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Ritual - Order Local Takeout

Ritual - Order Local Takeout

Ritual Technologies Inc.

Mobile ordering & effortless pick-ups. The fastlane for urban professionals.

4.8 Ratings 38K+ Reviews 500K+ Downloads
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About Ritual - Order Local Takeout

Mobile ordering & effortless pick-ups. The fastlane for urban professionals.
see more about Ritual - Order Local Takeout

Ratings & Reviews

4.8
37.6K+ Ratings
  1. 5
    89+%
  2. 4
    7+%
  3. 3
    1+%
  4. 2
    0+%
  5. 1
    3+%
Write a Review
  • Feb 9, 2021

    By Anthony Scheer
    Pretty simple. Does what it says. And you can receive promotional discount codes. But I personally found it quite annoying how tedious a process it was to find an eatery that was both open and accepting orders from Ritual. This might be due to covid, so I don't blame ritual too much, but the fact is that it did greatly compromise the quality of my experience. That said, still certainly worth trying the app.
    more
  • The Food Ordering App That Shares The Wealth Mar 11, 2019

    By bgrojr
    Unlike all the other food ordering apps out there, this one actually respects your time and appreciates your business. Ritual has a very responsive and informative progress reporting system that keeps you updated on the status of your order. It will tell you exactly when to leave to pick up your order, so that you don’t end up waiting around for your food. And even more impressive, Ritual has a really awesome point rewards system which rewards you every time you place an order, pick up an order for a co-worker, write a restaurant review, or invite a co-worker to join the app. All of these reward points add up to actual dollars which you can use to make purchases. I’ve gotten many literal free lunches from this app, because Ritual actually makes it worth your time to use it. Which is just the way things should be 👍
    more
  • Feb 19, 2021

    By Leandro Puno
    Great app for ordering food/beverages downtown. Being able to skip lines and pick up food once it's ready is awesome. Good amount of restaurants to choose from as well. 10/10 would recommend.
  • Feb 3, 2021

    By Caroline Broeren
    Love using Ritual for efficient coffee and lunch pick-ups. I have never had a problem with an order, and I love earning money off future orders, especially because the rewards can be applied at any restaurant using Ritual!
  • Used for about a Year or so. May 31, 2018

    By gentledove113
    I have been using Ritual for quite a while. Maybe over a year. I LOVE it. For several reasons. In the beginning, I really loved the lower priced promo meals. But as time went on, the less often they appeared. As a college student, eating some great and healthy meals at a nice price were a life saver. When I stopped getting less of those promo meals, I thought I’d hate it afterwards. But it comes in real handy when I forget my wallet. Which is something I often do. Using Apple Pay through this app is a blessing because most restaurants aren’t equipped for it. I’m just gonna throw out an idea with maybe partnering with local college meal programs or if we sign up with our school emails to get like 10% off or something. That’s be nice. Just saying. Overall, I 100% recommend. Just can’t wait for more restaurants to appear (:
    more
  • Invasion of privacy what a joke Dec 4, 2018

    By Rainman
    Now Ritual wants to force me to access my location in order to use the application I’ve been using for a year. I’ll be sure to let the food retailers how horrible Ritual’s business practices are. Won’t use this application again. Not sure what’s worse Apple not putting reviews in chronological order and the most recent not showing on first screen in App Store or Rituals data mining. Both seem pretty bad and very disappointed the Apple would conduct themselves this way. Tech companies definitely need a wake up call. Response to developer. So are you saying that Ritual was gathering my location without asking permission of the user. I had my location for this app shut off and unless Apple was allowing you to bypass which then there are bigger issues at hand. What your implying is that since the update to your app you have changed the way the location services are shown to consumers. Either turn on your location or don’t use the app. In the past you just accessed the location of users ? And Please stop with the patronizing responses as if people can’t figure out how long it takes to get to a restaurant.
    more
  • Jan 29, 2021

    By Ben
    There is literally no way to log in to the app if you already have an account. I just switched phones and the screen says sign up for a new account. No log in option.. uh dev team : someone should fix this ASAP
  • Advertised promo does not work. No help from support team. Aug 16, 2019

