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Robinhood - Investment & Trading, Commission-free

Robinhood - Investment & Trading, Commission-free

Robinhood

Trading tools, finance news & stock market insights for new investors.

4.8 Ratings 3M+ Reviews 10M+ Downloads
Featured on Must-Have Apps to Manage Investments Without a PC

About Robinhood - Investment & Trading, Commission-free

Trading tools, finance news & stock market insights for new investors.
see more about Robinhood - Investment & Trading, Commission-free

Ratings & Reviews

4.8
2.6M+ Ratings
  1. 5
    86+%
  2. 4
    9+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Experience Improvement Suggestion Jun 3, 2019

    By A*Low
    This has been a fantastic app in all the time that I’ve been using it. Since about 2017. There have been many new additions since then. One of them being analyst ratings where we can see how many analysts provided a rating, and what percent said said buy, hold, or sell. This has been quite a useful gauge (along with others) for investing. That being said we all know time marches on and opinions change. Unfortunately I have not noticed any relevance to time in this analyst ratings feature. Perhaps these ratings are updated weekly. However, without knowing at what time the ratings were made it’s hard to tell how a stock, like GOOG, would be rated after some news comes out, like the antitrust inspection. Surely we can look at the rating description to see if it mentions anything about this news, but it still doesn’t address the main concern. That is when did each analyst rating actually happen. 30 could have been before a big news break and perhaps only 7 after. Making for a possibly inaccurate rating. Perhaps the news has nothing to do with these analysts ratings and it’s all about the companies numbers. In such case public opinion has no impact on ratings and thusly time is not as important. However it would still be nice to know when the ratings were made or last updated.
    more
  • New member. Apr 30, 2020

    By Muttlikepop
    I joined Robinhood a little over 3 months ago in Feb 2020 after I heard Clark Howard talk about on the radio. I think it is a great asset to the common man who doesn’t have thousands of dollars to invest in stock all at once. Robinhood is a way for the average person to study and learn about different stocks themselves and decide where they want to put their money. Then by way of the phone app they can check their stocks all day every day. A person can invest as much as they want, pennies or more. I’ve been able to invest over 3,000 dollars in these 3 make months by taking some savings and then doing the best part, which is taking any disposable income I have and buying stock with it. I never stop for fast food or buy anything but necessities now because I’ve found that I’d rather take the $5.00 or whatever it is that I would spend on junk food etc and buy stock. With the virus canceling all sports I’ve found watching my investments on Robinhood be more entertaining especially since I actually have a stake in the game now. The only thing I do wish Robinhood would do is explain the gold mining daily market better. I’ve put large amounts of money into a few of these and then all of a sudden the stock totally changes. These companies send out information but for an average guy they are too hard to understand. Thank you.
    more
  • Amazing for starting out in stocks Oct 28, 2019

    By Gmackn
    I am on Robin Hood everyday when the market open. Trades are free and there are truly no fees to pay unless you get the gold membership. I love this app so much. It is easy to start out because you don’t have to pay per trade like most companies charge. And that can be pricy especially for someone starting with only a few hundred dollars. You cant even start out if you are getting charged 10 dollars per trade. Not only that but Robinhood also trades options which are a great bonus if you’re into that. Everything is very convenient and easy to follow. They’ve had quite a few big updates that have helped out like candlestick charts and now their debit card system. I hope you guys keep growing because it helps me and my investments grow. All in all this is great for someone looking to start their stock portfolio at a cheap price. I do have to say that it is better to get information on investing else where but that’s not a big deal because when investing I feel like you search a million websites for the best information anyways. I’m sure there’s stuff I missed but I truly love this app. Thanks so much developers for making this. You guys rock!!! One more thing. Every time I have contacted customer support they have been so helpful and have gotten back to me either within the day or the next day!!
    more
  • Jan 16, 2021

    By sheeksipedia
    I love this app. Things are easily laid out, there are explanations for what the buttons do, and the only complaint i have is that i want to be able to view my account info first (total money, where it's invested, liquid assets, etc) rather than having to go through multiple menus to see it all.
    more
  • Great App! May 28, 2020

