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Pokémon GO

Pokémon GO

Niantic, Inc.

Discover Pokémon worldwide

4.1 Ratings 15M+ Reviews 100M+ Downloads

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Ratings & Reviews

4.1
15.0M+ Ratings
  1. 5
    64+%
  2. 4
    12+%
  3. 3
    6+%
  4. 2
    3+%
  5. 1
    14+%
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  • Bug fixes needed badly Jan 24, 2021

    By Yoitsb
    Love the game, however there are many bugs happening that has made it frustrating. My friends list keeps showing blank and when it does show up I receive errors sending or receiving gifts. The friends list has also been blank when I go to invite to a raid I Ave to restart the app a few times before I can even invite people, which is frustrating when you’re on a timer to get everybody in! We should also be able to open more gifts in a day. When you are allowed to have 200 friends but can only open 25 gifts a day makes it hard. People get upset that their friends don’t open gifts daily then delete them. At least make it 50 gifts a day. It would also be great if we can select items from our bag to gift to others, like poke balls, revives, and berries. Or do some sort of trade with items. I find that I’m constantly needing to delete certain items that I have an abundance of like revives, when my kids have none and have so many fainted Pokémon. There should also be a better deal in remote passes. Or at least put some in the boxes you can buy. Instead of 16 premium passes do half remote half premium. With the majority of raids being remote anymore and only getting a max of 50 coins a day from holding a gym (which is another complaint that I know I’m not alone with), people have no choice but to buy remote passes. Not everyone has unlimited funds to keep raiding and playing this game.
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  • Apr 19, 2021

    By Sam
    If you dropped this game after release, I highly recommend picking it back up, even for just a day. But I have a lot of bones to pick with this game. There is a significant lack of polish. The animations are laggy. The music is more annoying than anything.The battle system is awful and grossly unbalanced. Raids are only possible with a group. Many things make you yell "why!?" Why do I need AR to feed my buddy? Why do I need a raid pass to do a raid? Why can't I spin Pokéstops on a road trip?
    more
  • Sit back and enjoy the read Mar 18, 2021

    By magic00
    I’m a lover of Pokémon. I have been since I was a child. So obviously when the game was announced I was truly jumping up with joy. My idea of this game was quite honestly MUCH different than I expected/wanted. When it was released I was sorely disappointed. So much so that I avoided a review this long. I believe they missed their chance to truly make a NEXT GEN game that would shape future mobile games. I find the lack of being able to SET and PLACE “Pokestops” I would have added Poke Centers to place around my location. The egg system is fine. Minus the dumb mobile money making idea which I have bought into a bit just to see how bad it is. Overall you can buy enough poke balls for a few weeks if you spend like $30. Depending on how much you walk/run. The pokemon rotate sometimes and I’ve gotten a decent amount but I find variety lacking over a month. The catching system is okay and definitely unexpected to what I believe would have worked better. I think in total my experience for the game is that it’s definitely gotten better since it’s release. But I’d rather they kept Pokémon Duels over this. I’d still wish to see them edit some game mechanics in favor or battle and needing less people for raids ESPECIALLY in not so crowded places. I gave the game a 4 of 5 for allowing cool photo options when it comes to AR gameplay. But I doubt they alter the gameplay to reflect the 5/5 I’d love to give any Pokémon game.
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  • Apr 18, 2021

    By Caleb Franklin
    I think alot of these 1-3 star reviews are people complaining about free to play game mechanics, I don't really feel that's fair to the company. Obviously they need to make money that's the point around F2P you guys need to understand. It's going to be grindy. As far as bugs go I have yet, since the games been out, seen any bugs. connection wise with battles, either don't play them or be in an area that's not 1 bar 🤷, best connection is going to win until carrier services are good EVERYWHERE.
    more
  • Best game ever Jul 16, 2018

