On/Go

On/Go

Pure Blue Medical, inc.

Fast, reliable, and easy to use tool for performing Home Covid-19 Antigen Tests

4.8 Ratings 52K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Serious login UI problems on IPhone 12, iOS 15 Jan 8, 2022

    By OrionEridanus
    If the first login attempt fails for any reason such as wrong password and sometiems for now reason I can discern, the login page rerenders with the password pane superimposed over the email pane and the login button on top of both of them, making it impossible to login. The only way out is to force quit the app. The forgot password page behaves the same out of the gate . If I did not have the app on my iPad also I would have been completely locked out of the app. Since I only saw this complaint one other time in the 40ish reviews I scanned, I wonder if I have a corrupt setting. All my other apps work fine. Otherwise the app works fine. It is puzzling how much personal info the app asks for . I suppose this is to collect what might be needed to add the results to a COVID passport app. User should be given a choice whether they intend to use it that way so they can skip the tiresome and seemingly pointlessly invasive questions . I put in a bunch of fake data. I get you handle it carefully, but with so many different apps requiring loads of data, it increases the odds that one will be compromised.
  • On/Go is a great asset for those who need an at-home test Dec 24, 2021

    By BarbaraOwen
    I have used the On/Go home test twice. Once to assure my friends that I was clear of infection prior to our annual holiday get-together (we missed last year). We were all so excited to be able to gather in person after almost two years apart. The second round of tests was prior to travel from Orlando to New York City to be with my sister and family for the holidays. I wanted to make sure that I wasn’t bringing virus into their home as my brother-in-law has health issues. As a bonus we were able to enjoy a holiday party at their home with their friends who were also vaccinated and tested. The ease to use, accurate On/Go test has been a great blessing to our family.
  • Apr 11, 2022

    By Nicole Trevino
    I like the tests and how the app walks you through the process, but I always have issues with scanning the QR code. I have a new phone with a great camera and have no other issues scanning QR codes outside of this app. I think the QR codes likely are too faint for my camera to pick up. I've tried moving to brighter rooms and it still doesn't work. If that issue was resolved, this would easily be a 5 star review.
  • Grateful Jan 1, 2022

    By campjubo
    We purchased the test at a local grocery store pharmacy, the only brand of test they offered. Original purchase was to have tests on hand as folks gathered at our home for Christmas. I began with a sore throat and drainage a day later so I used one. After following the written instructions AND using the app, my eyes could clearly see the negative result but the app indicated that the result was inconclusive because ‘test expired’. Confused, I checked the expiration date on the box and it was ok. I could only assume that the app thought I waited too long to read the test, which was not the case. I had confidence in my negative test but retested the following day at the prescribed time. This time the app read what my eyes saw, so while it felt like a waste of the first attempt I did feel confident to be able to go to work (fully masked while i still had cold symptoms) and not fear risking the health of people I might come in contact with. I like that there are 2 tests in the box for retesting or for others in the household. The timer on the app is helpful. Don’t plan to stock up on tests unless you have people to share with because of the short shelf life.
  • Mar 29, 2022

    By Michael Clark
    Instructions are more involved than actually doing the procedure. While the app isn't required, it does help with procedure and timing. one curious thing is that it stresses washing your hands prior to taking the test but during the actual test, the app requires handling your very dirty cell phone , especially if your screen darkens during the process. Easy to perform and results are very easy to read.
  • The best testing experience I’ve ever had! Nov 1, 2021

    By Still Smiling :)
    On/Go was by far the best COVID or any other diagnostic test I’ve ever taken or seen. I got it delivered to my home next day, the process of unboxing and testing was super intuitive and easy from the barcode to the guided digital experience in the app, and the time res were very helpful too! And best of all, it took me 45 seconds to set up and I got my results in 10 minutes! I then took the digital passport with my negative results to be able to meet my colleagues at work and then got access to a restaurant that required proof of immunization or current negative tests. I’ve been recommending on/go to all my friends - it’s the #1 COVID test available!
  • Jan 22, 2022

    By Erin Bodine
    Overall, I think it is a useful app, and I like the idea of having a log of when you have taken the test. If could use a few improvements though. First, the date selection is frustrating; as someone who is 40 yrs old I didn't appreciate spending multiple minutes scrolling back through the years month by month. Second, it is also a bit frustrating that you can't do anything else on your phone while you wait 10 min for the test to run. Third, after entering my vax card it says the date is invalid.
  • Essential for College Students Nov 9, 2021

    By aprfusion
    Being a college student the on/go kit is absolutely essential to have in the dorm room. Not only is it compact but the set up is short, easy, and user friendly. The app also includes the ability to scan your vaccine card in addition to the testing platform. Being able to receive our test results within 10 minutes is a blessing for us students as we often lack the time, resources, and money to get Covid tested whenever we feel unsafe. However, thanks to on/go we can now feel comfortable and continue keeping ourselves, our friends, and family safe!
  • Jan 15, 2022