    By LIk3Aball3r
    It’s easy to understand (once you get familiar with stock trading terminology), and it makes trading stocks feel simple. One suggestion I do have is when I’m looking at the line graph of a stock that I have shares in, I’d like to be able to see visually on the graph where I jumped in at. So say I bought some shares at $4.67/share and I held the shares for 2 months. If I click on the 3 month view of that stock, I’d like to see a little pin or something on the date that I bought my shares at. That way I can see in an instant whether I bought while the price was high or low or mid. Also it helps just in general to see what spikes I’ve held my shares through and which dips I’ve been along for the ride for. I could see this being particularly helpful in situations where I’m buying/selling a lot of shares quickly, or I’m trying to study the markets and look at my past investments. We would be able to notice patterns in our trading habits like if we are overly aggressive on a regular basis, or if we are consistently too passive. I’ve noticed just by my own tracking that I tend to sell a little early. But if I were trading on much larger scales with a lot more money, I wouldn’t be able to mentally keep track of everything. So without writing it down, it would be tough to look at these stocks and remember when I bought at. Just a thought.
    more
  • Jan 19, 2021

    By Christopher Kirkpatrick
    I really like the interface and simplicity of the app. But the customer service so far is a joke that relies on email only and still havent answered me regarding my account being restricted from purchasing. It is possible I have done something wrong, but at least answer me telling me what happened. They just redirect you to a FAQ with like 6 potential reasons for why you could be restricted but dont tell you which.
    more
  • Jan 6, 2021

    By Collin Evans
    Okay, I have tried numerous times to reach out to customer service in regards to an authentication error. After 2 weeks worth of trying to reach out, I have been largely ignored. I love the app, but this frustrating roadblock is seriously offsetting. Security is super important, but so is customer support in those same regards. It's Absent. I expected better. Sad investor.
    more
  • Jan 19, 2021

    By Henley L
    I wouldn't recommend. I'm trying to sign in to my account but can't because 2FA messages are not being sent to my phone and they removed the ability to use email for 2FA. I have been contacting support for over a week now and I STILL can't login. They've given very vague responses and then asked me to provide copy of driver's license. Despite uploading, they say the haven't received it and I must start over. Now it's been day 4 since I last heard back. Will find a new app. So dissappointed.
    more
  • Jan 13, 2021

    By Justin Andrews
    Poor customer service. Waiting time on support tickets is long and if by chance you do hear back from someone, they usually do not address the issue at hand. Edit: Still waiting to hear back from someone concerning my most recent support ticket. It has been weeks with no response after numerous attempts to contact someone even after sending an email to the address listed by the review admin. Please do not waste your time or money with this app! Edit 2: Have been waiting for nearly 1 month now.
    more
  • Jan 3, 2021

    By Samantha Lynn
    They need a customer service number asap. I waited forever to get the card then a few months later had a fraud Amazon charge to my account. It took over a week exchanging emails with support to reverse the payment. The form they sent me to fill out had blank boxes that didn't tell what info they were asking for. Now I have a scam "debt collector" harassing me over this transaction. I just don't trust this enough to put money into it so I deleted my account.
    more
  1. Buy and sell stocks online: no commission fees, no minimum balance, and, best of all, no experience necessary
  2. Google Play Material Design Award Winner for intuitive design built for both newcomer and expert accessibility
  3. Refer a friend and you'll both get a free stock from some of the most popular stocks on the market today

Reviewed by Laura S on January 11, 2018

  • Experience Improvement Suggestion Jun 3, 2019

    By A*Low
    This has been a fantastic app in all the time that I’ve been using it. Since about 2017. There have been many new additions since then. One of them being analyst ratings where we can see how many analysts provided a rating, and what percent said said buy, hold, or sell. This has been quite a useful gauge (along with others) for investing. That being said we all know time marches on and opinions change. Unfortunately I have not noticed any relevance to time in this analyst ratings feature. Perhaps these ratings are updated weekly. However, without knowing at what time the ratings were made it’s hard to tell how a stock, like GOOG, would be rated after some news comes out, like the antitrust inspection. Surely we can look at the rating description to see if it mentions anything about this news, but it still doesn’t address the main concern. That is when did each analyst rating actually happen. 30 could have been before a big news break and perhaps only 7 after. Making for a possibly inaccurate rating. Perhaps the news has nothing to do with these analysts ratings and it’s all about the companies numbers. In such case public opinion has no impact on ratings and thusly time is not as important. However it would still be nice to know when the ratings were made or last updated.
    more
  • New member. Apr 30, 2020

