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PayPal Mobile Cash: Send and Request Money Fast

PayPal Mobile Cash: Send and Request Money Fast

PayPal Mobile

The PayPal mobile app is the secure way to send, receive, and access your money.

4.7 Ratings 6M+ Reviews 100M+ Downloads
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About PayPal Mobile Cash: Send and Request Money Fast

The PayPal mobile app is the secure way to send, receive, and access your money.
see more about PayPal Mobile Cash: Send and Request Money Fast

Ratings & Reviews

4.7
5.6M+ Ratings
  1. 5
    84%
  2. 4
    8%
  3. 3
    2%
  4. 2
    1%
  5. 1
    5%
  • Better then a Bank May 18, 2019

    By Pinkzaetz777
    I have no had PayPal for at least ten years and love it!!!! It keeps excellent records for you all your history and with whom. I’ve read some of the negative remarks and I have an extremely hard time believing many of them. Yes that they might of spend some time on the phone; well guess what nothing in this world happens at a snap of the finger. Yes even with banks and Comcast you can spend 2-3 hours on the bank; as long as your issue has been resolved. Anytime I have called PayPal for anything they have always resolved my issue. They have opened cases for me and have never taken a penny; they do NOT Charge for that so stop lying. Also if someone has sent you money and then called and filed a case against it and their bank, yes you have to deal with the person who did that and not PayPal. Just as any bank receives a fraudulent transaction and gives back the money so does PayPal. So why do you think if someone called in on you and said it is a fraudulent transaction you get to keep the money? Hence you have to deal with the person who owes you money. I completely understand people love to complain and make an elephant out of a mouse. However, any issue I have ever had was dealt with amazing customer service.
    more
  • Since ebay sold it in early 2017 or so, PayPal... Sep 10, 2017

    By c m c m d
    Is still very good customer service and guarantees their purchases (and I've had to use that before because of scammers)! But now with every item purchased, you have to verify yourself with a phone call or text! Every time, even for ten cents! Annoying! How about one time only...it's still me!!! Glad the newest update allows you to separate different purchases into separate addresses since I have a business and two homes etc! Still like it but wish more businesses took PayPal! Only my hairdresser does but I wish markers and gas or restaurants did because I'd use it more and transfer less money from PayPal to my bank! Think about it new PayPal owners! The world is changing and you paid billions for this company! I just gave you a free marketing strategy that you otherwise would've had to pay a bunch of soft-heads millions of dollars to think of, if they would've. Now figure it out (or other companies like Venmo or even MasterCard will do it...Apple already has/is)! Good luck. I'm getting sick of verifying every purchase I make! How about over $100?! Fifty cent purchase from China requiring verification?! If I didn't get it I wouldn't care even! Loosen up guys! And gals! You'll make a lot of money! Just stop harassing customers who have been on PayPal for decades and decades already! We aren't the thieves!!! Thanks for everything else...good job ;)
    more
  • Sep 26, 2020

    By L Watkins
    What is there to say about this app that those that have it don't already know,? Its reliable. It's extremely handy and well, PayPal, either on your PC or as a phone app, is PayPal. A very much used, needed, resource. Thanks to the developers and those that run it. I couldn't do what I do without it.
    more
  • Difficult to navigate but does a lot Apr 6, 2020

    By Midwest Mimi
    I have had a paypal account for almost twenty years. It has been handy and useful. There have been some difficulties along the way but they’ve worked out. Two complaints-one, about 10 years ago I sent$130 worth of items to a buyer. Tracking showed them at a post office near where they were going. When the buyer filed a claim with EBay, PayPal simply removed the money from my account. No question, no discussion. No communication. I followed up with the post office and got nowhere, but that’s a different story. Two, since I’ve been using my phone for EBay, I’ve used other parts of my app. It’s difficult. For example, I can add as many addresses as I want, but I can’t change my default, where I no longer live. I can get to the site, but there’s no option to remove my default, just my additional addresses. Today I tried using the Shipping label part. ‘Help’ doesn’t help. I finally figured out how to do it from my summary but after 6 labels it told me I needed to add a debit or credit card or bank account because I didn’t have enough funds. I checked my balance, my bank balance, and debit card balance. They were all way good. I logged out and tried again. No good. I’ll try again tomorrow but two customers of mine didnt get the one-day service I offer.
    more
  • Really great service! Jun 4, 2020

