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Pokémon GO

Pokémon GO

Niantic, Inc.

Catch Pokémon in the real world! Collect & battle with others.

4.0 Ratings 15M+ Reviews 100M+ Downloads
Featured on Best Apps for Augmented Reality Games

About Pokémon GO

Catch Pokémon in the real world! Collect & battle with others.
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Ratings & Reviews

4.0
14.8M+ Ratings
  1. 5
    63+%
  2. 4
    12+%
  3. 3
    6+%
  4. 2
    3+%
  5. 1
    15+%
Write a Review
  • Jan 16, 2021

    By Callie Deane
    I love this game. I have hit a point where, in order to progress, I'll have to spend money. I hope that changes. It's frustrating, because I'm super poor, so I can't afford to waste money on games on my phone. But, this has been an fun activity that my boyfriend and I can do to spend quality time together. It has been especially nice to do during Covid-19, because it gets us out of the house. We enjoy having our little competitive bouts with our friends, neighbors and new people we meet as well.
    more
  • This game is amazing Jan 3, 2021

    By ZikenExpi
    I love this game so much, and it’s an awesome way to kill time, and if you have kids it is a great motivator to get outside! There are a couple bugs that they could fix though, one of the most prominent being that when I finish a research task and the reward is catching a Pokémon, it sometimes bugs out. However, it still has an option to try and catch that Pokémon on a different place on the list, so I guess it’s not that bad? I don’t know if other people have this problem though. Also, I agree that there should be a chat space, but I also suggest making it restricted unless you are a certain age, if you do add it. I say this because I have personally seen kids use a game chat as an excuse to cyber bully and call it a game, so that’s is why I say that if you add a chat it should be restricted for certain ages. Also, I think it would be really cool if you could have your own Pokémon battle each other, because that way you can see their strength and weaknesses before going against people online, and you would also be able to determine the difficulty of the battles. Overall, I think this is a really fun game and I highly suggest this to any and all Pokémon fans, and even people who don’t even know what it is! Edit: I find that sometimes my Pokémon are all very damaged, and I don’t have enough potions, so maybe if you could add a chance to heal your Pokémon at a poke stop of gym, or maybe as a research reward?
    more
  • Jan 15, 2021

    By Edwin Mack
    Great experience overall. I've noticed these comments lately may be right that talk about glitches because I've been playing for a while and noticed more glitches lately than I have in the past but it's not going to keep me from playing and I don't know if this is my first review and I expect if they want to keep this game and get new people playing that they'll fix those glitches cuz it's entirely possible. Nonetheless my overall experience is good.
    more
  • Amazing Jul 26, 2020

    By crazygirl123887
    This app is an amazing app! It is an amazing way to kill time and a great app to get your exercise in! There are a couple things that I think could be better. I feel there should be a chat space! So you can talk to the people you are friends with to meet up and do raids or battle together. Instead of having to download an app which even then you need to at least know there phone number. I feel you should be able to get more than 50 coins a day. Or at least be able to get a bonus for every continuous day your Pokémon is at a gym. Saying that I know that the prices to buy stuff is set to match the amount of coins able to be received each day. So if needed I feel it would be ok to up the price on coins a little. For trading.... I feel you should be able to choose what your friend gets. Or at least be able to put something in there for them besides a sticker. This also adds onto the fact that we need a chat system between friends to be able to tell what each other needs and or is receiving. I know you have the notifications for what your friend has received but it would still be nice to be able to say “oh thanks for the poke balls dude” or something along the lines of that. Overall this game is amazing! And I get on it several times a day. But I am sure other people have been saying things along the lines of what I have said! I mean none of this is no rude way but I do feel that these things should either be changed or added into the game!
    more
  • Hands down, best app available. Jul 15, 2020

