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PetCoach - Ask a vet online 24/7

PetCoach - Ask a vet online 24/7

Petco

Get health, nutrition or behavior advice about your dog or cat from trusted vets

4.0 Ratings 2K+ Reviews 50K+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Whatever your pet preference may be, it is always handy to have expert advice from Vets. If you notice something is not right with them like if they have not been eating right in 36 hours, that’s a cause for concern. With PetCoach, you can get a vet’s advice on what to do.
    img by David
    2 years ago
  • img Community
    Get free health advice for your dog with this veterinary tool. You can ask questions about your pet’s nutrition, health, behavior, and similar issues you need help with. You'll get to receive trustworthy answers from 100s of pet experts and verified veterinarians for free.
    img by Bailey
    1 year ago
  • img Community
    No need to visit the vet each time you have a question to ask. You can receive pet health advice from qualified professionals online. Available at any time of day - be it 1 PM or 3 AM - they will cover everything from nutrition to behavior through text chat or even a call.
    img by Steve
    1 year ago
  • img Community
    If you want pet help 24 hours per day, 7 days per week, then you can find virtual help on your phone. Whenever you want to find out more about your cat's health as you train it, you'll be able to access the help you need whenever you need it.
    img by Antonio
    2 months ago
  • img Expert
    1. A literal life saver! Reliable, direct advice from certified US veterinarians, dog trainers, pet nutritionists, and experts when you need it
    2. Wash away any doubts about your pets and learn with a very polite and professional learning system
    3. Recieve immediate answers to your questions by searching 1000's of pet-related questions and answers from pet owners like you

    Reviewed by Chris on February 20, 2018

  • Thank you Apr 25, 2018

    By January Yang
    I’m a Chinese, have four cats who are all over 10 years old. Taking cats to see the vet is frustrated here cause I don’t really know which place is good enough and stick to the good quality. Usually we cat persons recommend good vet to each other based on the limited experiences we had and that’s it. No regulation to maintain a good quality for these pet hospitals and many of them overcharge or do harm to your pets without a blink. Two of my cats have some minor issues at the beginning of this year. I took them to a vet nearby to do the annual body examinations and the vet there couldn’t make any diagnose but still charged my quite a lot of money. I tried other place where one of the cats did the tumor removed surgery two years ago but they still couldn’t find what’s wrong. And that’s when I started to search for apps that could help me get some guidance before taking my chance. Anyway, just wanna get this off my chest cause I’ve been really anxious and frustrated with all these issues for several months. The vets on Pet Coach replies my question with good enough guidance that I won’t be very lost when I take my cats to see the vet next time. I’ve mentioned this app on the Chinese social media I use and hope this would help more cat persons in China. Good luck with all the animal lovers.
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
  • Dec 15, 2019

    By Rachelle Bliss
    This app was so helpful! I wanted to be sure I was finding the right answer so I didn't want something just from the archives. For free I was able to send in a photo of my dog's rash and give a little info about her. Within half an hour an actual vet responded to me personally with a recommendation for medication that worked.
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
  • Thank you Apr 25, 2018

    By January Yang
    I’m a Chinese, have four cats who are all over 10 years old. Taking cats to see the vet is frustrated here cause I don’t really know which place is good enough and stick to the good quality. Usually we cat persons recommend good vet to each other based on the limited experiences we had and that’s it. No regulation to maintain a good quality for these pet hospitals and many of them overcharge or do harm to your pets without a blink. Two of my cats have some minor issues at the beginning of this year. I took them to a vet nearby to do the annual body examinations and the vet there couldn’t make any diagnose but still charged my quite a lot of money. I tried other place where one of the cats did the tumor removed surgery two years ago but they still couldn’t find what’s wrong. And that’s when I started to search for apps that could help me get some guidance before taking my chance. Anyway, just wanna get this off my chest cause I’ve been really anxious and frustrated with all these issues for several months. The vets on Pet Coach replies my question with good enough guidance that I won’t be very lost when I take my cats to see the vet next time. I’ve mentioned this app on the Chinese social media I use and hope this would help more cat persons in China. Good luck with all the animal lovers.
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
  • Dec 15, 2019

