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PayPal Mobile Cash: Send and Request Money Fast

PayPal Mobile Cash: Send and Request Money Fast

PayPal Mobile

The PayPal mobile app is the secure way to send, receive, and access your money.

4.7 Ratings 5M+ Reviews 100M+ Downloads
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The PayPal mobile app is the secure way to send, receive, and access your money.
see more about PayPal Mobile Cash: Send and Request Money Fast

Ratings & Reviews

4.7
5.1M+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Jul 2, 2020

    By A Google user
    PayPal is great. A checking account plus a debit card with virtually no fees; free. Not to mention direct deposit, no fee money transfers to other PayPal accounts, and I can deposit paper checks into my account by providing pics of the front and back of the check, then a picture of the voided check. All this for NO FEES. I choose to pay the $5 fee so I don't have to wait a week to get my $
    more
  • Better then a Bank May 18, 2019

    By Pinkzaetz777
    I have no had PayPal for at least ten years and love it!!!! It keeps excellent records for you all your history and with whom. I’ve read some of the negative remarks and I have an extremely hard time believing many of them. Yes that they might of spend some time on the phone; well guess what nothing in this world happens at a snap of the finger. Yes even with banks and Comcast you can spend 2-3 hours on the bank; as long as your issue has been resolved. Anytime I have called PayPal for anything they have always resolved my issue. They have opened cases for me and have never taken a penny; they do NOT Charge for that so stop lying. Also if someone has sent you money and then called and filed a case against it and their bank, yes you have to deal with the person who did that and not PayPal. Just as any bank receives a fraudulent transaction and gives back the money so does PayPal. So why do you think if someone called in on you and said it is a fraudulent transaction you get to keep the money? Hence you have to deal with the person who owes you money. I completely understand people love to complain and make an elephant out of a mouse. However, any issue I have ever had was dealt with amazing customer service.
    more
  • Since ebay sold it in early 2017 or so, PayPal... Sep 10, 2017

    By c m c m d
    Is still very good customer service and guarantees their purchases (and I've had to use that before because of scammers)! But now with every item purchased, you have to verify yourself with a phone call or text! Every time, even for ten cents! Annoying! How about one time only...it's still me!!! Glad the newest update allows you to separate different purchases into separate addresses since I have a business and two homes etc! Still like it but wish more businesses took PayPal! Only my hairdresser does but I wish markers and gas or restaurants did because I'd use it more and transfer less money from PayPal to my bank! Think about it new PayPal owners! The world is changing and you paid billions for this company! I just gave you a free marketing strategy that you otherwise would've had to pay a bunch of soft-heads millions of dollars to think of, if they would've. Now figure it out (or other companies like Venmo or even MasterCard will do it...Apple already has/is)! Good luck. I'm getting sick of verifying every purchase I make! How about over $100?! Fifty cent purchase from China requiring verification?! If I didn't get it I wouldn't care even! Loosen up guys! And gals! You'll make a lot of money! Just stop harassing customers who have been on PayPal for decades and decades already! We aren't the thieves!!! Thanks for everything else...good job ;)
    more
  • Difficult to navigate but does a lot Apr 6, 2020

    By Midwest Mimi
    I have had a paypal account for almost twenty years. It has been handy and useful. There have been some difficulties along the way but they’ve worked out. Two complaints-one, about 10 years ago I sent$130 worth of items to a buyer. Tracking showed them at a post office near where they were going. When the buyer filed a claim with EBay, PayPal simply removed the money from my account. No question, no discussion. No communication. I followed up with the post office and got nowhere, but that’s a different story. Two, since I’ve been using my phone for EBay, I’ve used other parts of my app. It’s difficult. For example, I can add as many addresses as I want, but I can’t change my default, where I no longer live. I can get to the site, but there’s no option to remove my default, just my additional addresses. Today I tried using the Shipping label part. ‘Help’ doesn’t help. I finally figured out how to do it from my summary but after 6 labels it told me I needed to add a debit or credit card or bank account because I didn’t have enough funds. I checked my balance, my bank balance, and debit card balance. They were all way good. I logged out and tried again. No good. I’ll try again tomorrow but two customers of mine didnt get the one-day service I offer.
    more
  • Jul 1, 2020