    By Muttlikepop
    I joined Robinhood a little over 3 months ago in Feb 2020 after I heard Clark Howard talk about on the radio. I think it is a great asset to the common man who doesn’t have thousands of dollars to invest in stock all at once. Robinhood is a way for the average person to study and learn about different stocks themselves and decide where they want to put their money. Then by way of the phone app they can check their stocks all day every day. A person can invest as much as they want, pennies or more. I’ve been able to invest over 3,000 dollars in these 3 make months by taking some savings and then doing the best part, which is taking any disposable income I have and buying stock with it. I never stop for fast food or buy anything but necessities now because I’ve found that I’d rather take the $5.00 or whatever it is that I would spend on junk food etc and buy stock. With the virus canceling all sports I’ve found watching my investments on Robinhood be more entertaining especially since I actually have a stake in the game now. The only thing I do wish Robinhood would do is explain the gold mining daily market better. I’ve put large amounts of money into a few of these and then all of a sudden the stock totally changes. These companies send out information but for an average guy they are too hard to understand. Thank you.
    more
  • Amazing for starting out in stocks Oct 28, 2019

    By Gmackn
    I am on Robin Hood everyday when the market open. Trades are free and there are truly no fees to pay unless you get the gold membership. I love this app so much. It is easy to start out because you don’t have to pay per trade like most companies charge. And that can be pricy especially for someone starting with only a few hundred dollars. You cant even start out if you are getting charged 10 dollars per trade. Not only that but Robinhood also trades options which are a great bonus if you’re into that. Everything is very convenient and easy to follow. They’ve had quite a few big updates that have helped out like candlestick charts and now their debit card system. I hope you guys keep growing because it helps me and my investments grow. All in all this is great for someone looking to start their stock portfolio at a cheap price. I do have to say that it is better to get information on investing else where but that’s not a big deal because when investing I feel like you search a million websites for the best information anyways. I’m sure there’s stuff I missed but I truly love this app. Thanks so much developers for making this. You guys rock!!! One more thing. Every time I have contacted customer support they have been so helpful and have gotten back to me either within the day or the next day!!
    more
  • Jan 16, 2021

    By sheeksipedia
    I love this app. Things are easily laid out, there are explanations for what the buttons do, and the only complaint i have is that i want to be able to view my account info first (total money, where it's invested, liquid assets, etc) rather than having to go through multiple menus to see it all.
    more
  • Great App! May 28, 2020

    By LIk3Aball3r
    It’s easy to understand (once you get familiar with stock trading terminology), and it makes trading stocks feel simple. One suggestion I do have is when I’m looking at the line graph of a stock that I have shares in, I’d like to be able to see visually on the graph where I jumped in at. So say I bought some shares at $4.67/share and I held the shares for 2 months. If I click on the 3 month view of that stock, I’d like to see a little pin or something on the date that I bought my shares at. That way I can see in an instant whether I bought while the price was high or low or mid. Also it helps just in general to see what spikes I’ve held my shares through and which dips I’ve been along for the ride for. I could see this being particularly helpful in situations where I’m buying/selling a lot of shares quickly, or I’m trying to study the markets and look at my past investments. We would be able to notice patterns in our trading habits like if we are overly aggressive on a regular basis, or if we are consistently too passive. I’ve noticed just by my own tracking that I tend to sell a little early. But if I were trading on much larger scales with a lot more money, I wouldn’t be able to mentally keep track of everything. So without writing it down, it would be tough to look at these stocks and remember when I bought at. Just a thought.
    more
  • Great but could be better Dec 30, 2020

    By Wiels
    I really like the Robinhood platform for its ease of use and format style. It makes it easy for beginners to see most of the information they need that is provided by rh and it is easy to get around. The options format could definitely be tweaked to work easier and be more user friendly but if you’re just trading stocks (not options (sometimes) or crypto(ever)... which i don’t recommend on rh at this point until they either optimize the platform or change their user agreement)) then rh is a solid platform to use. I still think more could be done to provide users with more information on the companies and stocks and that until they do, rh will continue to hold the stigma of a bunch of uninformed newbie investors. I hope in the future that rh will begin to optimize their platform to be able to include P/E ratios for all the stocks they include, to actually include more stocks, to provide access to more news and balance sheets of companies, and hopefully to make their crypto platform more investor friendly like stocks instead of taking such a huge profit from it (because honestly, they are missing out on a huge growing market of people who want to invest in crypto but refuse to do it on rh as the policies are atm). All in all though, glad i discovered rh and think it’s one of the better apps for beginners and intermediate investing of stocks.
    more
  • Great But Buggy Aug 3, 2020