    By dae.d
    Ive been using PayPal for a couple of years now. It’s so easy yet secure, I Love it. Im mainly writing a review, however, because just recently I switched banks and had to update my bank account information. Paypal required this new bank to have two small amounts deposited to my account and taken out with one withdrawal to confirm. After updating all of my account information, I realized that some of the information was wrong—but the deposits were still coming through. Therefore I redid the entire process thinking Id be able to tell the deposits apart. Long story short, I wasnt able to tell them apart and with too many tries, was unable to confirm my bank account. Given that Covid-19 is going on im not able to contact customer service and speak with a representative via phone, i had to make use of the message center. I notified Julius Laurence about what was going on and they immediately fixed my issue! I thought I was going to have to stick with my debit card forever without being able to link my bank account but they figured it out and I am so happy! This encounter only adds to the wonderful service paypal has to offer!
    more
  • Sep 23, 2020

    By Enrique Cantu
    Good for small transactions. Though the published limit is 10k I wouldn't recommend it because they may tie up your money and then hassle you for info. Then when they finally notice you gave them the info which may take a good long while (hopefully they don't) they might actually release your funds. Meanwhile you won't be able to send or receive any money until you send what they want. I should have just made the 10 hr trip to pick up this money, it would have been faster and cheaper.
    more
  • Sep 17, 2020

    By Donovan Cagliero
    STILL OCCURRING AS OF 9-18-2020 > Signed out of the app, now I can't sign back in. It's an endless loop of entering my login information (which I am 100% certain is correct. I even reset my password to be extra sure) and then being told to do the captcha. Over and over again. I've tried clearing app cache/data, to no avail. Please help me.
    more
  • Bad Customer Service Jul 18, 2020

    By Xjohnny2000
    For as big and successful as this company is, you’d think they’d have good customer service. Every time i try to add to my paypal balance is transfer money to my bank, i get an error message. i’ve been using this app for years so i know i’m not doing anything wrong. i’ll go to the helo center, talk to an agent, they’ll “unlock” my account as like a one-time thing so that the transfer goes through. but then the next time i try to do it, it happens again and i have to get in contact with an agent again just to use a standard feature on the app. i have two bank accounts so i use paypal to get money from one to the other. and in the app, they let you have more than one card hooked up so like,, if that poses a problem then don’t make it possible. like don’t make it a feature IN THE APP. i’m not blaming their customer service representatives, they do all they can. but the permissions they’re given are insufficient when it comes to helping customers. they’ve specifically said that all they can do is a one-time account unlock and that they have no way to guarantee that it won’t happen again. they should be given more resources to help their customers. i would like to be able to use the app like anyone else normally would, but paypal is so finnicky that i’d abandon it if i knew of another app that gave me the ability to transfer between my bank accounts. i just want my money, it’s that simple
    more
  • Sep 27, 2020

    By jairtzinio ortiz
    PayPal has an odd 2FA issue, usually when one sets that up they get a text message with a code they'll need to confirm but when the issue in referring to occurs instead of sending you a pin it will make you go through a captcha sequence and bring you back into the log in screen again until you eventually lock yourself out. PayPal being horrible as they always are will just recommend you change your password instead of actually fixing the issue. Only way around it is by disabling 2FA.
    more
  • Sep 16, 2020

    By Max Bentrud
    This app is terrible. Completely useless. It sucks. First of all, it has absolutely no security when I open the app, which is concerning. Second of all, it keeps telling me that I need to "confirm my identity" and nothing happens. I did what I needed to do to confirm my identity NOVEMBER 2019, and it still says they're reviewing it. And now, since I updated the app, when I try to do anything, it says "session expired, click here to go to account overview" and when I click on it nothing happens
    more
  1. Send and request money with no fuss! Just a tap of the finger and the cash is available, no problem
  2. Clean interface makes it simple to send and receive money with notifications so you always know what's going on
  3. Send money instantaneously to over 100 countries with a few quick moves

