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Planet Fitness Workouts

Planet Fitness Workouts

Planet Fitness

Workouts for everyone

3.9 Ratings 27K+ Reviews 5M+ Downloads

Ratings & Reviews

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  • Planet Does Us Right Aug 15, 2018

    By FaustiansDream
    I love Planet Fitness, I just recently joined and had been a 24 hour Fitness member for a while but hated going because the lack of equipment due to always being hogged up by body builders. I would go try to work out and they just stand there staring at you and kept asking if I was done, when I had just gotten the equipment after waiting my turn. Planet Fitness has tons of equipment TONS and there’s always something available to do. Not to mention the levels of membership ranging from $10, $12 and $21 which is the Black Card Membership that allows me to use the gym on my way home from work and the one by my house on the weekends. Plus not only that but the Black Card Room with tanning booths, total body enhancing booth and hydro massage with massage chairs. I love it, there are no pushy trainers, No body builders, just average me and average others who have the same goals in mind, lose weight and get healthy. Would I recommend Planet Fitness to those who are intimidated by the big gym, yes I would. The only thing I miss is Body Pump class but I remedied that with my own body pump setup at home. The staff is nice and everyone has to wipe down their equipment after use with cleaner provided every where, even Monk would be impressed. Thank you Planet for catering to people like us.
  • Apr 21, 2021

    By Stephanie B
    I couldn't log in to check in at my local gym. I tried a handful of times with no success. I had to log all my workouts on my phone to plug in to the activity tracker after I got the app to work again. In order to get the app to work I had to uninstall and reinstall it. I agree with everyone saying to bring back the keychain membership cards!
  • Good job developers!!! Sep 10, 2019

    By Saphire11527
    Before the recent update I felt very meh with this app, it’s only purpose to me was seeing the class schedule and having my card on it. But since the update I find myself using it very often!! It’s so much nicer to log your activities and it now has exercises you can do based on level and muscle group which is incredible. Only thing I would want to change is the variety in the exercises section. A lot of the exercises involve TRX bands, kettlebells, or ropes and my planet fitness doesn’t have those, even if they did some exercises require all of them and I wouldn’t want to take that much equipment. It would also be nice if you could search through those workouts and just search “core” and those would come up. I’d also love for more exercises to be included in the activities section and for you to be able to adjust your level and calories manually, the app often says I burned less calories than what the machine says. Other than those few things the app is 10x better than it used to be!
  • Apr 16, 2021

    By Jeffery Platt
    Machine exercises very effective. I feel that Planet Fitness should have a barcode that we can scan with our phone so when we are done with our workout we can scan the code and our workout summery goes right to our phone. I think it would help a lot of people to be able to keep track of their workout with each machine. Also I think there should something along the same lines for the upper body workout stations, (ex. Dumbbell rack, bench press, squat rack).
  • Great gym/app Feb 27, 2018

    By wanderinghobbit
    The app is great and a useful tool but what’s really impressive is the gym. I mean you gotta work out for the app to be useful right? Planet fitness is a great place to come work out. It’s got plenty of room so you have space to work out instead of feeling cramped. They have a huge amount of cardio machines so you’re never waiting for one to free up, which is one of my favorite parts. They have this cool area that’s kinda for people who aren’t sure what to do during a workout, you just follow the routine and you’re set. It’s also great for people who don’t have a lot of time to workout. My favorite part is the “ Black Card Spa” area. There are massage chairs and beds, a tanning booth, and also body enhancement machines. Cool part of being a black card member is that you’re able to bring anyone at any time for free, and it’s still cheaper than any other gym around. ($20 a month for black card, plus they’re always having specials.) Definitely recommended for anyone looking for a chill and cheap gym.
  • Apr 20, 2021

    By Rosanna's Family
    Great app for the gym. Vary user friendly. Great for beginners who don't know how to use the machines. it would be nice to have a section to plan your future workouts, or save a prepared fitness routines on the app. Or be able to use your scanned machines to save into your journeys activity.
  • Covid prevention Feb 1, 2021

    By toppdaddy4you
    For the most part the cleaning of equipment and surroundings is well maintained. However... the mask enforcement is lax. I held off posting this as I have informed management of non maskers walking and working out on 3 occasions and left. I’m 71 and had canceled my membership when covid started and quarantined at home for months. I needed to get back to working out and have survived by masking, washing frequently and avoiding crowds. I go in mid afternoon so I can avoid any close contact and disinfect constantly. I have no problem with those that lower their mask while biking or treadmill because I can avoid them. In the past when there were several non-maskers working out near me I simply left! Yesterday, again I moved to other areas while an unmasked man continually came close to where I had isolated myself. We are in a pandemic people! I need to work out too! As well as employees are doing on the disinfecting, they are failing on mask requirements! Are other gyms allowing people to not wear masks???
  • Lost function for form Dec 24, 2019

