RetailMeNot: Coupons, Deals & Discounts
ShoppingRetailMeNot Inc.
Codes, cash back, coupons – save money everyday with instant deals!
Codes, cash back, coupons – save money everyday with instant deals!
10M+
Downloads
Featured on Reinvent Your Wardrobe – From Home & Your Smartphone
4.8
729.9K+ Ratings
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The 5 star reviews are likely from employees!!
I’ve used this app for about 9 months now and have run into nothing but trouble. I’ll click on the online cash back offer, process to check out via the partner site as usual and maybe 1/10 of my purchases are tracked by RMN. Here is were the problems start: after waiting 45+ days to allow for the purchase to be tracked- per their policy, customer service agents ask a million questions to ensure you are using the app “appropriately” (adding items to the cart only after you click the offer, making your purchase within an allotted amount of time after the offer is clicked, having the proper browser installed, etc.). After this point they have to do a manual payout once you provide proof of the purchase, well they get tired of doing this and will suspend your account with no explanation given. During my last email exchange with a rep I was told they have issues with their app tracking purchases and this is a known issue but still refuse to process any additional manual payouts. When it works it’s ok, but trying to haggle with people to get money back is a pain, totally not worth it. Please don’t download this app and google their reviews and complaints with the BBB, I’m not the only one having issues with this company! -
Used to work, but not so much
I used to check the app and use the coupon availability before I would shop all the time. But the last few times I tried to use the listed coupons, I would be told at the store that the coupons weren’t valid or they just didn’t work. Some stores would be nice and honor them, probably to keep customers happy, but some downright refused. Also, I used to take advantage of the Cash Back rewards option but for the last 2 months, I am unable to link my card, and receive an error message that states “We’re having an issue linking this offer at this time, but we’re working hard to fix it. Please try again soon.” I have notified customer service and received a response stating they are looking into it and never heard back. I even deleted and reinstalled the app, but still get the same error message. I’ve since switched to using Ebates, and have not had any issues. The couple times I’ve contacted customer service, I’ve had quicker response times, resolutions, and even a follow up email to make sure my issue was addressed and corrected. -
🤬Under Armour gift card HELL🤬
I attempted to purchase a $100 gift card that would give me 10% back instantly in stores or online and the experience was ridiculous! First of all any company in this day and age that doesn’t provide a phone number to speak to a live agent should be the first HUGE RED FLAD 🚩. I wasted a entire Sunday clowning around with their ridiculously slow system waiting for the sale to process and both attempts after like 12 hrs I was advised the sale was not processed and the funds would not be deducted from my credit card. I contacted my financial institution’s customer service to inquire if the issue was a denial from my bank and they confirmed it was all on RetailMeNot’s side of the attempted transaction. Do not waste your time or your available credit balance on these clowns. I now have a $200 pending amount on my credit card that I have to deal with a lower available balance for however long it will take to drop off the system. Their chat agents during normal business hours are absolutely useless also. 🤬 -
Flawed. Waste of time.
Should have read more comments before downloading RMN. They’re using a so-called “3rd party specialist” that declines your transactions randomly. Just saw another comment and realized I wasn’t the only person who had tried a few times, contacted their support, and their support could offer no explanation, no solution, no nothing. Seriously RMN is not the only gift card app available. And despite you claiming ALL the gift card apps use the same “3rd party specialist”, I had made purchases on other apps just fine. So stop pointing finger at customers when you cannot even handle your own payment, or pick a valid vendor to handle payment for you. UPDATE: Please stop your meaningless reply. Note that the so-called “security measure” you have is randomly blocking customers who have no issues with ANY other online retailers. And stop telling people to try again if you know it won’t work. Be a responsible developer. -
What’s the point?
The sole purpose of this app is to save money while shopping and it couldn’t even help me do that.... I bought 200 dollar shoes from finish line and on RetailMeNot it said “scan your receipt for 3% back” ....... I obviously did that. 45 days later I was supposed to get the 3%... To this very day I have not had a single email from RetailMeNot .. confirming that I submitted my receipt, etc. There’s nothing from them... on the app I tried to check my history and there’s no history of me doing that ... how could there not be a history or email record? Like do you really think I’d take time out of my schedule to write this review if you guys didn’t mess up? You have one job.... I can’t believe I never even got an email confirmation and that there’s no history on the app.. Your customer service support or whatever is a joke... there’s NOTHING for “can’t see my purchase” nothing even close to it... what a waste of space on my phone.
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AYO WHAT THE F*CK
I just tried to use a promo code from doordash on Retailmenot and it’s gonna say “Sorry invalid promo code” -
Scam
I use this app for every eligible purchase and I never get any cash back!!!!! To me the app is a scam! -
Promo codes don’t work
I’ve been looking for a promo code from door dash and entered it in the app and says that it’s invalid then I look for other one and those come out invalid -
Garbage
Does not work. -
Do far made 15 dollars in a year or so
Do far made 15 dollars in a year or so. Not worth the time. I kept trying it hoping it will but the savings are never as high as they say
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No RedPlum Coupons Yet???
Very disappointed that this company who has already merged with RedPlum still has not moved the grocery market sector (manufacturer coupons) to their app or website yet. How long can it possibly take? There are those of us who are environmentally conscious thus try to reduce the amount of paper waste and with your company only allowing consumers the option of availability to these manufacturer discounts via print inserts in a dying industry of the printed newspaper just states how much your company has no concern for our environment and a lacking knowledge of the growing digital market. -
Good however...