Reviewed by Laura S on February 1, 2018

  • Better then a Bank May 18, 2019

    By Pinkzaetz777
    I have no had PayPal for at least ten years and love it!!!! It keeps excellent records for you all your history and with whom. I’ve read some of the negative remarks and I have an extremely hard time believing many of them. Yes that they might of spend some time on the phone; well guess what nothing in this world happens at a snap of the finger. Yes even with banks and Comcast you can spend 2-3 hours on the bank; as long as your issue has been resolved. Anytime I have called PayPal for anything they have always resolved my issue. They have opened cases for me and have never taken a penny; they do NOT Charge for that so stop lying. Also if someone has sent you money and then called and filed a case against it and their bank, yes you have to deal with the person who did that and not PayPal. Just as any bank receives a fraudulent transaction and gives back the money so does PayPal. So why do you think if someone called in on you and said it is a fraudulent transaction you get to keep the money? Hence you have to deal with the person who owes you money. I completely understand people love to complain and make an elephant out of a mouse. However, any issue I have ever had was dealt with amazing customer service.
    more
  • Sep 26, 2020

    By L Watkins
    What is there to say about this app that those that have it don't already know,? Its reliable. It's extremely handy and well, PayPal, either on your PC or as a phone app, is PayPal. A very much used, needed, resource. Thanks to the developers and those that run it. I couldn't do what I do without it.
    more
  • Really great service! Jun 4, 2020

    By dae.d
    Ive been using PayPal for a couple of years now. It’s so easy yet secure, I Love it. Im mainly writing a review, however, because just recently I switched banks and had to update my bank account information. Paypal required this new bank to have two small amounts deposited to my account and taken out with one withdrawal to confirm. After updating all of my account information, I realized that some of the information was wrong—but the deposits were still coming through. Therefore I redid the entire process thinking Id be able to tell the deposits apart. Long story short, I wasnt able to tell them apart and with too many tries, was unable to confirm my bank account. Given that Covid-19 is going on im not able to contact customer service and speak with a representative via phone, i had to make use of the message center. I notified Julius Laurence about what was going on and they immediately fixed my issue! I thought I was going to have to stick with my debit card forever without being able to link my bank account but they figured it out and I am so happy! This encounter only adds to the wonderful service paypal has to offer!
    more
  • Sep 21, 2020

    By Lori Raf
    No problems sending or receiving. I was afraid to use this type of money transfer on a new smartphone because I am 70 years old and I'm not very tech savvy...I thought it would be too difficult. Turns out I had nothing to worry about; super easy, immediate, and beats waiting for a check in the mail. I've gotten friends to download it after my recommendation, so we keep up with the times.
    more
  • Sep 22, 2020

    By MR HERSHEYBAR
    I use this app all the time and it's extremely helpful for me and my family ❤️ it's easy to send and receive funds and I can leave a note and nearly no expenses are wasted. I didn't give it five starts due to the fact that there was 2 transactions that was completely wiped out after I paid my light bill and the payment was sent back because they said I entered the account and routing number incorrectly (which I did not) and the payment was sent back to my account but $346.27 was never returned.
    more
  • Difficult to navigate but does a lot Apr 6, 2020

    By Midwest Mimi
    I have had a paypal account for almost twenty years. It has been handy and useful. There have been some difficulties along the way but they’ve worked out. Two complaints-one, about 10 years ago I sent$130 worth of items to a buyer. Tracking showed them at a post office near where they were going. When the buyer filed a claim with EBay, PayPal simply removed the money from my account. No question, no discussion. No communication. I followed up with the post office and got nowhere, but that’s a different story. Two, since I’ve been using my phone for EBay, I’ve used other parts of my app. It’s difficult. For example, I can add as many addresses as I want, but I can’t change my default, where I no longer live. I can get to the site, but there’s no option to remove my default, just my additional addresses. Today I tried using the Shipping label part. ‘Help’ doesn’t help. I finally figured out how to do it from my summary but after 6 labels it told me I needed to add a debit or credit card or bank account because I didn’t have enough funds. I checked my balance, my bank balance, and debit card balance. They were all way good. I logged out and tried again. No good. I’ll try again tomorrow but two customers of mine didnt get the one-day service I offer.
    more
  • Sep 19, 2020

