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PetCoach - Ask a vet online 24/7

PetCoach - Ask a vet online 24/7

Petco

Get health, nutrition or behavior advice about your dog or cat from trusted vets

3.6 Ratings 2K+ Reviews 50K+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    Whatever your pet preference may be, it is always handy to have expert advice from Vets. If you notice something is not right with them like if they have not been eating right in 36 hours, that’s a cause for concern. With PetCoach, you can get a vet’s advice on what to do.
    img by David
    1 year ago
  • img Community
    Get free health advice for your dog with this veterinary tool. You can ask questions about your pet’s nutrition, health, behavior, and similar issues you need help with. You'll get to receive trustworthy answers from 100s of pet experts and verified veterinarians for free.
    img by Bailey
    1 year ago
  • img Community
    No need to visit the vet each time you have a question to ask. You can receive pet health advice from qualified professionals online. Available at any time of day - be it 1 PM or 3 AM - they will cover everything from nutrition to behavior through text chat or even a call.
    img by Steve
    10 months ago
  • img Expert
    1. A literal life saver! Reliable, direct advice from certified US veterinarians, dog trainers, pet nutritionists, and experts when you need it
    2. Wash away any doubts about your pets and learn with a very polite and professional learning system
    3. Recieve immediate answers to your questions by searching 1000's of pet-related questions and answers from pet owners like you

    Reviewed by Chris on February 20, 2018

  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
  • Dec 15, 2019

    By Rachelle Bliss
    This app was so helpful! I wanted to be sure I was finding the right answer so I didn't want something just from the archives. For free I was able to send in a photo of my dog's rash and give a little info about her. Within half an hour an actual vet responded to me personally with a recommendation for medication that worked.
  • Great vet and very responsive! Jan 28, 2018

    By MLS7474
    Our cat has feline asthma. My wife and I have been considering administering an inhaler. I requested a phone consultation through PetCoach. Not wanting to bother anyone on a Sunday, I did not call right away. Then, I got an email from a vet asking if I was available to talk! I replied, “Okay!” and sent a video of my cat having an attack. The vet listened carefully to my cat’s history and took me through the treatment options. She was better than my local vet! I now have a good plan for how to treat my cat. This is a great service. I’m super impressed with the responsiveness and quality of the vet available for consultation. Thanks!!!
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
  • Dec 15, 2019

    By Rachelle Bliss
    This app was so helpful! I wanted to be sure I was finding the right answer so I didn't want something just from the archives. For free I was able to send in a photo of my dog's rash and give a little info about her. Within half an hour an actual vet responded to me personally with a recommendation for medication that worked.
  • Great vet and very responsive! Jan 28, 2018

    By MLS7474
    Our cat has feline asthma. My wife and I have been considering administering an inhaler. I requested a phone consultation through PetCoach. Not wanting to bother anyone on a Sunday, I did not call right away. Then, I got an email from a vet asking if I was available to talk! I replied, “Okay!” and sent a video of my cat having an attack. The vet listened carefully to my cat’s history and took me through the treatment options. She was better than my local vet! I now have a good plan for how to treat my cat. This is a great service. I’m super impressed with the responsiveness and quality of the vet available for consultation. Thanks!!!
  • Oct 11, 2019

    By Erin Bukaty
    This app is one of a kind. Find information on anything pet health. When it's the weekend and your pet is sick, it's nice to be able to ask a professional for what to do to help your baby. To know what to do, what not to do. Whether its something you need an emergency vet visit or if it can wait. Really can set the mind at ease some. There can be a short wait for the professional to get back to you, expect an hour or 3. Make a pet profile with pictures, vet records, link your vet, exc.
  • So Efficient! Nov 6, 2019

    By Very Delighted Pet Owner
    I just downloaded this app because of a small thing I wanted answered by a vet. I of course don’t have time to go to the vet for a minor thing so I turned to this app. The two options, 1. Get your answer within a day for FREE 2. Get your answer right now for $8.00, allow for perfect division of urgent and minor matters. I chose 24 hrs and a vet expert responded with a helpful answer in minutes! There quick response time completely exceeded my expectations. This app gets five stars and I will be sure to use it for all of my pal’s small issues that occur ever now and then!!!
  • May 31, 2020

    By Aisling Kehoe
    I used the app after the prices went up but I found it very helpful, £5 for peace of mind over my pet early in the morning when there wasnt an appointment available at the local vet until much later is a small price to pay in my opinion, if it's a once off question I think this is a low cost way to get answers for your beloved pets :)
  • Awesome service!! Aug 10, 2018

    By Kjones1818
    I’ve been looking for a cheap/fast ask a vet service for awhile and I finally found one!! It cost $8 to get an answer within 30 minutes. The answer was detailed and easy to understand. You can also do the free option and get an answer within a day. They also offer a more advanced option for $30 with follow up and other things. Still cheaper than others I’ve found online. Love this service and definitely plan on using it again!!!
  • Feb 15, 2021

