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Othena

Othena

Composite Apps Inc.

Othena (powered by CuraPatient) manages COVID-19 testing and vaccination.

4.1 Ratings 6K+ Reviews 100K+ Downloads

Ratings & Reviews

4.1
6.0K+ Ratings
  1. 5
    69+%
  2. 4
    7+%
  3. 3
    2+%
  4. 2
    3+%
  5. 1
    19+%
Write a Review
  • Apr 13, 2021

    By Wen Gu
    During my 1st shot appt. the app worked flawlessly. During my 2nd shot appt. the app stated it needed an update and redirected to the google play store. The store didnt have an update for it and redirected me to open the app. Which opened telling me to update it. This infinite update loop blocked me from using the app at all during my 2nd appt. When it works, its great, when it doesn't, it just doesn't. There is a typo on the congratulations on getting vaccinated page, "Go To Eucation Center".
    more
  • Good App But Needs Improvements Feb 16, 2021

    By 💖💖🤣👍
    Overall, a good app with people working very hard to register residents to receive the COVID-19 vaccine. Some suggestions to improve the service include the following. Couples, who are senior citizens, should be able to register together and go to the same appointments together. Separate days can be very hard for some seniors. Also, it makes it difficult for seniors when they share an email address but cannot use the same email address for both people. The receipt message, after you register, should offer more specificity to help manage expectations with regard to appointment scheduling. Vague messages with no structure is what causes people to panic and to vaccine shop or submit multiple registrations, further clogging appointment and registration systems, slowing the distribution process. A receipt message that could help the end user understand the timeframe for when they will be able to get an appointment could help calm people. A better Othena FAQ on the OCHCA site would be helpful as well. All of this said, thank you for the hard work and for continuing to improve the app and process. Your work is making a difference for our community.
    more
  • Great App After Some Growing Pains Jan 19, 2021

    By HBUser62
    This is a great app as the developers have continued to improve its functionality as I have observed since January 12, 2021. The surprise decision to expand vaccine eligibility to the 65+ group in Orange County around January 12 probably has brought a flood of activities to the app prior to the open house event, initially targeted for February 2021, for the 65+ group. I have been able to use the app to successfully register, reset passwords, and get appointments since January 14. I believe certain limitations related to vaccine administration such as the number of available doses, vaccinators and support staff, and sites have constrained the availability of open appointment slots being displayed on the app. Additionally, likely hundreds of thousands of anxious folks constantly vying for a few thousands slots at this time (January 19, 2021) have created a sense that the app is not meeting expectations. From a personal perspective, I hope the app will allow (1) folks to add or import vaccine records from outside Orange County, CA and (2) the vaccinated can show their in-app vaccine records as officially-approved immunization evidence for purposes such as domestic and international travels.
    more
  • Does The Job! Jan 28, 2021

    By FreeRange4
    I registered a week ago and received an email notice from the app at 8am today informing me I could book my appointment THE SAME DAY for my first shot. I booked it for 11am. It only took me 30 minutes to get it once I was in line at the Disneyland parking lot - you park your car and walk to line. The app worked perfectly. It even automatically booked my second shot once my first was confirmed. The only criticism I have for the app is that it needs more information upfront to let you know what is going to happen. People are having a lot of anxiety because the info in the app is pretty sketchy. It should break up intro and steps to register into bullet points and let you know that, once registered, the app will send you notice when your shot is ready - it’s your turn to go back into the app to set day and time. The key point - You don’t need to login repeatedly to check on status!!! You are inline electronically so be sure to pre-register in the app with all your info!!!
    more
  • Excellent Vaccination experience! Mar 4, 2021

    By purple. 😁🥰💜
    I just got vaccinated! It was super convenient and easy! I downloaded the Othena app and found that I was eligible for the vaccine. It took a few tries, but then it showed up that an appointment was available on a particular day , with 3 choices of times so signed up for a time. On the day of the vaccination, I completed my Pre-Assessment in the car before arriving. I arrived early, went through the very organized parking lot, walked down some stairs, into the pre-area where they checked my ID and scanned in my QR-code in the app; then the very welcoming volunteers told me where to go and I walked straight up to a table where the nurse gave me the vaccination. I in the waiting area now, where you go for 15-min afterwards to make sure you feel ok. I feel great as I’m writing this and an excited that soon - after the 2nd dose, I’ll slowly slowly be able to get back to my normal life and activities! My advice is: Don’t wait, get the app & sign up for a vaccination!
    more
  • Apr 10, 2021

