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Raising Cane's Chicken Fingers

Raising Cane's Chicken Fingers

Raising Cane's Restaurants, L.L.C.

Order and pay ahead with the Raising Cane's app. Get Clickin' for Chicken™!

4.9 Ratings 26K+ Reviews 100K+ Downloads

Ratings & Reviews

4.9
25.9K+ Ratings
  1. 5
    92+%
  2. 4
    5+%
  3. 3
    1+%
  4. 2
    0+%
  5. 1
    1+%
Write a Review
  • Apr 12, 2021

    By Jesus Lopez
    The simplicity paired with the richness of the flavor in the chicken and the sauce is a nice delight. I had Raising Canes for the first time a few years ago. My only wish was more bread.
  • Apr 4, 2021

    By William Nelson
    The one glaring flaw in this app is a failure to either save login credentials permanently, or to allow third-party auth via Google or Facebook. I don't know if the app is buggy or if I've been making typos while trying to reset my password, but in any case, it's not what I want to be doing when I'm hungry for some delicious chicken. The whole point of an app is to bypass a lot of the hassle, and an unfriendly auth system is contrary to that goal. Please implement third-party auth.
    more
  • Apr 8, 2021

    By Molly G
    so happy there's a mobile app now so I dont have to sit in the drive thru line to wait for my food! thank you!!
  • Apr 5, 2021

    By Luis Marez
    When I add to the order its not showing me the items I've added or modified. Also there seems to be something wrong with paying...I paid but wasn't quite sure therefore when I arrived at the store I had to ask if my order was received, it was, but again wasn't quite sure. Otherwise LOVE the app and more so the chicken and the toast mmmmm! Ok bye🙂
    more
  • Apr 11, 2021

    By L'Traiviana Hall
    First of all.....Canes is awesome, they have fresh food, fresh lemonade, fresh service, its all fresh. App was easy to use.
  • Apr 8, 2021

    By Marvin Gonzalez
    Order on the app figure quick and easy just show up. Says order ready at 230 i show up at 2:35...30min later i get my food they said they never got the order and the food is cold fries are stale didn't even bother bringing it up waited too long just to get my nephews some food. Not coming back
    more
  • 👎👎👎👎😞😞 Apr 14, 2021

    By Rrrrmmmmkkk
    Since you pay for the ready before you get to this restaurant they don’t care about the quality of what you’re getting, granted it could be my particular raising Cane‘s #55 in Baton Rouge, LA. Granted I was late picking it up about 40 minutes, but they did not call me to see if my time was changed, they had it all packed up and sitting on the counter when I got there. So all the food is cold and not good. All because of the app and me paying before hand. Got the answer from the developers keeping my app open doesn’t make a bit of difference in the order of $140 + I placed. Cold food because it was paid for in advance. Raising Canes doesn’t lose anything if it’s cold or not, except a customer that will never order from them again the store doesn’t care and has done this before with missing items ordered on past orders. The app makes it worse so this store has their money and you don’t realize anything is wrong until it’s to late 👎👎👎👎
    more
  • Good concept, but very poorly executed Feb 11, 2021

    By SamuelNow
    It’s really cool that you can finally order ahead at Canes, but this app needs serious work. I made an account and three times it said there was an error and it couldn’t make it. So then, I try it again and it says there is already an account under that email. So I then try to log in with my email and password but when I pressed “log in” it would load for less than a second and then not log me in. I tried it 10 times until finally it said my email and password didn’t match, so I assumed I put in the password wrong and went to change my password. I put in my email so it would send the password change, but it came up with a red error that literally just Said [object Object] like what??? And it didn’t send the email confirmation. Once again if they can fix some issues with logging in this would be a great app.
    more
  • Just not that great Jan 22, 2021

    By Miizukin
    The app’s geo tracking is awful. There needs to be an “I’m here” button or there is no purpose to this whole curbside thing. It’s buggy and always sits at pending especially if you place the order at like 11:00 to be ready at 5:00. There’s also no way to add an extra item from the meal screen so it’s always a hassle trying to add items from the extras screen. I get that the response is always to leave the app open with geo tracking enabled for the order, but that’s just simply bad app design. To make it more convenient for customers, especially for those that order ahead, there needs to be some way for the customer to indicate that they are either on their way, or at the restaurant. Overall, the design looks like it kept mainly the staff and IT system in mind, which is a good thing, but not much consideration for the customer’s convenience.
    more
  • Apr 8, 2021