    By GsMurderface
    I’ll shoot it to you straight. Don’t listen to the negative reviews. Contrary to “popular” belief, this game isn’t “paywalled” unless you have a fear of missing out on what other players spend 6+ hours achieving in a day. A very small portion of exclusive events are paywalled, like go fest/safari zone and that’s it. If you want items from the store, Drop in as many gyms as possible, it’s good for 350 coins per week if done right, and have reasonable expectations (and by that I mean shiny Pokémon. Shiny Pokémon in GO are given out at an insanely high rate compared to main series games) Competitive gameplay (Go battle league) having some glitching issues, doesn’t make it a bad game for those that choose not to play competitively, and even with the glitching, proper investments in Pokémon far outweigh any glitching that occurs, that and most players just expect to go 5/5 on every round played and anything less than that is a failure on Niantic’s part. Raids are very easy if you toss your IV expectations out the window and focus on high CP counters. Each Pokémon has given base stats, and IV doesn’t make or break most Pokémon when raiding, counters make or break your success. The game is completely add free, it’s free of actual currency, it’s fun, it’s addictive and it gets you outside. Just play it how YOU want to play it, and you’ll love it regardless.
    more
  • Jan 13, 2021

    By Brandyn Parker
    Still having the same issue, five months later! This is ridiculous. Pointless since the most recent update... For about a week now, any time I try to catch a pokémon, my screen either goes white or black, and freezes. I have updated several times, as well as uninstall and reinstall, hoping to fix the issue. Anyone else dealing with this? If so, have you been able to resolve the issue?
    more
  • Jan 17, 2021

    By J R
    Arena is broken Constant errors and totally unbalanced. You'll be fighting rank 4's when your only rank 1. Matching should be based off teir and CP rating of Pokémon team. There also should never not be Pokémon around. I shouldn't have to wait hours before a Pokémon shows up. I get that yall have to make money but ease up on the micro transactions, it's just annoying at this point. Has potential for great things if the developers can get their act together.
    more
  • Jan 12, 2021

    By INEZ BRZOZOWSKA
    The game has developed so many different glitches and errors. Pokeballs freeze when trying to catch (especially annoying if you paid for a raid pass, forces you to close and open the game again). Or failure to open the game at all, so you gotta restart your phone. So many issues other players are also having trouble with. It's been known to go on for months and it's not being fixed.
    more
  • Jan 2, 2021

    By Paul Hardy
    I really enjoy this game, and I have played it ever since it first came out nearly 5 years ago. However in its current state, its nearly unplayable. So many issues with lag and bugs ruin this game. It freezes at least 5x a day. There is a bug where you go into a raid and cannot attack and your game completely crashes. This bug has been around for months, but yet it still isn't fixed. I am now unable to do any sort of remote raid as I cannot attack or even catch the pokemon. SORT IT OUT FFS!
    more
  • Account Issues May 10, 2020

    By ValhallaViking
    First off, I’m a huge Pokémon fan! Have been all my life. I got super far in my original account but then it wasn’t letting me buy stuff in the shop with my coins I had. So I figured I’d log out and go back in. Now it’s saying my password isn’t correct which I know it is. But then I requested an email to change it. They said it was sent but I never got it. I tried retrying and it said the link is active for 48 hours. Does that mean I’ll get the email within 48 hours or I have 48 hours? I tried using a made up email just to see what would happen and they said there’s no account on there with that email. Just wanted to be sure the email wasn’t a problem. So why is it not allowing me to change my password by sending me an email?? Also I made a second one just for the meantime but on this one it won’t allow me progress with egg hatching and/or buddy Pokémon getting candies. I turned all settings on for allowing my location and all that. My battery saving mode isn’t on either. Aside from that, I can’t add friends. It said that it won’t load and to try again later. All I’m saying is that on my original account, everything was okay. I was even playing earlier this morning. Is there anything that can be done? I can’t even really get the full experience because the events have to do with my buddy getting candies and also hatching eggs. What can be done?? I’m just upset because I put so much time and effort into this all for this to happen...
    more

