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OfferUp: Buy. Sell. Letgo.

OfferUp: Buy. Sell. Letgo.

OfferUp Inc.

Letgo is now part of OfferUp! Shop local items, find deals or sell in seconds

4.6 Ratings 5M+ Reviews 50M+ Downloads

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Ratings & Reviews

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  • img Community
    Having moved a lot in the past few years, its amazing how much junk piles up. 10s of boxes of stuff that you'll probably never use again. OfferUp makes it extremely easy to sell used items to people in your community, so you can declutter and make a bit of money in the process.
    img by Sharon
    2 years ago
  • img Community
    Whether you are looking for a place to resell your wedding dress or you are looking for an affordable wedding dress, this app will help you do either. With 1,000s of users on the app, this will help you with selling or buying the things you need.
    img by Kavya
    1 year ago
  • img Community
    Good equipment can be costly. Finding used kettlebells is be a good way to save a bit. See the offer in your area and you might just find something less than 5 miles from your home.
    img by George
    7 months ago
  • img Community
    There's no reason to spend $1,000 on one piece of gym equipment when the right app can get you 5 to 10 pieces of used gym equipment for the same price. Build your home gym with used equipment on your phone to save money on your new dream project.
    img by George
    5 months ago
  • img Community
    This is an ideal way to find training equipment at a great price. Just search for what you're after and take a look at what people are selling. You can contact sellers for more details and some deliveries only take 1 or 2 days.
    img by George
    5 months ago
  • img Community

    NO more. I invensted a bunch of time into puting up ads, locked>??!! Jul 29, 2021

    By Wyatt Copland
    what a waste of my time. I posted careful item descriptions, great photos, and put a good deal of time into this app, ~ just to have it be locked to a "policy ??" Screw you! You don't even have the courtesy to tell me what I did to offend your "policy" What a complete waste of my energy and time. Stick with the cretins on ebay. Offerup has stolen a bunch of time of mine here on this earth. I want it back Jerks
  • img Community

    I get even with offer up asshole staff...... Jul 22, 2021

    By Pat
    I hate offer up so much I plant fake post to drive the rude buyers nuts..offer up is for assholes
  • img Expert
    1. Do you have 30 seconds to make some money? Easily offer up your item for sale at this massive mobile marketplace for local buyers and sellers
    2. Safe selling: unique Reputation Feature shows whom you're dealing with, and all messaging must be done securely from within the app
    3. Shop in your own neighborhood! Browse thousands of items posted daily all around you and furnish your home quickly and easily

    Reviewed by Laura S on December 13, 2017

  • Oct 22, 2021

    By Jason Alexander
    They seem to always find a way to notify me when it's something besides an interested buyer and that's the only reason I use it. They try to sell you they're stuff based on your purchase history they stalk you online for. Other than that, I can say that the app works well for selling tools and tech. Not so much designer watches. It's the second hand seller that is not worth the price of shipping because it's bulky or heavy. Or a cash sell if you hate banks like me.
  • Need to make some changes Aug 31, 2020

    By mikefrancois954
    There needs to be a way to remove more than one saved item at a time on boards, you have to remove them one by one and it forgets the spot you are at and goes to the top automatically. Also stop sending me more picks for you notifications it can confuse you into thinking you have an actual message or change the color from orange to another color keep messaging the same or make it red. Also make a way to remove my phone number I change my number and now I can’t access unless OfferUp sends me a verification even after I log in. I have email and password I would like to remove my number for my privacy I should have a option but once you use a number you have to keep using one. Meanwhile if you never use one you don’t need to use it as a verification. And stop asking me do I love the app it’s annoying you guys don’t even add features or changes but ask me constantly. Also a way to search by ratings and by how long they been on the app because so many scammers are making profiles the same day and are posting ridiculous offers. Also a better way to narrow down what I want to buy example if I’m looking for an iPhone 11 the 11 pro or pro max models show up when I’m looking for a specific item instead of just putting them in a melting pot make it a way I can specify exactly the item I need. Make some changes and the app would be much better it’s a decent app besides things I just named. Love the fact I can look nationwide very good feature.
  • Oct 22, 2021

