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OpticsPlanet.com

OpticsPlanet.com

OpticsPlanet, Inc

5.0 Ratings 4K+ Reviews
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Ratings & Reviews

5.0
3.7K+ Ratings
  1. 5
    88+%
  2. 4
    10+%
  3. 3
    1+%
  4. 2
    0+%
  5. 1
    1+%
Write a Review
  • Outstanding App / Outstanding Company Sep 8, 2020

    By TerhuneT
    I have been using various apps to purchase products for many years and OpticsPlanet is one of the best around. Not only is the app outstanding and easy to use but the customer support is equally as outstanding. I recently bought an item that didn’t fit my non-standard weapon and I returned it for a quick no hassle refund. I purchased the correct item and it arrived in a timely manner. Best of all, OpticsPlanet is a American company and not one from overseas that takes months to get your items. Look no further than OpticsPlanet because they are great to buy from and deal with in this modern day internet shopping market. This Army Veteran give OpticsPlanet app and the company 5 stars.
    more
  • A Good Choice - If You’re Careful Oct 7, 2019

    By Mark Wiz
    Optics Planet usually has as good or better prices than ebay or anyone else. I like that one can use PayPal Credit here and get their 6 month no interest on orders over $100. However, on the negative side, their value (free) shipping is pretty slow, so don’t expect anything to be delivered in less than 10 days. Also, MAKE SURE that you verify that every item you purchase is in stock Before you order it. I failed to do that and I waited over 2 months for an item that always showed a “2 to 11” delivery date. Finally had to cancel and get it elsewhere - BUT Customer Service was polite and effective when I called to cancel the item.
    more
  • Outstanding May 21, 2020

    By LexLex4951
    During COVID-19 crisis I was able to get anything and everything I needed. See I’m in Alaska and most specialty items are not readily available in our retail stores...which leads to online shopping. Well, I couldn’t find toilet paper but was able grab a couple extra mags for my glock, a new tactical stock kit for my mossberg, a birthday present (marmot jacket for my wife), some camping gear for our upcoming summer weekends—-ALLL SEPARATE ORDERS—-and people this place is legit. Mind you most places either: wouldn’t ship, were shutdown, out of stock, closed, etc all due to COVID-19 and this place kept me stocked up in Alaska with minimal wait times. Outstanding.
    more
  • Excellent company Apr 23, 2019

    By Original RidgeRaider
    Excellent company with a great selection of items. Free shipping and returns. If you don’t need or want your item immediately you can wait a few days and catch a 10% off coupon. I always shop around for items I buy to see where I can find it the cheapest. OpticsPlanet is not always the cheapest but they are more times than not. I’ve seen some people complain about speed of shipping if you want it faster you have an option to pay for faster shipping and occasionally the item ships directly from the product company and not OP which usually increases the shipping time.
    more
  • Fantastic app Feb 20, 2021

    By self taught gunsmith
    Not only is this a great company with tons of great deals, it comes in an app that is extremely easy to use and makes buying needed products too easy. Probably a little too easy because i have spent waaaay too much money on here lol. But with fast shipping and tons of items in stock from camping to shooting, who says you can ever have enough gear? Keep up the good work guys. Just wish they would send more coupon codes and I might buy even more stuff. OP bucks is great but 10-20% off occasionally would be nicer
    more
  • The app is good, the service is upmost trash though Jun 24, 2020

    By Sam526
    I have been trying to get ahold of any kind of customer support with help on my orders, all to no avail. Email after email are only responded with automated messages. Call waits are painfully long. When I finally do get ahold of someone, they regret to inform me that it is too late to change/alter the status or address of my order. Now I get it, we are all human and people make honest mistakes, but I have over $200 dollars tied up with optics planet with none of the products in hand. I really want to like you optics planet, but man do you make it hard. And please don’t blame Covid for all of your problems, yes we are all suffering from it, but really how hard is it to do a call back system or listen to voice mail.
    more
  • Worst company ever Mar 13, 2019

    By Thaskin
    This company is a joke, I have a hard time believing the reviews on here are accurate. I’d look at the reviews online, more people share the same experience. I’ve used this company two times now and both times have been a joke. They say items are in stock but there not, once you get an email saying your order was complete they’ll say it will ship in 1-3 days, then you’ll wait a week before you wonder what’s going on call them and be on hold for an hour tell you finally speak to someone, for them to say it’s on back order it’s expected to ship in 2 months. This company is a joke, not only did this happen one time but twice and the last.
    more
  • Inaccurate delivery and inventory Dec 11, 2020

