Orbitz Hotels & Flights
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Use code SAVEAPP10 for 10% off on select hotels in the app.
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About Orbitz Hotels & Flights
About Orbitz Hotels & Flights
Orbitz Hotels & Flights
About Orbitz Hotels & Flights
Free cancellation on most hotels. Because flexibility matters.
Orbitz is the #1 way to book travel on your mobile device. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app.
EARN MORE
-App bookers earn 4% on hotels and 2% on air!
-Plus find last-minute hotel rooms nearby and save 40% with mobile exclusive deals!
HOTELS
- Last minute hotel bookings welcome and free cancellation available!
- Pay when you book or when you arrive at the hotel.
- Find hotels around you on an easy-to-use map view.
- Review descriptions, photos and amenities from verified hotel guests.
- Securely store your payment details for easier and safe bookings.
FLIGHTS
- Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets.
- Search and book round trip or one-way flights.
- Enter a departure date and destination, and your trip-ready. Book now!
CARS
- Search thousands of cars to find cheap, quality rentals. Save big when you book in-app!
- Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze.
ACTIVITIES
- Attraction tickets without the lines.
- Book local tours.
- Book Airport shuttles.
MY TRIPS
- View your record locator, gate information, and upcoming trip details on the go.
- Plan your own vacation packages with activities, hotels, cars, and more.
Orbitz envisions a world where all are welcomed. No matter who they are, who they love, or where they’re going. For 20 years we’ve led the way in advocating for LGBTQIA equality and inclusion in travel.
Visit our LGBTQIA travel hub (Orbitz.com/pride) to search and book LGBTQ-welcoming hotels, view our LGBTQIA events calendar, get travel inspiration, and more!
SAVEAPP10 coupon code Terms & Conditions
Subject to the restrictions set out in these terms and conditions, the 10% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by September 30, 2022, for 1 or more nights for travel by March 31, 2023. Qualifying bookings instantly receive 10% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking.
After one booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Orbitz reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (https://www.orbitz.com/p/info-other/legal.htm) and all bookings are subject to availability.
The Orbitz app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
Ratings & Reviews
Community
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Expert
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Orbitz did not refund the money on a cancelled flight
Jul 18, 2020 By fredolmI have been a faithful Orbitz customer for over 20 years. I booked a flight on Orbitz for a May flight date. The flight was cancelled in the middle of the Coronavirus issues. I paid for insurance in case the flight had to be cancelled. My event was cancelled so I cancelled the flight expecting that my money would be refunded. Instead, Orbitz gave me a credit on my account which I had to use to book another flight through Orbitz. When I rebooked the flight through Orbitz, they told me that I couldn’t buy cancellation insurance on the rebooked flight. Because of the rise in Coronavirus infections, I have to again cancel my flight plans - so now, according to this new policy, I feel like I am screwed out of my money. This wouldn’t have happened if Orbitz would have sent my money back and I would have been able to book a new flight. more -
Jun 28, 2022 By Sheila BennettThis is by far the simplest and most effective travel site I have experience with. The option to "speak" with a Virtual Agent (who really is a real person) directly without going through endless layers of screening questions and hours of sitting waiting for a response (some, but not endless, and some waiting, but not unreasonable), and who in turn is competent and responsive . . . well today that is virtually beyond my experience. more -
Jun 8, 2019 By A Google userI find so many great deals with this app on hotels and rental cars. I always check prices on orbitz first because they're hard to beat. I would recommend calling places ahead of time to see if they require deposits for different payment types. I've been hit hard on deposits a few times when booking with a visa debit card. It's not an app issue, just different companies have different policies. more -
Sep 16, 2018 By A Google userThe app is good. I have one major gripe. When I send my trip itinerary to people, they cannot open it. It wants them to either download the app, or it says that trip doesn't exist. This is a problem. A very annoying problem. In fact, it would be a one-star problem except other things are very good about the app, so you get 3 stars. more -
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
Aug 2, 2018 By MetaLakeJackGood luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change. more -
