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Roku - Official Remote Control

Roku - Official Remote Control

Roku Inc.

Turn your mobile device into the ultimate streaming companion

4.6 Ratings 2M+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Community
    If your church has a live stream, it will most likely be featured here. Plus, if your church doesn't have a live stream, you can choose from dozens of great choices to find the 1 church live stream that is right for your interests.
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  • img Expert
    1. Turn your device into a remote that you can use to change channels, pause shows, and so much more
    2. What's On feature provides a personalized selection of television shows and films based on your taste and preferences
    3. View tons of behind-the-scenes programming like cast interviews to see what life is really like behind the cameras

    Reviewed by Katelyn on April 25, 2018

  • Best Handy App... Here’s why (Read All) Sep 18, 2020

    By Yaslivinglife
    Honestly, I love this app because it’s greatly convenient!!! Probably one of THE MOST convenient and simple apps for free. Like another reviewer said instead of searching for the remote as long as you have your phone (which is most likely all the time) you’re good. As a wheelchair bound disabled person, some people in my home can leave the remote in places I can’t really reach so that’s were this app come in handy, and really in this household the remote generally has the tendency to disappear. So if you have a remote that has hidden legs and likes to go into hiding then the app is great. On a funny and more truthful note, I originally got the app because my sister and I weren’t getting along at the time and she knows every morning I use the tv. For some reason the next morning I couldn’t find the remote and had a gut feeling she hid it on purpose so that I had no choice but to talk and ask her where it was (in which she probably still wouldn’t have helped to be petty). To avoid needing her help, I downloaded the app and she looked confused and shocked like “😳”. I felt like victory with my phone remote 😎😂. I definitely take back what I said about people who used this app were being lazy but it comes in handy for more than not wanting to get up!!!
  • Jan 14, 2022

    By Richard Dailey
    Love this app! I just recently purchased my Roku Device and I got the least expensive available. The remote that came with it works well but this is so much better because it has voice capability. The remote that came with my device doesn't light up either so this app is more useful when I'm watching TV at night. It also allows me access to many other features pertaining to my device and account!
  • Why I love this app Dec 15, 2019

    By best tv and everything is good
    I love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review.
  • Jan 14, 2022

    By Heidi Darling
    Only option when I can't find the remote. The main reason I use this is app is for the "private listening" feature that allows TV volume to play through my phone. That way I can use my earbuds & not disturb roommates late at night. Never had an issue before, but for the last few months the sound will suddenly morph into an obnoxiously loud, distorted broken robot voice. Wish they'd fix this bug.
  • Jan 11, 2022

    By William Skiera
    Glitchy. Admittedly I have an older, less expensive phone (Galaxy J7Crown). But a lot of people have older, cheaper phones. And the Roku app will work for a while, but then gets Glitchy. Won't start up correctly (just stays on Roku screen), or it won't connect to the same Roku stick it's been connecting to forever (there's only one Roku stick within a half mile of my house, that's my roku stick). Then I delete app, download app, confirm it's me, etc. and it works again for a while. BTW, I raised my review to 3 stars because the Roku developers were prompt in responding to my original review. But I can't give it more stars until it works for more than three weeks on my old cheapo phone with my (also old) roku. Now, you kids get off my lawn.
  • Great App, works perfectly. Aug 29, 2021

    By Annabelle 😱
    There’s one thing that must be said about Roku, and that’s that I feel like this app was made because they knew that their remotes would die very quickly. By that I mean, 6 months into having my tv, the batteries inside the remote actually corroded and ate away the battery contacts inside. I cleaned the inside and replaced the batteries only for it to happen again 4 months later. I was using Kirkland signature batteries the second time. After the third time of cleaning out the remote I noticed certain buttons stopped working consistently, and eventually I had to switch to using the app. The app itself is very useful though, I can do more on it that I could with the original remote. I love that I can just open the app on my phone and not worry about looking for the remote that fell behind my bed in my sleep again. However I have one complaint about the app itself, it doesn’t have a widget. I would absolutely love if I could put a widget on my home screen with 3 buttons, power on most recently used tv, open the remote buttons, and volume up + down. If this feature was added, I would gladly change my review to 5 stars.
  • Dec 19, 2021

    By Chris Lukas
    It worked well when it detected my Roku TV. It used to be remarkably convenient. Now it's just disappointing. TV and phone are on the same network. I'm an I.T. guy and even I can't get it to work. Edit 12/18/2021: it works again! Oh frabtious day! It's stable and reliable. Running on Android 12 with current updates. I'm comfortable recommending this app again.
  • Jan 6, 2022

    By Catherine Cavalier
    I love the Roku app!!! I like how the page is set up...easy to see all the apps and choose which one to watch. The page is colorful, but not distracting. It's easy to check out what a movie is about, and easy to switch back to the available movies or shows. When my manual Roku remote stopped working, I had set up my Roku remote on my phone and never have a problem with it. I can also watch movies on my phone or tablet with the Roku app/channel. More satisfied with the Roku stick than the Fire.
  • Best Handy App... Here’s why (Read All) Sep 18, 2020

    By Yaslivinglife
    Honestly, I love this app because it’s greatly convenient!!! Probably one of THE MOST convenient and simple apps for free. Like another reviewer said instead of searching for the remote as long as you have your phone (which is most likely all the time) you’re good. As a wheelchair bound disabled person, some people in my home can leave the remote in places I can’t really reach so that’s were this app come in handy, and really in this household the remote generally has the tendency to disappear. So if you have a remote that has hidden legs and likes to go into hiding then the app is great. On a funny and more truthful note, I originally got the app because my sister and I weren’t getting along at the time and she knows every morning I use the tv. For some reason the next morning I couldn’t find the remote and had a gut feeling she hid it on purpose so that I had no choice but to talk and ask her where it was (in which she probably still wouldn’t have helped to be petty). To avoid needing her help, I downloaded the app and she looked confused and shocked like “😳”. I felt like victory with my phone remote 😎😂. I definitely take back what I said about people who used this app were being lazy but it comes in handy for more than not wanting to get up!!!
  • Jan 14, 2022

