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Ring - Always Home

Ring - Always Home

Ring.com

See and speak with your visitors from anywhere in the world on your smartphone

4.1 Ratings 151K+ Reviews 5M+ Downloads
Featured onBest Doorbell Apps that Enhance Your Safety at Home
See and speak with your visitors from anywhere in the world on your smartphone
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Ratings & Reviews

4.1
150.8K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Love this thing! Jul 14, 2020

    By Pink_Fuzzy_Bunny
    I have to be honest, I’m not a big fan of unexpected guests so the Ring has an extra bonus for me. I can pick and choose without concern when I want to answer the door. I hate interrupting my chores or whatever just to find some pushy salesman at my door. We did have an issue recently when the power went out. After the power was restored it looked like everything was functioning properly but the next day we realized we weren’t getting notifications. I ran through all the health checks and couldn’t find an issue. I was pretty frustrated so as a last resort, I restarted my Bluetooth on my phone (which I noticed was endlessly trying to find new devices)and ran the setup (not hard restart) on my ring. I quickly discovered my ring chime pro and doorbell had lost their connection. I don’t know why or how (I’m not super advanced tech person, just somewhat proficient) but once the ring chime pro and doorbell re-established their connection everything was back to normal. I notice quite a few comments about people’s doorbells going offline so I figured if they have the chime pro, this might be worth a shot. Again, when I ran the tests, everything appeared healthy and normal but I think it’s because they had to connections to WiFi but not to one another, which is how the installer set it up originally. Good luck!
    more
  • Ring Jul 23, 2020

    By ddjsusbcuhsvau
    The app is just amazing no glitches and modern updated features works great read bellow for a review of ring: The ring alarm has great features amazing Alexa and iPhone integration. The professional monitoring is such a reasonable price for anyone. Much better than my other provider and what I love about ring is the endless possibilities for smart home integration and the extremely customizable alarm. I have spent months researching different alarms and cameras no one even comes close to ring, the spotlight cams are one of a kind with so many features and amazing video quality ring gives a whole new meaning to home security. The customer support is superb with the shortest hold times and helpful representatives. Ring’s website and app offers so many help articles and makes setup so easy. I installed the alarm and four stick up cams solar in less than an hour. That brings me to another great thing about the ring cams is the many options for power supply, solar, battery, mount, wired it gives you the ability to mount your camera anywhere and still have power and the additional battery option is great. By far ring has the most modern and extremely easy to use system. As a result of the exceptional customization this system is perfect for anyone regardless of how ‘handy’ or ‘Technological’ You are. With both options for DIY’ers and fairly priced professional installation. Overall the best system by far on the market.
    more
  • Jul 13, 2020

    By Tamra Moreno
    App, cameras, and doorbell works great, but I've noticed some issues with the app the last few weeks. Doorbell rings aren't always sending notifications, it sometimes takes awhile to activate live view, and some of the cameras are slow at recording or noticing movement/person, even with the settings changed. In all, the cameras do good in the weather and the video quality is pretty decent. I like having the extra security and I'm thinking about buying the solar panels to save on battery usage.
    more
  • New idea, use AWS for motion tagging Dec 12, 2018

    By Sircoffee
    Use the power of amazons AWS to tag possible motion that sets off my cameras. Simply place a blue or red box around the item triggering the camera detection. Take a still of the video with the item triggering my motion detector and send that image as a notification on my iPhone. That way I can chose to open the app and view the video or see that it was my wife pulling into the driveway. It takes too long for me to move from the notification to the video, even on high speed WiFi with my iPhone XS Max. By the time I view the live video, the item setting off my motion detector may no longer be in frame. Then, I have to wait for the motion history to load the video to your servers in order to view. I spend a minute refreshing the list, all the while the item setting off my motion detector has moved to a new location. I love the cameras and the system overall, but the time delay from notification to viewing my camera feed is too slow and cumbersome. This eventually causes me to pass on viewing some motions. If it happens to me, then I know it happens to others. One day my lack of motivation is going to cause harm and render your services null, the whole reason I’ve paid for cameras and video storage in the first place.
    more
  • Jul 20, 2020

