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Planet Fitness

Planet Fitness

Planet Fitness

Track your Judgement Free workout with the Planet Fitness app.

3.7 Ratings 24K+ Reviews 1M+ Downloads

About Planet Fitness

Track your Judgement Free workout with the Planet Fitness app.
see more about Planet Fitness

Ratings & Reviews

3.7
24.1K+ Ratings
  1. 5
    53%
  2. 4
    14%
  3. 3
    7%
  4. 2
    6%
  5. 1
    20%
  • Works well Feb 28, 2019

    By rondave72
    I like this app because it fits the gym. It doesn’t fit every gym, nor ever kind of training. It fits the judgement free zone, mostly machine gym and the kind of lifting that goes on there. It has videos built in to explain things. It lets you log and record your progress. You can take a picture of the elliptical, treadmill, or bike screen and it will log the numbers for you. You can post your workouts to social media and link it to a variety of other apps. Post a picture to their success stories section and you might win a TV. I have my membership card linked to it, so it scans from the app and I don’t have to carry the card. This is handy for everything from buying a drink to reserving a massage chair. The reason I gave it 4 stars was Planet Fitness’s 30 Minute Express workout. I like the workout. The app has videos for all of it. The app won’t log the workout. You can select “yard work” as an exercise, but you can’t select Planet Fitness’s proprietary workout on their app. That’s just annoying.
    more
  • Planet Does Us Right Aug 15, 2018

    By FaustiansDream
    I love Planet Fitness, I just recently joined and had been a 24 hour Fitness member for a while but hated going because the lack of equipment due to always being hogged up by body builders. I would go try to work out and they just stand there staring at you and kept asking if I was done, when I had just gotten the equipment after waiting my turn. Planet Fitness has tons of equipment TONS and there’s always something available to do. Not to mention the levels of membership ranging from $10, $12 and $21 which is the Black Card Membership that allows me to use the gym on my way home from work and the one by my house on the weekends. Plus not only that but the Black Card Room with tanning booths, total body enhancing booth and hydro massage with massage chairs. I love it, there are no pushy trainers, No body builders, just average me and average others who have the same goals in mind, lose weight and get healthy. Would I recommend Planet Fitness to those who are intimidated by the big gym, yes I would. The only thing I miss is Body Pump class but I remedied that with my own body pump setup at home. The staff is nice and everyone has to wipe down their equipment after use with cleaner provided every where, even Monk would be impressed. Thank you Planet for catering to people like us.
    more
  • Oct 22, 2020

    By Jaime Campbell
    Love Planet Fitness and the Black Card Membership perks! And I love tracking on the app my exercise times/distance/calories burned on the app....I just wish y'all would consider adding a way to track the use of equipment and also the 30 minute Express room and equipment in there. There's a way to track the treadmill or elliptical use, but not the other machines. Also, there's something wrong with the Perks Travel link.
    more
  • Good job developers!!! Sep 10, 2019

    By Saphire11527
    Before the recent update I felt very meh with this app, it’s only purpose to me was seeing the class schedule and having my card on it. But since the update I find myself using it very often!! It’s so much nicer to log your activities and it now has exercises you can do based on level and muscle group which is incredible. Only thing I would want to change is the variety in the exercises section. A lot of the exercises involve TRX bands, kettlebells, or ropes and my planet fitness doesn’t have those, even if they did some exercises require all of them and I wouldn’t want to take that much equipment. It would also be nice if you could search through those workouts and just search “core” and those would come up. I’d also love for more exercises to be included in the activities section and for you to be able to adjust your level and calories manually, the app often says I burned less calories than what the machine says. Other than those few things the app is 10x better than it used to be!
    more
  • Great gym/app Feb 27, 2018

    By wanderinghobbit
    The app is great and a useful tool but what’s really impressive is the gym. I mean you gotta work out for the app to be useful right? Planet fitness is a great place to come work out. It’s got plenty of room so you have space to work out instead of feeling cramped. They have a huge amount of cardio machines so you’re never waiting for one to free up, which is one of my favorite parts. They have this cool area that’s kinda for people who aren’t sure what to do during a workout, you just follow the routine and you’re set. It’s also great for people who don’t have a lot of time to workout. My favorite part is the “ Black Card Spa” area. There are massage chairs and beds, a tanning booth, and also body enhancement machines. Cool part of being a black card member is that you’re able to bring anyone at any time for free, and it’s still cheaper than any other gym around. ($20 a month for black card, plus they’re always having specials.) Definitely recommended for anyone looking for a chill and cheap gym.
    more
  • Xcapture replacement is terrible Aug 18, 2019