Jan 10, 2022 By jo stohApp is good, but can be better: The app tends to just default to the airport in the main city even if it's 2 hrs away rather than to the nearest airport w/c can be 20 mins away [I am talking about the airport of the state where you intend to go to (eg. Springfield MA). It defaults to Boston MA instead of Hartford CT w/c is 25 mins away from it.] It means you have to do a separate booking rather than getting it all at once. more -
Changes are a problem
Oct 5, 2018 By GinasGuyI have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem. more -
Oct 29, 2021 By John SFantastic! No matter how long I look for deals, I almost always come back to Orbitz. The only reason my reviews isn't 5 stars is that I booked a flight for my wife and when I came back to send her the itinerary, the only way I could see to do it was to take a screenshot of each flight and the car rental separately. If I could have emailed it to her, or at least sent one screenshot with confirmation numbers, etc., it'd be 5 stars. I like that they save every person I've ever booked a flight for. more -
Orbitz App Troubleshooting
Oct 13, 2019 By Chicky60sAfter spending s few days researching the hotels, it became obvious that I needed to book soon. Using a wireless PC, I spent about 3 days in a row trying to book the trip, only to see error messages about technical difficulties. We had a power outage and I was using the phone app. It was working, except not showing where I could select “nonstop” flights. Again, having major problems getting the trip booked. Every time I’d go thru the process to book the trip, an error message would say that one of my flights just got sold out. This was in error!! What was happening was that the flights and 3 trips were charged to my card, when the message said they were sold out. Consequently, I missed out on getting the flight time that I wanted, because the others said they were sold out. Not happy with this at all. If anyone is able to rectify this (and now the hotel is showing as less expensive), please advise ASAP. more
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Orbitz did not refund the money on a cancelled flight
Jul 18, 2020 By fredolmI have been a faithful Orbitz customer for over 20 years. I booked a flight on Orbitz for a May flight date. The flight was cancelled in the middle of the Coronavirus issues. I paid for insurance in case the flight had to be cancelled. My event was cancelled so I cancelled the flight expecting that my money would be refunded. Instead, Orbitz gave me a credit on my account which I had to use to book another flight through Orbitz. When I rebooked the flight through Orbitz, they told me that I couldn’t buy cancellation insurance on the rebooked flight. Because of the rise in Coronavirus infections, I have to again cancel my flight plans - so now, according to this new policy, I feel like I am screwed out of my money. This wouldn’t have happened if Orbitz would have sent my money back and I would have been able to book a new flight. more -
Jun 28, 2022 By Sheila BennettThis is by far the simplest and most effective travel site I have experience with. The option to "speak" with a Virtual Agent (who really is a real person) directly without going through endless layers of screening questions and hours of sitting waiting for a response (some, but not endless, and some waiting, but not unreasonable), and who in turn is competent and responsive . . . well today that is virtually beyond my experience. more -
Jun 8, 2019 By A Google userI find so many great deals with this app on hotels and rental cars. I always check prices on orbitz first because they're hard to beat. I would recommend calling places ahead of time to see if they require deposits for different payment types. I've been hit hard on deposits a few times when booking with a visa debit card. It's not an app issue, just different companies have different policies. more -
Sep 16, 2018 By A Google userThe app is good. I have one major gripe. When I send my trip itinerary to people, they cannot open it. It wants them to either download the app, or it says that trip doesn't exist. This is a problem. A very annoying problem. In fact, it would be a one-star problem except other things are very good about the app, so you get 3 stars. more -
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
Aug 2, 2018 By MetaLakeJackGood luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change. more -
Jan 10, 2022 By jo stohApp is good, but can be better: The app tends to just default to the airport in the main city even if it's 2 hrs away rather than to the nearest airport w/c can be 20 mins away [I am talking about the airport of the state where you intend to go to (eg. Springfield MA). It defaults to Boston MA instead of Hartford CT w/c is 25 mins away from it.] It means you have to do a separate booking rather than getting it all at once. more -
Changes are a problem