    By Cortez TK
    I have been buying my firearms and shooting parts/supplies/accessories from many different companies over the last year. I realize things are crazy right now but OpticsPlanet is the worse in terms of actually having inventory they list as “in stock”. Back order times they list are very inaccurate. 2 to 3 times longer than what is listed assuming you actually get the item. You will see you back ordered items become available and listed as “in stock” and they never fill your paid back order. Most likely because the back order was placed when prices were lower. Buyer beware.
    more
  • Beware! DON’T BUY from this site! Oct 27, 2018

    By VirtualTier
    Very poor communication and order execution! No notice of backordered items. Had to contact them in order to find out 2 of the 4 items were backorder and not just a few days we are taking months! But the worst thing is they had not shipped any part of the order! At this rate the complete hunting season will be over before the items ever get shipped. I had to cancel the back order items to get the items that were in stock shipped??? And yet no notice what so ever that this was going on. My look like great deals but it’s not! Stay away!
    more
  • Where is my money Jun 12, 2020

    By ctrav15253545
    A month ago I made a purchase on the site, the payment was deducted from my account that day. And the item has yet to ship, and today I received an email with the same order number attached saying my payment was declined, after my money has already been taken and that my order won’t ship until my payment information is corrected.
    more
  1. Your destination store for camping, backpacking, game management, hiking, birding, science lab equipment, active outdoor apparel & more
  2. All app photos are high-resolution, specializing in showcasing details of each product for your intense scrutiny
  3. Browse 300,000+ products with beautiful images, custom descriptions, manufacturer's descriptions, reviews, blog posts, product specs & more

Reviewed by Kaylin on December 7, 2018

  • Outstanding App / Outstanding Company Sep 8, 2020

    By TerhuneT
    I have been using various apps to purchase products for many years and OpticsPlanet is one of the best around. Not only is the app outstanding and easy to use but the customer support is equally as outstanding. I recently bought an item that didn’t fit my non-standard weapon and I returned it for a quick no hassle refund. I purchased the correct item and it arrived in a timely manner. Best of all, OpticsPlanet is a American company and not one from overseas that takes months to get your items. Look no further than OpticsPlanet because they are great to buy from and deal with in this modern day internet shopping market. This Army Veteran give OpticsPlanet app and the company 5 stars.
    more
  • A Good Choice - If You’re Careful Oct 7, 2019

    By Mark Wiz
    Optics Planet usually has as good or better prices than ebay or anyone else. I like that one can use PayPal Credit here and get their 6 month no interest on orders over $100. However, on the negative side, their value (free) shipping is pretty slow, so don’t expect anything to be delivered in less than 10 days. Also, MAKE SURE that you verify that every item you purchase is in stock Before you order it. I failed to do that and I waited over 2 months for an item that always showed a “2 to 11” delivery date. Finally had to cancel and get it elsewhere - BUT Customer Service was polite and effective when I called to cancel the item.
    more
  • Outstanding May 21, 2020

    By LexLex4951
    During COVID-19 crisis I was able to get anything and everything I needed. See I’m in Alaska and most specialty items are not readily available in our retail stores...which leads to online shopping. Well, I couldn’t find toilet paper but was able grab a couple extra mags for my glock, a new tactical stock kit for my mossberg, a birthday present (marmot jacket for my wife), some camping gear for our upcoming summer weekends—-ALLL SEPARATE ORDERS—-and people this place is legit. Mind you most places either: wouldn’t ship, were shutdown, out of stock, closed, etc all due to COVID-19 and this place kept me stocked up in Alaska with minimal wait times. Outstanding.
    more
  • Excellent company Apr 23, 2019

    By Original RidgeRaider
    Excellent company with a great selection of items. Free shipping and returns. If you don’t need or want your item immediately you can wait a few days and catch a 10% off coupon. I always shop around for items I buy to see where I can find it the cheapest. OpticsPlanet is not always the cheapest but they are more times than not. I’ve seen some people complain about speed of shipping if you want it faster you have an option to pay for faster shipping and occasionally the item ships directly from the product company and not OP which usually increases the shipping time.
    more
  • Fantastic app Feb 20, 2021

    By self taught gunsmith
    Not only is this a great company with tons of great deals, it comes in an app that is extremely easy to use and makes buying needed products too easy. Probably a little too easy because i have spent waaaay too much money on here lol. But with fast shipping and tons of items in stock from camping to shooting, who says you can ever have enough gear? Keep up the good work guys. Just wish they would send more coupon codes and I might buy even more stuff. OP bucks is great but 10-20% off occasionally would be nicer
    more
  • Only one complaint Jan 20, 2019

    By john_tyler95
    I love the app....I also like some of the bundle deals for extra savings....but you can’t change simple things like colors on the added bundle item(s). You can only remove the check mark when u click. Sometimes the app bundles are exactly what I’m looking for just not in that color. So I pay more and by them separate. It drives me crazy because spend a lot with OpticsPlanet. Otherwise this app is a 5.
    more
  • Overall Great - just minor bugs Jan 20, 2021

