PayPal - Send, Shop, Manage

PayPal - Send, Shop, Manage

PayPal Mobile

The PayPal app is the secure way to send and receive money, shop and pay in 4.

4.7 Ratings 9M+ Reviews 100M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    I love your helpful comments Ari — I am a fan of PayPal, but never knew this feature existed.
    img by Khausalya
    3 years ago
  • img Community
    When you want to buy a highly specific item you can't fully pay now, you can find yourself wasting hours searching for a store that supports pay later. Since you can use PayPal in almost any store, it's a great way to save time and afford the item you want.
    img by Khausalya
    3 years ago
  • img Community
    Instead of waiting 3 to 4 days to get your cash, you can cash a check directly to your account and retrieve it whenever you want it. Now you can have cash in your hands within minutes and you do not have to worry about not having money in your accounts.
    img by Hanna katelynn
    3 years ago
  • img Expert
    1. Send and request money with no fuss! Just a tap of the finger and the cash is available, no problem
    2. Clean interface makes it simple to send and receive money with notifications so you always know what's going on
    3. Send money instantaneously to over 100 countries with a few quick moves
  • Loyal member since 1998! Jun 16, 2021

    By jb dean
    I literally joined when you first launched. Back then I used you for my eBay auctions but I’ve kept you & will keep you as long as you’re around. You are the leader in sending out protected payments (before anyone did it, PayPal protected the user’s bank info) & w how there is so much stolen identity & fraud online, you’ve always been a lifesaver! I’ve had my identity stolen 3 years in a row - info that was taken from Bank of America (either by an employee or hack) because it was the ONLY place I had given all the identifiable info in one place prior to the theft. It was a nightmare to get corrected & I still have snags once in awhile. But w payment services like yours (now we have ApplePay, AmazonPay & even InstagramPay), I don’t have to worry about my info being stolen! You also make paying others a breeze as many of my charities use you. I always get confirmation emails within seconds of the payment going through. I have never had a single issue w your service except once when I couldn’t remove an old bank account from my profile. But that corrected itself after a few months. So if I could, I’d give you 10 stars! PayPal is awesome! (Now if your Venmo was as great, but sadly it’s not. Lots of snafus & poor customer service who have no authority to do much of anything.)
  • Apr 29, 2022

    By Dalia Rizzi
    I recommend this app. It really easy to use. You get alerts, notifications. It is simple and funt to manage. The only thing is when you need to update your payment card or change it. I recommend to contact PayPal firts. It can be a confusing prosses. I also wish their phone number will be posted to be easy to find. But is not and it can be frustrating. Thank you
  • In a case of fraud, it took a LOT of effort for PayPal to advocate for me! Jul 8, 2021

    By SurrealBog 115
    Update: it took me several attempts, but PayPal did finally investigate my case and found that the merchant was indeed at fault. PayPal issued me a full refund and I have begun using their services again. PayPal is a little more convenient to use at the point of purchase than credit cards, as it usually requires only a couple of clicks to make a purchase. If they will defend my rights as a consumer as well as credit card companies do, then I no longer have a problem using the app. This is not so much a case of buyer beware anymore. Just buyer, be aware… My original complaint: I made a purchase using PayPal and I never received the merchandise. PayPal allowed the vendor to charge my card immediately, yet three months later I still had not received my items. PayPal did not help me get a refund. I had to open a time consuming dispute and PayPal ruled in favor of the merchant! The merchant provided a tracking number from China that said the package was delivered to the US (no more specifics were provided!) PayPal ruled in favor of the bogus merchant without any further investigating. Also, navigating the app and Website to complain involved a lengthy case of hide and seek. I recommend making purchases with your credit card instead of PayPal. Your credit card will offer you much better protection in a case of fraud.
  • I do not recommend it! No la recomiendo!👎👎👎 Aug 10, 2021

    By cccahshsjdndndndnd
    I do not recommend it I opened the app and tried to link my card with the bank's by not letting me do it, I tried to receive help in the application, this was by mail that was the only way that the application gave me, I did what they told me in the mail, not being able to link my account, I asked a friend where I could call, after receiving the number I contacted PayPal and the information they gave me is that my account was permanently closed, and there was no way to remedy it, and it really bothers me that in Instead of trying to help to access the service they decide to close your account instead of receiving help to be able to use this application satisfactorily, I do not recommend it not to help the client! no la recomiendo! abri la app y trate de vincular mi tarjeta con la del banco al no dejarme hacerlo, trate de recibir ayuda en la aplicacion, esta fue por correo que fue la unica via que me dio la aplicacion, hice lo que me dijeron en el correo, al no poder vincular mi cuenta pregunte a un amigo adonde podia llamar, luego de recibir el numero me comunico con paypal y la informacion que me dieron es que mi cuenta fue cerrada permanentemente, y no habia manera de remediarlo, y verdaderamente me molesta que en vez de tratar de ayudar para poder acceder al servicio decidan cerrarte la cuenta en vez de recibir ayuda para poder utilizar esta aplicación satisfactoriamente, no la recomiendo no ayudan al cliente!
  • Mar 25, 2022

    By Jeff Cashatt
    Have used this app for years, completed dozens of transactions between both individuals and businesses / domestic and international, and never once had a problem with sending or receiving payment. Can't speak to their customer service or complaints resolution--because I've never needed either. The mobile app is easy to install and use, worked on 3 different Android phones, and interacts seamlessly with my credit union account. I'm 69 years old and I can figure it out.
  • PayPal works for dummies too! Apr 25, 2021

    By Standing Goats Rescue on YT
    I’ve been using PayPal for several years now, and absolutely love it so far! When I first started my PayPal account, I had only been using a smartphone for a little over a week. I never touched a computer before I got my first smartphone, so I was literally technologically ignorant....or a dummy in laymen’s terms. It was much easier learning to use PayPal than it was to learn how to balance a checkbook! If I was able to figure it out successfully in such a short period, then I can guarantee you that absolutely anybody can do it! PayPal has been a lifesaver for me, especially for online purchases. PayPal also has the very best security setup of every bank in existence....so you don’t have to worry about anyone “hacking” your account, if it does happen then PayPal is extremely fast at shutting it down and saving your monetary assets. My two favorite banking apps are PayPal and Venmo, and Venmo is also owned by PayPal....that’s why it’s such an awesome banking app too! If you have to debate with yourself over setting up a PayPal or not, then maybe you’re just not as serious about banking as you think. Is PayPal worth it? Absolutely! By the way, PayPal is the EASIEST way to pay for online goods and services...period!
  • Loyal member since 1998! Jun 16, 2021

    By jb dean
    I literally joined when you first launched. Back then I used you for my eBay auctions but I’ve kept you & will keep you as long as you’re around. You are the leader in sending out protected payments (before anyone did it, PayPal protected the user’s bank info) & w how there is so much stolen identity & fraud online, you’ve always been a lifesaver! I’ve had my identity stolen 3 years in a row - info that was taken from Bank of America (either by an employee or hack) because it was the ONLY place I had given all the identifiable info in one place prior to the theft. It was a nightmare to get corrected & I still have snags once in awhile. But w payment services like yours (now we have ApplePay, AmazonPay & even InstagramPay), I don’t have to worry about my info being stolen! You also make paying others a breeze as many of my charities use you. I always get confirmation emails within seconds of the payment going through. I have never had a single issue w your service except once when I couldn’t remove an old bank account from my profile. But that corrected itself after a few months. So if I could, I’d give you 10 stars! PayPal is awesome! (Now if your Venmo was as great, but sadly it’s not. Lots of snafus & poor customer service who have no authority to do much of anything.)
  • Apr 29, 2022

