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PetCoach - Ask a vet online 24/7

PetCoach - Ask a vet online 24/7

Petco

Get health, nutrition or behavior advice about your dog or cat from trusted vets

3.6 Ratings 2K+ Reviews 50K+ Downloads
Featured on Must-Have Apps for Reptile Owners

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About PetCoach - Ask a vet online 24/7

Get health, nutrition or behavior advice about your dog or cat from trusted vets
see more about PetCoach - Ask a vet online 24/7

Ratings & Reviews

3.6
1.6K+ Ratings
  1. 5
    55+%
  2. 4
    9+%
  3. 3
    4+%
  4. 2
    9+%
  5. 1
    23+%
Write a Review
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
    more
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
    more
  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
    more
  • Sep 24, 2020

    By Miles McCormack
    I never rate apps but I've been using this app to talk to vets because I live far away from my vet, and you guys have helped me through almost every problem that I've encountered and you guys do a great job at it. people are complaining about the prices but I can do it for free and you guys always help me like there's no problem.
    more
  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
    more
  • Dec 29, 2020

    By Q T
    Third Class App. Just pay 5 Dollar For Single Question. That Too Isn't Working. Uninstalling.
  • Jan 8, 2021

    By Havyn. Michelle
    It was such an amazing app until the most recent updates. Now the app is continually crashing and freezing and you now have to pay money to ask the simplest of questions. The 'ask just one question' option used to be free and i found it so incredibly useful and a great tool for simple questions!! Now I have Uninstaller the app sadly.
    more
  • Feb 5, 2021

    By mading guevarra
    I used to like this app since it used to help most of the furparents who cant afford vets ask questions for free. But now you have to pay for a single question
  • Generics answers from “vets” you could Google Aug 6, 2019

    By memelonie
    I have had the app paid for by my pet insurance. I was happy to use it as a supplement to vet visits. Do not waste you money. Every single detailed question, some with photos, returns a completely generic answer and often “take dog to vet”. Of course I have Googled the concern before posting questions and the answers and practically verbatim what you’d find in an article. Never any answer specific to the details I provide. Example, “What should my papillons healthy weight goal be?” Included age and body measurements. “Answer “the healthy weight for a papillon is 7-11lbs.” That is the breed standard of course I know this. My dog is petite and that is not her healthy weight range for her puppy starting weight nor her widthxheight which was provided. If you are smarter than the app time is better spent going to a real vet and using free Google. The app is fine my suggestion to dev would be to put users questions on the How screen and feed. It’s hard to find what you care about.
    more
  • Dec 19, 2020

    By Jenna Ferreira
    Great and extremly useful app until you had to start paying for the none urgent too.
  1. A literal life saver! Reliable, direct advice from certified US veterinarians, dog trainers, pet nutritionists, and experts when you need it
  2. Wash away any doubts about your pets and learn with a very polite and professional learning system
  3. Recieve immediate answers to your questions by searching 1000's of pet-related questions and answers from pet owners like you

Reviewed by Chris on February 20, 2018

  • This app is a live saver- LITERALLY! Nov 29, 2017

    By Your Mom 82
    Thank you! Thank you! Thank you! I’m a first time pet owner so all things pet related are new and scary to me. I found this app last night while I was sitting up with my very sick 3 pound pup Luna and i did not have to anxiously wait til normal business hours to find out how to help my little love bug. By the time the local Vet’s office opened I already knew what I needed to do and could get started on it right away.. Questions are answered in a very timely fashion my most recent question was answered in only 8 minutes! And that was for the free question and not immediate! I’m very impressed! A huge thank you to the vets that help give me peace of mind and a game plan.
    more
  • Sep 24, 2020

    By Miles McCormack
    I never rate apps but I've been using this app to talk to vets because I live far away from my vet, and you guys have helped me through almost every problem that I've encountered and you guys do a great job at it. people are complaining about the prices but I can do it for free and you guys always help me like there's no problem.
    more
  • Feb 11, 2019

    By A Google user
    I have unfortunately had to use this twice for the same cat. Fortunately both times I received great advice that seem to point to the same condition. The first answer both times was from an actual vet not a tech. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them. Highly suggest installing the app. The answers have been very quick as well! Thanks PetCoach
    more
  • Great vet and very responsive! Jan 28, 2018