    By Lucy_N
    Ritual is currently advertising $1 Food Festival. The rules seem straightforward. You refer a friend, the friend makes a purchase, you get five $1 lunches. Simple? Not really. In reality, you do NOT get $1 lunches. I am in one of the cities that participate in the $1 Food Festival. Accordingly to the Ritual app, there are 10+ participating restaurants near me. My friend made a purchase and I still do not see any $1 options. Sent multiple emails to the support team. Instead of resolving the issue, they keep copying “no offers available in your nearby proximity” response. This is not a true statement based on their own app. They also refuse to give a name of ANY participating restaurant within the entire city. So either the support team is totally incompetent or the promo campaign is falsely advertised. Either way, Ritual gets referrals, you get nothing. Update based on the developer response. I am smart enough to search for DOLLARFEST. The app shows many restaurants nearby. No $1 offers in any of them when I click on a restaurant. My friend did not get $1 offers either.
    more
  • Horrible Customer Service Aug 15, 2019

    By Izzard93
    I used to love this app, referred 7 employees to it and used it to retrieve food for my boss due to the convenience. I tried to make a personal account on my personal phone for myself and got booted out of participating in the $1 food fest for apparently violating their standards. I wrote to them that this is a mistake cause the other account is for my boss, they took days to get back to me and didn’t resolve the issue, just kept saying I violated the terms of the app. Since I wanted to participate in the $1 food fest, I then referred another employee and he placed an order, which according to Ritual’s website, allows you to participate. But no, they banned me from that too even though their website literally states this is your ticket in. They keep holding onto this stupid conspiracy that I’m making multiple accounts which is stupid cause what purpose would that even serve? I’ve emailed and DM-Ed them countless times and just crickets after accusing me of stupid behavior. Horrible app that doesn’t care about a company that has spent thousands of dollars.
    more
  • Terrible Customer Support May 7, 2019

    By Ritualsucksabsoluteass
    I downloaded the Ritual app because there was a promotion going on in my city that I wanted to access. After forgetting my password, I clicked the “forgot my password” link, expecting a link to be sent to me immediately afterward. However, I got a text message saying that a password reset email had been sent to my email account on file. After going to my email and waiting for over an hour, it never appeared. I then reached out to customer support and have been emailing back and forth with them for 4 hours (mostly a one way conversation; I guess they must have so many complaints coming in that they don’t have time for me). Now, 4 hours and 25 emails later, the issue is nowhere near being resolved and the support team has completely stopped responding to me. I’m hoping that this will catch their attention and make them realize that small issues can snowball into larger problems for their company. If you want to have satisfied customers, then maybe you should take the time to actually address their concerns.
    more

No reviews available

  • The Food Ordering App That Shares The Wealth Mar 11, 2019

    By bgrojr
    Unlike all the other food ordering apps out there, this one actually respects your time and appreciates your business. Ritual has a very responsive and informative progress reporting system that keeps you updated on the status of your order. It will tell you exactly when to leave to pick up your order, so that you don’t end up waiting around for your food. And even more impressive, Ritual has a really awesome point rewards system which rewards you every time you place an order, pick up an order for a co-worker, write a restaurant review, or invite a co-worker to join the app. All of these reward points add up to actual dollars which you can use to make purchases. I’ve gotten many literal free lunches from this app, because Ritual actually makes it worth your time to use it. Which is just the way things should be 👍
    more
  • Feb 19, 2021

    By Leandro Puno
    Great app for ordering food/beverages downtown. Being able to skip lines and pick up food once it's ready is awesome. Good amount of restaurants to choose from as well. 10/10 would recommend.
  • Feb 3, 2021

    By Caroline Broeren
    Love using Ritual for efficient coffee and lunch pick-ups. I have never had a problem with an order, and I love earning money off future orders, especially because the rewards can be applied at any restaurant using Ritual!
  • Used for about a Year or so. May 31, 2018

