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Priceline - Travel Deals on Hotels, Flights & Cars

Priceline - Travel Deals on Hotels, Flights & Cars

priceline.com

Save on your next trip with exclusive deals on hotels, flights & rental cars.

4.7 Ratings 666K+ Reviews 5M+ Downloads
Featured on Best Apps for Organizing a Long Trip Around the World

About Priceline - Travel Deals on Hotels, Flights & Cars

Save on your next trip with exclusive deals on hotels, flights & rental cars.
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Ratings & Reviews

4.7
666.4K+ Ratings
  1. 5
    83+%
  2. 4
    11+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Once again Priceline. helps make my traveling easier and less expensive. Jun 6, 2020

    By California.CA
    Maybe I should have given 4 stars for helping me find a good low priced hotel in Amsterdam because when I first started searching I found it very hard to sort through all the hotel choices and all the many locations and areas of the big complex city. Priceline gave me so many choices it was a bit overwhelming, and their map feature didn’t work very nicely or easily on my iPad. If you wanted to zoom out a little, suddenly you would have a map of all of Europe! So it took me some time to first figure out where roughly I wanted to be, and then used Google maps to see how far walking distances were to the train station and to museums or parks I wanted to see. But once I did that, Priceline helped me find a hotel with a nice big room with a big sliding door to a sunny patio balcony overlooking nice trees. Getting my second unexpected night here was very fast with Priceline and at same great deal as first night. Highly recommend PL to friends, and like any website you get better with it the more times you use it and know how to better use it.
    more
  • Jan 12, 2021

    By Kirsten Thomsen
    1/12/2021 I just wanted to make something in regards to my first review of Priceline. I love y'all, your app is easy to use and understand. The Super 8, where U'n staying IS NOT what they say it is. Its unfortunate, I stayed here years ago and it was A LOT cleaner, better maintained, it changed owners and lets just say, not to the betterment of the hotel. Its really run down, garbage just piled & overflowing in any & all public garbage cans. And seem to enter your room at their convience.
    more
  • Jan 6, 2021

    By Lauren B
    I really ONLY book through Priceline. When it comes to hotel reservations & bookings, I've found that this particular app has hands down, the overall best prices out there. Seemingly, the more you book, the better the deals get! It'd be nice if they'd throw in a complimentary night after 25 or 50 nights.. Temporarily housing oneself in hotels really adds up so it helps to have a reliable source to return to repeatedly.
    more
  • Jan 5, 2021

    By Jennifer Edgar
    I have to say I am highly impressed with Priceline. My wallet had gotten stolen and I was unable to check in on a non-refundable stay. I was so upset and worried that I wouldn't get my money back but they went above and beyond to make sure that my trip was canceled and I got my money back promptly I highly recommend Priceline better than any other booking site I've ever used. The prices are outstanding and the customer service is even more outstanding. Thank you so much Priceline
    more
  • Jan 4, 2021

    By Sue Schultz
    Priceline has consistently been the absolute lowest rate for hotels I've found on any travel site. The selection of hotels is excellent. The descriptive details along with pictures provided is super informative. Once you've made your selection, you feel as though you have complete comprehensive knowledge about each hotel and it's surroundings. You're also able to read honest and thoroughly defined reviews. The site is extremely "User Friendly" and Customer Service Reps. are beyond exceptional!
    more
  • Not to be trusted and does not honor sales Apr 30, 2020

    By Peter knuckles
    When you purchase something online or by phone you have a trust that the purchase for good and services will be honored by the company taking your money. And when a company dishonors that trust by taking your money but then not providing the services or goods promised, most people would consider it fraud. Priceline took payment for airline tickets and then refused to refund that payment when the flights were cancelled. Seems like an easy response by a respectable company to send the money back, especially since it was no fault of the customer that the service wasn’t provided, but Priceline has chosen to keep the money. They claim it’s because of the Coronavirus and a lack of employees to provide the refund. There are literally tens of millions of newly unemployed people that could be accomplishing the job Priceline refuses to complete. You can use this app and pray things go well and you are provided the service you’ve paid for, but know that when things don’t go right, and sometimes they don’t, Priceline will not respect you and honor the trust you’ve placed in them by sending them your money. You’ll be gambling your money on a company with no honor. Priceline has since asked to “revisit my case for review,” standard response to make it look like it cares. I HAVE CALLED DOZENS OF TIMES TO REVISIT MY CASE! The only thing Priceline should be reviewing, is how it treats customers. Refund the money you owe.
    more
  • Thieves Aug 3, 2019