    By Richard Dailey
    Love this app! I just recently purchased my Roku Device and I got the least expensive available. The remote that came with it works well but this is so much better because it has voice capability. The remote that came with my device doesn't light up either so this app is more useful when I'm watching TV at night. It also allows me access to many other features pertaining to my device and account!
  • Why I love this app Dec 15, 2019

    By best tv and everything is good
    I love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review.
  • Jan 14, 2022

    By Heidi Darling
    Only option when I can't find the remote. The main reason I use this is app is for the "private listening" feature that allows TV volume to play through my phone. That way I can use my earbuds & not disturb roommates late at night. Never had an issue before, but for the last few months the sound will suddenly morph into an obnoxiously loud, distorted broken robot voice. Wish they'd fix this bug.
  • Jan 11, 2022

    By William Skiera
    Glitchy. Admittedly I have an older, less expensive phone (Galaxy J7Crown). But a lot of people have older, cheaper phones. And the Roku app will work for a while, but then gets Glitchy. Won't start up correctly (just stays on Roku screen), or it won't connect to the same Roku stick it's been connecting to forever (there's only one Roku stick within a half mile of my house, that's my roku stick). Then I delete app, download app, confirm it's me, etc. and it works again for a while. BTW, I raised my review to 3 stars because the Roku developers were prompt in responding to my original review. But I can't give it more stars until it works for more than three weeks on my old cheapo phone with my (also old) roku. Now, you kids get off my lawn.
  • Great App, works perfectly. Aug 29, 2021

    By Annabelle 😱
    There’s one thing that must be said about Roku, and that’s that I feel like this app was made because they knew that their remotes would die very quickly. By that I mean, 6 months into having my tv, the batteries inside the remote actually corroded and ate away the battery contacts inside. I cleaned the inside and replaced the batteries only for it to happen again 4 months later. I was using Kirkland signature batteries the second time. After the third time of cleaning out the remote I noticed certain buttons stopped working consistently, and eventually I had to switch to using the app. The app itself is very useful though, I can do more on it that I could with the original remote. I love that I can just open the app on my phone and not worry about looking for the remote that fell behind my bed in my sleep again. However I have one complaint about the app itself, it doesn’t have a widget. I would absolutely love if I could put a widget on my home screen with 3 buttons, power on most recently used tv, open the remote buttons, and volume up + down. If this feature was added, I would gladly change my review to 5 stars.
  • Dec 19, 2021

    By Chris Lukas
    It worked well when it detected my Roku TV. It used to be remarkably convenient. Now it's just disappointing. TV and phone are on the same network. I'm an I.T. guy and even I can't get it to work. Edit 12/18/2021: it works again! Oh frabtious day! It's stable and reliable. Running on Android 12 with current updates. I'm comfortable recommending this app again.
  • Jan 6, 2022

    By Catherine Cavalier
    I love the Roku app!!! I like how the page is set up...easy to see all the apps and choose which one to watch. The page is colorful, but not distracting. It's easy to check out what a movie is about, and easy to switch back to the available movies or shows. When my manual Roku remote stopped working, I had set up my Roku remote on my phone and never have a problem with it. I can also watch movies on my phone or tablet with the Roku app/channel. More satisfied with the Roku stick than the Fire.
  • Great app when it decides to work Jul 27, 2019

    By Cerealkelr
    I mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!
  • Can’t prevent phone from auto lock? Feb 3, 2018

    By nicknames_r_stupid
    One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖.
  • Frustrating at times. Even after update still doesn’t work. Aug 7, 2021

    By KG U-Haul CSS
    Biggest problem I have is that me nor my wife can connect to both of our TVs to access the remote in the app. I am connected to WiFi and it’s full signal in the living room and in the bedroom. My wife was having troubles a month ago for about 2 1/2 weeks and then it worked for me no problem. However about 4-5 days ago I can’t connect at all. I have WiFi connected to my phone and both TVs and the app is updated however the issue still persists. It’s a bit frustrating guess I will just go ahead an buy 2 new Roku remotes due to the app inconsistency we have had. I will say that when it’s worked for me, it was an amazing app however its not always easy to keep track of a physical remote when you have 2 kids that love to grab it a hide it, forget where they put it or it gets lost. So that’s why the app is always my go to to be able to quickly get the tv on without the 30 mins to all day search. Maybe others have had no issues like I’m having or maybe they have. Anyways 4 stars for the times everything worked however it pretty much useless when it refuses to connect.
  • Jan 6, 2022

    By Chris Gossett
    Once you are able to get it to connect to your selected television it works wonderfully. It does not connect the 1st several attempts. After that then you will need to either manually turn on the TV or uninstall/reinstall the app. Please fix this... It is a great complimentary app when you cannot find the actual remote
  • Jan 4, 2022

    By Martin Riegler
    The app works fine when it actually connects to the TV. It arbitrarily disconnects from the TV, then fails to reconnect again. This is frustrating and annoying. Restarting the phone app and/or TV does nothing. I have to reboot my Internet at the modem to get it to work. This is a flaw in the app that needs to be fixed. Once my new remote arrives, I'm uninstalling this app if it is not fixed.
  • Jan 10, 2022

    By hamza dorsey
    I've gone though every piece of trouble shooting and still cannot connect the app to my TV. Don't waste your time even trying. Just bought the TV and my phone is brand new so I know it's not a hardware issue. Turned all all permissions while they are both on the same network and it simply won't find my TV. Tried putting in the ip and it told me there was nothing at the up address despite me putting in exactly what the tv displays as my ip
  • Jan 3, 2022