    By gentledove113
    I have been using Ritual for quite a while. Maybe over a year. I LOVE it. For several reasons. In the beginning, I really loved the lower priced promo meals. But as time went on, the less often they appeared. As a college student, eating some great and healthy meals at a nice price were a life saver. When I stopped getting less of those promo meals, I thought I’d hate it afterwards. But it comes in real handy when I forget my wallet. Which is something I often do. Using Apple Pay through this app is a blessing because most restaurants aren’t equipped for it. I’m just gonna throw out an idea with maybe partnering with local college meal programs or if we sign up with our school emails to get like 10% off or something. That’s be nice. Just saying. Overall, I 100% recommend. Just can’t wait for more restaurants to appear (:
    more
  • Feb 21, 2021

    By Susan Tighe
    The app is easy to use, offers lots of restaurant choices but in my opinion, the timer is the best feature!
  • Feb 9, 2021

    By Anthony Scheer
    Pretty simple. Does what it says. And you can receive promotional discount codes. But I personally found it quite annoying how tedious a process it was to find an eatery that was both open and accepting orders from Ritual. This might be due to covid, so I don't blame ritual too much, but the fact is that it did greatly compromise the quality of my experience. That said, still certainly worth trying the app.
    more
  • Dec 17, 2020

    By Dillon Weatherhead
    I'm very happy with Ritual. The rewards system is great and it doesn't have a large mark up like other apps Huge credit to their support team as well. When somewhere messes an order up, I get a kind, well written and satisfactory resolution that same day. My biggest problem is that you can't search using dietary needs and they're not flagged on places' menus like other apps. As someone with restrictions on what they eat, it's a pain having to note it in every order.
    more
  • Signing up had hiccups but sticking w/ it has been good Feb 8, 2018

    By Musix220
    When I signed up via a link texted from my regular coffee, the link wasn’t a link and didn’t work. I eventually (I assume through resending because the system saw I hadn’t signed up) I got a proper link and signed up. Didn’t receive the $10 credit I was supposed to get but when I got the follow up welcome email I responded and Robert was great about getting me the proper credit and being open to my feedback. As a result I kept using the app and its worth it just for the mobile order option I otherwise wouldn’t have for the place I usually stop. I’m curious to see how point redemption goes. That combined with the starting issues led to my 4 star review.
    more
  • Great app but time limit to leave review is ridiculous Apr 30, 2019

    By Innocent Sin
    Love the app and have discovered a lot of new places to eat, however, it doesn't make sense that there's a time limit to leave reviews for restaurants. Have had a few bad experiences in pickup and wanted to leave comments, but I can't find the option to leave a review after approximately an hr or so has passed. Makes no sense. What if my order was delayed, or have a meeting and can't leave a review until later? Please fix this. Also do not see an option anywhere to submit feedback within the app. It's like ritual doesn't want to listen to user feedback and improve the app. Huge oversights on super obvious and simple improvements that could be made.
    more
  • Not as good as before Oct 13, 2019

    By Eve Wu 5
    I joined in March. I enjoyed at the beginning so I invited 10+ friends to join too. At that time, invited friends getting points were so easy. Recently, it was getting harder and harder. Always stating I got duplicated account. So, I didn’t get the $1 meal promotion; my friends neither. Sooo many emails back and forward, I only got the invitation points. Also, in the past, if I found out the “menu price error”, I would get points as quick as an hr later. Right now, up to a wk, no reply. I sent followup emails, sometimes I got no answer; sometimes I got “funny” excuses: 1) the restaurant is not in Ritual’s app! (But, it is, the restaurant IS in your app); 2) that price different is under our investigation (but, few days later, no one corrected it). ...... They just don’t want to give you the promotion points as they promised. The app is just not as good as before.
    more
  • Used to be better Feb 20, 2020

    By Derekrarrarrar
    There have been a lot of changes lately. It used to be fairly easy to get discounts on food and earn points. Now the points you earn are hardly worth it. The way the math works is 5,000 points = $5 off, but for each dollar you spend you only get 10 points, so you need to spend $500 to get $5 off meaning it’s a 1% reward which is just not worth it. There also used to be an ability to use points for discounts, which you can no longer do. I used to be a daily user of this app, but now I will just go directly to each restaurants website to order and take advantage of their loyalty program. Also the website is just terrible. I know this rating is for the app, but I use the website also because I don’t get good service in my office building.
    more
  • Invasion of privacy what a joke Dec 4, 2018