    By delanezz
    App looks really nice but they dropped the ability to effectively track workouts. I loved the xCaputure feature as it made logging information from treadmills and other PF equipment a snap. If you had to manually input the work out it was no real issue. With the current app workout tracking has effectively been eliminated. Not sure if that is the intent or if they are planning on rolling out updates as the new platform rolls out? The lack of clarity of whats to come makes it feel like the users are not apart of the cycle of development. Its basically come back time to time to see what we have done and hope you figure how to make it work. I need the app now for one reason, to show my membership. Everything else is just to attract people into the membership, no one is working out to the app, ever. If you could help track fitness progress as previously had with the clunky versions then there would be some value but it has been lost with the updates. So sit up and bring your pencil and log book, we are back to the basics people.
  • Apr 29, 2021

    By Andrew Thomason
    As others have noted, the amount of time it takes for this app to launch and retrieve membership information is excessive. I also find it ridiculous that it can't tell me what my club's hours of operation are.
  • Simple, works well. Sep 19, 2020

    By Milly_88
    My only wish is that there would be a way to create and save workouts you currently are doing and workouts you are planning to build yourself into later. It would be nice to simply select the machines and various workouts listed in the workout section and create a list, along with the sets and repetition rages. For someone like me, until I learn all of the gym equipment by heart, it helps to have a visual guide as to what order or what machine I am supposed to be using, as I have a specific plan based on my medical conditions, and can’t remember the equipment very well. It limits my ability to utilize just any machine. A feature like that would really help me keep a routine with what I am doing and plan out with a trainer what changes I should graduate into down the road. Please, please, PLEASE create features like this so I can reference a plan directly on my phone. I do love the videos along with the workouts that show you how to properly use the equipment.
  • Planet Does Us Right Aug 15, 2018

    By FaustiansDream
    I love Planet Fitness, I just recently joined and had been a 24 hour Fitness member for a while but hated going because the lack of equipment due to always being hogged up by body builders. I would go try to work out and they just stand there staring at you and kept asking if I was done, when I had just gotten the equipment after waiting my turn. Planet Fitness has tons of equipment TONS and there’s always something available to do. Not to mention the levels of membership ranging from $10, $12 and $21 which is the Black Card Membership that allows me to use the gym on my way home from work and the one by my house on the weekends. Plus not only that but the Black Card Room with tanning booths, total body enhancing booth and hydro massage with massage chairs. I love it, there are no pushy trainers, No body builders, just average me and average others who have the same goals in mind, lose weight and get healthy. Would I recommend Planet Fitness to those who are intimidated by the big gym, yes I would. The only thing I miss is Body Pump class but I remedied that with my own body pump setup at home. The staff is nice and everyone has to wipe down their equipment after use with cleaner provided every where, even Monk would be impressed. Thank you Planet for catering to people like us.
  • Apr 21, 2021

    By Stephanie B
    I couldn't log in to check in at my local gym. I tried a handful of times with no success. I had to log all my workouts on my phone to plug in to the activity tracker after I got the app to work again. In order to get the app to work I had to uninstall and reinstall it. I agree with everyone saying to bring back the keychain membership cards!
  • Good job developers!!! Sep 10, 2019

    By Saphire11527
    Before the recent update I felt very meh with this app, it’s only purpose to me was seeing the class schedule and having my card on it. But since the update I find myself using it very often!! It’s so much nicer to log your activities and it now has exercises you can do based on level and muscle group which is incredible. Only thing I would want to change is the variety in the exercises section. A lot of the exercises involve TRX bands, kettlebells, or ropes and my planet fitness doesn’t have those, even if they did some exercises require all of them and I wouldn’t want to take that much equipment. It would also be nice if you could search through those workouts and just search “core” and those would come up. I’d also love for more exercises to be included in the activities section and for you to be able to adjust your level and calories manually, the app often says I burned less calories than what the machine says. Other than those few things the app is 10x better than it used to be!
  • Apr 16, 2021

    By Jeffery Platt
    Machine exercises very effective. I feel that Planet Fitness should have a barcode that we can scan with our phone so when we are done with our workout we can scan the code and our workout summery goes right to our phone. I think it would help a lot of people to be able to keep track of their workout with each machine. Also I think there should something along the same lines for the upper body workout stations, (ex. Dumbbell rack, bench press, squat rack).
  • Great gym/app Feb 27, 2018