    By Yisrel Indrawan
    I just installed PayPal and I have an issue. Everytime I open the app, it asks me to scan fingerprint. After the scanning, it redirects me to Chrome and says, "we can't confirm that it's you". Same thing happened if I try to open app using my password. So I have to clear data through app manager and log in every single time I open PayPal app. Please fix this
    more
  • PayPal is wonderful, but the additional features are lacking quality and customer service Jan 23, 2020

    By ScarletWhisper711
    Ive recently tried the “cash a check” feature and for days now, I’ve been left with little to no service. I’ve done as requested from both PayPal and Ingo (the party used to cash checks) while verifying my information and I can still not use the source while providing correct photo verification because the app crashes every single time (I’ve tried at least 50 times now). When trying to contact customer service, I get nothing. Contacting Ingo only gives me basic information. I’ve been trying for a week now?! I would let say that this feature is user friendly or an option for quick access to funds. I’ve used PayPal for many years now and while 90% of those services have been flawless, I have been shunned through a deceptive buyer transaction which landed me in the negative zone. I lost the product that I was selling (over $100 item) when they chose in favor that the person never received the item even with proof. That was years ago so I won’t fuss too much at this current point.
    more
  • 10+ years.... Good but disappointing as any other bank.... Oct 29, 2019

    By Roaddevil121
    I have been a PayPal user for a very very long time. Despite my tenure as a loyal customer with 100’s of transactions, the system security precautions are sometimes debilitating. Be warned... even though they say they offer an instant transfer service between the cash in PayPal account and your personal bank account doesn’t mean it will happen. They can and will hold your money up to 72 hours before it transfers. To make it worse they don’t tell you that they are holding your money until after the transaction completes and you can’t cancel it. So effectively, PayPal can take your money from your PayPal account and hold it up for three days before it shows up in your bank account. YOUR money can just disappear. If you call customer service, they will tell you that they have no power to change it. But as someone trying to run a business, it just doesn’t work to offer a 10 minute cash transfer service that doesn’t always work. Consider sticking with your local bank in the future.
    more
  • Since ebay sold it in early 2017 or so, PayPal... Sep 10, 2017

    By c m c m d
    Is still very good customer service and guarantees their purchases (and I've had to use that before because of scammers)! But now with every item purchased, you have to verify yourself with a phone call or text! Every time, even for ten cents! Annoying! How about one time only...it's still me!!! Glad the newest update allows you to separate different purchases into separate addresses since I have a business and two homes etc! Still like it but wish more businesses took PayPal! Only my hairdresser does but I wish markers and gas or restaurants did because I'd use it more and transfer less money from PayPal to my bank! Think about it new PayPal owners! The world is changing and you paid billions for this company! I just gave you a free marketing strategy that you otherwise would've had to pay a bunch of soft-heads millions of dollars to think of, if they would've. Now figure it out (or other companies like Venmo or even MasterCard will do it...Apple already has/is)! Good luck. I'm getting sick of verifying every purchase I make! How about over $100?! Fifty cent purchase from China requiring verification?! If I didn't get it I wouldn't care even! Loosen up guys! And gals! You'll make a lot of money! Just stop harassing customers who have been on PayPal for decades and decades already! We aren't the thieves!!! Thanks for everything else...good job ;)
    more
  • Love the app, hate the new design Oct 22, 2018

    By AmyB8484
    This is a wonderful app. I never have any problems with it working, and it's so convenient to use. The only thing I don't like is the new design where when you open it up, instead of your balance being at the top, the latest notifications are at the top, and they're really large taking up a lot of room, and you have to open them to get rid of them, which is a hassle, even though you can see what they say without opening them. Then to get to your balance so you can tap it to do a money transfer, you have to scroll down past all that. I used to be able up open up PayPal, immediately see how much money I had, and boom, transfer funds in two seconds. Now I gotta go through the hassle of scrolling through notifications that someone sent me funds, when I already knew that because I got the pop-up notification, and scan through the visual clutter to find my balance. It's a chore to have to go through and open each notification message to get rid of it so I can actually see my balance. The new interface is cluttered and confusing. The balance doesn't stand out and is harder to pick out among all the other stuff, and that's the main thing people usually want to see first. Please change it back. This new design is horrible. Whoever's idea it was should be fired.
    more
  • Sep 17, 2020