    By unhappy_jessa
    As a developer myself, I feel really bad reading the reviews here, as I can tell a lot of work was put into updating the design of this app. However the reason I came here is to see if anyone else had written about how to properly log a photo of my TREADMILL workout, literally the most common cardio machine at any gym. Unbelievably, my worst fear confirmed, the app no longer has the “treadmill” option, and they have also “discontinued” the snap a workout feature. That feature was so helpful for me tracking my fitness history. But ok, I have to enter manually now, I could reluctantly accept that. Then I learned that to add insult to injury, you can only use the “walking” option as the closest thing to treadmill, and there you can only log your speed and minutes, not your calories or incline. From reading reviews, I learned the super buried feature where if you enter your height and weight, it will calculate the calories, however without the incline info, the calculation is way off. Friends, I feel bad saying this but this update is *terrible* — I have never regretted updating an app on this level. The old version was ugly, but it was super useful, and i used it a lot for a very important part of my life. The new version is useless to me. I have been an iphone user since 2008, and I this is the first time i can remember writing any app review. I can only hope you can work quickly to restore needed features to your paying customers.
    more
  • Oct 19, 2020

    By Audrey V
    Slow and kind of useless. The crowd meter is dumb bc it doesn't really give you an idea of how busy it is. No percentage or number of members that are there. It also just feels like there's too much going on for what I want in the app; which is just touch less check in and crowd meter. It took about 50 tries to even get my membership connected because it kept giving me an error.
    more
  • Oct 26, 2020

    By Ashken Veiler
    App doesn't automatically connect your account when you login with the email address used to manage membership, and clubs no longer issue cards in my area so I'm unable to use any black card benefits. Trash app and probably selling your marketable info as well, don't install.
    more
  • Oct 15, 2020

    By Kevin Sansberry
    I hate that the app doesn't have real time tracking like most fitness apps. I want to be able to put in the activity I'm doing & start & stop the time as well as it should automatically recognize when you are doing some form of workout exercises.
    more
  • Pretty Useless Nov 5, 2019

    By Cliffwood66
    I agree with the August 2019 developer-reviewer who complained about the loss of features. The treadmill is missing. We don’t need a general exercise app recording our walking, biking, karate times and calorie burns. We need each device in the PF gym and the ability to track our chair settings, weights, repetitions, calories, times, etc, etc. I use the elliptical trainer, from which the app allows me to record only my time and calories burned. Hills, fat burn, levels, etc? Nope. I do weight machines and can’t track any of that. Did I lift 50 lbs last week? Should I raise the weight to 60 lbs, but I might have already done that? What’s the seat setting again? It’s nice that you’ve provided instructional videos for workouts. Really it is. And the app is pretty. But it should support your customers in their gym routines first and foremost. Not exercise mat routines I could do at home. Your gyms should also have functional wifi. I often can’t record my exercises in the app because the wifi signal is unavailable. Mind you I have been listening to online music but the PF app fails to connect. What’s up with that? I’m disappointed with your app. I don’t see that you’ve fixed anything since August btw.
    more

No reviews available

  • Planet Does Us Right Aug 15, 2018

    By FaustiansDream
    I love Planet Fitness, I just recently joined and had been a 24 hour Fitness member for a while but hated going because the lack of equipment due to always being hogged up by body builders. I would go try to work out and they just stand there staring at you and kept asking if I was done, when I had just gotten the equipment after waiting my turn. Planet Fitness has tons of equipment TONS and there’s always something available to do. Not to mention the levels of membership ranging from $10, $12 and $21 which is the Black Card Membership that allows me to use the gym on my way home from work and the one by my house on the weekends. Plus not only that but the Black Card Room with tanning booths, total body enhancing booth and hydro massage with massage chairs. I love it, there are no pushy trainers, No body builders, just average me and average others who have the same goals in mind, lose weight and get healthy. Would I recommend Planet Fitness to those who are intimidated by the big gym, yes I would. The only thing I miss is Body Pump class but I remedied that with my own body pump setup at home. The staff is nice and everyone has to wipe down their equipment after use with cleaner provided every where, even Monk would be impressed. Thank you Planet for catering to people like us.
    more
  • Good job developers!!! Sep 10, 2019