Oct 5, 2018 By GinasGuyI have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem. more -
Oct 29, 2021 By John SFantastic! No matter how long I look for deals, I almost always come back to Orbitz. The only reason my reviews isn't 5 stars is that I booked a flight for my wife and when I came back to send her the itinerary, the only way I could see to do it was to take a screenshot of each flight and the car rental separately. If I could have emailed it to her, or at least sent one screenshot with confirmation numbers, etc., it'd be 5 stars. I like that they save every person I've ever booked a flight for. more -
Orbitz App Troubleshooting
Oct 13, 2019 By Chicky60sAfter spending s few days researching the hotels, it became obvious that I needed to book soon. Using a wireless PC, I spent about 3 days in a row trying to book the trip, only to see error messages about technical difficulties. We had a power outage and I was using the phone app. It was working, except not showing where I could select “nonstop” flights. Again, having major problems getting the trip booked. Every time I’d go thru the process to book the trip, an error message would say that one of my flights just got sold out. This was in error!! What was happening was that the flights and 3 trips were charged to my card, when the message said they were sold out. Consequently, I missed out on getting the flight time that I wanted, because the others said they were sold out. Not happy with this at all. If anyone is able to rectify this (and now the hotel is showing as less expensive), please advise ASAP. more -
Dec 12, 2019 By A Google userNot very good to be quite honest went to the app went to the webpage ultimately had to call a rep to have them deal with it. I was not able to select certain hotels, I was not able to do it as a one way trip. Really that! Terribly frustrating as I should be able to do this on the computer easily and that certainly was not the case. I was actually kind and giving you three stars it was more like a one-star. more
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Jul 20, 2022 By Shawna CI can not get into my account to check anything. I start typing my email or password and after 1 or 2 letters then it won't let me type anymore. I have uninstalled the app and restarted my phone and still can not get it to work. It used to be great but now it's useless for me and can't get ahold of anyone for support on this app. Frustrating!! more -
Horrible Customer Service!!
Apr 13, 2021 By Lifehouse SDAFirst of all I’m a loyal customer to Orbitz I always use their services when it comes to my travels needs but not until March 17,2021 when I purchased car rental along with the insurance. When I tried to pick up my car at Payless in San Diego they said that they are franchise so they don’t take any car insurance from what orbitz has offer. They even told me to call orbitz to get the refund so I did call right away and they submitted the refund request. After 12 days I called them back to follow up on my refund the customer service from orbitz has no record at all on my case so they put me on hold for so long so they can contact Payless in San Diego they said that they never respond. I told them I paid orbitz why not just refund my money they said that they need to confirm with Payless. So they called again and emailed but no response. She ended up told me that once she receives an email from Payless they will refund right away just wait for an email. So It’s almost a month now I called them again to find out what is the status of my refund guess what same answer from Orbitz customer service no record at all on my 2 conversation and I had to go through the same process that they did before. This company is Horrible with their customer service!!!! they put me on hold again waited for more than 30 minutes still no refund. more -
Mar 9, 2022 By Ricardo Ivan HernandezVery sneaky and unethical how you can't really speak to a real person to help. I tried booking a flight for me and family months in advance and after spending all that time and filling out payment, app would say that flight wasn't available anymore. Next day, I tried again in morning and now the message was that booking couldn't be completed and to try again. Went to my card statement and several pending transactions were made but booking was never possible. Went to Priceline and no problem. more -
Never using it again