    By Nick
    An option for adding money into your PayPal account through iDeal for example is something this application is missing. For now, you have to do this on a desktop or mobile browser to transfer money into your PayPal account. Please consider this feature to apply as it will make a lot of users happy, and since it already allows you to transfer money into your bank account, it should be easy for the other way around as well to wire your balance from your bank account to PayPal.
    more
  • Sep 20, 2020

    By Mikhail Dobrinin
    Overall pretty good. But app doesn't work with password managers on Android. I've reached out to support and they push the blame on the password manager app. At the end of the day, other apps work and yours doesn't. And having to copy and paste my password into your app is a good enough reason to look at competitors.
    more
  • Customer service does not include service Aug 14, 2020

    By ddendeavers
    The new format stinks - it takes three times longer to process a single transaction. I’ve bought custom horse show (pads) saddle blankets. I’m ordering wool show blanket that goes under the saddle and needs a show outfit to match as a set. Ergo: ordered turquoise, purple and a couple of blending colors for the jacket I made in these colors. Six weeks later, my box arrives and the one noted above color did not match anywhere. I go to PayPal Credit for reckoning and I file a claim. (Prices are average). I file a claim and I’m instructed to return the merchandise. While working one large shipment, my items cost $600usd and when I checked the shipping services, and the cheapest to return to India is over $800. It isn’t cost effective and I’ve been told by the USPS and pay for tracking only to find out once this shipment is untraceable because once it leaves US airspace, there is NO TRACKING. The seller gets his returned boxed, but there is no way to track it and treats no such box received. They get your money, they keep the items shipped and for my jackets they get to sell all again without type of delivery and it’s a vicious circle. I’ve been wiping up their floors with NO money coming back. I’ll check out Square again to see what services they offer.
    more
  • Sep 23, 2020

    By Enrique Cantu
    Good for small transactions. Though the published limit is 10k I wouldn't recommend it because they may tie up your money and then hassle you for info. Then when they finally notice you gave them the info which may take a good long while (hopefully they don't) they might actually release your funds. Meanwhile you won't be able to send or receive any money until you send what they want. I should have just made the 10 hr trip to pick up this money, it would have been faster and cheaper.
    more
  • Bad Customer Service Jul 18, 2020

    By Xjohnny2000
    For as big and successful as this company is, you’d think they’d have good customer service. Every time i try to add to my paypal balance is transfer money to my bank, i get an error message. i’ve been using this app for years so i know i’m not doing anything wrong. i’ll go to the helo center, talk to an agent, they’ll “unlock” my account as like a one-time thing so that the transfer goes through. but then the next time i try to do it, it happens again and i have to get in contact with an agent again just to use a standard feature on the app. i have two bank accounts so i use paypal to get money from one to the other. and in the app, they let you have more than one card hooked up so like,, if that poses a problem then don’t make it possible. like don’t make it a feature IN THE APP. i’m not blaming their customer service representatives, they do all they can. but the permissions they’re given are insufficient when it comes to helping customers. they’ve specifically said that all they can do is a one-time account unlock and that they have no way to guarantee that it won’t happen again. they should be given more resources to help their customers. i would like to be able to use the app like anyone else normally would, but paypal is so finnicky that i’d abandon it if i knew of another app that gave me the ability to transfer between my bank accounts. i just want my money, it’s that simple
    more
  • Random holds on sending money May 11, 2020