    By Saphire11527
    Before the recent update I felt very meh with this app, it’s only purpose to me was seeing the class schedule and having my card on it. But since the update I find myself using it very often!! It’s so much nicer to log your activities and it now has exercises you can do based on level and muscle group which is incredible. Only thing I would want to change is the variety in the exercises section. A lot of the exercises involve TRX bands, kettlebells, or ropes and my planet fitness doesn’t have those, even if they did some exercises require all of them and I wouldn’t want to take that much equipment. It would also be nice if you could search through those workouts and just search “core” and those would come up. I’d also love for more exercises to be included in the activities section and for you to be able to adjust your level and calories manually, the app often says I burned less calories than what the machine says. Other than those few things the app is 10x better than it used to be!
    more
  • Great gym/app Feb 27, 2018

    By wanderinghobbit
    The app is great and a useful tool but what’s really impressive is the gym. I mean you gotta work out for the app to be useful right? Planet fitness is a great place to come work out. It’s got plenty of room so you have space to work out instead of feeling cramped. They have a huge amount of cardio machines so you’re never waiting for one to free up, which is one of my favorite parts. They have this cool area that’s kinda for people who aren’t sure what to do during a workout, you just follow the routine and you’re set. It’s also great for people who don’t have a lot of time to workout. My favorite part is the “ Black Card Spa” area. There are massage chairs and beds, a tanning booth, and also body enhancement machines. Cool part of being a black card member is that you’re able to bring anyone at any time for free, and it’s still cheaper than any other gym around. ($20 a month for black card, plus they’re always having specials.) Definitely recommended for anyone looking for a chill and cheap gym.
    more
  • Great App and Great Fitness Club Jun 10, 2019

    By dwip4
    Totally impressed with the equipment and the staff at Planet Fitness in Avon, OH. All the staff is very friendly and will answer any questions I have. Kevin M, the trainer is very knowledgeable on what types of exercises would be best for each person he meets. He has a great attitude and has given me so many good tips about the equipment. The Design Your Own Program is another added benefit which allows Kevin to customize the workout to your own goals. I didn’t know what to expect when I signed up. So glad I did now! The app (using iPhone) not only stores your card so you don’t have to carry it with you, but it makes it very easy to see and schedule all the classes available. An added benefit is that it lets you put the class in your calendar after signing up. It’s also nice to check your schedule later to see what you have signed up to take.
    more
  • New member May 11, 2019

    By Gamesterssss
    I recently joined Planet Fitness after being with LA Fitness for 6 years. I left due to machine conditions and machine availability. I am pleased so far with PF, they gym smells nice, equipment diversity and availability is right where I feel acceptable. Staff is friendly, they are not trying to push you to buy anything like LA Fitness. There are trash cans, cleaning spray and wipes available every few steps and seems like people actually clean machines after themselves, something I never saw before. I enjoy the 30- minutes express workout station. The app has videos showing you how to use every machine in there and the machine also has pictures to show you how to use it. There is a hydro machine, massage machine, tan machine, and another machine for their members. There is a lounge area. The gym has wifi. I can go on and on as so to why I love this gym, I am truly pleased with the gym.
    more
  • Works well Feb 28, 2019

    By rondave72
    I like this app because it fits the gym. It doesn’t fit every gym, nor ever kind of training. It fits the judgement free zone, mostly machine gym and the kind of lifting that goes on there. It has videos built in to explain things. It lets you log and record your progress. You can take a picture of the elliptical, treadmill, or bike screen and it will log the numbers for you. You can post your workouts to social media and link it to a variety of other apps. Post a picture to their success stories section and you might win a TV. I have my membership card linked to it, so it scans from the app and I don’t have to carry the card. This is handy for everything from buying a drink to reserving a massage chair. The reason I gave it 4 stars was Planet Fitness’s 30 Minute Express workout. I like the workout. The app has videos for all of it. The app won’t log the workout. You can select “yard work” as an exercise, but you can’t select Planet Fitness’s proprietary workout on their app. That’s just annoying.
    more
  • Oct 22, 2020

    By Jaime Campbell
    Love Planet Fitness and the Black Card Membership perks! And I love tracking on the app my exercise times/distance/calories burned on the app....I just wish y'all would consider adding a way to track the use of equipment and also the 30 minute Express room and equipment in there. There's a way to track the treadmill or elliptical use, but not the other machines. Also, there's something wrong with the Perks Travel link.
    more
  • Oct 27, 2020

