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ParkMobile - Find Parking

ParkMobile - Find Parking

Parkmobile, LLC

A Smarter Way to Park

4.7 Ratings 932K+ Reviews 1M+ Downloads

About ParkMobile - Find Parking

Ratings & Reviews

4.7
932.3K+ Ratings
  1. 5
    85%
  2. 4
    8%
  3. 3
    2%
  4. 2
    1%
  5. 1
    4%
  • Tech support is horrible Jul 15, 2019

    By suzuki365
    So I been using this app for quite some and loved it but there tech support is the worst I ever experienced. What the problem with support is I was having a problem with payment for parking. Where I was parking was that the location wanted a minimum of $4 parking if using a credit card but there was no minimum if paid with cash. So I started a park mobile wallet with a minimum of $25. However when I went to pay for the parking it was still charging me the $4 minimum as though it was a credit card with it was not. Wallet is cash deposited into my account. This is where it gets bad. I contact chat support and explain my situation, the person says the minimum was for credit card payment which I understood and informed them that I was using wallet which is like cash and was not using a credit card. After explaining that the minimum was for credit cards and not cast they responded with “That’s great is there anything else I can help you with?” Use to love the app but my feelings have drastically changed....
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  • Good at the basics, two annoying issues Sep 19, 2019

    By Decadeindc
    ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
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  • Sep 23, 2020

    By Jerry Facendola
    Once it is up and running, very easy & convenient to use. Don't have to worry about having coins for those meters! Only need to improve on is an alert or message if your credit card is not acceptable or if there is an issue with it. Took me over 30 minutes to figure out why the app was not accepting my initial credit card.
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  • Sep 23, 2020

    By Steve Michetti
    This app is a great improvement over coin or credit card meters and kiosks. However, the feature of being able to stop the meter on the app and only pay for the time used was not available on my most recent use at the south jersey shore. Not sure if this cost saving feature was removed or just not available in the location but i used the app 6 times last week and overpaid each time because the feature was not available.
    more
  • Glitch caused me to get a parking ticket, but developers ultimately reimbursed me Sep 22, 2018

    By NM2112
    I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
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  • Terribly unreliable - caused me a parking ticket l Oct 9, 2018

    By Jwillfisher
    I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
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  • No-help Desk Sep 19, 2018

    By Namaste CaliMan
    Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
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  • Sep 23, 2020

    By Brent Foss
    Forced to use this app to park for work. App errors out, so I have re-enter my parking, then I get double-charged. The app shouldn't let me park in the same lot, with the same vehicle simultaneously. If you forget to log your parking immediately, you cannot go back and enter a retro time. Too many taps and screen changes to confirm your parking. Good idea in concept. However, my local lot owners probably have this system poorly configured. Very frustrating nonetheless.
    more
  • Sep 26, 2020

    By Diane Strefling
    Did not tell what was required to begin registration. walked to where I used to pay, walked back to end of parking lot. Got parking number Went to beach to upload all I was carrying. I had my parking space #. Then needed a zone - had no clue. Then beside setting up an account with no paper to write my password & other info on, it requested my license number. Had to wail across beach & parking lot to get that. I'm exhausted trying to have a relaxed time at beach.
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  • Got me lost trying to find my car Oct 31, 2019

    By jtbeetle89
    Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
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No reviews available

  • Tech support is horrible Jul 15, 2019

    By suzuki365
    So I been using this app for quite some and loved it but there tech support is the worst I ever experienced. What the problem with support is I was having a problem with payment for parking. Where I was parking was that the location wanted a minimum of $4 parking if using a credit card but there was no minimum if paid with cash. So I started a park mobile wallet with a minimum of $25. However when I went to pay for the parking it was still charging me the $4 minimum as though it was a credit card with it was not. Wallet is cash deposited into my account. This is where it gets bad. I contact chat support and explain my situation, the person says the minimum was for credit card payment which I understood and informed them that I was using wallet which is like cash and was not using a credit card. After explaining that the minimum was for credit cards and not cast they responded with “That’s great is there anything else I can help you with?” Use to love the app but my feelings have drastically changed....
    more
  • Sep 23, 2020