    By Dalia Rizzi
    I recommend this app. It really easy to use. You get alerts, notifications. It is simple and funt to manage. The only thing is when you need to update your payment card or change it. I recommend to contact PayPal firts. It can be a confusing prosses. I also wish their phone number will be posted to be easy to find. But is not and it can be frustrating. Thank you
  • In a case of fraud, it took a LOT of effort for PayPal to advocate for me! Jul 8, 2021

    By SurrealBog 115
    Update: it took me several attempts, but PayPal did finally investigate my case and found that the merchant was indeed at fault. PayPal issued me a full refund and I have begun using their services again. PayPal is a little more convenient to use at the point of purchase than credit cards, as it usually requires only a couple of clicks to make a purchase. If they will defend my rights as a consumer as well as credit card companies do, then I no longer have a problem using the app. This is not so much a case of buyer beware anymore. Just buyer, be aware… My original complaint: I made a purchase using PayPal and I never received the merchandise. PayPal allowed the vendor to charge my card immediately, yet three months later I still had not received my items. PayPal did not help me get a refund. I had to open a time consuming dispute and PayPal ruled in favor of the merchant! The merchant provided a tracking number from China that said the package was delivered to the US (no more specifics were provided!) PayPal ruled in favor of the bogus merchant without any further investigating. Also, navigating the app and Website to complain involved a lengthy case of hide and seek. I recommend making purchases with your credit card instead of PayPal. Your credit card will offer you much better protection in a case of fraud.
  • I do not recommend it! No la recomiendo!👎👎👎 Aug 10, 2021

    By cccahshsjdndndndnd
    I do not recommend it I opened the app and tried to link my card with the bank's by not letting me do it, I tried to receive help in the application, this was by mail that was the only way that the application gave me, I did what they told me in the mail, not being able to link my account, I asked a friend where I could call, after receiving the number I contacted PayPal and the information they gave me is that my account was permanently closed, and there was no way to remedy it, and it really bothers me that in Instead of trying to help to access the service they decide to close your account instead of receiving help to be able to use this application satisfactorily, I do not recommend it not to help the client! no la recomiendo! abri la app y trate de vincular mi tarjeta con la del banco al no dejarme hacerlo, trate de recibir ayuda en la aplicacion, esta fue por correo que fue la unica via que me dio la aplicacion, hice lo que me dijeron en el correo, al no poder vincular mi cuenta pregunte a un amigo adonde podia llamar, luego de recibir el numero me comunico con paypal y la informacion que me dieron es que mi cuenta fue cerrada permanentemente, y no habia manera de remediarlo, y verdaderamente me molesta que en vez de tratar de ayudar para poder acceder al servicio decidan cerrarte la cuenta en vez de recibir ayuda para poder utilizar esta aplicación satisfactoriamente, no la recomiendo no ayudan al cliente!
  • Mar 25, 2022

    By Jeff Cashatt
    Have used this app for years, completed dozens of transactions between both individuals and businesses / domestic and international, and never once had a problem with sending or receiving payment. Can't speak to their customer service or complaints resolution--because I've never needed either. The mobile app is easy to install and use, worked on 3 different Android phones, and interacts seamlessly with my credit union account. I'm 69 years old and I can figure it out.
  • PayPal works for dummies too! Apr 25, 2021

    By Standing Goats Rescue on YT
    I’ve been using PayPal for several years now, and absolutely love it so far! When I first started my PayPal account, I had only been using a smartphone for a little over a week. I never touched a computer before I got my first smartphone, so I was literally technologically ignorant....or a dummy in laymen’s terms. It was much easier learning to use PayPal than it was to learn how to balance a checkbook! If I was able to figure it out successfully in such a short period, then I can guarantee you that absolutely anybody can do it! PayPal has been a lifesaver for me, especially for online purchases. PayPal also has the very best security setup of every bank in existence....so you don’t have to worry about anyone “hacking” your account, if it does happen then PayPal is extremely fast at shutting it down and saving your monetary assets. My two favorite banking apps are PayPal and Venmo, and Venmo is also owned by PayPal....that’s why it’s such an awesome banking app too! If you have to debate with yourself over setting up a PayPal or not, then maybe you’re just not as serious about banking as you think. Is PayPal worth it? Absolutely! By the way, PayPal is the EASIEST way to pay for online goods and services...period!
  • May 12, 2022

    By Kara Guelfo
    It's always been a really good app to have for emergencies and quick transfers. The only problem that I've ever really had with PayPal is when I first made my account i had them send me a card but I never activited it and ended up losing it. I've tried 5 times to have another card sent to me and everytime it says it'll take so many business days but never shows up. It's very fustrating.
  • The only pay app I trust but,,,, Jun 2, 2021

    By IronTone
    I have been using PayPal for many years and for the most part you can’t beat the protection that they have. Out of over a thousand transactions I have had maybe a dozen disputes. Out of those disputes two did not go in my favor which I still don’t agree with the decision. The first dispute was I paid $30 for an item from a vendor within the U.S. and never received an order confirmation and ultimately never received the item. I physically called the company and never got anyone on the phone and only got a pre recorded saying that they are backlogged with orders and are doing their best to get orders filled after waiting months I filed a dispute with PayPal and after a month PayPal got back to me saying that they got no response from the vendor and if I wanted to escalate the dispute I had to respond within 7 days or the dispute gets thrown out, well during that response time I was on vacation in the Mojave desert camping in my RV riding ATV’s so when I got back to civilization and contacted PayPal they said that being that I didn’t respond in the allotted time that the dispute was closed. It’s only $30 but I just feel that maybe the response time should be a little longer. All in all, it’s a great service with great protection for their customers.
  • Pay Pal debit card review Nov 7, 2020

    By Klynn-711
    I can not tell you how much Pay Pal has helped me get on track. I was living life somewhere between being a irresponsible , careless person to wanting to get my life together and actually grow up! I finally chose to grow up and Pay pal was right there to help me better understand my finances, spending habits, the importance of savings and just a better understanding in general of living a life that u don’t need to worry if u don’t ignore responsibilities but you take caure of them, not putting everything off. They also helped me “grow up “ by supplying me everything I need to understand and grow better in the world of credit and I’m very grateful! It’s endless all the tools that PayPal has for its customers! If you are ready to become a responsible adult who is on track for success, I highly suggest that you download the PayPal app and apply for their prepaid debit card. You can run your own business and u can accept payments , as I said, all the opportunities out there and PayPal has the tools to guide and help you achieve your goals and be on your way to a successful life and a much happier one!!!Your life will be in order because PayPal is with you every step of the way!!!! Thank you PAYPAL!!
  • A little disappointed Jan 25, 2021

    By hermeror
    As with other reviewers, I have had PayPal for many years and have not had any issues until recently. The newest website design is confusing to me. I sent in regular monthly payments as I had been doing for years. This was for a 6-month same as cash deal. Out of the blue I received a check for over $600 from PayPal. When I checked my account online i realized There were 2 separate accounts , one was charged interest for the same-as-cash purchase and a late fee; the other was where the $600+ check came from. I don’t remember this happening before. Apparently PayPal had made changes to the way they handled my account. If they notified me of these changes I don’t remember reading anything Besides, every year about this time we get notices of privacy laws, terms and conditions, and other legal papers with jargon that I just don’t keep up with I made a call to PayPal customer service and got the issue resolved. The gentleman I spoke with took off the extra charges without a problem. The Rep was professional but had no personality. It was ok though since he fixed the problem. I think I understand what I need to do now but I will be much more careful.
  • May 15, 2022