    By stfdidgaf
    Almost. I love the new trading and friend system, this has been one of my favorite games over the last couple years. But I think that you guys should add a chat system to organize raids better. It could be like a messaging system between friends only so that way there no trouble with stalking or anything negative like that but it would make it easier to organize raid parties without having to download a third party app like WhatsApp which requires you to let everyone know your phone number. Also it would be great to be able to buy great or ultra balls from the shop as well. I walked at a park near me for about 30 miles and caught every Pokémon that appeared. By the end of the walk I only received about 40 ultra balls and 50 great balls which sounds great until you consider that I walked for 9 hours. I received plenty of regular poke balls though(over 250 to be exact). One last note, I live in Miami and there are plenty of places to go play Pokémon go but sometimes I wish I could just walk around my area without having to travel to play. There’s plenty of things that could be pokestops near me but just aren’t. There are 2 churches on my corner that don’t have pokestops. Right across the street there is a building with a cool design that could be a pokestops but I refuse to download ingress just to request pokestops.
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  • Apr 7, 2021

    By Desire Charlot
    This game is fun and it's also great to play to kill time. I love this game and always look forward to playing it,but it can be unfair most of the time. Every time I battle, someone manages to use their attack when they have 1% of health left while I still have 50% of it left. It will say "Not Very Effective" when actually it is "Super Effective". This is UNFAIR and the mechanics need to be fixed ASAP. This game deserves 1 star. Trust me.
    more
  • Account Issues May 10, 2020

    By ValhallaViking
    First off, I’m a huge Pokémon fan! Have been all my life. I got super far in my original account but then it wasn’t letting me buy stuff in the shop with my coins I had. So I figured I’d log out and go back in. Now it’s saying my password isn’t correct which I know it is. But then I requested an email to change it. They said it was sent but I never got it. I tried retrying and it said the link is active for 48 hours. Does that mean I’ll get the email within 48 hours or I have 48 hours? I tried using a made up email just to see what would happen and they said there’s no account on there with that email. Just wanted to be sure the email wasn’t a problem. So why is it not allowing me to change my password by sending me an email?? Also I made a second one just for the meantime but on this one it won’t allow me progress with egg hatching and/or buddy Pokémon getting candies. I turned all settings on for allowing my location and all that. My battery saving mode isn’t on either. Aside from that, I can’t add friends. It said that it won’t load and to try again later. All I’m saying is that on my original account, everything was okay. I was even playing earlier this morning. Is there anything that can be done? I can’t even really get the full experience because the events have to do with my buddy getting candies and also hatching eggs. What can be done?? I’m just upset because I put so much time and effort into this all for this to happen...
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  • This device is not compatible Feb 9, 2021

    By K9 Handler
    This review is for customer service more than the “This device is not compatible” error message. Like many others, I did the game update and the IOS update that ended my Pokémon game. Since that update a few months ago, I have updated my game several times and my IOS. After each update, I get excited hoping that this will be the update that fixes the “This device is not compatible” error message, but that update has not yet come. After the first “This device is not compatible” error message, I started searching for an answer. After not finding anything, I reached out to customer support for help. I filled out the form and explained in detail the best I could about what was happening. To my surprise, I received a reply pretty quickly. The only problem was it was just a link that took me to the troubleshooting guide that was inside the game. How do I know this you might ask, my friends I play with had the same guide opened in their game as I was doing what it said. After many failed attempts I reached back out to the customer and was once again sent the same link. I replied that I have already tried all these steps the best I could since the game will not even open. After more looking around I found other people were also having this problem and that there was no way to fix it. This game is so much fun and happily change my review if and when this problem is addressed.
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  • Mar 29, 2021

    By Meann ush
    This game requires a gaming phone. It takes a standard android like mine to boot the game at a record of 1 min 20 sec. It also freezes whenever I look at a gym, my pokedex, and my inventory. Probably has something to do with so many different pokemon(+700) and cosmetics(~100). that's a lot of rendering my phone has to do and It couldn't take it. They're going to keep adding more pokemon as time goes and you will have to upgrade your phone to keep it smooth sadly. I loved this game years ago.
    more
  • Apr 5, 2021

    By Nick Ramos
    GO Battle League makes the experience less enjoyable. The matchmaking system is very one-sided. More often than not, the algorithm places you in battles that are impossible to win because you end up being matched with someone who has all the counters to your team. On the rare occasion, your enemy will have an ineffective team that you can easily beat with one pokemon. Changing your team doesn't make it better, as the algorithm always pairs you against someone who can counter the new changes.
    more