    By wanderinghobbit
    The app is great and a useful tool but what’s really impressive is the gym. I mean you gotta work out for the app to be useful right? Planet fitness is a great place to come work out. It’s got plenty of room so you have space to work out instead of feeling cramped. They have a huge amount of cardio machines so you’re never waiting for one to free up, which is one of my favorite parts. They have this cool area that’s kinda for people who aren’t sure what to do during a workout, you just follow the routine and you’re set. It’s also great for people who don’t have a lot of time to workout. My favorite part is the “ Black Card Spa” area. There are massage chairs and beds, a tanning booth, and also body enhancement machines. Cool part of being a black card member is that you’re able to bring anyone at any time for free, and it’s still cheaper than any other gym around. ($20 a month for black card, plus they’re always having specials.) Definitely recommended for anyone looking for a chill and cheap gym.
  • Apr 20, 2021

    By Rosanna's Family
    Great app for the gym. Vary user friendly. Great for beginners who don't know how to use the machines. it would be nice to have a section to plan your future workouts, or save a prepared fitness routines on the app. Or be able to use your scanned machines to save into your journeys activity.
  • Covid prevention Feb 1, 2021

    By toppdaddy4you
    For the most part the cleaning of equipment and surroundings is well maintained. However... the mask enforcement is lax. I held off posting this as I have informed management of non maskers walking and working out on 3 occasions and left. I’m 71 and had canceled my membership when covid started and quarantined at home for months. I needed to get back to working out and have survived by masking, washing frequently and avoiding crowds. I go in mid afternoon so I can avoid any close contact and disinfect constantly. I have no problem with those that lower their mask while biking or treadmill because I can avoid them. In the past when there were several non-maskers working out near me I simply left! Yesterday, again I moved to other areas while an unmasked man continually came close to where I had isolated myself. We are in a pandemic people! I need to work out too! As well as employees are doing on the disinfecting, they are failing on mask requirements! Are other gyms allowing people to not wear masks???
  • Lost function for form Dec 24, 2019

    By delanezz
    App looks really nice but they dropped the ability to effectively track workouts. I loved the xCaputure feature as it made logging information from treadmills and other PF equipment a snap. If you had to manually input the work out it was no real issue. With the current app workout tracking has effectively been eliminated. Not sure if that is the intent or if they are planning on rolling out updates as the new platform rolls out? The lack of clarity of whats to come makes it feel like the users are not apart of the cycle of development. Its basically come back time to time to see what we have done and hope you figure how to make it work. I need the app now for one reason, to show my membership. Everything else is just to attract people into the membership, no one is working out to the app, ever. If you could help track fitness progress as previously had with the clunky versions then there would be some value but it has been lost with the updates. So sit up and bring your pencil and log book, we are back to the basics people.
  • Apr 29, 2021

    By Andrew Thomason
    As others have noted, the amount of time it takes for this app to launch and retrieve membership information is excessive. I also find it ridiculous that it can't tell me what my club's hours of operation are.
  • Simple, works well. Sep 19, 2020

    By Milly_88
    My only wish is that there would be a way to create and save workouts you currently are doing and workouts you are planning to build yourself into later. It would be nice to simply select the machines and various workouts listed in the workout section and create a list, along with the sets and repetition rages. For someone like me, until I learn all of the gym equipment by heart, it helps to have a visual guide as to what order or what machine I am supposed to be using, as I have a specific plan based on my medical conditions, and can’t remember the equipment very well. It limits my ability to utilize just any machine. A feature like that would really help me keep a routine with what I am doing and plan out with a trainer what changes I should graduate into down the road. Please, please, PLEASE create features like this so I can reference a plan directly on my phone. I do love the videos along with the workouts that show you how to properly use the equipment.
  • Apr 30, 2021

    By Ronnie Kaminsky
    Fairly useless app. Get repeated useless messages and they can't be deleted. My payment did not process and no useful message in the app, clerk had to call me over to tell me. I like the facilities but that seems silly. Guess you can't have everything. Do like being able to check in with it.
  • Apr 11, 2021

    By Brandon Jackson
    This used to be one of the best gym hands down but recently it has become more and more trash. The fact that you have to sign up and use an app to sign in, when keytags were already no-contact, is beyond idiotic. App takes forever to load and half the time it still doesn't work when trying to sign into the gym. Went from being able to sign in within 5 secs to 1-2 mins on average. Considering cancelling my membership.
  • Xcapture replacement is terrible Aug 18, 2019

