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OpticsPlanet

OpticsPlanet

OpticsPlanet, Inc

OpticsPlanet: Your Destination for Sport Optics, Hunting Gear, Sunglasses & More

4.8 Ratings 5K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • img Expert
    1. Your destination store for camping, backpacking, game management, hiking, birding, science lab equipment, active outdoor apparel & more
    2. All app photos are high-resolution, specializing in showcasing details of each product for your intense scrutiny
    3. Browse 300,000+ products with beautiful images, custom descriptions, manufacturer's descriptions, reviews, blog posts, product specs & more

    Reviewed by Kaylin on December 7, 2018

  • Excellent app from a great company Sep 15, 2020

    By MrComa
    I have been shopping with Optics Planet for many years. I’ll agree with the reviewers that say this app is easier to use than the website. As has also been mentioned, the Optics Planet app and website allow you to purchase items that are on backorder without explicitly warning you during checkout. The in-stock/estimated ship information IS listed for each item. You must simply pay attention. With all of that said, I find their willingness to backorder helpful. Many items are extremely hard to find these days and I appreciate knowing that a purchase is locked down. OP provides updates via email for backorder items and has not ever cancelled a item with me. Dozens of great transactions with Optics Planet and consider myself a loyal customer. I may still shop around for price options, but routinely end up back here.
  • Apr 4, 2021

    By Jim Bonner
    I've been shopping with OpticsPlanet for a few months now. Everything I've ordered has shipped, complete with tracking info. Everything has arrived when they said it would, well packed and in perfect condition. I'm not sure why there are so many negative reviews, OpticsPlanet is a fine place to get your AR parts as well as Ammo. As a matter of fact, my second Ammo order is on the way now. So don't let the negative reviews sway you, give them a try, you will not be disappointed.
  • Outstanding App / Outstanding Company Sep 8, 2020

    By TerhuneT
    I have been using various apps to purchase products for many years and OpticsPlanet is one of the best around. Not only is the app outstanding and easy to use but the customer support is equally as outstanding. I recently bought an item that didn’t fit my non-standard weapon and I returned it for a quick no hassle refund. I purchased the correct item and it arrived in a timely manner. Best of all, OpticsPlanet is a American company and not one from overseas that takes months to get your items. Look no further than OpticsPlanet because they are great to buy from and deal with in this modern day internet shopping market. This Army Veteran give OpticsPlanet app and the company 5 stars.
  • A Good Choice - If You’re Careful Oct 7, 2019

    By Mark Wiz
    Optics Planet usually has as good or better prices than ebay or anyone else. I like that one can use PayPal Credit here and get their 6 month no interest on orders over $100. However, on the negative side, their value (free) shipping is pretty slow, so don’t expect anything to be delivered in less than 10 days. Also, MAKE SURE that you verify that every item you purchase is in stock Before you order it. I failed to do that and I waited over 2 months for an item that always showed a “2 to 11” delivery date. Finally had to cancel and get it elsewhere - BUT Customer Service was polite and effective when I called to cancel the item.
  • Outstanding May 21, 2020

    By LexLex4951
    During COVID-19 crisis I was able to get anything and everything I needed. See I’m in Alaska and most specialty items are not readily available in our retail stores...which leads to online shopping. Well, I couldn’t find toilet paper but was able grab a couple extra mags for my glock, a new tactical stock kit for my mossberg, a birthday present (marmot jacket for my wife), some camping gear for our upcoming summer weekends—-ALLL SEPARATE ORDERS—-and people this place is legit. Mind you most places either: wouldn’t ship, were shutdown, out of stock, closed, etc all due to COVID-19 and this place kept me stocked up in Alaska with minimal wait times. Outstanding.
  • Apr 25, 2021

    By Jack Johnson
    I have been able to find almost everything I need for several AR builds, if no one else had it chances are it's on here
  • Excellent company Apr 23, 2019