No reviews available

  • Apr 18, 2021

    By Caleb Franklin
    I think alot of these 1-3 star reviews are people complaining about free to play game mechanics, I don't really feel that's fair to the company. Obviously they need to make money that's the point around F2P you guys need to understand. It's going to be grindy. As far as bugs go I have yet, since the games been out, seen any bugs. connection wise with battles, either don't play them or be in an area that's not 1 bar 🤷, best connection is going to win until carrier services are good EVERYWHERE.
    more
  • Apr 17, 2021

    By HyperStyxWolf
    This is a pretty good game, though some changes would be nice.....My main issue is that every time I'm going to Play with my buddy, it has to use the camera and most of the time it freezes on me....I can exit the camera screen just fine and play the game but it for some reason freezes when I want to Play with my buddy.I've already deleted the cache & data, uninstalled the game, I have great internet connection & cell service but it still freezes and I don't know what to do.If a bug please fix.☺️
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  • Apr 16, 2021

    By kyle perater
    I'm still enjoy playing this game that's why I'm giving a 5 star rate. But, sometimes when I open this game I'm literally in other place (even my GPS on) and I stock but when I uninstall then reinstall. The game is now back at my exact place. My question is, is this a kind of bug? PS: I'm not using any spoofing.
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  • Hands down, best app available. Jul 15, 2020

    By GsMurderface
    I’ll shoot it to you straight. Don’t listen to the negative reviews. Contrary to “popular” belief, this game isn’t “paywalled” unless you have a fear of missing out on what other players spend 6+ hours achieving in a day. A very small portion of exclusive events are paywalled, like go fest/safari zone and that’s it. If you want items from the store, Drop in as many gyms as possible, it’s good for 350 coins per week if done right, and have reasonable expectations (and by that I mean shiny Pokémon. Shiny Pokémon in GO are given out at an insanely high rate compared to main series games) Competitive gameplay (Go battle league) having some glitching issues, doesn’t make it a bad game for those that choose not to play competitively, and even with the glitching, proper investments in Pokémon far outweigh any glitching that occurs, that and most players just expect to go 5/5 on every round played and anything less than that is a failure on Niantic’s part. Raids are very easy if you toss your IV expectations out the window and focus on high CP counters. Each Pokémon has given base stats, and IV doesn’t make or break most Pokémon when raiding, counters make or break your success. The game is completely add free, it’s free of actual currency, it’s fun, it’s addictive and it gets you outside. Just play it how YOU want to play it, and you’ll love it regardless.
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  • Best Pokémon game ever Feb 7, 2021

    By chase#09
    I have been playing this game for over 2 years and I can tell you that this is the best Pokémon game you can get on your phone or mobile device. I know some people don’t agree with me and say the game glitches or lags but when you think of it every game do that and the fun you can have while playing this game out wigh its little glitches. If you do not agree with me look at every one who's rated this game 5 stars. I have told everyone I know about Pokémon go and they all say the same thing best game ever. If I can recommend somethings to the developers it would be to add more Giovanni/ team go rocket research task, put in the master ball and you can get it from achieving special research tasks, And the last thing is to fix the internet problem/ week connection you see I can be in my room with full bars and in a middle of a battle my game lags and say week connection and I end up losing idk if you can fix it but I wanted to mention that. The next and last thing is my brother found a way to cheat system if you put battery saver mode on and adventure sinc you can put you phone into a sock (big one) and shake it up and down and it will count it as steps and kilometers he uses this methods to hatch eggs and get buddy candy. I wanted to tell you this because I consider it cheating and want it fixed if you can do that.
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  • Bug fixes needed badly Jan 24, 2021

    By Yoitsb
    Love the game, however there are many bugs happening that has made it frustrating. My friends list keeps showing blank and when it does show up I receive errors sending or receiving gifts. The friends list has also been blank when I go to invite to a raid I Ave to restart the app a few times before I can even invite people, which is frustrating when you’re on a timer to get everybody in! We should also be able to open more gifts in a day. When you are allowed to have 200 friends but can only open 25 gifts a day makes it hard. People get upset that their friends don’t open gifts daily then delete them. At least make it 50 gifts a day. It would also be great if we can select items from our bag to gift to others, like poke balls, revives, and berries. Or do some sort of trade with items. I find that I’m constantly needing to delete certain items that I have an abundance of like revives, when my kids have none and have so many fainted Pokémon. There should also be a better deal in remote passes. Or at least put some in the boxes you can buy. Instead of 16 premium passes do half remote half premium. With the majority of raids being remote anymore and only getting a max of 50 coins a day from holding a gym (which is another complaint that I know I’m not alone with), people have no choice but to buy remote passes. Not everyone has unlimited funds to keep raiding and playing this game.
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  • Sit back and enjoy the read Mar 18, 2021

