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Ria Money Transfer: Send money

Ria Money Transfer: Send money

Ria Money Transfer (Ria Financial)

Send money transfers worldwide with the Ria app

4.8 Ratings 42K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • Nov 30, 2021

    By OFELIA LIMA
    Pretty good , pay exactly the dollar value for the day, money all the time it arrived on time , never had a any problem , I been saving so much money with ria and even my family get more money because they pay the dollar value at it's maximum , thank you ria
  • Quick, cheap, and reliable way of sending money internationally Apr 27, 2021

    By Chris Beiser
    I was hesitant at first to use the app based on some reviews but was very pleased in the end. The app uses 4 different payment methods with fastest being debit, credit, or cash especially for the first transfer given the time it takes to verify bank account if choose manual verifcation. Keep in mind that cost also varies depending on payment method. I used debit card with my first transaction and the money was ready for pick up immediately. I still added my bank account for future transfers and verification took 2 business days. I will definitely use this app for my future transfers and recommend to friends. Don’t forget to use coupon for your first free transfer.
  • Nov 14, 2021

    By Philippe Poltine
    I'm really appreciated this app, no wasting time or driving in the traffic easy to use just follow the instructions on your phone and that's it
  • Great money transfer App! Dec 5, 2020

    By petronila-11
    It’s great to have found this app. It makes it so much easier to send money to my loved ones back home and to do any international transactions with just a few clicks. I like how it’s so secure and they will make sure and verify it’s your bank account and/or card before they let you process the payment (first time only!) once the payment method is saved is super easy and quick. I had an issue once with a name on a transfer, called and they were able to fix it before we ended the call, customer service it’s s big thing for me they’ve been great at that. Thank you!
  • Nov 27, 2021

    By Angee Rod
    Love this very easy to use and send money to my family over seas. Very cheap fees
  • Nov 18, 2021

    By Rita Murillo
    Very please, absolutely love how convenient and easy it is to send money to our loved ones.
  • I will say is good but No the best Apr 24, 2021

    By carlos0214
    I found out this app and decided to give her a try or use two other ones with this one the problem then I have when I send the money to be deposit onto the persons account and I’m paying with my debit card demoing text sometimes too long like one dayFive hours four hours then I have to call and find out what happened why it takes so long the problem I never help with the other apps yes like maybe in five minutes is there and the other person Bank Account the rate really is the same pretty much about the customer service it’s okThey only take a minute and tell me is to keep waiting and I will get a confirmation email with their money it’s and the recipient account I found about the customer service that can be better
  • Oct 14, 2021

    By Marlin Provins
    Once you have a bank-to-bank transfer you will have established transfers taking less than 3 hours to complete (my case is to the Philippines) and a transfer price that equates to less than 2 percent of existing Foreign Exchange rate and no fees. Xoom can't come close. RIA is a winner since I started using them in 2018.
  • Great money transfer app! No complaints at all! Nov 21, 2020

    By YulyMarC
    I’ve been using Ria money transfer for about 5 years now and I don’t have any complaints. It’s is so easy to use, the customer service is also very friendly and efficient. Money arrives quickly and if the money has to go back to my account because the other person couldn’t pick it up, the money comes back to my bank account pretty quick without any troubles in the middle. I really love this app! It really makes life easier for those who are abroad and have to send money frequently to their relatives ♥️. God bless you Ria team!
  • Rio is the best! Jul 27, 2021

    By Muzna_marzouq
    Rio is an awesome app we use it to send money overseas. Very easy, organized, and fast! They keep you updated about the money you had sent. Also, it is simple and easy, all you have to do is to press the button to send the money again and again. The great thing in Rio is you don’t have to pay twice for the money you send. Some other companies like western union they took a big amount from the senders and also from the person who received the money. Rio they charge only the sender. Thank you Rio!
  • Nov 30, 2021

    By OFELIA LIMA
    Pretty good , pay exactly the dollar value for the day, money all the time it arrived on time , never had a any problem , I been saving so much money with ria and even my family get more money because they pay the dollar value at it's maximum , thank you ria
  • Quick, cheap, and reliable way of sending money internationally Apr 27, 2021