    By Adam Jackson
    The app is great, and is pretty user friendly. It does take a while to load and does not allow you to view your motion notifications right away. There is also quite a delay from when motion is detected by cameras and you getting a notification. Even with good internet connection. This should be upgraded as you need to know what is going on when you are not around. All in all, I really appreciate the sense of security I have using Ring. Great job Ring Team!
    more
  • Jul 24, 2020

    By Robert Jackson
    Average at best. Takes at least 30 seconds to open up each time it rings to see who's at the door. Crashes ALL THE TIME. I now have to uninstall the app and sign back in again. Oh and when you see the commercial with the lady talking to someone at the door, like a normal phone conversation?? Ridiculous. If I yell, 5 seconds later the person at the door hears something, they just don't know what and forget me me hearing what they say! Every other wifi connected device I have works perfectly!
    more
  • Ring 2 not ready for prime time Aug 17, 2018

    By 581 Ford
    I have a Ring 2 that’s almost worthless. I am receiving alerts but they’re several seconds delayed. My settings are set to be as fast and sensitive as possible. Same problem many other of your other customers complain about. I wish you would at least have the option of turning off the 10 minute timer that shuts down live view. Should be the customers decision to drain the battery in live view. That’s why I bought an extra battery. Also, one of the times I tried calling you I was given the option of making an appointment for you to call me back but you never did. And Kaitlyn@Ring, don’t bother to paste your typical reply telling me to email you because you’re so concerned. I’ve read your response back to other customers so many times that I’ve memorized it. Customers should realize if you have to paste that same cookie cutter reply addressing everyone’s concern then Ring and your customers have a really big problem. I’m connected to my 2.4 GHz network and hitting roughly 8Mbps at -53 dBm power. Being an engineer I realize that the business unit and marketing/sales have more say than the technical staff at most companies. The technical people rarely want to release the product before it’s ready but the business side always makes that happen which is why your commercials on TV are so great but your product has a lot to be desired. And you Kaitlyn, I’m not sure which side of the house you’re on but I hope they’re paying you well.
    more
  • Jul 20, 2020

    By Nick Colvard
    Poorly made application. Does not ever have updated or current information of the status of your security system. I discovered the Chime Pro is completely useless. It's just a wifi repeater that broadcasts on the same channel you are, and you end up competing with yourself as interference. This is definitely not an intelligent app. They need consider ALL variables in order for it to be better. Basic function is never good enough. Pay for the proper research and development! App is garbage!!!!!!!
    more
  • Can’t chime and stops working randomly Jul 19, 2019

    By Km jailjljh
    We’ve had our Ring Pro for over two years and have intermittently had an issue where it would stop working right after someone rang the doorbell and wouldn’t work again until it was unplugged and plugged back in. This issue has been prevalent since a few months after we purchased. Any time I called customer service they would just have me run a reset and say it was working again and that there was nothing else they could do for me. Well finally a customer service person was unexpectedly helpful and had me do all sorts of tests to check how much power it was getting and come to find out it gets enough power, but there’s some sort of ‘fluke’ issue some of the doorbells have that prevent them from being able to operate all the time when the in-house chime is also activated. And wouldn’t it happen to be that we finally figured the cause of this problem out a few months after the warranty period expired. They were gracious enough to offer a discount on purchasing a new one, but if I didn’t want to buy another possibly faulty doorbell I would need to deactivate my internal chime, and just keep checking my app to see when it stops working so I can go home and perform another reset. I just got done with another reset because I realized today that my doorbell hasn’t worked for over a week. I would definitely not recommend this doorbell to anyone, and I will be searching for a replacement as soon as I finish posting this review.
    more
  • Jul 19, 2020

    By Joshua G
    Update: the latest update to modes has killed the battery in my ring. Can no longer use live view and constantly alerted that the battery is low. Never above 3 percent. The camera has been hard wired with no issues for 2 years and now this? There are 40 pages of complaints about this issue online with no resolution. Can't recommend this product anymore.
    more