    By Jason Alexander
    They seem to always find a way to notify me when it's something besides an interested buyer and that's the only reason I use it. They try to sell you they're stuff based on your purchase history they stalk you online for. Other than that, I can say that the app works well for selling tools and tech. Not so much designer watches. It's the second hand seller that is not worth the price of shipping because it's bulky or heavy. Or a cash sell if you hate banks like me.
  • Need to make some changes Aug 31, 2020

    By mikefrancois954
    There needs to be a way to remove more than one saved item at a time on boards, you have to remove them one by one and it forgets the spot you are at and goes to the top automatically. Also stop sending me more picks for you notifications it can confuse you into thinking you have an actual message or change the color from orange to another color keep messaging the same or make it red. Also make a way to remove my phone number I change my number and now I can’t access unless OfferUp sends me a verification even after I log in. I have email and password I would like to remove my number for my privacy I should have a option but once you use a number you have to keep using one. Meanwhile if you never use one you don’t need to use it as a verification. And stop asking me do I love the app it’s annoying you guys don’t even add features or changes but ask me constantly. Also a way to search by ratings and by how long they been on the app because so many scammers are making profiles the same day and are posting ridiculous offers. Also a better way to narrow down what I want to buy example if I’m looking for an iPhone 11 the 11 pro or pro max models show up when I’m looking for a specific item instead of just putting them in a melting pot make it a way I can specify exactly the item I need. Make some changes and the app would be much better it’s a decent app besides things I just named. Love the fact I can look nationwide very good feature.
  • Oct 21, 2021

    By Jennifer Conrad
    This is a nice alternative to Craigslist. I haven't had a negative experience with the app directly. What has been happening lately is a lot of "ghosting" by buyers. You set up a meeting place then they are a no show and don't bother to message back. You know they've seen it because the app tells you. Very rude and a waste of seller's time. Would be nice to have a feature to show on accounts of people who do this so others are warned.
  • Great app!! Customer service needs work. Jan 11, 2018

    By TkCoSfgal
    Offer up is an excellent app. It’s very easy to use. It’s fun to use! Customer Service however— needs a little work as of December 2017. I had an issue with a paid for feature called “bumps” which put your items above other sellers ads so your items are seen first. It’s a really nice feature. I paid for two but only received one. So I sent an email to the address listed on the app. I didn’t get a reply, so about a week later I sent another email. I still didn’t get a reply. Then by chance while using the app, a question came on screen asking if I liked the app or something on those lines. I explained my situation regarding the issue and how there had been no reply. I asked to please have Customer Service contact me. Within a week or two the issue was fixed. It was frustrating to not find customer service contact info on the app (most apps have this) causing me to have to go search for it here where apps are sold. There’s a “frequently asked questions” area on the app, but no email address or contact form. It was also frustrating not getting a reply. About a week after the issue had been fixed, (they didn’t tell me, I just happened to find out) customer service finally contacted me. At that point I no longer needed help. It would be great if there was a contact form or email address on the app and getting a reply would be good as well. That aside, it’s a great app for buying and selling items. I found it very easy to use!
  • Updates Oct 1, 2017

    By ColorBumpkin
    Edited review: The messaging is still glitchy with latest update, but is no longer the most annoying thing on the app, so in a sense congratulations I guess?? Since the latest update, the "Watching" section has changed to creating boards, I'm assuming to compete with Pinterest, which is completely unnecessary. In consequence, the coding got changed and now I have over 300 "saves" I have to delete in the "Quick Save" of things I saved over 2 years ago that have since been sold or unlisted. This wouldn't be as annoying if as soon as something was "unhearted" it didn't go back to the top of the list, which it now currently does. Whoever did the coding for this section obviously doesn't use it or doesn't care if it's clean with only available items or has an insane amount of downtime on their hands. Not sure why but a few days after an update it gets glitchy. For example, the last update was 5/9/17 and now I can't share an item. The messaging portion of the app needs help. Maybe start from scratch, I don't know, but it's always glitchy, recent update or not. It doesn't automatically load a new message especially when you're in that thread, you have to go out and go back in the thread. I get the cash register noise and I have to go to the messages page and slide down to refresh messages to get the new ones to come through. Especially annoying when you're trying to coordinate with a buyer/seller.
  • I love the app Mar 27, 2021

