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Introducing a whole new way to see your trips.
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Good app, could improve compared to other airline apps
Oct 5, 2019 The Qantas app is good but is lacking in two main areas. 1. Tickets added to Apple Wallet do not automatically update and do not show up on screen before a flight. This functionality is very handy and has been standard with other airlines, such as American, for a long time. 2. Award Flights Search - while you can now, finally, search for award flights in the app, it is very unintuitive to find. One must search for a regular flight then scroll to the bottom and choose Classic Flight Rewards. Additionally, this search appears to take place in a browser window, making it slower and more difficult to use. I sincerely hope Qantas improve these two features.more -
Features don't work
Dec 17, 2019 Good at basic functions but features like 'add to calendar' and 'add to boarding pass to Apple wallet' don't work/appear broken. Not as intuitive or comprehensive as other airline apps now available in the market.more -
Great app!
Aug 2, 2019 Intuitive and easy to use! Nothing to complain about! -
BNE to Sydney Review
Sep 5, 2019 No matter we’re I travel at home or abroad Qantas beats all other airlines hands down. Thank you QANTAS. -
Best Airline App I’ve Used
Jul 25, 2019 Qantas App is probably the best airline app I have used.
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Dec 10, 2020 My android app just goes black. What is happening? Its now November, still cant log in Says Im not connected to internet but other apos work Have uninstalled and reinstalled this app so many times as it wouldn't update my details. Said' we are having problems, will try to fix it' This has been going on for months Now 11 Dec I have again uninstalled and tried to reinstall but it says there is a problem with my internet. Internet is fine for everything elsemore -
Nov 1, 2020 This app used to work fine on my android phone. Now it won't open at all, even after reinstalling. Start issuing frequent flyer cards again. Your app doesn't work well enough to accommodate for the lack of a card. -
Zero stars
Dec 18, 2019 The app didn’t recognize my CORRECT frequent flyer details. Now I’m locked out whilst overseas and the only way to reset the pin is by starting a 3-5 day process which doesn’t include the 2 x one hour phone calls to get to that stage. Wish I never downloaded it and I would recommend thinking twice before trying it yourself. Especially when you’re away from home.more -
Jan 12, 2021 Have to force close this app before every use. Is a buggy mess, very few useful features when it works, seems mostly geared towards selling you things. -
Nov 26, 2020 Some serious issues. The manage booking function does not work, nothing happens when you try to select any function within it. The profile section does not load at all. I've checked and there are no updates available
No reviews available
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Great app!
Aug 2, 2019 Intuitive and easy to use! Nothing to complain about! -
BNE to Sydney Review
Sep 5, 2019 No matter we’re I travel at home or abroad Qantas beats all other airlines hands down. Thank you QANTAS. -
Best Airline App I’ve Used
Jul 25, 2019 Qantas App is probably the best airline app I have used. -
Fantastic!!!
May 18, 2013 What a fantastic app! I had already reserved my next flight with my travel agent when Qantas sent me an e-mail to download the app, which I did. Checking the fares, Qantas offered the same flight cheaper, forcing my travel agent to beat the price by $1.00! So obviously I think the app is fantastic, because it has saved me several hundred dollars $$$ already on the same day I downloaded it. Now I get all airfare specials right to my phone. Thanks Qantas for a great app that has already saved me money. Now I can book direct next time. Bon Voyage... ✈more -
This is not the Voice
Jun 3, 2014 Somewhat simplistic. Not much of an update on the previous iteration - except perhaps more timely flight change notifications? If you want to enter the Voice competition, but already have the app installed and merely upgrade - you don't get an entry form; therefore cannot be a part of the competition. Would be good to see Qantas hotel and car bookings too - as a multifunctional trip organiser.more
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Rewards Flights
Mar 20, 2018 Numerous times have booked flights with OneWorld airlines but regardless of whether I use my Qantas number or not, the trip doesn’t appear in the app. Why have the “Add Trip” feature if you can’t add your trip?! Look at the American Airlines app and copy the good things.more
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Good app, could improve compared to other airline apps
Oct 5, 2019 The Qantas app is good but is lacking in two main areas. 1. Tickets added to Apple Wallet do not automatically update and do not show up on screen before a flight. This functionality is very handy and has been standard with other airlines, such as American, for a long time. 2. Award Flights Search - while you can now, finally, search for award flights in the app, it is very unintuitive to find. One must search for a regular flight then scroll to the bottom and choose Classic Flight Rewards. Additionally, this search appears to take place in a browser window, making it slower and more difficult to use. I sincerely hope Qantas improve these two features.more -
Features don't work
Dec 17, 2019 Good at basic functions but features like 'add to calendar' and 'add to boarding pass to Apple wallet' don't work/appear broken. Not as intuitive or comprehensive as other airline apps now available in the market.more -
Electronic boarding passes ? Check in?