No reviews available

  • This game is amazing Jan 3, 2021

    By ZikenExpi
    I love this game so much, and it’s an awesome way to kill time, and if you have kids it is a great motivator to get outside! There are a couple bugs that they could fix though, one of the most prominent being that when I finish a research task and the reward is catching a Pokémon, it sometimes bugs out. However, it still has an option to try and catch that Pokémon on a different place on the list, so I guess it’s not that bad? I don’t know if other people have this problem though. Also, I agree that there should be a chat space, but I also suggest making it restricted unless you are a certain age, if you do add it. I say this because I have personally seen kids use a game chat as an excuse to cyber bully and call it a game, so that’s is why I say that if you add a chat it should be restricted for certain ages. Also, I think it would be really cool if you could have your own Pokémon battle each other, because that way you can see their strength and weaknesses before going against people online, and you would also be able to determine the difficulty of the battles. Overall, I think this is a really fun game and I highly suggest this to any and all Pokémon fans, and even people who don’t even know what it is! Edit: I find that sometimes my Pokémon are all very damaged, and I don’t have enough potions, so maybe if you could add a chance to heal your Pokémon at a poke stop of gym, or maybe as a research reward?
    more
  • Jan 15, 2021

    By Edwin Mack
    Great experience overall. I've noticed these comments lately may be right that talk about glitches because I've been playing for a while and noticed more glitches lately than I have in the past but it's not going to keep me from playing and I don't know if this is my first review and I expect if they want to keep this game and get new people playing that they'll fix those glitches cuz it's entirely possible. Nonetheless my overall experience is good.
    more
  • Hands down, best app available. Jul 15, 2020

    By GsMurderface
    I’ll shoot it to you straight. Don’t listen to the negative reviews. Contrary to “popular” belief, this game isn’t “paywalled” unless you have a fear of missing out on what other players spend 6+ hours achieving in a day. A very small portion of exclusive events are paywalled, like go fest/safari zone and that’s it. If you want items from the store, Drop in as many gyms as possible, it’s good for 350 coins per week if done right, and have reasonable expectations (and by that I mean shiny Pokémon. Shiny Pokémon in GO are given out at an insanely high rate compared to main series games) Competitive gameplay (Go battle league) having some glitching issues, doesn’t make it a bad game for those that choose not to play competitively, and even with the glitching, proper investments in Pokémon far outweigh any glitching that occurs, that and most players just expect to go 5/5 on every round played and anything less than that is a failure on Niantic’s part. Raids are very easy if you toss your IV expectations out the window and focus on high CP counters. Each Pokémon has given base stats, and IV doesn’t make or break most Pokémon when raiding, counters make or break your success. The game is completely add free, it’s free of actual currency, it’s fun, it’s addictive and it gets you outside. Just play it how YOU want to play it, and you’ll love it regardless.
    more
  • This game has come very far Sep 5, 2020

    By ThAtS nOt A wOrD
    I’ve been playing this game since week 1. There was a month of 2 when I had it deleted because I wasn’t playing it, but when gen 3 was added I came right back. I’ve spent a good hundred dollars on this game, and I really only have 1 complaint in the dinosaur of video game perfection. I just wish Mega Evolution was better. Anyway, the way they have adapted into making play from hone easier is really nice, so people don’t risk getting sick. If you look back at the beginning of the game, you can really tell it’s growth. Research, buddies, friends, trainer battles, Team Rocket, shinies, and even legendaries weren’t even in the game at launch, and now we (almost) have 5 ENTIRE GENERATIONS with a read of gen 6. Research has been a really fun time killer when I’m bored, and the fact that Pokémon constantly spawn make it even nicer and a continuous adventure. Looking back, I feel so dumb taking a break from the game, even if it was only for 2 months. Anyone could get a blast out of it, and it’s a great way to drop a couple of pounds even if you’re only going out once a day! A lot of people got it at the start and quit a few weeks/months. If your one of those people, definitely check this game out again! This game has come so far, and I can’t wait to see how much it grows in the future!
    more
  • I love this game, can we make it even better? Nov 12, 2020