    By zwerry
    I have been a loyal customer sense 2010, recommending their services to my friends and family. Over the past two years that has all changed . This is the 3rd time priceline has taken my money without giving me a service, leaving me with nothing. Priceline has pretty much screwed me over for lack of better words. On more than one occasion Priceline has had deals on there website and app that are not actually available, yet they they have charged my card leaving me with nothing now I have to wait 8-15 business days for my refund to be processed. Not only have they blamed me for not using a credit card next they blame the bank and I will be seeing my money back to me in enough time when all reality they need to take responsibility and update her apps they don’t have offers that are outdated. Not only will they Blame you for using a debit card but they will also blame your bank or the hotel before even beginning to take responsibility. When ever I have called there costumer service, they just blame blame blame, and do nothing to fix the situation or make it better, THEY DO NOT CARE ABOUT THERE CLIENTS. It’s not my fault I used a debit card it’s not my banks fault for having to refund MY MONEY it’s Priceline’s fault for having a deal that is outdated and still taking my money..I’ve given priceline so many chances but this is the last straw and stay away from Priceline. They have lost a loyal customer.
    more
  • Assigned room/ unwanted crawling guest in bathroom Oct 5, 2020

    By Adalynn19
    Since I am a VIP customer through priceline, we arrived at our most recent stay and we were given and ADA room. We went back to the front desk to advise that this was a room for persons with disabilities and they moved us to another room which was also an accommodation for persons with disabilities. The staff appeared to not know the term (ADA). We had driven 300 plus miles and were tired, so we stopped arguing the issue. Just to be clear, this is the second stay where we have booked thru Priceline and we have been assigned to ADA rooms. The hotel explains that they are not supposed to change our rooms, the Priceline rep advised the nonrefundable, nontransferable, nonchangable reservation. What has upset me is why do I have to be given a room for handicap accommodation? What if someone checks in and needs that room and you placed me in it? That is going to be a site trying to explain it to the patron as well as whoever they file their legitimate complaint with. I am not seeing the VIP side of the offers through Express deals if I have to keep telling hotel staff that we don’t want or need an ADA ROOM! Also, we were out through the day to return to a geico crawling around in the bathroom. I was sooooo outdone when I saw it!! The desk did not even have any spray to kill it. We had to waste our disinfectant spray to try to kill it. This was not a great experience and was rather a big letdown!
    more
  • Horrible Customer Service Jan 10, 2018

    By DPhillips88
    I have used Priceline regularly for the last few years, booking hotel rooms through them several times a month. When there are no issues, they’re great, but the times there are issues make it unbearable. I booked a hotel using the app based on it being in a specific location, and being able to get a suite with a kitchenette at a great price. Once I received the confirmation, I realized that the hotel was located approx 20 miles away from where they showed on the map, and I had a reservation for a standard room. I was told by hotel employees that they had contacted Priceline several times regarding the incorrect information, but they had made no effort to change it. So after my family drove nearly an hour out of our way to stay in a room smaller than I had intended, I let customer service know about the incorrect information and requested a refund based on it. After a few communications with different CS reps, they have yet to acknowledge that the information was inaccurate, accept responsibility, compensate me for my inconvenience or correct the info on their site. They are intentionally deceiving their customers. Priceline’s entire purpose is to curate travel information to simplify the process for users. If I have to use other sites and apps to verify that their info is correct before using them, then they are useless to me.
    more
  • Don’t stand behind their service. Jun 29, 2020

    By AmberR89
    I have used Priceline for years and all over the world. I use to be pretty happy with their service and trusted their company and ratings. I recently rented a 3 star hotel in Alabama. The hotel was rundown, the customer service was terrible and the shower in my room didn’t even work. I tried to tell someone at the hotel about the shower but there was no one at the desk. I waited 15 mins. There was only a sign that said they were gone. This is was at 10 am and their check time is 11 am. I called the hotel and Priceline about the situation seeking a refund, since a shower is a basic necessity at a 3 star hotel. The hotel lied and acted like there was no sign, even though the sign was a hard sign with a base, which means they use it all the time. Then they lied and said the shower wasn’t broken. It was a simple shower easy to figure out. It just didn’t work. Then Priceline said if the hotel wouldn’t refund me they wouldn’t. Even though my card is charged by Priceline not the hotel. Basically they are saying we will do nothing to protect our customers or stand by our service. I was saddened that after years of being a loyal customer with no complaints that they could do nothing for me. I don’t know that I can trust Priceline anymore.
    more
  1. Name Your Own Price ensures you always stay on budget! Save even more when you book exclusive hotel deals only available on the app
  2. My Trips takes the stress out of traveling. Quickly and easily make changes to your itinerary on the go, anytime, anywhere
  3. Need a last minute ticket? Find cheap, same-day flights for up to 60% off with Express Deals