    By UMM BusRider
    Robinhood has a great concept going for them. They’ve targeted a niche area of the market which caused a domino effect for the rest of the brokers. Robinhood moves other brokers away from fees per trade and change the game for good. However with that they provide an extremely good UI which is simplistic and easy to use. This is especially good for newer traders and investors as well as it making it a pleasant and seamless experience. But with that being said there are few bugs that they need to work one. Starting with the accuracy of the charts of portfolios. I’ve noticed and a few friends of mine have noticed a few offages (Money I put in + growth) doesn’t always add up. My next issues is that on busy trading day Robinhood needs to increase their server capacity. I don’t like to wake up to either Robinhood unable to make a trade for me because of “high volume” or “May experience delays due to higher traffics” but you get what you pay for and in this case I’m not complaining to much. But over all if you’re looking to start getting into the investment game and you know where to start I would recommend using Robinhood. I mean I did recommend it to all my friends. Ever app has up and downs and I’m certain Robinhood will eventually work out the kinks and be ever better than it is now. They’ve come along way from when the app just rolled out.
    more
  • Dec 25, 2020

    By Ian Turner
    Robinhiod is definitely easy to use and get started with, and the lack of commission fee makes it really easy to get your feet wet in the stock market. If I have any criticisms, it's that the advanced search is fairly barebones (mainly searching by categories and different ways to arrange the lists), and it presents a lot of stocks that the app doesn't support, making me wonder why it even showed me the companies. I still highly recommend this app, though.
    more
  • Novice makes good. Oct 8, 2020

    By Lynfran1
    What fun for me in this time of covid. Newly retired teacher,as of Dec 2019. Lucky break for me. Not having to worry about entering a classroom. But veing bored to tears. From lack of stimulTion. Plans of travel evaporating before my very eyes. Lots of texts with covid jokes and ppe but serious concerns for my future and my family. I already was playing with Robinhood in sep ‘19 ... i had a head start. The articles provided gave me basic stock info. And daily access and pArtial shares encouraged me. The gains were so much fun though pretty small at first... and ahhhh tge losses. Each one heartfelt with dread .. i kept learning more and options in tve money set ne on the right path ... so much so that i started. Day trading with min 25ggggg’s. Lol. Up and down. A see saw for my money. Daily. Losses and gains. I now understood the meaning of volatility ... galore ........Learning again. Another level. Now my expectations grow daily. Some stocks. Some options. Transitioning between both. Buying options started with 1 Contract one company. Now. 5 contracts. , multiple companies and strike dates. From novice to intermediAte. With the help of Robinhood....all done on my cell phone. In the car. At the house. In a resturant. Even visiting while social distancing. Thankyou for this ever changing fun activity. Even when i loss a bit ....
    more
  • Easy to use Jul 21, 2020

    By LeviRay64
    So overall I love the application. That said I can’t seem to find the reoccurring investment option despite emails back and forth with robinhood support it still isn’t something I see. It would also be real cool if robinhood allowed you to enter in your info age goals etc and for gold members made a suggestion on portfolios. I.e based on the info you entered here are 5 different ways you can auto invest for the projection of increase each year. I’d love a more streamline/automated way of a portfolio. I understand I can do this with and S&P index fund but it would be cool to see robinhood have or make their own suggestions. Or it would be cool if when we built out our own portfolio robinhood had a pie chart that showed what our investment types were and overall said based on your current portfolio your risk level is : highly aggressive and defined what that meant. Here are some stock we’d recommend to reduce risk, etc. Last note and again I don’t have access for whatever reason to reoccurring investments but I’d like to be able to allocate let’s say $400 a month to investing but of that I want specific % to passively purchases specific stock each week is that what is offered with reoccurring? Looking forward to finding out!
    more
  • Jan 14, 2021

    By Trav S
    This app can end up losing you money I've had quite a few times where I go to place an order and it doesnt go through. You watch the stock rise in value but your order doesnt get placed or they refund it. The other issue is with free stocks I had 5 friends sign up and I had to contact customer service in order to recieve it. If your looking to truly invest and have lightning speed buying and selling this is not the app for you.
    more
  • Jan 5, 2021

    By C McLeod
    Easy to use. I have learned quite a bit, made a little cash and find the app to be user friendly. However, customer service is nearly nonexistent and very frustrating. They really need to improve upon this, a customer service support number possibly? I had verification issues that took numerous, back and forth emails with lots of automatic, generic responses. Considering this app draws a lot of new traders you'd think customer service would be a top priority.
    more
  • Better money movement strategies Mar 12, 2020