    By unhappy_jessa
    As a developer myself, I feel really bad reading the reviews here, as I can tell a lot of work was put into updating the design of this app. However the reason I came here is to see if anyone else had written about how to properly log a photo of my TREADMILL workout, literally the most common cardio machine at any gym. Unbelievably, my worst fear confirmed, the app no longer has the “treadmill” option, and they have also “discontinued” the snap a workout feature. That feature was so helpful for me tracking my fitness history. But ok, I have to enter manually now, I could reluctantly accept that. Then I learned that to add insult to injury, you can only use the “walking” option as the closest thing to treadmill, and there you can only log your speed and minutes, not your calories or incline. From reading reviews, I learned the super buried feature where if you enter your height and weight, it will calculate the calories, however without the incline info, the calculation is way off. Friends, I feel bad saying this but this update is *terrible* — I have never regretted updating an app on this level. The old version was ugly, but it was super useful, and i used it a lot for a very important part of my life. The new version is useless to me. I have been an iphone user since 2008, and I this is the first time i can remember writing any app review. I can only hope you can work quickly to restore needed features to your paying customers.
  • Apr 30, 2021

    By Anthony Flood
    Can't create a password to the account i've been paying for, for close to a year and a half now. Can't change home gyms because of incompetent staffing not knowing how to do it, and can't use your app because it's just as bad as whatever system you use in the gyms. Strongly considering changing from Planet Fitness because of all of this. With the amount of money people pay for memberships you should be able to afford training employees and a working app!
  • Apr 20, 2021

    By Saleh Salem
    Such a pointless app that is very slow and gardly works. What's the point of using a barcode if you can't get the barcode app to load. Might as well give the key tags. Honestly this app is shotty and is the reason I'll be going to blink fitness. Similar price, cleaner and better
  • Pretty Useless Nov 5, 2019

    By Cliffwood66
    I agree with the August 2019 developer-reviewer who complained about the loss of features. The treadmill is missing. We don’t need a general exercise app recording our walking, biking, karate times and calorie burns. We need each device in the PF gym and the ability to track our chair settings, weights, repetitions, calories, times, etc, etc. I use the elliptical trainer, from which the app allows me to record only my time and calories burned. Hills, fat burn, levels, etc? Nope. I do weight machines and can’t track any of that. Did I lift 50 lbs last week? Should I raise the weight to 60 lbs, but I might have already done that? What’s the seat setting again? It’s nice that you’ve provided instructional videos for workouts. Really it is. And the app is pretty. But it should support your customers in their gym routines first and foremost. Not exercise mat routines I could do at home. Your gyms should also have functional wifi. I often can’t record my exercises in the app because the wifi signal is unavailable. Mind you I have been listening to online music but the PF app fails to connect. What’s up with that? I’m disappointed with your app. I don’t see that you’ve fixed anything since August btw.
  • Apr 28, 2021

    By A B
    I haven't seen an app this slow since the days of 3G speeds. The entire thing needs an overhaul; UI/UX is terrible, finding what you're looking for is painful.
  • Not an fan!! Feb 6, 2021

    By ATBBTA
    I purchase two memberships. Both are associated with my email address. The app can not handle this. The app also can not handle if you need to change your email. Tech support can not figure out how to fix this. I have spent hours, many emails and phone calls to no avail. Their advice at this point is, “Just make a new email”. I keep getting emails from their PFmobilesupport with the heading, “We are all good”. NO WE ARE NOT ALL GOOD!! We are FAR from good. Started trying to trouble shoot just after THANKSGIVING. No resolution. Absolutely unbelievable. Not a fan. I do like the gym. They do an incredible job keeping the gym immaculate. Kudos to the in-person staff for that! Just looked back at the developer response for about 20 reviews.,. It’s a “bot” or automated reply response. EXACT Same response for each review. Don’t bother sending an email asking your clients to rate the app if you don’t have the time or the interest in the responses. Adding a canned “Developer response” Is disrespectful to the people that actually took the time to respond to YOUR EMAIL REQUEST. I’d rather see no response than a generic call your club or contact the app team with any concerns.
  • Apr 17, 2021

    By Justin Sherwin
    Only way to sign up for membership. App takes forever to send sign up verification email. Then clicking the verify link won't register as verified in the app. Totally useless. Whoever decided this should be the only method of membership sign up needs to be fired!
  • App Doesn't Work Sep 10, 2018

    By nvannello
    I am going to copy someone else's review because it perfectly describes the problem: The new version iPhone app is not working as it has changed the sign in requirements. The web site, which holds your information and billing info plus email account, has the two sign on blocks as “user name” and “password”. The email address is not part of the sign in procedure per web. The app on the other hand has the blocks as “email” and “ password”. Your user name is not you email account. The app is unable to sign you on as it does not accept your user name in the email box. If you do have an email address and you enter that, app fails to log on as it seems to compare the email address to your user name which in most cases are not the same. I tried several work around ideas which all failed. Deleted the app and reinstalled app. No go! Sent support email on this topic and a recorded “ canned” email returned without any reference to the issue. The only way to get around this programming error is to use another email account and create a new sign on. I don’t want to have to get another email account just for this app. Fix it! George