    By Original RidgeRaider
    Excellent company with a great selection of items. Free shipping and returns. If you don’t need or want your item immediately you can wait a few days and catch a 10% off coupon. I always shop around for items I buy to see where I can find it the cheapest. OpticsPlanet is not always the cheapest but they are more times than not. I’ve seen some people complain about speed of shipping if you want it faster you have an option to pay for faster shipping and occasionally the item ships directly from the product company and not OP which usually increases the shipping time.
  • Dec 19, 2020

    By G DP
    Empties my cart while I'm buildimg my order. That sucks. If you are in business to sell, please make it easy for people to fill their carts and give you money. Also, the order status and order tracking features are wonky. Clarity of status of items in orders that have partially been fulfilled and shipped lists with tracking for items that have not shipped. Confusing. Not a bad app but needs value added from all that money Opitcs Planet paid to coders in the development.
  • Optics planet delivers! Mar 10, 2021

    By john moses stoner
    I have ordered an embarrassing amount of products from optics planet. I have had an inventory issue or two, I have had a manufacturer error, which optics planet resolved, and I have received the wrong item before. Optics planet has a huge inventory, and an even larger demand for said inventory. How they handle their website in conjunction with there warehouse, vendors, shippers, and customers is beyond me. It sounds like a logistical nightmare, yet they still promptly deliver, and handle any customer inquiries. All that, plus their discounts, keeps me, a return customer. Thanks optics planet! You’re my one stop shop
  • Excellent app from a great company Sep 15, 2020

    By MrComa
    I have been shopping with Optics Planet for many years. I’ll agree with the reviewers that say this app is easier to use than the website. As has also been mentioned, the Optics Planet app and website allow you to purchase items that are on backorder without explicitly warning you during checkout. The in-stock/estimated ship information IS listed for each item. You must simply pay attention. With all of that said, I find their willingness to backorder helpful. Many items are extremely hard to find these days and I appreciate knowing that a purchase is locked down. OP provides updates via email for backorder items and has not ever cancelled a item with me. Dozens of great transactions with Optics Planet and consider myself a loyal customer. I may still shop around for price options, but routinely end up back here.
  • Apr 4, 2021

    By Jim Bonner
    I've been shopping with OpticsPlanet for a few months now. Everything I've ordered has shipped, complete with tracking info. Everything has arrived when they said it would, well packed and in perfect condition. I'm not sure why there are so many negative reviews, OpticsPlanet is a fine place to get your AR parts as well as Ammo. As a matter of fact, my second Ammo order is on the way now. So don't let the negative reviews sway you, give them a try, you will not be disappointed.
  • Outstanding App / Outstanding Company Sep 8, 2020

    By TerhuneT
    I have been using various apps to purchase products for many years and OpticsPlanet is one of the best around. Not only is the app outstanding and easy to use but the customer support is equally as outstanding. I recently bought an item that didn’t fit my non-standard weapon and I returned it for a quick no hassle refund. I purchased the correct item and it arrived in a timely manner. Best of all, OpticsPlanet is a American company and not one from overseas that takes months to get your items. Look no further than OpticsPlanet because they are great to buy from and deal with in this modern day internet shopping market. This Army Veteran give OpticsPlanet app and the company 5 stars.
  • A Good Choice - If You’re Careful Oct 7, 2019

    By Mark Wiz
    Optics Planet usually has as good or better prices than ebay or anyone else. I like that one can use PayPal Credit here and get their 6 month no interest on orders over $100. However, on the negative side, their value (free) shipping is pretty slow, so don’t expect anything to be delivered in less than 10 days. Also, MAKE SURE that you verify that every item you purchase is in stock Before you order it. I failed to do that and I waited over 2 months for an item that always showed a “2 to 11” delivery date. Finally had to cancel and get it elsewhere - BUT Customer Service was polite and effective when I called to cancel the item.
  • Outstanding May 21, 2020

    By LexLex4951
    During COVID-19 crisis I was able to get anything and everything I needed. See I’m in Alaska and most specialty items are not readily available in our retail stores...which leads to online shopping. Well, I couldn’t find toilet paper but was able grab a couple extra mags for my glock, a new tactical stock kit for my mossberg, a birthday present (marmot jacket for my wife), some camping gear for our upcoming summer weekends—-ALLL SEPARATE ORDERS—-and people this place is legit. Mind you most places either: wouldn’t ship, were shutdown, out of stock, closed, etc all due to COVID-19 and this place kept me stocked up in Alaska with minimal wait times. Outstanding.
  • Apr 25, 2021

