Peach Pass GO! 2.0

They deleted your old login info. So, when logging into the new app or website for the 1st time you have to enter your email address or user ID and select forgot pswd under the pswd box (your old pswd was deleted, so you don't have a valid pswd anymore). They will send you a temp pswd. Use this to login. It will take you to another screen where you have to enter your old pswd (the temp pswd they sent you) and create a new pswd. Afterwards, you should be able to access the site or app just fine. more

I confirm the initial confusion about the requirement to first reset your password in order to get a temporary one. To the developers: your system should be able to realize a first login attempt and automatically send the new temp credentials, providing immediate feedback to the user to check the mails. After I did the password reset, everything works fine thus far. Showing the correct values and vehicles. Not sure about the benefit of the map really, never gonna use it (Waze, google maps, ...) more

I actually haven't had any of the issues others are mentioning. There are a few minor things that I would expect from any app, like autofill-enabled forms (namely on the login/edit address screens), but nothing that breaks the user experience. I definitely like the interface more. Not sure why an entirely new app was necessary, though. more

Logged in just fine, following the instructions. I did however see 2 charges(for same day) on my account and I wasn't on the road at all. Also, the rate increase is redonkulous, 3.50-4.50 for 10 miles? To save 8 minutes. Not me..... I do like the app better then the web site.... more

I really want to switch back to my SunPass. Peach pass has been a pain from the beginning even with just simply receiving my transponders. The old website was working ok fine for me but they take for ever to update the balances. At first I didn’t download the app because of all the bad reviews so I stuck with the website. No there was an “upgrade” and I use that term very loosely and so far I have to change my password every time I try to log in. It never recognizes me and then I go through the crap of coming up with a new password that meets their criteria and just to have the same problem. When I try to change the password and I use what I know was my password before then the system will tell me I can’t use the same password it yet when I tried to use the correct password before doing this the system didn’t recognize it! I had to actually call in to deal with this the first time which took multiple efforts on their parts as well as mine. What the heck is going on!? I have already had issues before with peach pass not notifying me of a low balance so I was hoping things would actually improve but I can never get in. more

I received an email saying my account was suspended due to insufficient funds. I use my old trusty PeachPass GO app to check my CC and I'm forced to download the new 2.0 app. Ok. Can't login with my credentials. Try the forgot password function, and it says my email does not exist. The same one they they sent the email to. I go to the website, same deal. Credentials don't work forgot password function doesn't work. WTH!? more

Ok, first impressions not very good. Getting the monthly email about my account caused me to login. #1 - why did they not just upgrade OLD app so that it downloaded automatically? Why send you to the web, to then send you back to download a new app just to reset password first time. That could have been handled by the app much better. #2 - previously, login was a user name and not an email. The monthly email should have indicated exactly what email was associated with the account. #3 - temp password ends with a symbol that does not auto select when you double tap it which makes copy and paste from mobile phone more difficult. That should have been tested and the algorithm changed. #4 - Password length between 8 and 12? Really, are we still in the 80’s? PasswordPhrases are more common now and password length should allow for a lot longer. #5 - speaking of password length, when typing the new password, it just stops taking characters at 14 and does not allow more. But why 14 when your own rule is 12? Why not screen the password from the first entry and then show why the rule is not met, don’t make people type and re-type a password! #6 - now I am in the app and can’t make heads or tails of which vehicle has gone through the toll and I am just getting started with the app. First impressions are just not good, sorry to say! more

Horrible app, hands down🤦🏾‍♀️ I'm not sure that I can call it a app because it's never working. There's always a something went wrong message try again later but later hasn't come in months! Deleting it. Can't depend on the app and most definitely can't depend on their customer service either 🙄😒 more

Surprisingly received low funds and replenishment emails. I hardly use my peach pass. Tried to login and found they have a new website and app. Didn’t recognize my account or password. Requested new password. Tried to update with newly created password. Kept getting message “can’t use old passwords” even though using all new passwords. Used temporary password for now. Found multiple transactions posted to my account over past 4 days totaling over $20 with peach pass IDs that don’t match mine! Even local transactions when I was out of state! Not only is this system broken, it is siphoning cash out of my account for other users!! Unacceptable! Fix this now! Zero stars! more

Horrible, who built this app?? Can't even add a vehicle. It tells me that I can't use a 0 for Ga or Fla license plate. My vehicle does not contain that number. Can't add vehicle. Sucks!!