mar 22, 2021

    By Dominik Lüchinger
    Crashed when chaning between Tile Mode and normal search mode. And please... can you set the MAIN functionality (searching connections) even further away from my reachable touch area?!?!
  • Great app but 1 suggestion Feb 28, 2018

    By Md202020
    When I find the route schedule I want, then buy the ticket, there’s no link to the route details. I would like to have the selected route’s connection times, tram/busstops, platforms, and info quickly available instead of having to search again and again at each stop along my journey. This is a bit of an oversight, otherwise the app is excellent.
  • Please add Apple Pay button option. Nov 1, 2016

    By Robert Huebi
    I don't want to store my card or address details in your system. Don't want to have to put them in each time either. Please add a he Apple Pay button so both my card and personal info can each time go into your system automatically.
  • take it all the way Feb 11, 2009

    By robogobo
    This is a good app, much better than the first version (which never auto updated, really bad idea). However, why not take this all the way and allow me to purchase a ticket directly from the app, and support viewing the ticket like MMS and PDF does. Let's go, make it happen!
  • Great app, just 1 minor flaw Oct 1, 2017

    By jansoucek
    Please, SBB, make the app remember its state for more than 1 minute... Every time I want to check the time of the connection that I looked up just few minutes ago and I go back to the app, I have to search again. Please fix that. Certainly not a RAM limitation iPhone 7.
  • It works extremely well May 15, 2010

    By SixBries
    This app links with my online account and let's me buy an electronic ticket. The schedule is fast, accurate and allows great route planning. I love it! I only wish that you can purchase multiple tickets for other travelers with you.
  • Can't Wait To Try Jan 15, 2009

    By JW223
    This app looks like it will come in handy during business trips to Switzerland. One comment I wanted to make is that the departure/arrival toggle switch is color coded opposite that of the iPhone settings where typically blue indicates the active selection.
  • Keep it coming Sep 11, 2010

    By UnlikelyAppUser
    Great app. It didn't offer all the routes that the web offers. Also, could only buy a single ticket rather than two for my traveling buddy.
  • Nice May 5, 2016

    By yaro obba
    Very useful to find train schedules and buy tickets and use on the train in lieu of paper tickets. Doesn't let you buy a travel pass though.
  • Apr 4, 2021

    By Mister V
    Actually a good app, but... Basic functions don't work with the last update?? Quick tickets are not available in Zurich (or maybe anywhere, I don't know). This is one of the best functions! Also not clear where to report bugs except here in reviews, which is a shame.
  • Difficult to show ticket to ignorant ticket workers in low reception Oct 5, 2016

    By E12abeth L.
    Convenient for purchasing tickets and good UI/UX but bad for when your ticket gets checked in the middle of a tunnel ride with no reception. Apparently the ticket-checking workers have not been informed about the obvious lack of reception in a dark tunnel affecting the ability to load my ticket on this app! Patience from the ticket workers would be nice. (I got a rude lecture and loud sigh from the ticket worker who was annoyed and didn't understand why she needed to wait a few seconds for my ticket to load in the tunnel between Visp and Bern.) Also, while for security purposes having to sign-in every time I use the app is understandable, it's frustrating in situations above. They should have a feature that keeps you signed in unless a person deliberately logs out.
  • Need more time for class upgrades Dec 18, 2017

    By SwissAir is the Worst
    The newest version refuses to let you buy any ticket as soon as the train is scheduled to leave (even if the train is late). This is particularly annoying with class upgrades. There are many mornings it takes a few minutes to realize there are no seats in 2nd class. I would happily pay to upgrade my to first class, but the app won't let you as of the second the train is SCHEDULED to depart. There is no accounting for late trains and no grace periods for class upgrades. Please let me give you my money! More money for SBB and no more journeys spent miserable (and hot) standing in 2nd class.
  • No more zone extensions Nov 25, 2017