    By magic00
    I’m a lover of Pokémon. I have been since I was a child. So obviously when the game was announced I was truly jumping up with joy. My idea of this game was quite honestly MUCH different than I expected/wanted. When it was released I was sorely disappointed. So much so that I avoided a review this long. I believe they missed their chance to truly make a NEXT GEN game that would shape future mobile games. I find the lack of being able to SET and PLACE “Pokestops” I would have added Poke Centers to place around my location. The egg system is fine. Minus the dumb mobile money making idea which I have bought into a bit just to see how bad it is. Overall you can buy enough poke balls for a few weeks if you spend like $30. Depending on how much you walk/run. The pokemon rotate sometimes and I’ve gotten a decent amount but I find variety lacking over a month. The catching system is okay and definitely unexpected to what I believe would have worked better. I think in total my experience for the game is that it’s definitely gotten better since it’s release. But I’d rather they kept Pokémon Duels over this. I’d still wish to see them edit some game mechanics in favor or battle and needing less people for raids ESPECIALLY in not so crowded places. I gave the game a 4 of 5 for allowing cool photo options when it comes to AR gameplay. But I doubt they alter the gameplay to reflect the 5/5 I’d love to give any Pokémon game.
    more
  • Best game ever Jul 16, 2018

    By stfdidgaf
    Almost. I love the new trading and friend system, this has been one of my favorite games over the last couple years. But I think that you guys should add a chat system to organize raids better. It could be like a messaging system between friends only so that way there no trouble with stalking or anything negative like that but it would make it easier to organize raid parties without having to download a third party app like WhatsApp which requires you to let everyone know your phone number. Also it would be great to be able to buy great or ultra balls from the shop as well. I walked at a park near me for about 30 miles and caught every Pokémon that appeared. By the end of the walk I only received about 40 ultra balls and 50 great balls which sounds great until you consider that I walked for 9 hours. I received plenty of regular poke balls though(over 250 to be exact). One last note, I live in Miami and there are plenty of places to go play Pokémon go but sometimes I wish I could just walk around my area without having to travel to play. There’s plenty of things that could be pokestops near me but just aren’t. There are 2 churches on my corner that don’t have pokestops. Right across the street there is a building with a cool design that could be a pokestops but I refuse to download ingress just to request pokestops.
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  • Apr 17, 2021

    By wiz ate
    The game is great so far but its not tracking movement so well and sometimes moves me on its own which has moved me out of range of several pokemon including a charzarid(i don't know if I spelled that right)also a volume button would be nice if my phone is even an inch over half volume it makes my ears bleed other than that
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  • Apr 9, 2021

    By Joshua Lyons
    Very fun game. Takes this old man back to his childhood, and that helps after a hard day of goofing around! Lol, I do wish there was a way to communicate with players in the game and find friends quicker that are close by without always having to keep a constant eye on forms or a community page..
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  • Apr 19, 2021

    By Sam
    If you dropped this game after release, I highly recommend picking it back up, even for just a day. But I have a lot of bones to pick with this game. There is a significant lack of polish. The animations are laggy. The music is more annoying than anything.The battle system is awful and grossly unbalanced. Raids are only possible with a group. Many things make you yell "why!?" Why do I need AR to feed my buddy? Why do I need a raid pass to do a raid? Why can't I spin Pokéstops on a road trip?
    more
  • Amazing Jul 26, 2020