    By Ramon Martinez
    App would not take my real address or insurance carrier. Address was off by two house numbers. Had to use website to correct both of these. What do you want for a million bucks, I guess! As of April. Some of these issues have been corrected. Notice that from time-to-time some fields change and are out of sync with the web app. Maybe by the time the vaccinations are done with they will get it right.
    more
  • Apr 17, 2021

    By Carlos Rendon
    App works poorly and often not at all. For me it just freezes on the home screen. For my wife it doesn't accept her password or let her change it. Use their website instead which is more of 3/5 stars.
  • Apr 11, 2021

    By DeadlyUshi
    I was given a window of appointment times and dates but nothing was available. I logged out and logged in the next day to read a notification that I would be emailed when an appointment would become available. That never happened, I waited 5 weeks only to be told by a coworker to register. Once I did (using a different email) I was given an appointment window WITH AVAILABLE TIMES & DATES and was able to schedule round 1 vaccine shot for that same week.
    more
  • Apr 11, 2021

    By William C
    This app has several glitches, it locks up often and returns back to login where the login tap doesn't work I also can't upload a copy of my heath insurance card as it won't open to take a photo. I have uninstalled it a reinstalled it and I still have issues. It seems like most of the silly apps my kids install always seem work fine and now when it's a serious situation like a pandemic nothing seems to go smoothly from the government to distribution of life saving vaccines we can do better.
    more
  • Apr 12, 2021

    By Phil Stetz
    I completed the phase screening section during onboarding (I am not eligible), but it let me through to a scheduling screen to book an appointment. I later answered the same questions with the same answers outside the onboarding flow and it took me to the virtual waiting room. I never received an email confirmation for the appointment nor do I see anything in the app that indicates the appointment was confirmed. I hope it is not taking up a spot :( plz fix this bug so ppl can get their vaccine.
    more

No reviews available

  • Great App After Some Growing Pains Jan 19, 2021

    By HBUser62
    This is a great app as the developers have continued to improve its functionality as I have observed since January 12, 2021. The surprise decision to expand vaccine eligibility to the 65+ group in Orange County around January 12 probably has brought a flood of activities to the app prior to the open house event, initially targeted for February 2021, for the 65+ group. I have been able to use the app to successfully register, reset passwords, and get appointments since January 14. I believe certain limitations related to vaccine administration such as the number of available doses, vaccinators and support staff, and sites have constrained the availability of open appointment slots being displayed on the app. Additionally, likely hundreds of thousands of anxious folks constantly vying for a few thousands slots at this time (January 19, 2021) have created a sense that the app is not meeting expectations. From a personal perspective, I hope the app will allow (1) folks to add or import vaccine records from outside Orange County, CA and (2) the vaccinated can show their in-app vaccine records as officially-approved immunization evidence for purposes such as domestic and international travels.
    more
  • Excellent Vaccination experience! Mar 4, 2021

    By purple. 😁🥰💜
    I just got vaccinated! It was super convenient and easy! I downloaded the Othena app and found that I was eligible for the vaccine. It took a few tries, but then it showed up that an appointment was available on a particular day , with 3 choices of times so signed up for a time. On the day of the vaccination, I completed my Pre-Assessment in the car before arriving. I arrived early, went through the very organized parking lot, walked down some stairs, into the pre-area where they checked my ID and scanned in my QR-code in the app; then the very welcoming volunteers told me where to go and I walked straight up to a table where the nurse gave me the vaccination. I in the waiting area now, where you go for 15-min afterwards to make sure you feel ok. I feel great as I’m writing this and an excited that soon - after the 2nd dose, I’ll slowly slowly be able to get back to my normal life and activities! My advice is: Don’t wait, get the app & sign up for a vaccination!
    more
  • Covid Vaccine Dose 1 Mar 10, 2021

