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Amazon Photos

Amazon Photos

Amazon Mobile LLC

Prime members get unlimited photo storage and 5GB for video

4.6 Ratings 485K+ Reviews 10M+ Downloads

Ratings & Reviews

4.6
484.9K+ Ratings
  1. 5
    75+%
  2. 4
    19+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Great app! Sep 20, 2020

    By allaababyy
    Such an amazing app!!! Only cons i can even think of which I really shouldn’t consider cons, but I’ll mention them anyways is I wish I could have THE OPTION to sort my photos the way they are in the photos app that comes with the iPhone and the fact that there is no like premade albums for your photos and then one specifically for your videos and then just a separate one for them both, which is what they have now, them combined. I get that you can make your own albums and do that yourself but that takes time..... especially when you have a ton of photos!! But ya if it could have the option -just like the iPhone photos app again.... haha but yeah this app saves me soooo much storage!!! Especially if you have a prime account! It would also be amazing if they could add a feature to help you delete any duplicates of photos, I know they’ll tell you if you’ve already uploaded a specific photo onto the app already if you’re trying to re-upload it by accident or whatever, but sometimes the same picture gets uploaded by a different phone.
    more
  • Mar 28, 2021

    By Drake Griffith
    I'm not even going to pretend like I understand how cloud storage works. It confuses me and makes me angry. However, Amazon photos was super duper easy, very intuitive, and backed up all of my photos and videos for me very quickly. If you maybe kinda dumb and want an easy photo service, this one is too legit.
    more
  • What a great thing. Dec 27, 2019

    By Jinni9141
    I am in my 70s and realized that I had so many online photos between my phone, computer and tablet and I knew I should move them to a flash drive or something for my family but dreaded how long it was going to take me. Then I learned about this program. It is so easy because it does all the work. You don’t have to sit there saving pictures from one source to another. I told it to save the pictures that were on my tablet and within minutes it saved over 1000 pictures while I watched a movie. It adds any new pictures you take them automatically and you can edit pictures you have duplicates of etc. I think you’ll love it.
    more
  • Apr 6, 2021

    By kim petruccelli
    I have always had two sets of photos. The ones taken from my phone, and the pics taken with my Kindle Fire. It drove me crazy trying to recall which device had the photo I wanted to show! Now, they're all together, and lots of ways to organize! Thank you!
    more
  • Good when it works. Sep 27, 2020

    By Black1304
    When it works correctly, this app is great. After I sign it, it usually works for 3 or 4 days, then will be stuck "checking" for x-amount of pictures, never loads them and then I either have to sign out and sign back in or delete the app and download it again. Then when I login, it's stuck on the login page for about 12 hours, then is on a blank white page for about 12 hours, then everything is fine and it works for a few days before I have to repeat the process again. I have some photos that it has never backed up and it apparently never will because even when I tell it to upload them, it gets stuck and they still never backup. But... for free... and unlimited storage... I can't be too mad. Update: the app has been working amazingly well, until iOS 14. Now every time I open the app it gives me the login screen, but I have to log out first or nothing happens. When I login, it acts like the first time I’ve ever used the app and tries to upload everything from my Photos. I have to reset my settings the way I want them and delete a bunch of pictures that have uploaded and been deleted previously.
    more
  • Only a few minutes and bugs are showing Jun 14, 2020

    By Jsanch224
    I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why. 1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked. At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down... But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated..
    more
  • Great app til recent update, keep accidentally adding favorites to whole albums as I make an album Aug 3, 2019

    By Crazy71234
    I really love your app except two things...one is a long-standing complaint, that exif info including time&date&location, does download with pictures. The second is a new development since recent update. The “add to favorites” is right above the “add to album” tab. I’ve been careful only to hit add to album, and for some reason, it makes the whole album “add to favorites” and I can’t figure out how to remove that designation for one photo, let along a newly created album that has over 1,000 photos&videos...also, why isn’t the “add to album” on the top but you put it on the bottom? I don’t know who designed this specific change, but it’s not user friendly, especially it adding yo favorites when I’ve been careful to ensure I hit only “add to albums”. Please fix.
    more
  • Essential features missing Nov 4, 2017