No reviews available

  • Ring Jul 23, 2020

    By ddjsusbcuhsvau
    The app is just amazing no glitches and modern updated features works great read bellow for a review of ring: The ring alarm has great features amazing Alexa and iPhone integration. The professional monitoring is such a reasonable price for anyone. Much better than my other provider and what I love about ring is the endless possibilities for smart home integration and the extremely customizable alarm. I have spent months researching different alarms and cameras no one even comes close to ring, the spotlight cams are one of a kind with so many features and amazing video quality ring gives a whole new meaning to home security. The customer support is superb with the shortest hold times and helpful representatives. Ring’s website and app offers so many help articles and makes setup so easy. I installed the alarm and four stick up cams solar in less than an hour. That brings me to another great thing about the ring cams is the many options for power supply, solar, battery, mount, wired it gives you the ability to mount your camera anywhere and still have power and the additional battery option is great. By far ring has the most modern and extremely easy to use system. As a result of the exceptional customization this system is perfect for anyone regardless of how ‘handy’ or ‘Technological’ You are. With both options for DIY’ers and fairly priced professional installation. Overall the best system by far on the market.
    more
  • Ring Alarm Jun 5, 2019

    By KB6Y
    First off the Ring alarm is a great system if you’re looking for a basic alarm system with the added bonus of instant camera access. The system is easy to setup and additional sensors are available at a descent price. I especially like the tie in of the Z-wave Co2 and smoke sensors. The only issue I had was locating a place for the module so the cellular function would have connection (not sure what network ring connects to, I have several cell towers within two blocks that apparently don’t cover ring). I only get one to two bars at best. My other issue is the keypad. I mounted the keypad in a place convenient and was able to plug it in permanently through a plug on the opposite side of the wall in a closet. After a week the keypad locked up and I learned from ring that the keypad can’t stay plugged in. In my eyes that's a poor design. I understand what the thinking behind it is, being portable. Ring please upgrade so customers can leave the keypad plugged in so it won’t lock up. Both my issues can be worked around and the system works nice. Overall I would rate the ring five stars for setup and general use, just wish the annoying keypad issue could be upgraded along with better cellular connection.
    more
  • Ring is the answer to every mothers desire to have a doorbell that doesn’t wake a baby Oct 21, 2017

    By Huynh Family iTunes
    I have many ring products that all tie together seamlessly into this app. The video doorbell, new spotlight cam, stick up cam, and the brand new security system. My family, pets and I feel safe away on trips and feel like we have a great prevention from break ins. With the low cost of the video storage for all of our video devices I am always aware of what goes on in or around my house at all times. I feel secure and never have any issues setting up, connecting or using their devices. They all integrate wonderfully and I could not be happier. I have recommended to many friends and family members to get just a ring video doorbell. As a new mom with dogs it was hard when anytime someone rang, packages, whatever, our dogs would wake our baby. Now with Chime, I set a tone that doesn’t illicit barking and am aware when anyone is at the door or rings the doorbell. The motion detection is amazing and really easy to customize to not get everyone hat walks by, or you can if that’s what you want. Absolutely love this company and their products. Every time they come up with something new I’m pleased with how well thought out it is and how well it integrates.
    more
  • Love and Hate Product Apr 7, 2018

    By Heiliner
    I love the concept of the product. The reviews about slow lag times are true. To make the cameras functional I have had to purchase two cameras per each location. For example I have a RingPro doorbell and a second camera facing 90 degrees off the other camera. One of the two cameras gets the intruder. I have the same set up for the driveway; two cameras at different locations. The cameras caught some fellow around 2 in the morning walking up into the driveway and trying the door handles of the locked cars. The RingPro extenders don’t have enough range. I have had to purchase a more powerful extender to get the speed and quality up on one of the cameras. The notification on the iPhone cannot be changed so the sound is like tinker bell. I have asked for a vibrate only notification but so far nothing. Bottom Line: don’t expect to purchase ONE camera and have everything work without problems. This product is still being developed. UPDATE: Ring keeps getting better...they have done away with the “tinkled bell” alert sound as the only alert sound and added voice alerts which are much better. Ring has also added a “snooze” function which will stop alerts up to 2 hours.
    more
  • Love this thing! Jul 14, 2020