    By Alaskan Kayaker
    This has been a great game since the beginning! Never before have we had a game that encouraged people to get out and meet people in the real world with the same love for Pokémon. The best part is Niantic really does care about their players and listens to the feedback given from their loyal players. The new changes have been great keeping older players such as myself actively playing yet I’ve felt like since the beginning there has been a key element that has been missing. In the original Game Boy games when you tried to catch a Pokémon you had to fight it with one of your own Pokémon and each Pokémon had up to 3 or 4 attacks that you could pick from. Less tapping the screen continuously and more strategizing your next move. I was reading the reviews and I agree that there needs to be a chat with your friend group so you can coordinate raids rather than using facebook chat groups. I honestly don’t struggle with poke balls but more with potions since I battle a lot I am always healing my Pokémon and always have a huge amount of Pokémon I can’t revive due to the low amounts of potions that are more frequently getting distributed as gifts from raids or friends. Also can we make dodging work in battles? It’s an underutilized addition that doesn’t appear to help with battling.
    more
  • Jan 16, 2021

    By Callie Deane
    I love this game. I have hit a point where, in order to progress, I'll have to spend money. I hope that changes. It's frustrating, because I'm super poor, so I can't afford to waste money on games on my phone. But, this has been an fun activity that my boyfriend and I can do to spend quality time together. It has been especially nice to do during Covid-19, because it gets us out of the house. We enjoy having our little competitive bouts with our friends, neighbors and new people we meet as well.
    more
  • Jan 14, 2021

    By Laurel Oakley
    Well, this game is AMAZING! LITTERALY! The reason I only have it 4 stars though, is the fact, that, when I first started, after I finished customising my character, when I was about to choose my first pokemon, it would work. Like, I couldn't catch my pokemon. This is like the 5th time I'm uninstalling this app the reinstalling. Btw, I played a lot on my dad's phone, so I'm no entirely new to this, it's fun once it works. But I would juts like to put that out there! I'm not sure if it's just me ☺
    more
  • Actually a really good game Jul 10, 2020

    By mew me
    See, I started on July 17, 2016 and I’m still playing it. The pvp battles that were added in are an easy way to gat rare items and cool pokemon. There are also five generations of Pokémon in game so there is a lot of variety with Pokémon. The updates during corona make it easier to play without going outside so that makes it a lot more enjoyable to play. And I’m not sure if this helps but the 3D models make good drawing references for me. I’m a long time Pokémon fan and have been playing since 2001. I really don’t understand the critical reviews. I think that this game is simple to understand and good for all ages. You can also get motivated to exercise with this app. The game has good graphics too. My only complaint is that many people are hacking the game. I think that a game that is still receiving updates in 2020 should be harder to hack into. Also there may be daily gift boxes that give you pokeballs but some of us don’t have many Pokestops around their homes so we don’t have much accessibility to pokeballs. Even so, it’s a good overall pokemon game and I would recommend it to many. Thank you for taking your time to read my review by the way. 4 stars for me! But please stop asking for Pokémon that haven’t been added in yet to be added in. Gen 6 along with greninja will be added Later. Thank you again.
    more
  • Dec 23, 2020

    By Some Guy
    Pretty great game, been playing since 2016. Far from perfect by a mile but still a fun game to pick up and play around with for a while. I usually stop and start months apart and see the improvements to it as time goes on. Perfect for playing when traveling as Pokemon seem to at least somewhat change based on where you are. And you can usually find people in your community to play the game with. I know there is at least one group who participates in raids frequently near me as a group for safety
    more
  • Similar to real game Oct 21, 2018