    By Noah Evans
    1 star solely because there is no reward system. We save you money by streamlining ordering process, it should be paid back through rewards

No reviews available

  • Apr 12, 2021

    By Jesus Lopez
    The simplicity paired with the richness of the flavor in the chicken and the sauce is a nice delight. I had Raising Canes for the first time a few years ago. My only wish was more bread.
  • Apr 8, 2021

    By Molly G
    so happy there's a mobile app now so I dont have to sit in the drive thru line to wait for my food! thank you!!
  • Apr 11, 2021

    By L'Traiviana Hall
    First of all.....Canes is awesome, they have fresh food, fresh lemonade, fresh service, its all fresh. App was easy to use.
  • Worked great for me Feb 24, 2021

    By jtfromoc
    I downloaded the app and created an account and I found it was very easy to do. I set up my payment method entered all my information and then went to the menu. The menu was easy to navigate I was able to place my order make my payment and my order was ready for pick up upon arrival. For me, I give it five stars.
    more
  • Apr 8, 2021

    By Mitchell H
    The app was very intuitive. I had no issues and ordered quickly.
  • Apr 4, 2021

    By William Nelson
    The one glaring flaw in this app is a failure to either save login credentials permanently, or to allow third-party auth via Google or Facebook. I don't know if the app is buggy or if I've been making typos while trying to reset my password, but in any case, it's not what I want to be doing when I'm hungry for some delicious chicken. The whole point of an app is to bypass a lot of the hassle, and an unfriendly auth system is contrary to that goal. Please implement third-party auth.
    more
  • Feb 25, 2021

    By Scott Manning
    Update 2-24-2021: App button is now displaying and I can save my vehicle. Thanks. <\p> Update 2-7-2021: App works now but app icon still doesn't show up. It's still a green droid button.<\p> The app used to work, but I noticed the App button went missing on my phone and I tried fixing it by uninstalling and reinstalling. Now, I can no longer login to my account. I just get a spinning wheel and then the login screen stays there. Please fix this issue.
    more
  • Mar 5, 2021

    By jose esquivel
    I have no issues with the app. Occasionally it will load slowly or not at all. These have been rare to none. I still love this app and it makes ordering such a breeze. Also, I know this has nothing to do with the App directly, thank GOD for the Raising Cane's here in Laredo!
    more
  • Apr 5, 2021

    By Luis Marez
    When I add to the order its not showing me the items I've added or modified. Also there seems to be something wrong with paying...I paid but wasn't quite sure therefore when I arrived at the store I had to ask if my order was received, it was, but again wasn't quite sure. Otherwise LOVE the app and more so the chicken and the toast mmmmm! Ok bye🙂
    more
  • The app itself generally works well Jan 23, 2021

    By Ryntak94
    I downloaded because I forgot my wallet and was disappointed to find that the app does not accept Apple Pay. Also you should have an I’m here button as not everyone wants to enable Geotracking. You know, privacy and all. Just because you made an easier way doesn’t mean that it should be the only option. Don’t force your customers into providing you with data that they don’t want to. On the up side, the app was otherwise very easy to use and gave many options for customizing my order!
    more
  • Works fine but no “I’m here” button Nov 28, 2020

    By Makeitraingamer
    The app works well to place the order and everything, except there was no button to signify to the store that we had arrived and order ended up coming out about 20 minutes late. It could have been a one time occurrence but I think it would be useful if there was a way to signify to the store that we had arrived instead of having to call them.
    more
  • Good concept, but very poorly executed Feb 11, 2021

    By SamuelNow
    It’s really cool that you can finally order ahead at Canes, but this app needs serious work. I made an account and three times it said there was an error and it couldn’t make it. So then, I try it again and it says there is already an account under that email. So I then try to log in with my email and password but when I pressed “log in” it would load for less than a second and then not log me in. I tried it 10 times until finally it said my email and password didn’t match, so I assumed I put in the password wrong and went to change my password. I put in my email so it would send the password change, but it came up with a red error that literally just Said [object Object] like what??? And it didn’t send the email confirmation. Once again if they can fix some issues with logging in this would be a great app.
    more
  • Needs major polish Jan 23, 2021