    By MLS7474
    Our cat has feline asthma. My wife and I have been considering administering an inhaler. I requested a phone consultation through PetCoach. Not wanting to bother anyone on a Sunday, I did not call right away. Then, I got an email from a vet asking if I was available to talk! I replied, “Okay!” and sent a video of my cat having an attack. The vet listened carefully to my cat’s history and took me through the treatment options. She was better than my local vet! I now have a good plan for how to treat my cat. This is a great service. I’m super impressed with the responsiveness and quality of the vet available for consultation. Thanks!!!
    more
  • So Efficient! Nov 6, 2019

    By Very Delighted Pet Owner
    I just downloaded this app because of a small thing I wanted answered by a vet. I of course don’t have time to go to the vet for a minor thing so I turned to this app. The two options, 1. Get your answer within a day for FREE 2. Get your answer right now for $8.00, allow for perfect division of urgent and minor matters. I chose 24 hrs and a vet expert responded with a helpful answer in minutes! There quick response time completely exceeded my expectations. This app gets five stars and I will be sure to use it for all of my pal’s small issues that occur ever now and then!!!
    more
  • Like the idea! Mar 3, 2020

    By JaceyS
    I’ve used this app a lot lately! Most of the time I get helpful or insightful answers. Sometimes someone answers with something super textbook or seems to gloss over the particular details I added in. I usually use the free 24 hour question so I don’t really have complaints there. Just like IRL sometimes you get a vet who you like and sometimes you aren’t quite satisfied. I’ve yet to pay for a consult but certainly would consider it. I do wish there was a way to search vets on the platform and see their question history to seek out one that seems like they might be a good fit for whatever the situation is. My main issue with the app itself is that I hardly can get it to work for some reason. My software and app are up to date, but if I’m browsing others questions and click to read full answer, it sits loading. Same thing when I try to view my own profiles question history or tap on notification that I have a response. This freezing up happens every time I use the app far as I can tell. So I use it to ask Qs and have to go to browser when I get notice there’s been a response. App could use some work but, the concept is super appreciated and I appreciate those vets and techs who take the time to thoughtfully answer!
    more
  • Good for the Price Jan 3, 2019

    By SammyTee2Cee
    The first Doctors response was a little ridiculous. She gave me only THE WORST OF THE WORST possible outcomes and acted as though my dog was going to die if I didn’t get him to a vet. I studied vet sciences and was a veterinarian technician for a few years. I already KNEW that this was NOT the case but I just needed a little extra guidance on a medication my dog ingested. I made it aware that this vet needed to describe the normal possibilities WITH the bad and also GOOD signs that the dog’s body is handling the situation. I then re-entered my question and added that I’d like good and bad signs. Another vet responded faster (within 15 min) and she gave an absolutely calming answer. She still made me aware of the bad but made sure I knew good signs and gave me very good guidance. I gave her a thumbs up! So I’d recommend this but sometimes they do NOT contact in 30 min (the first vet did NOT) but they don’t make you pay if they don’t answer. I will be using it again as long as my first vet doesn’t respond to me again
    more
  • Valuable service, app has some technical quirks May 26, 2020

    By Señor Face
    I’ve used the paid consultations several times and have found them very useful, even if the answer is simply “you do (or don’t) need to see a vet in person soon because ...”. One really annoying technical issue: on an iPhone, when I am typing in the chat with a vet, I cannot see the text box - it is covered up by the keyboard. So I can’t see what I’m typing and end up with a lot of typos that are a pain to fix because as soon as you click in the text box, the keyboard comes up and you can’t see the text anymore. Another small glitch: sometimes links don’t work. When I tap on them, nothing happens. Other times they work fine. I agree with another review that said it would be great if you could search for vets with specific specialties (e.g. ophthalmology) and write more detailed reviews for vets.
    more
  • Great and free fast responses Mar 22, 2019

    By Hockclaw302
    You can ask one time questions for free and they get back to you within a day. You only have to pay if you want your answer sooner or want a consultation. I used this to ask about my cat and Dr. Elizabeth responded right away (I’m talking a literal minute later). You can also include photos in your question to help aid the accuracy of their answers. All the answers I’ve received are accurate and helpful regarding the questions I’ve asked. Very useful.
    more
  • Love it. Dec 7, 2018

    By tykolykobabygirlmama
    I don’t know much about dogs but I got my dog almost a year ago. I Always come here ask questions that I am not sure of. They get back with me pretty fast and I am overall satisfied with the feedback 🤷🏾‍♀️🤷🏾‍♀️ This app also help me find out what breed of a dog I have❤️❤️🤞🏾
    more
  • Can’t find my questions that I paid for Jul 2, 2020