    By Julie Dolan
    The app is fine - it guides you through the process easily and has the all appropriate timers. Entering the birth date is fine if you tap the year and scroll from there. What I find annoying is the slight indication that you need the app. You don't. The paper instructions and a timer or clock are all you need. What the app does is give you a record, and I assume (I did not read the fine print) collect data, presumably to share. I dont have an issue with that except I'd rather read it upfront.
  • Great Dec 27, 2021

    By Rhwifjwoxnowndownzf
    I was able to find on/go tests when most tests were sold out. I like the packaging a lot (including the packaging of supplies) and the testing itself also seems easier and more self intuitive than some other rapids. I'm only giving it 4 stars instead of 5 because I took a rapid before going to hang out with a friend, it was negative, went out, came home, and the test had turned positive. The instructions say not to view the results after 15 minutes, but I wish they explained why that is so that I could better understand if this was a false positive or not. I took a second test (neg) but am sad I had to waste my second test so soon because of this scare. Overall it's great though!
  • Serious login UI problems on IPhone 12, iOS 15 Jan 8, 2022

    By OrionEridanus
    If the first login attempt fails for any reason such as wrong password and sometiems for now reason I can discern, the login page rerenders with the password pane superimposed over the email pane and the login button on top of both of them, making it impossible to login. The only way out is to force quit the app. The forgot password page behaves the same out of the gate . If I did not have the app on my iPad also I would have been completely locked out of the app. Since I only saw this complaint one other time in the 40ish reviews I scanned, I wonder if I have a corrupt setting. All my other apps work fine. Otherwise the app works fine. It is puzzling how much personal info the app asks for . I suppose this is to collect what might be needed to add the results to a COVID passport app. User should be given a choice whether they intend to use it that way so they can skip the tiresome and seemingly pointlessly invasive questions . I put in a bunch of fake data. I get you handle it carefully, but with so many different apps requiring loads of data, it increases the odds that one will be compromised.
  • On/Go is a great asset for those who need an at-home test Dec 24, 2021

    By BarbaraOwen
    I have used the On/Go home test twice. Once to assure my friends that I was clear of infection prior to our annual holiday get-together (we missed last year). We were all so excited to be able to gather in person after almost two years apart. The second round of tests was prior to travel from Orlando to New York City to be with my sister and family for the holidays. I wanted to make sure that I wasn’t bringing virus into their home as my brother-in-law has health issues. As a bonus we were able to enjoy a holiday party at their home with their friends who were also vaccinated and tested. The ease to use, accurate On/Go test has been a great blessing to our family.
  • Apr 11, 2022

    By Nicole Trevino
    I like the tests and how the app walks you through the process, but I always have issues with scanning the QR code. I have a new phone with a great camera and have no other issues scanning QR codes outside of this app. I think the QR codes likely are too faint for my camera to pick up. I've tried moving to brighter rooms and it still doesn't work. If that issue was resolved, this would easily be a 5 star review.
  • Grateful Jan 1, 2022

    By campjubo
    We purchased the test at a local grocery store pharmacy, the only brand of test they offered. Original purchase was to have tests on hand as folks gathered at our home for Christmas. I began with a sore throat and drainage a day later so I used one. After following the written instructions AND using the app, my eyes could clearly see the negative result but the app indicated that the result was inconclusive because ‘test expired’. Confused, I checked the expiration date on the box and it was ok. I could only assume that the app thought I waited too long to read the test, which was not the case. I had confidence in my negative test but retested the following day at the prescribed time. This time the app read what my eyes saw, so while it felt like a waste of the first attempt I did feel confident to be able to go to work (fully masked while i still had cold symptoms) and not fear risking the health of people I might come in contact with. I like that there are 2 tests in the box for retesting or for others in the household. The timer on the app is helpful. Don’t plan to stock up on tests unless you have people to share with because of the short shelf life.
  • Mar 29, 2022

    By Michael Clark
    Instructions are more involved than actually doing the procedure. While the app isn't required, it does help with procedure and timing. one curious thing is that it stresses washing your hands prior to taking the test but during the actual test, the app requires handling your very dirty cell phone , especially if your screen darkens during the process. Easy to perform and results are very easy to read.
  • The best testing experience I’ve ever had! Nov 1, 2021

    By Still Smiling :)
    On/Go was by far the best COVID or any other diagnostic test I’ve ever taken or seen. I got it delivered to my home next day, the process of unboxing and testing was super intuitive and easy from the barcode to the guided digital experience in the app, and the time res were very helpful too! And best of all, it took me 45 seconds to set up and I got my results in 10 minutes! I then took the digital passport with my negative results to be able to meet my colleagues at work and then got access to a restaurant that required proof of immunization or current negative tests. I’ve been recommending on/go to all my friends - it’s the #1 COVID test available!
  • Jan 22, 2022