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  • Planet Does Us Right Aug 15, 2018

    By FaustiansDream
    I love Planet Fitness, I just recently joined and had been a 24 hour Fitness member for a while but hated going because the lack of equipment due to always being hogged up by body builders. I would go try to work out and they just stand there staring at you and kept asking if I was done, when I had just gotten the equipment after waiting my turn. Planet Fitness has tons of equipment TONS and there’s always something available to do. Not to mention the levels of membership ranging from $10, $12 and $21 which is the Black Card Membership that allows me to use the gym on my way home from work and the one by my house on the weekends. Plus not only that but the Black Card Room with tanning booths, total body enhancing booth and hydro massage with massage chairs. I love it, there are no pushy trainers, No body builders, just average me and average others who have the same goals in mind, lose weight and get healthy. Would I recommend Planet Fitness to those who are intimidated by the big gym, yes I would. The only thing I miss is Body Pump class but I remedied that with my own body pump setup at home. The staff is nice and everyone has to wipe down their equipment after use with cleaner provided every where, even Monk would be impressed. Thank you Planet for catering to people like us.
  • Good job developers!!! Sep 10, 2019

    By Saphire11527
    Before the recent update I felt very meh with this app, it’s only purpose to me was seeing the class schedule and having my card on it. But since the update I find myself using it very often!! It’s so much nicer to log your activities and it now has exercises you can do based on level and muscle group which is incredible. Only thing I would want to change is the variety in the exercises section. A lot of the exercises involve TRX bands, kettlebells, or ropes and my planet fitness doesn’t have those, even if they did some exercises require all of them and I wouldn’t want to take that much equipment. It would also be nice if you could search through those workouts and just search “core” and those would come up. I’d also love for more exercises to be included in the activities section and for you to be able to adjust your level and calories manually, the app often says I burned less calories than what the machine says. Other than those few things the app is 10x better than it used to be!
  • Apr 16, 2021

    By Jeffery Platt
    Machine exercises very effective. I feel that Planet Fitness should have a barcode that we can scan with our phone so when we are done with our workout we can scan the code and our workout summery goes right to our phone. I think it would help a lot of people to be able to keep track of their workout with each machine. Also I think there should something along the same lines for the upper body workout stations, (ex. Dumbbell rack, bench press, squat rack).
  • Great gym/app Feb 27, 2018

    By wanderinghobbit
    The app is great and a useful tool but what’s really impressive is the gym. I mean you gotta work out for the app to be useful right? Planet fitness is a great place to come work out. It’s got plenty of room so you have space to work out instead of feeling cramped. They have a huge amount of cardio machines so you’re never waiting for one to free up, which is one of my favorite parts. They have this cool area that’s kinda for people who aren’t sure what to do during a workout, you just follow the routine and you’re set. It’s also great for people who don’t have a lot of time to workout. My favorite part is the “ Black Card Spa” area. There are massage chairs and beds, a tanning booth, and also body enhancement machines. Cool part of being a black card member is that you’re able to bring anyone at any time for free, and it’s still cheaper than any other gym around. ($20 a month for black card, plus they’re always having specials.) Definitely recommended for anyone looking for a chill and cheap gym.
  • Apr 20, 2021

    By Rosanna's Family
    Great app for the gym. Vary user friendly. Great for beginners who don't know how to use the machines. it would be nice to have a section to plan your future workouts, or save a prepared fitness routines on the app. Or be able to use your scanned machines to save into your journeys activity.
  • Apr 20, 2021

    By Jose Lozano
    Great gym.... 24 hours a day so it fits ANY lifestyle! You're able to check in and also watch workouts videos, highly recommended, especially for people getting started on their fitness journey.
  • Great App and Great Fitness Club Jun 10, 2019

    By dwip4
    Totally impressed with the equipment and the staff at Planet Fitness in Avon, OH. All the staff is very friendly and will answer any questions I have. Kevin M, the trainer is very knowledgeable on what types of exercises would be best for each person he meets. He has a great attitude and has given me so many good tips about the equipment. The Design Your Own Program is another added benefit which allows Kevin to customize the workout to your own goals. I didn’t know what to expect when I signed up. So glad I did now! The app (using iPhone) not only stores your card so you don’t have to carry it with you, but it makes it very easy to see and schedule all the classes available. An added benefit is that it lets you put the class in your calendar after signing up. It’s also nice to check your schedule later to see what you have signed up to take.
  • New member May 11, 2019

