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Othena

Othena

Composite Apps Inc.

Othena (powered by CuraPatient) manages COVID-19 testing and vaccination.

4.1 Ratings 6K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Vaccination Experience Jan 27, 2021

    By OCGirlForever
    Registered my 83 year old parents on the website and uploaded the app to their phones. They wouldn’t have been able to do this on their own without my help. At first we weren’t sure if the app was working because every day it said there were no clinics scheduled. After about 3 weeks, they received an email that appointments were available for that day. They received the email around 8 am that 29 appointments were available, we went on the app and the latest appointment was 9:30 am at Disney, so we scheduled the appointments on the app and received a confirmation right away and we were able to complete the preregistration on the app, which was very easy to do. Luckily they live in Anaheim and I live in Orange. With such short notice, they wouldn’t have been able to fine the location themselves. We picked them up and drove them to Disney for the appointment. Once there, we found the process to be very well organized and all the staff were so nice. They had wheelchairs available that were cleaned and sanitized and were such a lifesaver. The line was long but moved fast and we were done with the whole process in about 30 minutes. So happy to have their first shot done and received a card with the second shot date.
  • May 30, 2021

    By Glenn Fogarty
    With the latest update, the app is pretty much functional. I still think a QR code that links to the California Immunization Registry (CAIR) to show digital vaccination verification should be added. It should be an opt-in option for those who want to have it. I would like to be able show a QR code in any state across the United States and other countries and have them be able to verify my vaccination status.
  • Good App But Needs Improvements Feb 16, 2021

    By 💖💖🤣👍
    Overall, a good app with people working very hard to register residents to receive the COVID-19 vaccine. Some suggestions to improve the service include the following. Couples, who are senior citizens, should be able to register together and go to the same appointments together. Separate days can be very hard for some seniors. Also, it makes it difficult for seniors when they share an email address but cannot use the same email address for both people. The receipt message, after you register, should offer more specificity to help manage expectations with regard to appointment scheduling. Vague messages with no structure is what causes people to panic and to vaccine shop or submit multiple registrations, further clogging appointment and registration systems, slowing the distribution process. A receipt message that could help the end user understand the timeframe for when they will be able to get an appointment could help calm people. A better Othena FAQ on the OCHCA site would be helpful as well. All of this said, thank you for the hard work and for continuing to improve the app and process. Your work is making a difference for our community.
  • Great App After Some Growing Pains Jan 19, 2021

    By HBUser62
    This is a great app as the developers have continued to improve its functionality as I have observed since January 12, 2021. The surprise decision to expand vaccine eligibility to the 65+ group in Orange County around January 12 probably has brought a flood of activities to the app prior to the open house event, initially targeted for February 2021, for the 65+ group. I have been able to use the app to successfully register, reset passwords, and get appointments since January 14. I believe certain limitations related to vaccine administration such as the number of available doses, vaccinators and support staff, and sites have constrained the availability of open appointment slots being displayed on the app. Additionally, likely hundreds of thousands of anxious folks constantly vying for a few thousands slots at this time (January 19, 2021) have created a sense that the app is not meeting expectations. From a personal perspective, I hope the app will allow (1) folks to add or import vaccine records from outside Orange County, CA and (2) the vaccinated can show their in-app vaccine records as officially-approved immunization evidence for purposes such as domestic and international travels.
  • Does The Job! Jan 28, 2021

    By FreeRange4
    I registered a week ago and received an email notice from the app at 8am today informing me I could book my appointment THE SAME DAY for my first shot. I booked it for 11am. It only took me 30 minutes to get it once I was in line at the Disneyland parking lot - you park your car and walk to line. The app worked perfectly. It even automatically booked my second shot once my first was confirmed. The only criticism I have for the app is that it needs more information upfront to let you know what is going to happen. People are having a lot of anxiety because the info in the app is pretty sketchy. It should break up intro and steps to register into bullet points and let you know that, once registered, the app will send you notice when your shot is ready - it’s your turn to go back into the app to set day and time. The key point - You don’t need to login repeatedly to check on status!!! You are inline electronically so be sure to pre-register in the app with all your info!!!
  • Excellent Vaccination experience! Mar 4, 2021

    By purple. 😁🥰💜
    I just got vaccinated! It was super convenient and easy! I downloaded the Othena app and found that I was eligible for the vaccine. It took a few tries, but then it showed up that an appointment was available on a particular day , with 3 choices of times so signed up for a time. On the day of the vaccination, I completed my Pre-Assessment in the car before arriving. I arrived early, went through the very organized parking lot, walked down some stairs, into the pre-area where they checked my ID and scanned in my QR-code in the app; then the very welcoming volunteers told me where to go and I walked straight up to a table where the nurse gave me the vaccination. I in the waiting area now, where you go for 15-min afterwards to make sure you feel ok. I feel great as I’m writing this and an excited that soon - after the 2nd dose, I’ll slowly slowly be able to get back to my normal life and activities! My advice is: Don’t wait, get the app & sign up for a vaccination!
  • Covid Vaccine Dose 1 Mar 10, 2021

