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Paycom

Paycom

Paycom Software, Inc.

Manage your own payroll and HR data

4.6
173K+ Reviews 500K+
Free
14MB
  • Editor's Choice
  • Free

Negative Reviews in Most Helpful

18.3% Negative Reviews

Out of 120 most helpful reviews

  • by Carley Hager

    This app gives me constant trouble clocking in and out, it freezes and has to be refreshed constantly. If this part worked better it would be a great app. It has a great feature for requests off and I like being able to see my timecard and vacation hours available.

  • VERY BUGGY APP!!

    by tossyourwords

    Hopefully the developers will read this review for some constructive criticism. I’ve switched to using an iPad only for a computer, which has been largely successful; except that the success depends greatly on the competency of the apps I use. This app has a rotation problem. I’m using a 12.9” iPad, so it’s very often in landscape orientation. But this app seems to presume I want to look at everything in portrait orientation. It starts in portrait and I have to rotate the iPad to portrait and then back to landscape to get it to rotate. Then, if I open a pdf, it will switch back to portrait and stay that way while viewing the pdf, incapable of rotating to landscape while it’s open. When it’s closed, I have to rub blue with rotating again until I get it back into landscape. It’s almost unusable on my iPad. Furthermore, in typing this review, I’ve also discovered that it doesn’t work with my apple Bluetooth keyboard. At all! The keyboard works absolutely everywhere else on my iPad, but not at all inside this app. Why bother having this app on the iPad at all if it’s going to be unusable? Best switch it to an iPhone only app. Or, preferably, make it more usable on an iPad.

  • by Vandreal Conley

    This would be a better review if for one very annoying problem. Ever since I downloaded this app my Location Services on my phone are being turned off sporadically. I have also found out I am not the only one this is happening to. FIX THIS APP!

  • Just as bad as mobile web

    by Cross country tourist

    The only advantage I can see to using this app over visiting the paycom website on your mobile browser is the ability to use Touch ID on an iPhone. Otherwise it feels almost identical to the mobile browser experience, which is extremely lacking. Setting availability in your schedule is particularly nightmarish. At least in a browser like safari you can put the phone in landscape and figure out what date you’re looking at. This is actually lost in the app. On top of that it’s still extremely painful to set your availability within a certain window on each day. Please just let me type in the start and end time rather than dragging a green box around a tiny window.

  • by Justin H

    Never states specifically what is in each update. Who knows what is going on with your personal information. EDIT: In response to the reply from Paycom: Just put what is being updated in the application. That's it. Periodically saying, "Hey, just improving the app, trust us!" doesn't tell your customers anything.

  • “User interface enhancements”

    by MatthewMGR

    I love when lazy developers refuse to support their customers’ love of technology by sticking their head in the sand. Some of your customers actually update their devices. Time to keep an eye on the future and begin to be proactive. Until then, react faster and support the iPhone X! UPDATE: Your failure to address my actual concerns are laughable. Yes Face ID is supported; Apple made it backwards compatible with Touch ID. Perhaps you should actually use your application on an iPhone X and see the pitiful black bars at the top and bottom. It is sad that you’d try to shift your message and act like your customer doesn’t know what he’s talking about. Your newest version does NOT fully support the iPhone X. Everything is NOT fine with your application!

  • by Sir Science

    good luck if you forget your password. because of "security" they cant keep your password so reseting it is done via your hr. the biggest and quite possibly the stupidest system i have ever had chance of using. banks, other pr, goverement systems and even college software can all keep your information securely but apparently not Paycom.

  • Does Not Update Information

    by Kknorri

    I had an issue with this app the first time I had to complete a checklist. I finished one of the items before I noticed it was a part of the checklist and by the time I came to check it off, it would not recognize the information. So even though the information was filled in, it didn’t recognize that it was. I had another issue when my boyfriends computer auto-filled his email and phone number into my contact information. I noticed this afterwards and tried to change both pieces of information, however every time I clicked “Update”, it went back to my boyfriends information. Overall, it has an issue with recognizing info and updating/saving info.

  • by Brandon Buehrer

    Now it won't let me set up the quick login, so basically I'm not using it anymore

  • by Cesar Vazquez

    The app no longer allowed me to log in using my finger print scan. I have deleted and scanned my prints again on my phone but, it still won't log me in. It tells me to use my user name and password instead.

  • by Gretta G.

    This program is Very cumbersome. It's not easy to enter dates or information. I am having a problem entering my zip code. It wont accept it however it's the only one I have. Not sure how to fix it. It wont complete without it.

  • by Ethan Weatherwax

    App sucks. Do not use this for your work. Incredibly inconvenient and causes many bugs on your device.

  • by Cheryl Sanchez

    This app is the worst I've ever encountered. Always problem signing in. Not for only myself but all of my co-workers too. If I had a choice it would certainly not be this app

  • Review

    by YffuTM

    The concept of this app and all it has to offer is genuinely a great idea. It consolidates and simplifies most of everything that you may want or need to know in the palm of your hand. With that being said, the app would have to consistently function properly in order to truly create such convenience. There is constant login error issues and if successfully in the app, there are loading issues or you just get booted out of the app all together. Tweak these issues and you have one great app!