    By KC
    When I try to remove an automatic payment through the app, I get an alert that it will end the payment. However, I cannot display the full page of the alert to continue. All I can do is hit the X to close the page, I cannot scroll through to to acknowledge the warning to end the payment. Therefore I will have to go online to complete. This renders the app useless to me. It is also annoying to have to continuously enter my password to work within my account. Galaxy Note 10+
  • May 25, 2022

    By Linda K
    I can't copy the link in your reply - Play store prevents copying from there. I sent an email, but now I am supposed to call. I don't have time or privacy to call in. It shouldn't be this difficult! Also the cookie message now covers the screen so I can't enter code. I accepted cookies but message still there. Before that, when I logged in & input code, the app just disappeared - poof it's gone! I have tried doing all the updates, and uninstall/reinstall but it keeps doing the same thing.
  • Mar 23, 2022

    By Duggie
    3/23/22 recent update *Card controls broken* Fraud is up, and all these convenient money apps are getting hit hard, so keep that in mind when using these types of services. I've had 2 problems with unauthorized charges on my account in the last year and a half. Fortunately, both times I was able to get customer service to lock and reset my account. My account was credited with lost/stolen funds. PayPal made it right. Convenient, but I can't recommend using them for very much $
  • Someone stole my identity on Paypal when I was underage and they refused to fix it Jun 10, 2021

    By Linds_23
    I sell clothes on depop and was having issues with my PayPal account linked to my personal email (which I’ve had since I was 12). It eventually got to the point where I just had to contact PayPal which is nearly impossible to even find a number to call for help. When I found one and waited half an hour for someone to talk to me they told me someone else had been using my email starting when I was 14. My email is very clearly a girly email and has my first name in it. They told me they could not do anything even though someone with a clearly different name was using my email to make purchases while I was underage. They refused to even try to contact the person. I offered to give anything I could to prove it was my email but they said the person using my email was the only one that can change it. For being a company that is constantly asking for more information and my social security numbers to prove I am who I say I am they did not care one but that a male who stole an underage kids email was able to pay with it. Honestly horrified and disgusted. I will no longer be selling on an app that requires I go through PayPal because they are difficult to contact and do not care about their customers. I would never recommend this app to anyone selling or buying things because there always seems to be additional issues with PayPal withholding my money and I know many others have had the same problem.
  • May 22, 2022

    By Colleen Covert
    Well this seemed like a convenient app that was safe and easy to use. Not if you have a small business! I signed up for a business account for my sole proprietorship and went to bed last night. Woke up to emails stating the account violated terms of service(it has no transactions and I don't see any requests for information) and that it's permanently disabled. Oh but don't worry! You can't close it either. And if you need help you have to call them. No email or chat available.
  • Bad Customer Service Jul 18, 2020

    By Xjohnny2000
    For as big and successful as this company is, you’d think they’d have good customer service. Every time i try to add to my paypal balance is transfer money to my bank, i get an error message. i’ve been using this app for years so i know i’m not doing anything wrong. i’ll go to the helo center, talk to an agent, they’ll “unlock” my account as like a one-time thing so that the transfer goes through. but then the next time i try to do it, it happens again and i have to get in contact with an agent again just to use a standard feature on the app. i have two bank accounts so i use paypal to get money from one to the other. and in the app, they let you have more than one card hooked up so like,, if that poses a problem then don’t make it possible. like don’t make it a feature IN THE APP. i’m not blaming their customer service representatives, they do all they can. but the permissions they’re given are insufficient when it comes to helping customers. they’ve specifically said that all they can do is a one-time account unlock and that they have no way to guarantee that it won’t happen again. they should be given more resources to help their customers. i would like to be able to use the app like anyone else normally would, but paypal is so finnicky that i’d abandon it if i knew of another app that gave me the ability to transfer between my bank accounts. i just want my money, it’s that simple
  • Mar 25, 2022

    By Amdarela
    Love how easy the APP is to use and the security it provides./ ******Update 3-25-22: I have been having ongoing problems with trying to pull up more transaction. It rarely opens the page and just shows a spinning circle like the page just won't load. I have been having this problem for several months. My APP is up to date. Please fix this problem.
  • More like CRapp amiright? Nov 15, 2020

    By AP278
    This app is barely functional. The help center isn't helpful. It refers to all manner of things that aren't available in the app, but of course they don't bother to acknowledge that, probably because it would actually be helpful. Similarly, unlike most modern apps and appropriately named help centers, none of the "help" articles link to the things they reference, leaving you to hunt on your own for them. Again not helpful. Not only that, but "advice" they offer isn't helpful - and when it inevitably doesn't solve your problem then you have the singular option of sitting in a worthless chat talking to a bot. Even if you manage to find a phone support option, their automated - that's right, automated, because why pay a person to do a good job when one can rake in the cash after you replace everyone with a computer database full of canned responses that still don't resolve your query - phone system will pretend you can talk to a human person just long enough to lull you into a false sense of resolution (about 3 minutes) before informing you unceremoniously that they aren't ultimately going to bother connecting you with anyone at all. And then hang up on you. Even though you're trying to reach them during their operating hours, which are posted right before your eyes when you select the rare option to call but which are also apparently a farce. Why are we still using PayPal at this point, you guys? I mean, with friends like these, who needs enemies?
  • Apr 15, 2022

    By Niles Plante
    Good app, except for the nanny feature that won't let me take a screen shot of a receipt to prove to someone that I sent them money. I get that this is a security feature, but this "security" feature doesn't add security. Anyone who breaks into my phone can still take a picture with their phone. The only one this security feature inconveniences is the person it is supposed to be securing.
  • They have dropped the ball two many times. Jan 21, 2022

    By Springbabyface
    I just got off the phone with PayPal wasted an hour of my life today just like I did a week or two ago trying to get something transferred correctly from my PayPal card account. I even called ahead of time to ask them how to properly transfer the money into this account so that I could pay two bills one with them and their pay in 4 account. And one with an insurance company I have connected to my PayPal. There was a glitch error in the app where I tried to transfer the money and pay the fee to instantly get the funds back and somehow it transferred to my bank account and now it’ll take four days which will be making the bills I have to pay late. They told me even though it was instantly done there was nothing they could do on their end. And tried to tell me multiple times that I press the wrong button when this isn’t my first time using this account I’ve had PayPal since 2011. The customer service reps clearly don’t speak English and that’s not because they are minorities they do not speak a language where we can communicate. And they’re quick to rush you off the phone or blame you for their errors. Once my payments are done late but done I will be canceling every single account I have with PayPal. It was also a Way for me to access my Twitch funds however that was changed seeing that they are going to continue playing with my time and money. PayPal has have lost me as a customer forever.
  • img Community
    I love your helpful comments Ari — I am a fan of PayPal, but never knew this feature existed.
    img by Khausalya
    3 years ago
  • img Community
    When you want to buy a highly specific item you can't fully pay now, you can find yourself wasting hours searching for a store that supports pay later. Since you can use PayPal in almost any store, it's a great way to save time and afford the item you want.
    img by Khausalya
    3 years ago
  • img Community
    Instead of waiting 3 to 4 days to get your cash, you can cash a check directly to your account and retrieve it whenever you want it. Now you can have cash in your hands within minutes and you do not have to worry about not having money in your accounts.
    img by Hanna katelynn
    3 years ago
  • img Expert
    1. Send and request money with no fuss! Just a tap of the finger and the cash is available, no problem
    2. Clean interface makes it simple to send and receive money with notifications so you always know what's going on
    3. Send money instantaneously to over 100 countries with a few quick moves
  • Loyal member since 1998! Jun 16, 2021