    By Chanelle Goldsmith
    Very easy to access & navigate!! Everything is explained well, correspondence is awesome && I LOVE how quick money is transferred to & from friends & family, especially in emergency situations. The only thing I can say slightly negative about the site/app is I wish direct deposits didn't take 2-3 days or so to clear before funds are available, mainly the ones that are State & Federal deposits that are pretty guaranteed to be in good standing. Thank you🙂
    more
  • Jul 4, 2020

    By Alyson C.
    Garbage update. Verifying my what phone I use to log in or make purchases is in no way helpful to me. Apparently, my phone is not recognizable to PayPal. I tried numerous times to access my account and got a white screen with the words "quick security check" on it. Customer service was pointless. They basically gave up helping and said they had no access and to open a new account. Total garbage. Get rid of this verification method. Some people have more than one phone with their email address.
    more
  • Jul 4, 2020

    By Boyd Brown
    Great until you have an issue, & you WILL have an issue. They attached my "verified" phone number to someone else's account and sent money to them instead of me. 2 weeks of messaging with 2-5 hour gaps between messages & still nothing. Buyer protection is non-existent. 2nd issue was Facebook Store fraud. Company took down site, never sent a receipt, never got package. Tracking shows delivered but not to me. Paypal says "sorry, can't help." As soon as I can get these resolved, I'm done!!!
    more
  • Random holds on sending money May 11, 2020

    By pnav19
    I’ve experienced a number of frustrating problems with PayPal. I’ve talked with customer service numerous times about the situation. Basically, PayPal will randomly prevent me from sending money to my bank. It seems like they have algorithms that may flag your account based on quantity and frequency of transferring money to banks. They said it looks at different factors of how old your account is, how often you use it, how much you send, etc. Ok all of that could be overlooked if customer service or a manager could override the algorithm’s decision, but they can’t. Not only that they can’t even explain definitively why a hold was put on the account. You can’t even call ahead to ask if you try to send money will a hold be placed on the account. They don’t know. You just have to try sending money and see what the almighty algorithm decides. I sent almost $4k in one transfer last Dec with no issues. Then a month or so later tried to send the same, but was denied. I tried to send $3k, but still denied. Customer service suggestion was try to send $1k a little each week or so to build up amount can send. Ok, but I sent $4k in Dec why isn’t that at least my ceiling? I know people that have their account for only a couple years and they send $10k or more per week. Why can they but I can’t? It’s frustrating that an algorithm runs the company, so basically the tail wags the dog.
    more
  • Jun 30, 2020

    By Tripps Gray
    Ok, it looks nice, don't get me wrong. I just wish it would show my transactions a bit more clearly, especially with PayPal credit! As big and computer savvy as you all are, I'd have thought that I'd be able to see my statement going back until, really, the beginning of time. Sadly, this isn't the case. Please update your app to show all transactions in PayPal credit, not just a recent one or two. Thank you! Edit: 1 star BC I still can't see and I owe £25 when I paid the full balance, early?!
    more
  • Jul 3, 2020

    By Jesse Bevil
    Shows it allows fingerprint logins, but still requires password after the fingerprint read. Also you can just hit back to get out of fingerprint to do password. Even with use pin on I'm never prompted for the pin number. It has a widget, but the widget doesn't show balance. If you tap on the widget you can only see recent tranactions and not the balance. Makes the widget useless to me.
    more
  1. Send and request money with no fuss! Just a tap of the finger and the cash is available, no problem
  2. Clean interface makes it simple to send and receive money with notifications so you always know what's going on
  3. Send money instantaneously to over 100 countries with a few quick moves

Reviewed by Laura S on February 1, 2018

  • Jul 2, 2020

    By A Google user
    PayPal is great. A checking account plus a debit card with virtually no fees; free. Not to mention direct deposit, no fee money transfers to other PayPal accounts, and I can deposit paper checks into my account by providing pics of the front and back of the check, then a picture of the voided check. All this for NO FEES. I choose to pay the $5 fee so I don't have to wait a week to get my $
    more
  • Better then a Bank May 18, 2019

    By Pinkzaetz777
    I have no had PayPal for at least ten years and love it!!!! It keeps excellent records for you all your history and with whom. I’ve read some of the negative remarks and I have an extremely hard time believing many of them. Yes that they might of spend some time on the phone; well guess what nothing in this world happens at a snap of the finger. Yes even with banks and Comcast you can spend 2-3 hours on the bank; as long as your issue has been resolved. Anytime I have called PayPal for anything they have always resolved my issue. They have opened cases for me and have never taken a penny; they do NOT Charge for that so stop lying. Also if someone has sent you money and then called and filed a case against it and their bank, yes you have to deal with the person who did that and not PayPal. Just as any bank receives a fraudulent transaction and gives back the money so does PayPal. So why do you think if someone called in on you and said it is a fraudulent transaction you get to keep the money? Hence you have to deal with the person who owes you money. I completely understand people love to complain and make an elephant out of a mouse. However, any issue I have ever had was dealt with amazing customer service.
    more
  • Jul 1, 2020

