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PreFlight Airport Parking

PreFlight Airport Parking

InterPark

The PreFlight Parking app is the secure and easy way to manage airport parking.

4.7 Ratings 22K+ Reviews 50K+ Downloads

Ratings & Reviews

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  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
  • Apr 27, 2021

    By Timothy Brooks
    Fantastic place to park in Phoenix. Great rates compared to main parking at the airport. I wasn't able to book online during my last trip since their system was giving weird errors but the guy at the main desk gave me a note to give to them when I returned. They gave me the same discount as I would have if I booked online. Thanks for the great customer service!
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
  • Mar 27, 2021

    By Farzin Paknia
    Transaction is not working smoothly. I had to close the app in the middle of Transaction and reserve again. if you improve your app, I will change my rate to 5-star, because the app design looks good.
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
  • Jun 18, 2021

    By Kim Luberto
    easy to make reservation, shuttles are quick both ways, drivers are great, easy in easy out of lot
  • Easy to use until time to pay Mar 28, 2021

    By JustDEWit
    I had a reservation setup and added the card I wanted to charge on. App would not take it. I again added the card information and again it errored out. My only other option was to use Apple Pay. I did that and selected the same card information and it works fine using Apple Pay. I don’t know how I could have proceeded if I had not had Apple Pay. I don’t travel often but I seem to remember there was a system glitch last time. I like the location and convenience of the parking but not fully impressed with the Application. Needs more work.
  • Apr 19, 2021

    By Darren Walsh
    use to park at airport, then prices jumped and so I jumped, was told that I would save parking at Preflight and there security good , not mention when you park they see and are there to transport you to airport never had a delay yet
  • Helpful app, two suggestions (PHX) Dec 10, 2018

    By Sskeeling
    I’ve been a Parker at PreFlight since 2007 and love the garage. Two suggestions to make this app even more helpful: allow a photo or text space in the reservation for the parking spot reminder to take us paperless folks even further, and consider numbering the parking spots in the garage for reference so we aren’t wandering about. I generally try to park in the same area but sometimes it isn’t possible and I’ve had to do a little searching to refresh my memory.
  • Jun 20, 2021

    By JLynn Acosta
    always great service from parking to pickup to drop off easy check in and out process
  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
  • Apr 27, 2021

    By Timothy Brooks
    Fantastic place to park in Phoenix. Great rates compared to main parking at the airport. I wasn't able to book online during my last trip since their system was giving weird errors but the guy at the main desk gave me a note to give to them when I returned. They gave me the same discount as I would have if I booked online. Thanks for the great customer service!
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
  • Mar 27, 2021

    By Farzin Paknia
    Transaction is not working smoothly. I had to close the app in the middle of Transaction and reserve again. if you improve your app, I will change my rate to 5-star, because the app design looks good.
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
  • Jun 18, 2021

    By Kim Luberto
    easy to make reservation, shuttles are quick both ways, drivers are great, easy in easy out of lot
  • Easy to use until time to pay Mar 28, 2021

    By JustDEWit
    I had a reservation setup and added the card I wanted to charge on. App would not take it. I again added the card information and again it errored out. My only other option was to use Apple Pay. I did that and selected the same card information and it works fine using Apple Pay. I don’t know how I could have proceeded if I had not had Apple Pay. I don’t travel often but I seem to remember there was a system glitch last time. I like the location and convenience of the parking but not fully impressed with the Application. Needs more work.
  • Apr 19, 2021

    By Darren Walsh
    use to park at airport, then prices jumped and so I jumped, was told that I would save parking at Preflight and there security good , not mention when you park they see and are there to transport you to airport never had a delay yet
  • Helpful app, two suggestions (PHX) Dec 10, 2018

    By Sskeeling
    I’ve been a Parker at PreFlight since 2007 and love the garage. Two suggestions to make this app even more helpful: allow a photo or text space in the reservation for the parking spot reminder to take us paperless folks even further, and consider numbering the parking spots in the garage for reference so we aren’t wandering about. I generally try to park in the same area but sometimes it isn’t possible and I’ve had to do a little searching to refresh my memory.
  • Jun 20, 2021

    By JLynn Acosta
    always great service from parking to pickup to drop off easy check in and out process
  • Pre pay is not user friendly Sep 9, 2018

    By Traveler4512
    I travel for work and using the pre pay feature for reservations does not make sense. Now, the charge shows up before my work trip even begins and any overage for delays I need to pay at the exit. Now this is 2 parking charges I need to explain. As a VERY frequent parker, I should be able to reserve the spot and just pay at the exit. I’m frustrated this is the system in place and may consider other parking lot options. I have loved pre flight for about 10 years, but have recently had issues parking inside without a reservation. I’m willing to take the time to make the reservation, I just don’t see why I have to pre pay.
  • I.T. Help needed. Jun 23, 2019