    By Jack Johnson
    I have been able to find almost everything I need for several AR builds, if no one else had it chances are it's on here
  • Excellent company Apr 23, 2019

    By Original RidgeRaider
    Excellent company with a great selection of items. Free shipping and returns. If you don’t need or want your item immediately you can wait a few days and catch a 10% off coupon. I always shop around for items I buy to see where I can find it the cheapest. OpticsPlanet is not always the cheapest but they are more times than not. I’ve seen some people complain about speed of shipping if you want it faster you have an option to pay for faster shipping and occasionally the item ships directly from the product company and not OP which usually increases the shipping time.
  • Dec 19, 2020

    By G DP
    Empties my cart while I'm buildimg my order. That sucks. If you are in business to sell, please make it easy for people to fill their carts and give you money. Also, the order status and order tracking features are wonky. Clarity of status of items in orders that have partially been fulfilled and shipped lists with tracking for items that have not shipped. Confusing. Not a bad app but needs value added from all that money Opitcs Planet paid to coders in the development.
  • Optics planet delivers! Mar 10, 2021

    By john moses stoner
    I have ordered an embarrassing amount of products from optics planet. I have had an inventory issue or two, I have had a manufacturer error, which optics planet resolved, and I have received the wrong item before. Optics planet has a huge inventory, and an even larger demand for said inventory. How they handle their website in conjunction with there warehouse, vendors, shippers, and customers is beyond me. It sounds like a logistical nightmare, yet they still promptly deliver, and handle any customer inquiries. All that, plus their discounts, keeps me, a return customer. Thanks optics planet! You’re my one stop shop
  • Mar 16, 2021

    By Alejandro Miera
    It won't open crashes... Debug
  • Apr 27, 2021

    By Rob Cook
    Constantly asks me to re enter password which is highly annoying. Seems to ok other than that
  • Mar 18, 2021

    By 09rhester
    Don't buy from here. Better of buying from retailers. Oder never received. All orders be on hold if you ever get it. Had to cancel mutiple orders. They wait on retailers to send to them then to you.......👎👎👎
  • LIES ABOUT INVENTORY AND SHIPPING Nov 9, 2020

    By JasonThomg21
    Don’t waste your time or money! Go to Primary Arms, Brownells or Midway USA instead! I’m deleting this ridiculous app, what a joke! I ordered stuff (for a birthday grift) from this site that said “In Stock” and will take 1-4 days to ship out to me. On day 5 I get an email saying it’s taking longer than expected and no estimated time of when it will be shipped out. It’s been about 2 weeks now and still nothing! Tried calling and you only get an automated machine saying the same thing and instead of trying to do something to make up for it like rush delivery or throwing in a little something for the trouble or even a discount, nothing! Top it all off, if I want a refund it’ll take 3 weeks just to get my money back!!! I’m not the only one that this has happen too either! A few of my buddies and tones of people from a Facebook group I’m in as well
  • Jan 30, 2021

    By Andrew Pugh
    The app's not too bad. Optics planet as a company is perhaps the worst of its type. Save yourself the trouble, don't download the app, don't use the company, find another option. Brownells, midway, primary arms, psa... So many options that don't suck.
  • The app is good, the service is upmost trash though Jun 24, 2020

    By Sam526
    I have been trying to get ahold of any kind of customer support with help on my orders, all to no avail. Email after email are only responded with automated messages. Call waits are painfully long. When I finally do get ahold of someone, they regret to inform me that it is too late to change/alter the status or address of my order. Now I get it, we are all human and people make honest mistakes, but I have over $200 dollars tied up with optics planet with none of the products in hand. I really want to like you optics planet, but man do you make it hard. And please don’t blame Covid for all of your problems, yes we are all suffering from it, but really how hard is it to do a call back system or listen to voice mail.
  • Apr 26, 2021

