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Priceline - Travel Deals on Hotels, Flights & Cars

Priceline - Travel Deals on Hotels, Flights & Cars

priceline.com

Save on your next trip with exclusive deals on hotels, flights & rental cars.

4.7 Ratings 624K+ Reviews 5M+ Downloads
Featured on Best Apps for Organizing a Long Trip Around the World

About Priceline - Travel Deals on Hotels, Flights & Cars

Save on your next trip with exclusive deals on hotels, flights & rental cars.
see more about Priceline - Travel Deals on Hotels, Flights & Cars

Ratings & Reviews

4.7
624.2K+ Ratings
  1. 5
    82%
  2. 4
    11%
  3. 3
    3%
  4. 2
    1%
  5. 1
    3%
  • Sep 16, 2020

    By Trulie Wright
    I really can not say enough about Priceline. It is almost all of the time the best price to be found online. That is something because I do my research! If I were to improve upon their current format I would offer points or a free night like it's competitors. I like to earn something back or feel like Im speical because of how many rooms I have booked this year. I know it has badges . It just does not seem like much. Also It would be nice if It were easier to talk to a live agent when needed.
    more
  • Once again Priceline. helps make my traveling easier and less expensive. Jun 6, 2020

    By California.CA
    Maybe I should have given 4 stars for helping me find a good low priced hotel in Amsterdam because when I first started searching I found it very hard to sort through all the hotel choices and all the many locations and areas of the big complex city. Priceline gave me so many choices it was a bit overwhelming, and their map feature didn’t work very nicely or easily on my iPad. If you wanted to zoom out a little, suddenly you would have a map of all of Europe! So it took me some time to first figure out where roughly I wanted to be, and then used Google maps to see how far walking distances were to the train station and to museums or parks I wanted to see. But once I did that, Priceline helped me find a hotel with a nice big room with a big sliding door to a sunny patio balcony overlooking nice trees. Getting my second unexpected night here was very fast with Priceline and at same great deal as first night. Highly recommend PL to friends, and like any website you get better with it the more times you use it and know how to better use it.
    more
  • Sep 19, 2020

    By Cedric Martin
    Its quick it's easy and always gives good prices. However as much as I use this site they should give a better way of receiving better pricing for regular users. Even if they gave a extended stay discount for users like me that may need a room more than 2 weeks or longer.
    more
  • Sep 16, 2020

    By Andrea Neider
    Absolutely LOVE using Priceline! I just wish there were some kinds of rewards for free nights stays in hotel rooms, for bookimg through priceline so often. I stay in hotels every week and would love it if i earned a free night here and there. Other than that i love being a ViP member!
    more
  • Sep 9, 2020

    By michele schrader
    This is the easiest way to book a hotel room that i know! If i ever have any problems with my booking I call customer service and they take care of it right away within reason. And they always have the best rates, I would highly recommend this app if booking a room on line .
    more
  • Sep 23, 2020

    By Travis Humeny
    WAS great! However, about a week and a half ago the app hasn't been able to confirm hotel bookings. Everytime it says 'Sorry, we are experiencing some trouble, please try again later' of something very close to that. FIX YO S#*!! cuz u used to be my #1 app to book a telly.
    more
  • Honestly Awful Customer Service Jul 2, 2020

    By youmanme
    I am 19 years old. I’ve booked several hotels. Some I’ve been able to use others I was too young to use. Because some hotels require 21 years or older most apps will tell you this before booking. Well if you’ve ever used this app you know that using an express deal it doesn’t tell you the age requirements, the hotel at which you’re staying, or anything but the rating and a general location of the hotel. Well I am now out almost $300 because of this. I talked to the hotels and they told me that Priceline will refund me. It’s been a full week and I’ve yet to have anything close to a refund. Everytime I’ve called the customer service line it’s a two and a half hour wait. They give you the option to be called back and of course it’s either at an inconvenient time or they never call back. I’ve called over 30 times and yet have talked to anyone. You also can have a online chat with them, in which three different times they have ended the chat on me. Then the third and final option is to go through text message. That took two days to get back to me. Then guess what? They never answered me back and when I asked if they were still there I got the introduction message sent back. So basically they ended that too. Like I used Priceline because I thought it would be a good app. It looked great. But I’m highly disappointed. There are more than enough way for you to get a hotel room other then this app. Sorry Priceline, but you stink. :(
    more
  • Sep 7, 2020