    By David Septimo
    Works until you get off your phone for a bit then try reopening the app and it gets stuck at "finding last remote" or whatever it says. It'd be better off just not caching itself so when you open it, you just click the remote button again, takes only a second to reconnect that way rather than trying to find out what tv it was connected to before and just freeze.
  • Jan 3, 2022

    By Keith Simms
    It doesn't seem to work well with certain models but overall it's worth while. I can't say exactly what is going on but my 75" ROKU is experiencing difficulty with communicating with the remote. The TV turns off and on by itself, changes settings on its own and it keeps asking for permission from a unknown source even if I block it
  • TCL Roku TV - Remote Apr 3, 2020

    By JHof76
    I use the remote on the app for private listening using my Bose Quiet Comfort II headphones. When it works it’s fantastic! Lately I’ve been having so many issues with it doing this 30 second countdown to wake my tv up out of “eco mode” for no reason at all. My tv is not in eco mode. I wait the 30 seconds for it to connect and it starts all over with the 30 second eco mode stuff. I get so frustrated. I’m a techy. I know my way around these issues by searching from solutions from others. Currently I’m turning Airplane Mode on and off to reestablish my WiFi connection. That seems to fix the issue for a little while, but come on. Why should anyone have to do this? I’ve had this tv for two years now and have always had this issue with the remote feature on the app, but it’s gotten so bad I felt I needed to leave a review. The app remote has also started not working when I try to turn my tv on. And yes, both my phone and tv are on the same WiFi network. Major frustration. Please fix this issue already!
  • Roku services bricked? Nov 21, 2021

    By VKStarfox
    Been using this app with my Roku TCL TV for years without a problem, but as of yesterday this app just refuses to connect with my tv at all. It will even detect the tv but not connect with it, no matter how many times I tried. Another related issue is that I can’t seem to stream content from my mobile devices to my Roku tv anymore. Used to be able to beam whatever video I was watching on my phone straight to the tv, but now that doesn’t work either. Just like before, it detect that my Roku tv is there, but when I select it to stream from the phone, nothing happens… This all leads me to believe that there is a clear issue across Roku’s services. Perhaps their systems are down? My Roku tv still works fine otherwise, so I won’t give this a 1 star review, but as a wireless remote to my Roku tv, this app has effectively been bricked and made useless. I’m hoping Roku gets a handle on this issue soon, because the current update didn’t fix the connectivity issue and I still can’t use it to operate my tv.
  • Jan 1, 2022

    By Tricia D
    Everything on the surface is great. The blue tooth setting is terrible. I've tried multiple sets of headphones, made sure all the internal settings are correct, etc. It disconnects multiple times per show, when it is on personal listening mode, it's slow to load a show, sometimes not at all. Very disappointed.
  • Jan 2, 2022

    By Destiny Miller
    It keeps telling me my TV is turned off so it can't connect. My TV is on; I'm looking at the screen. My other favorite is when it tells my TV can't be found on the network even though it clearly is connected to wifi. There's also the option to manually connect your phone to the tv by typing in the IP address. IT TELLS ME MY IP DOESNT EXIST! Useless app. I wish I could give it 0 stars.
  • img Community
    If your church has a live stream, it will most likely be featured here. Plus, if your church doesn't have a live stream, you can choose from dozens of great choices to find the 1 church live stream that is right for your interests.
    img by Sharon
    1 year ago
  • img Expert
    1. Turn your device into a remote that you can use to change channels, pause shows, and so much more
    2. What's On feature provides a personalized selection of television shows and films based on your taste and preferences
    3. View tons of behind-the-scenes programming like cast interviews to see what life is really like behind the cameras

    Reviewed by Katelyn on April 25, 2018

  • Best Handy App... Here’s why (Read All) Sep 18, 2020

    By Yaslivinglife
    Honestly, I love this app because it’s greatly convenient!!! Probably one of THE MOST convenient and simple apps for free. Like another reviewer said instead of searching for the remote as long as you have your phone (which is most likely all the time) you’re good. As a wheelchair bound disabled person, some people in my home can leave the remote in places I can’t really reach so that’s were this app come in handy, and really in this household the remote generally has the tendency to disappear. So if you have a remote that has hidden legs and likes to go into hiding then the app is great. On a funny and more truthful note, I originally got the app because my sister and I weren’t getting along at the time and she knows every morning I use the tv. For some reason the next morning I couldn’t find the remote and had a gut feeling she hid it on purpose so that I had no choice but to talk and ask her where it was (in which she probably still wouldn’t have helped to be petty). To avoid needing her help, I downloaded the app and she looked confused and shocked like “😳”. I felt like victory with my phone remote 😎😂. I definitely take back what I said about people who used this app were being lazy but it comes in handy for more than not wanting to get up!!!
  • Jan 14, 2022

    By Richard Dailey
    Love this app! I just recently purchased my Roku Device and I got the least expensive available. The remote that came with it works well but this is so much better because it has voice capability. The remote that came with my device doesn't light up either so this app is more useful when I'm watching TV at night. It also allows me access to many other features pertaining to my device and account!
  • Why I love this app Dec 15, 2019

    By best tv and everything is good
    I love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review.
  • Jan 6, 2022

    By Catherine Cavalier
    I love the Roku app!!! I like how the page is set up...easy to see all the apps and choose which one to watch. The page is colorful, but not distracting. It's easy to check out what a movie is about, and easy to switch back to the available movies or shows. When my manual Roku remote stopped working, I had set up my Roku remote on my phone and never have a problem with it. I can also watch movies on my phone or tablet with the Roku app/channel. More satisfied with the Roku stick than the Fire.
  • Very Convenient When you Misplace the Remote Nov 19, 2017

