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Control-R ™
Rinnai America Corporation
With Rinnai Mobile, users can remotely monitor their system anytime, anywhere.
10K+
Downloads
With Rinnai Mobile, users can remotely monitor their system anytime, anywhere.
see more about Control-R ™
About Control-R ™
Google Play
With Rinnai Mobile, managing your hot water just got even easier. Consumers can view and change temperature, receive system alerts, and select a dealer for monitoring.
Rinnai Dealers have the ability to register units, monitor for system alerts, access real-time troubleshooting guides and receive maintenance data.
Rinnai Dealers have the ability to register units, monitor for system alerts, access real-time troubleshooting guides and receive maintenance data.
App Store
The Rinnai Control-R™ Takes Control and Flexibility to a Whole New Level
The Rinnai Control-R™ and App allow new and existing Rinnai Residential and Commercial Tankless Water Heaters to be remotely monitored and controlled via smart devices, providing a never-before-available option for Rinnai Tankless water heating management, control and maintenance.
Control and Monitoring –
Homeowners and business owners alike can utilize smart phones or tablets to conveniently power on/off Rinnai water heating systems, adjust water temperature, activate the recirculation system and monitor the system performance.
The Rinnai Control-R™ and App allow new and existing Rinnai Residential and Commercial Tankless Water Heaters to be remotely monitored and controlled via smart devices, providing a never-before-available option for Rinnai Tankless water heating management, control and maintenance.
Control and Monitoring –
Homeowners and business owners alike can utilize smart phones or tablets to conveniently power on/off Rinnai water heating systems, adjust water temperature, activate the recirculation system and monitor the system performance.
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Hot water with just a tap of our phone
Jul 14, 2020 We love the functionality we get with this app of being able to start the hot water recirculating with just a tap of our phone when we are ready to shower or wash dishes. Our schedule varies a good deal, so rather than having our hot water on continuous recirculation all day long, we are quite happy to have it on demand. The app comes with preset periods of time for how long we can have it re-circulate. Those options are 5 minutes, and then it jumps to 30 minutes. We would prefer an option of 15 minutes of recirculating and would probably use that most often if it was offered. We have saved a great deal of water and time since we no longer have to sit at the sink or shower and wait while water just pours down the drain for 3 minutes before the hot water finally arrives. One negative with the app is it seems to go off-line fairly easily, and for some odd reason when we reconnect we have to re-enter our login and password. We don’t find this app for our Apple Watch, and we would love for Rinnai to add a watch app as well. This app also gives the functionality of allowing us to set a schedule for when we want the water to re-circulate, and it is easy to use. This is a very good app that has saved us water and time.more -
Jul 17, 2020 UPDATE July '20: Finally called support. Tried all kinds of tricks, but WIFI module wouldn't connect. They sent a new one with updated firmware. I installed and connected immediately. App is not great, but at least I have temp / schedule control back. Support person was great. Original: Used to connect to my home wifi and be minimally useful, but after recent updates (including May 7 '20), can't even connect to the controller wifi - just times out.more -
Sep 24, 2020 Huge improvements have been made and the app works great now. Thankful for a company that listens and improves where it's needed. Great job Rinnai. 1 - create your account 2 - verify your email 3 - register your product 4 - make sure your wifi is a 2.4ghz networkmore -
Jul 2, 2020 I noticed that the LED on the controller is blinking in red which means no IP address. I performed factory reset (Google for "rinnai tankless heater wifi controller factory reset"), and reset wifi password via app. Everything went back to normal after that.more -
An simple that could have been reliable
Apr 21, 2020 I bought this tankless unit because it is reliable and because ith has an app that controls recirculating water. The tankless unit works well but the app is full of bugs specially when couple times a week I need to login which is very annoying to start the recirculating water in the bathroom.more
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Aug 10, 2020 I have tried using this multiple times with my tankless water heater and it has never worked. It always errors out or just won't connect. 8/10/2020 update: my module was replaced under warranty as I was told it was bad. I was hoping this might help, however, it did not. I stand by my initial review. While the water heater itself works; the controllers do not. The app still errors out while trying to register the device. Don't waste your time with this app.more -