    By Rachelle Bliss
    This app was so helpful! I wanted to be sure I was finding the right answer so I didn't want something just from the archives. For free I was able to send in a photo of my dog's rash and give a little info about her. Within half an hour an actual vet responded to me personally with a recommendation for medication that worked.
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
  • Jan 4, 2019

    By S J
    I wasnt even sure a free app like this existed. glad I found it. the responses are timely and very helpful. it says if u don't pay it could take 24hrs. I think that's a hell of a deal already. But I've never had them take more than 10hrs. you really can't beat that. They have helped me so much. I really don't see how it's free! I love that it is though If you have a pet this is a must have app. it is one that would actually be worth paying for even. I have actually never said that about any app
  • Oct 11, 2019

    By Erin Bukaty
    This app is one of a kind. Find information on anything pet health. When it's the weekend and your pet is sick, it's nice to be able to ask a professional for what to do to help your baby. To know what to do, what not to do. Whether its something you need an emergency vet visit or if it can wait. Really can set the mind at ease some. There can be a short wait for the professional to get back to you, expect an hour or 3. Make a pet profile with pictures, vet records, link your vet, exc.
  • So Efficient! Nov 6, 2019

    By Very Delighted Pet Owner
    I just downloaded this app because of a small thing I wanted answered by a vet. I of course don’t have time to go to the vet for a minor thing so I turned to this app. The two options, 1. Get your answer within a day for FREE 2. Get your answer right now for $8.00, allow for perfect division of urgent and minor matters. I chose 24 hrs and a vet expert responded with a helpful answer in minutes! There quick response time completely exceeded my expectations. This app gets five stars and I will be sure to use it for all of my pal’s small issues that occur ever now and then!!!
  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
  • Great vet and very responsive! Jan 28, 2018

    By MLS7474
    Our cat has feline asthma. My wife and I have been considering administering an inhaler. I requested a phone consultation through PetCoach. Not wanting to bother anyone on a Sunday, I did not call right away. Then, I got an email from a vet asking if I was available to talk! I replied, “Okay!” and sent a video of my cat having an attack. The vet listened carefully to my cat’s history and took me through the treatment options. She was better than my local vet! I now have a good plan for how to treat my cat. This is a great service. I’m super impressed with the responsiveness and quality of the vet available for consultation. Thanks!!!
  • May 10, 2020

    By Curly frie Solaire
    There used to be two options one was free and the other was paid. The free one allowed you ask a question, get a answer, but didn't allow you to respond back or continue the conversation. That was what the paid one did. I didn't mind at all until they decided to change the free option into paid as well. Which is extremely inconvenient for the majority of people who have downloaded this app.
  • Generics answers from “vets” you could Google Aug 6, 2019

    By memelonie
    I have had the app paid for by my pet insurance. I was happy to use it as a supplement to vet visits. Do not waste you money. Every single detailed question, some with photos, returns a completely generic answer and often “take dog to vet”. Of course I have Googled the concern before posting questions and the answers and practically verbatim what you’d find in an article. Never any answer specific to the details I provide. Example, “What should my papillons healthy weight goal be?” Included age and body measurements. “Answer “the healthy weight for a papillon is 7-11lbs.” That is the breed standard of course I know this. My dog is petite and that is not her healthy weight range for her puppy starting weight nor her widthxheight which was provided. If you are smarter than the app time is better spent going to a real vet and using free Google. The app is fine my suggestion to dev would be to put users questions on the How screen and feed. It’s hard to find what you care about.
  • May 13, 2020

    By Lu na
    Are you kidding me ? There were two options - one free for a brief answer, the other requiring money if you wanted more details, but now you have to pay for both ?!?! This was the ONLY app I could rely on, now who am I to turn to whenever something happens to one of my dogs ? Thanks.
  • Jun 5, 2020

    By Joseph Barnett
    What a waste of money. I waited for almost 48 hours to get help for my boy that is itching and never got a response. I could have been getting actual help instead. Maybe the other features are good for tips but just call your vet for real help. Your furry kids are way better off. Televet is an actual vet service I found that linked me to my vet. Costed more but I got help and treatment for my boy. Avoid this app for actual medical assistance
  • Won’t load Jan 3, 2019