Reviewed by Laura S on December 12, 2017

  • Once again Priceline. helps make my traveling easier and less expensive. Jun 6, 2020

    By California.CA
    Maybe I should have given 4 stars for helping me find a good low priced hotel in Amsterdam because when I first started searching I found it very hard to sort through all the hotel choices and all the many locations and areas of the big complex city. Priceline gave me so many choices it was a bit overwhelming, and their map feature didn’t work very nicely or easily on my iPad. If you wanted to zoom out a little, suddenly you would have a map of all of Europe! So it took me some time to first figure out where roughly I wanted to be, and then used Google maps to see how far walking distances were to the train station and to museums or parks I wanted to see. But once I did that, Priceline helped me find a hotel with a nice big room with a big sliding door to a sunny patio balcony overlooking nice trees. Getting my second unexpected night here was very fast with Priceline and at same great deal as first night. Highly recommend PL to friends, and like any website you get better with it the more times you use it and know how to better use it.
    more
  • Jan 6, 2021

    By Lauren B
    I really ONLY book through Priceline. When it comes to hotel reservations & bookings, I've found that this particular app has hands down, the overall best prices out there. Seemingly, the more you book, the better the deals get! It'd be nice if they'd throw in a complimentary night after 25 or 50 nights.. Temporarily housing oneself in hotels really adds up so it helps to have a reliable source to return to repeatedly.
    more
  • Jan 5, 2021

    By Jennifer Edgar
    I have to say I am highly impressed with Priceline. My wallet had gotten stolen and I was unable to check in on a non-refundable stay. I was so upset and worried that I wouldn't get my money back but they went above and beyond to make sure that my trip was canceled and I got my money back promptly I highly recommend Priceline better than any other booking site I've ever used. The prices are outstanding and the customer service is even more outstanding. Thank you so much Priceline
    more
  • Jan 4, 2021

    By Sue Schultz
    Priceline has consistently been the absolute lowest rate for hotels I've found on any travel site. The selection of hotels is excellent. The descriptive details along with pictures provided is super informative. Once you've made your selection, you feel as though you have complete comprehensive knowledge about each hotel and it's surroundings. You're also able to read honest and thoroughly defined reviews. The site is extremely "User Friendly" and Customer Service Reps. are beyond exceptional!
    more
  • Jan 13, 2021

    By Jeremy Taylor
    Great app! Easy transactions between priceline and hotel. Great discounts in the Reno, NV area. Highly recommend this app if your looking at extended stays. It's a great way to save on hotel costs especially in 2021.
  • Jan 12, 2021

    By Kirsten Thomsen
    1/12/2021 I just wanted to make something in regards to my first review of Priceline. I love y'all, your app is easy to use and understand. The Super 8, where U'n staying IS NOT what they say it is. Its unfortunate, I stayed here years ago and it was A LOT cleaner, better maintained, it changed owners and lets just say, not to the betterment of the hotel. Its really run down, garbage just piled & overflowing in any & all public garbage cans. And seem to enter your room at their convience.
    more
  • DO YOUR RESEARCH FIRST!!! Nov 8, 2020

    By beckysue2508
    I’ve used Priceline for at least 10+ years. Mostly for hotel stays and some flights. I have to admit if you don’t read the fine print and understand that your reservation is FINAL and there are NO CHANGES or NO REFUNDS the experience can be frustrating. If you’re the type of person who needs the security of being able to change your reservation, DON’T USE PRICELINE, but if you do your do diligence and research where you are going you can find some awesome deals through Priceline! Just the other day I found a great deal on a hotel with wonderful river views! It was located right on the Rouge River in the state of Oregon, USA. I Googled a couple of different hotels in the area that had popped up on Priceline. I also looked up their exact location on Google maps. In addition to that I read their descriptions and reviews on Priceline AND the hotels own website. Being I was booking the room for a friend’s anniversary gift, I did end up calling the hotel and booking directly through them. They even honored the Priceline deal! If it hadn’t been for Priceline, I would not have ever known about the beautiful RIVERSIDE INN in Grants Pass, Oregon!
    more
  • Jan 3, 2021