Mar 30, 2022 By LiaracI was told that I had a credit available that I had until March 13, 2022 to book a flight, but they never mentioned that my flight needed to completed before that date. When I called to book a flight using my credit, they told me that the flight needed to be completed before March 17, 2022 which it was a different date from the beginning and with the inconvenience that had only 5 days left to complete my travel, if I didn’t want to loose my credit. Then they suggested me to book a cheap flight that would supposedly cost me $45 from LA to MIA to not to loose the entire credit that I had in the beginning. And told to call back to book my real travel and to use my remaining credit. I never got a receipt of that amount and When I called back to Orbitz, they told me I used $72 instead of the $45 that I originally planned on using with the excuse that it would be better that loosing almost $400 of my original balance. I requested to talk to the manager or corporate and Ajpit (the person who I spoke to at last) or something like that refused to get me in contact to explain my situation that I’ve been going through the couple of weeks. I also requested proof of my remaining credit and apparently they are the only ones that can see it. Don’t put yourself into this headache and book your travels somewhere else. more -
Mar 28, 2022 By Scott JohnsonI booked a hotel in St. Louis for 2 nights and received confirmation emails and my card was charged. I get to the hotel tonight and no record of any reservation. Beware, I had to frantically try to chat with support and all they gave me was we will call the hotel to confirm no cancelation penalty. Ummm, orbitz didn't even book it with the hotel,so how does that work? Make sure to call the hotel ahead of time before you arrive! I had to pay walk in rate at $50 more per night. Never again! more -
Easy to book, impossible to change
Jun 1, 2021 By Tourist?I don’t really understand Orbitz’s concept of customer service. Sooooo easy to book, yet impossible to change absolutely anything. Due to japan still not allowing anyone in their country, I’m having to TRY and make a simple change to a booking of a flight that we planned to use as a connection while staying a couple of days in that city before and after we depart for japan and when we return. Yet even though I purchased flight insurance (keep in mind, I don’t want to cancel just change) it is still like pulling teeth to get someone to talk to me and assist me in a simple change with the exact same air carrier. It will not allow any change in the app and only gives me a contact number to call to speak to a “customer service” agent. The first time I called, even though it said a 3 hour wait, I figured it wouldn’t take that long. 4+ hours later, after I cleaned my house, went to the gym, showered, and made and ate my dinner, I gave up. The second time l opted to get a call back anndddd they never called back. This is the third time, yet again waiting for a call back after I thought first thing in the morning might change the result, but still 3+ hours of nothing. I am coming up ON 12 FULL HOURS OF HOLDING AND WAITING FOR A CALL BACK. Whiskey Tango Foxtrot Orbitz?!? more -
Inaccurate info on website/poor customer service
Apr 6, 2022 By Goldstandard1000I had recently reserved a car with Sixt through Orbitz. The price displayed through Orbitz showed taxes and fees were included in that price. When my credit card was charged, it was about $118 extra than what I initially booked. Confused, I called Orbitz customer service who willingly canceled the reservation and told me I would get a full refund and that they apologize for the error. Unfortunately they penalized me by withholding $100 saying that Sixt policy withholds $100 for any cancellations. I pointed out to Orbitz that it was an error on their end (I sent screenshots and their receipt to prove the confusion). I then contacted Sixt, he said they do not have any funds, Orbitz is the one withholding the funds. Orbitz pointed the finger at Sixt and Sixt pointed the finger at Orbitz. The situation was never resolved. Been using Orbitz for years and I’ve been so disappointed in this situation which lacks integrity, dishonesty and zero care for the customer. Will make sure to never associate with Sixt again (there are plenty of other car rental companies that are way less expensive and do not have inconsiderate penalties) and Orbitz. I will give my time and energy to companies that operate in integrity and care for their customer. more -
Apr 6, 2021 By Juan C TobónAwful experience with is about refunding canceling tickets. It takes too much for me to say something bad about a services, but this time I'm making an exception. Do not buy tickets through Orbitz, they start "disconnecting" from the chat, say "not able to work on" a ticket. I mean, easy to buy but a nightmare when things go different than schedule. It shouldn't be like that. more -
I am extremely disappointed