Almost dangerous
Jul 15, 2020 This is the worst app I have ever used. The integration between the middling hardware and awful software will force people to dig into the guts of their water heater to try and repair connectivity. I have built wireless networks using multiple dd-wrt routers with less trouble than this software has caused me. 4 hours and multiple deletions and re-installs of the app with no luck connecting. The Rinnai tank is a work of art. The company needs to understand the software engineering is as much of a priority as the mechanical engineering. When the “marketing person” tells you what a great tool this can app can be, smack them and tell them to chime in when the app has 5 stars.more -
Sep 18, 2020 Similar to others setup was difficult as the QR code scan kept sayng invalid model number. The app is also pretty terrible. The usage just shows a blank screen and the recirculate doesn't work or doesn't exist. I hit the button and it ask for time, then nothing.more -
It works atleast
Feb 10, 2020 For the cost of this unit I would expect a little better functionality but they clearly do not have software developers. It does work though but scheduling can only be 30 minutes and you cannot set at the quarter hour or other. It needs some improvement, but we atleast have an app...more -
Aug 10, 2020 Recently I had an error code on the unit but the App does not show what the error code is.It simply displays a warning symbol with no further information. Clicking the symbol displays a prompt asking if the unit is a Sensei or not, then just displays a blank page. App is missing Arizona time zone. Arizona doesn't do daylight savings and is always considered MST. When MDT is in effect, the schedule is off by one hour.more
No reviews available
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Sep 24, 2020 Huge improvements have been made and the app works great now. Thankful for a company that listens and improves where it's needed. Great job Rinnai. 1 - create your account 2 - verify your email 3 - register your product 4 - make sure your wifi is a 2.4ghz networkmore -
May 7, 2020 Paired fine works fine... just dont understand why I cant unselect priority, dont know if the recirculation makes it more efficient etc... But I had no issues using this app, although I know my wpa2 key is like 35 characters and most of wink and cree bulbs of my house hate 58 character keys... maybe that's what most people had issues with.more -
Solid App
Mar 15, 2020 I’ve been using the app for 4 for months and I have no issues with it. The app works better than the push- buttons.more
-
Hot water with just a tap of our phone
Jul 14, 2020 We love the functionality we get with this app of being able to start the hot water recirculating with just a tap of our phone when we are ready to shower or wash dishes. Our schedule varies a good deal, so rather than having our hot water on continuous recirculation all day long, we are quite happy to have it on demand. The app comes with preset periods of time for how long we can have it re-circulate. Those options are 5 minutes, and then it jumps to 30 minutes. We would prefer an option of 15 minutes of recirculating and would probably use that most often if it was offered. We have saved a great deal of water and time since we no longer have to sit at the sink or shower and wait while water just pours down the drain for 3 minutes before the hot water finally arrives. One negative with the app is it seems to go off-line fairly easily, and for some odd reason when we reconnect we have to re-enter our login and password. We don’t find this app for our Apple Watch, and we would love for Rinnai to add a watch app as well. This app also gives the functionality of allowing us to set a schedule for when we want the water to re-circulate, and it is easy to use. This is a very good app that has saved us water and time.more -
Jul 2, 2020 I noticed that the LED on the controller is blinking in red which means no IP address. I performed factory reset (Google for "rinnai tankless heater wifi controller factory reset"), and reset wifi password via app. Everything went back to normal after that.more -
Jul 2, 2020 Call rinnai and get them to upgrade your firmware. At the time of review, that's 124 for me. Once the firmware is updated, and the app has been set to priority, this actually works quite well.more -
May 8, 2020 This latest update on the app has fixed a number of the issues with the last version; so a definite improvement. Now time will tell if it forgets my password or not.more -
Add heater status
Dec 4, 2019 Every version seems to be improving. At this point the app is working for us. I wish the app included some sort of heater status (like “good”, or fault issue). My RUR98i does not have a lcd screen so would be nice to have on appmore
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Jul 17, 2020 UPDATE July '20: Finally called support. Tried all kinds of tricks, but WIFI module wouldn't connect. They sent a new one with updated firmware. I installed and connected immediately. App is not great, but at least I have temp / schedule control back. Support person was great. Original: Used to connect to my home wifi and be minimally useful, but after recent updates (including May 7 '20), can't even connect to the controller wifi - just times out.more -