    By Donna Jordan
    I have been living in hotels in various states due to covid furlough. I always book through Priceline and throughout the time I've been using them I've gotten to platinum status. Lately I'm getting rooms at very nice hotels (Hampton Inn, Courtyard Marriott, Baymont Inn, etc) for the same price as cheap no tell motels (those scary strip ones that haven't been updated since the 60's) if you look them up online or in another app. I highly recommend if you travel a lot.
    more
  • Dec 29, 2020

    By Chris Morrical
    Always great rates, just wish there was a free night after a certain amount of nights booked through them. A little incentive ya know!
  • Easy Interface - Great Prices - Great Customer Service Mar 11, 2018

    By IllinoisCountryBoy
    I can’t say enough good about PriceLine and the App. I have used the service numerous times, so my review is based on all of these experiences. I alway check other sources for deals and I always find the best deals on PriceLine. I have used it for business and personal vacations. But what made me actually write this review rather then just rate the app, was my recent experience with their customer service. In a rush to get a reservation done while sick and mildly medicated, I accidentally made the reservation for the wrong dates. I needed it for a week later. Once I realized my mistake, I called PriceLine directly from the app. The service rep (wish I could remember his name) was professional and friendly. He contacted the hotel for me and confirmed that they could cancel the reservation for me (it was a special deal that was supposed to be non-refundable). I received the cancellation notice seconds after getting off the phone. PriceLine went the extra mile for me, and that is why I am writing this review and gave them 5 stars. Thanks again PriceLine.
    more
  • Be very careful Feb 7, 2019

    By LuckyBrasso
    Caveat emptor. If you make any little mistake, or miss any item that pops up during your booking process, do not expect to be able to resolve the issue after the fact with support. My experience, I bid $130 for a hotel for my upcoming trip. Got the screen saying that I should up my bid, so I upped to $140 and resubmitted. Another page popped up asking for my initials. I thought the initials were to acknowledge my new bid, I entered them and resent. I was confirmed for a hotel stay of $212+. Went through support. I know taxes and fees are extra, but 50% higher than my bid seems excessive. I was told that the initials page was advising me of an extra Extra hotel fee. I had missed it. Support was completely unhelpful and I’m stuck with it. I think Priceline acted in bad faith on this transaction. I don’t need parking, internet, or use of the pool, or anything else this fee includes. Priceline support should have offered a partial refund and given me the chance to choose a cheaper option. I don’t even need a full refund, if they would have worked in good faith I would have still given them a booking. Please don’t ask me to reach out via social media. You blew your chance. Review stands.
    more
  • Don’t stand behind their service. Jun 29, 2020

    By AmberR89
    I have used Priceline for years and all over the world. I use to be pretty happy with their service and trusted their company and ratings. I recently rented a 3 star hotel in Alabama. The hotel was rundown, the customer service was terrible and the shower in my room didn’t even work. I tried to tell someone at the hotel about the shower but there was no one at the desk. I waited 15 mins. There was only a sign that said they were gone. This is was at 10 am and their check time is 11 am. I called the hotel and Priceline about the situation seeking a refund, since a shower is a basic necessity at a 3 star hotel. The hotel lied and acted like there was no sign, even though the sign was a hard sign with a base, which means they use it all the time. Then they lied and said the shower wasn’t broken. It was a simple shower easy to figure out. It just didn’t work. Then Priceline said if the hotel wouldn’t refund me they wouldn’t. Even though my card is charged by Priceline not the hotel. Basically they are saying we will do nothing to protect our customers or stand by our service. I was saddened that after years of being a loyal customer with no complaints that they could do nothing for me. I don’t know that I can trust Priceline anymore.
    more
  • Horrible Customer Service Jun 29, 2018