This app works. Helps you find savings, coupons. One of the flaws of the app is that it’s not the convenient. You can favorite stores but it doesn’t have a tab where you can view your favorites offhand easily which would be the point instead of having to search it .. which defeats the purpose of favoriting it. The user interface could be better which is why overall rating would be a 2. Should use ebates app as a reference to improve the gui -
Love RetailMeNot!
I did (note past tense) use Retailmenot frequently, but since I did the iOS 11 update on my phone and iPad I get a message several times a day that the Retailmenot developer needs to update their app to be compatible with the iOS update. Hence, I can’t use the Retailmenot app anymore until that happens. Surely you folks at Retailmenot know this by now!?! So why hasn’t it been done? I would think you folks would want those like me to be able to use it! Please explain and thank you in advance! -
Location doesn’t work
I have downloaded this app multiple times and I still cannot get it give me an option to allow location services with this app. It’s not an option on my iPhone X at all. It worked with my iPhone 6. I also don’t like that a lot of the times the coupons will not work when I try to use them with the store. Please fix these issues. This app used to be great.
-
The 5 star reviews are likely from employees!!
I’ve used this app for about 9 months now and have run into nothing but trouble. I’ll click on the online cash back offer, process to check out via the partner site as usual and maybe 1/10 of my purchases are tracked by RMN. Here is were the problems start: after waiting 45+ days to allow for the purchase to be tracked- per their policy, customer service agents ask a million questions to ensure you are using the app “appropriately” (adding items to the cart only after you click the offer, making your purchase within an allotted amount of time after the offer is clicked, having the proper browser installed, etc.). After this point they have to do a manual payout once you provide proof of the purchase, well they get tired of doing this and will suspend your account with no explanation given. During my last email exchange with a rep I was told they have issues with their app tracking purchases and this is a known issue but still refuse to process any additional manual payouts. When it works it’s ok, but trying to haggle with people to get money back is a pain, totally not worth it. Please don’t download this app and google their reviews and complaints with the BBB, I’m not the only one having issues with this company! -
Used to work, but not so much
I used to check the app and use the coupon availability before I would shop all the time. But the last few times I tried to use the listed coupons, I would be told at the store that the coupons weren’t valid or they just didn’t work. Some stores would be nice and honor them, probably to keep customers happy, but some downright refused. Also, I used to take advantage of the Cash Back rewards option but for the last 2 months, I am unable to link my card, and receive an error message that states “We’re having an issue linking this offer at this time, but we’re working hard to fix it. Please try again soon.” I have notified customer service and received a response stating they are looking into it and never heard back. I even deleted and reinstalled the app, but still get the same error message. I’ve since switched to using Ebates, and have not had any issues. The couple times I’ve contacted customer service, I’ve had quicker response times, resolutions, and even a follow up email to make sure my issue was addressed and corrected. -
🤬Under Armour gift card HELL🤬
I attempted to purchase a $100 gift card that would give me 10% back instantly in stores or online and the experience was ridiculous! First of all any company in this day and age that doesn’t provide a phone number to speak to a live agent should be the first HUGE RED FLAD 🚩. I wasted a entire Sunday clowning around with their ridiculously slow system waiting for the sale to process and both attempts after like 12 hrs I was advised the sale was not processed and the funds would not be deducted from my credit card. I contacted my financial institution’s customer service to inquire if the issue was a denial from my bank and they confirmed it was all on RetailMeNot’s side of the attempted transaction. Do not waste your time or your available credit balance on these clowns. I now have a $200 pending amount on my credit card that I have to deal with a lower available balance for however long it will take to drop off the system. Their chat agents during normal business hours are absolutely useless also. 🤬 -
Flawed. Waste of time.
Should have read more comments before downloading RMN. They’re using a so-called “3rd party specialist” that declines your transactions randomly. Just saw another comment and realized I wasn’t the only person who had tried a few times, contacted their support, and their support could offer no explanation, no solution, no nothing. Seriously RMN is not the only gift card app available. And despite you claiming ALL the gift card apps use the same “3rd party specialist”, I had made purchases on other apps just fine. So stop pointing finger at customers when you cannot even handle your own payment, or pick a valid vendor to handle payment for you. UPDATE: Please stop your meaningless reply. Note that the so-called “security measure” you have is randomly blocking customers who have no issues with ANY other online retailers. And stop telling people to try again if you know it won’t work. Be a responsible developer. -
What’s the point?
The sole purpose of this app is to save money while shopping and it couldn’t even help me do that.... I bought 200 dollar shoes from finish line and on RetailMeNot it said “scan your receipt for 3% back” ....... I obviously did that. 45 days later I was supposed to get the 3%... To this very day I have not had a single email from RetailMeNot .. confirming that I submitted my receipt, etc. There’s nothing from them... on the app I tried to check my history and there’s no history of me doing that ... how could there not be a history or email record? Like do you really think I’d take time out of my schedule to write this review if you guys didn’t mess up? You have one job.... I can’t believe I never even got an email confirmation and that there’s no history on the app.. Your customer service support or whatever is a joke... there’s NOTHING for “can’t see my purchase” nothing even close to it... what a waste of space on my phone.