    By jb dean
    I literally joined when you first launched. Back then I used you for my eBay auctions but I’ve kept you & will keep you as long as you’re around. You are the leader in sending out protected payments (before anyone did it, PayPal protected the user’s bank info) & w how there is so much stolen identity & fraud online, you’ve always been a lifesaver! I’ve had my identity stolen 3 years in a row - info that was taken from Bank of America (either by an employee or hack) because it was the ONLY place I had given all the identifiable info in one place prior to the theft. It was a nightmare to get corrected & I still have snags once in awhile. But w payment services like yours (now we have ApplePay, AmazonPay & even InstagramPay), I don’t have to worry about my info being stolen! You also make paying others a breeze as many of my charities use you. I always get confirmation emails within seconds of the payment going through. I have never had a single issue w your service except once when I couldn’t remove an old bank account from my profile. But that corrected itself after a few months. So if I could, I’d give you 10 stars! PayPal is awesome! (Now if your Venmo was as great, but sadly it’s not. Lots of snafus & poor customer service who have no authority to do much of anything.)
  • Apr 29, 2022

    By Dalia Rizzi
    I recommend this app. It really easy to use. You get alerts, notifications. It is simple and funt to manage. The only thing is when you need to update your payment card or change it. I recommend to contact PayPal firts. It can be a confusing prosses. I also wish their phone number will be posted to be easy to find. But is not and it can be frustrating. Thank you
  • I do not recommend it! No la recomiendo!👎👎👎 Aug 10, 2021

    By cccahshsjdndndndnd
    I do not recommend it I opened the app and tried to link my card with the bank's by not letting me do it, I tried to receive help in the application, this was by mail that was the only way that the application gave me, I did what they told me in the mail, not being able to link my account, I asked a friend where I could call, after receiving the number I contacted PayPal and the information they gave me is that my account was permanently closed, and there was no way to remedy it, and it really bothers me that in Instead of trying to help to access the service they decide to close your account instead of receiving help to be able to use this application satisfactorily, I do not recommend it not to help the client! no la recomiendo! abri la app y trate de vincular mi tarjeta con la del banco al no dejarme hacerlo, trate de recibir ayuda en la aplicacion, esta fue por correo que fue la unica via que me dio la aplicacion, hice lo que me dijeron en el correo, al no poder vincular mi cuenta pregunte a un amigo adonde podia llamar, luego de recibir el numero me comunico con paypal y la informacion que me dieron es que mi cuenta fue cerrada permanentemente, y no habia manera de remediarlo, y verdaderamente me molesta que en vez de tratar de ayudar para poder acceder al servicio decidan cerrarte la cuenta en vez de recibir ayuda para poder utilizar esta aplicación satisfactoriamente, no la recomiendo no ayudan al cliente!
  • Mar 25, 2022

    By Jeff Cashatt
    Have used this app for years, completed dozens of transactions between both individuals and businesses / domestic and international, and never once had a problem with sending or receiving payment. Can't speak to their customer service or complaints resolution--because I've never needed either. The mobile app is easy to install and use, worked on 3 different Android phones, and interacts seamlessly with my credit union account. I'm 69 years old and I can figure it out.
  • PayPal works for dummies too! Apr 25, 2021

    By Standing Goats Rescue on YT
    I’ve been using PayPal for several years now, and absolutely love it so far! When I first started my PayPal account, I had only been using a smartphone for a little over a week. I never touched a computer before I got my first smartphone, so I was literally technologically ignorant....or a dummy in laymen’s terms. It was much easier learning to use PayPal than it was to learn how to balance a checkbook! If I was able to figure it out successfully in such a short period, then I can guarantee you that absolutely anybody can do it! PayPal has been a lifesaver for me, especially for online purchases. PayPal also has the very best security setup of every bank in existence....so you don’t have to worry about anyone “hacking” your account, if it does happen then PayPal is extremely fast at shutting it down and saving your monetary assets. My two favorite banking apps are PayPal and Venmo, and Venmo is also owned by PayPal....that’s why it’s such an awesome banking app too! If you have to debate with yourself over setting up a PayPal or not, then maybe you’re just not as serious about banking as you think. Is PayPal worth it? Absolutely! By the way, PayPal is the EASIEST way to pay for online goods and services...period!
  • Pay Pal debit card review Nov 7, 2020

    By Klynn-711
    I can not tell you how much Pay Pal has helped me get on track. I was living life somewhere between being a irresponsible , careless person to wanting to get my life together and actually grow up! I finally chose to grow up and Pay pal was right there to help me better understand my finances, spending habits, the importance of savings and just a better understanding in general of living a life that u don’t need to worry if u don’t ignore responsibilities but you take caure of them, not putting everything off. They also helped me “grow up “ by supplying me everything I need to understand and grow better in the world of credit and I’m very grateful! It’s endless all the tools that PayPal has for its customers! If you are ready to become a responsible adult who is on track for success, I highly suggest that you download the PayPal app and apply for their prepaid debit card. You can run your own business and u can accept payments , as I said, all the opportunities out there and PayPal has the tools to guide and help you achieve your goals and be on your way to a successful life and a much happier one!!!Your life will be in order because PayPal is with you every step of the way!!!! Thank you PAYPAL!!
  • A little disappointed Jan 25, 2021

    By hermeror
    As with other reviewers, I have had PayPal for many years and have not had any issues until recently. The newest website design is confusing to me. I sent in regular monthly payments as I had been doing for years. This was for a 6-month same as cash deal. Out of the blue I received a check for over $600 from PayPal. When I checked my account online i realized There were 2 separate accounts , one was charged interest for the same-as-cash purchase and a late fee; the other was where the $600+ check came from. I don’t remember this happening before. Apparently PayPal had made changes to the way they handled my account. If they notified me of these changes I don’t remember reading anything Besides, every year about this time we get notices of privacy laws, terms and conditions, and other legal papers with jargon that I just don’t keep up with I made a call to PayPal customer service and got the issue resolved. The gentleman I spoke with took off the extra charges without a problem. The Rep was professional but had no personality. It was ok though since he fixed the problem. I think I understand what I need to do now but I will be much more careful.
  • Mar 19, 2022

    By Paegan Messer
    User friendly interface, low transaction fees, check deposits, and debit card feature are my fave things about PayPal. That and it makes it super easy to pay securely at tons of stores online and between other users. It has also helped me save money by having a second account not linked to any cards or banks and have a certain amount transferred automatically on a schedule. Every little bit adds up right?! Love this app!
  • I WOULD RECOMMEND PAYPAL TO MY CHILDREN Nov 28, 2021