    By 🤡🎃
    I’ve gotten a great hotel on this app, but every other hotel I’ve gotten has sucked. Don’t do the express deals if you’re going to use the app at all, they’re never what they say they are. Even the guest scores are unreliable because somehow it shows they rated it well when the review they’ve given is something along the lines of “horrible customer service” “my car was broken into” “bed bugs”. When I tried to contact Priceline about a problem with my card, they insisted that the hotel would accept a card with any name on it for incidentals. The card I booked the room with had been stolen and they were saying that I wouldn’t have to show them that card, or even a card with my name on it, just any card, even after telling them that I have seen many reviews in which people were turned away for just accidentally leaving out their middle initial for the reservation, they just repeated that any card would be fine. I then asked if I could be refunded the money I bought the hotel room with so I could put it onto another card I could show the hotel, they copy and pasted the hotels refund and cancellation policy and ended the chat.
    more
  • Jan 4, 2021

    By Ten of Cups
    Priceline is a scam. Whenever you use it always check with the hotel first for a regular price. Dont use the internet. Call or show up. Usually priceline is more expensive. I was shocked. The first time I noticed I was checking into a motel using priceline but the receptionist didnt know. She gave me the price which was $40 cheaper but she wasnt allowed to print a receipt unless I paid. Without a receipt or proof you got the room cheaper another way Priceline will not refund the difference.
    more
  • Express Deal Disaster/Avis ATL Jun 8, 2020

    By JJay80
    Very bad experience with renting a car through the “express deal” which wasn’t express at all! The system selected Avis as the provider and it was a complete and utter inconvenience! The line was 2 miles long! I had an appointment to make of which I flew in from NYC for. I called Priceline and asked if I could cancel the reservation and book another one through them with another rental provider. I explained my situation and how important it was and they said that they could NOT cancel it because the deal I chose had no cancellation. So basically, it was either stay in line and miss my appointment, or go to another counter and take the loss with the express deal that I could not cancel. Let’s just say that I made my appointment and loss almost 60 bucks. That was my 2nd experience with Avis and they both were absolutely horrible. Not only do they pick your car for you, but they are slower than time itself. I NEVER want to see that counter again. Priceline was very unreasonable in this situation being that I only wanted to cancel...only to rebook through them. Instead they just took my money and said “your loss”. Not cool at all.
    more
  • Am in a Love/Hate relationship with Priceline Jul 13, 2019

    By KPI/CIB
    I have been a loyal Priceline user for well over 10 years. I probably book from 50 - 75 rooms per year and every time I book, I fear that something about my trip might change. Priceline is super inflexible. Actually, they are kind of Bi-polar with a heavy bent toward inflexibility. On a rare occasion, I have been able to reschedule a room, or cancel a trip that has been changed, but for the most part, if something changes about your trip, just plan on no refund, no changes. It’s kind of like playing Russian roulette, but with four bullets in the gun. The other thing is that their prices used to beat anyone on the internet, and the bidding process worked wonderfully to get the best rate available. Recently, not so much. Prices are pretty much in line with almost every other company out there. So, if you like gambling with your money or if you are 100% sure nothing will change about your trip, then I would still use Priceline. But if there is even a small chance something might change, I would recommend someone else.
    more
  • Not to be trusted and does not honor sales Apr 30, 2020

    By Peter knuckles
    When you purchase something online or by phone you have a trust that the purchase for good and services will be honored by the company taking your money. And when a company dishonors that trust by taking your money but then not providing the services or goods promised, most people would consider it fraud. Priceline took payment for airline tickets and then refused to refund that payment when the flights were cancelled. Seems like an easy response by a respectable company to send the money back, especially since it was no fault of the customer that the service wasn’t provided, but Priceline has chosen to keep the money. They claim it’s because of the Coronavirus and a lack of employees to provide the refund. There are literally tens of millions of newly unemployed people that could be accomplishing the job Priceline refuses to complete. You can use this app and pray things go well and you are provided the service you’ve paid for, but know that when things don’t go right, and sometimes they don’t, Priceline will not respect you and honor the trust you’ve placed in them by sending them your money. You’ll be gambling your money on a company with no honor. Priceline has since asked to “revisit my case for review,” standard response to make it look like it cares. I HAVE CALLED DOZENS OF TIMES TO REVISIT MY CASE! The only thing Priceline should be reviewing, is how it treats customers. Refund the money you owe.
    more
  • Thieves Aug 3, 2019

