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PreFlight Airport Parking

PreFlight Airport Parking

InterPark

The PreFlight Parking app is the secure and easy way to manage airport parking.

4.7 Ratings 15K+ Reviews 50K+ Downloads

About PreFlight Airport Parking

The PreFlight Parking app is the secure and easy way to manage airport parking.
see more about PreFlight Airport Parking

Ratings & Reviews

4.7
15.0K+ Ratings
  1. 5
    82%
  2. 4
    12%
  3. 3
    3%
  4. 2
    1%
  5. 1
    3%
  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
    more
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
    more
  • Oct 9, 2018

    By Dominic Morano
    Easy to use and I like that you can see where the shuttles are. A cool feature would be if you could store the location of your vehicle so you don't have to keep a card or try and Remeber where it is parked.
    more
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
    more
  • Helpful app, two suggestions (PHX) Dec 10, 2018

    By Sskeeling
    I’ve been a Parker at PreFlight since 2007 and love the garage. Two suggestions to make this app even more helpful: allow a photo or text space in the reservation for the parking spot reminder to take us paperless folks even further, and consider numbering the parking spots in the garage for reference so we aren’t wandering about. I generally try to park in the same area but sometimes it isn’t possible and I’ve had to do a little searching to refresh my memory.
    more
  • Mar 1, 2020

    By Reggie B
    Since 2/12/2020 none of my points have added to my account. They have been great at ORD putting them in for me ,but it is still a hassle. FIX THIS!!!
    more
  • Pre pay is not user friendly Sep 9, 2018

    By Traveler4512
    I travel for work and using the pre pay feature for reservations does not make sense. Now, the charge shows up before my work trip even begins and any overage for delays I need to pay at the exit. Now this is 2 parking charges I need to explain. As a VERY frequent parker, I should be able to reserve the spot and just pay at the exit. I’m frustrated this is the system in place and may consider other parking lot options. I have loved pre flight for about 10 years, but have recently had issues parking inside without a reservation. I’m willing to take the time to make the reservation, I just don’t see why I have to pre pay.
    more
  • Nov 4, 2019

    By Blake Gee
    The app used to work. It died! Uninstalled and tried to reload all to no avail.
    more
  • May 16, 2019

    By Denise Hall
    can't log on to even set up the account
    more
  • I.T. Help needed. Jun 23, 2019

    By muggle1279
    I park at the Chicago O’Hare facility. For the most part, it is convenient and their staff are almost always very pleasant to deal with. When they’re not, I’m willing to give them a pass as I see what my fellow travelers are like. The reason for the 1 Star is simple. You HAVE to get your tech to work! I prepay my parking, often a month in advance. Approx 30% of the time, I have issues entering or leaving the facility and have to get assistance. Even though I have the app, my reservation often doesn’t come up so I have to always print up my confirmation, just in case. This is not acceptable. This is all you do!
    more

No reviews available

  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
    more
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
    more
  • Helpful app, two suggestions (PHX) Dec 10, 2018

    By Sskeeling
    I’ve been a Parker at PreFlight since 2007 and love the garage. Two suggestions to make this app even more helpful: allow a photo or text space in the reservation for the parking spot reminder to take us paperless folks even further, and consider numbering the parking spots in the garage for reference so we aren’t wandering about. I generally try to park in the same area but sometimes it isn’t possible and I’ve had to do a little searching to refresh my memory.
    more
  • Dec 4, 2019

    By Dale Bender
    Excellent customer service and convenient access to George Bush airport. We park here every time we fly.
    more
  • Huge improvement Sep 21, 2018

    By kernelikon
    This is a great improvement but needs one thing. The ability to put the Parker card into the Apple wallet. That would make this app complete. Otherwise great improvement. Update, there needs to be contact information within the app for late night/ early morning pickups. This was in the previous release but not in this current version.
    more
  • Oct 9, 2018

    By Dominic Morano
    Easy to use and I like that you can see where the shuttles are. A cool feature would be if you could store the location of your vehicle so you don't have to keep a card or try and Remeber where it is parked.
    more
  • It’s getting there May 3, 2018

    By uSlackr
    The app is great. Has my reservation and pretty easy to use. I tried to make a reservation today for today and got an error that I need to pick a future date. Went on the web and made the same reservation without issue.
    more
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
    more
  • Need more info Aug 5, 2018

    By Thekat79
    First time use of preflight. I got the app and I had to call the number to ask about how the coupon works. The app should tell you that amount per day is different then the coupon which means that you did not make a reservation. It would have saved me time instead of reading everything and then having to call. Hoping for a great experience when I use preflight.
    more
  • Only works 50% of the time Jun 7, 2019

    By frequent parker 12345678
    This app is great when it works. It has been very inconsistent lately. I use the lot weekly and it is very irritating when you can’t make a simple reservation and payment with the App. This week it took my Apple Pay but never made a reservation..... so now I have to go figure out that with them instead of getting in my car and going home
    more
  • One major missing piece Oct 18, 2018

    By Linds187
    App is pretty easy to use and I like the map showing where the shuttles are. One thing that is very much lacking is the ability to view frequent parker points (ie. dates and amount of points earned)- this used to be a feature and now I wonder if I’m even getting points for each visit.
    more
  • Mar 1, 2020

    By Reggie B
    Since 2/12/2020 none of my points have added to my account. They have been great at ORD putting them in for me ,but it is still a hassle. FIX THIS!!!
    more
  • Service is good, app is not. Apr 17, 2019

    By kgariba
    I thought I signed up for an account (I entered all the info) prior to booking a parking reservation. However, once I booked, the app decided not to add a reservation to my new account but as a “guest” reservation. Then, I cannot add the parking pass to the Wallet app (error message). To top it off, I can’t cancel the reservation, another error due to the “guest” booking... coincidence? The cherry on top is a window where economy is spelled “ecomony.” The app gets 1 star but because the service overall is good, they get 2 from me.
    more
  • Pre pay is not user friendly Sep 9, 2018

    By Traveler4512
    I travel for work and using the pre pay feature for reservations does not make sense. Now, the charge shows up before my work trip even begins and any overage for delays I need to pay at the exit. Now this is 2 parking charges I need to explain. As a VERY frequent parker, I should be able to reserve the spot and just pay at the exit. I’m frustrated this is the system in place and may consider other parking lot options. I have loved pre flight for about 10 years, but have recently had issues parking inside without a reservation. I’m willing to take the time to make the reservation, I just don’t see why I have to pre pay.
    more
  • Nov 4, 2019

    By Blake Gee
    The app used to work. It died! Uninstalled and tried to reload all to no avail.
    more
  • May 16, 2019

    By Denise Hall
    can't log on to even set up the account
    more
  • I.T. Help needed. Jun 23, 2019

    By muggle1279
    I park at the Chicago O’Hare facility. For the most part, it is convenient and their staff are almost always very pleasant to deal with. When they’re not, I’m willing to give them a pass as I see what my fellow travelers are like. The reason for the 1 Star is simple. You HAVE to get your tech to work! I prepay my parking, often a month in advance. Approx 30% of the time, I have issues entering or leaving the facility and have to get assistance. Even though I have the app, my reservation often doesn’t come up so I have to always print up my confirmation, just in case. This is not acceptable. This is all you do!
    more
  • Apr 29, 2020

    By Amanda Louison
    Terrible...not user friendly at all.
    more

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