    By NicolethegeekBaello
    In my honest opinion, this process is so easy.🤍 The only think that really got me struggling, was the way to get to the vaccine. The signs everywhere were a bit confusing🥺, and the extra standing in lines really got me super sweaty and tired, but as soon as you get into the actual warehouse room, its super simple and fast. All people I have interacted with were very nice and sweet. I was able to ask personal questions about if it hurt or if it was going to sore for a long time. The people who asked me to send my honest feedback were actually very nice and gave the credit too all the people who are giving the vaccine! ✨ This OTHENA experience was worth the wait and after i signed up a few weeks later i got my appt. then headed towards the vaccine site when I knew the date, and everything was simple!Hoping this will come in handy once my parents and grandparents and other family members have the chance to receive the vaccine! Actually Great Work! 💜
    more
  • My vaccination experience with the Othena app Feb 27, 2021

    By Bobshart
    I had a good experience with the Othena app. I am a nursing student and have direct contact with patients during our clinicals. When my school informed us we were eligible for the vaccine I immediately made an account with the Othena app expecting to be able to pick my appointment in advance but for about a month it told me no appointments were available. After that month or so I got an email stating that I was finally able to get my vaccine appointment. The app only displayed 3 days in advance which was bit overwhelming after waiting a month with no hope in sight, but I ended up rescheduling to my desired date. The process from picking my appointment to actually receiving the vaccine was very smooth. I also enjoyed the timer it gave you during the 15 minute wait period after receiving the vaccine. Overall I had a pretty smooth experience using this app. I would recommend it to others.
    more
  • Super Easy! Mar 7, 2021

    By tonilmohr
    Download this App! I’m a dental hygienist and was instructed to download the app/register for the vaccine as we were part of Phase 1A. I went to see my OBGYN and she gave me the “Go” on FEB 9th. I waited for a few weeks and was a little worried the system might have missed me. I registered on FEB 9 and it’s MARCH 7 and I received a notification on my iPhone, email me and a text message to register. DO NOT WORRY! You will get it. Also, I chose the Anaheim Convention Center. IT WAS SOOOOOO FAST! Enter on Katella, there’s signs everywhere, it will less you to a parking lot (free), then you get out of your car, there’s signs & lots of people to guide you to the main entrance. I waited in line... maybe 5 mins! Also, if you need a wheelchair, it’s probably better to use it. There are a few stairs from the parking garage to the main entrance but after that, use the wheelchair & have someone push you. DOWNLOAD THE APP- THE PROCESS IS QUICK. Bring your ID, your phone & answer the Assessment before you get the shot.
    more
  • Apr 13, 2021

    By Wen Gu
    During my 1st shot appt. the app worked flawlessly. During my 2nd shot appt. the app stated it needed an update and redirected to the google play store. The store didnt have an update for it and redirected me to open the app. Which opened telling me to update it. This infinite update loop blocked me from using the app at all during my 2nd appt. When it works, its great, when it doesn't, it just doesn't. There is a typo on the congratulations on getting vaccinated page, "Go To Eucation Center".
    more
  • Good App But Needs Improvements Feb 16, 2021

    By 💖💖🤣👍
    Overall, a good app with people working very hard to register residents to receive the COVID-19 vaccine. Some suggestions to improve the service include the following. Couples, who are senior citizens, should be able to register together and go to the same appointments together. Separate days can be very hard for some seniors. Also, it makes it difficult for seniors when they share an email address but cannot use the same email address for both people. The receipt message, after you register, should offer more specificity to help manage expectations with regard to appointment scheduling. Vague messages with no structure is what causes people to panic and to vaccine shop or submit multiple registrations, further clogging appointment and registration systems, slowing the distribution process. A receipt message that could help the end user understand the timeframe for when they will be able to get an appointment could help calm people. A better Othena FAQ on the OCHCA site would be helpful as well. All of this said, thank you for the hard work and for continuing to improve the app and process. Your work is making a difference for our community.
    more
  • Does The Job! Jan 28, 2021