    By Brian CIO
    After waiting this long for an app I was hoping for a very native user experience. First the app gives you an option to skip the account creation step but then forces you to create it anyway before finishing your order. Also, a modern iOS app should streamline data entry of your contact information and credit card but it does not. Everything has to be typed in. This makes the account creation painful if you are in a hurry. The app also does not leverage the password keychain to generate a secure password although it looks like it will let you access a saved password. But that doesn’t help for the painfully slow registration process. Looking forward to another release that addresses these shortcomings.
    more
  • Very poor app Mar 24, 2021

    By iamramsey
    The app is just a wrapper around a web view, which isn’t so bad because the design is decent. However, there are quirks that make it nearly unusable. For example, no matter which credit card I attempt to use, it’s rejected due to an invalid billing address. This doesn’t happen with any other company, and it makes me suspect that the app is processing the payment with my apartment number included in an invalid way. So, I literally can’t check out. This app should allow Apple Pay (we’re in 2021), and this wouldn’t even be a concern. Also, there’s a max password length limit of 25 characters, which is ridiculous. There is literally no technical reason that any password length maximum needs to be imposed.
    more
  • Order is never ready on time and no way to report that it wasn’t ready on time. Feb 15, 2021

    By Dark_Ark
    About a 50/50 chance they even get your Mobile order. I’ve ordered an hour early at least 5 times now, show up on time and still have to wait 30+ mins for my order. When I order my dinner at 5pm and select the option to pick it up at 6pm I expect to pick it up at that time not, 6:30pm. Multiple times I’ve had to just show them what I ordered after the order on the app doesn’t go through. Multiple times the directions on the app don’t take you to the restaurant. this is unacceptable, if the food wasn’t so good, I would’ve stopped coming here long ago.
    more
  • Apr 8, 2021

    By Marvin Gonzalez
    Order on the app figure quick and easy just show up. Says order ready at 230 i show up at 2:35...30min later i get my food they said they never got the order and the food is cold fries are stale didn't even bother bringing it up waited too long just to get my nephews some food. Not coming back
    more
  • 👎👎👎👎😞😞 Apr 14, 2021

    By Rrrrmmmmkkk
    Since you pay for the ready before you get to this restaurant they don’t care about the quality of what you’re getting, granted it could be my particular raising Cane‘s #55 in Baton Rouge, LA. Granted I was late picking it up about 40 minutes, but they did not call me to see if my time was changed, they had it all packed up and sitting on the counter when I got there. So all the food is cold and not good. All because of the app and me paying before hand. Got the answer from the developers keeping my app open doesn’t make a bit of difference in the order of $140 + I placed. Cold food because it was paid for in advance. Raising Canes doesn’t lose anything if it’s cold or not, except a customer that will never order from them again the store doesn’t care and has done this before with missing items ordered on past orders. The app makes it worse so this store has their money and you don’t realize anything is wrong until it’s to late 👎👎👎👎
    more
  • Just not that great Jan 22, 2021

    By Miizukin
    The app’s geo tracking is awful. There needs to be an “I’m here” button or there is no purpose to this whole curbside thing. It’s buggy and always sits at pending especially if you place the order at like 11:00 to be ready at 5:00. There’s also no way to add an extra item from the meal screen so it’s always a hassle trying to add items from the extras screen. I get that the response is always to leave the app open with geo tracking enabled for the order, but that’s just simply bad app design. To make it more convenient for customers, especially for those that order ahead, there needs to be some way for the customer to indicate that they are either on their way, or at the restaurant. Overall, the design looks like it kept mainly the staff and IT system in mind, which is a good thing, but not much consideration for the customer’s convenience.
    more
  • Apr 8, 2021

    By Noah Evans
    1 star solely because there is no reward system. We save you money by streamlining ordering process, it should be paid back through rewards
  • Serious flaw Feb 6, 2021

    By WendyS7272
    The first time I used the app, it seemed pretty good. It took the restaurant almost 10 minutes to bring out my food after I arrived, but I don’t know if that was the app or just the people. But, since then, I’ve attempted to use it THREE different times at two locations. I choose my restaurant, enter my family’s order, enter payment info, choose curbside (it has always said that drive thru isn’t available), enter the description of my vehicle and *THEN* after all that, it says “we’re sorry, Cane’s #xxx is not taking mobile orders at this time”. WTH?!?! Either it’s saying that because it’s somehow erroring out at the end or someone made a SERIOUS design flaw that doesn’t tell you a restaurant is unavailable until after you’ve wasted a bunch of time. Really, REALLY annoying. Will not use this app again.
    more

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