    By NOtaterJUSTtat
    I started playing July 2016 but due to all the glitches and lack of Pokémon I stopped playing for a few years. The reason I started up again was because a friend recommended to try it. Now gifts can be exchanged, the Pokémon generations are mostly caught up, and there are a lot more stops and gyms to interact with. My main issue with this game is the lack of interaction with other players. I would like to be able to battle with nearby trainers like the real Pokémon game allows. Also during gym battles, there should be an option to switch Pokémon in between defeats. Those are the rules in a real Pokémon battle and this should be applied to this game. Pokémon should also gain experience after battles to help build them up. I understand the candy concept but those should be bonus experience/cp. I have lost a few great catches due to the glitches/network errors which is very frustrating! Other than that I enjoy catching Pokémon and spinning stops on my walk up to work through the downtown area. It’s a nice way to see the town. EDIT I forgot to mention: I’m not sure why but when I’m on the bus or in any vehicle as a passenger I should be able to spin stops for rewards not “try again later”. It doesn’t make sense to allow me the option to catch Pokémon but I can’t get stops or gain steps with my eggs or buddy.
    more
  • Amazing Jul 26, 2020

    By crazygirl123887
    This app is an amazing app! It is an amazing way to kill time and a great app to get your exercise in! There are a couple things that I think could be better. I feel there should be a chat space! So you can talk to the people you are friends with to meet up and do raids or battle together. Instead of having to download an app which even then you need to at least know there phone number. I feel you should be able to get more than 50 coins a day. Or at least be able to get a bonus for every continuous day your Pokémon is at a gym. Saying that I know that the prices to buy stuff is set to match the amount of coins able to be received each day. So if needed I feel it would be ok to up the price on coins a little. For trading.... I feel you should be able to choose what your friend gets. Or at least be able to put something in there for them besides a sticker. This also adds onto the fact that we need a chat system between friends to be able to tell what each other needs and or is receiving. I know you have the notifications for what your friend has received but it would still be nice to be able to say “oh thanks for the poke balls dude” or something along the lines of that. Overall this game is amazing! And I get on it several times a day. But I am sure other people have been saying things along the lines of what I have said! I mean none of this is no rude way but I do feel that these things should either be changed or added into the game!
    more
  • It is fun. Jun 12, 2020

    By Zeximite
    It is indeed fun and has grown a lot since I first started about four years ago. I am also really glad they retracted with the sprite version of Pokémon. I would have quit. I am proud that those behind Pokémon Go are doing what they can to help people enjoy the app during the pandemic. Even more so, I commend them for standing up for the black people and all races. Being anything other than white dose not mean that they mean less. To me they mean so much more. Now on from that and back to Pokémon Go. I find myself pondering weather to keep with Pokémon go, or to let it go. Community days end when workers are getting off work or kids getting off school. That is extremely unfair. There should also be more Pokémon, Pokémon stops and gems for those in rural areas. Also, I purchased a remote raid pass for the event. When I hopped in to join, the people left so I hopped out only to find that I had completely lost my remote raid pass. This was also unfair as other raid passes do not vanish when you hop in and out when others leave. Another reason for me to consider leaving. It is very wrong for the raid to be used up like that especially when we have to pay for them. I surely will not buy another, event or not. Sure, coins, incubators, lucky eggs and so on are expected to disappear when used, but when other raid passes let you hop in and out, it is shameful to take the remote raid pass without having participated in any raid. That is all I have to say.
    more
  • Dec 29, 2020

    By Connor M
    Its fun with the wife. But there are still some glaring issues. 1st, pokestop, I understand limiting the ability to level 38, but I've seen a few that need to be removed or updated/moved. 2nd, daily coin limits are way too low. I had 5 gyms defended for 2 days and all came back to me at the same time. The first one reached the daily limit of 50. 50! It costs 100 just to get 20 pokeballs. How lame is it im limited to getting 50 a day?
    more
  • Good game but many fixes. Dec 28, 2020