    By random unknown nickname person
    I used to really really like this app it was really helpful, but it stopped loading, today is my first time going on ti again for almost a year. I have internet and everything else loads and goes really quick with the internet. I go on to PetCoach and it just sits there on the loading sign. I keep closing out of it then going back in and it still doesn’t load. The last time I was on it I asked a question and no one ever replied, then I go on it to check it out and it didn’t send, I sent it like 3 times and it didn’t work or no reply. It needs to be fixed otherwise I would really really like the app again.
  • Feb 15, 2021

    By Hannah Ellis
    I loved this app and used it a lot because I didn't have money to take the animal's to the vet every time I was concerned. But ever since it updated I haven't used it. This is my first time using it. I have more than one question so I pay $20. You get a 5 hour session. It can take up to three hours for you to get a specialist. The timer starts has soon as you pay. So you are pay $20 to wait three hours on a five hour session. That's crazy
  • Used to be a great app, now all they want is money. Jun 5, 2021

    By Momy Raza
    I’ve had this app for around 4 years. At first, everything was free & I got my answer within a couple of hours. It was great. A while after, they started charging $5 for a question; which I understand. Now, they charge you $5 for the bare minimum & $20 if you want to add MORE THAN ONE PHOTO!!!! It’s absolutely pathetic how much their prices have gone up. The vets also reply in such vague terms & it’s almost the same exact reply for every question as well. Will no longer be supporting this app, & will not be recommending it to friends & family anymore. Disgusting behavior.
  • May 16, 2020

    By Tracy M
    It seemed the app was for a larger screen than a cell phone. And I couldn't shrink to fit. Also, I had a general question for a vet but it asked for pet name, policy number, etc. None of which were needed for my question. Uninstalled.
  • Worst online vet ever Nov 13, 2020

    By snvak59
    I tried to explain to this vet that my dog had injured his leg and I wasn’t sure if it was broken or a torn ligament because he was fine for a few days and then suddenly had swelling and she tried to tell me that he had cancer/mast cell tumor!!! That’s crazy, I’ve been around animals my whole life and never had such a bad experience with a vet. Clearly uneducated “veterinarians” on this app. Wasted $20. Just go to a regular vet
  • Premium services are a ripoff Dec 30, 2018

    By JonnyEdwin
    I payed for the premium services thinking that talking to a real veterinarian would be valuable in helping figure out what I should do with my pet. The “expert” gave no advice or clarity that I hadn’t already looked up and found online. It basically seemed like she was just googling things and then regurgitating what she found. $30 was a ripoff.
  • img Community
    Whatever your pet preference may be, it is always handy to have expert advice from Vets. If you notice something is not right with them like if they have not been eating right in 36 hours, that’s a cause for concern. With PetCoach, you can get a vet’s advice on what to do.
    img by David
    2 years ago
  • img Community
    Get free health advice for your dog with this veterinary tool. You can ask questions about your pet’s nutrition, health, behavior, and similar issues you need help with. You'll get to receive trustworthy answers from 100s of pet experts and verified veterinarians for free.
    img by Bailey
    1 year ago
  • img Community
    No need to visit the vet each time you have a question to ask. You can receive pet health advice from qualified professionals online. Available at any time of day - be it 1 PM or 3 AM - they will cover everything from nutrition to behavior through text chat or even a call.
    img by Steve
    1 year ago
  • img Community
    If you want pet help 24 hours per day, 7 days per week, then you can find virtual help on your phone. Whenever you want to find out more about your cat's health as you train it, you'll be able to access the help you need whenever you need it.
    img by Antonio
    2 months ago
  • img Expert
    1. A literal life saver! Reliable, direct advice from certified US veterinarians, dog trainers, pet nutritionists, and experts when you need it
    2. Wash away any doubts about your pets and learn with a very polite and professional learning system
    3. Recieve immediate answers to your questions by searching 1000's of pet-related questions and answers from pet owners like you

