About Pingdom
Ratings & Reviews
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Great service and app
Oct 20, 2017 This is a solid service and app, with both steadily improving over time. The latest app update is especially nice—polished and easy to use, with plenty of information to help you resolve server issues quickly. One complaint: I really wish there was an iPad version. Doesn’t have to be fancy, just a basic split view with the menu on the left and details on the right would be fantastic.more -
Effective app, average design
Jun 4, 2020 The app functions to achieve what I need — namely notifications about service issues. That said, I feel its design is lacking. The use of a hidden side menu rather than bottom tabs and the lack of proper “safe area” usage to ensure tap targets at the bottom of the screen are easy to interact with make this app subpar in my opinion. I’d love to see some thought placed into improving the UI through following Apple’s iOS guidelines.more -
Works great prior issues likely fixed
Jan 6, 2021 Seems to work great for me I was able to see everything I can see online matched up perfectly no performance issues I would recommend. Problems mentioned by prior reviews have most likely been resolved in my opinion. -
layout not good on iphone X
Jan 2, 2018 layout not good on iphone X -
Great service - App needs updates
Jul 1, 2018 Pingdom is a great service! They offer great reporting functionality and one of the few uptime applications that have a modern UI which is a relief. As for the cons, the app is borderline unusable on iPhone X as the UI hasn’t been updated.more
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Oct 23, 2020 Select sound doesn't work, it says it failed to acces storage, but app's "file and media access" is on. -
Sep 19, 2019 not worth it. it gices me connection error no matter what. we pay more than 1,000 USD a year. Again we have server for nine hours and no push notifications. Absolutely unreliable. Android was setup to never power save that app but no matter what we do now and then notifications just don't show up. Useless. Not renewing next year.more -
Sep 29, 2019 App was last updated around 2 years ago, and custom alert sounds no longer play. What use is a downtime alerting tool if it can't audibly provide distinctive notifications? Used to be good but now literally unusable. -
Mar 4, 2019 It asks credit card for free trial. there should be atleast basic feature in freemium model with some restrictions/limited features to persuade users to upgrade instead of forcing users to upgrade. -
May 30, 2019 Everytime you try to log in it says 'something is wrong with your network'......... NO THERE ISN'T. IT'S YOUR APP.
No reviews available
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Great service and app
Oct 20, 2017 This is a solid service and app, with both steadily improving over time. The latest app update is especially nice—polished and easy to use, with plenty of information to help you resolve server issues quickly. One complaint: I really wish there was an iPad version. Doesn’t have to be fancy, just a basic split view with the menu on the left and details on the right would be fantastic.more -
Works great prior issues likely fixed
Jan 6, 2021 Seems to work great for me I was able to see everything I can see online matched up perfectly no performance issues I would recommend. Problems mentioned by prior reviews have most likely been resolved in my opinion. -
Fresh and beautiful on my iPhone X
Dec 31, 2019 The latest update makes this app so much easier to use on my iPhone X. Thanks Pingdom team for fixing this issue! -
Feb 27, 2021 I tried to use this app, but it's not working on smartphone. -
Feb 5, 2019 great app, i am removing because i am changing employers
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Effective app, average design
Jun 4, 2020 The app functions to achieve what I need — namely notifications about service issues. That said, I feel its design is lacking. The use of a hidden side menu rather than bottom tabs and the lack of proper “safe area” usage to ensure tap targets at the bottom of the screen are easy to interact with make this app subpar in my opinion. I’d love to see some thought placed into improving the UI through following Apple’s iOS guidelines.more -
Great service - App needs updates
Jul 1, 2018 Pingdom is a great service! They offer great reporting functionality and one of the few uptime applications that have a modern UI which is a relief. As for the cons, the app is borderline unusable on iPhone X as the UI hasn’t been updated.more -
Great!
Oct 17, 2017 Best version yet of this app! Please add the ability when choosing custom alert sound to choose a ringtone instead of just built in alerts! -
Mar 2, 2018 No longer possible to resume a paused check with no data as the "leanback and relax" screen appears in stead.
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layout not good on iphone X
Jan 2, 2018 layout not good on iphone X -
Feb 20, 2020 Custom mp3 alert sound not working !!! -
Jan 31, 2021 SSO login not available yet -
Jan 31, 2018 Can you fix the issues page already..? we have less than 20 checks and still it shows spinning circle forever -
Functional but not optimal
Aug 14, 2013 List of things I feel should be added/fixed: 1. iPhone 5 screen compatibly 2. Add tab for the RUM feature 3. Local data & update with changes/new info to speed up app (as mentioned by a previous review) 4. Multitasking so you can resume where you left offmore
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Oct 23, 2020 Select sound doesn't work, it says it failed to acces storage, but app's "file and media access" is on. -
Sep 21, 2019 Application has a bug with network connection. -
Oct 23, 2018 now its not working after update see massage issue in network
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Sep 19, 2019 not worth it. it gices me connection error no matter what. we pay more than 1,000 USD a year. Again we have server for nine hours and no push notifications. Absolutely unreliable. Android was setup to never power save that app but no matter what we do now and then notifications just don't show up. Useless. Not renewing next year.more -
Sep 29, 2019 App was last updated around 2 years ago, and custom alert sounds no longer play. What use is a downtime alerting tool if it can't audibly provide distinctive notifications? Used to be good but now literally unusable. -
Mar 4, 2019 It asks credit card for free trial. there should be atleast basic feature in freemium model with some restrictions/limited features to persuade users to upgrade instead of forcing users to upgrade. -
May 30, 2019 Everytime you try to log in it says 'something is wrong with your network'......... NO THERE ISN'T. IT'S YOUR APP. -
App crashes
Sep 26, 2018 After logging in. App crashes. iPhone XS Max on iOS 12. Also if you want to try this. You have to enter a credit card online for a trial and canceling is concealed and hard to find. Needed to google to find out how to cancel. I’d recommend statuscake or vigilmonitoring instead. They are cheaper and work better in my opinion. Also there’s many free tools that do this like Nagios and PHPServerMonitor (self hosted)more
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