    By Hannah Ellis
    I loved this app and used it a lot because I didn't have money to take the animal's to the vet every time I was concerned. But ever since it updated I haven't used it. This is my first time using it. I have more than one question so I pay $20. You get a 5 hour session. It can take up to three hours for you to get a specialist. The timer starts has soon as you pay. So you are pay $20 to wait three hours on a five hour session. That's crazy
  • Jun 7, 2020

    By Georgia Gregory
    It used to be free, but it isn't anymore. I think if the search engine was more intuitive, it would be easier to find answers related to my question, but usually the search results are either completely unrelated, or they are dog related answers (I'm a cat owner). Definitely disappointed that it's no longer free, may not be using this app anymore.
  • May 10, 2020

    By Curly frie Solaire
    There used to be two options one was free and the other was paid. The free one allowed you ask a question, get a answer, but didn't allow you to respond back or continue the conversation. That was what the paid one did. I didn't mind at all until they decided to change the free option into paid as well. Which is extremely inconvenient for the majority of people who have downloaded this app.
  • Generics answers from “vets” you could Google Aug 6, 2019

    By memelonie
    I have had the app paid for by my pet insurance. I was happy to use it as a supplement to vet visits. Do not waste you money. Every single detailed question, some with photos, returns a completely generic answer and often “take dog to vet”. Of course I have Googled the concern before posting questions and the answers and practically verbatim what you’d find in an article. Never any answer specific to the details I provide. Example, “What should my papillons healthy weight goal be?” Included age and body measurements. “Answer “the healthy weight for a papillon is 7-11lbs.” That is the breed standard of course I know this. My dog is petite and that is not her healthy weight range for her puppy starting weight nor her widthxheight which was provided. If you are smarter than the app time is better spent going to a real vet and using free Google. The app is fine my suggestion to dev would be to put users questions on the How screen and feed. It’s hard to find what you care about.
  • May 13, 2020

    By Lu na
    Are you kidding me ? There were two options - one free for a brief answer, the other requiring money if you wanted more details, but now you have to pay for both ?!?! This was the ONLY app I could rely on, now who am I to turn to whenever something happens to one of my dogs ? Thanks.
  • May 17, 2020

    By Space Elevator
    Everything was great until you changed the free option. Now i have to pay for each thing i need to know. This app was really great but the fact that people are left with no option but to pay especially in the conditions nowadays is making everyone frustrated. Please change this option back to free.
  • Won’t load Jan 3, 2019

    By random unknown nickname person
    I used to really really like this app it was really helpful, but it stopped loading, today is my first time going on ti again for almost a year. I have internet and everything else loads and goes really quick with the internet. I go on to PetCoach and it just sits there on the loading sign. I keep closing out of it then going back in and it still doesn’t load. The last time I was on it I asked a question and no one ever replied, then I go on it to check it out and it didn’t send, I sent it like 3 times and it didn’t work or no reply. It needs to be fixed otherwise I would really really like the app again.
  • Feb 5, 2021

    By mading guevarra
    I used to like this app since it used to help most of the furparents who cant afford vets ask questions for free. But now you have to pay for a single question
  • Jun 5, 2020

    By Joseph Barnett
    What a waste of money. I waited for almost 48 hours to get help for my boy that is itching and never got a response. I could have been getting actual help instead. Maybe the other features are good for tips but just call your vet for real help. Your furry kids are way better off. Televet is an actual vet service I found that linked me to my vet. Costed more but I got help and treatment for my boy. Avoid this app for actual medical assistance
  • Jan 8, 2021

    By Havyn. Michelle
    It was such an amazing app until the most recent updates. Now the app is continually crashing and freezing and you now have to pay money to ask the simplest of questions. The 'ask just one question' option used to be free and i found it so incredibly useful and a great tool for simple questions!! Now I have Uninstaller the app sadly.
  • img Community
    Whatever your pet preference may be, it is always handy to have expert advice from Vets. If you notice something is not right with them like if they have not been eating right in 36 hours, that’s a cause for concern. With PetCoach, you can get a vet’s advice on what to do.
    img by David
    1 year ago
  • img Community
    Get free health advice for your dog with this veterinary tool. You can ask questions about your pet’s nutrition, health, behavior, and similar issues you need help with. You'll get to receive trustworthy answers from 100s of pet experts and verified veterinarians for free.
    img by Bailey
    1 year ago
  • img Community
    No need to visit the vet each time you have a question to ask. You can receive pet health advice from qualified professionals online. Available at any time of day - be it 1 PM or 3 AM - they will cover everything from nutrition to behavior through text chat or even a call.
    img by Steve
    10 months ago
  • img Expert
    1. A literal life saver! Reliable, direct advice from certified US veterinarians, dog trainers, pet nutritionists, and experts when you need it
    2. Wash away any doubts about your pets and learn with a very polite and professional learning system
    3. Recieve immediate answers to your questions by searching 1000's of pet-related questions and answers from pet owners like you