  • Getting worse

    by Sws2k42

    They keep making the buttons smaller and closer together causing misentries; use to have to time sheet opened when viewing but now it’s closed and you have to select which day u want to look at instead of just scroll to the day. Of course that’s another button to push. The “add features” are only available for an additional fee to the employer. It’s getting worse not better and harder to see the print the older you get.

  • As intuitive as Quantum physics

    by FreeT-roy

    User name cannot be changed and is pre-set to super un-memorable alphanumerical. To make things really frustrating the fingerprint id doesn’t work and there is no error messages or anything to tell you what to do instead. You have to find your way to settings just to login manually. Mileage tracker stops in the middle of trip leaving you with no proof of miles and a mess of paperwork to get covered. Wish there was a negative stars option for this review.

  • App stays sideways, when launched from Keyboard Cover

    by StuFisch

    For the most part, the app works fine. *BUT* - on an iPAD, if you’re using a keyboard cover/case, you’ll need to remove it, hold it in portrait mode, launch the app, sign in, then wait for it to load, *THEN* turn it sideways (landscape mode) and return it to the keyboard cover/case If you want to use it with a keyboard. Developer doesn’t think this is a problem.

  • Can’t do anything you’re supposed to

    by allthegoodonesgone

    The functionality of this app even the desktop website is trash can. After watching the Paycom University videos and reading the manual there is literally no way to access some of the functions like checking your hours or requesting time off. There is supposed to be sub categories for time management and time off request but they are nowhere to be found.

  • Trash

    by Ir0n Cobra

    All I want to do is reset my password but this app makes it the most frustrating thing in the world. It says I’ve been sent an email with a temporary password but that is lie because I haven’t received anything and I keep refreshing my inbox. How long does it take to send an email? A week? And I know it’s not because they have the wrong email since I have previous messages from them in my inbox.

  • SOOOOOO BUGGY AND FRUSTRATING

    by jaebrooks12

    The new update is extremely buggy. Right off the bat, the login screen is so slow. Who the hell cares about these flashy animations and transitions? I just want a fast log in. On top of that, the quick login has problems too. Sometimes I can’t register a pin, sometimes it says my pin is incorrect even when it isn’t, sometimes it just blanks as I type my pin. Seems like a very hastily thrown together update to the app.

  • Not user friendly.

    by ty13rrrrrrrrrrrrrrrrrrrrrrrrrr

    Over all, gets the job done...I guess. Lacking iPhone X support. Throughout the app, the UI is very ugly and unstable. Would love to have some kind of graph or charts per pay period as well as year to date. App is pretty much the same as the mobile site which isn’t pretty. Looks like the app was designed 10+ years ago. Take some lessons from ADP.

  • Schedule viewing is poor

    by mtnjenni11

    Overall viewing a schedule in this app is not ideal. Would love to have an option to see a roster of who is working. Having an chart is not helpful on mobile devices. Viewing schedule is what I as a manager and my staff use most often and this app makes that difficult if not impossible to look at that info easily on the fly.

Negative Reviews in Most Recent

  • by A Google user

    horrible! app. sticks, hard to download, app twirls for a looong time. still trying to download app, at this moment

  • Can’t login

    by I_MeowLoud

    I can’t even login in with the information given to me. AT ALL, now I’m locked out and didn’t even sign up yet

  • I can’t log in

    by Gina 514

    I downloaded the app and it won’t let open. It keeps saying that my password or is is wrong. I really would like to use it

  • No descripción

    by bettystefa

    No describe cuantas horas y el monto de las horas a como por hora

  • Terrible App

    by Concetta V 33

    Pray that your job does not get this app.

  • Need to scrap

    by Loopo live

    You should scrap this app, and start from scratch. Constantly notifying me of new Learning center corses when all that is available are the same how to use Pay com. So many problems to list.

  • Getting worse

    by Sws2k42

    They keep making the buttons smaller and closer together causing misentries; use to have to time sheet opened when viewing but now it’s closed and you have to select which day u want to look at instead of just scroll to the day. Of course that’s another button to push. The “add features” are only available for an additional fee to the employer. It’s getting worse not better and harder to see the print the older you get.

  • Employee

    by deerheadtwo

    Why can’t paycom just E-mail me my paystub? There’s no info on my paystub that’s national security. At a minimum you could e-mail me my deposits, 99% of the time that’s all I need.

  • Worst decision my company made

    by 33Zepeda

    It’s already February 15 and we don’t have our W2 forms for our taxes... always errors in our paychecks... don’t do it....

  • Too many updates

    by Dew Drop Winslow

    As soon as I update the app, go to clock in for work, I’m immediately asked to update the app. STOP UPDATING FOR 5 MINUTES! GOOD LAWD!