An simple that could have been reliable
Apr 21, 2020 I bought this tankless unit because it is reliable and because ith has an app that controls recirculating water. The tankless unit works well but the app is full of bugs specially when couple times a week I need to login which is very annoying to start the recirculating water in the bathroom.more -
No Support for US Daylight Saving Time
Mar 12, 2020 I haven’t had any problems like the other reviewers have, love the app so far. My only complaint is that there is no support for automatic adjustment for Daylight Saving Time for the US time zones. I have to manually adjust time zone to keep my schedules functional.more
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It works atleast
Feb 10, 2020 For the cost of this unit I would expect a little better functionality but they clearly do not have software developers. It does work though but scheduling can only be 30 minutes and you cannot set at the quarter hour or other. It needs some improvement, but we atleast have an app...more -
Aug 10, 2020 Recently I had an error code on the unit but the App does not show what the error code is.It simply displays a warning symbol with no further information. Clicking the symbol displays a prompt asking if the unit is a Sensei or not, then just displays a blank page. App is missing Arizona time zone. Arizona doesn't do daylight savings and is always considered MST. When MDT is in effect, the schedule is off by one hour.more -
App needs bug fixing
Dec 7, 2019 This app is not allowing me to pair with my IPhone 8. It is the weekend and there is NO WiFi support from Rinnai to pair and connect to my WiFi to recirculate the water tank. Please fix connection so customers can use this app to schedule circulation of water!more
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Aug 10, 2020 I have tried using this multiple times with my tankless water heater and it has never worked. It always errors out or just won't connect. 8/10/2020 update: my module was replaced under warranty as I was told it was bad. I was hoping this might help, however, it did not. I stand by my initial review. While the water heater itself works; the controllers do not. The app still errors out while trying to register the device. Don't waste your time with this app.more -
Almost dangerous
Jul 15, 2020 This is the worst app I have ever used. The integration between the middling hardware and awful software will force people to dig into the guts of their water heater to try and repair connectivity. I have built wireless networks using multiple dd-wrt routers with less trouble than this software has caused me. 4 hours and multiple deletions and re-installs of the app with no luck connecting. The Rinnai tank is a work of art. The company needs to understand the software engineering is as much of a priority as the mechanical engineering. When the “marketing person” tells you what a great tool this can app can be, smack them and tell them to chime in when the app has 5 stars.more -
Sep 18, 2020 Similar to others setup was difficult as the QR code scan kept sayng invalid model number. The app is also pretty terrible. The usage just shows a blank screen and the recirculate doesn't work or doesn't exist. I hit the button and it ask for time, then nothing.more -
1 out of 5 features work
Sep 21, 2020 I can only recirculate on demand with this app. Lowering temperature, vacation mode, turning off an active recirc do not work. I repeat they do not work. Also, noticed the schedule feature does not account for daylight savings time so my 7am is the app’s 8am. Yes, its near the router and I have a solid green led light on the wifi module. I’ve poured over every piece of documentation and my set up matches spec perfectly. As of me writing this, they haven't updated the app in 5 months. Clearly they do not care.more -
Worst App and Customer Service of all time
Sep 1, 2020 All of the other reviews pretty much nail it. You cannot connect the Control device to WiFi. Remarkably primitive device and App for a company producing very good tankless water heaters. I have been waiting 26 hours for a response and assistance from customer service I have given up and have purchased the hard wired controller. It is not user friendly but seems to work well once you figure out how to program itmore
What’s Groovy
The app works correctly if you set up the account first and then go through the steps to register the device. Adding the Serial Number took a couple attempts and the QR code feature didn't work. Once it's linked then the unit responds pretty quickly to commands (recirc, off, etc..) The Priority button doesn't seem to do anything but it might be because the unit is in use? Like the fact that I can see the usage stats and set vacation mode to disable schedules. Scheduling is hidden in the hamburger menu which is odd but once I found that it was easy to set up. Overall could use some polish but works nicely.