    By Jym Tuttle
    Worst internet shopping experience I've ever had.
  • Mar 31, 2021

    By Jeff Beck
    Just know I tried ordering three or four things to this app and it didn't even tell me until check out that the supplies were going to be months delayed. I actually waited for something and I shouldn't have because I ordered it when it said it was in stock and all of the sudden it said indefinite-delivery date
  • Worst company ever Mar 13, 2019

    By Thaskin
    This company is a joke, I have a hard time believing the reviews on here are accurate. I’d look at the reviews online, more people share the same experience. I’ve used this company two times now and both times have been a joke. They say items are in stock but there not, once you get an email saying your order was complete they’ll say it will ship in 1-3 days, then you’ll wait a week before you wonder what’s going on call them and be on hold for an hour tell you finally speak to someone, for them to say it’s on back order it’s expected to ship in 2 months. This company is a joke, not only did this happen one time but twice and the last.
  • Nov 29, 2020

    By Matt C
    The app itself works fine, the shopping experience is hit or miss. Sometimes they get me my stuff quick, other times it takes weeks. Never purchase ammo from them, they will say it's in stock then suddenly it's back ordered after paying. I bought IN STOCK ammo two months ago and this happened to me. Now they can't deliver till January! Had to cancel the order, to add insult to injury they charge you for back ordered ammo unlike Sportsmans guide who wait till it ships to charge.
  • May 9, 2020

    By Brent Carpenter
    Terrible service. I placed an order April 2nd and they sent me an email saying it would be 7-17 business days to receive my item. After almost a month I requested a refund. After they got the request and "refunded it back" 4 business days later I still haven't got the refund an they tried pulling the money out of my account again. This is extremely irritating. You shouldn't charge a customer for something you don't have it stock. When I initially placed the order it said in stock but it wasn't.

No reviews available

  • img Expert
    1. Your destination store for camping, backpacking, game management, hiking, birding, science lab equipment, active outdoor apparel & more
    2. All app photos are high-resolution, specializing in showcasing details of each product for your intense scrutiny
    3. Browse 300,000+ products with beautiful images, custom descriptions, manufacturer's descriptions, reviews, blog posts, product specs & more

    Reviewed by Kaylin on December 7, 2018

  • Excellent app from a great company Sep 15, 2020

    By MrComa
    I have been shopping with Optics Planet for many years. I’ll agree with the reviewers that say this app is easier to use than the website. As has also been mentioned, the Optics Planet app and website allow you to purchase items that are on backorder without explicitly warning you during checkout. The in-stock/estimated ship information IS listed for each item. You must simply pay attention. With all of that said, I find their willingness to backorder helpful. Many items are extremely hard to find these days and I appreciate knowing that a purchase is locked down. OP provides updates via email for backorder items and has not ever cancelled a item with me. Dozens of great transactions with Optics Planet and consider myself a loyal customer. I may still shop around for price options, but routinely end up back here.
  • Apr 4, 2021

    By Jim Bonner
    I've been shopping with OpticsPlanet for a few months now. Everything I've ordered has shipped, complete with tracking info. Everything has arrived when they said it would, well packed and in perfect condition. I'm not sure why there are so many negative reviews, OpticsPlanet is a fine place to get your AR parts as well as Ammo. As a matter of fact, my second Ammo order is on the way now. So don't let the negative reviews sway you, give them a try, you will not be disappointed.
  • Outstanding App / Outstanding Company Sep 8, 2020

    By TerhuneT
    I have been using various apps to purchase products for many years and OpticsPlanet is one of the best around. Not only is the app outstanding and easy to use but the customer support is equally as outstanding. I recently bought an item that didn’t fit my non-standard weapon and I returned it for a quick no hassle refund. I purchased the correct item and it arrived in a timely manner. Best of all, OpticsPlanet is a American company and not one from overseas that takes months to get your items. Look no further than OpticsPlanet because they are great to buy from and deal with in this modern day internet shopping market. This Army Veteran give OpticsPlanet app and the company 5 stars.
  • A Good Choice - If You’re Careful Oct 7, 2019