    By Pink_Fuzzy_Bunny
    I have to be honest, I’m not a big fan of unexpected guests so the Ring has an extra bonus for me. I can pick and choose without concern when I want to answer the door. I hate interrupting my chores or whatever just to find some pushy salesman at my door. We did have an issue recently when the power went out. After the power was restored it looked like everything was functioning properly but the next day we realized we weren’t getting notifications. I ran through all the health checks and couldn’t find an issue. I was pretty frustrated so as a last resort, I restarted my Bluetooth on my phone (which I noticed was endlessly trying to find new devices)and ran the setup (not hard restart) on my ring. I quickly discovered my ring chime pro and doorbell had lost their connection. I don’t know why or how (I’m not super advanced tech person, just somewhat proficient) but once the ring chime pro and doorbell re-established their connection everything was back to normal. I notice quite a few comments about people’s doorbells going offline so I figured if they have the chime pro, this might be worth a shot. Again, when I ran the tests, everything appeared healthy and normal but I think it’s because they had to connections to WiFi but not to one another, which is how the installer set it up originally. Good luck!
    more
  • Jul 13, 2020

    By Tamra Moreno
    App, cameras, and doorbell works great, but I've noticed some issues with the app the last few weeks. Doorbell rings aren't always sending notifications, it sometimes takes awhile to activate live view, and some of the cameras are slow at recording or noticing movement/person, even with the settings changed. In all, the cameras do good in the weather and the video quality is pretty decent. I like having the extra security and I'm thinking about buying the solar panels to save on battery usage.
    more
  • New idea, use AWS for motion tagging Dec 12, 2018

    By Sircoffee
    Use the power of amazons AWS to tag possible motion that sets off my cameras. Simply place a blue or red box around the item triggering the camera detection. Take a still of the video with the item triggering my motion detector and send that image as a notification on my iPhone. That way I can chose to open the app and view the video or see that it was my wife pulling into the driveway. It takes too long for me to move from the notification to the video, even on high speed WiFi with my iPhone XS Max. By the time I view the live video, the item setting off my motion detector may no longer be in frame. Then, I have to wait for the motion history to load the video to your servers in order to view. I spend a minute refreshing the list, all the while the item setting off my motion detector has moved to a new location. I love the cameras and the system overall, but the time delay from notification to viewing my camera feed is too slow and cumbersome. This eventually causes me to pass on viewing some motions. If it happens to me, then I know it happens to others. One day my lack of motivation is going to cause harm and render your services null, the whole reason I’ve paid for cameras and video storage in the first place.
    more
  • Jul 15, 2020

    By Jerry Gerber
    Ring is a great app. Unfortunately, the latest version, 3.28.0 introduced several bugs. Live View no longer works reliably. Also, on the device page,the upper left corner back arrow now doesn't work now either. I have verified and done enough troubleshooting to know that my WiFi connection is solid, my phone isn't the issue and the cameras are all working correctly. I am 100% certain it's the Ring app. I urge Ring to allow users to download previous versions for Android to prevent the scenario that I am experiencing--the latest version introduces new bugs. Jerry
    more
  • Jul 24, 2020

    By Samara Paganini
    I love the picture it gives, I love how I control what in looking at, and that I can be far away and see what's up. And or talk to someone at the door. The problem is it cuts off important moments at times, so in an emergency I may not be able to catch on camera what I need to. And sometimes I cant get on a certain camera, and my Wifi is working.
    more
  • Jul 20, 2020