    By mattmad630
    I’ve been a PayPal costumer for about a year, over this past year I have had no problems with PayPal .. It’s a very easy banking app to use, everything is self explanatory.. If you are a customer having trouble it’s probably because you did not take your time or didn’t read everything through… If you have had issues no matter what state you’re from there is a Attorney General you can get a hold of and they take banking very seriously because it is federal. So if there’s a discrepancy with your money or transactions and PayPal is refusing to give you the customer service you deserve as a customer I recommend you call the attorney generals office immediately and file a complaint. Obviously the attorney generals office also does not look kind upon false allegations either.. As me myself and I as a customer I have had no issues whatsoever it works great for any online shopping I do, I do surveys and get paid to do them it works great for a payment option for a number of online employers even such as Uber or Lyft.. I would recommend PayPal to my children and to any family member with that being said I obviously trust PayPal‘s system.
  • Mar 28, 2022

    By Andrea Eddy
    Absolutely the BEST!!! Super easy to use, low fees and AWESOME customer service!!! They also put security as top priority!! I had an issue with my account but before I was even aware they contacted me and walked me threw every step to correct it and secure my account. They stayed on the phone with me the entire time until I was completely comfortable with everything and then called to check a couple days later!!! I don't use anything but PayPal for my banking needs. THANK YOU!!!!
  • In a case of fraud, it took a LOT of effort for PayPal to advocate for me! Jul 8, 2021

    By SurrealBog 115
    Update: it took me several attempts, but PayPal did finally investigate my case and found that the merchant was indeed at fault. PayPal issued me a full refund and I have begun using their services again. PayPal is a little more convenient to use at the point of purchase than credit cards, as it usually requires only a couple of clicks to make a purchase. If they will defend my rights as a consumer as well as credit card companies do, then I no longer have a problem using the app. This is not so much a case of buyer beware anymore. Just buyer, be aware… My original complaint: I made a purchase using PayPal and I never received the merchandise. PayPal allowed the vendor to charge my card immediately, yet three months later I still had not received my items. PayPal did not help me get a refund. I had to open a time consuming dispute and PayPal ruled in favor of the merchant! The merchant provided a tracking number from China that said the package was delivered to the US (no more specifics were provided!) PayPal ruled in favor of the bogus merchant without any further investigating. Also, navigating the app and Website to complain involved a lengthy case of hide and seek. I recommend making purchases with your credit card instead of PayPal. Your credit card will offer you much better protection in a case of fraud.
  • The only pay app I trust but,,,, Jun 2, 2021

    By IronTone
    I have been using PayPal for many years and for the most part you can’t beat the protection that they have. Out of over a thousand transactions I have had maybe a dozen disputes. Out of those disputes two did not go in my favor which I still don’t agree with the decision. The first dispute was I paid $30 for an item from a vendor within the U.S. and never received an order confirmation and ultimately never received the item. I physically called the company and never got anyone on the phone and only got a pre recorded saying that they are backlogged with orders and are doing their best to get orders filled after waiting months I filed a dispute with PayPal and after a month PayPal got back to me saying that they got no response from the vendor and if I wanted to escalate the dispute I had to respond within 7 days or the dispute gets thrown out, well during that response time I was on vacation in the Mojave desert camping in my RV riding ATV’s so when I got back to civilization and contacted PayPal they said that being that I didn’t respond in the allotted time that the dispute was closed. It’s only $30 but I just feel that maybe the response time should be a little longer. All in all, it’s a great service with great protection for their customers.
  • Great for buyers/consumers Nov 28, 2020

    By m89aria
    First, I would clarify that this app & company are almost 5 star for consumers with one minor issue being trying to address a problem or issue quickly with an actual customer service person. A lot of the common things can be done right in the app and additional automated processes are available on their full website (via Resolution Center usually). However, if you are using it as a Seller, you have to be prepared to have a good cash flow to cover resolutions pending, and occasionally are blocked access to your funds if an issue is being investigated like a customer complaint, even when not your issue. Sometimes for 10 or more days they can hold your funds hostage while you wait for their CS dept to investigate, allow for additional input deadlines to expire and then wait for a response/ judgement. I know it’s for the benefit of the consumer but in cases where you have abusive or not-so-honest consumers, it can be a challenge for a small business with small cash flow. And cash flow can easily kill a small business that is otherwise successful. So it’s still a good app but caution for some people who use it for business
  • Time for class action lawsuit against PayPal Nov 10, 2018

    By TimetoAct
    I’ve used PayPal off and on for a few years, I have an employer pay me thru PayPal since it’s supposed to be instant. Not at all, the same transfer into my account whether I use my debit card or account takes days instead of instant or the next day! Why? Because they feel like it, I tell customer service That I have an emergency and need that money quickly and they tell me I can request a check be mailed to me, it will only take 7 to 10 business days to be mailed out! How is that faster? I ask why the same type of transaction into my same account from the same sender needs verification? Not to mention I received a text confirming the transaction. So my options are request immediate cash at a local Walmart and pay $3.00 after waiting in their line for an hour or so and then drive to my bank to deposit it or wait until PayPal decides to deposit the money into my account? They hold the money for no reason even after charging you fees anyway you look at it. I think it’s time we start a class action lawsuit to get all these stupid fees refunded to everyone and demand what they promise, instant access to your money!
  • It would be a 5 for me, but I’ve had a couple minor issues Jan 21, 2022

    By Scontino
    Been a member since around 2004. Helped me get a small business started and back on my feet when I was out of work. New developments to come out every year to the service in the app both, are big improvements in my office. Anything new we go over with a fine tooth comb to make sure there are no bugs and the net is going to be beneficial and it almost always is. The only thing I would ask is maybe for some more reporting and easier reporting. That’s the way I search through and find transactions and it’s often difficult using the search parameters so I have to export it and use an outside tool to search. Other than that it’s been great and I would really recommend it to Yankee ball just starting out except not with the credit option only with the cash balance option. Then when they build up some credit they could use the card on there and eventually be able to use PayPal credit so it definitely shows a progressive method of increasing your financial responsibility - thank you PayPal !
  • PayPal is wonderful, but the additional features are lacking quality and customer service Jan 23, 2020

    By ScarletWhisper711
    Ive recently tried the “cash a check” feature and for days now, I’ve been left with little to no service. I’ve done as requested from both PayPal and Ingo (the party used to cash checks) while verifying my information and I can still not use the source while providing correct photo verification because the app crashes every single time (I’ve tried at least 50 times now). When trying to contact customer service, I get nothing. Contacting Ingo only gives me basic information. I’ve been trying for a week now?! I would let say that this feature is user friendly or an option for quick access to funds. I’ve used PayPal for many years now and while 90% of those services have been flawless, I have been shunned through a deceptive buyer transaction which landed me in the negative zone. I lost the product that I was selling (over $100 item) when they chose in favor that the person never received the item even with proof. That was years ago so I won’t fuss too much at this current point.
  • Intrusions and hackers! Nov 6, 2020

    By Lupejean
    For the Past two weeks I have been included on an act on until I cannot hardly stand it anymore. In fact, just now trying to get on PayPal I had a warning come up that this to site had been a danger for me to get on. I want around it another way and I hope they don’t catch me. These people are asking me such questions as my Social Security number my credit cards etc. I don’t know what to do I’ve tried everything and now I’m really stuck because I don’t wanna put personal information such as Social Security number and credit card for them to steal again. I wish PayPal would contact me instead of making me contact them the way they want me to. If it is them. I’ve had no problem with anything especially PayPal since the last two weeks and I can tell you I have had to change my password several Times on everything I do on the computer. I’m so confused I don’t even know what password I put where. I put a new antivirus on my phone and iPad hoping to stop them and it hasn’t. I’m at the end I need help. Hope you can help me PayPal.
  • May 12, 2022