    By Mystiquekitty
    I was very excited when I found out Roku made an app for the iPhone. My remote is often knocked over by the cats and lands under my wheelchair which makes it hard to find. Or when I misplace the remote which is why I wrote this review since I couldn’t find it and the rate screen popped up. Lol I find it especially simple to use and though I only have one Roku still hooked up it always finds the right one. I’ve had my Roku for several years and was wondering if the app would work. The app works just fine on my iPhone 5. Plus it looks exactly like my remote the one without the channel buttons. If it is possible to change the skins I do not know I haven’t searched it out. I read one reviewer mention it often can’t find their connection that has happened only once I just restarted the app and it was fine. This is one of my most useful and helpful apps I have on my phone!
  • Jan 4, 2022

    By Jenny Lucas
    This is my favorite remote app and I have several. It's easy to use, it can easily switch between my 2 Roku TVs which are totally different brands. I think my favorite part is the ability to watch a show on tv but listen to it via my phone. Comes in handy when toddler's napping in the room I need to tidy up
  • Powering Off Roku TV Form Bathroom Oct 29, 2021

    By Lexi_Pink00
    So we have a Roku tv in our living room, that it seems my parents can’t physically turn off before heading to bed. So every time I wake up to go use the bathroom I can see it’s still on form the hallway leading to the living room. So instead of walking; half asleep into the living room with only a shirt and undergarments on I can now just use the app and turn the TV off form way in the back of the house. It also has a great use! If it’s way to loud I can also use my phone and turn the volume down without them knowing. They can still hear it; they just seem to like it loud. I wouldn’t mind it but seeing as I can hear it at the other end of the house, it needs to be turned down. It also has a great feature to where I can hook headphones up to my phone and hear privately form the TV without disturbing others. It’s a great app for a great TV.
  • Goooooooooood Feb 6, 2020

    By hi hi hi what do you long
    That is so good because it means no more half team have to get up and look for the Roku remote every single day when stays Thursdays Fridays Mondays Sundays is a fair day I have to work on I don’t but this app helps you to not have to have to look for your remote every single day this is why I think this app is good you good are you you’re good I’m good are you good this app is the best app so I recommend it I have a five stars rating so this is why I think you should get this app this is the best app you could ever have for the TV remote and iPad it twice iPad is twice and my TV is second so this is why I recommend it so if you’re scared of the dark and you like TV I definitely recommend it to you so me and my monkey will have a safe sleep and no it will come with me what is that your flow to your flow two I’ll be back with this review come back for part two of my review
  • Family Remote(ROKU) Aug 4, 2019

    By JANIYA OLIVER😍😍
    Good morning here is my review This app is literally the best when my sister can’t find Our remote to our TV I say calm down because there’s no need to panic because I have the app right here on my iPhone and almost like everybody in my family does and will use it like a lot and can’t find a remote the only reason why I did A review was because I want to help support this app because because I really enjoy paying for movies and watching them even more they have Netflix ,sling hulu,vudu, and more and here is some advice when you go to sleep at night time are you Gotta do is press the pause button and when you wake up in the morning it’s showing pictures of the new movies that’s about to come out like for example big Brother Doctor Who she’s Gotta have it or more or more classic movies so I hope you like it I tried my best my very best have the very best day goodbye...😀😄😁
  • Dec 25, 2021

    By Merrick Cole
    For those of you having trouble with the "remote" feature close Roku app completely and then go into your settings and select "app" and then select "storage" and then select "clear cache". Then once you do that reopen the roku app and go to your "remote" and it should work. Mine did. ; ) It's good to do that with all your apps from time to time so that they don't get jammed up. Good luck!
  • Great App, works perfectly. Aug 29, 2021

    By Annabelle 😱
    There’s one thing that must be said about Roku, and that’s that I feel like this app was made because they knew that their remotes would die very quickly. By that I mean, 6 months into having my tv, the batteries inside the remote actually corroded and ate away the battery contacts inside. I cleaned the inside and replaced the batteries only for it to happen again 4 months later. I was using Kirkland signature batteries the second time. After the third time of cleaning out the remote I noticed certain buttons stopped working consistently, and eventually I had to switch to using the app. The app itself is very useful though, I can do more on it that I could with the original remote. I love that I can just open the app on my phone and not worry about looking for the remote that fell behind my bed in my sleep again. However I have one complaint about the app itself, it doesn’t have a widget. I would absolutely love if I could put a widget on my home screen with 3 buttons, power on most recently used tv, open the remote buttons, and volume up + down. If this feature was added, I would gladly change my review to 5 stars.
  • Dec 19, 2021

    By Chris Lukas
    It worked well when it detected my Roku TV. It used to be remarkably convenient. Now it's just disappointing. TV and phone are on the same network. I'm an I.T. guy and even I can't get it to work. Edit 12/18/2021: it works again! Oh frabtious day! It's stable and reliable. Running on Android 12 with current updates. I'm comfortable recommending this app again.
  • Very good but TAKE THE 17+ RATING OFF!!!!! Jul 16, 2019

    By jacee d
    I used to use this app literally every day because the remote was so useful! My roku tv at home is so finicky. It has a sweet spot that is hard to find and I have a shaky hand so it is also hard to keep consistent. But when I found this app it was a game changer. You don’t even have to aim the remote with this app. Private listening is also very useful. I like to have my tv loud, so late at night when I don’t want to disturb my parents watching tv, I can just turn on private listening and listen through my headphones. But with the latest update they added a 17+ rating. Which is super annoying. My mom has a restriction on my phone to where I can’t download 17+ apps. So thanks Apple. Now I have to have an app that is super bobo and doesn’t even have private listening. And btw, this app doesn’t have ads. LITERALLY EVERY OTHER APP ON THE APP STORE THAT IS A ROKU REMOTE HAS ADS. So not only is it super bobo, has no private listening, IT ALSO HAS ADS. Apple make this app 12+ or whatever it was before again!!!
  • Dec 18, 2021