    By Adam Jackson
    The app is great, and is pretty user friendly. It does take a while to load and does not allow you to view your motion notifications right away. There is also quite a delay from when motion is detected by cameras and you getting a notification. Even with good internet connection. This should be upgraded as you need to know what is going on when you are not around. All in all, I really appreciate the sense of security I have using Ring. Great job Ring Team!
    more
  • Single blind mother Sep 7, 2019

    By nerak j27
    I am a single blind female with children. I Purchased the ring doorbell as well as to flood light cameras for safety for me and the children. Unfortunately I use voiceover on my iPhone and my iPad in order to navigate my telephone or the computer. My ring devices are not compatible with voiceover. I can’t get them to work as long as I have voiceover on at the time I am trying to view, here, or speak to someone, my cellular device will not work as long as voiceover is on! However, I cannot navigate any of the equipment without the voiceover on! Unless someone comes over and review it for me, I can’t answer my doorbell, or speak on any of them without the voiceover. I have spoken with several rang assist technicians and they keep telling me they’re going to develop a fix for my issue. It’s been almost 3 years now, and my struggles are still here and there have been no fixes! These devices were expensive. Can you please help me. I thought for me being a single disabled mother these devices would help me but, they only help me if someone comes and does everything for me. If I am home alone, I cannot speak or answer the doorbell. I still have to physically go to the door myself and try to figure out who it is or just yell and ask them! They should not happen when you spend this amount of money! Please develop a fix for blind people who want to use your devices with voiceover. Thank you
    more
  • Jul 19, 2020

    By Cameron Hessler
    Does its job but it needs some serious quality control. It remains a pretty buggy mess and has a generally poor user experience. The app promotes the same feature over and over again even after you acknowledge it. I also can't open the app from the notification. Instead, I have to manually open the app to view who's my door. These issues have been occuring ever since I got the app, so they don't seem to be putting a lot of effort in fixing them at the moment.
    more
  • BAD UPDATE Oct 7, 2018

    By FloridaNeighbor
    I love the concept of the Ring device and instant notifications triggered by motion or a doorbell ring. Unfortunately, this falls short when timing is critical. To only see the back of someone because of the delay in activation defeats the purpose of the device. Now for the recent update. I updated the app, as prompted, to ensure the best results for my security device. BIG MISTAKE!! All of my recordings were deleted! When I tried view even the most recent motion activation, I was able to receive the notification, but I had a message stating my plan was expired attached to every single notification (Motion, Live View and Doorbell). I spent an hour on the phone with customer service as my plan was not expired. The rep couldn’t explain what happened. On a whim, I deleted the app and reinstalled it, and tadah, everything came back. Ring People: if you are reading this, please correct whatever went wrong!!! I didn’t even know that my videos were deleted or that newer stuff was not being recorded until I went into the videos to delete the ones I didn’t want. This is potentially dangerous when homeowners think they are protected by surveillance and that surveillance fails from a flaw in the app without even knowing it until it is too late. Hopefully everything doesn’t get screwy again as I only discovered the issue today.
    more
  • Floodlight Cam needs more control of lights Nov 4, 2017

    By MDK1705
    I own both a ring doorbell and a ring floodlight cam. Overall I am pleased with both. The cameras are excellent, day and night. The motion sensing is almost perfect (but occasionally does miss activity). Notifications are almost immediate (most of the time). I purchased the Floodlight cam to replace a motion sensing fixture that had a photocell for dusk to dawn operation year round at 50% intensity until it detected motion, then 100% intensity until no longer detecting motion. This was a great product that worked well. The ring floodlight cam was advertised to have a dusk to dawn feature but all I can find is to set specific on/off times, even though dusk and dawn change throughout the year. I have yet to find a way to program the lights to come on at dusk and off at dawn regardless of time of year. FAQ said that although dimmability was not available yet it would be offered in a later update. When I purchased the floodlight cam I was promised by the ring rep that it would be an available feature soon. I’m still waiting for the dimmer feature. I’ve tried to leave the lights on all night but my neighbors say it is too bright and shines in their windows. Please update the app with both the dawn to dusk feature and the dimmer feature as promised. Then I will be pleased to give 5 stars.
    more
  • Ring 2 not ready for prime time Aug 17, 2018