    By Matin Rz
    Reserve the hotel using Priceline and the fees were deducted "Instantly", got to the hotel and there is no reservation. Hotel said they have told Priceline there is no room but they have decided to book it in their App anyway. Tried calling so many times but there is no answer only the Robots, also no calling back from the company neither. I dont know what do you call it but in my dictionary this is s*"cam.
    more
  • Usually cheaper to cut out the middle man Sep 10, 2020

    By SOG Irish
    The first time that I used Priceline, I showed up to the hotel to discover that they did not have my room available. The computer system that they use doesn’t work well with that of the hotels so I was informed. Thankfully, the AMAZING people at the hotel (Red Lion Seaside) hooked me up with a better room and gave me a huge discount for the inconvenience of Priceline’s folly. They also informed me that they could give me a better deal than Priceline almost every time. So I took their advice the next time I took a trip. I checked the price that Priceline offered, and then checked with the hotel itself. Sure enough, going through the hotel itself I saved around $75, sometimes more. So I have started using Priceline just to find the hotels, then I book through the hotels themselves. Works great! More often than not, you can get a better deal through the hotels themselves. The only exception I have found is their price buster deals. But I always double check through the hotel before buying. Credit cards give the least hassle. Debit cards have funds held for awhile before getting squared away so just be aware of that. Also, any cancellations, Priceline takes their sweet time returning your money. But please, don’t take my word for it. Go check out a “deal” with Priceline and then check the price through the hotel and see what you find. I’d say you’ll thank me, but how in the world would you get ahold of me to do that?! ;)
    more
  • Sep 17, 2020

    By Mark B
    Need to show resort and property fees up front. For example, Priceline gives me a Priceline VIP daily rate of $72.90 for a highly rated private rental. What a deal but oh wait, once you get to the booking page, you find out there's a $110 daily property fee!! Seriously Priceline, you should be embarrassed; does VIP mean chump? You really need to follow other travel sites in showing all fees & taxes on the initial search.
    more
  1. Name Your Own Price ensures you always stay on budget! Save even more when you book exclusive hotel deals only available on the app
  2. My Trips takes the stress out of traveling. Quickly and easily make changes to your itinerary on the go, anytime, anywhere
  3. Need a last minute ticket? Find cheap, same-day flights for up to 60% off with Express Deals

Reviewed by Laura S on December 12, 2017

  • Sep 16, 2020

    By Trulie Wright
    I really can not say enough about Priceline. It is almost all of the time the best price to be found online. That is something because I do my research! If I were to improve upon their current format I would offer points or a free night like it's competitors. I like to earn something back or feel like Im speical because of how many rooms I have booked this year. I know it has badges . It just does not seem like much. Also It would be nice if It were easier to talk to a live agent when needed.
    more
  • Once again Priceline. helps make my traveling easier and less expensive. Jun 6, 2020

    By California.CA
    Maybe I should have given 4 stars for helping me find a good low priced hotel in Amsterdam because when I first started searching I found it very hard to sort through all the hotel choices and all the many locations and areas of the big complex city. Priceline gave me so many choices it was a bit overwhelming, and their map feature didn’t work very nicely or easily on my iPad. If you wanted to zoom out a little, suddenly you would have a map of all of Europe! So it took me some time to first figure out where roughly I wanted to be, and then used Google maps to see how far walking distances were to the train station and to museums or parks I wanted to see. But once I did that, Priceline helped me find a hotel with a nice big room with a big sliding door to a sunny patio balcony overlooking nice trees. Getting my second unexpected night here was very fast with Priceline and at same great deal as first night. Highly recommend PL to friends, and like any website you get better with it the more times you use it and know how to better use it.
    more
  • Sep 19, 2020

    By Cedric Martin
    Its quick it's easy and always gives good prices. However as much as I use this site they should give a better way of receiving better pricing for regular users. Even if they gave a extended stay discount for users like me that may need a room more than 2 weeks or longer.
    more
  • Sep 16, 2020

    By Andrea Neider
    Absolutely LOVE using Priceline! I just wish there were some kinds of rewards for free nights stays in hotel rooms, for bookimg through priceline so often. I stay in hotels every week and would love it if i earned a free night here and there. Other than that i love being a ViP member!
    more
  • Sep 9, 2020

    By michele schrader
    This is the easiest way to book a hotel room that i know! If i ever have any problems with my booking I call customer service and they take care of it right away within reason. And they always have the best rates, I would highly recommend this app if booking a room on line .
    more
  • Easy Interface - Great Prices - Great Customer Service Mar 11, 2018