    By Rainman
    Now Ritual wants to force me to access my location in order to use the application I’ve been using for a year. I’ll be sure to let the food retailers how horrible Ritual’s business practices are. Won’t use this application again. Not sure what’s worse Apple not putting reviews in chronological order and the most recent not showing on first screen in App Store or Rituals data mining. Both seem pretty bad and very disappointed the Apple would conduct themselves this way. Tech companies definitely need a wake up call. Response to developer. So are you saying that Ritual was gathering my location without asking permission of the user. I had my location for this app shut off and unless Apple was allowing you to bypass which then there are bigger issues at hand. What your implying is that since the update to your app you have changed the way the location services are shown to consumers. Either turn on your location or don’t use the app. In the past you just accessed the location of users ? And Please stop with the patronizing responses as if people can’t figure out how long it takes to get to a restaurant.
    more
  • Jan 29, 2021

    By Ben
    There is literally no way to log in to the app if you already have an account. I just switched phones and the screen says sign up for a new account. No log in option.. uh dev team : someone should fix this ASAP
  • Advertised promo does not work. No help from support team. Aug 16, 2019

    By Lucy_N
    Ritual is currently advertising $1 Food Festival. The rules seem straightforward. You refer a friend, the friend makes a purchase, you get five $1 lunches. Simple? Not really. In reality, you do NOT get $1 lunches. I am in one of the cities that participate in the $1 Food Festival. Accordingly to the Ritual app, there are 10+ participating restaurants near me. My friend made a purchase and I still do not see any $1 options. Sent multiple emails to the support team. Instead of resolving the issue, they keep copying “no offers available in your nearby proximity” response. This is not a true statement based on their own app. They also refuse to give a name of ANY participating restaurant within the entire city. So either the support team is totally incompetent or the promo campaign is falsely advertised. Either way, Ritual gets referrals, you get nothing. Update based on the developer response. I am smart enough to search for DOLLARFEST. The app shows many restaurants nearby. No $1 offers in any of them when I click on a restaurant. My friend did not get $1 offers either.
    more
  • Horrible Customer Service Aug 15, 2019

    By Izzard93
    I used to love this app, referred 7 employees to it and used it to retrieve food for my boss due to the convenience. I tried to make a personal account on my personal phone for myself and got booted out of participating in the $1 food fest for apparently violating their standards. I wrote to them that this is a mistake cause the other account is for my boss, they took days to get back to me and didn’t resolve the issue, just kept saying I violated the terms of the app. Since I wanted to participate in the $1 food fest, I then referred another employee and he placed an order, which according to Ritual’s website, allows you to participate. But no, they banned me from that too even though their website literally states this is your ticket in. They keep holding onto this stupid conspiracy that I’m making multiple accounts which is stupid cause what purpose would that even serve? I’ve emailed and DM-Ed them countless times and just crickets after accusing me of stupid behavior. Horrible app that doesn’t care about a company that has spent thousands of dollars.
    more
  • Terrible Customer Support May 7, 2019

    By Ritualsucksabsoluteass
    I downloaded the Ritual app because there was a promotion going on in my city that I wanted to access. After forgetting my password, I clicked the “forgot my password” link, expecting a link to be sent to me immediately afterward. However, I got a text message saying that a password reset email had been sent to my email account on file. After going to my email and waiting for over an hour, it never appeared. I then reached out to customer support and have been emailing back and forth with them for 4 hours (mostly a one way conversation; I guess they must have so many complaints coming in that they don’t have time for me). Now, 4 hours and 25 emails later, the issue is nowhere near being resolved and the support team has completely stopped responding to me. I’m hoping that this will catch their attention and make them realize that small issues can snowball into larger problems for their company. If you want to have satisfied customers, then maybe you should take the time to actually address their concerns.
    more

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