    By Erin Bodine
    Overall, I think it is a useful app, and I like the idea of having a log of when you have taken the test. If could use a few improvements though. First, the date selection is frustrating; as someone who is 40 yrs old I didn't appreciate spending multiple minutes scrolling back through the years month by month. Second, it is also a bit frustrating that you can't do anything else on your phone while you wait 10 min for the test to run. Third, after entering my vax card it says the date is invalid.
  • Essential for College Students Nov 9, 2021

    By aprfusion
    Being a college student the on/go kit is absolutely essential to have in the dorm room. Not only is it compact but the set up is short, easy, and user friendly. The app also includes the ability to scan your vaccine card in addition to the testing platform. Being able to receive our test results within 10 minutes is a blessing for us students as we often lack the time, resources, and money to get Covid tested whenever we feel unsafe. However, thanks to on/go we can now feel comfortable and continue keeping ourselves, our friends, and family safe!
  • Jan 15, 2022

    By Julie Dolan
    The app is fine - it guides you through the process easily and has the all appropriate timers. Entering the birth date is fine if you tap the year and scroll from there. What I find annoying is the slight indication that you need the app. You don't. The paper instructions and a timer or clock are all you need. What the app does is give you a record, and I assume (I did not read the fine print) collect data, presumably to share. I dont have an issue with that except I'd rather read it upfront.
  • Great Dec 27, 2021

    By Rhwifjwoxnowndownzf
    I was able to find on/go tests when most tests were sold out. I like the packaging a lot (including the packaging of supplies) and the testing itself also seems easier and more self intuitive than some other rapids. I'm only giving it 4 stars instead of 5 because I took a rapid before going to hang out with a friend, it was negative, went out, came home, and the test had turned positive. The instructions say not to view the results after 15 minutes, but I wish they explained why that is so that I could better understand if this was a false positive or not. I took a second test (neg) but am sad I had to waste my second test so soon because of this scare. Overall it's great though!
  • Apr 16, 2022

    By Nishka M
    You don't need the app to do the test. Unless you need dated proof that you took it and the result, skip the app, it's super buggy. I was frequently unable to move from one screen to another after inputting info as the "next" button just remains grayed out. They were responsive to emails but the advice was to check my internet connection and log out and back in which did nothing to fix the issue. Had to use my husband's iphone and it seems to work fine so if you have an android you're sol.
  • Disappointed Feb 2, 2022

    By pburke
    My husband bought these tests instead of the over-the-counter tests we normally get. I am highly offended that I was required to get an app and make an account in order to take the test. I am an intelligent adult, fully capable of understanding simple directions for an at home test. These tests came with ZERO instructions in the box. "Get the app" was the only instruction I received. I feel like the personal information I had to enter in order to complete download of the app and "take the test" (including name, birthdate and zipcode) was too much. I then had to list symptoms, and take a picture of my test results. (Which were negative by the way, as I suspected) This is obviously a way for someone to keep tabs on who feels sick, who is testing, and who tests positive in certain areas. I am a responsible citizen. I have tested, and tested my family, more times than I care to admit just because I want to go the extra mile to keep others safe. I do not need "big brother" standing over my shoulder to make sure I do the tests right, or report results appropriately. I feel like my privacy was invaded, and if I have to buy these tests again - well, I just won't have home tests. I won't be going to urgent care to get tested when I suspect "maybe, but probably not", either so that will mean less symptomatic people tested. Great job, on/go. 🙄
  • May 17, 2022

    By Craig Lewis
    As I thought, it provides all the steps and timers needed. UNFORTUNATELY, this app only recognizes on/go test kits. So it is no good if you are in an area that does not sell them. A generic steps and timers app would be far better. I will be uninstalling this shortly. (added after developer note) I will never order test kits online. I need to be able to see when the kit expires. If one needs a kit, one needs it right then and not subject to shipping issues.
  • Good app/UI, bad test instructions Nov 23, 2021

    By JanouBrie
    While I was a little nervous about giving my health data to this company, I’ve basically given up on data privacy at this point. I liked the UI and clear instructions of the app (particularly important since the box of tests I purchased included two sets of Spanish instructions and zero English). However, the instructions themselves led to a wasted test! It clearly and explicitly stated to place three drops of fluid on the test, but that wasn’t enough for the capillary action to actually reach the test window, even on a completely flat surface. It rendered the test unreadable, so I had to use the second test in the box. When it was clear the second test was going to have the same problem, I added an additional 6 drops of fluid. That was enough to get the liquid to reach the test window, and I received a result. But that was a waste of ~$15, since I had to use both tests for a single result. Seems like they need to revisit their instructions to ensure it gets a result.
  • Mar 11, 2022