    Reviewed by Chris on February 20, 2018

  • Thank you Apr 25, 2018

    By January Yang
    I’m a Chinese, have four cats who are all over 10 years old. Taking cats to see the vet is frustrated here cause I don’t really know which place is good enough and stick to the good quality. Usually we cat persons recommend good vet to each other based on the limited experiences we had and that’s it. No regulation to maintain a good quality for these pet hospitals and many of them overcharge or do harm to your pets without a blink. Two of my cats have some minor issues at the beginning of this year. I took them to a vet nearby to do the annual body examinations and the vet there couldn’t make any diagnose but still charged my quite a lot of money. I tried other place where one of the cats did the tumor removed surgery two years ago but they still couldn’t find what’s wrong. And that’s when I started to search for apps that could help me get some guidance before taking my chance. Anyway, just wanna get this off my chest cause I’ve been really anxious and frustrated with all these issues for several months. The vets on Pet Coach replies my question with good enough guidance that I won’t be very lost when I take my cats to see the vet next time. I’ve mentioned this app on the Chinese social media I use and hope this would help more cat persons in China. Good luck with all the animal lovers.
  • Dec 15, 2019

    By Rachelle Bliss
    This app was so helpful! I wanted to be sure I was finding the right answer so I didn't want something just from the archives. For free I was able to send in a photo of my dog's rash and give a little info about her. Within half an hour an actual vet responded to me personally with a recommendation for medication that worked.
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
  • Jan 4, 2019

    By S J
    I wasnt even sure a free app like this existed. glad I found it. the responses are timely and very helpful. it says if u don't pay it could take 24hrs. I think that's a hell of a deal already. But I've never had them take more than 10hrs. you really can't beat that. They have helped me so much. I really don't see how it's free! I love that it is though If you have a pet this is a must have app. it is one that would actually be worth paying for even. I have actually never said that about any app
  • Oct 11, 2019

    By Erin Bukaty
    This app is one of a kind. Find information on anything pet health. When it's the weekend and your pet is sick, it's nice to be able to ask a professional for what to do to help your baby. To know what to do, what not to do. Whether its something you need an emergency vet visit or if it can wait. Really can set the mind at ease some. There can be a short wait for the professional to get back to you, expect an hour or 3. Make a pet profile with pictures, vet records, link your vet, exc.
  • So Efficient! Nov 6, 2019

    By Very Delighted Pet Owner
    I just downloaded this app because of a small thing I wanted answered by a vet. I of course don’t have time to go to the vet for a minor thing so I turned to this app. The two options, 1. Get your answer within a day for FREE 2. Get your answer right now for $8.00, allow for perfect division of urgent and minor matters. I chose 24 hrs and a vet expert responded with a helpful answer in minutes! There quick response time completely exceeded my expectations. This app gets five stars and I will be sure to use it for all of my pal’s small issues that occur ever now and then!!!
  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
  • Great vet and very responsive! Jan 28, 2018

    By MLS7474
    Our cat has feline asthma. My wife and I have been considering administering an inhaler. I requested a phone consultation through PetCoach. Not wanting to bother anyone on a Sunday, I did not call right away. Then, I got an email from a vet asking if I was available to talk! I replied, “Okay!” and sent a video of my cat having an attack. The vet listened carefully to my cat’s history and took me through the treatment options. She was better than my local vet! I now have a good plan for how to treat my cat. This is a great service. I’m super impressed with the responsiveness and quality of the vet available for consultation. Thanks!!!
  • Great Information Apr 8, 2019

    By litltx
    I’ve learned so much from this site that I wouldn’t have ever known. A veterinarian clinic told me that my kitty would have to have an expensive test for Feline Leukemia before she could be vaccinated for it. This site says that if she does or doesn’t have it that the vaccination wouldn’t hurt her either way. Saved me a lot of money!! Also, that they get it from other kitties and she’s strictly an indoor cat and isn’t exposed to other cats. On that recommendation, I’ll not be giving her the vaccination anymore.
  • Aug 18, 2019

    By Victor Leonard-Gutierrez
    What an amazing service! I can't thank you enough for this app, as the owner of two dogs. I asked a question on the free side, where you can expect to hear back from a vet or vet tech in 24 hrs. I heard back in one hour, with excellent, personal advice from a vet who cared about my dog. Thanks again, I will tell everyone I know with a pet about you!
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
  • Valuable service, app has some technical quirks May 26, 2020