    By IllinoisCountryBoy
    I can’t say enough good about PriceLine and the App. I have used the service numerous times, so my review is based on all of these experiences. I alway check other sources for deals and I always find the best deals on PriceLine. I have used it for business and personal vacations. But what made me actually write this review rather then just rate the app, was my recent experience with their customer service. In a rush to get a reservation done while sick and mildly medicated, I accidentally made the reservation for the wrong dates. I needed it for a week later. Once I realized my mistake, I called PriceLine directly from the app. The service rep (wish I could remember his name) was professional and friendly. He contacted the hotel for me and confirmed that they could cancel the reservation for me (it was a special deal that was supposed to be non-refundable). I received the cancellation notice seconds after getting off the phone. PriceLine went the extra mile for me, and that is why I am writing this review and gave them 5 stars. Thanks again PriceLine.
    more

No reviews available

  • Sep 23, 2020

    By Travis Humeny
    WAS great! However, about a week and a half ago the app hasn't been able to confirm hotel bookings. Everytime it says 'Sorry, we are experiencing some trouble, please try again later' of something very close to that. FIX YO S#*!! cuz u used to be my #1 app to book a telly.
    more
  • Don’t stand behind their service. Jun 29, 2020

    By AmberR89
    I have used Priceline for years and all over the world. I use to be pretty happy with their service and trusted their company and ratings. I recently rented a 3 star hotel in Alabama. The hotel was rundown, the customer service was terrible and the shower in my room didn’t even work. I tried to tell someone at the hotel about the shower but there was no one at the desk. I waited 15 mins. There was only a sign that said they were gone. This is was at 10 am and their check time is 11 am. I called the hotel and Priceline about the situation seeking a refund, since a shower is a basic necessity at a 3 star hotel. The hotel lied and acted like there was no sign, even though the sign was a hard sign with a base, which means they use it all the time. Then they lied and said the shower wasn’t broken. It was a simple shower easy to figure out. It just didn’t work. Then Priceline said if the hotel wouldn’t refund me they wouldn’t. Even though my card is charged by Priceline not the hotel. Basically they are saying we will do nothing to protect our customers or stand by our service. I was saddened that after years of being a loyal customer with no complaints that they could do nothing for me. I don’t know that I can trust Priceline anymore.
    more
  • Horrible Customer Service Jun 29, 2018

    By 🤡🎃
    I’ve gotten a great hotel on this app, but every other hotel I’ve gotten has sucked. Don’t do the express deals if you’re going to use the app at all, they’re never what they say they are. Even the guest scores are unreliable because somehow it shows they rated it well when the review they’ve given is something along the lines of “horrible customer service” “my car was broken into” “bed bugs”. When I tried to contact Priceline about a problem with my card, they insisted that the hotel would accept a card with any name on it for incidentals. The card I booked the room with had been stolen and they were saying that I wouldn’t have to show them that card, or even a card with my name on it, just any card, even after telling them that I have seen many reviews in which people were turned away for just accidentally leaving out their middle initial for the reservation, they just repeated that any card would be fine. I then asked if I could be refunded the money I bought the hotel room with so I could put it onto another card I could show the hotel, they copy and pasted the hotels refund and cancellation policy and ended the chat.
    more
  • Express Deal Disaster/Avis ATL Jun 8, 2020

    By JJay80
    Very bad experience with renting a car through the “express deal” which wasn’t express at all! The system selected Avis as the provider and it was a complete and utter inconvenience! The line was 2 miles long! I had an appointment to make of which I flew in from NYC for. I called Priceline and asked if I could cancel the reservation and book another one through them with another rental provider. I explained my situation and how important it was and they said that they could NOT cancel it because the deal I chose had no cancellation. So basically, it was either stay in line and miss my appointment, or go to another counter and take the loss with the express deal that I could not cancel. Let’s just say that I made my appointment and loss almost 60 bucks. That was my 2nd experience with Avis and they both were absolutely horrible. Not only do they pick your car for you, but they are slower than time itself. I NEVER want to see that counter again. Priceline was very unreasonable in this situation being that I only wanted to cancel...only to rebook through them. Instead they just took my money and said “your loss”. Not cool at all.
    more
  • Sep 15, 2020

    By Sonia valentine petersen
    Why cant i get a straight answer from Priceline?Did you charge my debit card for your services at anytime or will you in the future? The website said the services were free but did you charge me a membership fee without my consent? Simple question,simple answer.I have had no problem with youre services until now and will try once again to get a answer from you before taking the problem to my bank.
    more
  • Honestly Awful Customer Service Jul 2, 2020