    By Elwood_37
    This is almost a great program. However, it falls short in a number of crucial ways. Firstly, there is no way to correct the many mistakes the facial recognition software makes. When it fails to recognize that an image contains a person, I can’t manually tag it. What’s worse, it frequently misidentifies two or three people as being the same person, and there’s no way to manually disambiguate. This is an essential function that must be added, and which competitor programs already have. Frustratingly, the facial recognition 'People' folders index only the photos uploaded by your own account. They leave out all the photos of the same people in the family vault. So it’s not a very useful compilation of all the photos of somebody. Thirdly, while this app allows manual album creation, your albums are stored only on your own account, and are not visible to anyone you add to your family vault. It’d be a huge bonus to be able to share albums with your family members. I’d also really appreciate being able to rotate a photo right in my account, without having to download it to my device, rotate it in a separate program, and re-upload it to prime photo all over again. With a few fixes, this can be an excellent photo storage program.
    more
  • Lightroom Doesn’t Recognize iPhone photos in Prime Jan 8, 2018

    By User8K!
    After I turned on Prime Photos on my phone, I connected my iPhone to my computer and tried to import my photos into Lightroom. Lightroom did not recognize any of the photos for import that had copies saved in Prime Photos. It was like my phone was empty, even though my photos still show on my phone. So, while Prime Photos sounds like a great idea for cloud storage, it will screw up any photographer’s workflow who uses Lightroom. Now I’m trying to find instructions for downloading my photos from Prime to my computer, so I can import them in Lightroom. All kinds of tips on putting photos into Prime, but still looking for how to retrieve the full res copies. That should be a basic function of cloud storage: retrieving your photos from the cloud.
    more
  • Unable to move complete folders to app Dec 12, 2018

    By Lovelyreading11135
    Unable to transfer a previous folder directly to the app. It has the ability to sort the photos by the date taken, whether or not there are people in the photos etc. But for some reason if you have an album created on it, it does not recognize it. Therefore the ONLY way to recreate an existing album is to manually add every single photo individually. Which in some cases is almost an impossible tasking, sifting through thousands of photos to recreate something that already exists and can be transferred by a click if they enabled that function. It seems like a simple tool as most photo apps sort the photos by the albums they’re already in, not the current date. Also the app does not save the photos when it is not open.
    more
  1. Build memories together! Automatically save images & videos to a group cloud as soon as you take them with up to 5 family members or friends
  2. Size doesn't matter! You can rapidly upload both light-sized images & heavy RAW photos
  3. Discover long lost memories! Instantly locate any saved image by location, date or just type what's in the image

Reviewed by Antonio Rozich on April 30, 2018

  • Great app! Sep 20, 2020

    By allaababyy
    Such an amazing app!!! Only cons i can even think of which I really shouldn’t consider cons, but I’ll mention them anyways is I wish I could have THE OPTION to sort my photos the way they are in the photos app that comes with the iPhone and the fact that there is no like premade albums for your photos and then one specifically for your videos and then just a separate one for them both, which is what they have now, them combined. I get that you can make your own albums and do that yourself but that takes time..... especially when you have a ton of photos!! But ya if it could have the option -just like the iPhone photos app again.... haha but yeah this app saves me soooo much storage!!! Especially if you have a prime account! It would also be amazing if they could add a feature to help you delete any duplicates of photos, I know they’ll tell you if you’ve already uploaded a specific photo onto the app already if you’re trying to re-upload it by accident or whatever, but sometimes the same picture gets uploaded by a different phone.
    more
  • Mar 28, 2021

    By Drake Griffith
    I'm not even going to pretend like I understand how cloud storage works. It confuses me and makes me angry. However, Amazon photos was super duper easy, very intuitive, and backed up all of my photos and videos for me very quickly. If you maybe kinda dumb and want an easy photo service, this one is too legit.
    more
  • What a great thing. Dec 27, 2019

    By Jinni9141
    I am in my 70s and realized that I had so many online photos between my phone, computer and tablet and I knew I should move them to a flash drive or something for my family but dreaded how long it was going to take me. Then I learned about this program. It is so easy because it does all the work. You don’t have to sit there saving pictures from one source to another. I told it to save the pictures that were on my tablet and within minutes it saved over 1000 pictures while I watched a movie. It adds any new pictures you take them automatically and you can edit pictures you have duplicates of etc. I think you’ll love it.
    more
  • Apr 6, 2021