    By zwerry
    I have been a loyal customer sense 2010, recommending their services to my friends and family. Over the past two years that has all changed . This is the 3rd time priceline has taken my money without giving me a service, leaving me with nothing. Priceline has pretty much screwed me over for lack of better words. On more than one occasion Priceline has had deals on there website and app that are not actually available, yet they they have charged my card leaving me with nothing now I have to wait 8-15 business days for my refund to be processed. Not only have they blamed me for not using a credit card next they blame the bank and I will be seeing my money back to me in enough time when all reality they need to take responsibility and update her apps they don’t have offers that are outdated. Not only will they Blame you for using a debit card but they will also blame your bank or the hotel before even beginning to take responsibility. When ever I have called there costumer service, they just blame blame blame, and do nothing to fix the situation or make it better, THEY DO NOT CARE ABOUT THERE CLIENTS. It’s not my fault I used a debit card it’s not my banks fault for having to refund MY MONEY it’s Priceline’s fault for having a deal that is outdated and still taking my money..I’ve given priceline so many chances but this is the last straw and stay away from Priceline. They have lost a loyal customer.
    more
  • Assigned room/ unwanted crawling guest in bathroom Oct 5, 2020

    By Adalynn19
    Since I am a VIP customer through priceline, we arrived at our most recent stay and we were given and ADA room. We went back to the front desk to advise that this was a room for persons with disabilities and they moved us to another room which was also an accommodation for persons with disabilities. The staff appeared to not know the term (ADA). We had driven 300 plus miles and were tired, so we stopped arguing the issue. Just to be clear, this is the second stay where we have booked thru Priceline and we have been assigned to ADA rooms. The hotel explains that they are not supposed to change our rooms, the Priceline rep advised the nonrefundable, nontransferable, nonchangable reservation. What has upset me is why do I have to be given a room for handicap accommodation? What if someone checks in and needs that room and you placed me in it? That is going to be a site trying to explain it to the patron as well as whoever they file their legitimate complaint with. I am not seeing the VIP side of the offers through Express deals if I have to keep telling hotel staff that we don’t want or need an ADA ROOM! Also, we were out through the day to return to a geico crawling around in the bathroom. I was sooooo outdone when I saw it!! The desk did not even have any spray to kill it. We had to waste our disinfectant spray to try to kill it. This was not a great experience and was rather a big letdown!
    more
  • Horrible Customer Service Jan 10, 2018

    By DPhillips88
    I have used Priceline regularly for the last few years, booking hotel rooms through them several times a month. When there are no issues, they’re great, but the times there are issues make it unbearable. I booked a hotel using the app based on it being in a specific location, and being able to get a suite with a kitchenette at a great price. Once I received the confirmation, I realized that the hotel was located approx 20 miles away from where they showed on the map, and I had a reservation for a standard room. I was told by hotel employees that they had contacted Priceline several times regarding the incorrect information, but they had made no effort to change it. So after my family drove nearly an hour out of our way to stay in a room smaller than I had intended, I let customer service know about the incorrect information and requested a refund based on it. After a few communications with different CS reps, they have yet to acknowledge that the information was inaccurate, accept responsibility, compensate me for my inconvenience or correct the info on their site. They are intentionally deceiving their customers. Priceline’s entire purpose is to curate travel information to simplify the process for users. If I have to use other sites and apps to verify that their info is correct before using them, then they are useless to me.
    more
  • Ripped off on hotel bid Feb 21, 2019

    By Debrabully
    Bid on a 3 star minimum hotel in Orlando, placed a $275 bid and was placed in a Holiday Inn that was seedy, dirty, old and outdated. The room was dirty, body hair in the bathtub, stains throughout the rooms carpet, mold in the shower/tub gout and the hair dryer was broken. I emailed Priceline immediately when we got in the room, they didn't reply until a few days later. They replied that the hotel gave us free breakfast so that was the compensation accepted for the dissatisfaction for the room. The hotel text me asking if we were happy and I told her we weren't and explained the problems in the room, she text that she couldn't refund some of the room charge because we booked through a third party/Priceline so all she could offer is a free meal which we didn't use because it was a breakfast buffet at TGIF, gross. We spent with tax and fees over $300 for one night in a maybe 1 Star Holiday Inn when we were "guaranteed" a 3 star minimum room before bidding. For that money we could have stayed at a nice Disney resort which was the level we were expecting because of the 3 star minimum we paid for. Customer service was not willing to do anything to make this right so we will never be using Priceline again and will continue to tell everyone we can about how we got ripped off by Priceline.
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