    By 581 Ford
    I have a Ring 2 that’s almost worthless. I am receiving alerts but they’re several seconds delayed. My settings are set to be as fast and sensitive as possible. Same problem many other of your other customers complain about. I wish you would at least have the option of turning off the 10 minute timer that shuts down live view. Should be the customers decision to drain the battery in live view. That’s why I bought an extra battery. Also, one of the times I tried calling you I was given the option of making an appointment for you to call me back but you never did. And Kaitlyn@Ring, don’t bother to paste your typical reply telling me to email you because you’re so concerned. I’ve read your response back to other customers so many times that I’ve memorized it. Customers should realize if you have to paste that same cookie cutter reply addressing everyone’s concern then Ring and your customers have a really big problem. I’m connected to my 2.4 GHz network and hitting roughly 8Mbps at -53 dBm power. Being an engineer I realize that the business unit and marketing/sales have more say than the technical staff at most companies. The technical people rarely want to release the product before it’s ready but the business side always makes that happen which is why your commercials on TV are so great but your product has a lot to be desired. And you Kaitlyn, I’m not sure which side of the house you’re on but I hope they’re paying you well.
    more
  • Major Glitch in This App Jun 11, 2020

    By professorofenglish
    There is a major flaw in the Ring app for iPhones. Whenever I’m alerted of motion or the presence of a person in front of my Ring camera, the recorded video of the incident is visible but never available/clickable. I can see this most recent recording on the history page, but it won’t open, yet all of the other recordings can be opened and played. I then have to close out the app that I had just opened and access the recording after that. This is a waste of time that could be dangerous if someone were trespassing on my property and looking to break in. I even made sure to download the update for the app, yet this problem still persists consistently. What is the point of having a security camera if I have to twiddle my thumbs and jump through hoops to watch the video that alerted me of the presence of unexpected motion? Being alerted at 3 a.m. of motion and then having to open and close the app a couple of times before knowing what triggered the alert is nerve-wracking. This needs to be fixed ASAP. We spent a lot of money on three Ring cameras, which are only as good as the software that comes with them. I want to add that it takes forever to connect with the live view for one of my cameras, which makes that camera virtually worthless. I always have to walk to that side of the house and look out the window after receiving an alert about motion that was detected there.
    more
  • Jul 22, 2020

    By A C
    If you have just a doorbell, this is fine. If you have a doorbell, a flood light/motion sensor, and a few cameras around the house, the notifications will drive you insane. Even with motion zones as low as they could possibly go, with alerts set to "light", I still get 50, 75, sometimes 100 notifications a day. It's insane. These were installed in a shared house, so I can't remove them, but I sure can uninstall the app. Phone is CONSTANTLY blown up by "motion at your XYZ". So invasive.
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  • Jul 31, 2020

    By Aaron Charleston SC
    Works but I don't trust it. There is a long delay for live view. The app is cluttered and its hard to locate important information such as battery strength or which sensor was tripped. It can take hours for status to refresh. I get concerning errors when arming or disarming. There are a lot of "unknown" errors. Help articles ramble on with tangential information and sometimes omit key steps, which you must research on your own.
    more
  • Good, but not as good as we thought Oct 22, 2017

    By JuanB001300
    We like that we get the chimes straight to our phones and we can talk to people through the chimes. Motion is great. Live view only worked once for us and it was bad quality and kind of annoying that we can talk and see people clearly when the ring communicates to the phone but not when the phone communicates to the ring. Night vision is very over exposed. Faces are not recognizable. Sometimes motion activation is very late. Not all the time but that takes things down a notch on the trust factor. Battery also died after a week after charging. Thought it would be at least a couple months before we had to recharge. Might have to find a better option as we don’t have a doorbell wire so we have to rely on battery power. We’ll use it for a while before we make our decision but as of right now we’re just kind of happy with what we got. Btw the chat bot for troubleshooting is very slow. Found articles online faster than it gave me answers. Waited 5 min for it to reply. Actually had to send a message to wake it up. Update: trying to setup “spotlight cam battery” but because of the live view issue above. Don’t know what it is but motion is working but live view can’t? Is there anyone from ring that can help? Assistance is lacking, main feature of device doesn’t work. Rating drop and almost ready to send back.
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  • Jul 24, 2020