    By AlpTek
    In the latest update, zone extension tickets are no longer possible. This would be fine if my profile knew what kind of monthly pass I already have. Instead I now have to input an itinerary for only the stops that font cover my pass so I can buy the appropriate ticket. For example, I have a ZVV pass that covers the city of Zürich. If I want to travel from Zürich HB to Langnau-Gattikon, I have to input an itinerary from Zürich Soodober-Leimbach to Langnau-Gattikon. Then I can buy the ticket that covers the missing zones. But this is very complicated. Usually I want to know the schedules from where I leave. Also I often don't know at which stop the zone changes requiring me to look up a zone map. Basically this is way too complicated. What would be easy is that the app knows my ZVV pass and never asks me to pay for zurich city zones, even for an itinerary starting from Zürich HB.
  • Mar 30, 2021

    By Tricia G
    Usually works great, after the update it doesn't accept any payment menthod for buying tickets anymore, and also doesn't let me add new payment methods
  • Routes not found for purchase Jun 8, 2012

    By photoNoodle
    I'm really tired of finding a route on the local trams in Basel, then clicking fare/buy to find that the stations "Basel, claraplatz" are not found. Please fix this so that I can buy TNW tickets from the timetable. I regularly travel with my family. It would be helpful to save their names and birthdates. Not much has changed in the last year, still terrible usability and I regularly buy actual tickets with cash rather than deal with trying to buy tickets on the app.
  • Convenient but buggy Sep 26, 2020

    By Zafira91
    Very convenient for buying your tickets on your phone, The EasyRide function mostly works, but be careful. Make sure the ride is marked as started after swiping, before minimizing the app. Otherwise it doesn’t go through! (This does not happen when you stop the ride, it can detect your location in the background). Already got fined once for the buggy app behavior; I swiped right to start the ride but it did not go through as expected.
  • Could be a lot better Aug 1, 2013

    By Birdimonster
    The app does what it should, show train times. But the interface needs updating. All your other apps have a nice modern interface, why does this one not? Also it is a shame that you can't see the price of the train ride without a login. I don't have a credit card so I can't create an account and have to load up the full website to see the price.
  • Use for info only, not purchases Aug 12, 2012

    By TLK in Genf
    The agents on the train have neither knowledge nor sympathy for you if you have an issue with this app. The tickets purchased on the app are not as flexible as those purchased at the ticket office (which are good for 10 days). So don't be lazy - buy your train tix the way you always did, and just use this for schedules and info.
  • Trips saved on one device do not “synch” on the other Apr 21, 2019

    By LightPacker C
    I dont understand whythe trips that i have saved on my ipad wont synch on my iphone, and vice versa. I had multiple rounds of email conversation with their support team but they werent really answering my questions....
  • Apr 9, 2021

    By Xerxes' play world
    The app is very good but the post bus service is a fail.We were waiting for our bus 214 at 17:08 April 9,2021 and the bus driver was 2 minutes late and we were with our two kids bringing a twin kinderwagen.The bus driver did not even lower the bus so that we can safely bring the kinderwagen in. My husband sent a handsignal to the driver but he did not lower the bus.Instead the bus driver just close the door and left us. The service was very bad.
  • Apr 12, 2021

    By Doris
    Easy ride does not work fluently. It takes for ever to log in and out. Notification don't work either. Of course Power saving is disabled.
  • Mar 1, 2021

    By Tobias
    They at least replied to my bad review asking for details to which I have to reply I have no time. I just wish everything worked flawlessly not only for some itineraries (but stages are ok) and the price preview was better implemented. It's curious how the most expensive (in my kind of use) railway that I know of also has the worst online ticketing service.
  • Check your Payment Methods! Jan 4, 2018

    By the.amazing.chocolateer
    With the December update, the app decided to delete my personal payment method (without any notification) and change my primary payment method to my company credit card. Turns out all my train purchases from the past month have been going through the wrong card! Having to apologize to my company for a mistake this app made is ridiculous. With every app update, it gets more frustrating to use.
  • Great idea, a nightmare to use Aug 22, 2012