    By Evan Davies
    So far I'm really impressed with the variety of video workouts on this app. My only complaint is that there's no way to save or bookmark or save workouts for quick reference later.
    more
  • Love it Feb 7, 2020

    By Laura buck
    I joined planet fitness in the past a few years ago at a location about 2 1/2 miles away. Then they opened a new location 3 minutes from my house but because I had the $10 membership paid in full, I was stuck at this gym. The gym itself wasn’t so great. Older with older equipment. I recently joined the one that opened closer to me which is now about 4 or 5 years old but equipment is still in great shape. I joined as a black member and bring my 13 year old son with me as my guest. I like the app itself but I wish it had the option of storing my levels (seat adjustment, weight) per machine. I worked with the trainer who is wonderful and showing me the right way to use the machines in groups, not like the trainer at the other PF with the $10 membership that showed me all the machines in one day and left me baffled and forgetting how to use all of them. The trainer has a chart she keeps for me with my seat adjustment levels and the weights but if I could store it on the app it would be so much easier!
    more
  • Simple, works well. Sep 19, 2020

    By Milly_88
    My only wish is that there would be a way to create and save workouts you currently are doing and workouts you are planning to build yourself into later. It would be nice to simply select the machines and various workouts listed in the workout section and create a list, along with the sets and repetition rages. For someone like me, until I learn all of the gym equipment by heart, it helps to have a visual guide as to what order or what machine I am supposed to be using, as I have a specific plan based on my medical conditions, and can’t remember the equipment very well. It limits my ability to utilize just any machine. A feature like that would really help me keep a routine with what I am doing and plan out with a trainer what changes I should graduate into down the road. Please, please, PLEASE create features like this so I can reference a plan directly on my phone. I do love the videos along with the workouts that show you how to properly use the equipment.
    more
  • Lost function for form Dec 24, 2019

    By delanezz
    App looks really nice but they dropped the ability to effectively track workouts. I loved the xCaputure feature as it made logging information from treadmills and other PF equipment a snap. If you had to manually input the work out it was no real issue. With the current app workout tracking has effectively been eliminated. Not sure if that is the intent or if they are planning on rolling out updates as the new platform rolls out? The lack of clarity of whats to come makes it feel like the users are not apart of the cycle of development. Its basically come back time to time to see what we have done and hope you figure how to make it work. I need the app now for one reason, to show my membership. Everything else is just to attract people into the membership, no one is working out to the app, ever. If you could help track fitness progress as previously had with the clunky versions then there would be some value but it has been lost with the updates. So sit up and bring your pencil and log book, we are back to the basics people.
    more
  • Oct 24, 2020

    By J Rousseau
    I wish I could have a vote or say as to what my gym membership (or lack thereof because of covid) is being squandered on an app that with one slip up of the finger I will be on paying more for a membership that I don't use.
    more
  • Oct 16, 2020

    By Jordan Long
    Good app, the videos and home training is nice, but not great. One this that needs to be updates is the new croud meter, it shows that there are little people there when the club is packed.. it is not taking into effect with the lower number that can come into the club. The covid numbers need to be calculated so the croud meter can be adjusted accordingly...
    more
  • Aug 23, 2020

    By Lannnie Thiessen
    The audio on the workouts are random. The video is going but not the audio. As I turn my phone it goes on about half way then cuts out. I paused the video, being told that perhaps the audio download is lagged. That worked on the beginners strength video , but not the dumbell. Can I use these videos through my computer? I can't seem to find the correct link. I love the work outs.
    more
  • Oct 19, 2020

    By Audrey V
    Slow and kind of useless. The crowd meter is dumb bc it doesn't really give you an idea of how busy it is. No percentage or number of members that are there. It also just feels like there's too much going on for what I want in the app; which is just touch less check in and crowd meter. It took about 50 tries to even get my membership connected because it kept giving me an error.
    more
  • Disappointing Update Sep 6, 2019