    By Herewegotonight
    App works great for the most part, ordering and checking out is easy, the biggest problem I have is that every time I go to view my cart, a window pops up and asks me to confirm my password. It’s just really annoying and inconvenient. But there’s nothing wrong with the actual function of the app.
    more
  • A Great Business Aug 10, 2020

    By Doc 278
    Wish everything was in stock so I could just order from OpticsPlanet. Free shipping and returns is awesome. It would be an even better place to shop if the veterans discount could be added to your account. Currently you have to call to get it, and because of the surge in sales no one answers. Overall a great place to shop and a great business model.
    more
  • Addictive and helpful Dec 15, 2018

    By BadWolf215
    This app is definitely addictive and helpful. I buy many of my parts off the website or app. I’ve rarely had a problem where I would get charged twice through the app but the customer service team was extremely helpful and fixed he problem the same day. I recommend.
    more
  • One of my favorite online stores Nov 23, 2019

    By Ruebenus
    The website has a very large selection. I would've gave them 5 stars, but they use FedEx to ship. FedEx messes up my deliveries 95% of the time. Also a lot of the items sold on the site are way more expensive than other online stores, but still a great place to shop.
    more
  • A little disappointed Apr 9, 2019

    By crust socks71
    The only reason I did not give them three stars is because of the delay of one item I ordered.. the website showed that the product would ship in 1 to 7 days, only to find out that it’s not in stock... finally got an estimated delivery date that it will finally be in stock, and no all I can do is wait and see.. any other time I usually don’t have any problems with my orders. If you know a product that you are selling is not in stock please update your site so that customers like myself won’t be disappointed.
    more
  • Waiting Oct 26, 2020

    By NormalC35
    Items in stock. Ordered. Now it's out of stock. Ok. Back in stock. 😃 just wondering where my order is? The items I ordered are in stock... Now the order is being fulfilled. Ok. One week later. No shipping, no change. Ordered something different that is in stock and still in stock today. Item ordered, not fulfilled. Not shipped. Just waiting...
    more
  • The app is good, the service is upmost trash though Jun 24, 2020

    By Sam526
    I have been trying to get ahold of any kind of customer support with help on my orders, all to no avail. Email after email are only responded with automated messages. Call waits are painfully long. When I finally do get ahold of someone, they regret to inform me that it is too late to change/alter the status or address of my order. Now I get it, we are all human and people make honest mistakes, but I have over $200 dollars tied up with optics planet with none of the products in hand. I really want to like you optics planet, but man do you make it hard. And please don’t blame Covid for all of your problems, yes we are all suffering from it, but really how hard is it to do a call back system or listen to voice mail.
    more
  • Worst company ever Mar 13, 2019

    By Thaskin
    This company is a joke, I have a hard time believing the reviews on here are accurate. I’d look at the reviews online, more people share the same experience. I’ve used this company two times now and both times have been a joke. They say items are in stock but there not, once you get an email saying your order was complete they’ll say it will ship in 1-3 days, then you’ll wait a week before you wonder what’s going on call them and be on hold for an hour tell you finally speak to someone, for them to say it’s on back order it’s expected to ship in 2 months. This company is a joke, not only did this happen one time but twice and the last.
    more
  • Inaccurate delivery and inventory Dec 11, 2020

    By Cortez TK
    I have been buying my firearms and shooting parts/supplies/accessories from many different companies over the last year. I realize things are crazy right now but OpticsPlanet is the worse in terms of actually having inventory they list as “in stock”. Back order times they list are very inaccurate. 2 to 3 times longer than what is listed assuming you actually get the item. You will see you back ordered items become available and listed as “in stock” and they never fill your paid back order. Most likely because the back order was placed when prices were lower. Buyer beware.
    more
  • Beware! DON’T BUY from this site! Oct 27, 2018

    By VirtualTier
    Very poor communication and order execution! No notice of backordered items. Had to contact them in order to find out 2 of the 4 items were backorder and not just a few days we are taking months! But the worst thing is they had not shipped any part of the order! At this rate the complete hunting season will be over before the items ever get shipped. I had to cancel the back order items to get the items that were in stock shipped??? And yet no notice what so ever that this was going on. My look like great deals but it’s not! Stay away!
    more
  • Where is my money Jun 12, 2020

    By ctrav15253545
    A month ago I made a purchase on the site, the payment was deducted from my account that day. And the item has yet to ship, and today I received an email with the same order number attached saying my payment was declined, after my money has already been taken and that my order won’t ship until my payment information is corrected.
    more

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