    By Chanelle Goldsmith
    Very easy to access & navigate!! Everything is explained well, correspondence is awesome && I LOVE how quick money is transferred to & from friends & family, especially in emergency situations. The only thing I can say slightly negative about the site/app is I wish direct deposits didn't take 2-3 days or so to clear before funds are available, mainly the ones that are State & Federal deposits that are pretty guaranteed to be in good standing. Thank you🙂
    more
  • Really great service! Jun 4, 2020

    By dae.d
    Ive been using PayPal for a couple of years now. It’s so easy yet secure, I Love it. Im mainly writing a review, however, because just recently I switched banks and had to update my bank account information. Paypal required this new bank to have two small amounts deposited to my account and taken out with one withdrawal to confirm. After updating all of my account information, I realized that some of the information was wrong—but the deposits were still coming through. Therefore I redid the entire process thinking Id be able to tell the deposits apart. Long story short, I wasnt able to tell them apart and with too many tries, was unable to confirm my bank account. Given that Covid-19 is going on im not able to contact customer service and speak with a representative via phone, i had to make use of the message center. I notified Julius Laurence about what was going on and they immediately fixed my issue! I thought I was going to have to stick with my debit card forever without being able to link my bank account but they figured it out and I am so happy! This encounter only adds to the wonderful service paypal has to offer!
    more
  • PayPal Rocks My Socks May 20, 2020

    By Angrytoothbrush
    I haven’t had any problems using PayPal over the last year or so but about 17 years ago I had sold my Nintendo 64 on eBay and after receiving the item, the buyer registered a complaint with PayPal stating that I hadn’t included all the video games that were listed in the product description. This complaint (which was not true- all the games listed were included in the package that I had mailed out to the buyer) caused me to have to refund the ENTIRE amount of money to the buyer in order to maintain good standing with PayPal. The purchase price was $35 plus shipping, I believe, and refunding the full sale price left a bad taste in my mouth and I didn’t use eBay or PayPal again for the next 10 years. Since I started using them again recently I haven’t had any other issues but I cautioned my friends and family against dishonesty amongst buyers who want to take advantage of sellers who don’t watch their account vigilantly. I’m happy with their services other than that one issue that occurred about 20 years ago. Hope that you have a great time using PayPal and that you are financially responsible when using their company to make financial transactions.
    more
  • Difficult to navigate but does a lot Apr 6, 2020

    By Midwest Mimi
    I have had a paypal account for almost twenty years. It has been handy and useful. There have been some difficulties along the way but they’ve worked out. Two complaints-one, about 10 years ago I sent$130 worth of items to a buyer. Tracking showed them at a post office near where they were going. When the buyer filed a claim with EBay, PayPal simply removed the money from my account. No question, no discussion. No communication. I followed up with the post office and got nowhere, but that’s a different story. Two, since I’ve been using my phone for EBay, I’ve used other parts of my app. It’s difficult. For example, I can add as many addresses as I want, but I can’t change my default, where I no longer live. I can get to the site, but there’s no option to remove my default, just my additional addresses. Today I tried using the Shipping label part. ‘Help’ doesn’t help. I finally figured out how to do it from my summary but after 6 labels it told me I needed to add a debit or credit card or bank account because I didn’t have enough funds. I checked my balance, my bank balance, and debit card balance. They were all way good. I logged out and tried again. No good. I’ll try again tomorrow but two customers of mine didnt get the one-day service I offer.
    more
  • Jun 28, 2020

    By Melissa Hinkle-Harris
    There was a few rather questionable issues that started when the pandemic hit but over the last few weeks and before the chaos started on a global scale, I've not had a truly horrible experience. During the beginning of the current "normal" you couldn't have paid me to rate this app or service with negative stars, however although it seemed like forever to get kinks ironed out and customer service was nonexistant for weeks into months, I've learned to be very grateful for PayPal during this time
    more
  • Jul 4, 2020