    By clrlytransparent
    It’s perfect for selling your outdated items, unused items or reselling new and used items for sellers who can answer back quickly and who can have customers meet up with them quickly. If you answer and can meet them at their earliest convenienc you will sell a lot of items fast! People want a deal so be sure you price a little higher than you actually plan to sell it for in order to make money on the item. Otherwise price it as firm by pressing button on the setup portion that says price firm so people realize you are not going lower. You can see what is trending/selling that month in emails OfferUp sends you if you sign up for their push notifications or ask for emailed tips from offer up. Different things tend to be trending every month. One thing that always goes fast is electronics/cell phones/computers/ and have decent profit for seller. If you are selling books and have there are probably better places to sell them than on here. The app is responsive to questions and answers the?’s I send via email fast. Just make sure if you are shopping you do it in the timeframe they set out. Read the policies and follow the protocols/rules quickly and you will succeed.
  • Best marketplace app Jan 2, 2019

    By Zjayyyyyyyy
    I have been using offer up for almost a year now and I have to say it's one of the best marketplace apps out there. I have made about $6,000 on the app in 6 months. I love using the app it is very straight forward and fun to you use when you make a sale. The only problem I have is a lot of people on here send you a legitimate offer but then never respond. This is very frustrating and I think they should implement a penalty system for late replies that way sales can be made faster and buyers can get the item quicker. If they did this I think this app would be revolutionary and more people would be using it than they already are! Fast forward a year and I have been using this app for almost 2 years I have sold over 200 items and while this app did make me money in the past it is no longer worth my time. Mainly because the developer has still not implemented a system that corrects the non responders on this app. The community for this app has kind of ruined the experience. Because the developer has not taken action on this issue the problem has gone even more rampant and has made a once good app mediocre. It’s very unfortunate because this app had tremendous potential but unfortunately the community and the developer have short come that. That’s why from this day forward I will be deleting the app it was good while it lasted.... so long Offerup!
  • review rating Dec 19, 2018

    By Phejvsbjkjxsdv
    there are a lot of fake people. either they write " is it available", or " i am interested", BUT then after that they never respond. on a desktop or somewhere else is there a button that they might easily accidentally push? it gets annoying to have so many people inquire about your producr but then they never respond back. hard to say if they are fake people or what. it takes time away from your hands too. also is there any way in a phone or iphone to look up a person by their profile name for easier look up?it would be easier for buying too or selling lets say that person not familiar too much with offer up but they asked you to let them know if you have more items of what you sold them to let them know. and is there in settings to unblock people? once their blocked is there anyway to look them up of anyway of finding out who you've blocked. because then in the future you find a post they posted to sell but can't offer because we blocked them. yea maybe that one time theh said they were coming but never showed up so we blocked them, but then who knows maybe that person was real and not fake but had an emergency. so now has a post. wish there was a setting to see all the people you have blocked to unblock?
  • Oct 8, 2021

    By Ang Trani
    Good selling app. I gave 3 stars due to the things for sale are up for years. They should remove items if they're sold. I find my self looking at things that were up 5 years ago. It wastes time and frustrating. Also, the ads from stores are starting to overrun the sales. If I want Amazon, or Walmart I will shop there. Used to be a good app.
  • Love the app but a few notes Nov 24, 2020