    By Señor Face
    I’ve used the paid consultations several times and have found them very useful, even if the answer is simply “you do (or don’t) need to see a vet in person soon because ...”. One really annoying technical issue: on an iPhone, when I am typing in the chat with a vet, I cannot see the text box - it is covered up by the keyboard. So I can’t see what I’m typing and end up with a lot of typos that are a pain to fix because as soon as you click in the text box, the keyboard comes up and you can’t see the text anymore. Another small glitch: sometimes links don’t work. When I tap on them, nothing happens. Other times they work fine. I agree with another review that said it would be great if you could search for vets with specific specialties (e.g. ophthalmology) and write more detailed reviews for vets.
  • Great and free fast responses Mar 22, 2019

    By Hockclaw302
    You can ask one time questions for free and they get back to you within a day. You only have to pay if you want your answer sooner or want a consultation. I used this to ask about my cat and Dr. Elizabeth responded right away (I’m talking a literal minute later). You can also include photos in your question to help aid the accuracy of their answers. All the answers I’ve received are accurate and helpful regarding the questions I’ve asked. Very useful.
  • Nov 24, 2019

    By Renita Gibler
    I have parrots and was able to find two articles that helped me in about 15 minutes. Very nice! There appears to be lots more info. available also. Great tesource!
  • Love it. Dec 7, 2018

    By Makhazsa Mama
    I don’t know much about dogs but I got my dog almost a year ago. I Always come here ask questions that I am not sure of. They get back with me pretty fast and I am overall satisfied with the feedback 🤷🏾‍♀️🤷🏾‍♀️ This app also help me find out what breed of a dog I have❤️❤️🤞🏾
  • Good app with a functionality issue Nov 15, 2017

    By Chanel C
    Great overall. Having an issue with the tool to invite my vet practice to be on Pet Coach. It’s telling me that I have to set a name for the practice, even though I already filled in the information. Now I’m stuck.
  • Great Advice Jul 14, 2021

    By Lovely22154
    Thanks pet coach. They always give me great advice for my fur babies and save me tons of money at the vet by giving me an idea of what to ask when I get there.
  • Always helpful Sep 3, 2019

    By MishkaF
    I have used this site for vet help when I needed it in a pinch and the vets have always been really helpful...thanks.
  • Can’t find my questions that I paid for Jul 2, 2020

    By CAquino
    I paid $5 to ask a question but there’s no way for me to get to my question and answers. The only way is by clicking on the notification but once that’s gone, I’m unable to view the answers again. Bad UI.
  • Has great potential Mar 27, 2015

    By Blaaaahhh
    The app has great potential. People have questions about their pets and they are answered. I couldn't get pass the fact that if you go into a question far down the page, when you tap the back button it takes you ALL the way to the top of the questions. It makes reading the various questions a pain. Also it is very sensitive to touch. Just a tap to scroll will you put you into a question you didn't want and of course sends you all the way to the top as I have described above. Otherwise, it was ok. Too bad.
  • Good concept Apr 3, 2016

    By JWSalpeter
    This app has a good concept for keeping pet records, clinic reports, and coaching but the functionality is full of bugs. I've been trying to upload pet photos and it fails to upload them. Every once in a while I get a notification that keeps on notifying and blowing up my phone until I log in, but there is no message! Also the log in process is very poorly set up! The security is tighter than my bank! I have to log in to the app every time! That's all!
  • Won’t load Jan 3, 2019

    By random unknown nickname person
    I used to really really like this app it was really helpful, but it stopped loading, today is my first time going on ti again for almost a year. I have internet and everything else loads and goes really quick with the internet. I go on to PetCoach and it just sits there on the loading sign. I keep closing out of it then going back in and it still doesn’t load. The last time I was on it I asked a question and no one ever replied, then I go on it to check it out and it didn’t send, I sent it like 3 times and it didn’t work or no reply. It needs to be fixed otherwise I would really really like the app again.
  • Feb 15, 2021

    By Hannah Ellis
    I loved this app and used it a lot because I didn't have money to take the animal's to the vet every time I was concerned. But ever since it updated I haven't used it. This is my first time using it. I have more than one question so I pay $20. You get a 5 hour session. It can take up to three hours for you to get a specialist. The timer starts has soon as you pay. So you are pay $20 to wait three hours on a five hour session. That's crazy
  • May 10, 2020