    By Mark Wiz
    Optics Planet usually has as good or better prices than ebay or anyone else. I like that one can use PayPal Credit here and get their 6 month no interest on orders over $100. However, on the negative side, their value (free) shipping is pretty slow, so don’t expect anything to be delivered in less than 10 days. Also, MAKE SURE that you verify that every item you purchase is in stock Before you order it. I failed to do that and I waited over 2 months for an item that always showed a “2 to 11” delivery date. Finally had to cancel and get it elsewhere - BUT Customer Service was polite and effective when I called to cancel the item.
  • Outstanding May 21, 2020

    By LexLex4951
    During COVID-19 crisis I was able to get anything and everything I needed. See I’m in Alaska and most specialty items are not readily available in our retail stores...which leads to online shopping. Well, I couldn’t find toilet paper but was able grab a couple extra mags for my glock, a new tactical stock kit for my mossberg, a birthday present (marmot jacket for my wife), some camping gear for our upcoming summer weekends—-ALLL SEPARATE ORDERS—-and people this place is legit. Mind you most places either: wouldn’t ship, were shutdown, out of stock, closed, etc all due to COVID-19 and this place kept me stocked up in Alaska with minimal wait times. Outstanding.
  • Apr 25, 2021

    By Jack Johnson
    I have been able to find almost everything I need for several AR builds, if no one else had it chances are it's on here
  • Excellent company Apr 23, 2019

    By Original RidgeRaider
    Excellent company with a great selection of items. Free shipping and returns. If you don’t need or want your item immediately you can wait a few days and catch a 10% off coupon. I always shop around for items I buy to see where I can find it the cheapest. OpticsPlanet is not always the cheapest but they are more times than not. I’ve seen some people complain about speed of shipping if you want it faster you have an option to pay for faster shipping and occasionally the item ships directly from the product company and not OP which usually increases the shipping time.
  • Optics planet delivers! Mar 10, 2021

    By john moses stoner
    I have ordered an embarrassing amount of products from optics planet. I have had an inventory issue or two, I have had a manufacturer error, which optics planet resolved, and I have received the wrong item before. Optics planet has a huge inventory, and an even larger demand for said inventory. How they handle their website in conjunction with there warehouse, vendors, shippers, and customers is beyond me. It sounds like a logistical nightmare, yet they still promptly deliver, and handle any customer inquiries. All that, plus their discounts, keeps me, a return customer. Thanks optics planet! You’re my one stop shop
  • Mar 16, 2021

    By Alejandro Miera
    It won't open crashes... Debug
  • Fantastic app Feb 20, 2021

    By self taught gunsmith
    Not only is this a great company with tons of great deals, it comes in an app that is extremely easy to use and makes buying needed products too easy. Probably a little too easy because i have spent waaaay too much money on here lol. But with fast shipping and tons of items in stock from camping to shooting, who says you can ever have enough gear? Keep up the good work guys. Just wish they would send more coupon codes and I might buy even more stuff. OP bucks is great but 10-20% off occasionally would be nicer
  • Nov 28, 2020

    By Chuck Thompson
    I had this app installed for several months and then one day it would just spontaneously crash right after starting it. I uninstalled & then reinstalled it today and now it's working just fine again. Good app and good deals on a lot of merch!
  • Only one complaint Jan 20, 2019

    By john_tyler95
    I love the app....I also like some of the bundle deals for extra savings....but you can’t change simple things like colors on the added bundle item(s). You can only remove the check mark when u click. Sometimes the app bundles are exactly what I’m looking for just not in that color. So I pay more and by them separate. It drives me crazy because spend a lot with OpticsPlanet. Otherwise this app is a 5.
  • A Great Business Aug 10, 2020

    By Doc 278
    Wish everything was in stock so I could just order from OpticsPlanet. Free shipping and returns is awesome. It would be an even better place to shop if the veterans discount could be added to your account. Currently you have to call to get it, and because of the surge in sales no one answers. Overall a great place to shop and a great business model.
  • Overall Great - just minor bugs Jan 20, 2021

