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pCloud: Free Cloud Storage

pCloud: Free Cloud Storage

pCloud LTD

pCloud is the ultimate cloud storage app for your files!

4.3 18K+ Reviews
1M+
Free
18.2MB
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  • Editor's Choice
  • Free
  • Feature Rich
  • In App Purchases

Negative Reviews in Most Helpful

24.2% Negative Reviews

Out of 120 most helpful reviews

  • by A Google user

    The Linux desktop client works as expected. The Android client is not reliable in my experience. I made the mistske of paying for a 2Tb subscription. Big mistake. Contains 4 FACEBOOK trackers. 3 other additional trackers. *** How is this considered privacy? ***

  • by Jith E G

    Im not able to reset password. The link to reset password is still not received in my mail box, not even in spam folder. Need help asap to fix this issue.

  • by T. Fotsch

    Good app but I forgot my password. Requested reset multiple times. No reply. Can't access it, can't use it.

  • Not Trustworthy

    by JonathanTChicago

    Do NOT trust PCloud, there are the only software or app I’ve ever, ever seen that will kick you off and have no access to your data (that you pay them for). I have 1.3tb of data that I can’t access, they kicked me off while I was on it, the password recover doesn’t send a recovery email, there is no customer support ( I tried all channels; Facebook, email, website support, Twitter, instagram, Google Plus, etc). Literally the ONLY software and I use an pay for almost 50 a month and guess who is the ONLY software that doesn’t work and I have no access to... Don’t use PCloud stick with Dropbox and ICLOUD...

  • by Matt Fox

    Every time I upload music files it deletes the file extension making it unplayable via the app, and on anything else, unless renamed manually.

  • by Andrew Henderson

    im off it is not good . i got photo,s with it not mine .

  • by Yaron Ben Adiva

    Drains your batery like crazy!!! I uninstalled it because it finished my battery within two hours!

  • Couple of major issues

    by tb582

    1. Camera roll backup - there’s no option within the app to delete files that pcloud has confirmed are uploaded 2. Email support system - when you end up sending them something their replies never contain your original email so good luck figuring things out if you have multiple tickets open. 3. No Heic image support 4. The auto backup camera roll really only works when you “physically” change your location which means you need to enable location services always which is silly. Even then it only uploads for a few min since they don’t support uploading in the background. Fix these things and I’ll consider dropping SugarSync for pcloud

  • Great if you exclude Crypto Folder

    by mirv02

    Great online storage with relatively cheap storage plans but Crypto Folder is overpriced considering that there are great free options like Boxcryptor or Cryptomator (mobile version is paid) which do the same exact thing with a better security (in my opinion) and Cryptomator is open sourced. Realistic price should be $15-20 a year for a crypto folder.

  • Broken Background Upload

    by LCTNT

    Uploading in the background doesn’t seem to work even though I have all Background App settings configured. I think this is a bug as it should upload in the background and that I trust it to. Syncing is hysterically slow on iOS devices.

  • Crashes left and right

    by nickname is taken. Enter anoth

    Keeps crashing when upload and even delete too. And even when not doing anything,just scrolling. This is what im paying for. Fantastic. Other bugs too that require too many words to explain here.

  • Disappointing experience

    by Ytchv

    Emailed customer service but never got a reply. Also, there is a bug of viewing Jpg files in this app, images would turn blur after download.

  • China

    by Grantman30

    Blocked in China but still accepts payments for an interface that won’t work. They refunded me. But still doesn’t give them a rate to continue to allow this product to be sold in China

  • Unusable

    by Davefromthefuture

    Crashes every time I open it. Completely unusable. Desktop app works fine, but for some reason it just doesn’t work on my phone. Please help!

  • Deletes your data

    by simtom1500

    If you register a few different accounts on one IP address, it will delete your account and all of your data!

  • plaintext preview broken

    by RedrumRedrum

    Unlike Dropbox, you can only view text files ending in .txt - this is pretty useless

  • Bad update

    by App-Store-Police

    I got this app because this is the only thing ISaveit will export to (ISaveit is the only app I found on the App Store that can actually download and save audio to your iPhone instead of just playing it). As a crucial app to help do the thing that iOS's developers were too incompetent to include on the iPhone, I have a major question to ask. Who's the name of the person who authorized the latest update? He should be fired since the app is now riddled with problems. Not only do I have to log back on everytime I switch to another app in the background, THE APP ALSO CRASHES WHILE TRYING TO EXPORT. Your app helps to provide a function most computers already have to the iPhone, and I expect it to actually work correctly. One star until this is fixed.

  • Download of pCloud video content to iPhone is broken

    by Junior33178

    Since last update, video content uploaded to pCloud account cannot be downloaded to iOS device. Pictures downloads work fine. Audio plays good too. In my experience, previous to last update I could upload video from my computer or iPhone to pCloud, then download it to my camera roll seamlessly. Right now, it's not possible to do that. If video is downloaded to iPhone, it shows download progress circle, it says "File saved to library" but nothing shows up in camera roll. Please fix it!