    By Jerry Facendola
    Once it is up and running, very easy & convenient to use. Don't have to worry about having coins for those meters! Only need to improve on is an alert or message if your credit card is not acceptable or if there is an issue with it. Took me over 30 minutes to figure out why the app was not accepting my initial credit card.
    more
  • I like it Nov 2, 2018

    By TinyTBS
    I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
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  • Sep 23, 2020

    By Phil Metty
    Very convenient. The only problem is if you part an extra long truck or trailer in short spots and take 2 spots. I'll be glad to pay but the app doesn't allow for it. I was able to pay for both my trailer and truck because they both had plates, but the trailer extended into another spot so I could only hope I didn't get a ticket.
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  • Cost me a $30 violation Sep 4, 2018

    By GioZway
    Older versions allowed easy switch between cars. Also clearly identified which car you were paying for parking. You need to now go into settings and change your default car anytime you want to pay for a different car that is already in your list of vehicles. I have three cars and was confused as to which car I had set as the default since it did not tell me as I was setting the parking duration. Paid a $30 violation plus the fee to the app plus the $6 to the city for the other car that was home in my driveway. MAKE IT EASY TO switch between cars like before. SETTINGS ARE NOT SOMETHING YOU SHOULD HAVE TO TINKER WITH WHEN YOU HAVE A CAR FULL OF KIDS AND YOU ARE TRYING TO PAY FOR PARKING. UPDATE: Changed to five stars from one star. App owner made good on promise to make things right. Expeditiously handled the complaint to my satisfaction- above and beyond which is rare. Thank you.
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  • Glitch caused me to get a parking ticket, but developers ultimately reimbursed me Sep 22, 2018

    By NM2112
    I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
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  • Sep 23, 2020

    By Joe Schepis
    I'm mostly quite happy with the ParkMobile app for it's convenience. On the other hand, I recently used the app to pay for parking in a beach community... Post-season, pay for parking hours are reduced from the high season. The app allowed me to pay for a couple of hours that were not required as parking would no longer be enforced after 4 PM.
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  • Good at the basics, two annoying issues Sep 19, 2019

    By Decadeindc
    ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
    more
  • Sep 23, 2020

    By Steve Michetti
    This app is a great improvement over coin or credit card meters and kiosks. However, the feature of being able to stop the meter on the app and only pay for the time used was not available on my most recent use at the south jersey shore. Not sure if this cost saving feature was removed or just not available in the location but i used the app 6 times last week and overpaid each time because the feature was not available.
    more
  • Sep 23, 2020

    By Jim Liaw
    This app has adequately replaced MobileNow, but with a glaring weakness. Obviously, it's for profits. The MobileNow app used to allow you to cut short the time you are paying the meter, in other words, you pay for the exact number of minutes you park, no more. ParkMobile will keep the minutes you don't use, which ensures that they will always make money. Maybe the app should allow everyone to round to the nearest 1/2 hour then rather than squeezing the users?
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  • Good app, bad business practices Jul 11, 2019

    By ads-are-aids
    Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
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  • Useful and frustrating app Oct 26, 2019

    By Luvvygirl
    I use the app only once every month or two when I go to Walnut Creek or Oakland. It’s very convenient to use for parking instead of looking for change or pulling my card out and dealing with the parking meter. The app though is very frustrating in a few ways; 1) it never picks up the parking zone I’m actually at but seems to pick up every other zone around me. So I always have to punch in the zone. 2) After going a long period without using it, the app always ask me to setup my payment method even though I’ve done this numerous times with cards that haven’t expired since the last time, 3) more often than not I punch in my zone, then my space # and hit continue when it asks me to select a vehicle. There’s no list and no option to bring up my list of vehicles so I have to cancel and go to my vehicle list only to see all of my vehicles are there and my primary one is set to default. After checking I then return and it allows me to restart and finish the parking process. Like I said the system is very useful but the user interface needs work.
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  • Terribly unreliable - caused me a parking ticket l Oct 9, 2018

    By Jwillfisher
    I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
    more
  • No-help Desk Sep 19, 2018

    By Namaste CaliMan
    Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
    more
  • Sep 23, 2020

    By Brent Foss
    Forced to use this app to park for work. App errors out, so I have re-enter my parking, then I get double-charged. The app shouldn't let me park in the same lot, with the same vehicle simultaneously. If you forget to log your parking immediately, you cannot go back and enter a retro time. Too many taps and screen changes to confirm your parking. Good idea in concept. However, my local lot owners probably have this system poorly configured. Very frustrating nonetheless.
    more
  • Sep 26, 2020