    By Luminous Views
    Nope! My only use for the app is to report results. They have all the info needed. I see no reason to give the app developer anything. An email with a photo does the same thing. The developer responses indicate an account is optional. Nope again! My instructions also warn that the app doesn't always send the right photo. Nope for the third time! Response to developer: Explaining won't correct the lie of an "optional" account. Explaining won't fix the app's reporting. You don't deserve my info.
  • Way too much personal info required Jan 8, 2022

    By Literroy
    If I had known that I had to give personal information to this company before taking their COVID test, I never would have bought their COVID test. But you have to give them an email, phone number, your first and last name, and birthday before you can use the app. Plus it doesn’t even let me use my actual last name, which has an apostrophe in it. It of course doesn’t tell you that—I struggled for five minutes trying to figure out why it wouldn’t let me continue before I realized it was the apostrophe issue. If you’re going to refuse to allow apostrophes in names, despite millions of people in the world having them, the bare minimum you could do is actually say that’s what you’re doing. We have a moral responsibility to one another to make COVID testing easy, and this company is failing at that responsibility. (In addition to how much they charge for tests, which is fairly obscene to begin with.)
  • Jan 22, 2022

    By Jake Cesarone
    For one thing, this app is completely unnecessary just to do the test. It's just an electronic instruction manual. The one thing it is good for, verifying that you took the test and storing your results, it failed at! After getting test results, it instructed me to take a picture of the test device and it opened my camera app. Then as soon as I took the picture, it crashed!! When I restarted it, my history in the app showed no tests recorded at all. Checking the FAQ, it told me to repeat the test as a cure for this problem! I think not.
  • Test itself fine but the app didn’t work May 17, 2022

    By Brandon312
    Got the tests to use on a family member, downloaded the app and then proceeded to create an account and this is where I had issues. Was able to put in my email, whatever password and then it asks for my phone number, which I did and then it said my number was invalid and couldn’t go on from that point forward. Tried to back track and go forward but nothing, closed the app to try again and then it said the email was already in use, so I go to login and it gave me an error so at the point I just gave up. Just did the test any, which all that itself was fine, everything I believe was in the box (might have misplaced the second vial of liquid but that’s no big deal) and had no issues with the printed instructions.
  • Jan 18, 2022

    By Andrew Šveikauskas
    First, I entered the wrong phone number for 2fa, and it wouldn't let me fix the number. Then, all the birthdates I entered wound up off-by-one. Then, it would not scan the qr code on the cassette. Then, after a successful test, the app "forgot" about the result. It does not appear anywhere now. Lastly, the app presented me with a blank screen when I tried to contact support. I wrote to your support email with some screenshots of most of these issues. Very buggy and inhumane app.
  • Privacy Invasion Jan 15, 2022

    By Barbara4416
    The test is easy and the instructions are clear, but instead of simply saying how to read the test strip, the company makes you download their app, do the test, and photograph the strip. The app then reads the strip for no good reason, since at that point (and only at that point) you’re the one who interprets the letters on the strip based on the answer key they then give you. The app makes you enter personal info including your phone number (up to the user whether to fib about the other required info). Once you’ve done the test you don’t need the app for future tests, because if you forget the instructions the kit comes with printed ones (which lack the key to reading the test result; C means negative, T means positive – I realized after-the-fact that I could’ve googled this).

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No reviews available

  • Serious login UI problems on IPhone 12, iOS 15 Jan 8, 2022

    By OrionEridanus
    If the first login attempt fails for any reason such as wrong password and sometiems for now reason I can discern, the login page rerenders with the password pane superimposed over the email pane and the login button on top of both of them, making it impossible to login. The only way out is to force quit the app. The forgot password page behaves the same out of the gate . If I did not have the app on my iPad also I would have been completely locked out of the app. Since I only saw this complaint one other time in the 40ish reviews I scanned, I wonder if I have a corrupt setting. All my other apps work fine. Otherwise the app works fine. It is puzzling how much personal info the app asks for . I suppose this is to collect what might be needed to add the results to a COVID passport app. User should be given a choice whether they intend to use it that way so they can skip the tiresome and seemingly pointlessly invasive questions . I put in a bunch of fake data. I get you handle it carefully, but with so many different apps requiring loads of data, it increases the odds that one will be compromised.
  • On/Go is a great asset for those who need an at-home test Dec 24, 2021

    By BarbaraOwen
    I have used the On/Go home test twice. Once to assure my friends that I was clear of infection prior to our annual holiday get-together (we missed last year). We were all so excited to be able to gather in person after almost two years apart. The second round of tests was prior to travel from Orlando to New York City to be with my sister and family for the holidays. I wanted to make sure that I wasn’t bringing virus into their home as my brother-in-law has health issues. As a bonus we were able to enjoy a holiday party at their home with their friends who were also vaccinated and tested. The ease to use, accurate On/Go test has been a great blessing to our family.
  • Mar 29, 2022