    By NicolethegeekBaello
    In my honest opinion, this process is so easy.🤍 The only think that really got me struggling, was the way to get to the vaccine. The signs everywhere were a bit confusing🥺, and the extra standing in lines really got me super sweaty and tired, but as soon as you get into the actual warehouse room, its super simple and fast. All people I have interacted with were very nice and sweet. I was able to ask personal questions about if it hurt or if it was going to sore for a long time. The people who asked me to send my honest feedback were actually very nice and gave the credit too all the people who are giving the vaccine! ✨ This OTHENA experience was worth the wait and after i signed up a few weeks later i got my appt. then headed towards the vaccine site when I knew the date, and everything was simple!Hoping this will come in handy once my parents and grandparents and other family members have the chance to receive the vaccine! Actually Great Work! 💜
  • My vaccination experience with the Othena app Feb 27, 2021

    By Bobshart
    I had a good experience with the Othena app. I am a nursing student and have direct contact with patients during our clinicals. When my school informed us we were eligible for the vaccine I immediately made an account with the Othena app expecting to be able to pick my appointment in advance but for about a month it told me no appointments were available. After that month or so I got an email stating that I was finally able to get my vaccine appointment. The app only displayed 3 days in advance which was bit overwhelming after waiting a month with no hope in sight, but I ended up rescheduling to my desired date. The process from picking my appointment to actually receiving the vaccine was very smooth. I also enjoyed the timer it gave you during the 15 minute wait period after receiving the vaccine. Overall I had a pretty smooth experience using this app. I would recommend it to others.
  • Feb 4, 2021

    By Rex Theobald
    I'm updating this after getting a shot. The app has improved a lot since my last review. The registration process, which I did on the web site, seems to work. Before it's your turn to get a shot, the web site tells you that you are in the waiting room. During that period, the app used to say that "no clinics are Currently Opened [sic]." That seems to have been fixed and now it tells you that you are in a Virtual Waiting Room and that they'll contact you based on your priority. When my turn did come up, perhaps 2 weeks after I registered, the app started showing available appointments and led me through making an appointment, arrival at the site, and the whole barcode process. Now that I've had the first dose, the app shows me the appointment (made automatically) for the second dose. So with the latest fixes, this seems to be usable.
  • Super Easy! Mar 7, 2021

    By tonilmohr
    Download this App! I’m a dental hygienist and was instructed to download the app/register for the vaccine as we were part of Phase 1A. I went to see my OBGYN and she gave me the “Go” on FEB 9th. I waited for a few weeks and was a little worried the system might have missed me. I registered on FEB 9 and it’s MARCH 7 and I received a notification on my iPhone, email me and a text message to register. DO NOT WORRY! You will get it. Also, I chose the Anaheim Convention Center. IT WAS SOOOOOO FAST! Enter on Katella, there’s signs everywhere, it will less you to a parking lot (free), then you get out of your car, there’s signs & lots of people to guide you to the main entrance. I waited in line... maybe 5 mins! Also, if you need a wheelchair, it’s probably better to use it. There are a few stairs from the parking garage to the main entrance but after that, use the wheelchair & have someone push you. DOWNLOAD THE APP- THE PROCESS IS QUICK. Bring your ID, your phone & answer the Assessment before you get the shot.
  • Vaccination Experience Jan 27, 2021

    By OCGirlForever
    Registered my 83 year old parents on the website and uploaded the app to their phones. They wouldn’t have been able to do this on their own without my help. At first we weren’t sure if the app was working because every day it said there were no clinics scheduled. After about 3 weeks, they received an email that appointments were available for that day. They received the email around 8 am that 29 appointments were available, we went on the app and the latest appointment was 9:30 am at Disney, so we scheduled the appointments on the app and received a confirmation right away and we were able to complete the preregistration on the app, which was very easy to do. Luckily they live in Anaheim and I live in Orange. With such short notice, they wouldn’t have been able to fine the location themselves. We picked them up and drove them to Disney for the appointment. Once there, we found the process to be very well organized and all the staff were so nice. They had wheelchairs available that were cleaned and sanitized and were such a lifesaver. The line was long but moved fast and we were done with the whole process in about 30 minutes. So happy to have their first shot done and received a card with the second shot date.
  • May 30, 2021

    By Glenn Fogarty
    With the latest update, the app is pretty much functional. I still think a QR code that links to the California Immunization Registry (CAIR) to show digital vaccination verification should be added. It should be an opt-in option for those who want to have it. I would like to be able show a QR code in any state across the United States and other countries and have them be able to verify my vaccination status.
  • Good App But Needs Improvements Feb 16, 2021

    By 💖💖🤣👍
    Overall, a good app with people working very hard to register residents to receive the COVID-19 vaccine. Some suggestions to improve the service include the following. Couples, who are senior citizens, should be able to register together and go to the same appointments together. Separate days can be very hard for some seniors. Also, it makes it difficult for seniors when they share an email address but cannot use the same email address for both people. The receipt message, after you register, should offer more specificity to help manage expectations with regard to appointment scheduling. Vague messages with no structure is what causes people to panic and to vaccine shop or submit multiple registrations, further clogging appointment and registration systems, slowing the distribution process. A receipt message that could help the end user understand the timeframe for when they will be able to get an appointment could help calm people. A better Othena FAQ on the OCHCA site would be helpful as well. All of this said, thank you for the hard work and for continuing to improve the app and process. Your work is making a difference for our community.
  • Great App After Some Growing Pains Jan 19, 2021