Mar 13, 2022 By 💔heartbreakerTo start I will say I knew going in that it wasn’t a fancy place, all I wanted was a safe and clean place to stay for the night, to say I didn’t get either one is a understatement, to start there was a lady yelling profanities in the driveway and nothing was done, I did not feel safe leaving my car in the parking lot, once in the room I noticed there was no security lock on the bedroom door, it reeked like an ashtray, the floor was stained and the bedding had burn marks and cut marks all over and there was graffiti all over the bottom of the bed frame the bathroom door was held on by the top hinged so I couldn’t even shut the door, i felt scared for my life and the safety of my family and my vehicle, I felt like it was a crime scene, when left there was someone leaning up on our door listening to us talk, I spent 5 mins in the room and felt so dirty that I would feel safer sleeping in my car then staying in that room, im extremely disappointed on how orbitz could allow this type of place to be rented out on their site, I expected more and when I mean more I mean a clean and safe place to sleep, I will never be using orbitz again for anything for their lack of concern over this matter more -
Liars
Jun 30, 2021 By سلمان وڑائچThey are big liars I have booked a flight for five people from JFK to Lahore Pakistan for almost $ 3700, but in these days covid’s third wave broke out and I have called the orbitz that now we don’t want to travel so what options we have the lady told that you have two options that you can get credit vouchers and the second one that you get money back but there will be a deduction of $360 and you have to wait up to 12 weeks I said ok the second one is good for me just refund the money after whatever deduction you want made she did it and said that it’s done. I waited for 12 weeks and after that I called them again that I have not received anything can you please check it and now the lady said that you got the credit vouchers and and you have not called at that time to cancel the flight so you can’t have refund you can have vouchers only. She kept on lying that I have not cancelled at that time that’s why I have to accept this. Now I want to tell the people that this app is fraud totally don’t believe on them what ever they say you can pay a bit more but buy the tickets from airline directly and save your money. more
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Expert
- Ready to book, but not ready to pay? For a few dollars more per night, you can book now, pay later. You can even cancel up to 24 hours before
- Check out Insider Prices for quick access to special savings and amazing hotel discounts you won’t find anywhere else
- My Trips allows you to easily plan and share your very own personalized vacation package with activities, cars, hotels and so much more
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Orbitz did not refund the money on a cancelled flight
Jul 18, 2020 By fredolmI have been a faithful Orbitz customer for over 20 years. I booked a flight on Orbitz for a May flight date. The flight was cancelled in the middle of the Coronavirus issues. I paid for insurance in case the flight had to be cancelled. My event was cancelled so I cancelled the flight expecting that my money would be refunded. Instead, Orbitz gave me a credit on my account which I had to use to book another flight through Orbitz. When I rebooked the flight through Orbitz, they told me that I couldn’t buy cancellation insurance on the rebooked flight. Because of the rise in Coronavirus infections, I have to again cancel my flight plans - so now, according to this new policy, I feel like I am screwed out of my money. This wouldn’t have happened if Orbitz would have sent my money back and I would have been able to book a new flight. more -
Jun 28, 2022 By Sheila BennettThis is by far the simplest and most effective travel site I have experience with. The option to "speak" with a Virtual Agent (who really is a real person) directly without going through endless layers of screening questions and hours of sitting waiting for a response (some, but not endless, and some waiting, but not unreasonable), and who in turn is competent and responsive . . . well today that is virtually beyond my experience. more -
Jun 8, 2019 By A Google userI find so many great deals with this app on hotels and rental cars. I always check prices on orbitz first because they're hard to beat. I would recommend calling places ahead of time to see if they require deposits for different payment types. I've been hit hard on deposits a few times when booking with a visa debit card. It's not an app issue, just different companies have different policies. more -
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
Aug 2, 2018 By MetaLakeJackGood luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change. more -
Changes are a problem
Oct 5, 2018 By GinasGuyI have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem. more -
Oct 16, 2019 By A Google userCustomer Service for this app is AMAZING. Sometimes I get confused with the app or don't think it's working right... honestly don't know if it's the complexity of different reservation systems this with which this app is interfacing, or my incompetence, or the app, but doesn't matter because when I call them they make everything perfect. They are always able to sort out/complete/confirm the reservation and are so friendly. Really appreciate it!! Easy to view available options!! more -
What happened to flight details?!!