    By Gamesterssss
    I recently joined Planet Fitness after being with LA Fitness for 6 years. I left due to machine conditions and machine availability. I am pleased so far with PF, they gym smells nice, equipment diversity and availability is right where I feel acceptable. Staff is friendly, they are not trying to push you to buy anything like LA Fitness. There are trash cans, cleaning spray and wipes available every few steps and seems like people actually clean machines after themselves, something I never saw before. I enjoy the 30- minutes express workout station. The app has videos showing you how to use every machine in there and the machine also has pictures to show you how to use it. There is a hydro machine, massage machine, tan machine, and another machine for their members. There is a lounge area. The gym has wifi. I can go on and on as so to why I love this gym, I am truly pleased with the gym.
  • Covid prevention Feb 1, 2021

    By toppdaddy4you
    For the most part the cleaning of equipment and surroundings is well maintained. However... the mask enforcement is lax. I held off posting this as I have informed management of non maskers walking and working out on 3 occasions and left. I’m 71 and had canceled my membership when covid started and quarantined at home for months. I needed to get back to working out and have survived by masking, washing frequently and avoiding crowds. I go in mid afternoon so I can avoid any close contact and disinfect constantly. I have no problem with those that lower their mask while biking or treadmill because I can avoid them. In the past when there were several non-maskers working out near me I simply left! Yesterday, again I moved to other areas while an unmasked man continually came close to where I had isolated myself. We are in a pandemic people! I need to work out too! As well as employees are doing on the disinfecting, they are failing on mask requirements! Are other gyms allowing people to not wear masks???
  • Simple, works well. Sep 19, 2020

    By Milly_88
    My only wish is that there would be a way to create and save workouts you currently are doing and workouts you are planning to build yourself into later. It would be nice to simply select the machines and various workouts listed in the workout section and create a list, along with the sets and repetition rages. For someone like me, until I learn all of the gym equipment by heart, it helps to have a visual guide as to what order or what machine I am supposed to be using, as I have a specific plan based on my medical conditions, and can’t remember the equipment very well. It limits my ability to utilize just any machine. A feature like that would really help me keep a routine with what I am doing and plan out with a trainer what changes I should graduate into down the road. Please, please, PLEASE create features like this so I can reference a plan directly on my phone. I do love the videos along with the workouts that show you how to properly use the equipment.
  • My Personal Review of PF in Grand Haven, MI. Mar 17, 2020

    By ZeroEthnol4me
    I joined PF a couple weeks ago. I went there a few times to exercise/workout. Then came the Corona thingy and now everything in life changes overnight. I fully understand that PF is doing the correct thing until all this blows over. Now, I am quite impressed with Planet Fitness and all the newer equipment and environment within! I am however wondering why there is no scale to weigh yourself on? I have been a fitness club member at other gyms around the USA and they all had a body weight scale. I do like to weigh myself on an accurate scale other than the junk we have in our bathrooms at home. Therefore, only 4 stars because I want a scale at my PF. I read the information about responsibility of one self and that of PF. I am just wondering though if the staff members are trained in CPR? I was a trainer years ago for Gold Gym in Los Angeles, CA. It was mandatory to be current on your CPR certification.
  • Last update bugs? (Updated) Oct 23, 2020

    By MNordic
    (Update to state that it seemed my phone was the problem. I replaced the phone today, reloaded apps etc, and the app is working as it did previously.) Updated the app before I went to the gym at 4am to avoid the crowds. Once there, I could not enter activities, and once at the workout screen, could not leave it without closing the app for awhile. I restarted iPhone twice, then deleted and re-uploaded app from App Store. Still not working. I have generally really appreciated the app for what it does do, although it’s definitely lacking. Cannot track weights progression. Running speeds are only measured as whole numbers—no decimal—so also no tracking progression or intensity. No PF30 tracking or HIIT or other circuit or interval training tracking. And the crowd meter baffles me... It seems like one tick line equals around 5 people??
  • Please improve the Apps ability to schedule classes. Jan 30, 2020

    By Trying to be In the gym
    I love everything about planet fitness and would have given them a 5 star review, EXCEPT for the ability to schedule classes on their App. Their classes fill up SO fast and the App is only giving me the ability to book one week in advance and the time slots I need are usually taken. This could be remedied if it let you book farther in advance. That being said, if you call in, the front desk is more then happy to book for you but it’s difficult to plan your week without being able to see what classes fall in what time slots, because they switch up from what time the classes are offered. Please PF at least give the App the ability to book out the classes two weeks in advance or add an additional trainer and classes. Thanks for your consideration.
  • Apr 21, 2021