    By Chris Beiser
    I was hesitant at first to use the app based on some reviews but was very pleased in the end. The app uses 4 different payment methods with fastest being debit, credit, or cash especially for the first transfer given the time it takes to verify bank account if choose manual verifcation. Keep in mind that cost also varies depending on payment method. I used debit card with my first transaction and the money was ready for pick up immediately. I still added my bank account for future transfers and verification took 2 business days. I will definitely use this app for my future transfers and recommend to friends. Don’t forget to use coupon for your first free transfer.
  • Nov 14, 2021

    By Philippe Poltine
    I'm really appreciated this app, no wasting time or driving in the traffic easy to use just follow the instructions on your phone and that's it
  • Great money transfer App! Dec 5, 2020

    By petronila-11
    It’s great to have found this app. It makes it so much easier to send money to my loved ones back home and to do any international transactions with just a few clicks. I like how it’s so secure and they will make sure and verify it’s your bank account and/or card before they let you process the payment (first time only!) once the payment method is saved is super easy and quick. I had an issue once with a name on a transfer, called and they were able to fix it before we ended the call, customer service it’s s big thing for me they’ve been great at that. Thank you!
  • Nov 27, 2021

    By Angee Rod
    Love this very easy to use and send money to my family over seas. Very cheap fees
  • Nov 18, 2021

    By Rita Murillo
    Very please, absolutely love how convenient and easy it is to send money to our loved ones.
  • I will say is good but No the best Apr 24, 2021

    By carlos0214
    I found out this app and decided to give her a try or use two other ones with this one the problem then I have when I send the money to be deposit onto the persons account and I’m paying with my debit card demoing text sometimes too long like one dayFive hours four hours then I have to call and find out what happened why it takes so long the problem I never help with the other apps yes like maybe in five minutes is there and the other person Bank Account the rate really is the same pretty much about the customer service it’s okThey only take a minute and tell me is to keep waiting and I will get a confirmation email with their money it’s and the recipient account I found about the customer service that can be better
  • Oct 14, 2021

    By Marlin Provins
    Once you have a bank-to-bank transfer you will have established transfers taking less than 3 hours to complete (my case is to the Philippines) and a transfer price that equates to less than 2 percent of existing Foreign Exchange rate and no fees. Xoom can't come close. RIA is a winner since I started using them in 2018.
  • Great money transfer app! No complaints at all! Nov 21, 2020

    By YulyMarC
    I’ve been using Ria money transfer for about 5 years now and I don’t have any complaints. It’s is so easy to use, the customer service is also very friendly and efficient. Money arrives quickly and if the money has to go back to my account because the other person couldn’t pick it up, the money comes back to my bank account pretty quick without any troubles in the middle. I really love this app! It really makes life easier for those who are abroad and have to send money frequently to their relatives ♥️. God bless you Ria team!
  • Rio is the best! Jul 27, 2021

    By Muzna_marzouq
    Rio is an awesome app we use it to send money overseas. Very easy, organized, and fast! They keep you updated about the money you had sent. Also, it is simple and easy, all you have to do is to press the button to send the money again and again. The great thing in Rio is you don’t have to pay twice for the money you send. Some other companies like western union they took a big amount from the senders and also from the person who received the money. Rio they charge only the sender. Thank you Rio!
  • Costumer Service should improved Jul 21, 2020

    By UppityNegro
    I was very pleased with the application at first. During the COVID-19 pandemic it was important for me to send money to a few people to make sure that they were able to eat. The first and second transaction was great, but the third was flagged by security—this is something that I actually appreciated. When I called to sort everything out, I was treated very poorly by the representative. I was very kind and respectful on the phone but the agent seemed extremely short and irate, as if I was attempting to scam her—again strong security is something that I applaud, but rudeness is unacceptable. I was told that I would have to send the money in person, yet again I understood this and wasn’t angry because I was making several transactions within a short period time, however there is no reason to be rude or short. I walked down the street to get cash and went to the local store front location to complete my business. I’m still uncertain if I’m able to send from the application again, and my money is floating in limbo because the representative was too impatient to explain. Be cautious with this app. I certainly hope that they fix this issues, because otherwise it was very convenient for me.
  • Nov 23, 2021