    By J.SakH2HG
    I really am enjoying Robinhood. I would like to say that there is one thing I’m not fond of however. That is the trade and sell in a single day feature. Three trades and sells in 5 trade days is just nonsense. You are telling your investors that they must take a loss. Or that they can’t make money. I get the concept as to why you do this. Again though it is unfair. We read up on a stock that is predicted to do well and invest money, that same day the stock starts to take a dive and we can’t pull out without being sited for a possible “day trade”. I’m new to all of this like many of your investors using this app are. I think implementing something for the little guy would be more fair. You say it’s ok if you have $25,000 invested on the app. Well a lot of us don’t. And I’d like to be able to move my money where I’d like when I like and maybe you guys should consider upping that trade number to 5 per 5 trading days or “week”. Then impose a few for any there after! The idea of being restricted from getting out of risky stocks is not fair. Pretty much saying that you need to put your money into blue chips or futures and let it sit as opposed to buying a stock and looking to turn a profit that day or week. Sorry if I haven’t articulated myself the way an investor with years of experience would have. Although like I said I myself along with many others using Robinhood are beginners. Thank you.
    more
  • Dec 23, 2020

    By ricer tony
    Overall good app. However, lost a star because the refer-a-friend feature is broken, it has been for awhile because I read a review of somebody else having same issue. I was standing there when my coworker signed up using my link and neither of us ever got it. And the other star was lost due to a hidden fee that was charged to my bank account when I made a deposit. It was my understanding it was free to deposit money so I will not continue to deposit any more money until I reread the fine print
    more
  • FUNDAMENTAL PLATFORM IMPROVEMENTS DESPERATELY NEEDED !!! Dec 10, 2020

    By skyjumper31
    RobinHood has a very basic iPhone app and website with only limited options and functionality. RobinHood could Learn a lot from (or should stop ignoring) the main stream brokerages, e.g.: Fidelity, TD Ameritrade, E*TRADE, IB Broker (IBKR); Etc. I understand that their platform is designed for beginners, but eventually even “Beginners” gain more ability and need to have more functionality and options available to them to be able to do more, make more significant trades and have better options for making those trades. I’m NOT talking about the “Gold membership“ which cost five dollars ($5) per month and gives one access to some more information; I’m referring to actual BETTER TOOLS for tracking Stocks, Options & Futures and implementing BETTER TRADES as well as TRADING OPTIONS (Such as Greater Extended Hours Availability) PERIOD !!!!! It would be really nice if Robinhood would FINALLY (AND GREATLY) IMPROVE the iPhone app & Website, as well as actually create an iPad (tablet level) app, even if those improvements were given a title such as “RobinHood Pro“: iPhone app, iPad app & Website. RobinHood has certainly been around long enough, is no longer a small (upstart) and is most definitely not too broke to further & better develop their applications. The Apple Watch App needs a lot of work as well.
    more
  • Jan 3, 2021

    By Samantha Lynn
    They need a customer service number asap. I waited forever to get the card then a few months later had a fraud Amazon charge to my account. It took over a week exchanging emails with support to reverse the payment. The form they sent me to fill out had blank boxes that didn't tell what info they were asking for. Now I have a scam "debt collector" harassing me over this transaction. I just don't trust this enough to put money into it so I deleted my account.
    more
  • Moving away from using Robinhood Jun 8, 2020

    By nickk118
    I signed up for Robinhood a few years back. I didn’t know much about investing but I thought I would give it a try. I found the act of buying and selling stocks to be easy but I didn’t like the lack of other features like the ability to look at detailed charts or even create price alerts. After a few months I withdrew my money. Fast forward 2 years later and I thought I would give it another try. I imagined that in 2 years the app would have made some substantial improvements. I was wrong. The functionality is still the same and there still are no advanced features like charting or price alerts. I do not like the pattern day trade rule Robinhood has setup. I do not trade with margin and only use my available cash. On most other platforms with a cash account you avoid this rule but Robinhood uses it no matter what. After 4 trades you are banned from trading for 90 days. Also, this app crashes and glitches A LOT! On high trading days I have seen many people complain that their app isn’t working. I’ve also had issues with my chart matching my activity and this does not make me fee very confident that the app is tracking my balance accurately. Overall this app could be good for people who want to learn the process of buying and selling stocks and are going to basically “set it and forget it”. If you plan to be an active trade this app is not for you. As soon as I can withdraw all my money I will be switching over to another broker.
    more
  • Jan 13, 2021

    By HunnyHam
    I've had this app for a year and haven't had any problems until this week. My buying power on the robinhood home/portfolio page is $163, when I go to buy a stock, it says my buying power is $163, but when I go to a cryptocurrency my buying power is suddenly $0, and it's been like this for a week, even though all of my money is settled. The app will even let me deposit the money into my bank account, but it won't let me use any of it for cryptocurrency. Please fix this!!
    more
  • Costumer service May 17, 2019