    By JinJin
    I like this controller app. Not overwelmed with adds. Even has volume control. So now this is my go to controller for my Hisense smart tv. Easy to pair. It will wake up tv after a long break or power off. Can still find the tv and sync easily when tv is off. I no longer hunt for my original remote because I still have my phone app at no charge so far.
  • Jan 10, 2022

    By The Underdog Music
    Has lots of bonus features that you cant get with the remote. Doesn't control your tv power or volume but it makes up for it with a ton of other features. Works great when connecting. Only issue I've had was with the private listening. When you use headphones the sound will cut out periodically which is why I gave 4 stars
  • My experience with the Roku application Aug 15, 2020

    By Z. Brown
    This app is great, there is just one problem, some of the buttons are not labeled as they should be, there are five of them, the first one is after the home button, and the last one is before the reset button, could you label all of those? Then the problem would be solved. It is in the remote section of the tabs. If that helps. Something like this would really help out a lot, remote forward, remote back, remote left, remote right, and remote confirm, for picking the channel or application you wish to do. Because while I like the voice button, I doubt I could just launch stuff with it alone. You don’t even need to go with what I just suggested, just label it after the remote buttons, and test it to make sure voiceover reads it all.
  • Needs a new update! Mar 6, 2021

    By sexylegsdevie
    I’m giving 3 stars because prior to the newest update, the app worked fine. Ever since the update, I can’t use it. The first night of update, I tried connecting to a tv as usual, and it froze on the device screen. I couldn’t click anything. So I refresh and try again, with the same result. So I uninstall and reinstall, and now none of my devices are showing up at all PLUS it’s still freezing. I have read 15+ reviews with other people with the same problem. I will impatiently wait for roku to fix this bug, then I’ll come back and edit my review. Update: once the new update was installed, the app stopped freezing. It didn’t find my devices like I hoped, but I used the manual connect option and it connected no problem. I’ve been connected to my TV’s since!
  • If it worked even half the time, it'd be a great app! Nov 9, 2020

    By Terrilee223
    My issue with this app is that it needs to be on the same wifi network to work. Ok, shouldn't be a problem, right? Wrong. It takes some doing to establish a connection to any of the 3 Roku's we have, for some odd reason. So when I open the app & a message comes across the screen saying something like 'no device found, please connect to the same wifi network to connect to a device', I enter the menu to choose from the list but it refuses to connect, so much so that my phone offloaded the app for lack of use. I mean, I still gave 4 stars bc it really is a convenient app- the keyboard for typing in passwords is SO great! If it wasn't such a hassle connecting it I'd have went 5, it really is a great app (when it works as intended!).
  • Good but frustrating Mar 23, 2021

    By doglover🐶🌺
    I love this app because my sister is very annoying and hides the remote from me because we share a room and she knows I use it ALL the time if I don’t have the remote I will scream my head off because I’m am one of those people who watch Netflix non stop and she just either hid it or actually lost it she said she lost it but I think she has a plan to lock me in a room for like 30 mins and then watch it when she gets it out of the hiding spot so my other sister who is really nice told me about this app and it’s super handy because she lost her remote and if my other mean sister locks me in a room all the rooms in our house has a roku in our tv anyway and I know where all the remotes are in those rooms of our house so she now I can watch my Netflix👍🏼:)
  • Great app, has some bugs Jan 3, 2019

    By Tiffylolo
    I love this app! We’ve lost every Roku remote in our house, so this app is a very handy replacement. No delays, easy to use, but it’s not perfect. A lot of times when I go to use it it will tell me it can’t find my Roku in my room, even though it’s on, it’s connected to WiFi, sometimes even when it’s playing something. This is very inconvenient. No matter how many times I refresh it will still tell me it can’t be found. I try turning the device on and off and even doing the same with my phone, but even that usually won’t work. I usually have to restart our WiFi router which causes for a household of unhappy campers. I’m not sure if this is a problem with everyone or just me but I would like to see it fixed. Thank you!
  • Jan 14, 2022

    By Heidi Darling
    Only option when I can't find the remote. The main reason I use this is app is for the "private listening" feature that allows TV volume to play through my phone. That way I can use my earbuds & not disturb roommates late at night. Never had an issue before, but for the last few months the sound will suddenly morph into an obnoxiously loud, distorted broken robot voice. Wish they'd fix this bug.
  • Jan 11, 2022

    By William Skiera
    Glitchy. Admittedly I have an older, less expensive phone (Galaxy J7Crown). But a lot of people have older, cheaper phones. And the Roku app will work for a while, but then gets Glitchy. Won't start up correctly (just stays on Roku screen), or it won't connect to the same Roku stick it's been connecting to forever (there's only one Roku stick within a half mile of my house, that's my roku stick). Then I delete app, download app, confirm it's me, etc. and it works again for a while. BTW, I raised my review to 3 stars because the Roku developers were prompt in responding to my original review. But I can't give it more stars until it works for more than three weeks on my old cheapo phone with my (also old) roku. Now, you kids get off my lawn.
  • Great app when it decides to work Jul 27, 2019

    By Cerealkelr
    I mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!
  • Can’t prevent phone from auto lock? Feb 3, 2018

    By nicknames_r_stupid
    One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖.
  • Can be very frustrating at times Mar 12, 2019

