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PreFlight Airport Parking

PreFlight Airport Parking

InterPark

The PreFlight Parking app is the secure and easy way to manage airport parking.

4.7 Ratings 17K+ Reviews 50K+ Downloads
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About PreFlight Airport Parking

The PreFlight Parking app is the secure and easy way to manage airport parking.
see more about PreFlight Airport Parking

Ratings & Reviews

4.7
16.9K+ Ratings
  1. 5
    83+%
  2. 4
    11+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
    more
  • Jan 13, 2021

    By Michelle Rybolt
    so convenient park your own car, hop on shuttle which is always there, have never had to wait. on return call when you land by time to get to meeting point bus is usually there. have used other parking and none compare to the service.
    more
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
    more
  • Jan 23, 2021

    By Sherri V
    great place to park your car when flying out of Logan quick friendly service. drop you off and pick you up at the terminal
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
    more
  • I.T. Help needed. Jun 23, 2019

    By muggle1279
    I park at the Chicago O’Hare facility. For the most part, it is convenient and their staff are almost always very pleasant to deal with. When they’re not, I’m willing to give them a pass as I see what my fellow travelers are like. The reason for the 1 Star is simple. You HAVE to get your tech to work! I prepay my parking, often a month in advance. Approx 30% of the time, I have issues entering or leaving the facility and have to get assistance. Even though I have the app, my reservation often doesn’t come up so I have to always print up my confirmation, just in case. This is not acceptable. This is all you do!
    more
  • Consistent problems Jun 15, 2019

    By Troptotake
    I run into problems consistently when trying to book using the app. It tells me oops it looks like there’s no internet connection when I am absolutely on the web. It tells me it can’t find my information when on the home page it welcomes me by name. It tells me I don’t have a credit card on file when the only way I’ve ever paid is by the same current and valid credit card. I can understand problems but these are consistent problems. I’ve parked at the ORD location about 25 times and I have these problems at least half the time.
    more
  • Service is good, app is not. Apr 17, 2019

    By kgariba
    I thought I signed up for an account (I entered all the info) prior to booking a parking reservation. However, once I booked, the app decided not to add a reservation to my new account but as a “guest” reservation. Then, I cannot add the parking pass to the Wallet app (error message). To top it off, I can’t cancel the reservation, another error due to the “guest” booking... coincidence? The cherry on top is a window where economy is spelled “ecomony.” The app gets 1 star but because the service overall is good, they get 2 from me.
    more
  • We are unable to find the print button Jul 22, 2018

    By azbaerbel
    This is the most difficult and unusual app that I have experienced in my travels. There is no print button and with trying to apply my earned rewards you are telling me I don’t have enough when it clearly shows I have 102 earned rewards and I only want to use 66 points. Please revise your app and make it more user friendly and show more options. This is truly the worst I have experienced. I need to print the barcode but where.......
    more
  • Jun 22, 2019

    By Samurai Snail
    Garbage app. I couldn't create an account, but it looks like I was able to book a reservation as a guest. However there was no confirmation that I had made a payment, although the reservation shows the last 4 digits of the card that was charged (which are not the last 4 digits on the card that my PayPal account shows is requesting authorization). I'm not confident this worked, but I did get an email confirming my reservation even though I can no longer access that reservation through the app.
    more

No reviews available

  • PreFlight Parking Garage Jul 5, 2018

    By Markr Bartlett
    Great service (ORD). Very clean and well lit garage. Shuttle service took us right to our air carrier, helped us with our bags. Very friendly drivers. Pick up worked well too. When we returned to the garage we didn’t have to wait for our car we went right to it and exited. We had parked previously at another garage across the road that valet parks all cars only to find a dent in the door (which sent a signal to our phone while on our trip that the car alarm had gone off) but, naturally, “they didn’t dent the car.” They also drove another customers car with a flat tire off the rim ruining the tire. We will only park at Preflight from now on.
    more
  • Jan 13, 2021

    By Michelle Rybolt
    so convenient park your own car, hop on shuttle which is always there, have never had to wait. on return call when you land by time to get to meeting point bus is usually there. have used other parking and none compare to the service.
    more
  • Great App & Great Service Feb 8, 2019

    By Diffusing unusual
    Preflight Parking is very close to the airport, the bus to airport is always waiting by my car when I park (guard at gate tells you where open spots are and then radios bus driver). Upon return I never have to wait more then a few minutes for bus and during late night hours they send a bus as soon as you call. The drivers are very courteous and the lot is guarded. The prices are very reasonable and there is an indoor lot option for a little more $. The APP is super easy to use too. ~Very satisfied Customer Philadephia airport
    more
  • Jan 23, 2021

    By Sherri V
    great place to park your car when flying out of Logan quick friendly service. drop you off and pick you up at the terminal
  • Dec 22, 2020

    By David Mccoy
    I have used this parking for many out of state trips and never worried about my vehicle, the shuttle drivers are true professionals.
  • Only works 50% of the time Jun 7, 2019