    By Christian90123
    I love Robinhood. I trade almost daily and it’s slowed me to secure an extra income. Well I funded my account about two weeks ago with $2700. I’ve lost about $100 since then. No biggie it happens. So, I go to withdraw some cash out $500 and it’s not letting me. I’ve been contacting customer support and we’ve been talking back-and-forth and my situation should have been resolved today Friday, May 17, 2019. However today I’m not able to still withdraw any funds. My $2590 is on hold “bank holding period.” I understand that these laws are put in place to protect us as investors from other people having access to our funds if we drop our phones etc. however it is unacceptable that in the world of finance that I cannot speak with someone to resolve this situation in an intelligible manner. This all stemmed from me mistakingly deleting my banking information from the application. When I saw I made a mistake I entered in the exact same information I’ve always had in my adult history. For some reason their system can’t recognize my previous information and it sees it as new information. There isn’t one other brokerage that whatever hold my money hostage and from reading the reviews here I’m not the only one. My situation has been heard from customer support however nothing is resolved this is unacceptable. I will continue training with Robinhood only if they can resolve the situation.
    more
  • Definitely Not “Free” Aug 19, 2019

    By Bill Ed T
    This app is free to download, easy to set up, and easy to make trades. But, when you want to exit a trade (especially in options) you get one of the worst fill times I have EVER seen. As a matter of fact, 100% of the time, in order to get a fill I have to adjust the limit price in Robinhood’s favor and to my disadvantage. RH has fooled all of us into believing that it’s free by packaging up their platform in a beautiful mobile app and then screwing us all with terrible fill times (and prices), delayed data, no Level II data, and the platform lags out on me during peak times of the day. I’ve missed out on opportunities because of the lag, lost hundreds in the form of terrible fill, and when I try and call their customer support number, it’s on an automatic voicemail. Additionally, customer support takes forever to respond, it took me over a week to get my account approved, and now I can’t get any of my LAST orders filled so that I can move to Tastyworks. I am disgusted by the people behind Robinhood; how could you deceive such a large population of people so easily? If you’re a new investor, try out Robinhood. If you’re day trading or even looking to trade options, please PLEASE just understand that for where Robinhood gives you “free” perks such as zero commissions and a great platform, they make up for ten fold in poor/slow customer service and money-robbing fill times.
    more
  • Jan 19, 2021

    By Christopher Kirkpatrick
    I really like the interface and simplicity of the app. But the customer service so far is a joke that relies on email only and still havent answered me regarding my account being restricted from purchasing. It is possible I have done something wrong, but at least answer me telling me what happened. They just redirect you to a FAQ with like 6 potential reasons for why you could be restricted but dont tell you which.
    more
  • Jan 6, 2021

    By Collin Evans
    Okay, I have tried numerous times to reach out to customer service in regards to an authentication error. After 2 weeks worth of trying to reach out, I have been largely ignored. I love the app, but this frustrating roadblock is seriously offsetting. Security is super important, but so is customer support in those same regards. It's Absent. I expected better. Sad investor.
    more
  • Jan 19, 2021

    By Henley L
    I wouldn't recommend. I'm trying to sign in to my account but can't because 2FA messages are not being sent to my phone and they removed the ability to use email for 2FA. I have been contacting support for over a week now and I STILL can't login. They've given very vague responses and then asked me to provide copy of driver's license. Despite uploading, they say the haven't received it and I must start over. Now it's been day 4 since I last heard back. Will find a new app. So dissappointed.
    more
  • Jan 13, 2021

    By Justin Andrews
    Poor customer service. Waiting time on support tickets is long and if by chance you do hear back from someone, they usually do not address the issue at hand. Edit: Still waiting to hear back from someone concerning my most recent support ticket. It has been weeks with no response after numerous attempts to contact someone even after sending an email to the address listed by the review admin. Please do not waste your time or money with this app! Edit 2: Have been waiting for nearly 1 month now.
    more
  • Jan 6, 2021

    By Emily
    Worst customer service I have ever received! I upgrade to gold after about a week of use, and upon doing so had my access to instant deposits inexplicably restricted, causing a $1000 deficit in my account. I've emailed back and forth with customer service 5 times now and each time they have failed to answer one basic question: exactly why my access is restricted. I haven't had any deposits fail and I'm in good standing. Invest your money through another service.
    more

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