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What’s Subpar
App only does three things: 1) Push button circulation, which I think is pointless (I’m not going to access an app before washing my hands in the sink); 2) Set water temp, which you might do 2-3 times a year; 3) set a schedule for circulation, which I have set everyday nonstop 6:00am - 10:00pm (I don’t like waiting for hot water).
What the app really needs is HomeKit integration that starts circulation based on geolocation of homeowners’ phones. It wouldn’t be that hard to develop and would be the most energy efficient and convenient for users.
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less
Filter Reviews
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Hot water with just a tap of our phone
We love the functionality we get with this app of being able to start the hot water recirculating with just a tap of our phone when we are ready to shower or wash dishes. Our schedule varies a good deal, so rather than having our hot water on continuous recirculation all day long, we are quite happy to have it on demand. The app comes with preset periods of time for how long we can have it re-circulate. Those options are 5 minutes, and then it jumps to 30 minutes. We would prefer an option of 15 minutes of recirculating and would probably use that most often if it was offered. We have saved a great deal of water and time since we no longer have to sit at the sink or shower and wait while water just pours down the drain for 3 minutes before the hot water finally arrives. One negative with the app is it seems to go off-line fairly easily, and for some odd reason when we reconnect we have to re-enter our login and password. We don’t find this app for our Apple Watch, and we would love for Rinnai to add a watch app as well. This app also gives the functionality of allowing us to set a schedule for when we want the water to re-circulate, and it is easy to use. This is a very good app that has saved us water and time. -
UPDATE July '20: Finally called support. Tried all kinds of tricks, but WIFI module wouldn't connect. They sent a new one with updated firmware. I installed and connected immediately. App is not great, but at least I have temp / schedule control back. Support person was great. Original: Used to connect to my home wifi and be minimally useful, but after recent updates (including May 7 '20), can't even connect to the controller wifi - just times out.
-
Huge improvements have been made and the app works great now. Thankful for a company that listens and improves where it's needed. Great job Rinnai. 1 - create your account 2 - verify your email 3 - register your product 4 - make sure your wifi is a 2.4ghz network
-
I noticed that the LED on the controller is blinking in red which means no IP address. I performed factory reset (Google for "rinnai tankless heater wifi controller factory reset"), and reset wifi password via app. Everything went back to normal after that.
-
An simple that could have been reliable
I bought this tankless unit because it is reliable and because ith has an app that controls recirculating water. The tankless unit works well but the app is full of bugs specially when couple times a week I need to login which is very annoying to start the recirculating water in the bathroom. -
Paired fine works fine... just dont understand why I cant unselect priority, dont know if the recirculation makes it more efficient etc... But I had no issues using this app, although I know my wpa2 key is like 35 characters and most of wink and cree bulbs of my house hate 58 character keys... maybe that's what most people had issues with.
-
Call rinnai and get them to upgrade your firmware. At the time of review, that's 124 for me. Once the firmware is updated, and the app has been set to priority, this actually works quite well.
-
This latest update on the app has fixed a number of the issues with the last version; so a definite improvement. Now time will tell if it forgets my password or not.
