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ParkMobile - Find Parking

ParkMobile - Find Parking

Parkmobile, LLC

A Smarter Way to Park

4.7 Ratings 1M+ Reviews 1M+ Downloads

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About ParkMobile - Find Parking

Ratings & Reviews

4.7
1.0M+ Ratings
  1. 5
    86+%
  2. 4
    7+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    3+%
Write a Review
  • Good at the basics, two annoying issues Sep 19, 2019

    By Decadeindc
    ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
    more
  • Feb 2, 2021

    By Andrea Givins
    I love that my paid parking is made so easy! I can park and pay from my phone - no more standing out in the open with my purse at a kiosk. I can even pay for my loved ones with a simple text pic of the kiosk code - was able to add the 5 different vehicles in my household! Love this app and highly recommend. 5 stars all the way!
    more
  • Glitch caused me to get a parking ticket, but developers ultimately reimbursed me Sep 22, 2018

    By NM2112
    I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
    more
  • I like it Nov 2, 2018

    By TinyTBS
    I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
    more
  • Good app, bad business practices Jul 11, 2019

    By ads-are-aids
    Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
    more
  • Feb 20, 2021

    By Randy Mitchell
    The app used to work fine 3 updates ago now it erases my profile everytime after every update. It would always say cant find network when trying to use with me being in good service area. I uninstalled it and tried to reinstall and it wont get past 35% when loading so I can even attempt to try it anymore. What have the developers done to this once useful app that even use now.
    more
  • Feb 17, 2021

    By Queti Importa
    Awful application, I tried to extend my parking and app didn't move, tried several times on my phone and also on my friends phone. After several attempts, I had to call to pay! This is not good for tourists just going to the beach! I have an app for the city of Chicago and works great, maybe you should use the same app developer.
    more
  • Terribly unreliable - caused me a parking ticket l Oct 9, 2018

    By Jwillfisher
    I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
    more
  • Feb 11, 2021

    By Stephen
    35 cent service fee for $1 parking?? This company is strictly amateur. The site runs you around in circles. None of the links are highlighted and support is not helpful. In order not to be charged a 35% service fee, you have to scan and email your license and a utility bill plus email address and tag number. They already have your email and tag number, and when they have that, they have means to confirm your residence, so why all the obstacles? Quarters are easier and much less costly.
    more
  • No-help Desk Sep 19, 2018

    By Namaste CaliMan
    Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
    more

No reviews available

  • Feb 2, 2021

    By Andrea Givins
    I love that my paid parking is made so easy! I can park and pay from my phone - no more standing out in the open with my purse at a kiosk. I can even pay for my loved ones with a simple text pic of the kiosk code - was able to add the 5 different vehicles in my household! Love this app and highly recommend. 5 stars all the way!
    more
  • I like it Nov 2, 2018

    By TinyTBS
    I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
    more
  • Cost me a $30 violation Sep 4, 2018

    By GioZway
    Older versions allowed easy switch between cars. Also clearly identified which car you were paying for parking. You need to now go into settings and change your default car anytime you want to pay for a different car that is already in your list of vehicles. I have three cars and was confused as to which car I had set as the default since it did not tell me as I was setting the parking duration. Paid a $30 violation plus the fee to the app plus the $6 to the city for the other car that was home in my driveway. MAKE IT EASY TO switch between cars like before. SETTINGS ARE NOT SOMETHING YOU SHOULD HAVE TO TINKER WITH WHEN YOU HAVE A CAR FULL OF KIDS AND YOU ARE TRYING TO PAY FOR PARKING. UPDATE: Changed to five stars from one star. App owner made good on promise to make things right. Expeditiously handled the complaint to my satisfaction- above and beyond which is rare. Thank you.
    more
  • Feb 25, 2021

    By Sunflower Pickel
    Everything was fine until logging in one day or I didn't have to login with already logged in but then I asked my password hadn't used my password for a year so I had to go back and re-register my password very inconvenient at the time because I was trying to get into the parking lot thank you
    more
  • Use this app 3 times a day everyday- never have issues Jun 5, 2019

    By Sabs20202020
    I have been using this app for at least 5 months now and use it very often so do my colleagues, friends, clients and guests. Everyone always mentions how convenient it is. It also runs very smoothly. Once in a while they will not find the meter I’m trying to charge but I think they’re in the process of integrating all parking meters to have this fab feature. I believe I was also sent a $5 Starbucks card upon signing up. I think that’s the only time I’ve ever received a gift card for another company as a thank you gift. I thought that was so classy. I was very impressed at both their generosity and thoughtfulness. I’m just in the process of understanding the benefits of being a premier member I hope this means I can pay in advance or schedule a payment. All star app. Much appreciated. I wish you guys all the best!
    more
  • Glitch caused me to get a parking ticket, but developers ultimately reimbursed me Sep 22, 2018

    By NM2112
    I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
    more
  • Feb 2, 2021

    By Doug Spradley
    Good app but minor issue (at least where I live)-- when your day of parking ends, but you've set a full day of parking, the app will continue to count down past the end of parking until the meter runs out. For example, I get to work at 1 pm and will work past when metered parking stops in my town (9 pm). Unless I stop the app manually at 9, I'll worry if I might be charged by my town for those extra hours I'm using the app. Fix it.
    more
  • Feb 4, 2021