    By Diane Strefling
    Did not tell what was required to begin registration. walked to where I used to pay, walked back to end of parking lot. Got parking number Went to beach to upload all I was carrying. I had my parking space #. Then needed a zone - had no clue. Then beside setting up an account with no paper to write my password & other info on, it requested my license number. Had to wail across beach & parking lot to get that. I'm exhausted trying to have a relaxed time at beach.
    more
  • Got me lost trying to find my car Oct 31, 2019

    By jtbeetle89
    Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
    more
  • Awful app and help is unreachable. Apr 18, 2018

    By Evgameeeeegirl :Pppp
    I am going to have to delete the useless app because my bank card was stopped due to fraud, and I cannot enter my new number. No help available and not user friendly. Went into every conceivable help category and received no information that worked. It said I can change the card by tapping on the old one and reenter. Well that isn’t true. I spend 10 minutes trying to park before I got down on the floor of my car doing the search for coins. Then I went to my communities parking to complain about their app and they won’t take complaints - I have to contact an uncontactable company. So this company has total control of parking in my community and they have no way of being held accountable for how miserably their app works. I sat down at home and have been working on this for 1/2 an hour already without resolution in changing my payment. This is a junk poorly supported app and I have no choice but to erase it. What a crock and what bs. I am going to write a letter to my council members to let them know that this app is not workable and the parking office doesn’t want to hear it. Communities need to hold these companies accountable when they have dedicated their technology to this monopoly. Idiocy and incompetence.
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  • Oct 4, 2020

    By Robin Todd
    This app is terrible....you take your $$ no problem ...but the app defaults to 3 hour increments. If you pick 24 hours or 12 hours or 6 hours it only gives you 3 hours of parking. so if you are on extended parking if I am I have to literally check my phone every 3 hours to continually renew it period who knows what's going to happen when I go to sleep tonight additionally I tried chatting I try their customer service and I don't even know why they have these groups they are absolutely no help.
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  • Oct 9, 2020

    By Andrew Schmizzle
    The worst experience I've ever had using an app to park. Registering was painful and slow. Google Pay is not accepted. The app "times out" often. I was unable to find my space based on GPS. I had to enter my parking space nearly 7 times before it would work. I'll probably have a ticket when I get back to my vehicle. What a pile of garbage.
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  • Worthless fad delete it now Mar 14, 2019

    By Bus it fix this!
    There may be a lot of stupid and lazy people who still use this stupid app, but think of all people who don’t use it or have stopped using it. I still see plenty of people using stupid parking meters. My mother was all excited about paying for parking with your phone until she stopped using ParkMobile. I mean the app is great it saves me a trip to the parking meter to swipe my stupid credit card. This app even allows me to cheat the system by paying remotely when I saw parking enforcement ,but that got boring after a while. I eventually got a ticket since I selected the wrong plate number since I use multiple cars. What’s even more annoying is that I mistakenly still put in the wrong plate number and confirmed it. Then I had to pay twice😭. Just kidding! You just go through the time Consuming task of disputing the transaction with the credit card company. It’s the same thing with the stupid sections and spots. Maybe this doesn’t happen with everyone ,but I’m dyslexic so sometimes I misread all the numbers or press the wrong button. Think of how much better it would be if there was an edit feature. Anyways here’s my review.
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  • Terrible user experience Sep 12, 2020

    By Funnyburr
    This app is horrible with remembering where you are. Any time you leave the app it will forget where you are and where you were in the payment process. Need to reset your password? Enjoy going to your email app and losing your progress. Do you use a password manager? Enjoy going to your password manager app and losing your password. The password you created is randomly generated and secure but doesn’t have a special character? Enjoy going back to your password manager and losing your progress. Apple Pay is unavailable with this so don’t take too long getting your credit card out because guess what happens when your phone locks you out after not interacting with it. Your phone randomly cleared it’s clipboard so the password you had copied is gone and you need to go to back to your password app? Guess what you get to do... Every time the app forgets your progress, it takes 20-30 second to get back to where you were. Took me 10 minutes to just pay for my dumb parking. I wish like hell some other company would make a better app that cities/municipalities would use instead.
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