    By Michael Clark
    Instructions are more involved than actually doing the procedure. While the app isn't required, it does help with procedure and timing. one curious thing is that it stresses washing your hands prior to taking the test but during the actual test, the app requires handling your very dirty cell phone , especially if your screen darkens during the process. Easy to perform and results are very easy to read.
  • The best testing experience I’ve ever had! Nov 1, 2021

    By Still Smiling :)
    On/Go was by far the best COVID or any other diagnostic test I’ve ever taken or seen. I got it delivered to my home next day, the process of unboxing and testing was super intuitive and easy from the barcode to the guided digital experience in the app, and the time res were very helpful too! And best of all, it took me 45 seconds to set up and I got my results in 10 minutes! I then took the digital passport with my negative results to be able to meet my colleagues at work and then got access to a restaurant that required proof of immunization or current negative tests. I’ve been recommending on/go to all my friends - it’s the #1 COVID test available!
  • Essential for College Students Nov 9, 2021

    By aprfusion
    Being a college student the on/go kit is absolutely essential to have in the dorm room. Not only is it compact but the set up is short, easy, and user friendly. The app also includes the ability to scan your vaccine card in addition to the testing platform. Being able to receive our test results within 10 minutes is a blessing for us students as we often lack the time, resources, and money to get Covid tested whenever we feel unsafe. However, thanks to on/go we can now feel comfortable and continue keeping ourselves, our friends, and family safe!
  • Great for testing kids Nov 12, 2021

    By Bon070809
    I have three kids at different schools so we have had a few scares. After several battles with the long swabs that the kids say, “touch my brain” I was told about this on/go and it’s shorter swab. The bonus is the packaging is aesthetically pleasing so my youngest was more agreeable to try it. 😄 Administering it was super easy with significantly less discomfort. I bought a a couple packs to keep on hand. It DOES expire after ~3 months or so but all the brands of tests have a limited shelf life due to FDA regulations. Overall, the kids were happier with this test, which makes this mama’s life easier so I definitely recommend.
  • Peace of mind and convenient Dec 16, 2021

    By Vycarious1
    I am SOOOOO thankful they’ve started providing these!! I have been very sick for a week now. My first at home test on day 2 was negative. Thankful to know that, I’ve been just toughing it out at home. Now a week later I had a turn for the worse last night, did the test again just to rule out a false negative, and it is STILL negative. Grateful to know because it guided my decision to do a telehealth visit with my primary instead of an urgent care, knowing that going to one would expose me to COVID and I don’t now have it. And I don’t need that too!!!! What a useful piece of information to have in my healthcare Arsenal!!
  • My Covid 19 Drama Apr 28, 2022

    By Grandmother 67@
    Test was easy and fast lm so glad l had Covid 19 twice first time was January of 2020 l was in bed for a month the second time was February of 2022 went to the emergency room thinking my sugar count was high after a 24 hours l was contacted by health department by email that l tested positive for Covid my chest was hurting fever bones hurting dizziness nauseous for about 2 week plus l had all the shots at this time and now lm still having issues with upper pain in the chest shoulder barking l have been to dr on several occasions he put me on steroids a inhaler antibiotic this mess just won’t let me feel good today lm Covid free thanks to this test.
  • Jan 20, 2022

    By Ry Guy
    I can't speak to accuracy of the test, that's better left to the authorities. But the app is easy to use and works nicely with the at home tests. The passport feature showing the last test you took and the result is a nice extra. The instructions that the app provides for using the tests is pretty easy to follow along with and the timers are super useful too.
  • Relief! Jan 12, 2022

    By Erf-n
    Bought it via mail, took about a week, too long but other test were worse for delivery times. Download their app on my phone, and followed easy instructions. Looked at the written ones enclosed as well. Swabbed both nostrils put the q-tip in the solution provided, placed 3 drops in the kit and almost immediately, (although officially you need to wait 10 minutes) the purple line came up on the C. After 10 minutes, no blue line on the T, so my reading was negative for COVID. Easy, quick, and definitely manageable.
  • Grateful Jan 1, 2022