    By youmanme
    I am 19 years old. I’ve booked several hotels. Some I’ve been able to use others I was too young to use. Because some hotels require 21 years or older most apps will tell you this before booking. Well if you’ve ever used this app you know that using an express deal it doesn’t tell you the age requirements, the hotel at which you’re staying, or anything but the rating and a general location of the hotel. Well I am now out almost $300 because of this. I talked to the hotels and they told me that Priceline will refund me. It’s been a full week and I’ve yet to have anything close to a refund. Everytime I’ve called the customer service line it’s a two and a half hour wait. They give you the option to be called back and of course it’s either at an inconvenient time or they never call back. I’ve called over 30 times and yet have talked to anyone. You also can have a online chat with them, in which three different times they have ended the chat on me. Then the third and final option is to go through text message. That took two days to get back to me. Then guess what? They never answered me back and when I asked if they were still there I got the introduction message sent back. So basically they ended that too. Like I used Priceline because I thought it would be a good app. It looked great. But I’m highly disappointed. There are more than enough way for you to get a hotel room other then this app. Sorry Priceline, but you stink. :(
    more
  • Sep 7, 2020

    By Matin Rz
    Reserve the hotel using Priceline and the fees were deducted "Instantly", got to the hotel and there is no reservation. Hotel said they have told Priceline there is no room but they have decided to book it in their App anyway. Tried calling so many times but there is no answer only the Robots, also no calling back from the company neither. I dont know what do you call it but in my dictionary this is s*"cam.
    more
  • Usually cheaper to cut out the middle man Sep 10, 2020

    By SOG Irish
    The first time that I used Priceline, I showed up to the hotel to discover that they did not have my room available. The computer system that they use doesn’t work well with that of the hotels so I was informed. Thankfully, the AMAZING people at the hotel (Red Lion Seaside) hooked me up with a better room and gave me a huge discount for the inconvenience of Priceline’s folly. They also informed me that they could give me a better deal than Priceline almost every time. So I took their advice the next time I took a trip. I checked the price that Priceline offered, and then checked with the hotel itself. Sure enough, going through the hotel itself I saved around $75, sometimes more. So I have started using Priceline just to find the hotels, then I book through the hotels themselves. Works great! More often than not, you can get a better deal through the hotels themselves. The only exception I have found is their price buster deals. But I always double check through the hotel before buying. Credit cards give the least hassle. Debit cards have funds held for awhile before getting squared away so just be aware of that. Also, any cancellations, Priceline takes their sweet time returning your money. But please, don’t take my word for it. Go check out a “deal” with Priceline and then check the price through the hotel and see what you find. I’d say you’ll thank me, but how in the world would you get ahold of me to do that?! ;)
    more
  • Sep 17, 2020

    By Mark B
    Need to show resort and property fees up front. For example, Priceline gives me a Priceline VIP daily rate of $72.90 for a highly rated private rental. What a deal but oh wait, once you get to the booking page, you find out there's a $110 daily property fee!! Seriously Priceline, you should be embarrassed; does VIP mean chump? You really need to follow other travel sites in showing all fees & taxes on the initial search.
    more
  • Not to be trusted and does not honor sales Apr 30, 2020

    By Peter knuckles
    When you purchase something online or by phone you have a trust that the purchase for good and services will be honored by the company taking your money. And when a company dishonors that trust by taking your money but then not providing the services or goods promised, most people would consider it fraud. Priceline took payment for airline tickets and then refused to refund that payment when the flights were cancelled. Seems like an easy response by a respectable company to send the money back, especially since it was no fault of the customer that the service wasn’t provided, but Priceline has chosen to keep the money. They claim it’s because of the Coronavirus and a lack of employees to provide the refund. There are literally tens of millions of newly unemployed people that could be accomplishing the job Priceline refuses to complete. You can use this app and pray things go well and you are provided the service you’ve paid for, but know that when things don’t go right, and sometimes they don’t, Priceline will not respect you and honor the trust you’ve placed in them by sending them your money. You’ll be gambling your money on a company with no honor. Priceline has since asked to “revisit my case for review,” standard response to make it look like it cares. I HAVE CALLED DOZENS OF TIMES TO REVISIT MY CASE! The only thing Priceline should be reviewing, is how it treats customers. Refund the money you owe.
    more

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