    By Curly frie Solaire
    There used to be two options one was free and the other was paid. The free one allowed you ask a question, get a answer, but didn't allow you to respond back or continue the conversation. That was what the paid one did. I didn't mind at all until they decided to change the free option into paid as well. Which is extremely inconvenient for the majority of people who have downloaded this app.
  • Generics answers from “vets” you could Google Aug 6, 2019

    By memelonie
    I have had the app paid for by my pet insurance. I was happy to use it as a supplement to vet visits. Do not waste you money. Every single detailed question, some with photos, returns a completely generic answer and often “take dog to vet”. Of course I have Googled the concern before posting questions and the answers and practically verbatim what you’d find in an article. Never any answer specific to the details I provide. Example, “What should my papillons healthy weight goal be?” Included age and body measurements. “Answer “the healthy weight for a papillon is 7-11lbs.” That is the breed standard of course I know this. My dog is petite and that is not her healthy weight range for her puppy starting weight nor her widthxheight which was provided. If you are smarter than the app time is better spent going to a real vet and using free Google. The app is fine my suggestion to dev would be to put users questions on the How screen and feed. It’s hard to find what you care about.
  • May 13, 2020

    By Lu na
    Are you kidding me ? There were two options - one free for a brief answer, the other requiring money if you wanted more details, but now you have to pay for both ?!?! This was the ONLY app I could rely on, now who am I to turn to whenever something happens to one of my dogs ? Thanks.
  • Jun 5, 2020

    By Joseph Barnett
    What a waste of money. I waited for almost 48 hours to get help for my boy that is itching and never got a response. I could have been getting actual help instead. Maybe the other features are good for tips but just call your vet for real help. Your furry kids are way better off. Televet is an actual vet service I found that linked me to my vet. Costed more but I got help and treatment for my boy. Avoid this app for actual medical assistance
  • Used to be a great app, now all they want is money. Jun 5, 2021

    By Momy Raza
    I’ve had this app for around 4 years. At first, everything was free & I got my answer within a couple of hours. It was great. A while after, they started charging $5 for a question; which I understand. Now, they charge you $5 for the bare minimum & $20 if you want to add MORE THAN ONE PHOTO!!!! It’s absolutely pathetic how much their prices have gone up. The vets also reply in such vague terms & it’s almost the same exact reply for every question as well. Will no longer be supporting this app, & will not be recommending it to friends & family anymore. Disgusting behavior.
  • May 16, 2020

    By Tracy M
    It seemed the app was for a larger screen than a cell phone. And I couldn't shrink to fit. Also, I had a general question for a vet but it asked for pet name, policy number, etc. None of which were needed for my question. Uninstalled.
  • Worst online vet ever Nov 13, 2020

    By snvak59
    I tried to explain to this vet that my dog had injured his leg and I wasn’t sure if it was broken or a torn ligament because he was fine for a few days and then suddenly had swelling and she tried to tell me that he had cancer/mast cell tumor!!! That’s crazy, I’ve been around animals my whole life and never had such a bad experience with a vet. Clearly uneducated “veterinarians” on this app. Wasted $20. Just go to a regular vet
  • Premium services are a ripoff Dec 30, 2018

    By JonnyEdwin
    I payed for the premium services thinking that talking to a real veterinarian would be valuable in helping figure out what I should do with my pet. The “expert” gave no advice or clarity that I hadn’t already looked up and found online. It basically seemed like she was just googling things and then regurgitating what she found. $30 was a ripoff.
  • Don’t Pay for Advice Sep 23, 2021

    By Kevzzzzzzzzzzz
    My dog had a growth that seemed to appear overnight. It was after hours, so my vet was closed, but I was anxious so I paid for a vet’s advice. The window of time for response was six hours, so I was asleep before I got a response that was generic and riddled with typos. “Might be cancer, might not be”. Save your money and just take your pets to the vet.
  • Most frustrating app.... Nov 13, 2020

    By kimrosefinlin
    This app is a total LIE. Good luck setting up your pet’s profile it’s impossible to get the “breed” correct. Get through all that by “skip this section” only to have to pay $5 for somebody, who knows, to tell me I should take my cat to a vet. SMH

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