    By HBUser62
    This is a great app as the developers have continued to improve its functionality as I have observed since January 12, 2021. The surprise decision to expand vaccine eligibility to the 65+ group in Orange County around January 12 probably has brought a flood of activities to the app prior to the open house event, initially targeted for February 2021, for the 65+ group. I have been able to use the app to successfully register, reset passwords, and get appointments since January 14. I believe certain limitations related to vaccine administration such as the number of available doses, vaccinators and support staff, and sites have constrained the availability of open appointment slots being displayed on the app. Additionally, likely hundreds of thousands of anxious folks constantly vying for a few thousands slots at this time (January 19, 2021) have created a sense that the app is not meeting expectations. From a personal perspective, I hope the app will allow (1) folks to add or import vaccine records from outside Orange County, CA and (2) the vaccinated can show their in-app vaccine records as officially-approved immunization evidence for purposes such as domestic and international travels.
  • Does The Job! Jan 28, 2021

    By FreeRange4
    I registered a week ago and received an email notice from the app at 8am today informing me I could book my appointment THE SAME DAY for my first shot. I booked it for 11am. It only took me 30 minutes to get it once I was in line at the Disneyland parking lot - you park your car and walk to line. The app worked perfectly. It even automatically booked my second shot once my first was confirmed. The only criticism I have for the app is that it needs more information upfront to let you know what is going to happen. People are having a lot of anxiety because the info in the app is pretty sketchy. It should break up intro and steps to register into bullet points and let you know that, once registered, the app will send you notice when your shot is ready - it’s your turn to go back into the app to set day and time. The key point - You don’t need to login repeatedly to check on status!!! You are inline electronically so be sure to pre-register in the app with all your info!!!
  • Excellent Vaccination experience! Mar 4, 2021

    By purple. 😁🥰💜
    I just got vaccinated! It was super convenient and easy! I downloaded the Othena app and found that I was eligible for the vaccine. It took a few tries, but then it showed up that an appointment was available on a particular day , with 3 choices of times so signed up for a time. On the day of the vaccination, I completed my Pre-Assessment in the car before arriving. I arrived early, went through the very organized parking lot, walked down some stairs, into the pre-area where they checked my ID and scanned in my QR-code in the app; then the very welcoming volunteers told me where to go and I walked straight up to a table where the nurse gave me the vaccination. I in the waiting area now, where you go for 15-min afterwards to make sure you feel ok. I feel great as I’m writing this and an excited that soon - after the 2nd dose, I’ll slowly slowly be able to get back to my normal life and activities! My advice is: Don’t wait, get the app & sign up for a vaccination!
  • Covid Vaccine Dose 1 Mar 10, 2021

    By NicolethegeekBaello
    In my honest opinion, this process is so easy.🤍 The only think that really got me struggling, was the way to get to the vaccine. The signs everywhere were a bit confusing🥺, and the extra standing in lines really got me super sweaty and tired, but as soon as you get into the actual warehouse room, its super simple and fast. All people I have interacted with were very nice and sweet. I was able to ask personal questions about if it hurt or if it was going to sore for a long time. The people who asked me to send my honest feedback were actually very nice and gave the credit too all the people who are giving the vaccine! ✨ This OTHENA experience was worth the wait and after i signed up a few weeks later i got my appt. then headed towards the vaccine site when I knew the date, and everything was simple!Hoping this will come in handy once my parents and grandparents and other family members have the chance to receive the vaccine! Actually Great Work! 💜
  • My vaccination experience with the Othena app Feb 27, 2021

    By Bobshart
    I had a good experience with the Othena app. I am a nursing student and have direct contact with patients during our clinicals. When my school informed us we were eligible for the vaccine I immediately made an account with the Othena app expecting to be able to pick my appointment in advance but for about a month it told me no appointments were available. After that month or so I got an email stating that I was finally able to get my vaccine appointment. The app only displayed 3 days in advance which was bit overwhelming after waiting a month with no hope in sight, but I ended up rescheduling to my desired date. The process from picking my appointment to actually receiving the vaccine was very smooth. I also enjoyed the timer it gave you during the 15 minute wait period after receiving the vaccine. Overall I had a pretty smooth experience using this app. I would recommend it to others.
  • Feb 4, 2021

    By Rex Theobald
    I'm updating this after getting a shot. The app has improved a lot since my last review. The registration process, which I did on the web site, seems to work. Before it's your turn to get a shot, the web site tells you that you are in the waiting room. During that period, the app used to say that "no clinics are Currently Opened [sic]." That seems to have been fixed and now it tells you that you are in a Virtual Waiting Room and that they'll contact you based on your priority. When my turn did come up, perhaps 2 weeks after I registered, the app started showing available appointments and led me through making an appointment, arrival at the site, and the whole barcode process. Now that I've had the first dose, the app shows me the appointment (made automatically) for the second dose. So with the latest fixes, this seems to be usable.
  • Super Easy! Mar 7, 2021

    By tonilmohr
    Download this App! I’m a dental hygienist and was instructed to download the app/register for the vaccine as we were part of Phase 1A. I went to see my OBGYN and she gave me the “Go” on FEB 9th. I waited for a few weeks and was a little worried the system might have missed me. I registered on FEB 9 and it’s MARCH 7 and I received a notification on my iPhone, email me and a text message to register. DO NOT WORRY! You will get it. Also, I chose the Anaheim Convention Center. IT WAS SOOOOOO FAST! Enter on Katella, there’s signs everywhere, it will less you to a parking lot (free), then you get out of your car, there’s signs & lots of people to guide you to the main entrance. I waited in line... maybe 5 mins! Also, if you need a wheelchair, it’s probably better to use it. There are a few stairs from the parking garage to the main entrance but after that, use the wheelchair & have someone push you. DOWNLOAD THE APP- THE PROCESS IS QUICK. Bring your ID, your phone & answer the Assessment before you get the shot.
  • Jul 14, 2021

    By Judy Oreos
    Frustrating. Can't get past the disclaimer...its non functional...
  • Apr 26, 2021

    By Shannon Welch
    For the first appt, the app worked ok. It never actually let me schedule the first appt through the app, I had to get onto my computer in order for it to show me open appointments. Then for the second appt, it kept crashing my phone. I had tried uninstalling and reinstalling it multiple times and it still won't open.
  • May 5, 2021

    By Ashley Smith
    I can't even login and I'm pretty sure I have the right password. Just in case I didn't I hit forgot password it says the link has been sent to my email, but I still have not got an email with a reset link. This app is awful and full of bugs.
  • Apr 29, 2021

    By Efren Mendez
    Force-scheduled my second appointment to a date my vaccination site (Soka University) will be closed. Won't let me reschedule due to "CDC guidelines." Screen orientation is locked in portrait mode, so a lot of text fields are truncated, with no way to expand them. As an Android app developer myself, all I can really say is that this app needs A LOT of work.
  • May 4, 2021

    By Julie
    Everything seemed to be working fine, until one day I found a UNKNOWN person added as my family and cannot delete it this person. WTH??? It must be in the system. This means I could possibly access that person's private personal information which is VERY CONCERNING!!
  • Registered Nurse Jan 18, 2021

    By RNessentialworker
    I do not work in a hospital currently and am not employed by a major medical group. I am an advanced practice nursing student and have direct contact with Covid positive patients as a student in clinics/offices. Could not get into the ap to even begin the appointment process because I did not have access to the password. Later, I tried the website but that was crashed and then it indicated it would open at a certain time, and it did not. Under the tier system, I could figure out I was 1A second tier. I went to LA County site to sign up. It was more user friendly although it had some hiccups but at least it functioned. It did not need a password either to access it. I signed up for an appointment and drove to the site which was open for health care workers only and found the whole process well organized when I received the vaccine and after. Later, I went to the OC vaccine information website and saw that OC only gives vaccine to people who live or work there. I think that idea is too narrow because you are excluding people. The OC system to vaccinate was not taking into consideration the many health workers who are not working for hospitals or large medical systems.
  • Horribly inadequate Jan 17, 2021

    By Abc of bingo
    Where do I start? Of course I can’t schedule an appointment because it’s 730 at night and the appointment window hasn’t moved beyond today. There is no calendar there is only today. I’m not allowed to widen my search to see if there is another vaccination site anywhere in the area. You asked for my mailing address and you won’t let me put it in you keep sending me to a different address. He put in those little educational tabs -like what’s in the vaccine - but when you click on them half the information is cut off and you can’t read it and no way to widen the page. The cute graphics are not cutting it we actually need to schedule. I don’t know how this under developed application managed to become the place of scheduling for the orange county California area. It’s not ready! Not even a calendar! Is there going to be a way to know that if I get the Pfizer vaccine the first time where I can go to get the second dose of the Pfizer vaccine when I can’t widen my search or find a calendar? Do I just sit up all night and keep refreshing and refreshing until the next day of scheduled appointments suddenly appears? Terrible
  • May 5, 2021

    By CVerse
    It keeps loading with an error message, and whenever I try to find an appointment me, it keeps telling me there are none. I found another way. This app sucks
  • Not there yet Feb 6, 2021

    By Doin' Light
    Unfortunately Othena is the only way you can get a vaccination appointment for Orange County. There are two phases in the process where it falls way short. The first is registration. On their website I filled everything out and hit the Register button and a green error message filled with technical jargon flashed in the screen for a few seconds. Other than that, nothing happened. The website and the app does not provide any feedback at all. It took me three days of blindly casting about to get registered. The second area is making the appointment. When I received the message that a vaccine was available I tried to make an appointment on the app. What I saw made absolutely no sense and getting an appointment was impossible. I tried the website with the same result. Strangely, I installed the app on my iPad and it worked. From that point on the app worked well. That’s why I gave it 2 stars instead of 1. It if you can’t register or can’t make an appointment when you are informed you are eligible, what good is it?
  • You Should Be Ashamed of Your Software Jan 16, 2021

    By OCCA2021
    I can’t believe that your group was given this contract for such a critical application and that this completely flawed piece of software is the jewel of your efforts. You bright bulbs also set your app for iPhone version 13.5 and above instead of going back a few versions thereby blocking many older users access to this awful app. Thanks a lot 🤬 So after having to spend hundred of dollars for a new iPhone I now get the fun of trying to access your lousy app only to have had a week of constant aggravation trying to use it. It regularly requires me to go to my computer to change my password; sometimes it says I have an appointment but it doesn’t tell me when or where and it doesn’t change the date to a future date but stays locked on the current date. Hopefully your investors will read the reviews from these users to evaluate your skill set. I think I would have a better chance of getting the vaccine just standing in line without an appointment and hope for leftover vaccine at the end of the day 😡!!!

No reviews available

No reviews available

  • Great App After Some Growing Pains Jan 19, 2021

    By HBUser62
    This is a great app as the developers have continued to improve its functionality as I have observed since January 12, 2021. The surprise decision to expand vaccine eligibility to the 65+ group in Orange County around January 12 probably has brought a flood of activities to the app prior to the open house event, initially targeted for February 2021, for the 65+ group. I have been able to use the app to successfully register, reset passwords, and get appointments since January 14. I believe certain limitations related to vaccine administration such as the number of available doses, vaccinators and support staff, and sites have constrained the availability of open appointment slots being displayed on the app. Additionally, likely hundreds of thousands of anxious folks constantly vying for a few thousands slots at this time (January 19, 2021) have created a sense that the app is not meeting expectations. From a personal perspective, I hope the app will allow (1) folks to add or import vaccine records from outside Orange County, CA and (2) the vaccinated can show their in-app vaccine records as officially-approved immunization evidence for purposes such as domestic and international travels.
  • Excellent Vaccination experience! Mar 4, 2021

    By purple. 😁🥰💜
    I just got vaccinated! It was super convenient and easy! I downloaded the Othena app and found that I was eligible for the vaccine. It took a few tries, but then it showed up that an appointment was available on a particular day , with 3 choices of times so signed up for a time. On the day of the vaccination, I completed my Pre-Assessment in the car before arriving. I arrived early, went through the very organized parking lot, walked down some stairs, into the pre-area where they checked my ID and scanned in my QR-code in the app; then the very welcoming volunteers told me where to go and I walked straight up to a table where the nurse gave me the vaccination. I in the waiting area now, where you go for 15-min afterwards to make sure you feel ok. I feel great as I’m writing this and an excited that soon - after the 2nd dose, I’ll slowly slowly be able to get back to my normal life and activities! My advice is: Don’t wait, get the app & sign up for a vaccination!
  • Covid Vaccine Dose 1 Mar 10, 2021

    By NicolethegeekBaello
    In my honest opinion, this process is so easy.🤍 The only think that really got me struggling, was the way to get to the vaccine. The signs everywhere were a bit confusing🥺, and the extra standing in lines really got me super sweaty and tired, but as soon as you get into the actual warehouse room, its super simple and fast. All people I have interacted with were very nice and sweet. I was able to ask personal questions about if it hurt or if it was going to sore for a long time. The people who asked me to send my honest feedback were actually very nice and gave the credit too all the people who are giving the vaccine! ✨ This OTHENA experience was worth the wait and after i signed up a few weeks later i got my appt. then headed towards the vaccine site when I knew the date, and everything was simple!Hoping this will come in handy once my parents and grandparents and other family members have the chance to receive the vaccine! Actually Great Work! 💜
  • My vaccination experience with the Othena app Feb 27, 2021

    By Bobshart
    I had a good experience with the Othena app. I am a nursing student and have direct contact with patients during our clinicals. When my school informed us we were eligible for the vaccine I immediately made an account with the Othena app expecting to be able to pick my appointment in advance but for about a month it told me no appointments were available. After that month or so I got an email stating that I was finally able to get my vaccine appointment. The app only displayed 3 days in advance which was bit overwhelming after waiting a month with no hope in sight, but I ended up rescheduling to my desired date. The process from picking my appointment to actually receiving the vaccine was very smooth. I also enjoyed the timer it gave you during the 15 minute wait period after receiving the vaccine. Overall I had a pretty smooth experience using this app. I would recommend it to others.
  • Super Easy! Mar 7, 2021

    By tonilmohr
    Download this App! I’m a dental hygienist and was instructed to download the app/register for the vaccine as we were part of Phase 1A. I went to see my OBGYN and she gave me the “Go” on FEB 9th. I waited for a few weeks and was a little worried the system might have missed me. I registered on FEB 9 and it’s MARCH 7 and I received a notification on my iPhone, email me and a text message to register. DO NOT WORRY! You will get it. Also, I chose the Anaheim Convention Center. IT WAS SOOOOOO FAST! Enter on Katella, there’s signs everywhere, it will less you to a parking lot (free), then you get out of your car, there’s signs & lots of people to guide you to the main entrance. I waited in line... maybe 5 mins! Also, if you need a wheelchair, it’s probably better to use it. There are a few stairs from the parking garage to the main entrance but after that, use the wheelchair & have someone push you. DOWNLOAD THE APP- THE PROCESS IS QUICK. Bring your ID, your phone & answer the Assessment before you get the shot.
  • Mar 4, 2021

    By John Nguyen
    Constantly improving! The move into Anaheim Convention center has moved things so fast. I thought it'd be a long wait that's why I took my grandpa here 30 minutes early for his 2nd Moderna shot. But the efficiency was so much better than I expected! The staff was abundant so easy to ask questions and know where exactly to go. They were all super helpful and made this experience an extremely easy one. Wishing everyone just as easy of an experience.
  • Mar 5, 2021

    By Stephanie
    I got my vaccine at anaheim convention center. It was so easy! Easy to find parking, everyone volunteering was very helpful on site, and the site was very organized. It was a bit of a pain to get my appointment. Took 3 weeks after registering to be eligible to make the appointment, and another 3 weeks before I could finally get an appointment. Once it was set up though, it was a breeze!
  • Feb 1, 2021

    By Rose Ty
    Just finished taking my mom (70) to her appointment this morning. The app made it quick and easy to check-in and get her vaccination. I was able to go through the pre-screening form with her before leaving the house. Major bonus. This meant less time sitting at each confirmation point. Less time needed for the staff to explain the pre-screening process. Also, since I didn't have to print out anything, there was less handling of paperwork. No touchy. ✅
  • Feb 17, 2021

    By Monique Dodge
    I greatly appreciated the extra large electronic signs with explicit directions from the freeway to the Vaccination site. I recommend arriving 45 minutes early because there was a little wait to check-in from the car. Then you park and walk toward the tents. Again, excellent signage for what line to get in for your appointment time. It went really smooth. I was very impressed!
  • Feb 18, 2021

    By Jen D
    This app is working great now, and my mother's vax went smoothly. Her second appt was auto-scheduled though the app and she got both done promptly, without any issues. Watch your emails closely for your turn to schedule! Complete the health section, check in through the app as soon as you arrive for your appt. Have the bar code up and ready for them to scan (with your ID), it speeds things up. OC and Othena have the whole covid-19 vaccine process down now. Wondering now when it will be my turn!
  • Vaccination Experience Jan 27, 2021

    By OCGirlForever
    Registered my 83 year old parents on the website and uploaded the app to their phones. They wouldn’t have been able to do this on their own without my help. At first we weren’t sure if the app was working because every day it said there were no clinics scheduled. After about 3 weeks, they received an email that appointments were available for that day. They received the email around 8 am that 29 appointments were available, we went on the app and the latest appointment was 9:30 am at Disney, so we scheduled the appointments on the app and received a confirmation right away and we were able to complete the preregistration on the app, which was very easy to do. Luckily they live in Anaheim and I live in Orange. With such short notice, they wouldn’t have been able to fine the location themselves. We picked them up and drove them to Disney for the appointment. Once there, we found the process to be very well organized and all the staff were so nice. They had wheelchairs available that were cleaned and sanitized and were such a lifesaver. The line was long but moved fast and we were done with the whole process in about 30 minutes. So happy to have their first shot done and received a card with the second shot date.
  • May 30, 2021

    By Glenn Fogarty
    With the latest update, the app is pretty much functional. I still think a QR code that links to the California Immunization Registry (CAIR) to show digital vaccination verification should be added. It should be an opt-in option for those who want to have it. I would like to be able show a QR code in any state across the United States and other countries and have them be able to verify my vaccination status.
  • Good App But Needs Improvements Feb 16, 2021

    By 💖💖🤣👍
    Overall, a good app with people working very hard to register residents to receive the COVID-19 vaccine. Some suggestions to improve the service include the following. Couples, who are senior citizens, should be able to register together and go to the same appointments together. Separate days can be very hard for some seniors. Also, it makes it difficult for seniors when they share an email address but cannot use the same email address for both people. The receipt message, after you register, should offer more specificity to help manage expectations with regard to appointment scheduling. Vague messages with no structure is what causes people to panic and to vaccine shop or submit multiple registrations, further clogging appointment and registration systems, slowing the distribution process. A receipt message that could help the end user understand the timeframe for when they will be able to get an appointment could help calm people. A better Othena FAQ on the OCHCA site would be helpful as well. All of this said, thank you for the hard work and for continuing to improve the app and process. Your work is making a difference for our community.
  • Does The Job! Jan 28, 2021

    By FreeRange4
    I registered a week ago and received an email notice from the app at 8am today informing me I could book my appointment THE SAME DAY for my first shot. I booked it for 11am. It only took me 30 minutes to get it once I was in line at the Disneyland parking lot - you park your car and walk to line. The app worked perfectly. It even automatically booked my second shot once my first was confirmed. The only criticism I have for the app is that it needs more information upfront to let you know what is going to happen. People are having a lot of anxiety because the info in the app is pretty sketchy. It should break up intro and steps to register into bullet points and let you know that, once registered, the app will send you notice when your shot is ready - it’s your turn to go back into the app to set day and time. The key point - You don’t need to login repeatedly to check on status!!! You are inline electronically so be sure to pre-register in the app with all your info!!!
  • User friendly but a couple of suggestions Feb 18, 2021

    By dicohead
    I appreciated the ease and interface of the app. Easy to maneuver I believe. I was not able to book an appointment at first and felt that I forgot that I applied and weirdly felt like it was impossible to get it. I wonder if there is a way to send notifications that mention we are still waiting on availability. It just felt like a void between trying to unavailability to the time of getting my appointment. Not trying to be entitled but just trying to say that in these sensitive times it’s be best to be transparent. It took 3 weeks to get my booking after initial applying. I don’t think that’s a long wait but the void leaves one feeling odd. Also maybe let us know that you really need a letter for approval if it “might be iffy you are eligible.” As of now it’s just part of a suggested list so thinking you bring 2 other documents it’s enough. The letter seemed to be a key factor if you aren’t a nurse or clinician, But a patient facing worker in a healthcare center.
  • Feb 8, 2021

    By Hazel Lee
    Update: Despite the hiccups and frustrations of the app itself, when it came to my due date for my second vaccine, I went ahead and went to the vaccine site to try and speak with an Othena representative. Crash (sp?) and Milo (?) were both extremely helpful and made the process incredibly smooth. I was expecting more frustration, but everything was handled wonderfully on site. Thank you for being such a great team!
  • Vaccine appointment process Jan 23, 2021