    By CAquino
    I paid $5 to ask a question but there’s no way for me to get to my question and answers. The only way is by clicking on the notification but once that’s gone, I’m unable to view the answers again. Bad UI.
  • Has great potential Mar 27, 2015

    By Blaaaahhh
    The app has great potential. People have questions about their pets and they are answered. I couldn't get pass the fact that if you go into a question far down the page, when you tap the back button it takes you ALL the way to the top of the questions. It makes reading the various questions a pain. Also it is very sensitive to touch. Just a tap to scroll will you put you into a question you didn't want and of course sends you all the way to the top as I have described above. Otherwise, it was ok. Too bad.
    more
  • Good concept Apr 3, 2016

    By JWSalpeter
    This app has a good concept for keeping pet records, clinic reports, and coaching but the functionality is full of bugs. I've been trying to upload pet photos and it fails to upload them. Every once in a while I get a notification that keeps on notifying and blowing up my phone until I log in, but there is no message! Also the log in process is very poorly set up! The security is tighter than my bank! I have to log in to the app every time! That's all!
    more
  • Jan 8, 2021

    By Havyn. Michelle
    It was such an amazing app until the most recent updates. Now the app is continually crashing and freezing and you now have to pay money to ask the simplest of questions. The 'ask just one question' option used to be free and i found it so incredibly useful and a great tool for simple questions!! Now I have Uninstaller the app sadly.
    more
  • Feb 5, 2021

    By mading guevarra
    I used to like this app since it used to help most of the furparents who cant afford vets ask questions for free. But now you have to pay for a single question
  • Dec 19, 2020

    By Jenna Ferreira
    Great and extremly useful app until you had to start paying for the none urgent too.
  • Jun 7, 2020

    By Georgia Gregory
    It used to be free, but it isn't anymore. I think if the search engine was more intuitive, it would be easier to find answers related to my question, but usually the search results are either completely unrelated, or they are dog related answers (I'm a cat owner). Definitely disappointed that it's no longer free, may not be using this app anymore.
    more
  • Won’t load Jan 3, 2019

    By random unknown nickname person
    I used to really really like this app it was really helpful, but it stopped loading, today is my first time going on ti again for almost a year. I have internet and everything else loads and goes really quick with the internet. I go on to PetCoach and it just sits there on the loading sign. I keep closing out of it then going back in and it still doesn’t load. The last time I was on it I asked a question and no one ever replied, then I go on it to check it out and it didn’t send, I sent it like 3 times and it didn’t work or no reply. It needs to be fixed otherwise I would really really like the app again.
    more
  • Dec 29, 2020

    By Q T
    Third Class App. Just pay 5 Dollar For Single Question. That Too Isn't Working. Uninstalling.
  • Generics answers from “vets” you could Google Aug 6, 2019

    By memelonie
    I have had the app paid for by my pet insurance. I was happy to use it as a supplement to vet visits. Do not waste you money. Every single detailed question, some with photos, returns a completely generic answer and often “take dog to vet”. Of course I have Googled the concern before posting questions and the answers and practically verbatim what you’d find in an article. Never any answer specific to the details I provide. Example, “What should my papillons healthy weight goal be?” Included age and body measurements. “Answer “the healthy weight for a papillon is 7-11lbs.” That is the breed standard of course I know this. My dog is petite and that is not her healthy weight range for her puppy starting weight nor her widthxheight which was provided. If you are smarter than the app time is better spent going to a real vet and using free Google. The app is fine my suggestion to dev would be to put users questions on the How screen and feed. It’s hard to find what you care about.
    more
  • May 10, 2020

    By Curly frie Solaire
    There used to be two options one was free and the other was paid. The free one allowed you ask a question, get a answer, but didn't allow you to respond back or continue the conversation. That was what the paid one did. I didn't mind at all until they decided to change the free option into paid as well. Which is extremely inconvenient for the majority of people who have downloaded this app.
    more
  • May 13, 2020

    By Lu na
    Are you kidding me ? There were two options - one free for a brief answer, the other requiring money if you wanted more details, but now you have to pay for both ?!?! This was the ONLY app I could rely on, now who am I to turn to whenever something happens to one of my dogs ? Thanks.
    more
  • Jun 5, 2020

    By Joseph Barnett
    What a waste of money. I waited for almost 48 hours to get help for my boy that is itching and never got a response. I could have been getting actual help instead. Maybe the other features are good for tips but just call your vet for real help. Your furry kids are way better off. Televet is an actual vet service I found that linked me to my vet. Costed more but I got help and treatment for my boy. Avoid this app for actual medical assistance
    more

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