Mar 26, 2018 By Pepper DeeHey what happened? Used to be able to open flight details by tapping on flight date from My Trips page. Now it just opens a world map and won’t show you anything else. Did this happen with the latest update? FIX IT PLEASE! P.S. All these negative reviews for the APP: don’t blame the app or Orbitz if YOU don’t know the basics of booking travel - refund policies, hours of operation of the rental car place, the LOCATION OF THE HOTEL YOU ARE BOOKING. Orbitz follows industry standards when stating cancellation policies, refund requirements, and airline rules and regulations. You have to be an educated consumer to book your own travel. If you don’t want to get stuck or screwed for something YOU didn’t know, use a travel agent. “Do not try this at home.” more -
Aug 12, 2019 By A Google userI do not absolutely travel a lot! to be honest I have been on a plane twice in my lifetime (40yrs) and both have been booked through this Orbitz app and both have been nothing shy of complete 100% satisfaction! From the deals to the adjustments available during booking I would not choose a separate app for my vacation necessities! Try this app out, find a destination and enjoy the simplicity of booking an then relaxing only to wait to enjoy your vacation! more
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Jan 10, 2022 By jo stohApp is good, but can be better: The app tends to just default to the airport in the main city even if it's 2 hrs away rather than to the nearest airport w/c can be 20 mins away [I am talking about the airport of the state where you intend to go to (eg. Springfield MA). It defaults to Boston MA instead of Hartford CT w/c is 25 mins away from it.] It means you have to do a separate booking rather than getting it all at once. more -
Oct 29, 2021 By John SFantastic! No matter how long I look for deals, I almost always come back to Orbitz. The only reason my reviews isn't 5 stars is that I booked a flight for my wife and when I came back to send her the itinerary, the only way I could see to do it was to take a screenshot of each flight and the car rental separately. If I could have emailed it to her, or at least sent one screenshot with confirmation numbers, etc., it'd be 5 stars. I like that they save every person I've ever booked a flight for. more -
Orbitz App Troubleshooting
Oct 13, 2019 By Chicky60sAfter spending s few days researching the hotels, it became obvious that I needed to book soon. Using a wireless PC, I spent about 3 days in a row trying to book the trip, only to see error messages about technical difficulties. We had a power outage and I was using the phone app. It was working, except not showing where I could select “nonstop” flights. Again, having major problems getting the trip booked. Every time I’d go thru the process to book the trip, an error message would say that one of my flights just got sold out. This was in error!! What was happening was that the flights and 3 trips were charged to my card, when the message said they were sold out. Consequently, I missed out on getting the flight time that I wanted, because the others said they were sold out. Not happy with this at all. If anyone is able to rectify this (and now the hotel is showing as less expensive), please advise ASAP. more -
No return baggage
Sep 3, 2018 By Latina81First i want start by saying that i never had a problem with Orbitz before. However, this last trip i booked two flights to Madrid; had no problem on the way there but on the way back we had no return baggage on the reservation. This made no sense why would i reserve a flight to bring suitcase there but not back. Air Europe claims that happens all the time when not booking through the airline. I’m not sure if that’s true or not but i did looked all over Orbitz and i never got a notice that the free suitcase was to Madrid not back. We ended up having to pay over $150 each for our suitcase. Orbitz should have been cleared on this so we could’ve made accommodations for this and not surprised when we got to the airport. If it wasn’t bc this was my first issue with Orbitz i would’ve rated less. more
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Sep 16, 2018 By A Google userThe app is good. I have one major gripe. When I send my trip itinerary to people, they cannot open it. It wants them to either download the app, or it says that trip doesn't exist. This is a problem. A very annoying problem. In fact, it would be a one-star problem except other things are very good about the app, so you get 3 stars. more -
Dec 12, 2019 By A Google userNot very good to be quite honest went to the app went to the webpage ultimately had to call a rep to have them deal with it. I was not able to select certain hotels, I was not able to do it as a one way trip. Really that! Terribly frustrating as I should be able to do this on the computer easily and that certainly was not the case. I was actually kind and giving you three stars it was more like a one-star. more
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Feb 20, 2019 By A Google userThis app started sending spam notifications for sales unrelated to my travels. I've had to block thus app from sending notifications as a result. Unfortunately this means I can no longer receive notifications about flights that I've booked, which is important. Switching to Expedia. Shame. I've used Orbitz for years and now I have to switch to something else. more -
Aug 6, 2019 By A Google userThis app truly sucks. It doesn't navigate well. You cannot find the flights you saved. You cannot find flights- bc again, the app is a pain to navigate. The app doesn't remember any info you put into the app. Its a waste of time. It can even remember your log in information. (It keeps suggesting some other email- I own my phone- bought brand new. My email is my email. Wth is this other person??) I'm done wasting my time on here. Ooh, & who pays extra money for an aisle or window seat?? more -
Jun 24, 2021 By Pure AtakaoCan book flights and car rentals fine, but then problems occur. Multiple times I've tried to sign in or check my itinerary with the app or online. Every single time I would get an error or be redirected to the previous screen. I then get irritated when I have to call them and be put on hold for long periods of time while constantly being told to use their broken app or online service. They gladly take your money and offer very minimal help afterwards. more
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Jul 20, 2022 By Shawna CI can not get into my account to check anything. I start typing my email or password and after 1 or 2 letters then it won't let me type anymore. I have uninstalled the app and restarted my phone and still can not get it to work. It used to be great but now it's useless for me and can't get ahold of anyone for support on this app. Frustrating!! more -
Horrible Customer Service!!