    By Barcooper
    Addition: So after several more month of usage, nothing has improved. Ease of use is still not provided. In hope of some of the developers reading this, Ill leave a german comment: Der Kauf von Erweiterungstickets bei der ZVV ist eine Katastrophe und funktioniert nur, wenn man weiss, welche Station die erste in der neuen Zone ist. Andernfalls bekommt man immer ein Standardticket von der App angeboten! I use this app regularely. While i wouldnt want to miss it, simply because buying tickets without the need for cash, which is still mandatory for some regional trams or busses, i cannot say that im happy with it. The app is slow and buying things like extension tickets is just crazy complicated. As is buying tickets for other passengers. Please improve usability and this app will be great.
  • Good when it works Aug 20, 2018

    By abcdxyz12345abcdxyz
    Often stops working as it searches for schedules for minutes on end and then gives me an error message ‘oops something went wrong try again later’. It’s now being doing that for 4 hours I am giving up.....
  • It was great before Jan 22, 2018

    By Cola480
    It was great before the last update. Now there's no day pass options and some of the single trip options are missing! I have to buy tickets from the machine as it's Cheaper than using the app!
  • App ok - but no support Dec 11, 2017

    By ChefkochZ
    Due to a connection error, a ticket was purchased twice. The app does not provide any support contacts and the email sending the ticket is invalid. I was hoping that mobile would be a priority and that customer support matters here as well.
  • Great when it worked Mar 7, 2009

    By Cararose1977
    I used to rely heavily on this app, now it is almost useless. It always shows all departure times as "NOW" for all trains. I have deleted the app, rebooted my phone, reloaded the app to no resiolution. :-(
  • na ja Jan 11, 2021

    By gantenbeyn
    anstatt irgendwelche neuen features zu machen (touch-fahrplan automatisiert) welche den gebrauch nur unnötig verkomplizieren, würdet ihr euch gescheiter um die grundlegende funktionalität kümmern: nämlich zum beispiel dass man nicht jedes mal die aktuelle fahrplanabfrage neu eingeben muss wenn man ein ticket zeigen muss.
  • Apr 26, 2021

    By Krzysztof
    My half fare travel card is expired but SBB app claims otherwise and I cannot buy normal, valid ticket anymore... Even logging out doesn't help. The app is unusable in such state as it buys me wrong tickets.
  • Mar 12, 2021

    By Fabien Goubet
    Easy ride doesn't work any more, purchase of tickets returns an unspecified error, the only workaround is to log out and log in again. Please fix.
  • Mar 22, 2021

    By Tolun A.
    Toooooo much Bugs !? The Bug that you can't see the prices for buy the ticket and at the same time clients are receiving an error message. Don't ask the message just look into your LOGs. Regards
  • Mar 24, 2021

    By Nadia L
    From today I cannot see my Swiss Pass anymore! Each time I tried I got error code SPC-30001. It means I need now the card to display daily my travelcards on the train. Very uncomfortable!
  • Mar 24, 2021

    By Dilara Tosyali
    At first it was impossible to launch the app, than it purchased the same ticket twice. Need an immediate bug fixing!
  • Apr 11, 2021

    By roy tescaro
    Couldn't see nor book tickets that cross the Italian border. I used the app "Trainline" instead.
  • Apr 3, 2021

    By Hemana Gouda
    Not able to buy short distance tickets..I see msg No Services for your location...I uninstalled n installed app. Still same error.
  • Apr 7, 2021

    By Nuria S
    I can't puchase any tickets, yes i have mpney on my carf but it says that it could not astablish a connection, my wifi still on???
  • Mar 20, 2021

    By Ramida Patsara
    Easy Ride doesn't work & App can't find my current location anymore
  • Worst app ever! Dec 28, 2012

    By Allnicknamesaretakenalready!
    This is the first time I find myself writing a review about an app, but this app really asked for it. Four different problems within one week - each answer from customer service made even less sense than the actual problem and made this app even more useless. Worst app ever! Great potential - very poor build! No connection between online purchases and mobile ones. No international travel purchase option (for a country surrounded by Germany, France, Austria and Italy, mind you!). Credit card issues, additional traveler reduction fare problems. Don't want to know what's next.. This app is removed now!

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