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OUNASS Luxury Online Shopping

OUNASS Luxury Online Shopping

Al Tayer Insignia LLC

Download the OUNASS app for a sleek luxury shopping experience on your mobile

4.5 Ratings 14K+ Reviews 100K+ Downloads

Ratings & Reviews

Write a Review
  • Glitches Jun 8, 2018

    By MGG2907
    Ounass as a whole is really great and I really enjoy using it for my online shopping however the app in specific has a lot of glitches, and atleast once per use, it either crashes or freezes and I’m forced to close it and reopen. Also When I click an item to select it, it sometimes doesn’t work or it opens a completely different item instead.
  • Excellent service Sep 1, 2017

    By Najoud Alharthy
    Its very quick an practical. It also gives you best price.. I really wish they include more brands and items in the future 🌹🌹🌹🌹🌹🌹
  • Great May 29, 2018

    By Sosaty
    I like the store it has the high end brands with god prices and the app usage is very easy to use
  • Slow Sep 10, 2018

    By leenleenleen03
    The only complain about would be that it’s slow and freezes a lot. Unlike other shopping apps
  • Highly recommended Sep 30, 2019

    By hadeel015682
    elegant packages , professional service .
  • Best Shopping App in the Gulf Jul 29, 2020

    By mas14
    Fast, reliable, and amazing customer service!!! My favorite.
  • Feb 1, 2021

    By Sandeep Polisetty
    Love it. One of the easy to use apps. Reliable. Keep expanding the brands and deals. Appreciate Apple Pay integration.Why is Google pay option missing on this phone (I have my card on google pay too)??
  • Glitches Aug 17, 2018

    By arooj80
    Love the service, however slow and glitches.. we would love for it to be improved
  • Aug 18, 2020

    By Dominique El-Mallah
    Great App. A very wide variety of stock and the delivery time is unbelievably prompt! I highly recommend it
  • New app is great Jan 26, 2019

    By The Gerr
    Super update. The new Ounass app is so much better! Love it. Thank you all so much.
  • Glitches Jun 8, 2018

    By MGG2907
    Ounass as a whole is really great and I really enjoy using it for my online shopping however the app in specific has a lot of glitches, and atleast once per use, it either crashes or freezes and I’m forced to close it and reopen. Also When I click an item to select it, it sometimes doesn’t work or it opens a completely different item instead.
  • Excellent service Sep 1, 2017

    By Najoud Alharthy
    Its very quick an practical. It also gives you best price.. I really wish they include more brands and items in the future 🌹🌹🌹🌹🌹🌹
  • Great May 29, 2018

    By Sosaty
    I like the store it has the high end brands with god prices and the app usage is very easy to use
  • Slow Sep 10, 2018

    By leenleenleen03
    The only complain about would be that it’s slow and freezes a lot. Unlike other shopping apps
  • Highly recommended Sep 30, 2019

    By hadeel015682
    elegant packages , professional service .
  • Best Shopping App in the Gulf Jul 29, 2020

    By mas14
    Fast, reliable, and amazing customer service!!! My favorite.
  • Feb 1, 2021

    By Sandeep Polisetty
    Love it. One of the easy to use apps. Reliable. Keep expanding the brands and deals. Appreciate Apple Pay integration.Why is Google pay option missing on this phone (I have my card on google pay too)??
  • Glitches Aug 17, 2018

    By arooj80
    Love the service, however slow and glitches.. we would love for it to be improved
  • Aug 18, 2020

    By Dominique El-Mallah
    Great App. A very wide variety of stock and the delivery time is unbelievably prompt! I highly recommend it
  • New app is great Jan 26, 2019

    By The Gerr
    Super update. The new Ounass app is so much better! Love it. Thank you all so much.
  • Aug 17, 2021

    By Marwan El DIAB
    Hi, they have the worse customer support mainly the technical team. I faced a payment issue, their App and Web show the same error. I called the call center on the 12 of Aug and until now no response or follow-up from their side.
  • #Ounass_is_ascam_application #أوناس_موقع_نصب_واحتيال May 19, 2021