    By KaitlinDarnell
    Let me start by saying I love this app. It’s been so fun selling on here especially during covid since my hours got cut quite a bit. I really like the look of the new update and the new categories/detail options are nice. There are a few things I wish were better though. First, when I set the location for my listing it always changes after i press publish. It’s SO annoying! I’ll have to edit the listing 2-3 times to make it stay correct and now its been like 4-5 times per listing since the update. Second, I like the new categories and I like that you can list the material. I think it’d be cool if we could then filter listings by those things. I’d like to be able to click on "Wood" and then only have things made of wood show up. And then speaking of filters, it’s great that you can sort to have the nearest listings appear first but it’s utterly useless since listings never expire. If you sort it that way you’ll just get a whole bunch of stuff listed 2 years ago from now inactive accounts. But yea all of these things are pretty minor. Overall a great app. Mainly wish the location thing wouldn’t change after i publish my listing.
  • img Community

    NO more. I invensted a bunch of time into puting up ads, locked>??!! Jul 29, 2021

    By Wyatt Copland
    what a waste of my time. I posted careful item descriptions, great photos, and put a good deal of time into this app, ~ just to have it be locked to a "policy ??" Screw you! You don't even have the courtesy to tell me what I did to offend your "policy" What a complete waste of my energy and time. Stick with the cretins on ebay. Offerup has stolen a bunch of time of mine here on this earth. I want it back Jerks
  • img Community

    I get even with offer up asshole staff...... Jul 22, 2021

    By Pat
    I hate offer up so much I plant fake post to drive the rude buyers nuts..offer up is for assholes
  • Oct 21, 2021

    By MidnightNoms
    It's nice when you can sell items. Sadly it's extremely frustrating that nearly 4/5ths of the people who message you don't message you back or are scammers. So get a message asking if it's avaliable, respond saying yes and then nothing after that. Even when people message you, you don't get the message for 5 minutes. Also, sold an item and marked it as sold but, you can't delete the listing which is frustrating. There are some positives but over all not great.
  • No contact information for customer support Dec 9, 2020

    By Sally KS
    I almost feel like I should give them one star but I’ve been able to do a couple of successful transactions on offer up hence the two stars. Been trying to send a message to customer support but it keeps directing me to their help page which just has a bunch of topics that are not specific. I don’t know if it’s because the app is poorly made that’s why it doesn’t have an option to send more pictures in the messaging page which forces you to send your phone number to a seller if you want more pictures of an item you are interested in. This is especially problematic and contradictory since offerup discourages members from exchanging phone numbers. But how can one get a more detailed description of an item? Or are we supposed to simply take the seller’s word about the product. I tried reaching customer service to make inquiries but it kept taking me back to the help page which like I said simply covers a bunch of topics and leaves no specific information on how to contact anyone one. The closest I got were links to Facebook, Twitter, Instagram and Pinterest. Some people like me are not on any of those platforms for personal reasons and I find it puzzling that offer up will rely on social media outlets to communicate about some sensitive matters with its consumers. I hope someone from offer up reads this and looks into the matter or better still contact me. This write up was a last resort to trying and reach out to someone from offer up
  • Oct 14, 2021

    By Gayle A Schneider
    I was pretty upset when LetGo combined with offer up. I never had problems selling on LetGo, on here I do! My notifications are on for the app, my phones systems etc......sometimes I get them, most of the time I don't!! So I'm missing out on sales, unless I'm continually on the app I miss messages! It's really frustrating. Also if you try to speak with customer service "GOOD LUCK" sending them a message through the app "NEVER WORKS" Submitting a messages always states there is a issue w/system
  • Oct 9, 2021

    By Mr 617
    Ton's of fake post's/scammer's. Not sure if anyone else notices this. But i have a keen eye for it. Many of the postings are duplicates. A lot of them sketchy. Having the same type of formatting. The pictures seem faded, and unauthentic. As if someone is trying hard to scheme. It's unorganized, even when you filter things out. Worse of all, some postings are year's old. Never taken off. You find a great deal, only to find out the post is a few Year's old, and the car is already sold. Please fix.
  • Worse selling site since upgrade Dec 18, 2020

    By so-so review
    Was an excellent selling site. It was! No more! They took over Let go and has issues. Then about month ago they tried to upgrade the site. I said tried. For no reason you are logged out of the site even when you’re on the site. You will post something and think it’s available for viewing but you’re the only one who can see the listing. Now I have to post then sign out look up the listing and seeing it is available for viewing. