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Pure Chat - Live Website Chat

Pure Chat - Live Website Chat

Pure Chat

The easiest & fastest way to add live chat to your website.

4.0 Ratings 3K+ Reviews 100K+ Downloads

About Pure Chat - Live Website Chat

The easiest & fastest way to add live chat to your website.
see more about Pure Chat - Live Website Chat

Ratings & Reviews

4.0
2.7K+ Ratings
  1. 5
    62+%
  2. 4
    14+%
  3. 3
    4+%
  4. 2
    6+%
  5. 1
    14+%
Write a Review
  • Dec 11, 2020

    By Chinecherem Jane Nweke
    It's nice but there should be notifications for incoming visitors and faster refreshment
  • Jan 12, 2021

    By Mark Gabriel
    Always on top of things !
  • Sep 15, 2020

    By Mcking Khalep
    Good but no notification for incoming visitors
  • Oct 23, 2018

    By Tom Michael
    I loved using PureChat. I would highly recommend switching to the pro version as texts were the only consistent way that I would not miss chats. The notifications are excellent as well and the UI is easy to use and intuitive. Customer support is responsive and helpful and the whole system is not too expensive for the functionality that you get.
    more
  • Feb 12, 2020

    By James Avey
    This app drives my sales. It gets the conversation started with the customer. Customers still like to have interaction with the people they buy from at least on bigger ticket items. I think a lot of my customers call me or email me or chat with me to make sure that I really am there and not some website that was created and then forgotten by someone. We've all seen that kind of website. I believe that there is a larger piece of the market for you if you are willing to interact with your customer
    more
  • Nov 11, 2020

    By Faisal Arif
    I missed all the notifications, when the app isn't running and device hace internet access. Even I got the notification for the chat after half of of an hour. Something wrong with the connection and notification.
  • Jul 30, 2020

    By Money Options 101
    So, the interface on this chat app is great and everything... Only, it doesn't generally do a good job of connecting in real time. Very often I'll see the chat default to a contact box, even when I'm staring at the app open on my phone. That's just unreliable.
    more
  • Dec 16, 2020

    By Stormy
    Doesn't pop when visitor visit the companies
  • Apr 6, 2019

    By Andrey Izvekov
    Found the app totally useless as it has failed to work every time when I tried it from my web site. Why a one needs to fill in a form in order to start chatting? Why can't it just be like any other messenger when you "type and send"?... Wouldn't recommend. The reason I'm Writing this review is that I again got a notification that someone has tried to reach me out through the app and couldn't. I couldn't log in as well due to a constant "oh no, something has gone wrong on our end"...
    more
  • Jun 21, 2019

    By JD Jankowski
    This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
    more

No reviews available

  • Jan 12, 2021

    By Mark Gabriel
    Always on top of things !
  • Oct 23, 2018

    By Tom Michael
    I loved using PureChat. I would highly recommend switching to the pro version as texts were the only consistent way that I would not miss chats. The notifications are excellent as well and the UI is easy to use and intuitive. Customer support is responsive and helpful and the whole system is not too expensive for the functionality that you get.
    more
  • Feb 12, 2020

    By James Avey
    This app drives my sales. It gets the conversation started with the customer. Customers still like to have interaction with the people they buy from at least on bigger ticket items. I think a lot of my customers call me or email me or chat with me to make sure that I really am there and not some website that was created and then forgotten by someone. We've all seen that kind of website. I believe that there is a larger piece of the market for you if you are willing to interact with your customer
    more
  • Feb 8, 2019

    By EnviroCare Restoration
    This is the app I was waiting for! I looked for an app to help me have a chat on my website and not have to sit at the computer all day, then I found Pure Chat. Very well built, easy to use and a great feature to my website.
  • Dec 11, 2020

    By Chinecherem Jane Nweke
    It's nice but there should be notifications for incoming visitors and faster refreshment
  • Feb 20, 2019

    By Jenny Simon Fine Art
    stopped working. white page with error on two different servers when connecting with shopify and didn't show up on websites. but now it's working again. love this app. i hope it will continue working. thanks
  • Sep 15, 2020

    By Mcking Khalep
    Good but no notification for incoming visitors
  • Mar 26, 2019

    By Andrew James
    After login for some time (without using it for a while) when I open the app back it won't allow me to connect to my account and I was force to logout and login again. (I try to click connect but it won't go through and keep on giving me the same page)
    more
  • Dec 14, 2018

    By Samuel Carter
    It's a good app but it keeps logging you out and very difficult to log in. The only time you'll notice this situation is when there's is an incoming chat and you will end up missing it and losing customers. Kindly try to work on that for us Thank you
    more
  • Nov 11, 2020

    By Faisal Arif
    I missed all the notifications, when the app isn't running and device hace internet access. Even I got the notification for the chat after half of of an hour. Something wrong with the connection and notification.
  • Jul 30, 2020

    By Money Options 101
    So, the interface on this chat app is great and everything... Only, it doesn't generally do a good job of connecting in real time. Very often I'll see the chat default to a contact box, even when I'm staring at the app open on my phone. That's just unreliable.
    more
  • Feb 11, 2019

    By Tiko Blane
    The same issue as lots of other reviewers. Sometimes this app works fine but most of the time you don't get any notification what so ever and they respond with the same "canned" response. No I am NOT using any power saving features. You will miss lots (most) of chats using this!
    more
  • Dec 16, 2020

    By Stormy
    Doesn't pop when visitor visit the companies
  • Apr 6, 2019

    By Andrey Izvekov
    Found the app totally useless as it has failed to work every time when I tried it from my web site. Why a one needs to fill in a form in order to start chatting? Why can't it just be like any other messenger when you "type and send"?... Wouldn't recommend. The reason I'm Writing this review is that I again got a notification that someone has tried to reach me out through the app and couldn't. I couldn't log in as well due to a constant "oh no, something has gone wrong on our end"...
    more
  • Jun 21, 2019

    By JD Jankowski
    This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
    more
  • May 12, 2020

    By Tim Fleming
    Mobile app is the worst I have ever used. We miss 90% of our incoming live chats from our website. Best part is on their website "live chat" never has anyone live. I am on the paid version too. Not worth it. Online dashboard works good. Currently looking at new live chats.
    more
  • Jan 27, 2020

    By D Powell
    Notifications dont work. Missing every chat. Tried all fixes - app is the problem. Not android power saving etc. Had two techs look at phone - app is not sending notifications unless app is physically visible on phones screen. Also tried second android phone - exactly the same - no notifications (just email saying you missed the chat)
    more

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