    By ع.ه
    ‏ounass تطبيق نصب واحتيال اشتريت منهم فستان ومع الأسف المقاس كان صغير رجعت الفستان لهم ووافقوا على عملية الارجاع . لكن مارجعوا لي فلوس وصار لي شهر الآن اطالبهم بفلوسي .قاموا بالتلاعب والاحتيال داخل التطبيق واظهروا انه انتهت عملية الارجاع . كلمتهم في الانستقرام لااحد يرد وايضا في الواتساب والايميل ورقم التليفون لااحد يرد . ثم قمت بكتابة هاشتاق #ounass_تطبيق_نصب_واحتيال . تحت الصور فأوقفوني الان كيف استرجع فلوسي ؟ انصح الجميع بعدم تنزيل هذا التطبيق السئ لأنه يقوم بعملية نصب واحتيال ولا يستحق ان يكون موجود في الأبل ستور . ounass scam application I bought a dress from them and unfortunately the size was small, I returned the dress to them and they agreed to the return process. But they returned me money, and now I have a month to ask them for my money. They manipulated and fraud within the application and showed that the return process has ended. Their word on Instagram, no one replied, and also on WhatsApp, email, and phone number, no one answered. Then I wrote the hashtag #ounass_application and fraud. Under the pictures, stop me now, how do I get my money back? I advise everyone not to download this bad application because it is a scam and does not deserve to be present in the Apple Store.
  • Apr 5, 2021

    By Fadwa ALAMI
    Guys , you need to save your app. Thr UX is very bad . This is supposed to be a luxury app. The experience needs to be seamless. Fact : filters dont work , moving from a section to another takes time , ..this is frustrating and I personally had previously escalated this to u because I like the idea of your service
  • May 25, 2020

    By Shabana Suliman
    I got this app mainly to purchase Beauty products, but the navigation is quite bad, not really used friendly. Most products shade names color names are not written. The makeup section isn't user friendly in most cases. Example: I wanted to purchase NARS Natural Radiant Longwear Foundation, they are all separate items, but the shade names are not written ajywery. Not in the shade image or in the description. It's a shame that a luxury app has a bad interface. SheIn is more convenient than this.
  • May 4, 2021

    By Mohammad Abdulrahim
    I ordered two times through this app, the first time I've received my order but in the second time I received nothing and they already took the money then no one was answering when I sent an email!!!
  • Dec 24, 2018

    By A Google user
    The delivery company you use is the worst. It is a shame, my experience with the app itself was pleasant but the delivery is beyond miserable. I have had the worst experience with Fetchr. I ended up canceling my order, Im glad I had the option to pay cash apon delivery. Ounass promises a 2 -4 Days delivery, it has been over a week and nothing yet, the day i was supposed to recieve my package according to their schedule no one showed up. Worst delivery service ever. I do not recommend at all.
  • Glitches Nov 18, 2018

    By S.M2
    The stock itself is great. App function is very hard to use, glitches many times and makes the shopper not want to use it since it takes twice the time it should. Deleted and redownloaded the app several times and the glitch is still there
  • May 20, 2021

    By Fa Almeaini
    Please fix your app!! Very frustrating it dosen't let you move and watch the items smoothly, it's keep opening any itms by itself
  • Bad! Jun 23, 2018

    By Manoonee4545
    Horrible application (not the content) but the app itself! Very slow and it crashes a lot ...how difficult it is to creat a stable app! We r in 2018! And yes I just updated the app..same problem! This reflects badly on ur business. If u can not do something as simple as creating an app,I have to doubt the rest of your serves!
  • Jul 28, 2021

    By Hanouf Albanyan
    Very terrible app, it keeps lagging & loading for ages. Honestly it's a waste of time 🙄.

No reviews available

No reviews available

  • Excellent service Sep 1, 2017

    By Najoud Alharthy
    Its very quick an practical. It also gives you best price.. I really wish they include more brands and items in the future 🌹🌹🌹🌹🌹🌹
  • Great May 29, 2018

    By Sosaty
    I like the store it has the high end brands with god prices and the app usage is very easy to use
  • Highly recommended Sep 30, 2019

    By hadeel015682
    elegant packages , professional service .
  • Best Shopping App in the Gulf Jul 29, 2020

    By mas14
    Fast, reliable, and amazing customer service!!! My favorite.
  • Feb 1, 2021

    By Sandeep Polisetty
    Love it. One of the easy to use apps. Reliable. Keep expanding the brands and deals. Appreciate Apple Pay integration.Why is Google pay option missing on this phone (I have my card on google pay too)??
  • Aug 18, 2020

    By Dominique El-Mallah
    Great App. A very wide variety of stock and the delivery time is unbelievably prompt! I highly recommend it
  • New app is great Jan 26, 2019

    By The Gerr
    Super update. The new Ounass app is so much better! Love it. Thank you all so much.
  • Ysl bags Sep 7, 2017

    By motherofpearl6
    It would be great if you would have more designers in bags... like YSL & Chanel. Thank you
  • Refreshing Sep 14, 2018

    By Bindraipolo
    Easy to use. Great service, FAST
  • Very good Sep 29, 2017

    By battyalsayeed
    I like your site
  • Version on iPad Feb 24, 2020

    By aysha h d
    The only thing missing is a landscape mode on iPad
  • تتبع شحنه Mar 25, 2018

    By Mais87
    اتمنى اضافة رقم تتبع الشحنه الخاص بشركة الشحن
  • الله يوفقكم Jan 29, 2018

    By Ary.189
    جميل هالبرنامج مرا
  • Glitches Jun 8, 2018

    By MGG2907
    Ounass as a whole is really great and I really enjoy using it for my online shopping however the app in specific has a lot of glitches, and atleast once per use, it either crashes or freezes and I’m forced to close it and reopen. Also When I click an item to select it, it sometimes doesn’t work or it opens a completely different item instead.
  • Slow Sep 10, 2018

    By leenleenleen03
    The only complain about would be that it’s slow and freezes a lot. Unlike other shopping apps
  • Glitches Aug 17, 2018

    By arooj80
    Love the service, however slow and glitches.. we would love for it to be improved
  • Not as good as it should be Nov 29, 2018

    By Mxxhawi
    Overall is decent, I use it but mainly because there aren't much alternatives in the region (without paying duties etc). The app is glitchy, and their service is not consistent. Their communications regarding orders and returns are very lacking in information and steps. Calling them is quick, but it's useless. And they don't reply to emails!
  • App is too slow Aug 13, 2018

    By ikayoon
    I love the app for shopping but it is too slow
  • Additional Brands Jul 28, 2018

    By Nourahmansour
    This is an amazing app, but i would request to add more high-end brands like Chanel and Dior. Regards, Nourah
  • 3 stars Oct 5, 2017

    By Faii77
    need more brands, prouducts and offers
  • R.k Sep 26, 2017

    By Rosa -KSA
    It's slow!!!
  • Great, but! Aug 29, 2018

    By Aalissa!
    بطيئ جداً يعلق مرررة كثير الأبلكيشن ما يفتح بسهولة ياخذ تقريباً دقيقتين!! القطع اللي بالمفضلة تتكرر كثيراً حذف القطع سواء من السله او المضلع يحتاج تكرار الطلب اكثر من مرة الى ٤ مرات!! لحذف قطعه واحدة!
  • ا Jul 8, 2018

    By Aroub99
    مررره يقهر البرنامج بس يعلق وبطيئ
  • May 25, 2020

    By Shabana Suliman
    I got this app mainly to purchase Beauty products, but the navigation is quite bad, not really used friendly. Most products shade names color names are not written. The makeup section isn't user friendly in most cases. Example: I wanted to purchase NARS Natural Radiant Longwear Foundation, they are all separate items, but the shade names are not written ajywery. Not in the shade image or in the description. It's a shame that a luxury app has a bad interface. SheIn is more convenient than this.
  • Glitches Nov 18, 2018

    By S.M2
    The stock itself is great. App function is very hard to use, glitches many times and makes the shopper not want to use it since it takes twice the time it should. Deleted and redownloaded the app several times and the glitch is still there
  • Bad! Jun 23, 2018

    By Manoonee4545
    Horrible application (not the content) but the app itself! Very slow and it crashes a lot ...how difficult it is to creat a stable app! We r in 2018! And yes I just updated the app..same problem! This reflects badly on ur business. If u can not do something as simple as creating an app,I have to doubt the rest of your serves!
  • I like Ounass, but.. Nov 13, 2018

    By Nirvana_8
    I really enjoy purchasing from ounass but the app keeps on glitching and freezing at least twice while using it. Seriously ounass has to fix this issue with the app
  • May 18, 2021

    By sumit chandra
    In short: "Over Promise, Under Delivery" 2 out of my 3 orders were delayed by days than what was committed!!! It's days, not one day rather more than a day, and I stay in Dubai, their preferred service location!!
  • Slowwww Aug 12, 2017

    By Submits writes
    Very slow take so frustrating 😡
  • سيء Sep 25, 2018

    By hananalimadi
    متستفز يعلق وبطيء جداً كل مره احذفه واقول بيتعدل ولا يتعدل مافي تحسن للاسف 😒👎🏼👎🏼👎🏼👎🏼👎🏼
  • Aug 17, 2021

    By Marwan El DIAB
    Hi, they have the worse customer support mainly the technical team. I faced a payment issue, their App and Web show the same error. I called the call center on the 12 of Aug and until now no response or follow-up from their side.
  • #Ounass_is_ascam_application #أوناس_موقع_نصب_واحتيال May 19, 2021

    By ع.ه
    ‏ounass تطبيق نصب واحتيال اشتريت منهم فستان ومع الأسف المقاس كان صغير رجعت الفستان لهم ووافقوا على عملية الارجاع . لكن مارجعوا لي فلوس وصار لي شهر الآن اطالبهم بفلوسي .قاموا بالتلاعب والاحتيال داخل التطبيق واظهروا انه انتهت عملية الارجاع . كلمتهم في الانستقرام لااحد يرد وايضا في الواتساب والايميل ورقم التليفون لااحد يرد . ثم قمت بكتابة هاشتاق #ounass_تطبيق_نصب_واحتيال . تحت الصور فأوقفوني الان كيف استرجع فلوسي ؟ انصح الجميع بعدم تنزيل هذا التطبيق السئ لأنه يقوم بعملية نصب واحتيال ولا يستحق ان يكون موجود في الأبل ستور . ounass scam application I bought a dress from them and unfortunately the size was small, I returned the dress to them and they agreed to the return process. But they returned me money, and now I have a month to ask them for my money. They manipulated and fraud within the application and showed that the return process has ended. Their word on Instagram, no one replied, and also on WhatsApp, email, and phone number, no one answered. Then I wrote the hashtag #ounass_application and fraud. Under the pictures, stop me now, how do I get my money back? I advise everyone not to download this bad application because it is a scam and does not deserve to be present in the Apple Store.
  • Apr 5, 2021

    By Fadwa ALAMI
    Guys , you need to save your app. Thr UX is very bad . This is supposed to be a luxury app. The experience needs to be seamless. Fact : filters dont work , moving from a section to another takes time , ..this is frustrating and I personally had previously escalated this to u because I like the idea of your service
  • May 4, 2021

    By Mohammad Abdulrahim
    I ordered two times through this app, the first time I've received my order but in the second time I received nothing and they already took the money then no one was answering when I sent an email!!!
  • Dec 24, 2018

    By A Google user
    The delivery company you use is the worst. It is a shame, my experience with the app itself was pleasant but the delivery is beyond miserable. I have had the worst experience with Fetchr. I ended up canceling my order, Im glad I had the option to pay cash apon delivery. Ounass promises a 2 -4 Days delivery, it has been over a week and nothing yet, the day i was supposed to recieve my package according to their schedule no one showed up. Worst delivery service ever. I do not recommend at all.
  • May 20, 2021

    By Fa Almeaini
    Please fix your app!! Very frustrating it dosen't let you move and watch the items smoothly, it's keep opening any itms by itself
  • Jul 28, 2021

    By Hanouf Albanyan
    Very terrible app, it keeps lagging & loading for ages. Honestly it's a waste of time 🙄.
  • Jul 4, 2020

    By Qutaiba johair
    Very bad customer services, sent them a message on their WhatsApp service regarding my DELAYED ORDER and more than 24 hours have passed and nobody answered me, everytime i try to call the customer service, i have to wait 40 mins to one hour as minimum. Above all that my order still running late. What a shame for high end brands app.
  • Feb 5, 2021

    By Maan Hilal
    Very bad service. Have not received the order knowing that you have confirmed the delivery today.... It is shame that you couldn't diliver it yet. I wish someone could have contact us..... Vert bad online services and extremely bad coustemr service. Highly not recommended
  • May 13, 2020

    By Esraa Bekheet
    Very slow delivery and bad traking service !! I try to contact them to update me about my delivery for more than 3 weeks ...but they didn't help me .

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OUNASS Luxury Online Shopping

OUNASS Luxury Online Shopping

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