    By crazygirl123887
    This app is an amazing app! It is an amazing way to kill time and a great app to get your exercise in! There are a couple things that I think could be better. I feel there should be a chat space! So you can talk to the people you are friends with to meet up and do raids or battle together. Instead of having to download an app which even then you need to at least know there phone number. I feel you should be able to get more than 50 coins a day. Or at least be able to get a bonus for every continuous day your Pokémon is at a gym. Saying that I know that the prices to buy stuff is set to match the amount of coins able to be received each day. So if needed I feel it would be ok to up the price on coins a little. For trading.... I feel you should be able to choose what your friend gets. Or at least be able to put something in there for them besides a sticker. This also adds onto the fact that we need a chat system between friends to be able to tell what each other needs and or is receiving. I know you have the notifications for what your friend has received but it would still be nice to be able to say “oh thanks for the poke balls dude” or something along the lines of that. Overall this game is amazing! And I get on it several times a day. But I am sure other people have been saying things along the lines of what I have said! I mean none of this is no rude way but I do feel that these things should either be changed or added into the game!
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  • Apr 14, 2021

    By Ritual Lobotomy
    Overall a great game. I am a player for almost 5 years now. However, I am finally fed up with catch rates in 5-star raids! We are spending SO many berries and so many NON-retrievable, PURCHASABLE remote passes to participate just to lose the pokémon even after several excellent throws and golden. For spending so many resources and money on these raids the LEAST you can do is make these pokémon easier to obtain if we already went through all the effort to get to them. You are being very unfair.
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  • It is fun. Jun 12, 2020

    By Zeximite
    It is indeed fun and has grown a lot since I first started about four years ago. I am also really glad they retracted with the sprite version of Pokémon. I would have quit. I am proud that those behind Pokémon Go are doing what they can to help people enjoy the app during the pandemic. Even more so, I commend them for standing up for the black people and all races. Being anything other than white dose not mean that they mean less. To me they mean so much more. Now on from that and back to Pokémon Go. I find myself pondering weather to keep with Pokémon go, or to let it go. Community days end when workers are getting off work or kids getting off school. That is extremely unfair. There should also be more Pokémon, Pokémon stops and gems for those in rural areas. Also, I purchased a remote raid pass for the event. When I hopped in to join, the people left so I hopped out only to find that I had completely lost my remote raid pass. This was also unfair as other raid passes do not vanish when you hop in and out when others leave. Another reason for me to consider leaving. It is very wrong for the raid to be used up like that especially when we have to pay for them. I surely will not buy another, event or not. Sure, coins, incubators, lucky eggs and so on are expected to disappear when used, but when other raid passes let you hop in and out, it is shameful to take the remote raid pass without having participated in any raid. That is all I have to say.
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  • Good game but many fixes. Dec 28, 2020

    By KittySrock190
    OK so first of all I would like to say is a great game plus there’s many problems with it. My first problem is that you have to pay for everything in the shop instead of earning points but I have played for about three months now and I haven’t a single coin and it is really annoying to have to pay money to be able to get more poke balls and revives. Another problem is that a lot of times when I go to a PokéStop and spin it, it won’t let me collect anything, and will tell me to please try again later even though I already tried but it didn’t give me anything. One of my last two problems is that I hate how you run out of poke balls so quickly because then the only way to get more is to buy with money, or go to a poke stop for only 3 poke balls, which gets really annoying at times. One of my last problems with this game is, I don’t like having battles that all you can do is tap the screen I wish it was like that you could actually choose your move I could use and you can dodge other moves like a real Pokémon battle and I think that would improve the game much better. Just being able to tap the screen taking in every single shot is really annoying. Also the blocks don’t really seem very Pokémon, since in actual Pokémon battles you don’t really have a big screen in front of you blocking so I think it would be better if you guys let us be able to dodge instead of blocking.
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  • Account Issues May 10, 2020

    By ValhallaViking
    First off, I’m a huge Pokémon fan! Have been all my life. I got super far in my original account but then it wasn’t letting me buy stuff in the shop with my coins I had. So I figured I’d log out and go back in. Now it’s saying my password isn’t correct which I know it is. But then I requested an email to change it. They said it was sent but I never got it. I tried retrying and it said the link is active for 48 hours. Does that mean I’ll get the email within 48 hours or I have 48 hours? I tried using a made up email just to see what would happen and they said there’s no account on there with that email. Just wanted to be sure the email wasn’t a problem. So why is it not allowing me to change my password by sending me an email?? Also I made a second one just for the meantime but on this one it won’t allow me progress with egg hatching and/or buddy Pokémon getting candies. I turned all settings on for allowing my location and all that. My battery saving mode isn’t on either. Aside from that, I can’t add friends. It said that it won’t load and to try again later. All I’m saying is that on my original account, everything was okay. I was even playing earlier this morning. Is there anything that can be done? I can’t even really get the full experience because the events have to do with my buddy getting candies and also hatching eggs. What can be done?? I’m just upset because I put so much time and effort into this all for this to happen...
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  • This device is not compatible Feb 9, 2021