    By Herewegotonight
    App works great for the most part, ordering and checking out is easy, the biggest problem I have is that every time I go to view my cart, a window pops up and asks me to confirm my password. It’s just really annoying and inconvenient. But there’s nothing wrong with the actual function of the app.
  • Addictive and helpful Dec 15, 2018

    By BadWolf215
    This app is definitely addictive and helpful. I buy many of my parts off the website or app. I’ve rarely had a problem where I would get charged twice through the app but the customer service team was extremely helpful and fixed he problem the same day. I recommend.
  • One of my favorite online stores Nov 23, 2019

    By Ruebenus
    The website has a very large selection. I would've gave them 5 stars, but they use FedEx to ship. FedEx messes up my deliveries 95% of the time. Also a lot of the items sold on the site are way more expensive than other online stores, but still a great place to shop.
  • Good app jus need to update Mar 25, 2019

    By WACKEM
    App is fine other than annoying constant asking to resign in after I have, fix this for the iPhone XS Max an u got a decent app, oh yea ur free shipping could use an update to, takes forever to deliver! Oh an ur customer service takes forever to answer calls, other than tht ur prices are decent.
  • Good app that allows ease of shopping Feb 24, 2020

    By blllineman
    Good for the careful eye! I watch and watch for deals as they come and go! Easy to use and easier to buy! I love this when I get bored or I’m waiting I just hop right up here and look! Only complaint is the value shipping is kinda slow sometimes but hey they have good prices!!
  • Good to go Jan 24, 2020

    By 22,000
    After an initial iffy experience due more to me being nit picky and eager I’ve had nothing but good service from them. No idea really how they source their products but they do it well and in a reasonable time frame. Consistently good gear and competitive on price. You’ll find it here.
  • Dec 19, 2020

    By G DP
    Empties my cart while I'm buildimg my order. That sucks. If you are in business to sell, please make it easy for people to fill their carts and give you money. Also, the order status and order tracking features are wonky. Clarity of status of items in orders that have partially been fulfilled and shipped lists with tracking for items that have not shipped. Confusing. Not a bad app but needs value added from all that money Opitcs Planet paid to coders in the development.
  • Sep 6, 2019

    By Mark Strickland
    I want to love this app but there is one problem that's really annoying. Everytime i open the app, it's like the app totally resets. Like for example, i can search for something like 3-9 scopes and if for some reason i have to close the app for a couple minutes and open it back up, i have to start all over again going through the search criteria options. It's like i've never even input any search criteria. The app is back at it's home page or beginning screen.
  • A little disappointed Apr 9, 2019

    By crust socks71
    The only reason I did not give them three stars is because of the delay of one item I ordered.. the website showed that the product would ship in 1 to 7 days, only to find out that it’s not in stock... finally got an estimated delivery date that it will finally be in stock, and no all I can do is wait and see.. any other time I usually don’t have any problems with my orders. If you know a product that you are selling is not in stock please update your site so that customers like myself won’t be disappointed.
  • Apr 27, 2021

    By Rob Cook
    Constantly asks me to re enter password which is highly annoying. Seems to ok other than that
  • Nov 29, 2020

    By Matt C
    The app itself works fine, the shopping experience is hit or miss. Sometimes they get me my stuff quick, other times it takes weeks. Never purchase ammo from them, they will say it's in stock then suddenly it's back ordered after paying. I bought IN STOCK ammo two months ago and this happened to me. Now they can't deliver till January! Had to cancel the order, to add insult to injury they charge you for back ordered ammo unlike Sportsmans guide who wait till it ships to charge.
  • Oct 16, 2020

    By Ryan Fagan
    Would be fine, but it takes weeks, and sometimes months for orders to be processed. Even before covid, they were slow. Theyll advertise something is in stock, but when you order it, it changes to out of stock so you gotta wait. And then, i just ordered some tools, almost 2 weeks ago, and they are still in stock, but that order hasnt even been processed. Getting in touch is also not that simple.
  • Mar 18, 2021

    By 09rhester
    Don't buy from here. Better of buying from retailers. Oder never received. All orders be on hold if you ever get it. Had to cancel mutiple orders. They wait on retailers to send to them then to you.......👎👎👎
  • LIES ABOUT INVENTORY AND SHIPPING Nov 9, 2020