-
Solid App
I’ve been using the app for 4 for months and I have no issues with it. The app works better than the push- buttons. -
No Support for US Daylight Saving Time
I haven’t had any problems like the other reviewers have, love the app so far. My only complaint is that there is no support for automatic adjustment for Daylight Saving Time for the US time zones. I have to manually adjust time zone to keep my schedules functional.
-
An simple that could have been reliable
I bought this tankless unit because it is reliable and because ith has an app that controls recirculating water. The tankless unit works well but the app is full of bugs specially when couple times a week I need to login which is very annoying to start the recirculating water in the bathroom.
-
Huge improvements have been made and the app works great now. Thankful for a company that listens and improves where it's needed. Great job Rinnai. 1 - create your account 2 - verify your email 3 - register your product 4 - make sure your wifi is a 2.4ghz network
-
Paired fine works fine... just dont understand why I cant unselect priority, dont know if the recirculation makes it more efficient etc... But I had no issues using this app, although I know my wpa2 key is like 35 characters and most of wink and cree bulbs of my house hate 58 character keys... maybe that's what most people had issues with.
-
Solid App
I’ve been using the app for 4 for months and I have no issues with it. The app works better than the push- buttons.
-
Hot water with just a tap of our phone
We love the functionality we get with this app of being able to start the hot water recirculating with just a tap of our phone when we are ready to shower or wash dishes. Our schedule varies a good deal, so rather than having our hot water on continuous recirculation all day long, we are quite happy to have it on demand. The app comes with preset periods of time for how long we can have it re-circulate. Those options are 5 minutes, and then it jumps to 30 minutes. We would prefer an option of 15 minutes of recirculating and would probably use that most often if it was offered. We have saved a great deal of water and time since we no longer have to sit at the sink or shower and wait while water just pours down the drain for 3 minutes before the hot water finally arrives. One negative with the app is it seems to go off-line fairly easily, and for some odd reason when we reconnect we have to re-enter our login and password. We don’t find this app for our Apple Watch, and we would love for Rinnai to add a watch app as well. This app also gives the functionality of allowing us to set a schedule for when we want the water to re-circulate, and it is easy to use. This is a very good app that has saved us water and time. -
I noticed that the LED on the controller is blinking in red which means no IP address. I performed factory reset (Google for "rinnai tankless heater wifi controller factory reset"), and reset wifi password via app. Everything went back to normal after that.
-
Call rinnai and get them to upgrade your firmware. At the time of review, that's 124 for me. Once the firmware is updated, and the app has been set to priority, this actually works quite well.
-
This latest update on the app has fixed a number of the issues with the last version; so a definite improvement. Now time will tell if it forgets my password or not.
-
Add heater status
Every version seems to be improving. At this point the app is working for us. I wish the app included some sort of heater status (like “good”, or fault issue). My RUR98i does not have a lcd screen so would be nice to have on app -
Works great. Recirculation pump runs on schedule without issues. Could be more user friendly though with a better looking UI.
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UPDATE July '20: Finally called support. Tried all kinds of tricks, but WIFI module wouldn't connect. They sent a new one with updated firmware. I installed and connected immediately. App is not great, but at least I have temp / schedule control back. Support person was great. Original: Used to connect to my home wifi and be minimally useful, but after recent updates (including May 7 '20), can't even connect to the controller wifi - just times out.
-
An simple that could have been reliable
I bought this tankless unit because it is reliable and because ith has an app that controls recirculating water. The tankless unit works well but the app is full of bugs specially when couple times a week I need to login which is very annoying to start the recirculating water in the bathroom. -
No Support for US Daylight Saving Time
I haven’t had any problems like the other reviewers have, love the app so far. My only complaint is that there is no support for automatic adjustment for Daylight Saving Time for the US time zones. I have to manually adjust time zone to keep my schedules functional.