    By kim petruccelli
    I have always had two sets of photos. The ones taken from my phone, and the pics taken with my Kindle Fire. It drove me crazy trying to recall which device had the photo I wanted to show! Now, they're all together, and lots of ways to organize! Thank you!
    more
  • Apr 7, 2021

    By Tracey Horner
    I love this app. As I am able to have unlimited storage for my photos. I have 5 grandchildren and trust me when I say that I am a very proud Nana who takes pictures for everything from birth to just a visit. I have well over 1800 pics and will continue to take them. Thanks Amazon
    more
  • Photo recognition Jan 20, 2021

    By kansas city kimmie
    I would like to be able to tag the people and just photos not under just where the people circle is because it doesn’t catch everyone in there I would like to be able to tag the people myself in photos, also it has automatically done a lot of duplicate photos so I have three and four of each photo in my photos I’m glad that I’m a prime member and it doesn’t charge me, and in the iPad app when I’m putting text on a photo and maybe I’ve done one or two it like will not save it so I have to start all over turn my iPad close the app or out and then try it again and it will take it I called about this and they told me to uninstall the app and reinstall the app I did that but I still have that problem on the iPad and on my desktop I was used to be able to put a photo frame with a color for Christmas red and green Halloween orange and now I cannot do that I’m sorry that they took that away I like that feature of putting a frame around my holiday photos
    more
  • Great app. Needs a couple of changes though... Jun 3, 2019

    By WoodyKib2000
    In albums there should be a feature where you can change your most recent uploaded pictures to be at the top on the album. It used to be this way. It has changed. Now all my recent pictures are at the bottom in the albums I’ve created and its a pain to scroll down 200 pics all the way to the bottom to see if I added it to the album. Please change this feature or at least add a feature for date taken or uploaded within the albums created. I know there is a feature like this under all the pictures taken but not in the albums. Please add this feature. Also, I’ve noticed when I add an article that I have screen shotted with my phone and add it to my albums of saved articles, it uploads in the album backwards. I get the last page of the article 1st in the album instead of last. The first page is at the bottom, not at the top. This feature definitely needs to be changed.
    more
  • Love this - Please add multi-select option!! Dec 28, 2019

    By CiaraSebecke
    As a photographer I love that this allows me to store high quality RAW files from the camera without having to pay for expensive cloud storage outside of my Prime membership!! Really awesome as other services do not store the full quality images. I also love the faces features and ability to search by what’s in the picture. I edit most of my photos on iPad so its great as I can just import them from camera and back them up here and my hard drive. There is ONE THING that is super annoying and should be fixed- the ability to multi select or select all. I dont want to back up every single item in my photos just the RAW photos and edited versions. So I have to manually select each photo which is so many when I do a shoot with 400 images for example. If I could hold and drag to multi-select or create albums in iPhone photos and choose “select all” it would make using this app a million times easier.
    more
  • Apr 5, 2021

    By Shelli Toftemark
    I am just ďiscovering Amazon photos.. I am in love with most everything Amazon.. 😍 and this may be a five star 🌟gig.. but currently some real important movies for a project are not saving to the cloud and my whole phone is backed up and malfunctioning it says because of the app being open. Facebook says it can't upload my movie due to slow network.. Maybe it's just me that needs to chill.. I was trying to present my photo and movie captures for my 2nd cousins 21st Birthday 🎂🥳💖 Overload?
    more
  • Impressive App; Needs 1 fix Feb 7, 2018

    By SushiCamiChar
    One thing would make this a 5 star review: Would love it if the picture was removed from the main photos page when you add it to an album. OR at least, the app needs to clearly show if the picture has been added to an album. Currently, there is no way to know which pictures I have placed in albums. This is very annoying when you have a thousand pictures to organize. Otherwise, love the unlimited storage of the ORIGINAL PICTURE SIZE with Prime membership!!! It’s TOO GOOD TO BE TRUE! I’m just waiting for them to take that away (please don’t take it away). Was using paid Dropbox, but I don’t have enough room to upload at original pic size (although Dropbox gives you a lot of storage, pictures are large!). This is a wonderful membership perk and well worth it!
    more
  • Good when it works. Sep 27, 2020