    By muggle1279
    I park at the Chicago O’Hare facility. For the most part, it is convenient and their staff are almost always very pleasant to deal with. When they’re not, I’m willing to give them a pass as I see what my fellow travelers are like. The reason for the 1 Star is simple. You HAVE to get your tech to work! I prepay my parking, often a month in advance. Approx 30% of the time, I have issues entering or leaving the facility and have to get assistance. Even though I have the app, my reservation often doesn’t come up so I have to always print up my confirmation, just in case. This is not acceptable. This is all you do!
  • Consistent problems Jun 15, 2019

    By Troptotake
    I run into problems consistently when trying to book using the app. It tells me oops it looks like there’s no internet connection when I am absolutely on the web. It tells me it can’t find my information when on the home page it welcomes me by name. It tells me I don’t have a credit card on file when the only way I’ve ever paid is by the same current and valid credit card. I can understand problems but these are consistent problems. I’ve parked at the ORD location about 25 times and I have these problems at least half the time.
  • Service is good, app is not. Apr 17, 2019

    By kgariba
    I thought I signed up for an account (I entered all the info) prior to booking a parking reservation. However, once I booked, the app decided not to add a reservation to my new account but as a “guest” reservation. Then, I cannot add the parking pass to the Wallet app (error message). To top it off, I can’t cancel the reservation, another error due to the “guest” booking... coincidence? The cherry on top is a window where economy is spelled “ecomony.” The app gets 1 star but because the service overall is good, they get 2 from me.
  • We are unable to find the print button Jul 22, 2018

    By azbaerbel
    This is the most difficult and unusual app that I have experienced in my travels. There is no print button and with trying to apply my earned rewards you are telling me I don’t have enough when it clearly shows I have 102 earned rewards and I only want to use 66 points. Please revise your app and make it more user friendly and show more options. This is truly the worst I have experienced. I need to print the barcode but where.......

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  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
  • Apr 27, 2021

    By Timothy Brooks
    Fantastic place to park in Phoenix. Great rates compared to main parking at the airport. I wasn't able to book online during my last trip since their system was giving weird errors but the guy at the main desk gave me a note to give to them when I returned. They gave me the same discount as I would have if I booked online. Thanks for the great customer service!
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
  • Jun 18, 2021

    By Kim Luberto
    easy to make reservation, shuttles are quick both ways, drivers are great, easy in easy out of lot
  • Apr 19, 2021

    By Darren Walsh
    use to park at airport, then prices jumped and so I jumped, was told that I would save parking at Preflight and there security good , not mention when you park they see and are there to transport you to airport never had a delay yet
  • Helpful app, two suggestions (PHX) Dec 10, 2018

    By Sskeeling
    I’ve been a Parker at PreFlight since 2007 and love the garage. Two suggestions to make this app even more helpful: allow a photo or text space in the reservation for the parking spot reminder to take us paperless folks even further, and consider numbering the parking spots in the garage for reference so we aren’t wandering about. I generally try to park in the same area but sometimes it isn’t possible and I’ve had to do a little searching to refresh my memory.
  • Jun 20, 2021

    By JLynn Acosta
    always great service from parking to pickup to drop off easy check in and out process
  • Huge improvement Sep 21, 2018

    By kernelikon
    This is a great improvement but needs one thing. The ability to put the Parker card into the Apple wallet. That would make this app complete. Otherwise great improvement. Update, there needs to be contact information within the app for late night/ early morning pickups. This was in the previous release but not in this current version.
  • Good shuttles, inconvenient Parking deck Dec 12, 2020

    By sndjsjkxjej
    I’ve used the parking garage 5 times at Ohare. The shuttles both ways are clean and on time. However the parking garage use is less convenient. I always park on the top deck and have to scan my way onto each deck while going up and coming down. Doesn’t make sense since the top deck is the cheapest option.
  • May 8, 2021

    By Yolanda Jones
    I love Preflight so convenient and the staff is very professional and makes you feel so safe. I always park at Preflight when I travel in the air.
  • Mar 27, 2021

    By Farzin Paknia
    Transaction is not working smoothly. I had to close the app in the middle of Transaction and reserve again. if you improve your app, I will change my rate to 5-star, because the app design looks good.
  • Nov 20, 2019