Filter Reviews
-
I have tried using this multiple times with my tankless water heater and it has never worked. It always errors out or just won't connect. 8/10/2020 update: my module was replaced under warranty as I was told it was bad. I was hoping this might help, however, it did not. I stand by my initial review. While the water heater itself works; the controllers do not. The app still errors out while trying to register the device. Don't waste your time with this app.
-
Almost dangerous
This is the worst app I have ever used. The integration between the middling hardware and awful software will force people to dig into the guts of their water heater to try and repair connectivity. I have built wireless networks using multiple dd-wrt routers with less trouble than this software has caused me. 4 hours and multiple deletions and re-installs of the app with no luck connecting. The Rinnai tank is a work of art. The company needs to understand the software engineering is as much of a priority as the mechanical engineering. When the “marketing person” tells you what a great tool this can app can be, smack them and tell them to chime in when the app has 5 stars. -
Similar to others setup was difficult as the QR code scan kept sayng invalid model number. The app is also pretty terrible. The usage just shows a blank screen and the recirculate doesn't work or doesn't exist. I hit the button and it ask for time, then nothing.
-
It works atleast
For the cost of this unit I would expect a little better functionality but they clearly do not have software developers. It does work though but scheduling can only be 30 minutes and you cannot set at the quarter hour or other. It needs some improvement, but we atleast have an app... -
Recently I had an error code on the unit but the App does not show what the error code is.It simply displays a warning symbol with no further information. Clicking the symbol displays a prompt asking if the unit is a Sensei or not, then just displays a blank page. App is missing Arizona time zone. Arizona doesn't do daylight savings and is always considered MST. When MDT is in effect, the schedule is off by one hour.
-
1 out of 5 features work
I can only recirculate on demand with this app. Lowering temperature, vacation mode, turning off an active recirc do not work. I repeat they do not work. Also, noticed the schedule feature does not account for daylight savings time so my 7am is the app’s 8am. Yes, its near the router and I have a solid green led light on the wifi module. I’ve poured over every piece of documentation and my set up matches spec perfectly. As of me writing this, they haven't updated the app in 5 months. Clearly they do not care. -
Worst App and Customer Service of all time
All of the other reviews pretty much nail it. You cannot connect the Control device to WiFi. Remarkably primitive device and App for a company producing very good tankless water heaters. I have been waiting 26 hours for a response and assistance from customer service I have given up and have purchased the hard wired controller. It is not user friendly but seems to work well once you figure out how to program it -
Want more control
Despite the long amount of time to get this system working, the only thing I can do with this app is remotely set the temperature and schedule recirculation mode to on. I want to have more control over recirculation events. Like how often it should recirculate despite the temperature of the gel valve. The gel valve does not take into account whether or not you have copper pipes in slab or insulated PVC. Bottom line is, Thermocirc360 is not worth the cost if you don't have an insulated hot water line. -
Terrible. App can't be used by more than one person unless its closed completely on all other devices. Button and motion sensors are basic zigbee devices and are ridiculously expensive. Very difficult to integrate into Home Assistant, SmartThings and other automation systems.
-
App is junk
Spent about three hours trying to get it connected including on the phone with their tech support line. Great product but app is junk. Tried two 2.4g networks and three devices - two iphones and samsung tabletb to try and get it working. Also, disabled vpn. I got all my other home devices connected, even a Rain Bird, but not this. I am in the same boat as the rest. Bad app. Don’t even try to install until you see better ratings posted.
No reviews available
-
It works atleast
For the cost of this unit I would expect a little better functionality but they clearly do not have software developers. It does work though but scheduling can only be 30 minutes and you cannot set at the quarter hour or other. It needs some improvement, but we atleast have an app... -
Recently I had an error code on the unit but the App does not show what the error code is.It simply displays a warning symbol with no further information. Clicking the symbol displays a prompt asking if the unit is a Sensei or not, then just displays a blank page. App is missing Arizona time zone. Arizona doesn't do daylight savings and is always considered MST. When MDT is in effect, the schedule is off by one hour.