  • Web Browser

    by Mr Y.

    This app is nothing but a web view. The web site it is wrapping is behaving like any mobile site. It is a poor enterprise solution for write once deploy on multiple systems. The user experience is far from a native application. Very bad for the user.

  • Extremely buggy

    by Tech Infusion

    A lot of times I'll punch in times and it puts it on a totally different day even though I have selected the correct day and time. When adding punches, it would be really nice if the calendar automatically updated to the current day. It takes way too long to get to the calendar. It asks for security questions, shows me my remaining job duties, asks me if I want an update, asks me to change my password, asks me what my security questions are and pretty much everything else you could think of to interrupt someone from clocking in. Fix this app, please and thank you.

  • App ok

    by MKillian

    The app is ok but the service overall is horrible. Company switched from ADP and I never realized what a good service ADP was.

  • So annoying!!!

    by DeckardPDX

    In the span of one month, this app has been updated 5 times. It’s really annoying to be promoted to update so constantly. I feel like every time I open it, it prompts me to update. And the features never change!!

  • Frustrating

    by Danny Dolla

    FIX YOUR APP ITS NOT WORKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • No entry

    by pouty tammy jones

    Unable to access paycom with my username and password. I have the right one but it refuses to acknowledge it. It tells me it is the wrong one. I have it written down and tried to put it in but it says it is the wrong one. Not very happy right now.

  • Unsatisfied

    by vi stilvde ge

    Just switched to paycom from ClockShark and I’m not satisfied with how the app is working. It also takes forever to load.

  • Terrible App!

    by itsmeTiff

    App is full of bugs- I currently can’t access Any of my information due to an application error that prompt you to answer security questions and told you your security questions are incorrect although you are currently creating them. Makes no sense. This app needs an update desperately

  • Could be good.

    by Cleo2121

    Save allocation, having to put in my job code etc every time is very annoying.

  • Login page

    by sweiss19

    I can’t seem to get past the login page. It has the keypad stuck on the last 4 digits of SSN and no way around it.

  • VERY BUGGY APP!!

    by tossyourwords

    Hopefully the developers will read this review for some constructive criticism. I’ve switched to using an iPad only for a computer, which has been largely successful; except that the success depends greatly on the competency of the apps I use. This app has a rotation problem. I’m using a 12.9” iPad, so it’s very often in landscape orientation. But this app seems to presume I want to look at everything in portrait orientation. It starts in portrait and I have to rotate the iPad to portrait and then back to landscape to get it to rotate. Then, if I open a pdf, it will switch back to portrait and stay that way while viewing the pdf, incapable of rotating to landscape while it’s open. When it’s closed, I have to rub blue with rotating again until I get it back into landscape. It’s almost unusable on my iPad. Furthermore, in typing this review, I’ve also discovered that it doesn’t work with my apple Bluetooth keyboard. At all! The keyboard works absolutely everywhere else on my iPad, but not at all inside this app. Why bother having this app on the iPad at all if it’s going to be unusable? Best switch it to an iPhone only app. Or, preferably, make it more usable on an iPad.

  • A joke!

    by Goot1360

    This company and this app is an absolute ridiculous joke! I hate the fact of my company switched to these idiots!

  • Get field needs work

    by Scout43jla

    At work it is a hassle to punch in and out and lunches. Take minimum 15 attempts before i give up. Works on and off. Locations need to be revised

  • App stays sideways, when launched from Keyboard Cover

    by StuFisch

    For the most part, the app works fine. *BUT* - on an iPAD, if you’re using a keyboard cover/case, you’ll need to remove it, hold it in portrait mode, launch the app, sign in, then wait for it to load, *THEN* turn it sideways (landscape mode) and return it to the keyboard cover/case If you want to use it with a keyboard. Developer doesn’t think this is a problem.

  • Try to learn some from ADP. Bad experience as an APP

    by ap3344

    Try to learn some from ADP. Bad user experience as an APP

  • Horrible

    by cmacxtrasauce

    If your company is looking into this, go with ADP, the app never seems to work loses your login info, then tell you that the answer you put for your security questions are wrong, question like my mother’s maiden name....worst app ever for a business

  • Hard to login

    by Sweepout

    Recently my company switched to Paycom. Unlike the previously used service we can’t change the username and the usernames are so impossibly long and hard to remember it renders the app useless. I set up fingerprint log in and it keeps going away that I ever did that.

  • Trash

    by Ir0n Cobra

    All I want to do is reset my password but this app makes it the most frustrating thing in the world. It says I’ve been sent an email with a temporary password but that is lie because I haven’t received anything and I keep refreshing my inbox. How long does it take to send an email? A week? And I know it’s not because they have the wrong email since I have previous messages from them in my inbox.

  • Real pain

    by ARFF Mechanic

    Have to constantly answer security questions every time to log on. Takes a long time to load and payroll info is always at least a day behind

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Paycom

Paycom

4.6 173K+ Reviews
500K+