  • Can't Access Crypto

    by fdefunct

    Unable to access my crypto folder via the app. Prompts me to set it up, despite already having been configured on desktop. If I use the same passphrase to set it up I'm able to temporarily access the folder and contents. If I make any changes I'm immediately taken to the screen wanting me to either subscribe for crypto services or start a free trial...despite the fact I'm already subscribed and paying for crypto.

  • Mobile app is subpar

    by U1traman7

    pCloud itself is a fantastic cloud platform but it's mobile app is just not up to standard compared to others. No fingerprint login. And lack of features and options. The whole thing just not as seamless as Dropbox. But it's pCloud virtual drive is superior. pCloud also lack connection to apps.

  • Was the best. But now .....

    by slmzgm

    The app is good, but I can't download or save any files which are uploaded, on browser. It was my most favorite app and website. But now, I can't do anything with free account. I hope the developers will change that.

  • No cell audio

    by dpFlair

    The app seems to only play music on wifi. Most of the time I want to listen is when I am out and only have cell service, but that doesn't work.

  • Where are my files?

    by Potential A4 buyer

    Uploaded my photos and videos from my desktop. Downloaded this app to access my files, but I can't open any of them! I can't even open your sample files! kinda defeats the purpose for me...

  • Needs update

    by umar_511

    I can't access my pdf, word and photos when i'm using my phone's data ( LTE ). I can only access them using Wifi. Please fix it

  • Latest update logs me out on import

    by nichollspete

    When I try to import an image to the pCloud app from a browser, the pCloud app immediately logs me out. Also, the pCloud app really needs landscape and animated gif support. Thanks.

  • PDF viewer is broke

    by SpenceInATX

    Every pdf I try to view in app just says "something went wrong, Try again later" Also, iPad support please!

  • Does not work!

    by Justme6657

    I created folders & uploaded pictures. But then, when I backed out of the folder, the folder and all of its contents disappeared. What they promise sounds great, but it's far from what you get.

  • Current update broken.

    by lowes24

    Latest update broke uploading from iOS 80% of the time. App is crashing constantly.

  • Update

    by -BMW82-

    Updates then says there is a update over and over again

Negative Reviews in Most Recent

  • by Josue Moncada

    I had purchased Pcloud Crypto but then I realized that the encrypted files were being stored in my phone, wth? Just cancelled the subscription and going back to Tresorit.

  • Great if you exclude Crypto Folder

    by mirv02

    Great online storage with relatively cheap storage plans but Crypto Folder is overpriced considering that there are great free options like Boxcryptor or Cryptomator (mobile version is paid) which do the same exact thing with a better security (in my opinion) and Cryptomator is open sourced. Realistic price should be $15-20 a year for a crypto folder.

  • Broken Background Upload

    by LCTNT

    Uploading in the background doesn’t seem to work even though I have all Background App settings configured. I think this is a bug as it should upload in the background and that I trust it to. Syncing is hysterically slow on iOS devices.

  • Disappointing experience

    by Ytchv

    Emailed customer service but never got a reply. Also, there is a bug of viewing Jpg files in this app, images would turn blur after download.

  • Couple of major issues

    by tb582

    1. Camera roll backup - there’s no option within the app to delete files that pcloud has confirmed are uploaded 2. Email support system - when you end up sending them something their replies never contain your original email so good luck figuring things out if you have multiple tickets open. 3. No Heic image support 4. The auto backup camera roll really only works when you “physically” change your location which means you need to enable location services always which is silly. Even then it only uploads for a few min since they don’t support uploading in the background. Fix these things and I’ll consider dropping SugarSync for pcloud

  • Crashes left and right

    by nickname is taken. Enter anoth

    Keeps crashing when upload and even delete too. And even when not doing anything,just scrolling. This is what im paying for. Fantastic. Other bugs too that require too many words to explain here.

  • Not Trustworthy

    by JonathanTChicago

    Do NOT trust PCloud, there are the only software or app I’ve ever, ever seen that will kick you off and have no access to your data (that you pay them for). I have 1.3tb of data that I can’t access, they kicked me off while I was on it, the password recover doesn’t send a recovery email, there is no customer support ( I tried all channels; Facebook, email, website support, Twitter, instagram, Google Plus, etc). Literally the ONLY software and I use an pay for almost 50 a month and guess who is the ONLY software that doesn’t work and I have no access to... Don’t use PCloud stick with Dropbox and ICLOUD...

  • China

    by Grantman30

    Blocked in China but still accepts payments for an interface that won’t work. They refunded me. But still doesn’t give them a rate to continue to allow this product to be sold in China

  • Deletes your data

    by simtom1500

    If you register a few different accounts on one IP address, it will delete your account and all of your data!