    By Kara Guelfo
    It's always been a really good app to have for emergencies and quick transfers. The only problem that I've ever really had with PayPal is when I first made my account i had them send me a card but I never activited it and ended up losing it. I've tried 5 times to have another card sent to me and everytime it says it'll take so many business days but never shows up. It's very fustrating.
  • Apr 26, 2022

    By Luna Jackson
    PayPal is honestly not great as a seller, but it's great as a buyer. Mostly. The PayPal.me links almost never open for me and I have to search people manually to send funds. PayPal also keeps trying to "keep me logged in" on new devices without asking if I want that (spoiler: I don't) and I have to get on the website and manually turn that off. Overall it isn't the worst, but it could be a lot better.
  • No support Dec 1, 2021

    By tbwhite
    I have used PayPal for all of my business almost since they started. I have always preferred PayPal over the other online services until this past year. My biggest disappointment was last year I had a transaction that I canceled immediately and they still allowed the payment to go through. When I contacted them again they said it would be reversed. It was never reversed. I contacted them before the three days were up again requesting that they refund my money and they said they were advised by the vendor that it had been shipped. It’s been over a year and I still have not received the product!! I supplied them with all the information they requested including the tracking number. The tracking number is not a valid tracking number and they asked me to verify that so I screenshot the initial transaction, the tracking information, the tracking page, and have yet received my refund. They later told me that according to the shipper it was received. Advise and again if it was received I would not be trying to get a refund, but regardless I had still canceled the transaction immediately and sent them a screenshot of the cancellation and they never should’ve paid it to begin with. Buyer beware of the vendor, because Paypal is not going to follow through with having your back.
  • Not so hot Oct 29, 2020

    By bobbie Jo Tallbert
    Considering PayPal has been in business for such a long time he would think that they would have very good customer service and glitches out of their app but the customer service is not good at all when you talk to them they act like you’ve done something wrong or you’re hiding something they put too many random holds on your account having to verify all the time. When I set up my business account and trying to make an invoice for service it always goes back to goods sold I do not sell anything and I think I’ve been charged extra for that taken out of my invoices the only thing that I have experienced that was an ease was purchasing something online using your PayPal card but as far as my invoicing and sending money to people seems like there is always a problem and now they’re charging even more to even send money to friends and family where they are me anyway. When I’m trying to make an invoice it’s very slow and there are glitches in it half the time I have to redo my items and description and then sometimes they’re already there I think it could be a very very good and I probably wouldn’t even use it except for I have one client that will pay immediately using PayPal and it’s a big client so I use it. As far as sending money there are other apps that are better
  • Love the app, hate the new design Oct 22, 2018

    By AmyB8484
    This is a wonderful app. I never have any problems with it working, and it's so convenient to use. The only thing I don't like is the new design where when you open it up, instead of your balance being at the top, the latest notifications are at the top, and they're really large taking up a lot of room, and you have to open them to get rid of them, which is a hassle, even though you can see what they say without opening them. Then to get to your balance so you can tap it to do a money transfer, you have to scroll down past all that. I used to be able up open up PayPal, immediately see how much money I had, and boom, transfer funds in two seconds. Now I gotta go through the hassle of scrolling through notifications that someone sent me funds, when I already knew that because I got the pop-up notification, and scan through the visual clutter to find my balance. It's a chore to have to go through and open each notification message to get rid of it so I can actually see my balance. The new interface is cluttered and confusing. The balance doesn't stand out and is harder to pick out among all the other stuff, and that's the main thing people usually want to see first. Please change it back. This new design is horrible. Whoever's idea it was should be fired.
  • I like PayPal and the app but despise Synchrony! Oct 17, 2021

    By jcoop269
    Alright, so I’ve been using PayPal for like over a decade and have always been partial to it. Honestly, they’ve done well at keeping themselves relevant through ownership changes and tech advancements, so bravo to them on that. I’ll continue to use PayPal for the reasons above but the company needs to take care of one situation…the bank they’ve chosen to use for PPC!!! I used to defend Synchrony Bank but in all honesty, that was simply because they were yet to do ME dirty like they had many others. Well now they’ve wronged me as well and I’m highly annoyed! They had no good reason to randomly close my PPC account but decided that was the best course of action and in my almost 20 years with credit products, they’re the only ones that have done this, and never for any good reason. PayPal needs to switch to a bank that isn’t a buncha snooty behinds to service these accounts or I might actually just start using another service for my money sending needs. I’ve lost thousands in available credit overnight and down goes the scores, again for no good reason. So while this review is supposed to be for the app, their association with an establishment such as Synchrony has cost them two stars…sorry, but not really.
  • PAY IN 4 Jun 30, 2021

    By JnB03514
    Let me start off by saying I love the pay in 4 it’s awesome to be able to buy something and spread the cost out. With that being said, I don’t like that my card is charged immediately instead of after I’ve already placed my order with the vendor. Right now I have a payment on hold for over 12 days now because the vendor couldn’t complete the order and issued a refund. This happened less then a hour after placing the order. Second I was using pay in 4 for bath & body works went to PayPal was charged the first payment only to get back to the vendor site and my order wasn’t able to be processed because the items were “out of stock” so check my cart everything in my cart said it was available so no reason for it to be stopped in the first place. So I go to place my order and after already being charged it sent me back to the PayPal site to do it all over again so I would be charged twice! The money should not leave my card until I have completed my order! Now I’m sitting here waiting who knows how long for my money to be put back because I didn’t complete the order! And I know it’s PayPal taking this long because my card holder does not hold payments it will go back to my card immediately!
  • Alright, I guess Mar 27, 2019

    By MonBe1316
    As a card and bank processing system, it works well. There interface is user-friendly. It’s also pretty easy to find and send money to other people. However, it seems like the system randomly chooses which card to run. Sometimes it will pull the money in Paypal or a card or in a bank account. According to their terms, they are supposed to do the bank first if funds are available (unless otherwise indicated) but that doesn’t happen. I also choose for once specific card to be my “main” method of payment and a specific account to be my second. They rarely listen to that and just do whatever. I’ve worked in banking for nearly 5 years and see PayPal continually take out of the wrong accounts of those they serve. Note: as long as there isn’t anything pending, you can call to get an account removed (if preferred). PayPal also has something similar to the square card for businesses so you can have like a mini payment setup for in person customers. Alternatively, as a customer, you can have a PayPal card. Both are pretty neat. Now, if you have a purchase that is over $100, you can push it back using PayPal credit, so that is a pretty cool feature. As a whole PayPal is good but it has some big areas that need some attention.
  • I love it with a couple exceptions Jul 12, 2021

    By Katie cool from WI
    I feel a lot more safe knowing it provides an extra layer of security for us and think it’s a wonderful app! My issue is that it costs me money to send money to other people whether they have PayPal accounts or not. Fine, I can deal with that though. My biggest problem is that trying to deposit money to use in my PayPal account for my PayPal card for me to be able to use the card take FOREVER!!! I understand that sometimes they need to be sure the money is coming in from a valid place and I have the money to actually transfer, but even the bank doesn’t make me wait 5 days for anything! There HAS to be a faster way in this day and age. So basically if I want money in ASAP, I need to physically go somewhere to have it out into my account after I make the stop at the bank to withdraw money. I am disabled and that makes things extra tough for me. Please look into making this a faster process in the future because I don’t feel comfortable with my money being withdrawn right away and from my bank and just sitting in limbo until you post it to PayPal. What if an emergency came up and I needed that money? I would have no access to it from anywhere.
  • I want a refund Jun 18, 2020