    By Ahmed Charm
    This app is the worse. I sent money to my brother studying abroad,he went to the bank with the receipts provided by Ria App he was told that the money has not been released after an hour or so. Due to the time difference I was calling Ria's phone number for three hours plus no one picked and when they finally answered they cancelled it saying I should go to an agent. Then what the use for the App?.Now my brother can't receive his rent till after 2-5 days meaning he might be homeless.
  • Don’t bother Aug 14, 2021

    By LeeBizzle
    They don’t explicitly tell you what you can and can’t do. I tried to send money to an uncle who is in need but when I pushed the send button, it logged me out of the account and said to check the email they sent me regarding why.. never got an email. Money was charged from my account. Don’t have any info on if and how my uncle can pick up the money. Had to call customer service the next day, literally no help. Told me I couldn’t send money within the US to the same state (which I didn’t do, sent to a different state), then said it could be the card I used and asked for what bank card, I told them, they said they don’t know if it’ll work or not. None of this info is on the website or anything either. Told me I have to send money from one of their stores and that I can’t get into the account. Like ever. Like they refused to help me get into my account. Just said that the money wasn’t processed and that the card probably has the money on hold. So I have to wait for it to be put back into account. So frustrating. Would give negative stars if I could.
  • Nov 27, 2021

    By Cristyan Sierra Luciano
    The worst thing I have used, no thanks, first I can't enter my card for 4 days, ,, t thennnnnnn 3 day later they cancel my transfer bcs They want a (Pic)of me and copis of my license, debit card and address, the goo thing is the I send it to my self 👎👎👎👎👎👎 I not buying a house I'm sending money to my banks ( to Me )
  • The worse you can choose to send money. May 14, 2020

    By anglluz
    I have try them few times now and there is always an issue with them. They always hold the money for too long. But this is really the last time I use them. I made a transaction since Monday and now they canceled because according to the bank I didn’t write my name correct. I get it but honestly they could have communicated this to me before they canceled the transaction but at the same time the charge my account with the amount I was sending. four days later to tell me that I have to wait 5 business day for my refund. This situation is very frustrating knowing that I need a I send money to my family so that they can eat. Now I have to wait 5 day to send them money because Ria envíos is keeping the money for 5 more day. Please if you are sending money do not used this company. Do not waste you time. They are not efficient they take too long to give the money to your love ones. Use any other but Ria.
  • Improve Your System May 22, 2020

    By IHonestReview
    Just because I cant verify my identity through social security in your company doesn't mean you guys are gonna stop helping me, and asking me to try it again next week. Some people who send money don’t have the time and patience to do that especially if its urgent. And there are other ways to identify my identity but you Ria are not helping me to verify that so that I can use your system for the first time. I am willing to use Ria to send big amount of money, but if Ria doesn't want to help me and assist their new costumers, you Ria just lost a possible loyal costumer. Hope you improve your system because your customer service just stop assisting me in my problem to send money. Is that the limit of you can help your new costumer, is that the limit of the service you can provide. Hope you guys improve or els you will lose prospect loyal customers. Have a good day and hope you here my review so that you will improve. Thank you
  • Oct 15, 2021

    By Priyanka Jadhav
    Not able to verify identity though I mentioned correct information. Tried 3-4 times to enter the details and then they locked the account. When I called customer care they said they cannot verify on phone and I need to use app to do so. After a week I tried to enter the details again and this time it showed a mesage that details are verified. And when I tried to transfer money it again shows that your identity can not be verified. Worst experience ever.
  • Nov 25, 2021