    By Sandra Hill
    I am satisfied for the most part. Just lately I'm having trouble signing in everyday. Like I don't have an account. Says I'm entering the wrong location & I'm asked to create an account everyday. Takes too much time when trying to get to work.
    more
  • Good at the basics, two annoying issues Sep 19, 2019

    By Decadeindc
    ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
    more
  • Good app, bad business practices Jul 11, 2019

    By ads-are-aids
    Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
    more
  • Feb 16, 2021

    By Matthew Royal
    Works ok, but parking meters don't seem to register that I've paid: none of the ones in Sacramento seem to turn green anymore. Also, parking meter label QR codes are too small to scan while still inside your car: this should be changed for the user's convenience and safety.
    more
  • Useful and frustrating app Oct 26, 2019

    By Luvvygirl
    I use the app only once every month or two when I go to Walnut Creek or Oakland. It’s very convenient to use for parking instead of looking for change or pulling my card out and dealing with the parking meter. The app though is very frustrating in a few ways; 1) it never picks up the parking zone I’m actually at but seems to pick up every other zone around me. So I always have to punch in the zone. 2) After going a long period without using it, the app always ask me to setup my payment method even though I’ve done this numerous times with cards that haven’t expired since the last time, 3) more often than not I punch in my zone, then my space # and hit continue when it asks me to select a vehicle. There’s no list and no option to bring up my list of vehicles so I have to cancel and go to my vehicle list only to see all of my vehicles are there and my primary one is set to default. After checking I then return and it allows me to restart and finish the parking process. Like I said the system is very useful but the user interface needs work.
    more
  • Feb 17, 2021

    By Emily Diamond
    Convenience at a price. They charge a fee for letting you pay through their app. They also were over charging me for months and when I talked to someone about it I was told it was the city that had changed the prices. Even though the prices on the street with quarters never changed. I use it out of necessity but I really don't like it.
    more
  • Terribly unreliable - caused me a parking ticket l Oct 9, 2018

    By Jwillfisher
    I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
    more
  • No-help Desk Sep 19, 2018

    By Namaste CaliMan
    Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
    more
  • Feb 5, 2021

    By Nicole Van Hoey
    always frustrating. good in theory. useful in principle. in reality, app won't let me key in codes (no return button?!) so I'm forced to use their location services. I get reminders by text, app, AND email, which is disruptive. one way is sufficient. I've actually had to move parking from a clearly marked zone to one that the app picks up with their map. maddening.
    more
  • Got me lost trying to find my car Oct 31, 2019

    By jtbeetle89
    Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
    more
  • Going Downhill Jan 28, 2020

    By JL 5285732
    This app has historically been excellent. Recently though a ton of bugs have been introduced. It seems to have lost my account information; I can login with my phone and password and it has no history no payment methods and someone else’s vehicles. I tried to log out and log back in but when you log out it leaves “sign in with faceid” on, so you get stuck in a logoff-logon loop. Had to cover my faceid sensor to get out of it. Added credit card as only payment method but it tried to use PayPal instead on check out. When that failed, it lost all information and I had to start over at a map of the US. I did it again, the second time for same location it wouldn’t give me the max/all-day option, only duration. I selected the max 13 hours on the menu and when I hit save it set to 8 hours. Did it three more times and third time it kept 13 hours. Went to checkout and it was back to 8 hours. I hit “change” on the duration and it started me over at map of US. I eventually succeeded (I think) but total time elapsed fighting with the app was 14 minutes; incredibly buggy and disappointing given how great and smooth this app used to be.
    more
  • Feb 20, 2021

    By Randy Mitchell
    The app used to work fine 3 updates ago now it erases my profile everytime after every update. It would always say cant find network when trying to use with me being in good service area. I uninstalled it and tried to reinstall and it wont get past 35% when loading so I can even attempt to try it anymore. What have the developers done to this once useful app that even use now.
    more
  • Feb 17, 2021

    By Queti Importa
    Awful application, I tried to extend my parking and app didn't move, tried several times on my phone and also on my friends phone. After several attempts, I had to call to pay! This is not good for tourists just going to the beach! I have an app for the city of Chicago and works great, maybe you should use the same app developer.
    more
  • Feb 11, 2021

    By Stephen
    35 cent service fee for $1 parking?? This company is strictly amateur. The site runs you around in circles. None of the links are highlighted and support is not helpful. In order not to be charged a 35% service fee, you have to scan and email your license and a utility bill plus email address and tag number. They already have your email and tag number, and when they have that, they have means to confirm your residence, so why all the obstacles? Quarters are easier and much less costly.
    more
  • Feb 7, 2021

    By Brooks Hurd
    Whoever programmed this app needs some education and how you program. It refused to accept normal email addresses. Why can't you just take a picture licence plate instead of entering it? This is the most difficult thing to use. Why are special characters limited to unusual ones rather than the common ones? Why is the month and year set up as to 4 rather than 22 like everyone else does?
    more
  • Feb 8, 2021

    By Earl Grosser
    Here's the opening problem we had with the app. We put an 1.10 hours into the app expecting we could extend it if we needed to later. However while eating dinner several blocks away we found out that hitting the extend button would do nothing but flash. It was if it understood we were hitting the button but couldn't do anything about it.Even when our time ran out we could not extend it so we had to run back to power space to move our car to avoid getting a ticket. Fix the extend button please.
    more

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