    By wolfsbare
    Upon downloading the App, I found it to be somewhat user friendly. However, even though it reflected no available appointment sites in your area, it showed a one line current date, which in other apps allows one to select another date. This app would not. It became quite frustrating at times. About 8 days after getting the app, I received a text and an email stating it was now time for me to schedule my appointment. At that point last night, I was able to scroll the one line date and time area to view available times. 12 hours after receiving the text, I received my first vaccine at the Disney super pod. The great thing about the app, within 5 minutes of receiving my shot, Othena already had my 2nd appointment scheduled for 2 weeks later. Spoke to an Othena rep while waiting my 15 mins after shot care and relayed all I just wrote. Overall, it’s turning into a great app, thank you Othena
  • Amazing Considering the Task before them Feb 4, 2021

    By Jnut93
    I’ve just gotten my second dose, my 90 year old Mother in law got her first, so I’ve made 3 vaccine trips total so far. I would say that considering what they have set out to accomplish, the Othena team is doing an amazing job. With that said, however, there are kinks to work out. A 94 year old ahead of us was turned away because her caregivers had no proof of OC residence. I and two others also did not have proof of residence for our elderly relatives. Personally , they didn’t ask for anything when I got my first shot, so I wasn’t worried about having it for my mother in law —So be prepared! It was heart breaking to see them turn away elderly people. Also , there are wheelchairs available, but frankly I was having an asthma attack by the time I got my mother in law to the check in from pushing her with a mask on —why is this not a drive through set up like Dodger stadium?
  • Suggestion: Age verification per vaccine maker Mar 31, 2021

    By debbieamv
    Overall lots of great improvements since using it early in Jan to get 87 and 92 year old in laws vaccinated. Although there is feature needed before lots of young people under 18 start getting shots. Went today to Disney to get my son who works as a food server vax and couldn’t get it because because of the age limit of 18 for Moderna. He’s 17. The app knows his age/birthdate and should have the Disney sites grayed out with a msg that Moderna is only for 18 and older. Perhaps it was somewhere in fine print somewhere but never saw any notice of this until we got to the site. A suggestion that would hopefully help others not have this same experience. Thanks for continuously making the app better and helping us all though this challenging time. It’s appreciated!
  • Feb 18, 2021

    By Celia Chan
    Was good for the most part, slight confusion when I got the message that an appointment was available to book: it showed a date and time but when I clicked on it, it looked like it was unavailable or that I needed to complete my profile. After a few clicks, another appointment showed up, then that one worked.
  • Feb 4, 2021

    By Rex Theobald
    I'm updating this after getting a shot. The app has improved a lot since my last review. The registration process, which I did on the web site, seems to work. Before it's your turn to get a shot, the web site tells you that you are in the waiting room. During that period, the app used to say that "no clinics are Currently Opened [sic]." That seems to have been fixed and now it tells you that you are in a Virtual Waiting Room and that they'll contact you based on your priority. When my turn did come up, perhaps 2 weeks after I registered, the app started showing available appointments and led me through making an appointment, arrival at the site, and the whole barcode process. Now that I've had the first dose, the app shows me the appointment (made automatically) for the second dose. So with the latest fixes, this seems to be usable.
  • Jan 31, 2021

    By Richard Saunders
    Initially I would have given the app a zero... but it is getting better. After waiting 2 weeks the app allowed me to make an appointment. This was 23 hours before I received an email telling me appointments were available. Got my shot yesterday. On the day of the app allows you to complete the screening,check in and get a QR code to show at each stage. The whole process took 32 minutes. The app now shows my appointment time for round 2.
  • Feb 4, 2021

    By Kim Pham
    Initially unable to get past the login screen for weeks. The app kept saying login invalid or it would constantly go to a password reset screen, which wouldn't work either. After an update, I was finally able to log in. Now about 80% of the app works well (clicking some areas in the app will prompt some error codes). My 2nd dose went smoothly and the QR was functional making the entire process quick. Thank you for fixing it by the time I was due for my 2nd dose.
  • Dose 2 Feb 25, 2021

    By resolved anxiety
    I appreciate the staff’s willingness to show us how to upload info & check to ensure we knew how to navigate the app. For my 1st vaccine I received an email at 8:10 am that 3 appointment times were available for 9, 9:15, & 9:30. By the time I clicked on it, the only time was 9:15. I live 35 minutes away & I arrived just a bit late. Once I was there the entire process was quick, easy & organized. 2nd appointment date remained the same as scheduled & I received email confirmation several days prior. Overall the app worked as designed but it isn’t easy to navigate, especially at first when trying to procure an appointment. I was in a waiting room fir more than 3 weeks. Patience is needed. There should be a FAQ section so that people who get frustrated or have questions could get answers and feel reassured. When all of my friends had appointments and I was still in a waiting room, I felt like there must be something that I missed or didn’t do when using the app, which added to the anxiety.
  • Apr 26, 2021

    By Shannon Welch
    For the first appt, the app worked ok. It never actually let me schedule the first appt through the app, I had to get onto my computer in order for it to show me open appointments. Then for the second appt, it kept crashing my phone. I had tried uninstalling and reinstalling it multiple times and it still won't open.
  • Not there yet Feb 6, 2021