    By Stephanie B
    I couldn't log in to check in at my local gym. I tried a handful of times with no success. I had to log all my workouts on my phone to plug in to the activity tracker after I got the app to work again. In order to get the app to work I had to uninstall and reinstall it. I agree with everyone saying to bring back the keychain membership cards!
  • Lost function for form Dec 24, 2019

    By delanezz
    App looks really nice but they dropped the ability to effectively track workouts. I loved the xCaputure feature as it made logging information from treadmills and other PF equipment a snap. If you had to manually input the work out it was no real issue. With the current app workout tracking has effectively been eliminated. Not sure if that is the intent or if they are planning on rolling out updates as the new platform rolls out? The lack of clarity of whats to come makes it feel like the users are not apart of the cycle of development. Its basically come back time to time to see what we have done and hope you figure how to make it work. I need the app now for one reason, to show my membership. Everything else is just to attract people into the membership, no one is working out to the app, ever. If you could help track fitness progress as previously had with the clunky versions then there would be some value but it has been lost with the updates. So sit up and bring your pencil and log book, we are back to the basics people.
  • Apr 29, 2021

    By Andrew Thomason
    As others have noted, the amount of time it takes for this app to launch and retrieve membership information is excessive. I also find it ridiculous that it can't tell me what my club's hours of operation are.
  • Apr 28, 2021

    By Daniel Gonzales
    So unnecessary and slow loading, here let me stand like a tool in the lobby waiting for the app to load. FYI everyone a screenshot of the QR code works for check in. No need for the app.
  • Apr 30, 2021

    By Ronnie Kaminsky
    Fairly useless app. Get repeated useless messages and they can't be deleted. My payment did not process and no useful message in the app, clerk had to call me over to tell me. I like the facilities but that seems silly. Guess you can't have everything. Do like being able to check in with it.
  • Disappointing Update Sep 6, 2019

    By RunJEH
    The app is saturated with workout instructions, and videos now. The calendar of events tab might be useful to people looking for classes to participate in but what I’m really annoyed about is the fitness log. They took the fitness log from the previous version and downgraded it. No more uploaded pictures of the machine you used. The app only wants to know how long you were on the machine and at what intensity you feel you worked. A couple exercises allow you to input a more realistic metric here (like miles per hour for running) but most are vague and useless in terms of calculating any kind of calorie burn or whatever other goal you have set for yourself. Until they actually take their app seriously, I recommend using something else. Suggestions for improvement, CAPTURE THE METRICS FROM THE MACHINE, no brainer right? People aren’t coming to Planet Fitness to play lacrosse or ice hockey (they are in the list of activities, not kidding) so remove the fluff from your list. Lastly, add a general food diary. It doesn’t have to be super complicated with a massive collection of foods to search, just make it so foods can be added and saved to be easily used again later. People going to the gym often pay attention to this stuff and are willing to eat the same things regularly to see the gains they want. You get 2 stars because 1. you made an app which means you care and 2. you at least attempt to track fitness—well done. Now do it better.
  • Apr 20, 2021

    By James Johnson
    The app responds far far too slow. Needs recoding. I stand at the desk 2 to 3 minutes waiting for the app to give me the required barcode.
  • Apr 20, 2021

    By Ronald Martinez
    Everything is good on the gym, but the app is the problem. It takes forever to load, and now I have problems sign in.
  • Apr 11, 2021

    By Brandon Jackson
    This used to be one of the best gym hands down but recently it has become more and more trash. The fact that you have to sign up and use an app to sign in, when keytags were already no-contact, is beyond idiotic. App takes forever to load and half the time it still doesn't work when trying to sign into the gym. Went from being able to sign in within 5 secs to 1-2 mins on average. Considering cancelling my membership.
  • Xcapture replacement is terrible Aug 18, 2019

    By unhappy_jessa
    As a developer myself, I feel really bad reading the reviews here, as I can tell a lot of work was put into updating the design of this app. However the reason I came here is to see if anyone else had written about how to properly log a photo of my TREADMILL workout, literally the most common cardio machine at any gym. Unbelievably, my worst fear confirmed, the app no longer has the “treadmill” option, and they have also “discontinued” the snap a workout feature. That feature was so helpful for me tracking my fitness history. But ok, I have to enter manually now, I could reluctantly accept that. Then I learned that to add insult to injury, you can only use the “walking” option as the closest thing to treadmill, and there you can only log your speed and minutes, not your calories or incline. From reading reviews, I learned the super buried feature where if you enter your height and weight, it will calculate the calories, however without the incline info, the calculation is way off. Friends, I feel bad saying this but this update is *terrible* — I have never regretted updating an app on this level. The old version was ugly, but it was super useful, and i used it a lot for a very important part of my life. The new version is useless to me. I have been an iphone user since 2008, and I this is the first time i can remember writing any app review. I can only hope you can work quickly to restore needed features to your paying customers.
  • Apr 30, 2021