    By MaryAnn
    It's a great way to send money from my American Express Serve card but as far as sending money from bank accounts there are alot of better apps that will send money to family for free and when you live on disability that $1.75 is alot! So for better apps try Cash app, even Chime will send money to other Chime members, but they do have their problems too..unfortunately these apps dont send money from prepaid cards..too bad. Personally the only thing "Great" about PayPal is their buyer protectio
    more
  • Jul 2, 2020

    By TonyDaKing1
    Love the app, only thing that would make it better is that if you made a transaction with someone that that person whether it be a buyer or seller, that they could be added to your contacts on PayPal that way if you ever need to issue a refund and vice versa then you would have then added as oppose to jumping through hoops to get a refund or give a refund. Because of that I'm giving it 4 stars
    more
  • PayPal is wonderful, but the additional features are lacking quality and customer service Jan 23, 2020

    By ScarletWhisper711
    Ive recently tried the “cash a check” feature and for days now, I’ve been left with little to no service. I’ve done as requested from both PayPal and Ingo (the party used to cash checks) while verifying my information and I can still not use the source while providing correct photo verification because the app crashes every single time (I’ve tried at least 50 times now). When trying to contact customer service, I get nothing. Contacting Ingo only gives me basic information. I’ve been trying for a week now?! I would let say that this feature is user friendly or an option for quick access to funds. I’ve used PayPal for many years now and while 90% of those services have been flawless, I have been shunned through a deceptive buyer transaction which landed me in the negative zone. I lost the product that I was selling (over $100 item) when they chose in favor that the person never received the item even with proof. That was years ago so I won’t fuss too much at this current point.
    more
  • Since ebay sold it in early 2017 or so, PayPal... Sep 10, 2017

    By c m c m d
    Is still very good customer service and guarantees their purchases (and I've had to use that before because of scammers)! But now with every item purchased, you have to verify yourself with a phone call or text! Every time, even for ten cents! Annoying! How about one time only...it's still me!!! Glad the newest update allows you to separate different purchases into separate addresses since I have a business and two homes etc! Still like it but wish more businesses took PayPal! Only my hairdresser does but I wish markers and gas or restaurants did because I'd use it more and transfer less money from PayPal to my bank! Think about it new PayPal owners! The world is changing and you paid billions for this company! I just gave you a free marketing strategy that you otherwise would've had to pay a bunch of soft-heads millions of dollars to think of, if they would've. Now figure it out (or other companies like Venmo or even MasterCard will do it...Apple already has/is)! Good luck. I'm getting sick of verifying every purchase I make! How about over $100?! Fifty cent purchase from China requiring verification?! If I didn't get it I wouldn't care even! Loosen up guys! And gals! You'll make a lot of money! Just stop harassing customers who have been on PayPal for decades and decades already! We aren't the thieves!!! Thanks for everything else...good job ;)
    more
  • Love the app, hate the new design Oct 22, 2018

    By AmyB8484
    This is a wonderful app. I never have any problems with it working, and it's so convenient to use. The only thing I don't like is the new design where when you open it up, instead of your balance being at the top, the latest notifications are at the top, and they're really large taking up a lot of room, and you have to open them to get rid of them, which is a hassle, even though you can see what they say without opening them. Then to get to your balance so you can tap it to do a money transfer, you have to scroll down past all that. I used to be able up open up PayPal, immediately see how much money I had, and boom, transfer funds in two seconds. Now I gotta go through the hassle of scrolling through notifications that someone sent me funds, when I already knew that because I got the pop-up notification, and scan through the visual clutter to find my balance. It's a chore to have to go through and open each notification message to get rid of it so I can actually see my balance. The new interface is cluttered and confusing. The balance doesn't stand out and is harder to pick out among all the other stuff, and that's the main thing people usually want to see first. Please change it back. This new design is horrible. Whoever's idea it was should be fired.
    more
  • Alright, I guess Mar 27, 2019

    By MonBe1316
    As a card and bank processing system, it works well. There interface is user-friendly. It’s also pretty easy to find and send money to other people. However, it seems like the system randomly chooses which card to run. Sometimes it will pull the money in Paypal or a card or in a bank account. According to their terms, they are supposed to do the bank first if funds are available (unless otherwise indicated) but that doesn’t happen. I also choose for once specific card to be my “main” method of payment and a specific account to be my second. They rarely listen to that and just do whatever. I’ve worked in banking for nearly 5 years and see PayPal continually take out of the wrong accounts of those they serve. Note: as long as there isn’t anything pending, you can call to get an account removed (if preferred). PayPal also has something similar to the square card for businesses so you can have like a mini payment setup for in person customers. Alternatively, as a customer, you can have a PayPal card. Both are pretty neat. Now, if you have a purchase that is over $100, you can push it back using PayPal credit, so that is a pretty cool feature. As a whole PayPal is good but it has some big areas that need some attention.
    more
  • I want a refund Jun 18, 2020