    By FreeRange4
    I registered a week ago and received an email notice from the app at 8am today informing me I could book my appointment THE SAME DAY for my first shot. I booked it for 11am. It only took me 30 minutes to get it once I was in line at the Disneyland parking lot - you park your car and walk to line. The app worked perfectly. It even automatically booked my second shot once my first was confirmed. The only criticism I have for the app is that it needs more information upfront to let you know what is going to happen. People are having a lot of anxiety because the info in the app is pretty sketchy. It should break up intro and steps to register into bullet points and let you know that, once registered, the app will send you notice when your shot is ready - it’s your turn to go back into the app to set day and time. The key point - You don’t need to login repeatedly to check on status!!! You are inline electronically so be sure to pre-register in the app with all your info!!!
    more
  • User friendly but a couple of suggestions Feb 18, 2021

    By dicohead
    I appreciated the ease and interface of the app. Easy to maneuver I believe. I was not able to book an appointment at first and felt that I forgot that I applied and weirdly felt like it was impossible to get it. I wonder if there is a way to send notifications that mention we are still waiting on availability. It just felt like a void between trying to unavailability to the time of getting my appointment. Not trying to be entitled but just trying to say that in these sensitive times it’s be best to be transparent. It took 3 weeks to get my booking after initial applying. I don’t think that’s a long wait but the void leaves one feeling odd. Also maybe let us know that you really need a letter for approval if it “might be iffy you are eligible.” As of now it’s just part of a suggested list so thinking you bring 2 other documents it’s enough. The letter seemed to be a key factor if you aren’t a nurse or clinician, But a patient facing worker in a healthcare center.
    more
  • Vaccine appointment process Jan 23, 2021

    By wolfsbare
    Upon downloading the App, I found it to be somewhat user friendly. However, even though it reflected no available appointment sites in your area, it showed a one line current date, which in other apps allows one to select another date. This app would not. It became quite frustrating at times. About 8 days after getting the app, I received a text and an email stating it was now time for me to schedule my appointment. At that point last night, I was able to scroll the one line date and time area to view available times. 12 hours after receiving the text, I received my first vaccine at the Disney super pod. The great thing about the app, within 5 minutes of receiving my shot, Othena already had my 2nd appointment scheduled for 2 weeks later. Spoke to an Othena rep while waiting my 15 mins after shot care and relayed all I just wrote. Overall, it’s turning into a great app, thank you Othena
    more
  • Dose 2 Feb 25, 2021

    By resolved anxiety
    I appreciate the staff’s willingness to show us how to upload info & check to ensure we knew how to navigate the app. For my 1st vaccine I received an email at 8:10 am that 3 appointment times were available for 9, 9:15, & 9:30. By the time I clicked on it, the only time was 9:15. I live 35 minutes away & I arrived just a bit late. Once I was there the entire process was quick, easy & organized. 2nd appointment date remained the same as scheduled & I received email confirmation several days prior. Overall the app worked as designed but it isn’t easy to navigate, especially at first when trying to procure an appointment. I was in a waiting room fir more than 3 weeks. Patience is needed. There should be a FAQ section so that people who get frustrated or have questions could get answers and feel reassured. When all of my friends had appointments and I was still in a waiting room, I felt like there must be something that I missed or didn’t do when using the app, which added to the anxiety.
    more
  • Apr 17, 2021

    By Erin Ramas
    Worked great for the 1st appt. Now the disclaimer won't clear the screen so I can access anything regarding my 2nd appointment today.
  • Feb 4, 2021

    By Rex Theobald
    I'm updating this after getting a shot. The app has improved a lot since my last review. The registration process, which I did on the web site, seems to work. Before it's your turn to get a shot, the web site tells you that you are in the waiting room. During that period, the app used to say that "no clinics are Currently Opened [sic]." That seems to have been fixed and now it tells you that you are in a Virtual Waiting Room and that they'll contact you based on your priority. When my turn did come up, perhaps 2 weeks after I registered, the app started showing available appointments and led me through making an appointment, arrival at the site, and the whole barcode process. Now that I've had the first dose, the app shows me the appointment (made automatically) for the second dose. So with the latest fixes, this seems to be usable.
    more
  • Apr 10, 2021

    By Ramon Martinez
    App would not take my real address or insurance carrier. Address was off by two house numbers. Had to use website to correct both of these. What do you want for a million bucks, I guess! As of April. Some of these issues have been corrected. Notice that from time-to-time some fields change and are out of sync with the web app. Maybe by the time the vaccinations are done with they will get it right.
    more
  • Apr 17, 2021