    By Tiffany002
    The app is a great alternative to using the remote, especially if you are someone like me who looses it every 5 seconds. I have the app on a setting to where i can turn my tv on through the app. A lot of the times the remote is not connected so it doesn’t turn on my tv. The main reason I have this app is to listen to the tv with my headphones. A lot of the times it gives me problems and it doesn’t always connect to my headphones or it will connect for a little while and then start glitching later. This app has a lot of problems and its so annoying when I turn on my tv expecting to use my phone and its not connected. I don’t understand why its not connected when i have an internet connection. And also when the app starts glitching is causes my tv to glitch and turn off. And sometimes my tv doesn’t work unless i get up and unplug it and plug it back up again. As i said before, this is a good app and is very convenient, but at the same time it can still use a lot of work in the meantime.
  • Jan 2, 2022

    By Tammy Muller
    Edit: Over a year later and this is still a problem. 😑 If this wasn't a problem, I'd give a 5★ rating, 'cause the app is pretty flawless, otherwise. | Ever since the last update, if I leave my screen on while the app is still up, the screen won't shut off, so the app ends up draining my battery if I but notice it. I've looked in the menu, but I can't find an option to change this. Is it a glitch? I haven't seen anyone saying anything about it in the comments.... Please fix this soon.
  • Note To App Developers Sep 20, 2020

    By BlueTurdsInWinter
    Theoretically, a brilliant app. The reality of it is that this app in the year+ that I’ve been using it has upgraded many times, each time seeming to get more and more glitchy...and not really adding anything of great positive change to the app. I’m at the point now where about half the time neither ios device I use is able to connect to my Roku tv and almost always at least one is unable to connect. Yes. I know about unplugging the tv for a few minutes to reset it but it’s rather annoying when I’ve just prepared a meal and I’m sitting down to watch something and have to wait an extra 5 minutes while my food gets cold for the connection to reset. So here’s the message I’d send to the developers: The app, while the other features are cool, is designed to be A REMOTE. If it can’t even be used as a remote then YOU ARE FAILING AS DEVELOPERS OF THIS APP. Forget the extra nonsense until you take care of these bugs preventing us from connecting the remotes to our roku tvs. Thank you.
  • Good app but needs updates Jan 19, 2021

    By Fruit squad
    I lost my remote 2 - 3 days ago and I used this app! When I first did. It was okay. The next day I realize you need to have your tv on for the next day otherwise you have to get a remote. The channels are cool though however sometimes you want to watch something and then you have stuff you don’t like. That is just my opinion. I get the thing of it needing to connect. However don’t turn off you tv ever otherwise useless app! My mom bought 5 yesterday. Yes that is right, I said 5 just in case if I lose another one. I have another spare. Sometimes the needs connecting plays for no reason. And is this just my tv but the Roku TVs disconnect the WiFi after turned off for hours. Not even a day! You need to change this. Or make a button to turn it on when not connected. Other then that. It is a good app. Not the best though. If you make this app better. I will regret this message. But for now, this is ridiculous!
  • Jan 2, 2022

    By Stephen Erickson
    Use phone hotspot as wifi, can't use phone as remote. My situation is particular, but I get very bad traditional internet provider offers, so I use phone data for most home internet, and we have two mobile hotspot set ups going. I dont want to connect my phone to a wifi network- so I can't use this. I wish there was a non-wifi connection method optional. I could see it coming in handy in a few other circumstances, but understand this is something that doesn't affect many people.
  • The remote feature WAS better before. Jun 7, 2020

    By disappointed3838383
    The most recent update to this app should be undone in the next. The remote feature was great and mirrored the hand held remote perfectly. But now the remote is pushed up and reduced in size. To make room or another remote button and the channel selection button. You pass the channels to get to the remote so why would I need that? And if I am IN and using the remote why do I need a button to get to where I am. I get that it’s for quick screen switching but really. Seems a bit redundant. Secondly. The headphone feature which was super awesome. (Especially with a child sleeping in the next room.) is unstable now. So I’m scared to use it because after a few minutes it will shut off and the volume of the tv will return to full and that is rather loud when it was silence in the room a minute before. Upgrades are fine but not one that are unneeded, and make the app unstable.
  • Frustrating at times. Even after update still doesn’t work. Aug 7, 2021

    By KG U-Haul CSS
    Biggest problem I have is that me nor my wife can connect to both of our TVs to access the remote in the app. I am connected to WiFi and it’s full signal in the living room and in the bedroom. My wife was having troubles a month ago for about 2 1/2 weeks and then it worked for me no problem. However about 4-5 days ago I can’t connect at all. I have WiFi connected to my phone and both TVs and the app is updated however the issue still persists. It’s a bit frustrating guess I will just go ahead an buy 2 new Roku remotes due to the app inconsistency we have had. I will say that when it’s worked for me, it was an amazing app however its not always easy to keep track of a physical remote when you have 2 kids that love to grab it a hide it, forget where they put it or it gets lost. So that’s why the app is always my go to to be able to quickly get the tv on without the 30 mins to all day search. Maybe others have had no issues like I’m having or maybe they have. Anyways 4 stars for the times everything worked however it pretty much useless when it refuses to connect.
  • Jan 6, 2022

    By Chris Gossett
    Once you are able to get it to connect to your selected television it works wonderfully. It does not connect the 1st several attempts. After that then you will need to either manually turn on the TV or uninstall/reinstall the app. Please fix this... It is a great complimentary app when you cannot find the actual remote
  • Jan 3, 2022

    By Keith Simms
    It doesn't seem to work well with certain models but overall it's worth while. I can't say exactly what is going on but my 75" ROKU is experiencing difficulty with communicating with the remote. The TV turns off and on by itself, changes settings on its own and it keeps asking for permission from a unknown source even if I block it
  • TCL Roku TV - Remote Apr 3, 2020

    By JHof76
    I use the remote on the app for private listening using my Bose Quiet Comfort II headphones. When it works it’s fantastic! Lately I’ve been having so many issues with it doing this 30 second countdown to wake my tv up out of “eco mode” for no reason at all. My tv is not in eco mode. I wait the 30 seconds for it to connect and it starts all over with the 30 second eco mode stuff. I get so frustrated. I’m a techy. I know my way around these issues by searching from solutions from others. Currently I’m turning Airplane Mode on and off to reestablish my WiFi connection. That seems to fix the issue for a little while, but come on. Why should anyone have to do this? I’ve had this tv for two years now and have always had this issue with the remote feature on the app, but it’s gotten so bad I felt I needed to leave a review. The app remote has also started not working when I try to turn my tv on. And yes, both my phone and tv are on the same WiFi network. Major frustration. Please fix this issue already!
  • Roku services bricked? Nov 21, 2021

    By VKStarfox
    Been using this app with my Roku TCL TV for years without a problem, but as of yesterday this app just refuses to connect with my tv at all. It will even detect the tv but not connect with it, no matter how many times I tried. Another related issue is that I can’t seem to stream content from my mobile devices to my Roku tv anymore. Used to be able to beam whatever video I was watching on my phone straight to the tv, but now that doesn’t work either. Just like before, it detect that my Roku tv is there, but when I select it to stream from the phone, nothing happens… This all leads me to believe that there is a clear issue across Roku’s services. Perhaps their systems are down? My Roku tv still works fine otherwise, so I won’t give this a 1 star review, but as a wireless remote to my Roku tv, this app has effectively been bricked and made useless. I’m hoping Roku gets a handle on this issue soon, because the current update didn’t fix the connectivity issue and I still can’t use it to operate my tv.
  • Jan 1, 2022

    By Tricia D
    Everything on the surface is great. The blue tooth setting is terrible. I've tried multiple sets of headphones, made sure all the internal settings are correct, etc. It disconnects multiple times per show, when it is on personal listening mode, it's slow to load a show, sometimes not at all. Very disappointed.
  • Jan 14, 2022

    By V Toledo
    It grequently stops working. It needs to be closed and re-launched several times while streaming series or movies. It frequently cannot connect to the device. Sometimes, I need to uninstall the app and install it again for it to connect. It is not clear how to name the Roku's if there is more than one .
  • From an accessibility standpoint, the watch app is pathetic! Dec 22, 2019

    By Mom24monsters
    I haven’t found many issues with the iPhone app, but nobody, including me, has all day to read or in my case, write my entire review about what’s wrong with the Watch app. It’s so much easier to write what does work, and that’s kind of pathetic. Everything should work with voiceover, meaning this is an accessibility issue. Your TV talks, but you fail to understand how well accessibility needs to work on your apps. All I can say is, everything on page 2 of the app works, but nothing else does. I can switch from page to page, but heaven forbid I should touch the page chooser, because it ends up going back to page one, which is beyond frustrating! When I’m trying to do something on page 2, then I go too far and get to the page chooser, it goes back to page 1. That should not happen! When there are four pages, and only a quarter of them work with voiceover, you have a problem. Accessibility should be one of the first things you should check before releasing an app.
  • Temperamental remote replacement Sep 19, 2021

    By Heartofelrondfrodogandalf
    Family room Hisense tv remote broke. Roku 2D box in bedroom remote wouldnt work on hisense got this app on my ipad and 2 iphones to recognize both devices at first. Sometimes connection has to be re established if i leave my house, today i had to shut down the other phone, which did not leave the house, for it to recognize the hisense, but the phone that left the house nothing works anymore, not even reinstalling app and manually imputing the ip address. They are signed into my roku account by email. My ipad so far isnt doing this. Shows anything free is junk. I had to take the phone off the network shut it off and reinstall the app every time i leave the house with my phone and it sometimes recognizes my tv after all of that. Its a pain. Nope didnt work this time says the tv in front of me isnt on the network, only the bedroom one i have to keep putting the name and location every time i reinstall too. My other phone is no lnger recognizing my tv either
  • APP functions stupidly Dec 6, 2018

    By Cindy Shopper
    Why bother to have a mobile app that you can’t use unless you connect with a fixed wireless? I tried to go into update my payment information for my new credit card. I can’t accomplish this because it will not connect and less it has Wi-Fi. We only use fixed secure Wi-Fi because of data security issues. I certainly don’t want to break this rule in order to go on this app to update my credit card information. This is a stupid design that they need to fix. Most of us have unlimited data and are not concerned about whether we have Wi-Fi. Also if I were using this app on a road trip with my kids I would want them to be able to look on their iPad whether or not we had access to reliable Wi-Fi. Stupid stupid stupid design. Any app to sign her that is this out of touch with the purpose of its application needs to be replaced. Roku needs to fix this or I suspect it’s going to be replaced with the mini market alternatives that have now developed including Apple Watch doesn’t have this problem.
  • Jan 4, 2022

    By Martin Riegler
    The app works fine when it actually connects to the TV. It arbitrarily disconnects from the TV, then fails to reconnect again. This is frustrating and annoying. Restarting the phone app and/or TV does nothing. I have to reboot my Internet at the modem to get it to work. This is a flaw in the app that needs to be fixed. Once my new remote arrives, I'm uninstalling this app if it is not fixed.
  • Jan 10, 2022

    By hamza dorsey
    I've gone though every piece of trouble shooting and still cannot connect the app to my TV. Don't waste your time even trying. Just bought the TV and my phone is brand new so I know it's not a hardware issue. Turned all all permissions while they are both on the same network and it simply won't find my TV. Tried putting in the ip and it told me there was nothing at the up address despite me putting in exactly what the tv displays as my ip
  • Jan 3, 2022