    By JasonThomg21
    Don’t waste your time or money! Go to Primary Arms, Brownells or Midway USA instead! I’m deleting this ridiculous app, what a joke! I ordered stuff (for a birthday grift) from this site that said “In Stock” and will take 1-4 days to ship out to me. On day 5 I get an email saying it’s taking longer than expected and no estimated time of when it will be shipped out. It’s been about 2 weeks now and still nothing! Tried calling and you only get an automated machine saying the same thing and instead of trying to do something to make up for it like rush delivery or throwing in a little something for the trouble or even a discount, nothing! Top it all off, if I want a refund it’ll take 3 weeks just to get my money back!!! I’m not the only one that this has happen too either! A few of my buddies and tones of people from a Facebook group I’m in as well
  • Jan 30, 2021

    By Andrew Pugh
    The app's not too bad. Optics planet as a company is perhaps the worst of its type. Save yourself the trouble, don't download the app, don't use the company, find another option. Brownells, midway, primary arms, psa... So many options that don't suck.
  • The app is good, the service is upmost trash though Jun 24, 2020

    By Sam526
    I have been trying to get ahold of any kind of customer support with help on my orders, all to no avail. Email after email are only responded with automated messages. Call waits are painfully long. When I finally do get ahold of someone, they regret to inform me that it is too late to change/alter the status or address of my order. Now I get it, we are all human and people make honest mistakes, but I have over $200 dollars tied up with optics planet with none of the products in hand. I really want to like you optics planet, but man do you make it hard. And please don’t blame Covid for all of your problems, yes we are all suffering from it, but really how hard is it to do a call back system or listen to voice mail.
  • Apr 26, 2021

    By Jym Tuttle
    Worst internet shopping experience I've ever had.
  • Mar 31, 2021

    By Jeff Beck
    Just know I tried ordering three or four things to this app and it didn't even tell me until check out that the supplies were going to be months delayed. I actually waited for something and I shouldn't have because I ordered it when it said it was in stock and all of the sudden it said indefinite-delivery date
  • Worst company ever Mar 13, 2019

    By Thaskin
    This company is a joke, I have a hard time believing the reviews on here are accurate. I’d look at the reviews online, more people share the same experience. I’ve used this company two times now and both times have been a joke. They say items are in stock but there not, once you get an email saying your order was complete they’ll say it will ship in 1-3 days, then you’ll wait a week before you wonder what’s going on call them and be on hold for an hour tell you finally speak to someone, for them to say it’s on back order it’s expected to ship in 2 months. This company is a joke, not only did this happen one time but twice and the last.
  • May 9, 2020

    By Brent Carpenter
    Terrible service. I placed an order April 2nd and they sent me an email saying it would be 7-17 business days to receive my item. After almost a month I requested a refund. After they got the request and "refunded it back" 4 business days later I still haven't got the refund an they tried pulling the money out of my account again. This is extremely irritating. You shouldn't charge a customer for something you don't have it stock. When I initially placed the order it said in stock but it wasn't.
  • Inaccurate delivery and inventory Dec 11, 2020

    By Cortez TK
    I have been buying my firearms and shooting parts/supplies/accessories from many different companies over the last year. I realize things are crazy right now but OpticsPlanet is the worse in terms of actually having inventory they list as “in stock”. Back order times they list are very inaccurate. 2 to 3 times longer than what is listed assuming you actually get the item. You will see you back ordered items become available and listed as “in stock” and they never fill your paid back order. Most likely because the back order was placed when prices were lower. Buyer beware.
  • Oct 5, 2018

    By Frank Micel
    Warning this app they have is way out of bounds! They've made it to collect and also to access your camera and use it to see or hear what you are where you are the calls you make and who you're calling. It also has access to you internet connection and can send and receive information with out your knowledge. This is IMHO a direct violation of the 4th Amendment. But we just click on install and don't think about what you have legally allowed them to do. Uninstall it or keep it out of your bedroom!!!

What’s Groovy

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