    By John Louie Que
    Just opened an account after putting my debit card and send money and the app suddenly crashed and when i tried to login my account it says that login failed? Told me to reset my password and I'm trying to reset password it tells that invalid email?
  • Horrible May 21, 2020

    By Tutumcfundersnazzle
    Awful customer service I was “helped” by a sexist man who wouldn’t listen to my concerns or explanations. My account was hacked and my information exposed I tried to get help and since I couldn’t I decided to create a new account which got locked when I called this man answered me and told me that my account getting hacked was impossible even though I told him the details on my old account had been changed. My mother is old and not very good with computers so I do her transactions for her and I was told that since I was hacked and was using my account to help my mother I was no longer allowed to use the services which is at no loss to me there are others but the blatant sexism from this man that constantly tried to shut me up and offered no HELP led me to this review I’d give 0 stars if I could.
  • Oct 20, 2021

    By Paul Dressler
    Horrible! Sent money to my sister, waited for it to be available. After about an hour and a half the app shows that it was cancelled and my account closed. Tried calling and all I was able to do was wait on hold. I then used Money Gram without any issues. Get it together Ria. :-(

No reviews available

No reviews available

  • Nov 30, 2021

    By OFELIA LIMA
    Pretty good , pay exactly the dollar value for the day, money all the time it arrived on time , never had a any problem , I been saving so much money with ria and even my family get more money because they pay the dollar value at it's maximum , thank you ria
  • Quick, cheap, and reliable way of sending money internationally Apr 27, 2021

    By Chris Beiser
    I was hesitant at first to use the app based on some reviews but was very pleased in the end. The app uses 4 different payment methods with fastest being debit, credit, or cash especially for the first transfer given the time it takes to verify bank account if choose manual verifcation. Keep in mind that cost also varies depending on payment method. I used debit card with my first transaction and the money was ready for pick up immediately. I still added my bank account for future transfers and verification took 2 business days. I will definitely use this app for my future transfers and recommend to friends. Don’t forget to use coupon for your first free transfer.
  • Nov 14, 2021

    By Philippe Poltine
    I'm really appreciated this app, no wasting time or driving in the traffic easy to use just follow the instructions on your phone and that's it
  • Great money transfer App! Dec 5, 2020

    By petronila-11
    It’s great to have found this app. It makes it so much easier to send money to my loved ones back home and to do any international transactions with just a few clicks. I like how it’s so secure and they will make sure and verify it’s your bank account and/or card before they let you process the payment (first time only!) once the payment method is saved is super easy and quick. I had an issue once with a name on a transfer, called and they were able to fix it before we ended the call, customer service it’s s big thing for me they’ve been great at that. Thank you!
  • Nov 27, 2021

    By Angee Rod
    Love this very easy to use and send money to my family over seas. Very cheap fees
  • Nov 18, 2021

    By Rita Murillo
    Very please, absolutely love how convenient and easy it is to send money to our loved ones.
  • Oct 14, 2021

    By Marlin Provins
    Once you have a bank-to-bank transfer you will have established transfers taking less than 3 hours to complete (my case is to the Philippines) and a transfer price that equates to less than 2 percent of existing Foreign Exchange rate and no fees. Xoom can't come close. RIA is a winner since I started using them in 2018.
  • Great money transfer app! No complaints at all! Nov 21, 2020

    By YulyMarC
    I’ve been using Ria money transfer for about 5 years now and I don’t have any complaints. It’s is so easy to use, the customer service is also very friendly and efficient. Money arrives quickly and if the money has to go back to my account because the other person couldn’t pick it up, the money comes back to my bank account pretty quick without any troubles in the middle. I really love this app! It really makes life easier for those who are abroad and have to send money frequently to their relatives ♥️. God bless you Ria team!
  • Rio is the best! Jul 27, 2021

    By Muzna_marzouq
    Rio is an awesome app we use it to send money overseas. Very easy, organized, and fast! They keep you updated about the money you had sent. Also, it is simple and easy, all you have to do is to press the button to send the money again and again. The great thing in Rio is you don’t have to pay twice for the money you send. Some other companies like western union they took a big amount from the senders and also from the person who received the money. Rio they charge only the sender. Thank you Rio!
  • Easy & Fast Dec 23, 2020