    By K9 Handler
    This review is for customer service more than the “This device is not compatible” error message. Like many others, I did the game update and the IOS update that ended my Pokémon game. Since that update a few months ago, I have updated my game several times and my IOS. After each update, I get excited hoping that this will be the update that fixes the “This device is not compatible” error message, but that update has not yet come. After the first “This device is not compatible” error message, I started searching for an answer. After not finding anything, I reached out to customer support for help. I filled out the form and explained in detail the best I could about what was happening. To my surprise, I received a reply pretty quickly. The only problem was it was just a link that took me to the troubleshooting guide that was inside the game. How do I know this you might ask, my friends I play with had the same guide opened in their game as I was doing what it said. After many failed attempts I reached back out to the customer and was once again sent the same link. I replied that I have already tried all these steps the best I could since the game will not even open. After more looking around I found other people were also having this problem and that there was no way to fix it. This game is so much fun and happily change my review if and when this problem is addressed.
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  • Mar 29, 2021

    By Meann ush
    This game requires a gaming phone. It takes a standard android like mine to boot the game at a record of 1 min 20 sec. It also freezes whenever I look at a gym, my pokedex, and my inventory. Probably has something to do with so many different pokemon(+700) and cosmetics(~100). that's a lot of rendering my phone has to do and It couldn't take it. They're going to keep adding more pokemon as time goes and you will have to upgrade your phone to keep it smooth sadly. I loved this game years ago.
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  • Apr 5, 2021

    By Nick Ramos
    GO Battle League makes the experience less enjoyable. The matchmaking system is very one-sided. More often than not, the algorithm places you in battles that are impossible to win because you end up being matched with someone who has all the counters to your team. On the rare occasion, your enemy will have an ineffective team that you can easily beat with one pokemon. Changing your team doesn't make it better, as the algorithm always pairs you against someone who can counter the new changes.
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  • update Aug 7, 2019

    By Bruce WaYNe 9910202938
    i love the game but i give it a 2 bc it needs updates for ease of use. im a passenger in a car alot and pokestops should be able to open and spin if were going past one at 60 mph bc some of the places we go by no one is walking to so the onlyway to hit it is from a car but like i said if im a passenger there shouldnt be restrictions. also i dont need the dont pokemon and go while driving message to pop up every time my speed changes if i say im a passenger it should acknowledge and not ask again unless i close the app and open back up if u have to create a license agreement stating that if u check this box and are using pokémon go while driving after it asks if ur a passenger and u aren't a passenger u cant sue if u get in an accident then do that . also the special stones and leafs and all that for upgrades should be way easier to get I'm level 28 and have never seen some of them and i have the candies to upgrade idk if thats just me but ... lastly ditto idk what i have to do but its the longest achievement I've been trying to get i cant ever find him and like i said i'm a passenger a-lot i go all over the state it's getting to the point where i don't wanna play anymore bc i cant get to the next stage of special research its a lil ridiculous like i feel like they should pop up once since i have 2 special researches for it but yea hope thats all taken into account before i delete the app bc i like playing
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  • Apr 7, 2021

    By Desire Charlot
    This game is fun and it's also great to play to kill time. I love this game and always look forward to playing it,but it can be unfair most of the time. Every time I battle, someone manages to use their attack when they have 1% of health left while I still have 50% of it left. It will say "Not Very Effective" when actually it is "Super Effective". This is UNFAIR and the mechanics need to be fixed ASAP. This game deserves 1 star. Trust me.
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  • Horrible customer service!!!!!! Jul 30, 2020