    By KittySrock190
    OK so first of all I would like to say is a great game plus there’s many problems with it. My first problem is that you have to pay for everything in the shop instead of earning points but I have played for about three months now and I haven’t a single coin and it is really annoying to have to pay money to be able to get more poke balls and revives. Another problem is that a lot of times when I go to a PokéStop and spin it, it won’t let me collect anything, and will tell me to please try again later even though I already tried but it didn’t give me anything. One of my last two problems is that I hate how you run out of poke balls so quickly because then the only way to get more is to buy with money, or go to a poke stop for only 3 poke balls, which gets really annoying at times. One of my last problems with this game is, I don’t like having battles that all you can do is tap the screen I wish it was like that you could actually choose your move I could use and you can dodge other moves like a real Pokémon battle and I think that would improve the game much better. Just being able to tap the screen taking in every single shot is really annoying. Also the blocks don’t really seem very Pokémon, since in actual Pokémon battles you don’t really have a big screen in front of you blocking so I think it would be better if you guys let us be able to dodge instead of blocking.
    more
  • Not gonna lie Aug 29, 2018

    By aahliegh
    I’m not even going to lie, I’m 27 and absolutely love this game. I grew up with Pokémon and this is by far the best Pokémon game. I stopped playing for a year or so because I reached the top level and got bored with it; about 6 months ago my husband convinced me to redownload it because of the numerous new features and two more generations of Pokémon that had been added to the game. Unfortunately as of lately I’ve been having nothing but problems with getting it to load. This is now the third time in a week that I’ve had to uninstall and reinstall the game and unfortunately this time it doesn’t appear to even be reinstalling. And yes the app and phone software are all up to date and everything like that. On top of that, on my other phone, if/when the game loads it no longer loads all of the way. It’s genuinely one of the most frustrating things I’ve been dealing with because playing this game keeps me out of trouble and out of my own head. It’s definitely become my biggest hobby and biggest outlet, so when I’m stressed out to the max and it doesn’t want to load - which seems to be every single time I’m excessively stressed lately- it just makes everything worse. I was praying that these last batch of updates they did would have fixed that but I haven’t even been able to get the game to load since it updated! That is literally the only downside to it and unfortunately it’s a major one.
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  • Jan 17, 2021

    By J R
    Arena is broken Constant errors and totally unbalanced. You'll be fighting rank 4's when your only rank 1. Matching should be based off teir and CP rating of Pokémon team. There also should never not be Pokémon around. I shouldn't have to wait hours before a Pokémon shows up. I get that yall have to make money but ease up on the micro transactions, it's just annoying at this point. Has potential for great things if the developers can get their act together.
    more
  • Jan 2, 2021

    By Paul Hardy
    I really enjoy this game, and I have played it ever since it first came out nearly 5 years ago. However in its current state, its nearly unplayable. So many issues with lag and bugs ruin this game. It freezes at least 5x a day. There is a bug where you go into a raid and cannot attack and your game completely crashes. This bug has been around for months, but yet it still isn't fixed. I am now unable to do any sort of remote raid as I cannot attack or even catch the pokemon. SORT IT OUT FFS!
    more
  • Account Issues May 10, 2020

    By ValhallaViking
    First off, I’m a huge Pokémon fan! Have been all my life. I got super far in my original account but then it wasn’t letting me buy stuff in the shop with my coins I had. So I figured I’d log out and go back in. Now it’s saying my password isn’t correct which I know it is. But then I requested an email to change it. They said it was sent but I never got it. I tried retrying and it said the link is active for 48 hours. Does that mean I’ll get the email within 48 hours or I have 48 hours? I tried using a made up email just to see what would happen and they said there’s no account on there with that email. Just wanted to be sure the email wasn’t a problem. So why is it not allowing me to change my password by sending me an email?? Also I made a second one just for the meantime but on this one it won’t allow me progress with egg hatching and/or buddy Pokémon getting candies. I turned all settings on for allowing my location and all that. My battery saving mode isn’t on either. Aside from that, I can’t add friends. It said that it won’t load and to try again later. All I’m saying is that on my original account, everything was okay. I was even playing earlier this morning. Is there anything that can be done? I can’t even really get the full experience because the events have to do with my buddy getting candies and also hatching eggs. What can be done?? I’m just upset because I put so much time and effort into this all for this to happen...
    more
  • Jan 14, 2021