    Reviewed by Chris on February 20, 2018

  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
  • Dec 15, 2019

    By Rachelle Bliss
    This app was so helpful! I wanted to be sure I was finding the right answer so I didn't want something just from the archives. For free I was able to send in a photo of my dog's rash and give a little info about her. Within half an hour an actual vet responded to me personally with a recommendation for medication that worked.
  • Great vet and very responsive! Jan 28, 2018

    By MLS7474
    Our cat has feline asthma. My wife and I have been considering administering an inhaler. I requested a phone consultation through PetCoach. Not wanting to bother anyone on a Sunday, I did not call right away. Then, I got an email from a vet asking if I was available to talk! I replied, “Okay!” and sent a video of my cat having an attack. The vet listened carefully to my cat’s history and took me through the treatment options. She was better than my local vet! I now have a good plan for how to treat my cat. This is a great service. I’m super impressed with the responsiveness and quality of the vet available for consultation. Thanks!!!
  • Oct 11, 2019

    By Erin Bukaty
    This app is one of a kind. Find information on anything pet health. When it's the weekend and your pet is sick, it's nice to be able to ask a professional for what to do to help your baby. To know what to do, what not to do. Whether its something you need an emergency vet visit or if it can wait. Really can set the mind at ease some. There can be a short wait for the professional to get back to you, expect an hour or 3. Make a pet profile with pictures, vet records, link your vet, exc.
  • So Efficient! Nov 6, 2019

    By Very Delighted Pet Owner
    I just downloaded this app because of a small thing I wanted answered by a vet. I of course don’t have time to go to the vet for a minor thing so I turned to this app. The two options, 1. Get your answer within a day for FREE 2. Get your answer right now for $8.00, allow for perfect division of urgent and minor matters. I chose 24 hrs and a vet expert responded with a helpful answer in minutes! There quick response time completely exceeded my expectations. This app gets five stars and I will be sure to use it for all of my pal’s small issues that occur ever now and then!!!
  • May 31, 2020

    By Aisling Kehoe
    I used the app after the prices went up but I found it very helpful, £5 for peace of mind over my pet early in the morning when there wasnt an appointment available at the local vet until much later is a small price to pay in my opinion, if it's a once off question I think this is a low cost way to get answers for your beloved pets :)
  • Awesome service!! Aug 10, 2018

    By Kjones1818
    I’ve been looking for a cheap/fast ask a vet service for awhile and I finally found one!! It cost $8 to get an answer within 30 minutes. The answer was detailed and easy to understand. You can also do the free option and get an answer within a day. They also offer a more advanced option for $30 with follow up and other things. Still cheaper than others I’ve found online. Love this service and definitely plan on using it again!!!
  • Jan 4, 2019

    By S J
    I wasnt even sure a free app like this existed. glad I found it. the responses are timely and very helpful. it says if u don't pay it could take 24hrs. I think that's a hell of a deal already. But I've never had them take more than 10hrs. you really can't beat that. They have helped me so much. I really don't see how it's free! I love that it is though If you have a pet this is a must have app. it is one that would actually be worth paying for even. I have actually never said that about any app
  • PetCoach is the best 😀 Oct 3, 2017

    By Juliandeltaco
    This is one of the best veterinarian questions app of all time. It’s most certainly the best vet app on the App Store. All the question I have asked have all been right on and no errors. Like always if your very worried about what happen to your pet it’s always good to take your pet to the vet. I always ask PetCoach because it’s like two opinions and it’s better than one opinion. Overall couldn’t ask for more from this app, it’s honestly the best vet app I’ve ever known! Keep up the great work veterinarians! :) 😀
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
  • Valuable service, app has some technical quirks May 26, 2020

    By Señor Face
    I’ve used the paid consultations several times and have found them very useful, even if the answer is simply “you do (or don’t) need to see a vet in person soon because ...”. One really annoying technical issue: on an iPhone, when I am typing in the chat with a vet, I cannot see the text box - it is covered up by the keyboard. So I can’t see what I’m typing and end up with a lot of typos that are a pain to fix because as soon as you click in the text box, the keyboard comes up and you can’t see the text anymore. Another small glitch: sometimes links don’t work. When I tap on them, nothing happens. Other times they work fine. I agree with another review that said it would be great if you could search for vets with specific specialties (e.g. ophthalmology) and write more detailed reviews for vets.
  • Great and free fast responses Mar 22, 2019

    By Hockclaw302
    You can ask one time questions for free and they get back to you within a day. You only have to pay if you want your answer sooner or want a consultation. I used this to ask about my cat and Dr. Elizabeth responded right away (I’m talking a literal minute later). You can also include photos in your question to help aid the accuracy of their answers. All the answers I’ve received are accurate and helpful regarding the questions I’ve asked. Very useful.