    By RunJEH
    The app is saturated with workout instructions, and videos now. The calendar of events tab might be useful to people looking for classes to participate in but what I’m really annoyed about is the fitness log. They took the fitness log from the previous version and downgraded it. No more uploaded pictures of the machine you used. The app only wants to know how long you were on the machine and at what intensity you feel you worked. A couple exercises allow you to input a more realistic metric here (like miles per hour for running) but most are vague and useless in terms of calculating any kind of calorie burn or whatever other goal you have set for yourself. Until they actually take their app seriously, I recommend using something else. Suggestions for improvement, CAPTURE THE METRICS FROM THE MACHINE, no brainer right? People aren’t coming to Planet Fitness to play lacrosse or ice hockey (they are in the list of activities, not kidding) so remove the fluff from your list. Lastly, add a general food diary. It doesn’t have to be super complicated with a massive collection of foods to search, just make it so foods can be added and saved to be easily used again later. People going to the gym often pay attention to this stuff and are willing to eat the same things regularly to see the gains they want. You get 2 stars because 1. you made an app which means you care and 2. you at least attempt to track fitness—well done. Now do it better.
    more
  • Oct 19, 2020

    By Caroline Coats
    Cant get past the check in screen, freezes everytime so an employee has to manually check me in. I have reported the problem but still no solution.
    more
  • Sep 12, 2020

    By Crystal Seales
    The app has potential, but currently it is not really useful or convenient. 1. You can watch workouts but you can't favorite or send them to a recently used folder. You have to search for them everytime. 2. They show you workouts but you do not have the ability to build a workout plan for the day, week, or any part of your program. 3. I have not seen the ability to input your actual workout such as reps, sets, and weights. Only inputting your "activity" after it's done is available.
    more
  • Xcapture replacement is terrible Aug 18, 2019

    By unhappy_jessa
    As a developer myself, I feel really bad reading the reviews here, as I can tell a lot of work was put into updating the design of this app. However the reason I came here is to see if anyone else had written about how to properly log a photo of my TREADMILL workout, literally the most common cardio machine at any gym. Unbelievably, my worst fear confirmed, the app no longer has the “treadmill” option, and they have also “discontinued” the snap a workout feature. That feature was so helpful for me tracking my fitness history. But ok, I have to enter manually now, I could reluctantly accept that. Then I learned that to add insult to injury, you can only use the “walking” option as the closest thing to treadmill, and there you can only log your speed and minutes, not your calories or incline. From reading reviews, I learned the super buried feature where if you enter your height and weight, it will calculate the calories, however without the incline info, the calculation is way off. Friends, I feel bad saying this but this update is *terrible* — I have never regretted updating an app on this level. The old version was ugly, but it was super useful, and i used it a lot for a very important part of my life. The new version is useless to me. I have been an iphone user since 2008, and I this is the first time i can remember writing any app review. I can only hope you can work quickly to restore needed features to your paying customers.
    more
  • Oct 26, 2020

    By Ashken Veiler
    App doesn't automatically connect your account when you login with the email address used to manage membership, and clubs no longer issue cards in my area so I'm unable to use any black card benefits. Trash app and probably selling your marketable info as well, don't install.
    more
  • Oct 15, 2020

    By Kevin Sansberry
    I hate that the app doesn't have real time tracking like most fitness apps. I want to be able to put in the activity I'm doing & start & stop the time as well as it should automatically recognize when you are doing some form of workout exercises.
    more
  • Pretty Useless Nov 5, 2019

    By Cliffwood66
    I agree with the August 2019 developer-reviewer who complained about the loss of features. The treadmill is missing. We don’t need a general exercise app recording our walking, biking, karate times and calorie burns. We need each device in the PF gym and the ability to track our chair settings, weights, repetitions, calories, times, etc, etc. I use the elliptical trainer, from which the app allows me to record only my time and calories burned. Hills, fat burn, levels, etc? Nope. I do weight machines and can’t track any of that. Did I lift 50 lbs last week? Should I raise the weight to 60 lbs, but I might have already done that? What’s the seat setting again? It’s nice that you’ve provided instructional videos for workouts. Really it is. And the app is pretty. But it should support your customers in their gym routines first and foremost. Not exercise mat routines I could do at home. Your gyms should also have functional wifi. I often can’t record my exercises in the app because the wifi signal is unavailable. Mind you I have been listening to online music but the PF app fails to connect. What’s up with that? I’m disappointed with your app. I don’t see that you’ve fixed anything since August btw.
    more
  • Oct 21, 2020

    By Darwin Gentile
    Android version will not let me display barcode for entry. It simply flips back to the previous screen as others have complained about. Please fix this as this is exhausting & frustrating. Darwin Gentile
    more

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