    By campjubo
    We purchased the test at a local grocery store pharmacy, the only brand of test they offered. Original purchase was to have tests on hand as folks gathered at our home for Christmas. I began with a sore throat and drainage a day later so I used one. After following the written instructions AND using the app, my eyes could clearly see the negative result but the app indicated that the result was inconclusive because ‘test expired’. Confused, I checked the expiration date on the box and it was ok. I could only assume that the app thought I waited too long to read the test, which was not the case. I had confidence in my negative test but retested the following day at the prescribed time. This time the app read what my eyes saw, so while it felt like a waste of the first attempt I did feel confident to be able to go to work (fully masked while i still had cold symptoms) and not fear risking the health of people I might come in contact with. I like that there are 2 tests in the box for retesting or for others in the household. The timer on the app is helpful. Don’t plan to stock up on tests unless you have people to share with because of the short shelf life.
  • Great Dec 27, 2021

    By Rhwifjwoxnowndownzf
    I was able to find on/go tests when most tests were sold out. I like the packaging a lot (including the packaging of supplies) and the testing itself also seems easier and more self intuitive than some other rapids. I'm only giving it 4 stars instead of 5 because I took a rapid before going to hang out with a friend, it was negative, went out, came home, and the test had turned positive. The instructions say not to view the results after 15 minutes, but I wish they explained why that is so that I could better understand if this was a false positive or not. I took a second test (neg) but am sad I had to waste my second test so soon because of this scare. Overall it's great though!
  • Jan 25, 2022

    By Jill Krawczyk
    UPDATE: a day after my original review, the software was updated. I ran through it again and the problems from before seem to be solved. Kudos to the developers! This app could be great but it has issues. 1 - can't read/does not recognize the QR code on the packaging 2 - it takes ages of calendar scrolling to enter a birth date. This should be a typing field. 3 - the app crashes when it comes time to take the photo. I tried to go through the process a couple more times to confirm and it always crashes on the photo screen. Fortunately, the app is not strictly required for using the test, there are easy to follow paper instructions inside the box.
  • Apr 11, 2022

    By Nicole Trevino
    I like the tests and how the app walks you through the process, but I always have issues with scanning the QR code. I have a new phone with a great camera and have no other issues scanning QR codes outside of this app. I think the QR codes likely are too faint for my camera to pick up. I've tried moving to brighter rooms and it still doesn't work. If that issue was resolved, this would easily be a 5 star review.
  • Jan 22, 2022

    By Erin Bodine
    Overall, I think it is a useful app, and I like the idea of having a log of when you have taken the test. If could use a few improvements though. First, the date selection is frustrating; as someone who is 40 yrs old I didn't appreciate spending multiple minutes scrolling back through the years month by month. Second, it is also a bit frustrating that you can't do anything else on your phone while you wait 10 min for the test to run. Third, after entering my vax card it says the date is invalid.
  • Jan 15, 2022

    By Julie Dolan
    The app is fine - it guides you through the process easily and has the all appropriate timers. Entering the birth date is fine if you tap the year and scroll from there. What I find annoying is the slight indication that you need the app. You don't. The paper instructions and a timer or clock are all you need. What the app does is give you a record, and I assume (I did not read the fine print) collect data, presumably to share. I dont have an issue with that except I'd rather read it upfront.
  • Jan 4, 2022

    By Erika J. Worley
    The app works perfectly only if you know to have it open from the start of taking your COVID rapid test. You can't log in later to just take a picture or record your results because it makes you go through the whole process already outlined in the instructions that come in the box, including unskipable timers. (The results are only considered valid for about 5 minutes.) Also if you leave the app somehow, it requires a fresh login, sending you back to the beginning, losing the 10 minute timer.
  • May 17, 2022

    By Craig Lewis
    As I thought, it provides all the steps and timers needed. UNFORTUNATELY, this app only recognizes on/go test kits. So it is no good if you are in an area that does not sell them. A generic steps and timers app would be far better. I will be uninstalling this shortly. (added after developer note) I will never order test kits online. I need to be able to see when the kit expires. If one needs a kit, one needs it right then and not subject to shipping issues.
  • Good app/UI, bad test instructions Nov 23, 2021

    By JanouBrie
    While I was a little nervous about giving my health data to this company, I’ve basically given up on data privacy at this point. I liked the UI and clear instructions of the app (particularly important since the box of tests I purchased included two sets of Spanish instructions and zero English). However, the instructions themselves led to a wasted test! It clearly and explicitly stated to place three drops of fluid on the test, but that wasn’t enough for the capillary action to actually reach the test window, even on a completely flat surface. It rendered the test unreadable, so I had to use the second test in the box. When it was clear the second test was going to have the same problem, I added an additional 6 drops of fluid. That was enough to get the liquid to reach the test window, and I received a result. But that was a waste of ~$15, since I had to use both tests for a single result. Seems like they need to revisit their instructions to ensure it gets a result.
  • Jan 22, 2022