    By double0014
    I bought something on Facebook, paid with PayPal gave them my home address. The seller sent me an email saying the package is on its way with a tracking number. The tracking number I checked after a couple of weeks worth of waiting and it was sent to a different address on the other side of Florida. UPS will not give me the address since it’s not my address, I filed a dispute with PayPalThat I don’t wanna pay for something I wasn’t giving and they denied it. So Facebook does not claim responsibility, UPS does not give me the information to get my package that I paid for, and PayPal doesn’t seem to be keeping up their end of the bargain as it was sent to a different address than mine and I cannot get my money backOn my PayPal credit card. You can’t find any number to call them and when you get to the messaging center in a five minute span for different people are answering you and all they’re telling you to do is what you’ve been doing. Very very frustrating. It was supposed to be a birthday gift that I spent good money for that now is lost and nobody seems to care. Very very sad because I loved PayPal up till this point just can’t find anybody to help me
  • Mar 23, 2022

    By Duggie
    3/23/22 recent update *Card controls broken* Fraud is up, and all these convenient money apps are getting hit hard, so keep that in mind when using these types of services. I've had 2 problems with unauthorized charges on my account in the last year and a half. Fortunately, both times I was able to get customer service to lock and reset my account. My account was credited with lost/stolen funds. PayPal made it right. Convenient, but I can't recommend using them for very much $
  • Bad Customer Service Jul 18, 2020

    By Xjohnny2000
    For as big and successful as this company is, you’d think they’d have good customer service. Every time i try to add to my paypal balance is transfer money to my bank, i get an error message. i’ve been using this app for years so i know i’m not doing anything wrong. i’ll go to the helo center, talk to an agent, they’ll “unlock” my account as like a one-time thing so that the transfer goes through. but then the next time i try to do it, it happens again and i have to get in contact with an agent again just to use a standard feature on the app. i have two bank accounts so i use paypal to get money from one to the other. and in the app, they let you have more than one card hooked up so like,, if that poses a problem then don’t make it possible. like don’t make it a feature IN THE APP. i’m not blaming their customer service representatives, they do all they can. but the permissions they’re given are insufficient when it comes to helping customers. they’ve specifically said that all they can do is a one-time account unlock and that they have no way to guarantee that it won’t happen again. they should be given more resources to help their customers. i would like to be able to use the app like anyone else normally would, but paypal is so finnicky that i’d abandon it if i knew of another app that gave me the ability to transfer between my bank accounts. i just want my money, it’s that simple
  • Mar 25, 2022

    By Amdarela
    Love how easy the APP is to use and the security it provides./ ******Update 3-25-22: I have been having ongoing problems with trying to pull up more transaction. It rarely opens the page and just shows a spinning circle like the page just won't load. I have been having this problem for several months. My APP is up to date. Please fix this problem.
  • Mar 15, 2022

    By Bailey Lambright
    For being a front runner in online banking I expected a lot more. It's cluttered and hard to find what your looking for. The fees are very high to move money to your own linked accounts. And paying for faster transfers is a joke. Still took several days to deposit back into the account that funds my paypal. Shopping discounts are nice but can be found elsewhere. Still can't get debit cards.
  • Good Product, Complete Lack of Help Feb 27, 2021

    By frootluipsss
    I use PayPal a lot, because the product itself is good. But only giving 2 stars because of PayPal’s continued commitment to providing less than the bare minimum of service necessary to dispute transactions, ask questions, and work through problems. 1. No telephone service during COVID-19. I get it, people were staying at home. But as someone who works for a humble non-profit, my employer was quick to find solutions for workers to keep their jobs while working from home. PayPal obviously didn’t do this. They were no longer offering help via phone, so talking to a human instead of texting was out of the question. I had to make a Twitter account and tweet at the PayPal Twitter account to get their attention. I don’t own or use Twitter, so it was troublesome to have to go to that sort of work to get my money back after I was the victim of a scam. 2. Like every other website on the planet, PayPal is obsessed with the idea that they’ve already answered your question. It’s difficult to even get in touch with someone through their help center, because they want to push their FAQ on you instead of allowing you to just ask your question. I have NEVER found the answers in FAQ, typically because when I need help it’s because I’ve already exhausted common sense options. Stop assuming your use base is all a bunch of idiots with stupid questions, and maybe answer the phone.
  • May 22, 2022

    By Kermit Dangerfield
    I had automatic top off turned off and PayPal app topped off from another one of my bank accounts anyway and left me with a negative balance in my other account and then I have had security issues that will not allow me to transfer money to another account nor can I send money to anyone else using PayPal. All I can do is order online and with my PayPal debit card. It may seem as a small ordeal but it's a huge trust and reliability issue in my opinion. I shouldn't have problems as I do.
  • May 17, 2022

    By Shacara Swagger
    Is the PayPal system down because I can't transfer any money to my bank account. I can't even make any transactions at all or can't get my money directly. Three of the transactions said pending right now and it still can't make any transactions at all, please tell me that you can fix all the problems that's going on with PayPal. Can PayPal stop with the security checks? On the website, there's multiple options, on the app, it's only one option plus my phone ain't on
  • Apr 24, 2022

    By jake wolf
    I'm probably more dealing with PayPal than the app but I've repeatedly had to relink cards and can't send money frequently because of this. I believe it's a security issue because I often send to the same person this should be something I can adjust the settings and sensitivity on. that's a very basic fundamental for something like this and yet there's nothing like it on the app.
  • This company is likely to get sued Dec 13, 2021

    By Wynn Gildee
    PayPal hasn't presented any problems for me, YET. If one is to occur, I'll also test the costumer service. But the costumer reviews are pointing to one thing: It presents no problems, or it ruins your whole life by HOLDING ALL YOUR MONEY FOR DAYS! Really? First, they need to add a more safe way to add information! You can use ANY name with ANY information, valid or invalid, and BOOM, you have an account. No wonder half of the people hate the app! I honestly love the idea, but more work needs to be put into the customer needs. Seeing as a person could lose a life savings through the app, I recommend putting a small defensive system to prevent this. My idea is to verify if the person is actually who they say they are. Seeing as you handle large amounts of money. It wouldn't cost you much to send an employee to a house if you're suspicious of who's using the account. Also, providing a technical support phone number on the front page might help some users who are having issues. If you already do this, I haven't noticed. My apologies! Back to the point, you do not have to do this, but I would like to help a potentially great business from getting sued! Thanks again for making payments easy! P.S. (I'm not the most patient person when it comes to losing money, so if my account were to get hacked, the problem would go straight to technical support!)
  • Apr 19, 2022

    By Stephen Stromsky
    I've had a terrible time with this app. I originally downloaded it to use as a form of payment for my time online. But it doesn't allow me to link bank/debit cards to fund it. And even worse? Support has been unhelpful. I've been sent to just about every department except the one that can fix these issues. I have just re-downloaded it in hopes that it will correct these issues. If not? They can keep the 6$ l have on it and I'll figure out something else with another service.
  • May 15, 2022