    By Doin' Light
    Unfortunately Othena is the only way you can get a vaccination appointment for Orange County. There are two phases in the process where it falls way short. The first is registration. On their website I filled everything out and hit the Register button and a green error message filled with technical jargon flashed in the screen for a few seconds. Other than that, nothing happened. The website and the app does not provide any feedback at all. It took me three days of blindly casting about to get registered. The second area is making the appointment. When I received the message that a vaccine was available I tried to make an appointment on the app. What I saw made absolutely no sense and getting an appointment was impossible. I tried the website with the same result. Strangely, I installed the app on my iPad and it worked. From that point on the app worked well. That’s why I gave it 2 stars instead of 1. It if you can’t register or can’t make an appointment when you are informed you are eligible, what good is it?
  • Apr 10, 2021

    By Ramon Martinez
    App would not take my real address or insurance carrier. Address was off by two house numbers. Had to use website to correct both of these. What do you want for a million bucks, I guess! As of April. Some of these issues have been corrected. Notice that from time-to-time some fields change and are out of sync with the web app. Maybe by the time the vaccinations are done with they will get it right.
  • Jul 14, 2021

    By Judy Oreos
    Frustrating. Can't get past the disclaimer...its non functional...
  • May 5, 2021

    By Ashley Smith
    I can't even login and I'm pretty sure I have the right password. Just in case I didn't I hit forgot password it says the link has been sent to my email, but I still have not got an email with a reset link. This app is awful and full of bugs.
  • Apr 29, 2021

    By Efren Mendez
    Force-scheduled my second appointment to a date my vaccination site (Soka University) will be closed. Won't let me reschedule due to "CDC guidelines." Screen orientation is locked in portrait mode, so a lot of text fields are truncated, with no way to expand them. As an Android app developer myself, all I can really say is that this app needs A LOT of work.
  • May 4, 2021

    By Julie
    Everything seemed to be working fine, until one day I found a UNKNOWN person added as my family and cannot delete it this person. WTH??? It must be in the system. This means I could possibly access that person's private personal information which is VERY CONCERNING!!
  • Registered Nurse Jan 18, 2021

    By RNessentialworker
    I do not work in a hospital currently and am not employed by a major medical group. I am an advanced practice nursing student and have direct contact with Covid positive patients as a student in clinics/offices. Could not get into the ap to even begin the appointment process because I did not have access to the password. Later, I tried the website but that was crashed and then it indicated it would open at a certain time, and it did not. Under the tier system, I could figure out I was 1A second tier. I went to LA County site to sign up. It was more user friendly although it had some hiccups but at least it functioned. It did not need a password either to access it. I signed up for an appointment and drove to the site which was open for health care workers only and found the whole process well organized when I received the vaccine and after. Later, I went to the OC vaccine information website and saw that OC only gives vaccine to people who live or work there. I think that idea is too narrow because you are excluding people. The OC system to vaccinate was not taking into consideration the many health workers who are not working for hospitals or large medical systems.
  • Horribly inadequate Jan 17, 2021

    By Abc of bingo
    Where do I start? Of course I can’t schedule an appointment because it’s 730 at night and the appointment window hasn’t moved beyond today. There is no calendar there is only today. I’m not allowed to widen my search to see if there is another vaccination site anywhere in the area. You asked for my mailing address and you won’t let me put it in you keep sending me to a different address. He put in those little educational tabs -like what’s in the vaccine - but when you click on them half the information is cut off and you can’t read it and no way to widen the page. The cute graphics are not cutting it we actually need to schedule. I don’t know how this under developed application managed to become the place of scheduling for the orange county California area. It’s not ready! Not even a calendar! Is there going to be a way to know that if I get the Pfizer vaccine the first time where I can go to get the second dose of the Pfizer vaccine when I can’t widen my search or find a calendar? Do I just sit up all night and keep refreshing and refreshing until the next day of scheduled appointments suddenly appears? Terrible
  • May 5, 2021

    By CVerse
    It keeps loading with an error message, and whenever I try to find an appointment me, it keeps telling me there are none. I found another way. This app sucks
  • You Should Be Ashamed of Your Software Jan 16, 2021

    By OCCA2021
    I can’t believe that your group was given this contract for such a critical application and that this completely flawed piece of software is the jewel of your efforts. You bright bulbs also set your app for iPhone version 13.5 and above instead of going back a few versions thereby blocking many older users access to this awful app. Thanks a lot 🤬 So after having to spend hundred of dollars for a new iPhone I now get the fun of trying to access your lousy app only to have had a week of constant aggravation trying to use it. It regularly requires me to go to my computer to change my password; sometimes it says I have an appointment but it doesn’t tell me when or where and it doesn’t change the date to a future date but stays locked on the current date. Hopefully your investors will read the reviews from these users to evaluate your skill set. I think I would have a better chance of getting the vaccine just standing in line without an appointment and hope for leftover vaccine at the end of the day 😡!!!
  • horrible app with no real support Jan 19, 2021

    By bp543210
    This is a horrible app with no real support. I cannot believe people’s lives are depending on this. The system accepts my address and even shows the unit number. When I click on it the way their own system displays it for me....then it only saves it without my unit number. You know many people have to use a space, unit, or apartment number. Why why why can’t you allow a correct address. Fix your app on many levels ...please ....cannot even make an appointment even when they are available. I was able to but it keeps saying cannot find a site within 5 miles. I never asked for one within 5 miles. Then I changed it to 15 miles to 20 to 25 but it pushes it back to a default 5. I will drive hundreds of miles for a vaccine. Please take out this map and forced issue of distance tool when people are trying to appointments to save their lives! Please care to fix this on your own. Please do not give me an email for customer service that has been ignored. Really fix these issues, please.

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