    By Jake Cesarone
    For one thing, this app is completely unnecessary just to do the test. It's just an electronic instruction manual. The one thing it is good for, verifying that you took the test and storing your results, it failed at! After getting test results, it instructed me to take a picture of the test device and it opened my camera app. Then as soon as I took the picture, it crashed!! When I restarted it, my history in the app showed no tests recorded at all. Checking the FAQ, it told me to repeat the test as a cure for this problem! I think not.
  • Test itself fine but the app didn’t work May 17, 2022

    By Brandon312
    Got the tests to use on a family member, downloaded the app and then proceeded to create an account and this is where I had issues. Was able to put in my email, whatever password and then it asks for my phone number, which I did and then it said my number was invalid and couldn’t go on from that point forward. Tried to back track and go forward but nothing, closed the app to try again and then it said the email was already in use, so I go to login and it gave me an error so at the point I just gave up. Just did the test any, which all that itself was fine, everything I believe was in the box (might have misplaced the second vial of liquid but that’s no big deal) and had no issues with the printed instructions.
  • Privacy Invasion Jan 15, 2022

    By Barbara4416
    The test is easy and the instructions are clear, but instead of simply saying how to read the test strip, the company makes you download their app, do the test, and photograph the strip. The app then reads the strip for no good reason, since at that point (and only at that point) you’re the one who interprets the letters on the strip based on the answer key they then give you. The app makes you enter personal info including your phone number (up to the user whether to fib about the other required info). Once you’ve done the test you don’t need the app for future tests, because if you forget the instructions the kit comes with printed ones (which lack the key to reading the test result; C means negative, T means positive – I realized after-the-fact that I could’ve googled this).
  • Jan 17, 2022

    By Philip Royle
    The app is far from ideal. Inputting a birthday (which is required) is all but impossible since it requires you to scroll through the calendar month by month, meaning if you're 40 years old, you have to tap the arrow button 480 times. Once you've completed the test, it then gives you 5 minutes to take a photo of the test. After it rejected my photo twice, the app then wouldn't allow any more photo attempts. At the one minute mark, it then allowed for me to manually enter the information.
  • Dec 23, 2021

    By Robert Cunningham
    A little fiddley but the end where the photo is captured is overly strict and is quite slow, therefore it allows no chance to retake the photo in the 5 minute period. They need a better photo recognition setup. Of the three people who've taken the test only one seemed to get the photo application to work. Since folks are relying on this for travel, and given the cost, it needs to be more robust.
  • Jan 8, 2022

    By Kenneth Ryan
    App could be better. Dev needs to test it on some older phones, I could not get my S8 to focus on the box QR code to get a valid capture. Not sure what the pic of the test at the end was for, it has you manually interpret it anyway and no way to tell if you even got a valid capture. At best this app is useful for visually impaired who can't make out the instruction sheet in the kit. All in all the test is the same as everyone else just double the price.
  • Jan 21, 2022

    By Trevor Macek
    The registration pages for this app are Very buggy. It was hard to type in my full name. All of the text in the box would copy and append itself to the end, for example, let's say my name is "Name", the box would say nnanamnamename. And then upon deleting text to correct this bug, it would do the same thing in reverse. I'm supposed to trust this app with Protected Health Information, so the basic functions being buggy give me pause.
  • Jan 13, 2022

    By Lauren Øde-Giles
    The physical at-home covid tests work well, but the app is pretty fabulously buggy. I was able to successfully log in the first time I used a test, but since then, the app fails to recognize my fingerprint or password in order to log in. The other app features work well, but if they can't be accessed, they're not much help. I've since given up on the app and just use my phone timer to track different components of the test.
  • Apr 16, 2022

    By Nishka M
    You don't need the app to do the test. Unless you need dated proof that you took it and the result, skip the app, it's super buggy. I was frequently unable to move from one screen to another after inputting info as the "next" button just remains grayed out. They were responsive to emails but the advice was to check my internet connection and log out and back in which did nothing to fix the issue. Had to use my husband's iphone and it seems to work fine so if you have an android you're sol.
  • Disappointed Feb 2, 2022

    By pburke
    My husband bought these tests instead of the over-the-counter tests we normally get. I am highly offended that I was required to get an app and make an account in order to take the test. I am an intelligent adult, fully capable of understanding simple directions for an at home test. These tests came with ZERO instructions in the box. "Get the app" was the only instruction I received. I feel like the personal information I had to enter in order to complete download of the app and "take the test" (including name, birthdate and zipcode) was too much. I then had to list symptoms, and take a picture of my test results. (Which were negative by the way, as I suspected) This is obviously a way for someone to keep tabs on who feels sick, who is testing, and who tests positive in certain areas. I am a responsible citizen. I have tested, and tested my family, more times than I care to admit just because I want to go the extra mile to keep others safe. I do not need "big brother" standing over my shoulder to make sure I do the tests right, or report results appropriately. I feel like my privacy was invaded, and if I have to buy these tests again - well, I just won't have home tests. I won't be going to urgent care to get tested when I suspect "maybe, but probably not", either so that will mean less symptomatic people tested. Great job, on/go. 🙄
  • Mar 11, 2022