  • plaintext preview broken

    by RedrumRedrum

    Unlike Dropbox, you can only view text files ending in .txt - this is pretty useless

  • Unusable

    by Davefromthefuture

    Crashes every time I open it. Completely unusable. Desktop app works fine, but for some reason it just doesn’t work on my phone. Please help!

  • THERE's NO SECURITY

    by UBASMART1

    This app advertises itself as "SECURE" but it really does not secure your files once anybody has a shared link that you generate they can send it to anyone. App desperately needs to shared links THAT ARE TIME-LIMITED, so that we can offer limited access (and not "ALL OR NONE").When user shares the file through a shared link, the recipient can post that worldwide and the link is no longer secure in anyway shape or form. That's why the developer needs to have a time limit AND/OR number of plays that WE, the admins can EASILY set (OneDrive offers this).

  • Mobile app is subpar

    by U1traman7

    pCloud itself is a fantastic cloud platform but it's mobile app is just not up to standard compared to others. No fingerprint login. And lack of features and options. The whole thing just not as seamless as Dropbox. But it's pCloud virtual drive is superior. pCloud also lack connection to apps.

  • PCLOUD MONITORS YOUR ACCOUNT

    by KalnSoCal

    Just a heads up that PCloud does have access and monitors your account. I have caught them accessing my account on 3 occasions. Not cool

  • Bad update

    by App-Store-Police

    I got this app because this is the only thing ISaveit will export to (ISaveit is the only app I found on the App Store that can actually download and save audio to your iPhone instead of just playing it). As a crucial app to help do the thing that iOS's developers were too incompetent to include on the iPhone, I have a major question to ask. Who's the name of the person who authorized the latest update? He should be fired since the app is now riddled with problems. Not only do I have to log back on everytime I switch to another app in the background, THE APP ALSO CRASHES WHILE TRYING TO EXPORT. Your app helps to provide a function most computers already have to the iPhone, and I expect it to actually work correctly. One star until this is fixed.

  • Won't let me log in

    by Sewwwweggg

    I know my user and password. Says incorrect

  • Very

    by Beekyell

    Bad

  • Current update broken.

    by lowes24

    Latest update broke uploading from iOS 80% of the time. App is crashing constantly.

  • Was the best. But now .....

    by slmzgm

    The app is good, but I can't download or save any files which are uploaded, on browser. It was my most favorite app and website. But now, I can't do anything with free account. I hope the developers will change that.

  • Latest update logs me out on import

    by nichollspete

    When I try to import an image to the pCloud app from a browser, the pCloud app immediately logs me out. Also, the pCloud app really needs landscape and animated gif support. Thanks.

  • NOT AS ADVERTISED / DON'T BUY!

    by Bullwyzr

    Are you are looking for a cloud soultion to access your pictures or documents on the go from the cloud? THIS ISN'T IT! Currently you can not access your files in pCloud over a data connection. You must have WiFi. Appearently they are "working on it". Trying to access word documents from your iPhone? NOPE. Want to use this on your iPad? NOPE! No iPad Support. Also unlike cloud services like SYNC.COM which offers a 30 day money back guaranty, pCloud only gives you 10days. No refund even when their product fails to work. Look at other options besides this or you will be dissapointed.

  • Needs update

    by umar_511

    I can't access my pdf, word and photos when i'm using my phone's data ( LTE ). I can only access them using Wifi. Please fix it

  • No cell audio

    by dpFlair

    The app seems to only play music on wifi. Most of the time I want to listen is when I am out and only have cell service, but that doesn't work.

  • Update

    by -BMW82-

    Updates then says there is a update over and over again

  • PDF viewer is broke

    by SpenceInATX

    Every pdf I try to view in app just says "something went wrong, Try again later" Also, iPad support please!

  • Can't Access Crypto

    by fdefunct

    Unable to access my crypto folder via the app. Prompts me to set it up, despite already having been configured on desktop. If I use the same passphrase to set it up I'm able to temporarily access the folder and contents. If I make any changes I'm immediately taken to the screen wanting me to either subscribe for crypto services or start a free trial...despite the fact I'm already subscribed and paying for crypto.

  • No Universal App

    by Cowhow

    Sorry, service looked promising and priced competitively but, no iPad compatibility is a deal breaker. Maybe next time.

  • No iPad app. Makes it pretty useless.

    by Nlecuyer

    As said in title.

  • Need to support Touch ID

    by Mercus^

    PCloud service is nice. But this app needs to support Touch ID.

  • App for ipad

    by Kyawthiha

    I'm really looking forward to ipad app.

  • Where are my files?

    by Potential A4 buyer

    Uploaded my photos and videos from my desktop. Downloaded this app to access my files, but I can't open any of them! I can't even open your sample files! kinda defeats the purpose for me...

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pCloud: Free Cloud Storage

pCloud: Free Cloud Storage

4.3 18K+ Reviews
1M+

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