    By Robert Jackson
    Average at best. Takes at least 30 seconds to open up each time it rings to see who's at the door. Crashes ALL THE TIME. I now have to uninstall the app and sign back in again. Oh and when you see the commercial with the lady talking to someone at the door, like a normal phone conversation?? Ridiculous. If I yell, 5 seconds later the person at the door hears something, they just don't know what and forget me me hearing what they say! Every other wifi connected device I have works perfectly!
    more
  • Jul 20, 2020

    By Nick Colvard
    Poorly made application. Does not ever have updated or current information of the status of your security system. I discovered the Chime Pro is completely useless. It's just a wifi repeater that broadcasts on the same channel you are, and you end up competing with yourself as interference. This is definitely not an intelligent app. They need consider ALL variables in order for it to be better. Basic function is never good enough. Pay for the proper research and development! App is garbage!!!!!!!
    more
  • Can’t chime and stops working randomly Jul 19, 2019

    By Km jailjljh
    We’ve had our Ring Pro for over two years and have intermittently had an issue where it would stop working right after someone rang the doorbell and wouldn’t work again until it was unplugged and plugged back in. This issue has been prevalent since a few months after we purchased. Any time I called customer service they would just have me run a reset and say it was working again and that there was nothing else they could do for me. Well finally a customer service person was unexpectedly helpful and had me do all sorts of tests to check how much power it was getting and come to find out it gets enough power, but there’s some sort of ‘fluke’ issue some of the doorbells have that prevent them from being able to operate all the time when the in-house chime is also activated. And wouldn’t it happen to be that we finally figured the cause of this problem out a few months after the warranty period expired. They were gracious enough to offer a discount on purchasing a new one, but if I didn’t want to buy another possibly faulty doorbell I would need to deactivate my internal chime, and just keep checking my app to see when it stops working so I can go home and perform another reset. I just got done with another reset because I realized today that my doorbell hasn’t worked for over a week. I would definitely not recommend this doorbell to anyone, and I will be searching for a replacement as soon as I finish posting this review.
    more
  • Jul 19, 2020

    By Joshua G
    Update: the latest update to modes has killed the battery in my ring. Can no longer use live view and constantly alerted that the battery is low. Never above 3 percent. The camera has been hard wired with no issues for 2 years and now this? There are 40 pages of complaints about this issue online with no resolution. Can't recommend this product anymore.
    more
  • Gift from hell May 13, 2020

    By upsettyspaghetti1101
    We got a ring for Christmas last year and were so excited to set it up! It had always sounded like a nice idea to be able to check who was at the door and I park on the street in front of our house so I could keep an eye on that as well. I think the only time motion is detected is when I walk walk out the front door myself or if a car drives by. I’ve had deliveries arrive and people knock on the door and there’s no motion detected and no recording in sight. Luckily the doorbell function seems to work (unless the battery is dead which is every other week) and I’ll never know who is at the door because of all the connectivity issues and super long waiting times to load the feed (even after upgrading the internet several times). Our neighborhood has had several instances of car parts stolen and even a break in at our neighbors and of course every time the battery has either been dead, no connection during the time it occurred to record, or simply no motion detected. Don’t even get me started on the online community! I shared a video I did catch of a strange man taking pictures of my neighbors house (two days before the break in) and was repeatedly called stupid and a terrible person for not calling the police despite the first sentence of the post stating the police had already been called and this was a warning to others that saw him in the neighborhood. Save yourself the time, money, and frustration and keep it simple with a button and a battery.
    more

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