    By Dave Schwarz
    The app is really convenient. There is one thing missing that stops me from giving it 5 stars. Each reservation should have a field where I can enter where I parked. I have to save a note on my phone each time I park. If I enter it in the reservation when I park, it can appear in the reminder email when I get home.
  • Only works 50% of the time Jun 7, 2019

    By frequent parker 12345678
    This app is great when it works. It has been very inconsistent lately. I use the lot weekly and it is very irritating when you can’t make a simple reservation and payment with the App. This week it took my Apple Pay but never made a reservation..... so now I have to go figure out that with them instead of getting in my car and going home
  • Oct 9, 2018

    By Dominic Morano
    Easy to use and I like that you can see where the shuttles are. A cool feature would be if you could store the location of your vehicle so you don't have to keep a card or try and Remeber where it is parked.
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
  • Easy to use until time to pay Mar 28, 2021

    By JustDEWit
    I had a reservation setup and added the card I wanted to charge on. App would not take it. I again added the card information and again it errored out. My only other option was to use Apple Pay. I did that and selected the same card information and it works fine using Apple Pay. I don’t know how I could have proceeded if I had not had Apple Pay. I don’t travel often but I seem to remember there was a system glitch last time. I like the location and convenience of the parking but not fully impressed with the Application. Needs more work.
  • Need more info Aug 5, 2018

    By Thekat79
    First time use of preflight. I got the app and I had to call the number to ask about how the coupon works. The app should tell you that amount per day is different then the coupon which means that you did not make a reservation. It would have saved me time instead of reading everything and then having to call. Hoping for a great experience when I use preflight.
  • Website works better Apr 23, 2021

    By ParkerStoleMyName
    Please download our app so that we can have all of your data, and then when you use our app, you get so frustrated you just use the website anyway. But in all seriousness this app works so well that I am currently writing this review and the text give it gives me is white letters on a white background. Well done app developers.
  • One major missing piece Oct 18, 2018

    By Linds187
    App is pretty easy to use and I like the map showing where the shuttles are. One thing that is very much lacking is the ability to view frequent parker points (ie. dates and amount of points earned)- this used to be a feature and now I wonder if I’m even getting points for each visit.
  • Service is good, app is not. Apr 17, 2019

    By kgariba
    I thought I signed up for an account (I entered all the info) prior to booking a parking reservation. However, once I booked, the app decided not to add a reservation to my new account but as a “guest” reservation. Then, I cannot add the parking pass to the Wallet app (error message). To top it off, I can’t cancel the reservation, another error due to the “guest” booking... coincidence? The cherry on top is a window where economy is spelled “ecomony.” The app gets 1 star but because the service overall is good, they get 2 from me.
  • Pre pay is not user friendly Sep 9, 2018

    By Traveler4512
    I travel for work and using the pre pay feature for reservations does not make sense. Now, the charge shows up before my work trip even begins and any overage for delays I need to pay at the exit. Now this is 2 parking charges I need to explain. As a VERY frequent parker, I should be able to reserve the spot and just pay at the exit. I’m frustrated this is the system in place and may consider other parking lot options. I have loved pre flight for about 10 years, but have recently had issues parking inside without a reservation. I’m willing to take the time to make the reservation, I just don’t see why I have to pre pay.
  • I.T. Help needed. Jun 23, 2019

    By muggle1279
    I park at the Chicago O’Hare facility. For the most part, it is convenient and their staff are almost always very pleasant to deal with. When they’re not, I’m willing to give them a pass as I see what my fellow travelers are like. The reason for the 1 Star is simple. You HAVE to get your tech to work! I prepay my parking, often a month in advance. Approx 30% of the time, I have issues entering or leaving the facility and have to get assistance. Even though I have the app, my reservation often doesn’t come up so I have to always print up my confirmation, just in case. This is not acceptable. This is all you do!
  • Consistent problems Jun 15, 2019

    By Troptotake
    I run into problems consistently when trying to book using the app. It tells me oops it looks like there’s no internet connection when I am absolutely on the web. It tells me it can’t find my information when on the home page it welcomes me by name. It tells me I don’t have a credit card on file when the only way I’ve ever paid is by the same current and valid credit card. I can understand problems but these are consistent problems. I’ve parked at the ORD location about 25 times and I have these problems at least half the time.
  • We are unable to find the print button Jul 22, 2018

    By azbaerbel
    This is the most difficult and unusual app that I have experienced in my travels. There is no print button and with trying to apply my earned rewards you are telling me I don’t have enough when it clearly shows I have 102 earned rewards and I only want to use 66 points. Please revise your app and make it more user friendly and show more options. This is truly the worst I have experienced. I need to print the barcode but where.......

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PreFlight Airport Parking

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