-
App needs bug fixing
This app is not allowing me to pair with my IPhone 8. It is the weekend and there is NO WiFi support from Rinnai to pair and connect to my WiFi to recirculate the water tank. Please fix connection so customers can use this app to schedule circulation of water!
-
I have tried using this multiple times with my tankless water heater and it has never worked. It always errors out or just won't connect. 8/10/2020 update: my module was replaced under warranty as I was told it was bad. I was hoping this might help, however, it did not. I stand by my initial review. While the water heater itself works; the controllers do not. The app still errors out while trying to register the device. Don't waste your time with this app.
-
Almost dangerous
This is the worst app I have ever used. The integration between the middling hardware and awful software will force people to dig into the guts of their water heater to try and repair connectivity. I have built wireless networks using multiple dd-wrt routers with less trouble than this software has caused me. 4 hours and multiple deletions and re-installs of the app with no luck connecting. The Rinnai tank is a work of art. The company needs to understand the software engineering is as much of a priority as the mechanical engineering. When the “marketing person” tells you what a great tool this can app can be, smack them and tell them to chime in when the app has 5 stars. -
Similar to others setup was difficult as the QR code scan kept sayng invalid model number. The app is also pretty terrible. The usage just shows a blank screen and the recirculate doesn't work or doesn't exist. I hit the button and it ask for time, then nothing.
-
1 out of 5 features work
I can only recirculate on demand with this app. Lowering temperature, vacation mode, turning off an active recirc do not work. I repeat they do not work. Also, noticed the schedule feature does not account for daylight savings time so my 7am is the app’s 8am. Yes, its near the router and I have a solid green led light on the wifi module. I’ve poured over every piece of documentation and my set up matches spec perfectly. As of me writing this, they haven't updated the app in 5 months. Clearly they do not care. -
Worst App and Customer Service of all time
All of the other reviews pretty much nail it. You cannot connect the Control device to WiFi. Remarkably primitive device and App for a company producing very good tankless water heaters. I have been waiting 26 hours for a response and assistance from customer service I have given up and have purchased the hard wired controller. It is not user friendly but seems to work well once you figure out how to program it -
Want more control
Despite the long amount of time to get this system working, the only thing I can do with this app is remotely set the temperature and schedule recirculation mode to on. I want to have more control over recirculation events. Like how often it should recirculate despite the temperature of the gel valve. The gel valve does not take into account whether or not you have copper pipes in slab or insulated PVC. Bottom line is, Thermocirc360 is not worth the cost if you don't have an insulated hot water line. -
Terrible. App can't be used by more than one person unless its closed completely on all other devices. Button and motion sensors are basic zigbee devices and are ridiculously expensive. Very difficult to integrate into Home Assistant, SmartThings and other automation systems.
-
App is junk
Spent about three hours trying to get it connected including on the phone with their tech support line. Great product but app is junk. Tried two 2.4g networks and three devices - two iphones and samsung tabletb to try and get it working. Also, disabled vpn. I got all my other home devices connected, even a Rain Bird, but not this. I am in the same boat as the rest. Bad app. Don’t even try to install until you see better ratings posted. -
Before 2 updates ago, it sorta worked to connect to 2 of my RUR199iN water heaters. Whatever they did to the app, made the wifi completely useless. I honestly don't know how you even release this app when so many people are complaining about getting it to connect or work. Take pride in the company and get this damn app fixed. It is such a pity that your QA standards are non existent. It is better to advertise no wifi than to put out something that just takes up space on your phone! What a shame!
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Terrible. Keeps turning my Recirculation pump out randomly. It changes the water temp to 110 when I put the Recirculation pump on a schedule. I'm going to order a regular control module. This wifi thing is garbage.
There are no editor reviews currently available. Please check again soon.
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Release Notes
1.66.9
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