    By Anthony Flood
    Can't create a password to the account i've been paying for, for close to a year and a half now. Can't change home gyms because of incompetent staffing not knowing how to do it, and can't use your app because it's just as bad as whatever system you use in the gyms. Strongly considering changing from Planet Fitness because of all of this. With the amount of money people pay for memberships you should be able to afford training employees and a working app!
  • Apr 20, 2021

    By Saleh Salem
    Such a pointless app that is very slow and gardly works. What's the point of using a barcode if you can't get the barcode app to load. Might as well give the key tags. Honestly this app is shotty and is the reason I'll be going to blink fitness. Similar price, cleaner and better
  • Pretty Useless Nov 5, 2019

    By Cliffwood66
    I agree with the August 2019 developer-reviewer who complained about the loss of features. The treadmill is missing. We don’t need a general exercise app recording our walking, biking, karate times and calorie burns. We need each device in the PF gym and the ability to track our chair settings, weights, repetitions, calories, times, etc, etc. I use the elliptical trainer, from which the app allows me to record only my time and calories burned. Hills, fat burn, levels, etc? Nope. I do weight machines and can’t track any of that. Did I lift 50 lbs last week? Should I raise the weight to 60 lbs, but I might have already done that? What’s the seat setting again? It’s nice that you’ve provided instructional videos for workouts. Really it is. And the app is pretty. But it should support your customers in their gym routines first and foremost. Not exercise mat routines I could do at home. Your gyms should also have functional wifi. I often can’t record my exercises in the app because the wifi signal is unavailable. Mind you I have been listening to online music but the PF app fails to connect. What’s up with that? I’m disappointed with your app. I don’t see that you’ve fixed anything since August btw.
  • Apr 28, 2021

    By A B
    I haven't seen an app this slow since the days of 3G speeds. The entire thing needs an overhaul; UI/UX is terrible, finding what you're looking for is painful.
  • Not an fan!! Feb 6, 2021

    By ATBBTA
    I purchase two memberships. Both are associated with my email address. The app can not handle this. The app also can not handle if you need to change your email. Tech support can not figure out how to fix this. I have spent hours, many emails and phone calls to no avail. Their advice at this point is, “Just make a new email”. I keep getting emails from their PFmobilesupport with the heading, “We are all good”. NO WE ARE NOT ALL GOOD!! We are FAR from good. Started trying to trouble shoot just after THANKSGIVING. No resolution. Absolutely unbelievable. Not a fan. I do like the gym. They do an incredible job keeping the gym immaculate. Kudos to the in-person staff for that! Just looked back at the developer response for about 20 reviews.,. It’s a “bot” or automated reply response. EXACT Same response for each review. Don’t bother sending an email asking your clients to rate the app if you don’t have the time or the interest in the responses. Adding a canned “Developer response” Is disrespectful to the people that actually took the time to respond to YOUR EMAIL REQUEST. I’d rather see no response than a generic call your club or contact the app team with any concerns.
  • Apr 17, 2021

    By Justin Sherwin
    Only way to sign up for membership. App takes forever to send sign up verification email. Then clicking the verify link won't register as verified in the app. Totally useless. Whoever decided this should be the only method of membership sign up needs to be fired!
  • App Doesn't Work Sep 10, 2018

    By nvannello
    I am going to copy someone else's review because it perfectly describes the problem: The new version iPhone app is not working as it has changed the sign in requirements. The web site, which holds your information and billing info plus email account, has the two sign on blocks as “user name” and “password”. The email address is not part of the sign in procedure per web. The app on the other hand has the blocks as “email” and “ password”. Your user name is not you email account. The app is unable to sign you on as it does not accept your user name in the email box. If you do have an email address and you enter that, app fails to log on as it seems to compare the email address to your user name which in most cases are not the same. I tried several work around ideas which all failed. Deleted the app and reinstalled app. No go! Sent support email on this topic and a recorded “ canned” email returned without any reference to the issue. The only way to get around this programming error is to use another email account and create a new sign on. I don’t want to have to get another email account just for this app. Fix it! George
  • Apr 14, 2021

    By samuel friedlein
    Mostly useless. The only feature worth having is the barcode generator. You can't make any real changes to your account other than upgrading from the app. It will give you notifications constantly, which are advertisements for planet fitness.

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