    By Luminous Views
    Nope! My only use for the app is to report results. They have all the info needed. I see no reason to give the app developer anything. An email with a photo does the same thing. The developer responses indicate an account is optional. Nope again! My instructions also warn that the app doesn't always send the right photo. Nope for the third time! Response to developer: Explaining won't correct the lie of an "optional" account. Explaining won't fix the app's reporting. You don't deserve my info.
  • Way too much personal info required Jan 8, 2022

    By Literroy
    If I had known that I had to give personal information to this company before taking their COVID test, I never would have bought their COVID test. But you have to give them an email, phone number, your first and last name, and birthday before you can use the app. Plus it doesn’t even let me use my actual last name, which has an apostrophe in it. It of course doesn’t tell you that—I struggled for five minutes trying to figure out why it wouldn’t let me continue before I realized it was the apostrophe issue. If you’re going to refuse to allow apostrophes in names, despite millions of people in the world having them, the bare minimum you could do is actually say that’s what you’re doing. We have a moral responsibility to one another to make COVID testing easy, and this company is failing at that responsibility. (In addition to how much they charge for tests, which is fairly obscene to begin with.)
  • Jan 18, 2022

    By Andrew Šveikauskas
    First, I entered the wrong phone number for 2fa, and it wouldn't let me fix the number. Then, all the birthdates I entered wound up off-by-one. Then, it would not scan the qr code on the cassette. Then, after a successful test, the app "forgot" about the result. It does not appear anywhere now. Lastly, the app presented me with a blank screen when I tried to contact support. I wrote to your support email with some screenshots of most of these issues. Very buggy and inhumane app.
  • Jan 28, 2022

    By Genma Panda
    So I took the test, was waiting the ten minutes for results when I got a text, I did not close the app down just switched to another window. When I switched back it completely reset. Then as I am writing this review it sent me a notification to scan my test for results but I couldn't because it still doesn't let me go to the active test. Wow that's just pointless. The test itself works about as well as any other rapid test.
  • Unable to Register Nov 19, 2021

    By CanOpenerBoy
    Registration asks for an email and password. Then asks for a phone number for Two-Step Authentication. I put in my valid US mobile number and receive the error “Registration failed. Please try again.” Running iOS 15.1 on an iPhone 11 Max Pro. Downloaded the app today so I know it is the most recent version. Tried multiple times with same result. Website contact page only asks for contact info without asking what the problem is. Tried chat but it was laggy. I explained the situation in the chat header and the first support person started by asking what the problem was. After that, canned responses “I’m very sorry for the inconvenience the app has caused you and I m willing to help…” as well as “So I can pass the info on to the development team, please tell me the user ID and phone number you’re using” — despite explaining I want registered yet. And no — you’re already trying to data farm me. I’m not giving you my phone number. I’ll delete the app and just use the test data if I ever need to. App wouldn’t let me register. Support was not helpful. …and now the Developer will likely post a canned response. “We’re sorry for the inconvenience…please contact us at”. No. Nopity nope.
  • App pooped out at a time that was incredibly inconvenient, and the help I got was a middle finger. Dec 20, 2021

    By SN1CKAPLEASE
    I used this app and it’s tests 4 times. The first 3 times; 5 stars. Awesome. I had negative results, and they were documented in a super easy way to prove. Now, for my 4th test (the last one in my possession!) I’m positive, and it didn’t document it. The app is only showing as though I have taken 3 tests. I contacted Joneth about the problem, Via the app, and they let me know on the first response that it would be impossible to get my test to show up, and suggested that I simply take another one. As if I have another one? I was livid when that was the suggestion, because these 4 took me weeks to find and this was my last one. Now my boss is telling me to go out and get another rapid test (without any insurance) just for the sake of documenting that I actually have it. For the record, not only did I start all of the timers on the app in the same correct way as the first 3 successful tests, but I still have the positive test in my possession! This app just farted out at a time that was incredibly inconvenient for me, and the service I got when I asked for help was a middle finger.
  • Miserable experience- never got my test results! Mar 19, 2022

    By Daphalina
    Wow, I work in tech, so it isn’t like I don’t understand how to use an app. But this experience was awful. I couldn’t log in on my phone, even after reloading the app twice! It kept rejecting my valid email addresses. When I tried to get help, I got a bot that just kept telling me to reload the app. So I had to use my iPad. But even then, at the critical moment, it would take a successful picture of my results and not allow me to go to the results screen! Then it said I exceeded the time and my results weren’t valid. I had to Google the results to find out if I was positive (because the way they identify results on the indicator is also counterintuitive). I was worried about COVID, but taking this test was more traumatic!

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