    By KC
    When I try to remove an automatic payment through the app, I get an alert that it will end the payment. However, I cannot display the full page of the alert to continue. All I can do is hit the X to close the page, I cannot scroll through to to acknowledge the warning to end the payment. Therefore I will have to go online to complete. This renders the app useless to me. It is also annoying to have to continuously enter my password to work within my account. Galaxy Note 10+
  • May 25, 2022

    By Linda K
    I can't copy the link in your reply - Play store prevents copying from there. I sent an email, but now I am supposed to call. I don't have time or privacy to call in. It shouldn't be this difficult! Also the cookie message now covers the screen so I can't enter code. I accepted cookies but message still there. Before that, when I logged in & input code, the app just disappeared - poof it's gone! I have tried doing all the updates, and uninstall/reinstall but it keeps doing the same thing.
  • Someone stole my identity on Paypal when I was underage and they refused to fix it Jun 10, 2021

    By Linds_23
    I sell clothes on depop and was having issues with my PayPal account linked to my personal email (which I’ve had since I was 12). It eventually got to the point where I just had to contact PayPal which is nearly impossible to even find a number to call for help. When I found one and waited half an hour for someone to talk to me they told me someone else had been using my email starting when I was 14. My email is very clearly a girly email and has my first name in it. They told me they could not do anything even though someone with a clearly different name was using my email to make purchases while I was underage. They refused to even try to contact the person. I offered to give anything I could to prove it was my email but they said the person using my email was the only one that can change it. For being a company that is constantly asking for more information and my social security numbers to prove I am who I say I am they did not care one but that a male who stole an underage kids email was able to pay with it. Honestly horrified and disgusted. I will no longer be selling on an app that requires I go through PayPal because they are difficult to contact and do not care about their customers. I would never recommend this app to anyone selling or buying things because there always seems to be additional issues with PayPal withholding my money and I know many others have had the same problem.
  • May 22, 2022

    By Colleen Covert
    Well this seemed like a convenient app that was safe and easy to use. Not if you have a small business! I signed up for a business account for my sole proprietorship and went to bed last night. Woke up to emails stating the account violated terms of service(it has no transactions and I don't see any requests for information) and that it's permanently disabled. Oh but don't worry! You can't close it either. And if you need help you have to call them. No email or chat available.
  • More like CRapp amiright? Nov 15, 2020

    By AP278
    This app is barely functional. The help center isn't helpful. It refers to all manner of things that aren't available in the app, but of course they don't bother to acknowledge that, probably because it would actually be helpful. Similarly, unlike most modern apps and appropriately named help centers, none of the "help" articles link to the things they reference, leaving you to hunt on your own for them. Again not helpful. Not only that, but "advice" they offer isn't helpful - and when it inevitably doesn't solve your problem then you have the singular option of sitting in a worthless chat talking to a bot. Even if you manage to find a phone support option, their automated - that's right, automated, because why pay a person to do a good job when one can rake in the cash after you replace everyone with a computer database full of canned responses that still don't resolve your query - phone system will pretend you can talk to a human person just long enough to lull you into a false sense of resolution (about 3 minutes) before informing you unceremoniously that they aren't ultimately going to bother connecting you with anyone at all. And then hang up on you. Even though you're trying to reach them during their operating hours, which are posted right before your eyes when you select the rare option to call but which are also apparently a farce. Why are we still using PayPal at this point, you guys? I mean, with friends like these, who needs enemies?
  • Apr 15, 2022

    By Niles Plante
    Good app, except for the nanny feature that won't let me take a screen shot of a receipt to prove to someone that I sent them money. I get that this is a security feature, but this "security" feature doesn't add security. Anyone who breaks into my phone can still take a picture with their phone. The only one this security feature inconveniences is the person it is supposed to be securing.
  • They have dropped the ball two many times. Jan 21, 2022

    By Springbabyface
    I just got off the phone with PayPal wasted an hour of my life today just like I did a week or two ago trying to get something transferred correctly from my PayPal card account. I even called ahead of time to ask them how to properly transfer the money into this account so that I could pay two bills one with them and their pay in 4 account. And one with an insurance company I have connected to my PayPal. There was a glitch error in the app where I tried to transfer the money and pay the fee to instantly get the funds back and somehow it transferred to my bank account and now it’ll take four days which will be making the bills I have to pay late. They told me even though it was instantly done there was nothing they could do on their end. And tried to tell me multiple times that I press the wrong button when this isn’t my first time using this account I’ve had PayPal since 2011. The customer service reps clearly don’t speak English and that’s not because they are minorities they do not speak a language where we can communicate. And they’re quick to rush you off the phone or blame you for their errors. Once my payments are done late but done I will be canceling every single account I have with PayPal. It was also a Way for me to access my Twitch funds however that was changed seeing that they are going to continue playing with my time and money. PayPal has have lost me as a customer forever.
  • Scammed and PayPal won’t help Dec 31, 2021

    By Mommyandme2002
    My very first transaction I did online was through PayPal because I had trusted that if anything went wrong with the sale, I could rely on PayPal to keep my money safe and give it back if the sale did go wrong. Surprise surprise I did end up getting scammed, I didn’t receive the items at all and the sellers completely ghosted me. I went to PayPal support and was excited to find “buyer protection” and I was more than eligible for this because obviously I didn’t receive the package. I sent them a whole bunch of proof (me talking to buyers and them ghosting me after I asked about the package, the buyers website which eventually did get taken down for obvious reasons, their fake good reviews along with the bad real reviews giving them low stars. These all got deleted including my review, and others). I waited patiently till I received an email saying my case was denied because… the package was delivered. Okay, I am well familiar with people trying to scam businesses and getting free things but I had sent PROOF that the package was false from the BEGINNING starting with the tracking number they had given that isn’t even a valid tracking number! And PayPal had the nerve to tell me it was somehow delivered. I tried to file another report but I keep getting redirected to a case closed page. I wasn’t sent any proof that my package was delivered and was left disappointed with the laziness of the support team. Won’t be using PayPal again unfortunately.
  • May 19, 2022

    By Derek Jones
    Seems to be made intentionally difficult to link and send money with bank accounts directly, these days(free with linked account). Though sending money is still fairly straightforward for cards only(comes with a fee). The linking pages don't work half the time, and success once doesn't mean it'll remember the accounts. Even though they'll show up in the add money section, in the wallet, even as confirmed accounts, and mysteriously missing on send unless linked again via the link provided.
  • Horrible Service During Pandemic Jun 17, 2020

    By mmaddie05
    I recently downloaded PayPal during the current situation to make purchases online easier, I had heard that PayPal was a great service so I downloaded it. I regret downloading the app!! When I receive my first payment I had to accept the money which meant putting in pictures of my government ID, my SSN card, and a few more things. This was fine at first but it didn’t accept them because the name on them (my full name) didn’t match my account name (the shorter version of my name). So I had to change the name through the account, when I tried to submit my birth certificate for identification it didn’t accept it because my name was too long. I tried messaging the company and every time I got an employee to message they never responded until I got another employee 8 or more hours later that did the same thing. So I decided I had tried enough and needed to call customer service, I gave the automated voice system all the needed info and they sent me to another voice system that said the customer service line is closed due to COVID. This is extremely ridiculous!! I need to speak to someone ASAP and none of the other options are working! Totally hate how PayPal is handling this I would be ok with wanting longer to get someone on the line, but having no call option at all, that’s stupid! I will not be using PayPal any more and will be switching to one of your competitors sorry not sorry 👎🏼

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