    By David Septimo
    Works until you get off your phone for a bit then try reopening the app and it gets stuck at "finding last remote" or whatever it says. It'd be better off just not caching itself so when you open it, you just click the remote button again, takes only a second to reconnect that way rather than trying to find out what tv it was connected to before and just freeze.
  • Jan 2, 2022

    By Destiny Miller
    It keeps telling me my TV is turned off so it can't connect. My TV is on; I'm looking at the screen. My other favorite is when it tells my TV can't be found on the network even though it clearly is connected to wifi. There's also the option to manually connect your phone to the tv by typing in the IP address. IT TELLS ME MY IP DOESNT EXIST! Useless app. I wish I could give it 0 stars.
  • The most frustrating remote ever Mar 10, 2020

    By Aaachhheheee
    I’ve never written a review before in my life but this app has caused me so much frustration and anger that I feel I need to share. I lost my physical Roku remote, and have spend months looking for it. It’s no where to be found. So this app is my only hope of controlling the Roku. When I say that the remote disconnects at the most inconvenient times I am not kidding. Want to rewind a show for 10 seconds? Nope, the remote will freeze and you’ll be stuck rewinding your show to the beginning. Wanna turn down the volume of a unnecessary loud commercial? Can’t, remote needs 30 seconds to “wake up”. How about skip a intro on Netflix? Ahhh no no, the intro will be long over before you can even get the remote to connect to your tv, That you’re 2 feet away from. The frustration is unbearable I have torn my house up looking for my physical Roku remote. I can’t take this app anymore I wish the creators would look into getting rid of the “eco mode” because I surely never wanted my remote to take 30 seconds to turn on, every 5 seconds... it is horrible.
  • Useless app Feb 17, 2019

    By Mepoq
    I am extremely disappointed in this app. When I first downloaded it and used it a couple of times, it seemed to work well. After that it took longer and longer for it to initialize. Obviously this is the worst thing you could have since you want to use it WHEN you want to use it. Now, it will NOT connect at all. My devices, iPad and iPhone will clearly show the Roku devices so it’s not a matter of the devices not being available. I’ve checked my signal several times and it shows it is STRONG. I even recommended it to a friend after the first couple uses and I am embarrassed that I did. You can still view stuff from the gallery item at the bottom, but I got it for the Remote feature. It just won’t connect. I did try some trouble shooting, but this is just NOT well designed and is garbage, as an app, as far as I’m concerned. Both my Roku devices work well, but this Roku app is pure crap. And after looking at a couple other alternatives shown in Apple App Store, they seem to have some major drawbacks, which I don’t want.
  • tiresome!!! Nov 19, 2021

    By it said my penis was to long
    i lost my remote to my Roku and downloaded this app thinking it was gonna be a lifesaver but it's not!! this app decides it’s gonna disconnect itself and say my TVs not found on my network when every other device is working properly (including my tv)?!! i’ve downloaded and uninstalled this app multiple times because it really just gives me a headache with all its inconvenient problems... the disconnecting is the biggest one for me, but not only that it also connects to my neighbor's tv which isn't even connected to the same network?!?! im willing to try it again because it seems like a trustworthy app but the running back and forth from my tv and bed is getting ridiculous just trying to get it to work!! this may be just me and i can be held accountable for these problems but my tv is on and the app still says my tv isn't connected to my Internet!? this is just my experience and it may not be the app itself but it really just ticks me off!!!
  • Rogue Roku</3 Dec 9, 2021

    By Evopolis
    I’ve been using the Roku app in lieu of my remote for a little while because my remote often does exactly nothing if it is not held at a very particular angle. It had been working fine, and could even wake or put my tv to sleep. Today, all of a sudden it couldn’t wake my tv. I used my remote to turn it on instead, but the app still couldn’t connect to it afterwards. I tried forgetting the device, checking my wifi, turning my tv on and off, etc. Nothing worked. I visited the “Help” section of the app, to find literally zero steps to follow in the event that my app refuses to recognize my tv. The “Troubleshooting” tips offered me nothing that my tiny little pea-brain hadn’t already thought of. I even tried typing my Roku’s IP address into the manual connection outlet. Nothing. There was no portal to talk with any kind of tech support at all, let alone report that my app developed amnesia, so I guess I’ll just delete the app🥳💕 Thanks, Roku<3
  • Not pleased so far Mar 18, 2019

    By Senojam
    I’ve used this for a little over a month and while I was selecting channeled, the remote stopped working. I did all the things it said online to do. Nada. Unplug, plug back in. Nada. New batteries, per online instructions. Nada. The light to pair the IR won’t flash. There is no light when I push the power button. The remote is suddenly completely non-responsive. Downloaded the app because it said that’s a way to get around a non-working remote. The app won’t connect to the Roku...yet I even see the Roku on my connections. It’s active and working, I’m connected to the same WiFi...nada. I was super in love with it until the remote stopped working out if the blitz. I didn’t drop it or anything - I was literally using it when it went dead. If I can’t control the Roku, I can’t use the Roku...even though it’s obvious that the only problem is the remote. And of course I didn’t pay for the warranty. Stuff should work for more than a month. I couldn’t be more disappointed.
  • Useless app Feb 15, 2019

    By gea1144
    The app’s purpose is to control a Roku device, specially if you can’t use the remote for some reason which happened to me when it stoped connecting for no apparent reason. After following every troubleshooting step available for the remote (which didn’t solve the issue), the app was the only options I had to control the device. Even though it finds the Roku device the app always errors out when tryin to connect, and wants me to navigate to the settings menu, with the remote mind you, to try and connect manually. According to Roku my only other option is to buy a new remote. When this one was perfectly fine the last time it was used, and hasn’t been dropped or damaged in anyway. This seems like a scam to me. Going through the app was just an extra slap in the face. Chromecast, Apple TV or even a Fire stick are better options (both the apps and the devices). Save your time and money if you haven’t bought one of these .

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