    By Rudeboy196
    I use to send money to Jamaica at I was a bit skeptical because I never heard of them. There rates are almost the same and in most cases beat the others especially Western Union, what I also like is the many many locations for pickup so you don’t have to stand in those long crazy lines especially Christmas time. Finally not too much hassle in order to get your money like other asking all these crazy questions. I recommend them to anyone looking for a different service.
  • Oct 19, 2021

    By Kouwonou Viviane
    Once your account is confirmed. Transfers take 5 minutes to be process and are ready to your recipients to be pick up. Bank to bank takes at least 3 days. (my case is to Africa (Togo)). Ria is the best since I started using it in 2016. Never have had an issue yet
  • ✌️ Mar 13, 2021

    By Raphael nau
    So far I’ve been use this Ria app for couple days. I send alot of money on this app to international! The only thing that I don’t like so far. when I forget my password my account is looked. I don’t like that option you have to contacting the customers support to unlock your account, for me this is the worst thing ever because I don’t have that much time they should send you email to reset your password on your owns. After than that it’s a good option for me...
  • Conversion rate missing in the details of transaction Aug 20, 2020

    By Dilip21
    App is really cool and very easy to send money with just a few clicks. One thing that can be improved is that in the activity section of the app, when clicked on the details of the transfer made, it shows all the necessary info about that transaction except the conversion rate for that transaction. I use remitly and xoom and both of those apps show that information. Would appreciate if you can add that in the app.
  • Easy to send money to India Aug 6, 2021

    By Betheitgirl.nyc
    Compared to Xoom which was a nightmare this app was easy to use to send Money to a bank account in India. It was also affordable. I’ve sent up to $480USD at a time with only a $1 transfer fee. I’m not saying that amount is the limit, just the most I’ve spent. It made me feel better seeing two local branches around NYC because I wasn’t sure if it was just an app or an actual physical location.
  • Transfer held for days and still waiting for refund Sep 28, 2021

    By Harry Segel
    My first two small transactions were so fast that they went through in hours but my third large transaction didn’t go through for many days so that I had to cancel the transfer after failing to connect with customer services over the phone and email. I am still waiting for refund..
  • One of the best money tranfer service and app Oct 24, 2020

    By PBReddy
    Love the ease and speed of sending the money. The mobile and web apps are very user-friendly and intuitive. Definitely the best as compared to other money transfer services/apps. The only suggestion I would have is to increase the monthly money sending limit and to show the remaining capacity for the month to transfer in the app.
  • Great way to send money internationally, when it works Nov 18, 2021

    By Bestbigboy
    RIA has been outstanding when it comes to sending money to other parts of the world. I constantly send money to Colombia, and the transfers are quick and easy. Sometimes the app has bugs, so I end up having to go on their website and it works just fine.
  • Agents dishonesty Oct 15, 2021

    By Decajih
    Keep up with the good services you provide to your customers. But there is one problem. Sometimes, the agents you work with, especially in Côte d’Ivoire (Ivory Coast), my home country, are dishonest individuals. They steal the money we send to our parents or friends. So you must do something about these kind of people because they push us not to do business with RIA anymore.
  • Prior version of the APP had more tools Jul 11, 2020

    By apmr1960
    I like Ria, it is fast and fair fee charged I believe that the prior version of the APP gives us more flexibility on try different amounts to be sent showing us the amount which the recipient will get. The activity toolbox is not working anymore. It shows the amounts I have sent and the only option I have is to “send again”
  • Money transfer made easy Nov 21, 2020

    By OAM1
    Sending money to loved ones back home couldn’t be more easier than sending via Ria Money transfer. Fast delivery even before the money sent is withdrawn from my bank account. I’ve never had an issue with them over the past 5 years and more that I’ve been using them
  • I will say is good but No the best Apr 24, 2021