    By pnav19
    I’ve experienced a number of frustrating problems with PayPal. I’ve talked with customer service numerous times about the situation. Basically, PayPal will randomly prevent me from sending money to my bank. It seems like they have algorithms that may flag your account based on quantity and frequency of transferring money to banks. They said it looks at different factors of how old your account is, how often you use it, how much you send, etc. Ok all of that could be overlooked if customer service or a manager could override the algorithm’s decision, but they can’t. Not only that they can’t even explain definitively why a hold was put on the account. You can’t even call ahead to ask if you try to send money will a hold be placed on the account. They don’t know. You just have to try sending money and see what the almighty algorithm decides. I sent almost $4k in one transfer last Dec with no issues. Then a month or so later tried to send the same, but was denied. I tried to send $3k, but still denied. Customer service suggestion was try to send $1k a little each week or so to build up amount can send. Ok, but I sent $4k in Dec why isn’t that at least my ceiling? I know people that have their account for only a couple years and they send $10k or more per week. Why can they but I can’t? It’s frustrating that an algorithm runs the company, so basically the tail wags the dog.
    more
  • Sep 24, 2020

    By Glenda
    Ive forgotten my password and the code they send to reset it is going to an old phone number. At first i could chat w them offline now all a sudden no call or chat unless youre logged in. This is terrible how are you suppose to access your abilities to recover your password if you are unable to sign in and they havent sent any access to reset it via email no call option either. Im over it ive tried everything.
    more
  • Sep 25, 2020

    By Alicia Donnell
    The app appearance and all the stuff that it says it does is wonderful. Hopefully they can updated or something so that it actually performs that way though. Pretty inconvenient when you're trying to do something and you have to log back in and get sent a one time verification code that it's you all because you click on a different tab!
    more
  • Sep 17, 2020

    By Donovan Cagliero
    STILL OCCURRING AS OF 9-18-2020 > Signed out of the app, now I can't sign back in. It's an endless loop of entering my login information (which I am 100% certain is correct. I even reset my password to be extra sure) and then being told to do the captcha. Over and over again. I've tried clearing app cache/data, to no avail. Please help me.
    more
  • Sep 27, 2020

    By jairtzinio ortiz
    PayPal has an odd 2FA issue, usually when one sets that up they get a text message with a code they'll need to confirm but when the issue in referring to occurs instead of sending you a pin it will make you go through a captcha sequence and bring you back into the log in screen again until you eventually lock yourself out. PayPal being horrible as they always are will just recommend you change your password instead of actually fixing the issue. Only way around it is by disabling 2FA.
    more
  • Sep 16, 2020

    By Max Bentrud
    This app is terrible. Completely useless. It sucks. First of all, it has absolutely no security when I open the app, which is concerning. Second of all, it keeps telling me that I need to "confirm my identity" and nothing happens. I did what I needed to do to confirm my identity NOVEMBER 2019, and it still says they're reviewing it. And now, since I updated the app, when I try to do anything, it says "session expired, click here to go to account overview" and when I click on it nothing happens
    more
  • Sep 16, 2020

    By Uncle Papa
    Warning. When you sign up you immediately will be locked out and can't use any services. It took a month to get my account unlocked. I tried to link a card,, locked again. Took 1 week to get that unlocked. Tried sending money to someone, nope not allowed. Been waiting to use their services and keep getting told "we're sorry wait 24 to 72 hours" if you want you can do this, ok I go try that. Nope, blocked. Message them and get same answers "please wait 24 to 72 hours" nothing is allowed
    more
  • Horrible Service During Pandemic Jun 17, 2020

    By mmaddie05
    I recently downloaded PayPal during the current situation to make purchases online easier, I had heard that PayPal was a great service so I downloaded it. I regret downloading the app!! When I receive my first payment I had to accept the money which meant putting in pictures of my government ID, my SSN card, and a few more things. This was fine at first but it didn’t accept them because the name on them (my full name) didn’t match my account name (the shorter version of my name). So I had to change the name through the account, when I tried to submit my birth certificate for identification it didn’t accept it because my name was too long. I tried messaging the company and every time I got an employee to message they never responded until I got another employee 8 or more hours later that did the same thing. So I decided I had tried enough and needed to call customer service, I gave the automated voice system all the needed info and they sent me to another voice system that said the customer service line is closed due to COVID. This is extremely ridiculous!! I need to speak to someone ASAP and none of the other options are working! Totally hate how PayPal is handling this I would be ok with wanting longer to get someone on the line, but having no call option at all, that’s stupid! I will not be using PayPal any more and will be switching to one of your competitors sorry not sorry 👎🏼
    more

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