    By double0014
    I bought something on Facebook, paid with PayPal gave them my home address. The seller sent me an email saying the package is on its way with a tracking number. The tracking number I checked after a couple of weeks worth of waiting and it was sent to a different address on the other side of Florida. UPS will not give me the address since it’s not my address, I filed a dispute with PayPalThat I don’t wanna pay for something I wasn’t giving and they denied it. So Facebook does not claim responsibility, UPS does not give me the information to get my package that I paid for, and PayPal doesn’t seem to be keeping up their end of the bargain as it was sent to a different address than mine and I cannot get my money backOn my PayPal credit card. You can’t find any number to call them and when you get to the messaging center in a five minute span for different people are answering you and all they’re telling you to do is what you’ve been doing. Very very frustrating. It was supposed to be a birthday gift that I spent good money for that now is lost and nobody seems to care. Very very sad because I loved PayPal up till this point just can’t find anybody to help me
    more
  • App good customer service bad Dec 29, 2019

    By OwnieMadden
    The app it self is easy to use but god forbid you have van unforeseen use using it or with your PayPal acccount in general the customer service chat that is made available to you in the app is absolutely horrendous the people who converse with treat you like they are the teacher of a special needs class and you are a student. FYI it’s the employee wiry special needs or never got past a elementary reading comprehension level. I was told repeatedly that what I was saying was wrong (I was reading from on the screen front of me) and even resorted to take screen shots of issue in hopes of showing the person rhetoric were the one who had poor comprehension skills not me. Do you think that they admitted they were wrong even though the proof was plain as day in front of them? Nope I was still in the wrong. Spent 3 hours on Dec 23 with a moron that I could have been spending surfboard family and at the end of it nothing was resolved ir addresses NOTHING. I’m convinced rge first lesson they teach where training a customer service rep at PayPal is “treat customer like giagantic idiot in hopes they hand up on you in disgust and so you can go back to looking at social media”
    more
  • Jul 4, 2020

    By Alyson C.
    Garbage update. Verifying my what phone I use to log in or make purchases is in no way helpful to me. Apparently, my phone is not recognizable to PayPal. I tried numerous times to access my account and got a white screen with the words "quick security check" on it. Customer service was pointless. They basically gave up helping and said they had no access and to open a new account. Total garbage. Get rid of this verification method. Some people have more than one phone with their email address.
    more
  • Random holds on sending money May 11, 2020

    By pnav19
    I’ve experienced a number of frustrating problems with PayPal. I’ve talked with customer service numerous times about the situation. Basically, PayPal will randomly prevent me from sending money to my bank. It seems like they have algorithms that may flag your account based on quantity and frequency of transferring money to banks. They said it looks at different factors of how old your account is, how often you use it, how much you send, etc. Ok all of that could be overlooked if customer service or a manager could override the algorithm’s decision, but they can’t. Not only that they can’t even explain definitively why a hold was put on the account. You can’t even call ahead to ask if you try to send money will a hold be placed on the account. They don’t know. You just have to try sending money and see what the almighty algorithm decides. I sent almost $4k in one transfer last Dec with no issues. Then a month or so later tried to send the same, but was denied. I tried to send $3k, but still denied. Customer service suggestion was try to send $1k a little each week or so to build up amount can send. Ok, but I sent $4k in Dec why isn’t that at least my ceiling? I know people that have their account for only a couple years and they send $10k or more per week. Why can they but I can’t? It’s frustrating that an algorithm runs the company, so basically the tail wags the dog.
    more
  • Jul 3, 2020

    By Jesse Bevil
    Shows it allows fingerprint logins, but still requires password after the fingerprint read. Also you can just hit back to get out of fingerprint to do password. Even with use pin on I'm never prompted for the pin number. It has a widget, but the widget doesn't show balance. If you tap on the widget you can only see recent tranactions and not the balance. Makes the widget useless to me.
    more
  • Jul 2, 2020