    By frequent parker 12345678
    This app is great when it works. It has been very inconsistent lately. I use the lot weekly and it is very irritating when you can’t make a simple reservation and payment with the App. This week it took my Apple Pay but never made a reservation..... so now I have to go figure out that with them instead of getting in my car and going home
    more
  • Nov 20, 2019

    By Dave Schwarz
    The app is really convenient. There is one thing missing that stops me from giving it 5 stars. Each reservation should have a field where I can enter where I parked. I have to save a note on my phone each time I park. If I enter it in the reservation when I park, it can appear in the reminder email when I get home.
    more
  • Feb 10, 2021

    By Candace Fraser
    Easy to use.
  • It’s getting there May 3, 2018

    By uSlackr
    The app is great. Has my reservation and pretty easy to use. I tried to make a reservation today for today and got an error that I need to pick a future date. Went on the web and made the same reservation without issue.
  • Dec 22, 2020

    By A Palavra de Deus - The Word of God
    Very good app!
  • Good app but keeps old reservations Sep 20, 2019

    By MikeyG70
    I do like the app. It allows for easy in and out of the facilities as well as helping to see where the shuttles are. What I really don’t like is that it keeps old, expired reservations in its list for a long time and they show up first in the list. I was accidentally trying to use an old reservation today and couldn’t figure out why I couldn’t get in. I had to go back into reservations to make sure I had the right for today. It may not seem like a big deal, but there’s literally no reason to have an expired reservation in the list and it can cause consternation when you’re already in a hurry and stressed. Fix that and it’s 5 stars.
    more
  • Need more info Aug 5, 2018

    By Thekat79
    First time use of preflight. I got the app and I had to call the number to ask about how the coupon works. The app should tell you that amount per day is different then the coupon which means that you did not make a reservation. It would have saved me time instead of reading everything and then having to call. Hoping for a great experience when I use preflight.
    more
  • One major missing piece Oct 18, 2018

    By Linds187
    App is pretty easy to use and I like the map showing where the shuttles are. One thing that is very much lacking is the ability to view frequent parker points (ie. dates and amount of points earned)- this used to be a feature and now I wonder if I’m even getting points for each visit.
    more
  • Service is good, app is not. Apr 17, 2019

    By kgariba
    I thought I signed up for an account (I entered all the info) prior to booking a parking reservation. However, once I booked, the app decided not to add a reservation to my new account but as a “guest” reservation. Then, I cannot add the parking pass to the Wallet app (error message). To top it off, I can’t cancel the reservation, another error due to the “guest” booking... coincidence? The cherry on top is a window where economy is spelled “ecomony.” The app gets 1 star but because the service overall is good, they get 2 from me.
    more
  • I.T. Help needed. Jun 23, 2019

    By muggle1279
    I park at the Chicago O’Hare facility. For the most part, it is convenient and their staff are almost always very pleasant to deal with. When they’re not, I’m willing to give them a pass as I see what my fellow travelers are like. The reason for the 1 Star is simple. You HAVE to get your tech to work! I prepay my parking, often a month in advance. Approx 30% of the time, I have issues entering or leaving the facility and have to get assistance. Even though I have the app, my reservation often doesn’t come up so I have to always print up my confirmation, just in case. This is not acceptable. This is all you do!
    more
  • Consistent problems Jun 15, 2019

    By Troptotake
    I run into problems consistently when trying to book using the app. It tells me oops it looks like there’s no internet connection when I am absolutely on the web. It tells me it can’t find my information when on the home page it welcomes me by name. It tells me I don’t have a credit card on file when the only way I’ve ever paid is by the same current and valid credit card. I can understand problems but these are consistent problems. I’ve parked at the ORD location about 25 times and I have these problems at least half the time.
    more
  • We are unable to find the print button Jul 22, 2018

    By azbaerbel
    This is the most difficult and unusual app that I have experienced in my travels. There is no print button and with trying to apply my earned rewards you are telling me I don’t have enough when it clearly shows I have 102 earned rewards and I only want to use 66 points. Please revise your app and make it more user friendly and show more options. This is truly the worst I have experienced. I need to print the barcode but where.......
    more
  • Jun 22, 2019

    By Samurai Snail
    Garbage app. I couldn't create an account, but it looks like I was able to book a reservation as a guest. However there was no confirmation that I had made a payment, although the reservation shows the last 4 digits of the card that was charged (which are not the last 4 digits on the card that my PayPal account shows is requesting authorization). I'm not confident this worked, but I did get an email confirming my reservation even though I can no longer access that reservation through the app.
    more
  • Not ready for prime time May 6, 2018

    By frequent flyer 3
    New app version took several tries to assign an end date. Pressing enough buttons it finally accepted it. Also don’t like how the app hangs when I need the barcode to enter the garage. Thankfully I found the barcode in the confirmation email. Also don’t like how the shuttle tracker is 5-10 minutes lagging behind actual shuttle location. Useless. Also don’t like the lack of documentation on what to do if a flight is cancelled.
    more

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