Aug 8, 2017 Taking an international flight tonight, seems there is no way to check in or display an electronic boarding pass in app. To check in, you are directed to use the full website on a computer, and from there you can print out your electronic boarding pass. Other airlines have apps that can do this, yours should too.more
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Nov 26, 2020 Some serious issues. The manage booking function does not work, nothing happens when you try to select any function within it. The profile section does not load at all. I've checked and there are no updates available -
Nov 9, 2020 Constantly saying Something went wrong when I try to check in. Website is no better -
Basic functionality and old boarding passes now lost to the system
Jul 26, 2014 The app seems to work ok. But the new version of the app looks a bit different in how it displays info but seems to be equal or lower functionality!? While new App has boarding pass generated and stay within the app it can't be opened with passbook and the app doesn't allow access to old boarding passes I need for expense claims etc. It's always been a pretty basic app but you'd expect it to grow substantially over time. Would be great to - be able to select seats within app - be able to purchase extra luggage - be able to access frequent flyer profile, history, summary etc - soviet cut to key parts of Qantas webpage Hopefully some time and money can be diverted to this at some point please? Thanksmore -
Dec 21, 2020 Poorly done Qantas website viewer. Needs a whole re-do.
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Dec 10, 2020 My android app just goes black. What is happening? Its now November, still cant log in Says Im not connected to internet but other apos work Have uninstalled and reinstalled this app so many times as it wouldn't update my details. Said' we are having problems, will try to fix it' This has been going on for months Now 11 Dec I have again uninstalled and tried to reinstall but it says there is a problem with my internet. Internet is fine for everything elsemore -
Nov 1, 2020 This app used to work fine on my android phone. Now it won't open at all, even after reinstalling. Start issuing frequent flyer cards again. Your app doesn't work well enough to accommodate for the lack of a card. -
Zero stars
Dec 18, 2019 The app didn’t recognize my CORRECT frequent flyer details. Now I’m locked out whilst overseas and the only way to reset the pin is by starting a 3-5 day process which doesn’t include the 2 x one hour phone calls to get to that stage. Wish I never downloaded it and I would recommend thinking twice before trying it yourself. Especially when you’re away from home.more -
Jan 12, 2021 Have to force close this app before every use. Is a buggy mess, very few useful features when it works, seems mostly geared towards selling you things. -
Dec 4, 2020 Manage booking doesn't do anything. The details contained in the app are not sufficient to call and change flights either (according to the Qantas staff) So it's basically just a ticket replacement and flight schedule in exchange for farming my data?more
What’s Groovy
The App is very user friendly. It was easy to navigate & fast. I did it while waiting for my flight.
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What’s Subpar
Very poorly designed experience with janky UX and loading failure resulting in blank screens. Worst aspect of it though is that most of the functionality you'd expect from this app simply opens a website, with no context of the messaging you've already seen or the specific details you're looking for. What is the point of an app that just opens webpages? Also, desperately needs live chat support functionality so that we don't have to spend hours waiting on hold to talk to someone.
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