    By Black1304
    When it works correctly, this app is great. After I sign it, it usually works for 3 or 4 days, then will be stuck "checking" for x-amount of pictures, never loads them and then I either have to sign out and sign back in or delete the app and download it again. Then when I login, it's stuck on the login page for about 12 hours, then is on a blank white page for about 12 hours, then everything is fine and it works for a few days before I have to repeat the process again. I have some photos that it has never backed up and it apparently never will because even when I tell it to upload them, it gets stuck and they still never backup. But... for free... and unlimited storage... I can't be too mad. Update: the app has been working amazingly well, until iOS 14. Now every time I open the app it gives me the login screen, but I have to log out first or nothing happens. When I login, it acts like the first time I’ve ever used the app and tries to upload everything from my Photos. I have to reset my settings the way I want them and delete a bunch of pictures that have uploaded and been deleted previously.
    more
  • Apr 7, 2021

    By Denise Almahdi-Jeigula
    This app operates moderately well. It falters in my approval because it does not seamlessly share with Google Photos. Even though I have tried to have this sharing happening between both apps. It only sometimes shares and more often than not says it can not locate item. This involves many procedures I might be working on. So this app has only performed in a mediocre fashion.
    more
  • Still have to use iCloud May 25, 2018

    By Yuls24
    * Review updated I started using the app after several days which were necessary to upload all the photos from my phone. There are definitely nice features. I like that the app offers you to look at the pics that were taken on the same day previous years. My biggest disappointment, however, is that the app backs up pictures as soon as they are taken (if wi-fi is available) and doesn’t update them if they are being edited. I take quite a few pics a day and, at the end of it, I edit the best of them. If they were baked up some time earlier in the day, they remain unchanged. I was hoping that Prime Photo could be a free (well, I pay for prime either way) substitute of iCloud, but, unfortunately, it can’t. As soon as I get a new phone, am I supposed to edit a couple thousand pics again?! *** I haven’t really started using the app yet, but I’m already frustrated. I have lots of pictures on my phone - around 8 thousand. I know it takes time to copy/back them up, but not that much! The app was running a few hours at night and several hours in the morning, it managed to back up only a half! My phone barely works when it’s running and they want you to keep the app open for it to work faster which means I can’t use my phone at all. I stopped myself from deleting the app several times already. I hope in a few days it’s gonna download all the pics so I could finally check out all the features.
    more
  • Solid mediocrity Sep 23, 2019

    By stclair77
    So far, it is difficult for me to properly rate the app. I have been trying to back my photos up for a couple of days. I have just over 12,000. I left the app open overnight last night and woke up with 491 photos remaining to back up. I needed to send a quick text message, so I switched over to messaging, sent my message and promptly returned to the photo app. The count went back up to over 12,000 and the app now is “checking for backup”, counting down in the same fashion as when I started the process last night. As an added service to something I already pay for (Prime), it’s tough to complain but it isn’t doing what I need it to yet, so I need to maintain middle ground until I have some indication that it will ever back up my photos. It doesn’t do any background uploading, wifi or not, and I can’t just leave the app open all day. Each time I go back into it now, it starts over.
    more
  • Apr 4, 2021

    By Bob Jones
    It's alright. Google photos have set a relatively high president, and it's such a shame that they're going to be charging for their service. The fact I can upload unlimited photos and not have to compromise on quality is very appealing. However, I would like to share an album with someone else, I can share pictures with someone within my family, which is excellent, but it's much easier to share albums than a mass of photos.
    more
  • Great app til recent update, keep accidentally adding favorites to whole albums as I make an album Aug 3, 2019

    By Crazy71234
    I really love your app except two things...one is a long-standing complaint, that exif info including time&date&location, does download with pictures. The second is a new development since recent update. The “add to favorites” is right above the “add to album” tab. I’ve been careful only to hit add to album, and for some reason, it makes the whole album “add to favorites” and I can’t figure out how to remove that designation for one photo, let along a newly created album that has over 1,000 photos&videos...also, why isn’t the “add to album” on the top but you put it on the bottom? I don’t know who designed this specific change, but it’s not user friendly, especially it adding yo favorites when I’ve been careful to ensure I hit only “add to albums”. Please fix.
    more
  • Essential features missing Nov 4, 2017