    By BrianLind2727
    I’m writing this because of an experience I just had with this game. I’m a long time player, I have been playing since the game came out. Anyways I took part in go fest that just took place and besides a few glitches everything was fine until 8pm hit on Sunday. I was playing and I had a Durant spawn at 8pm and it was shiny!!! I couldn’t believe it I was so excited so I took a snap shot of it and then proceeded to catch it. I posted the Pokémon I just got on the Pokémon messager group I am in to show everyone how excited I was. Well that’s when everything went south. I went back to my game and it wasn’t shiny anymore... so I took screenshots of everything including the original shiny one I had and sent it to niantic to have them try and fix it. Well guess what the creators of the game said they can’t help me... I mean you would think that maybe they would wanna do something to make me happy because I have been playing this game for 4 years and have given them thousands of dollars. So I messaged them and told them my situation again and all they said was it’s a glitch and nothing they can do.. they didn’t even offer any sort of compensation for my troubles. Then Regina was the person who messaged me and was very rude about everything. Well I am very disappointed in the customer service they offer and I will absolutely think twice before spending my money and time in this game again if this is how they treat people!!!
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  • Buggy app Mar 30, 2020

    By Quikflow
    For the most part you better have good connectivity with your mobile device or you will experience the most frustrating lag at times when you are battling other trainers thru the new go battle league schematic. I have lost tons of battles due to not my skill level but the servers not being able to connect my Pokémon fighting the other trainers Pokémon. There are times where the Pokémon disappears or takes time for the servers to load the Pokémon on the map which delays the time frame of events like community days etc. if you carry an iPhone I don’t think this game will be any fun due to the lag and any other issues that come across over time. Even Samsung has trouble on occasion with the 5g connectivity in certain areas. The antennae’s on the iPhone are awful and are better used for taking pictures and just calls. But for games stuck with a Samsung note or the galaxy series to get a better experience. This game after four years in the making struggles to allow any fun for the user about 60% of the time. Playable only when poke stops are near by and if you are out and about. Absolutely unappealing due to the laggy servers and lousy deals from in app purchases. One star automatically until this issue is fixed which will never happen. There will always be crashes and laggy gameplay for more than half of the time playing. Also make sure you have the unlimited data plan so you can at least load the game.
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  • Unplayable. Zero stars. Jun 6, 2020

    By live4applause
    My game just crashed 12 times in the last hour (I have time-stamped screen shots to prove it). I have an iPhone 6+. No other app I’ve ever used has been like this. This game has been consistently glitchy since it launched 3+ years ago, and there have been times when it was basically unplayable for me. But I’ve been a lifelong pokémon lover, so I didn’t give up back then. I am seriously considering it now. Literally the only thing tying me to this game is Nintendo’s franchise. Niantic is terrible, and if any other company were to put out a pokémon game, I would dump this game in a heartbeat. Even though I love Harry Potter just as much (if not more) than I love pokémon, I can’t actually bring myself to play WizardingWorld because I can barely tolerate ONE Niantic game. Two would be impossible. Niantic needs to completely overhaul its entire programming department, because as it is it seems like they’re incapable of producing a halfway decent game. They might make a bunch of money, but it’s all through gimmicks. If they actually had a game that most other developers would consider worthy of making available to the public, they’d be making billions more than they are now. Update 6/6/20: Still terrible. My game just crashed 3 times in 2 minutes, costing me a raid pass and a lost opportunity to get roughly 1500 stardust. I’m really not sure what the recent server updates are supposed to have done. I see no changes. Still worst app ever.
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  • Go Battle League May 28, 2020

    By TurtleBugOfJustice
    The G.B.L used to be very fun and competitive. I could go out and see what people were using and strategize teams capable of doing well. But, now in season 3 the algorithm feels socialist and fixed, way more than last season. What I mean by that is, I’ll use a team and everyone I go up against “just happens” to have the perfect team to destroy mine more than half the time, so I’ll change my team to combat the teams that I have been seeing, but the teams I’ve been seeing are no longer what I am seeing and again everyone I verse has a different team which “happens” to be made to easily destroy my team. This algorithm has in fact ruined the G.B.L. by removing most if not all of the competitiveness. So, people get wins when the algorithm says they should win and loses when the algorithm says they should lose. The only way to really get more than 50% wins seems to be if your opponent makes a mistake, which doesn’t usually happen because people who you verse when ranking matters usually know what they’re doing because they got to the rank they have by knowing what they’re doing. So, socialism may sound great, but in a competitive game it is asinine to have the system built around an idea that completely lacks competitiveness. Please allow the matching system to be more capitalist because capitalism is very competitive. And competitiveness is way more fun than non-competitiveness. I’ll probably increase my ranking if this change is made.
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