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Pure Chat - Live Website Chat

Pure Chat - Live Website Chat

Pure Chat

The easiest & fastest way to add live chat to your website.

4.1 Ratings 3K+ Reviews 100K+ Downloads

About Pure Chat - Live Website Chat

The easiest & fastest way to add live chat to your website.
see more about Pure Chat - Live Website Chat

Ratings & Reviews

4.1
2.6K+ Ratings
  1. 5
    64%
  2. 4
    14%
  3. 3
    5%
  4. 2
    5%
  5. 1
    12%
  • Jul 10, 2020

    By Suresh N
    Good and easy to use.
    more
  • May 21, 2020

    By Jeff Petersen
    Great service, okay app. I have missed a few chats due to not receiving the notification before the chat runs out of time to respond.
    more
  • May 23, 2020

    By Julian Annis
    So far so good easy to use and set up. Can't fault it after all, it is free
    more
  • May 24, 2020

    By Brian Hansen
    Not receiving incoming notifications on my note 10. I do receive missed chat notifications.
    more
  • Sep 10, 2020

    By Beatrice Nabulya
    Quite easy to use
    more
  • Jun 28, 2020

    By Dillon Robinson
    FYI to anyone interested this is a paid for service and only a 30 day trial. It is 39/month paid annually! Would not advise look for another alternative
    more
  • May 13, 2020

    By Paul wragg
    Notifications by SMS and Android app seldom work - so what's the point? "Technical support" seems to be run by a feckless teenager.
    more
  • Jul 30, 2020

    By Money Options 101
    So, the interface on this chat app is great and everything... Only, it doesn't generally do a good job of connecting in real time. Very often I'll see the chat default to a contact box, even when I'm staring at the app open on my phone. That's just unreliable.
    more
  • Apr 6, 2019

    By Andrey Izvekov
    Found the app totally useless as it has failed to work every time when I tried it from my web site. Why a one needs to fill in a form in order to start chatting? Why can't it just be like any other messenger when you "type and send"?... Wouldn't recommend. The reason I'm Writing this review is that I again got a notification that someone has tried to reach me out through the app and couldn't. I couldn't log in as well due to a constant "oh no, something has gone wrong on our end"...
    more
  • Jun 21, 2019

    By JD Jankowski
    This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
    more

No reviews available

  • Jul 10, 2020

    By Suresh N
    Good and easy to use.
    more
  • May 23, 2020

    By Julian Annis
    So far so good easy to use and set up. Can't fault it after all, it is free
    more
  • Sep 10, 2020

    By Beatrice Nabulya
    Quite easy to use
    more
  • Oct 23, 2018

    By Tom Michael
    I loved using PureChat. I would highly recommend switching to the pro version as texts were the only consistent way that I would not miss chats. The notifications are excellent as well and the UI is easy to use and intuitive. Customer support is responsive and helpful and the whole system is not too expensive for the functionality that you get.
    more
  • Apr 16, 2020

    By Mike Vlone
    The best app for your site. I have 3 agents on free plan and it is more than enough. Would recommend to anyone. Thanks Privy team.
    more
  • May 24, 2020

    By Brian Hansen
    Not receiving incoming notifications on my note 10. I do receive missed chat notifications.
    more
  • Jul 5, 2020

    By DAVID MATHENGE
    Good App. Can't wait to upgrade to premium.
    more
  • Apr 12, 2020

    By Pratik Agarwala
    It's an awesome app with great features for free. Just a little disappointed with no auto response system setup or AI enabled.
    more
  • May 21, 2020

    By Jeff Petersen
    Great service, okay app. I have missed a few chats due to not receiving the notification before the chat runs out of time to respond.
    more
  • Mar 26, 2019

    By Andrew James
    After login for some time (without using it for a while) when I open the app back it won't allow me to connect to my account and I was force to logout and login again. (I try to click connect but it won't go through and keep on giving me the same page)
    more
  • Dec 14, 2018

    By Samuel Carter
    It's a good app but it keeps logging you out and very difficult to log in. The only time you'll notice this situation is when there's is an incoming chat and you will end up missing it and losing customers. Kindly try to work on that for us Thank you
    more
  • Jun 28, 2020

    By Dillon Robinson
    FYI to anyone interested this is a paid for service and only a 30 day trial. It is 39/month paid annually! Would not advise look for another alternative
    more
  • Jul 30, 2020

    By Money Options 101
    So, the interface on this chat app is great and everything... Only, it doesn't generally do a good job of connecting in real time. Very often I'll see the chat default to a contact box, even when I'm staring at the app open on my phone. That's just unreliable.
    more
  • Feb 11, 2019

    By Tiko Blane
    The same issue as lots of other reviewers. Sometimes this app works fine but most of the time you don't get any notification what so ever and they respond with the same "canned" response. No I am NOT using any power saving features. You will miss lots (most) of chats using this!
    more
  • May 13, 2020

    By Paul wragg
    Notifications by SMS and Android app seldom work - so what's the point? "Technical support" seems to be run by a feckless teenager.
    more
  • Apr 6, 2019

    By Andrey Izvekov
    Found the app totally useless as it has failed to work every time when I tried it from my web site. Why a one needs to fill in a form in order to start chatting? Why can't it just be like any other messenger when you "type and send"?... Wouldn't recommend. The reason I'm Writing this review is that I again got a notification that someone has tried to reach me out through the app and couldn't. I couldn't log in as well due to a constant "oh no, something has gone wrong on our end"...
    more
  • Jun 21, 2019

    By JD Jankowski
    This app is horrible, it fails to stay logged in so I just don't get messages anymore. I get an error that flashes by so quick you can't read it then I have to log out and log back in to get anything to work. This happens so much that it is basically worthless because I don't know when it stops working so I just don't get notifications until I manually open the app and see it won't login and go through the above process. It has been doing this for 4 months, ever since we started using it.
    more

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