    By carlos0214
    I found out this app and decided to give her a try or use two other ones with this one the problem then I have when I send the money to be deposit onto the persons account and I’m paying with my debit card demoing text sometimes too long like one dayFive hours four hours then I have to call and find out what happened why it takes so long the problem I never help with the other apps yes like maybe in five minutes is there and the other person Bank Account the rate really is the same pretty much about the customer service it’s okThey only take a minute and tell me is to keep waiting and I will get a confirmation email with their money it’s and the recipient account I found about the customer service that can be better
  • Good, but opportunity to improve Jun 13, 2020

    By loks2k
    App is much better after series of issues in the past. One feature that would greatly help is to show amount eligible to be transferred based on daily and monthly limits. Without that, you will either have to try sending and face with an error in final step or check transaction history and manually determine if you have reached the limit. Another suggestion is to show exchange rate directly in transaction history without having to dig into the receipt. Thanks.
  • Poor customer service Sep 9, 2020

    By Alminradoncic.
    Hello, I tried to get hold of customer service representative and was put on hold for almost 45 min which is ridiculous . Is been over 2 weeks and I’m still waiting on my refund. Definitely I’m going to close my account just because of long wait when are you calling customer service . I don’t believe that they are so busy and can’t take call for so long . Very disappointed with your service .
  • Touch Authentication Apr 24, 2020

    By Divpraka123
    After I upgraded my app to new look, my Touch ID does not work. It says authentication error. I have to enter my password everytime. And yes, the setting for Touch ID is on. Touch ID worked pretty well in previous version, I wish there was an option to downgrade the version. Also in the previous version, it would ask my occupation only once. Now I have to enter that everytime I make a transfer.
  • No exchange guarantee Oct 30, 2020

    By J4yrad
    So there are Ria store near me but I wanted to use the app due to covid 19. When I use the app it shows me that the exchange rate is lower than the store near me and there is no exchange rate price match. They should be able to have that option on the app so we can add the store that have the exchange rate a little bit higher. Overall is good and fast but that’s the only down side of using the app.
  • Costumer Service should improved Jul 21, 2020

    By UppityNegro
    I was very pleased with the application at first. During the COVID-19 pandemic it was important for me to send money to a few people to make sure that they were able to eat. The first and second transaction was great, but the third was flagged by security—this is something that I actually appreciated. When I called to sort everything out, I was treated very poorly by the representative. I was very kind and respectful on the phone but the agent seemed extremely short and irate, as if I was attempting to scam her—again strong security is something that I applaud, but rudeness is unacceptable. I was told that I would have to send the money in person, yet again I understood this and wasn’t angry because I was making several transactions within a short period time, however there is no reason to be rude or short. I walked down the street to get cash and went to the local store front location to complete my business. I’m still uncertain if I’m able to send from the application again, and my money is floating in limbo because the representative was too impatient to explain. Be cautious with this app. I certainly hope that they fix this issues, because otherwise it was very convenient for me.
  • Nov 23, 2021

    By Ahmed Charm
    This app is the worse. I sent money to my brother studying abroad,he went to the bank with the receipts provided by Ria App he was told that the money has not been released after an hour or so. Due to the time difference I was calling Ria's phone number for three hours plus no one picked and when they finally answered they cancelled it saying I should go to an agent. Then what the use for the App?.Now my brother can't receive his rent till after 2-5 days meaning he might be homeless.
  • Don’t bother Aug 14, 2021

    By LeeBizzle
    They don’t explicitly tell you what you can and can’t do. I tried to send money to an uncle who is in need but when I pushed the send button, it logged me out of the account and said to check the email they sent me regarding why.. never got an email. Money was charged from my account. Don’t have any info on if and how my uncle can pick up the money. Had to call customer service the next day, literally no help. Told me I couldn’t send money within the US to the same state (which I didn’t do, sent to a different state), then said it could be the card I used and asked for what bank card, I told them, they said they don’t know if it’ll work or not. None of this info is on the website or anything either. Told me I have to send money from one of their stores and that I can’t get into the account. Like ever. Like they refused to help me get into my account. Just said that the money wasn’t processed and that the card probably has the money on hold. So I have to wait for it to be put back into account. So frustrating. Would give negative stars if I could.
  • Nov 27, 2021

