Amazon Photos
PhotographyAmazon Mobile LLC
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Ratings & Reviews
4.6
465.8K+ Ratings
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Only a few minutes and bugs are showing
I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why. 1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked. At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down... But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated.. -
Great app til recent update, keep accidentally adding favorites to whole albums as I make an album
I really love your app except two things...one is a long-standing complaint, that exif info including time&date&location, does download with pictures. The second is a new development since recent update. The “add to favorites” is right above the “add to album” tab. I’ve been careful only to hit add to album, and for some reason, it makes the whole album “add to favorites” and I can’t figure out how to remove that designation for one photo, let along a newly created album that has over 1,000 photos&videos...also, why isn’t the “add to album” on the top but you put it on the bottom? I don’t know who designed this specific change, but it’s not user friendly, especially it adding yo favorites when I’ve been careful to ensure I hit only “add to albums”. Please fix. -
App is pretty easy to use but was a nightmare on phone resources. On its own would drain the battery in a few hours and constantly getting warnings about causing usage. Turned my phone into a radiator regularly.
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Essential features missing
This is almost a great program. However, it falls short in a number of crucial ways. Firstly, there is no way to correct the many mistakes the facial recognition software makes. When it fails to recognize that an image contains a person, I can’t manually tag it. What’s worse, it frequently misidentifies two or three people as being the same person, and there’s no way to manually disambiguate. This is an essential function that must be added, and which competitor programs already have. Frustratingly, the facial recognition 'People' folders index only the photos uploaded by your own account. They leave out all the photos of the same people in the family vault. So it’s not a very useful compilation of all the photos of somebody. Thirdly, while this app allows manual album creation, your albums are stored only on your own account, and are not visible to anyone you add to your family vault. It’d be a huge bonus to be able to share albums with your family members. I’d also really appreciate being able to rotate a photo right in my account, without having to download it to my device, rotate it in a separate program, and re-upload it to prime photo all over again. With a few fixes, this can be an excellent photo storage program. -
Lightroom Doesn’t Recognize iPhone photos in Prime
After I turned on Prime Photos on my phone, I connected my iPhone to my computer and tried to import my photos into Lightroom. Lightroom did not recognize any of the photos for import that had copies saved in Prime Photos. It was like my phone was empty, even though my photos still show on my phone. So, while Prime Photos sounds like a great idea for cloud storage, it will screw up any photographer’s workflow who uses Lightroom. Now I’m trying to find instructions for downloading my photos from Prime to my computer, so I can import them in Lightroom. All kinds of tips on putting photos into Prime, but still looking for how to retrieve the full res copies. That should be a basic function of cloud storage: retrieving your photos from the cloud.
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Keeps saying no wifi on phone and tablet. Tried restart removed app and downloaded again. Still does'nt work. Terrible app.
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Keeps turning on auto upload
I am extremely frustrated that auto upload keeps turning on and uploading my photos to the cloud. Removing from phone. -
auto upload never run on background
auto upload never run on background. It only upload when you open the app. PS: of course app background refresh setting is on. also the auto-upload setting of this app is on. Seems like an app bug
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Great app til recent update, keep accidentally adding favorites to whole albums as I make an album
I really love your app except two things...one is a long-standing complaint, that exif info including time&date&location, does download with pictures. The second is a new development since recent update. The “add to favorites” is right above the “add to album” tab. I’ve been careful only to hit add to album, and for some reason, it makes the whole album “add to favorites” and I can’t figure out how to remove that designation for one photo, let along a newly created album that has over 1,000 photos&videos...also, why isn’t the “add to album” on the top but you put it on the bottom? I don’t know who designed this specific change, but it’s not user friendly, especially it adding yo favorites when I’ve been careful to ensure I hit only “add to albums”. Please fix. -
App is pretty easy to use but was a nightmare on phone resources. On its own would drain the battery in a few hours and constantly getting warnings about causing usage. Turned my phone into a radiator regularly.
-
Essential features missing
This is almost a great program. However, it falls short in a number of crucial ways. Firstly, there is no way to correct the many mistakes the facial recognition software makes. When it fails to recognize that an image contains a person, I can’t manually tag it. What’s worse, it frequently misidentifies two or three people as being the same person, and there’s no way to manually disambiguate. This is an essential function that must be added, and which competitor programs already have. Frustratingly, the facial recognition 'People' folders index only the photos uploaded by your own account. They leave out all the photos of the same people in the family vault. So it’s not a very useful compilation of all the photos of somebody. Thirdly, while this app allows manual album creation, your albums are stored only on your own account, and are not visible to anyone you add to your family vault. It’d be a huge bonus to be able to share albums with your family members. I’d also really appreciate being able to rotate a photo right in my account, without having to download it to my device, rotate it in a separate program, and re-upload it to prime photo all over again. With a few fixes, this can be an excellent photo storage program. -
Lightroom Doesn’t Recognize iPhone photos in Prime
After I turned on Prime Photos on my phone, I connected my iPhone to my computer and tried to import my photos into Lightroom. Lightroom did not recognize any of the photos for import that had copies saved in Prime Photos. It was like my phone was empty, even though my photos still show on my phone. So, while Prime Photos sounds like a great idea for cloud storage, it will screw up any photographer’s workflow who uses Lightroom. Now I’m trying to find instructions for downloading my photos from Prime to my computer, so I can import them in Lightroom. All kinds of tips on putting photos into Prime, but still looking for how to retrieve the full res copies. That should be a basic function of cloud storage: retrieving your photos from the cloud. -
Decent app but constantly nagging
The app itself is reasonably easy to use and reliable, though should offer more control of the uploading process such as selection of which photos rather than mass uploading. The worst part of the app is the huge number of notifications turned on by default, practically taking over my phone. The worst experience of all was the pop up of whether I liked the app or not with only a Yes or No option, freezing my experience in the app until tapping through an annoying series of interactions. I would not have provided a negative review if it were not for this prompt that interrupted my time in the app.
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Only a few minutes and bugs are showing
I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why. 1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked. At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down... But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated.. -
Unable to move complete folders to app
Unable to transfer a previous folder directly to the app. It has the ability to sort the photos by the date taken, whether or not there are people in the photos etc. But for some reason if you have an album created on it, it does not recognize it. Therefore the ONLY way to recreate an existing album is to manually add every single photo individually. Which in some cases is almost an impossible tasking, sifting through thousands of photos to recreate something that already exists and can be transferred by a click if they enabled that function. It seems like a simple tool as most photo apps sort the photos by the albums they’re already in, not the current date. Also the app does not save the photos when it is not open. -
Could be so much better
I have found Prime Photos incredibly frustrating to use, for the following reasons: 1. It offers the ability to place photos in albums, but there is no way to click on a given photo and quickly check what, if any, albums it already belongs to. You have to go to the album and look through it to check. This makes the album feature useless as far as I'm concerned. 2. I have not been able to set this app to automatically back up photos in external storage on my phone. Apparently the automatic backup feature only works if you save your photos to internal storage. I like that Prime Photos provides unlimited cloud backup, but as a photo management app it has some serious deficiencies. I will come back and give it five stars if they are fixed. -
Think long and hard before you do this...
I got the app because what’s more tempting than displaying your favorite pics on the big screen, right? Think again. The app is somewhat complicated and in no time you have it downloading thousands of pics from your phone. If you use them for your screensaver they will gum up your fire stick. After downloading pics I had that darn little circle going round and round and could not get anything to work. After a couple of calls to tech support they had me reset the fire stick to factory settings. Lost all my favorite settings including Kodi. Now I have to start all over again... think twice before getting this app
Release Notes
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