    By Elwood_37
    This is almost a great program. However, it falls short in a number of crucial ways. Firstly, there is no way to correct the many mistakes the facial recognition software makes. When it fails to recognize that an image contains a person, I can’t manually tag it. What’s worse, it frequently misidentifies two or three people as being the same person, and there’s no way to manually disambiguate. This is an essential function that must be added, and which competitor programs already have. Frustratingly, the facial recognition 'People' folders index only the photos uploaded by your own account. They leave out all the photos of the same people in the family vault. So it’s not a very useful compilation of all the photos of somebody. Thirdly, while this app allows manual album creation, your albums are stored only on your own account, and are not visible to anyone you add to your family vault. It’d be a huge bonus to be able to share albums with your family members. I’d also really appreciate being able to rotate a photo right in my account, without having to download it to my device, rotate it in a separate program, and re-upload it to prime photo all over again. With a few fixes, this can be an excellent photo storage program.
    more
  • Lightroom Doesn’t Recognize iPhone photos in Prime Jan 8, 2018

    By User8K!
    After I turned on Prime Photos on my phone, I connected my iPhone to my computer and tried to import my photos into Lightroom. Lightroom did not recognize any of the photos for import that had copies saved in Prime Photos. It was like my phone was empty, even though my photos still show on my phone. So, while Prime Photos sounds like a great idea for cloud storage, it will screw up any photographer’s workflow who uses Lightroom. Now I’m trying to find instructions for downloading my photos from Prime to my computer, so I can import them in Lightroom. All kinds of tips on putting photos into Prime, but still looking for how to retrieve the full res copies. That should be a basic function of cloud storage: retrieving your photos from the cloud.
    more
  • Decent app but constantly nagging Jan 1, 2019

    By jstratman
    The app itself is reasonably easy to use and reliable, though should offer more control of the uploading process such as selection of which photos rather than mass uploading. The worst part of the app is the huge number of notifications turned on by default, practically taking over my phone. The worst experience of all was the pop up of whether I liked the app or not with only a Yes or No option, freezing my experience in the app until tapping through an annoying series of interactions. I would not have provided a negative review if it were not for this prompt that interrupted my time in the app.
    more
  • Only a few minutes and bugs are showing Jun 14, 2020

    By Jsanch224
    I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why. 1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked. At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down... But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated..
    more
  • Unable to move complete folders to app Dec 12, 2018

    By Lovelyreading11135
    Unable to transfer a previous folder directly to the app. It has the ability to sort the photos by the date taken, whether or not there are people in the photos etc. But for some reason if you have an album created on it, it does not recognize it. Therefore the ONLY way to recreate an existing album is to manually add every single photo individually. Which in some cases is almost an impossible tasking, sifting through thousands of photos to recreate something that already exists and can be transferred by a click if they enabled that function. It seems like a simple tool as most photo apps sort the photos by the albums they’re already in, not the current date. Also the app does not save the photos when it is not open.
    more
  • Could be so much better Feb 24, 2018

    By As de corazones
    I have found Prime Photos incredibly frustrating to use, for the following reasons: 1. It offers the ability to place photos in albums, but there is no way to click on a given photo and quickly check what, if any, albums it already belongs to. You have to go to the album and look through it to check. This makes the album feature useless as far as I'm concerned. 2. I have not been able to set this app to automatically back up photos in external storage on my phone. Apparently the automatic backup feature only works if you save your photos to internal storage. I like that Prime Photos provides unlimited cloud backup, but as a photo management app it has some serious deficiencies. I will come back and give it five stars if they are fixed.
    more
  • Think long and hard before you do this... Jan 10, 2019

    By JavsandCass
    I got the app because what’s more tempting than displaying your favorite pics on the big screen, right? Think again. The app is somewhat complicated and in no time you have it downloading thousands of pics from your phone. If you use them for your screensaver they will gum up your fire stick. After downloading pics I had that darn little circle going round and round and could not get anything to work. After a couple of calls to tech support they had me reset the fire stick to factory settings. Lost all my favorite settings including Kodi. Now I have to start all over again... think twice before getting this app
    more
  • Upload function is badly designed Apr 4, 2021

    By ipaduser222
    I just downloaded the photo app for iOS. The upload function is really poorly designed. First of all, I disabled the auto-save feature as I want to control what photos I want to upload. And after I navigated to upload function (it takes two steps, which is not ideal by the way), I had to manually select photo one by one?! Why can’t it have a feature “select all”? I have hundred of photos! And after some photos are uploaded, I have no idea from the list of photos which ones have already been uploaded! So this means next time I try to upload, I am clueless on which files are new and need upload!
    more

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