Apr 13, 2021 By Lifehouse SDAFirst of all I’m a loyal customer to Orbitz I always use their services when it comes to my travels needs but not until March 17,2021 when I purchased car rental along with the insurance. When I tried to pick up my car at Payless in San Diego they said that they are franchise so they don’t take any car insurance from what orbitz has offer. They even told me to call orbitz to get the refund so I did call right away and they submitted the refund request. After 12 days I called them back to follow up on my refund the customer service from orbitz has no record at all on my case so they put me on hold for so long so they can contact Payless in San Diego they said that they never respond. I told them I paid orbitz why not just refund my money they said that they need to confirm with Payless. So they called again and emailed but no response. She ended up told me that once she receives an email from Payless they will refund right away just wait for an email. So It’s almost a month now I called them again to find out what is the status of my refund guess what same answer from Orbitz customer service no record at all on my 2 conversation and I had to go through the same process that they did before. This company is Horrible with their customer service!!!! they put me on hold again waited for more than 30 minutes still no refund. more -
Mar 9, 2022 By Ricardo Ivan HernandezVery sneaky and unethical how you can't really speak to a real person to help. I tried booking a flight for me and family months in advance and after spending all that time and filling out payment, app would say that flight wasn't available anymore. Next day, I tried again in morning and now the message was that booking couldn't be completed and to try again. Went to my card statement and several pending transactions were made but booking was never possible. Went to Priceline and no problem. more -
Never using it again
Mar 30, 2022 By LiaracI was told that I had a credit available that I had until March 13, 2022 to book a flight, but they never mentioned that my flight needed to completed before that date. When I called to book a flight using my credit, they told me that the flight needed to be completed before March 17, 2022 which it was a different date from the beginning and with the inconvenience that had only 5 days left to complete my travel, if I didn’t want to loose my credit. Then they suggested me to book a cheap flight that would supposedly cost me $45 from LA to MIA to not to loose the entire credit that I had in the beginning. And told to call back to book my real travel and to use my remaining credit. I never got a receipt of that amount and When I called back to Orbitz, they told me I used $72 instead of the $45 that I originally planned on using with the excuse that it would be better that loosing almost $400 of my original balance. I requested to talk to the manager or corporate and Ajpit (the person who I spoke to at last) or something like that refused to get me in contact to explain my situation that I’ve been going through the couple of weeks. I also requested proof of my remaining credit and apparently they are the only ones that can see it. Don’t put yourself into this headache and book your travels somewhere else. more -
Mar 28, 2022 By Scott JohnsonI booked a hotel in St. Louis for 2 nights and received confirmation emails and my card was charged. I get to the hotel tonight and no record of any reservation. Beware, I had to frantically try to chat with support and all they gave me was we will call the hotel to confirm no cancelation penalty. Ummm, orbitz didn't even book it with the hotel,so how does that work? Make sure to call the hotel ahead of time before you arrive! I had to pay walk in rate at $50 more per night. Never again! more -
Easy to book, impossible to change
Jun 1, 2021 By Tourist?I don’t really understand Orbitz’s concept of customer service. Sooooo easy to book, yet impossible to change absolutely anything. Due to japan still not allowing anyone in their country, I’m having to TRY and make a simple change to a booking of a flight that we planned to use as a connection while staying a couple of days in that city before and after we depart for japan and when we return. Yet even though I purchased flight insurance (keep in mind, I don’t want to cancel just change) it is still like pulling teeth to get someone to talk to me and assist me in a simple change with the exact same air carrier. It will not allow any change in the app and only gives me a contact number to call to speak to a “customer service” agent. The first time I called, even though it said a 3 hour wait, I figured it wouldn’t take that long. 4+ hours later, after I cleaned my house, went to the gym, showered, and made and ate my dinner, I gave up. The second time l opted to get a call back anndddd they never called back. This is the third time, yet again waiting for a call back after I thought first thing in the morning might change the result, but still 3+ hours of nothing. I am coming up ON 12 FULL HOURS OF HOLDING AND WAITING FOR A CALL BACK. Whiskey Tango Foxtrot Orbitz?!? more -
Inaccurate info on website/poor customer service
Apr 6, 2022 By Goldstandard1000I had recently reserved a car with Sixt through Orbitz. The price displayed through Orbitz showed taxes and fees were included in that price. When my credit card was charged, it was about $118 extra than what I initially booked. Confused, I called Orbitz customer service who willingly canceled the reservation and told me I would get a full refund and that they apologize for the error. Unfortunately they penalized me by withholding $100 saying that Sixt policy withholds $100 for any cancellations. I pointed out to Orbitz that it was an error on their end (I sent screenshots and their receipt to prove the confusion). I then contacted Sixt, he said they do not have any funds, Orbitz is the one withholding the funds. Orbitz pointed the finger at Sixt and Sixt pointed the finger at Orbitz. The situation was never resolved. Been using Orbitz for years and I’ve been so disappointed in this situation which lacks integrity, dishonesty and zero care for the customer. Will make sure to never associate with Sixt again (there are plenty of other car rental companies that are way less expensive and do not have inconsiderate penalties) and Orbitz. I will give my time and energy to companies that operate in integrity and care for their customer. more -
Apr 6, 2021 By Juan C TobónAwful experience with is about refunding canceling tickets. It takes too much for me to say something bad about a services, but this time I'm making an exception. Do not buy tickets through Orbitz, they start "disconnecting" from the chat, say "not able to work on" a ticket. I mean, easy to buy but a nightmare when things go different than schedule. It shouldn't be like that. more -
I am extremely disappointed
Mar 13, 2022 By 💔heartbreakerTo start I will say I knew going in that it wasn’t a fancy place, all I wanted was a safe and clean place to stay for the night, to say I didn’t get either one is a understatement, to start there was a lady yelling profanities in the driveway and nothing was done, I did not feel safe leaving my car in the parking lot, once in the room I noticed there was no security lock on the bedroom door, it reeked like an ashtray, the floor was stained and the bedding had burn marks and cut marks all over and there was graffiti all over the bottom of the bed frame the bathroom door was held on by the top hinged so I couldn’t even shut the door, i felt scared for my life and the safety of my family and my vehicle, I felt like it was a crime scene, when left there was someone leaning up on our door listening to us talk, I spent 5 mins in the room and felt so dirty that I would feel safer sleeping in my car then staying in that room, im extremely disappointed on how orbitz could allow this type of place to be rented out on their site, I expected more and when I mean more I mean a clean and safe place to sleep, I will never be using orbitz again for anything for their lack of concern over this matter more -
Liars
Jun 30, 2021 By سلمان وڑائچThey are big liars I have booked a flight for five people from JFK to Lahore Pakistan for almost $ 3700, but in these days covid’s third wave broke out and I have called the orbitz that now we don’t want to travel so what options we have the lady told that you have two options that you can get credit vouchers and the second one that you get money back but there will be a deduction of $360 and you have to wait up to 12 weeks I said ok the second one is good for me just refund the money after whatever deduction you want made she did it and said that it’s done. I waited for 12 weeks and after that I called them again that I have not received anything can you please check it and now the lady said that you got the credit vouchers and and you have not called at that time to cancel the flight so you can’t have refund you can have vouchers only. She kept on lying that I have not cancelled at that time that’s why I have to accept this. Now I want to tell the people that this app is fraud totally don’t believe on them what ever they say you can pay a bit more but buy the tickets from airline directly and save your money. more
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Orbitz Hotels & Flights
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22.30.0
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We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance. Start booking your holiday travel today!
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
We squashed a few bugs and made other general usability improvements to further increase performance.
Love the app? Think we can improve? Leave us a review and let us know!
- English
- Spanish
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
This week, we made some improvements to make the app easier to use
- English
- Spanish
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