    By Carlos Rendon
    App works poorly and often not at all. For me it just freezes on the home screen. For my wife it doesn't accept her password or let her change it. Use their website instead which is more of 3/5 stars.
  • Apr 11, 2021

    By DeadlyUshi
    I was given a window of appointment times and dates but nothing was available. I logged out and logged in the next day to read a notification that I would be emailed when an appointment would become available. That never happened, I waited 5 weeks only to be told by a coworker to register. Once I did (using a different email) I was given an appointment window WITH AVAILABLE TIMES & DATES and was able to schedule round 1 vaccine shot for that same week.
    more
  • Apr 11, 2021

    By William C
    This app has several glitches, it locks up often and returns back to login where the login tap doesn't work I also can't upload a copy of my heath insurance card as it won't open to take a photo. I have uninstalled it a reinstalled it and I still have issues. It seems like most of the silly apps my kids install always seem work fine and now when it's a serious situation like a pandemic nothing seems to go smoothly from the government to distribution of life saving vaccines we can do better.
    more
  • Apr 17, 2021

    By Glenn Fogarty
    Unfortunately, the last 2 updates have caused the vaccine data shown to be incorrect. The 2 vaccination dates are correct but upload dates are the same, the lot numbers are the same and the nurse is the same name. It appears that the app is repeating the same upload data from the 1st vaccination into the 2nd vaccination upload data.
    more
  • Apr 12, 2021

    By Phil Stetz
    I completed the phase screening section during onboarding (I am not eligible), but it let me through to a scheduling screen to book an appointment. I later answered the same questions with the same answers outside the onboarding flow and it took me to the virtual waiting room. I never received an email confirmation for the appointment nor do I see anything in the app that indicates the appointment was confirmed. I hope it is not taking up a spot :( plz fix this bug so ppl can get their vaccine.
    more
  • Apr 11, 2021

    By Rakesh Mahajan
    So this may be the worst app that any government agency has ever provided. And the latest version doesn't even allow me to go beyond the 1st screen. Do they not know about testing/QA. Or hire a UX person so they can create a decent experience for users. It's just criminal that during these pandemic times something that might be essential for our health is such a piece of junk. If anyone ever put it on their credits that they worked on this app I would definitely never hire them.
    more
  • Apr 10, 2021

    By Vincent Hans
    Inadequate visual layout planning and vague wording. Incompletely displayed descriptions ending in ellipsis with no user interface control to expand the message to read it. WHY BOTHER EVEN DISPLAYING INFORMATION THAT USER WON'T BE ABLE TO READ. HAVE THE DEVELOPERS EVEN TRIED TO USE THIS FROM THE PERSPECTIVE OF PRETENDING NOT TO KNOW WHAT THEY ALREADY IT'S SUPPOSED TO DO. IF NOT, HOW CAN YOU POSSIBLE EXPECT TO IMPLEMENT GOOD COMMUNICATION PRACTICES. INCOMPLETE MESSAGING THROUGHOUT. NO EXCUSE!
    more
  • Registered Nurse Jan 18, 2021

    By RNessentialworker
    I do not work in a hospital currently and am not employed by a major medical group. I am an advanced practice nursing student and have direct contact with Covid positive patients as a student in clinics/offices. Could not get into the ap to even begin the appointment process because I did not have access to the password. Later, I tried the website but that was crashed and then it indicated it would open at a certain time, and it did not. Under the tier system, I could figure out I was 1A second tier. I went to LA County site to sign up. It was more user friendly although it had some hiccups but at least it functioned. It did not need a password either to access it. I signed up for an appointment and drove to the site which was open for health care workers only and found the whole process well organized when I received the vaccine and after. Later, I went to the OC vaccine information website and saw that OC only gives vaccine to people who live or work there. I think that idea is too narrow because you are excluding people. The OC system to vaccinate was not taking into consideration the many health workers who are not working for hospitals or large medical systems.
    more
  • Apr 10, 2021

    By Kenji Ogata
    Update: Since I updated my app on April 9th, the app only asks for permissions and does not let me log on regardless of what I permit. Original review January 2021: I can't log-on. I registered on the website with my laptop, but I can't log-on using this app.
    more

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