    By Shelbi Bishop
    Idk whats happened but there are SO many glitches now. Raiding is nearly impossible for me. Sometimes my screen becomes unresponsive so I can't catch pokemon, ESPECIALLY in raids, I can't even attack. Sometimes I can close the app and rejoin and catch/attack, but most times I have to try multiple times & it acts like it uses a raid pass so if you only had the one you have to buy another to just reenter the raid even though technically it didn't use it? Sometimes it just eats your raid passes🤬
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  • Jan 7, 2021

    By Josh neen-kellett
    So fed up of all the bugs. It has been out for so many years, and there are constant problems. I've been playing for over a year now and its the same issues then as it is now. When you go into a raid 7/10 times you just sit in there and it won't let you attack at all, the game crashes almost every 10 minutes when youre actually walking around on it, and ontop of this all, I have done 4 ledgendary raids the past 2 days, with golden rasberrys, excellent throws 12 times and still not caught?fed up.
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  • Jan 13, 2021

    By Brandyn Parker
    Still having the same issue, five months later! This is ridiculous. Pointless since the most recent update... For about a week now, any time I try to catch a pokémon, my screen either goes white or black, and freezes. I have updated several times, as well as uninstall and reinstall, hoping to fix the issue. Anyone else dealing with this? If so, have you been able to resolve the issue?
    more
  • Jan 12, 2021

    By INEZ BRZOZOWSKA
    The game has developed so many different glitches and errors. Pokeballs freeze when trying to catch (especially annoying if you paid for a raid pass, forces you to close and open the game again). Or failure to open the game at all, so you gotta restart your phone. So many issues other players are also having trouble with. It's been known to go on for months and it's not being fixed.
    more
  • Dec 24, 2020

    By chris valenzuela
    The game as it is right now is a horrible buggy mess. The game randomly crashes or won't load to begin with. The worst part right now has to be the remote raiding system. Out of the probably 15 raids I have done remotely over the past week or so, I have had my game freeze on every single one, forcing me to reset the game and try to reenter the lobby before either the raid was finished, or in some cases I ran out of time and lost my pass. Save your money and avoid raiding until this is fixed.
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  • Jan 7, 2021

    By Aimee Morton
    It's an alright game, it doesnt crash that much for me personally, but the only problem is that when I go to buy things from the store, that costs really money, I pay for it the money leaves my bank and then i get an error message and i dont get the item. This is theft. I have tried approaching Niantic about it and all they said to do is wait. I have waited 2 months for my money back or for the pokecoins I payed for. I think that this is absolutely unacceptable.
    more
  • Horrible customer service!!!!!! Jul 30, 2020

    By BrianLind2727
    I’m writing this because of an experience I just had with this game. I’m a long time player, I have been playing since the game came out. Anyways I took part in go fest that just took place and besides a few glitches everything was fine until 8pm hit on Sunday. I was playing and I had a Durant spawn at 8pm and it was shiny!!! I couldn’t believe it I was so excited so I took a snap shot of it and then proceeded to catch it. I posted the Pokémon I just got on the Pokémon messager group I am in to show everyone how excited I was. Well that’s when everything went south. I went back to my game and it wasn’t shiny anymore... so I took screenshots of everything including the original shiny one I had and sent it to niantic to have them try and fix it. Well guess what the creators of the game said they can’t help me... I mean you would think that maybe they would wanna do something to make me happy because I have been playing this game for 4 years and have given them thousands of dollars. So I messaged them and told them my situation again and all they said was it’s a glitch and nothing they can do.. they didn’t even offer any sort of compensation for my troubles. Then Regina was the person who messaged me and was very rude about everything. Well I am very disappointed in the customer service they offer and I will absolutely think twice before spending my money and time in this game again if this is how they treat people!!!
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