No reviews available

  • Feb 15, 2021

    By Hannah Ellis
    I loved this app and used it a lot because I didn't have money to take the animal's to the vet every time I was concerned. But ever since it updated I haven't used it. This is my first time using it. I have more than one question so I pay $20. You get a 5 hour session. It can take up to three hours for you to get a specialist. The timer starts has soon as you pay. So you are pay $20 to wait three hours on a five hour session. That's crazy
  • Jun 7, 2020

    By Georgia Gregory
    It used to be free, but it isn't anymore. I think if the search engine was more intuitive, it would be easier to find answers related to my question, but usually the search results are either completely unrelated, or they are dog related answers (I'm a cat owner). Definitely disappointed that it's no longer free, may not be using this app anymore.
  • May 17, 2020

    By Space Elevator
    Everything was great until you changed the free option. Now i have to pay for each thing i need to know. This app was really great but the fact that people are left with no option but to pay especially in the conditions nowadays is making everyone frustrated. Please change this option back to free.
  • Won’t load Jan 3, 2019

    By random unknown nickname person
    I used to really really like this app it was really helpful, but it stopped loading, today is my first time going on ti again for almost a year. I have internet and everything else loads and goes really quick with the internet. I go on to PetCoach and it just sits there on the loading sign. I keep closing out of it then going back in and it still doesn’t load. The last time I was on it I asked a question and no one ever replied, then I go on it to check it out and it didn’t send, I sent it like 3 times and it didn’t work or no reply. It needs to be fixed otherwise I would really really like the app again.
  • Feb 5, 2021

    By mading guevarra
    I used to like this app since it used to help most of the furparents who cant afford vets ask questions for free. But now you have to pay for a single question
  • Jan 8, 2021

    By Havyn. Michelle
    It was such an amazing app until the most recent updates. Now the app is continually crashing and freezing and you now have to pay money to ask the simplest of questions. The 'ask just one question' option used to be free and i found it so incredibly useful and a great tool for simple questions!! Now I have Uninstaller the app sadly.
  • May 10, 2020

    By Curly frie Solaire
    There used to be two options one was free and the other was paid. The free one allowed you ask a question, get a answer, but didn't allow you to respond back or continue the conversation. That was what the paid one did. I didn't mind at all until they decided to change the free option into paid as well. Which is extremely inconvenient for the majority of people who have downloaded this app.
  • Generics answers from “vets” you could Google Aug 6, 2019

    By memelonie
    I have had the app paid for by my pet insurance. I was happy to use it as a supplement to vet visits. Do not waste you money. Every single detailed question, some with photos, returns a completely generic answer and often “take dog to vet”. Of course I have Googled the concern before posting questions and the answers and practically verbatim what you’d find in an article. Never any answer specific to the details I provide. Example, “What should my papillons healthy weight goal be?” Included age and body measurements. “Answer “the healthy weight for a papillon is 7-11lbs.” That is the breed standard of course I know this. My dog is petite and that is not her healthy weight range for her puppy starting weight nor her widthxheight which was provided. If you are smarter than the app time is better spent going to a real vet and using free Google. The app is fine my suggestion to dev would be to put users questions on the How screen and feed. It’s hard to find what you care about.
  • May 13, 2020

    By Lu na
    Are you kidding me ? There were two options - one free for a brief answer, the other requiring money if you wanted more details, but now you have to pay for both ?!?! This was the ONLY app I could rely on, now who am I to turn to whenever something happens to one of my dogs ? Thanks.
  • Jun 5, 2020

    By Joseph Barnett
    What a waste of money. I waited for almost 48 hours to get help for my boy that is itching and never got a response. I could have been getting actual help instead. Maybe the other features are good for tips but just call your vet for real help. Your furry kids are way better off. Televet is an actual vet service I found that linked me to my vet. Costed more but I got help and treatment for my boy. Avoid this app for actual medical assistance
  • Used to be a great app, now all they want is money. Jun 5, 2021

    By Momy Raza
    I’ve had this app for around 4 years. At first, everything was free & I got my answer within a couple of hours. It was great. A while after, they started charging $5 for a question; which I understand. Now, they charge you $5 for the bare minimum & $20 if you want to add MORE THAN ONE PHOTO!!!! It’s absolutely pathetic how much their prices have gone up. The vets also reply in such vague terms & it’s almost the same exact reply for every question as well. Will no longer be supporting this app, & will not be recommending it to friends & family anymore. Disgusting behavior.

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PetCoach - Ask a vet online 24/7

PetCoach - Ask a vet online 24/7