    By Cristyan Sierra Luciano
    The worst thing I have used, no thanks, first I can't enter my card for 4 days, ,, t thennnnnnn 3 day later they cancel my transfer bcs They want a (Pic)of me and copis of my license, debit card and address, the goo thing is the I send it to my self 👎👎👎👎👎👎 I not buying a house I'm sending money to my banks ( to Me )
  • The worse you can choose to send money. May 14, 2020

    By anglluz
    I have try them few times now and there is always an issue with them. They always hold the money for too long. But this is really the last time I use them. I made a transaction since Monday and now they canceled because according to the bank I didn’t write my name correct. I get it but honestly they could have communicated this to me before they canceled the transaction but at the same time the charge my account with the amount I was sending. four days later to tell me that I have to wait 5 business day for my refund. This situation is very frustrating knowing that I need a I send money to my family so that they can eat. Now I have to wait 5 day to send them money because Ria envíos is keeping the money for 5 more day. Please if you are sending money do not used this company. Do not waste you time. They are not efficient they take too long to give the money to your love ones. Use any other but Ria.
  • Improve Your System May 22, 2020

    By IHonestReview
    Just because I cant verify my identity through social security in your company doesn't mean you guys are gonna stop helping me, and asking me to try it again next week. Some people who send money don’t have the time and patience to do that especially if its urgent. And there are other ways to identify my identity but you Ria are not helping me to verify that so that I can use your system for the first time. I am willing to use Ria to send big amount of money, but if Ria doesn't want to help me and assist their new costumers, you Ria just lost a possible loyal costumer. Hope you improve your system because your customer service just stop assisting me in my problem to send money. Is that the limit of you can help your new costumer, is that the limit of the service you can provide. Hope you guys improve or els you will lose prospect loyal customers. Have a good day and hope you here my review so that you will improve. Thank you
  • Oct 15, 2021

    By Priyanka Jadhav
    Not able to verify identity though I mentioned correct information. Tried 3-4 times to enter the details and then they locked the account. When I called customer care they said they cannot verify on phone and I need to use app to do so. After a week I tried to enter the details again and this time it showed a mesage that details are verified. And when I tried to transfer money it again shows that your identity can not be verified. Worst experience ever.
  • Nov 25, 2021

    By John Louie Que
    Just opened an account after putting my debit card and send money and the app suddenly crashed and when i tried to login my account it says that login failed? Told me to reset my password and I'm trying to reset password it tells that invalid email?
  • Horrible May 21, 2020

    By Tutumcfundersnazzle
    Awful customer service I was “helped” by a sexist man who wouldn’t listen to my concerns or explanations. My account was hacked and my information exposed I tried to get help and since I couldn’t I decided to create a new account which got locked when I called this man answered me and told me that my account getting hacked was impossible even though I told him the details on my old account had been changed. My mother is old and not very good with computers so I do her transactions for her and I was told that since I was hacked and was using my account to help my mother I was no longer allowed to use the services which is at no loss to me there are others but the blatant sexism from this man that constantly tried to shut me up and offered no HELP led me to this review I’d give 0 stars if I could.
  • Oct 20, 2021

    By Paul Dressler
    Horrible! Sent money to my sister, waited for it to be available. After about an hour and a half the app shows that it was cancelled and my account closed. Tried calling and all I was able to do was wait on hold. I then used Money Gram without any issues. Get it together Ria. :-(
  • Oct 7, 2021

    By Ricardo Estrada
    I was using this app before and was ok in prices NOW is to PRICE $$$, BEFORE I was sending $2500.00 to my country and 3 dollar for transportation NOW same amount $25 dollar for same transaction that is still my money. I going to look for another app doesn't still my money. I'M SERIOUSLY I DON'T RECOMMEND THIS APP TO NO VARY XXXXXXXXX

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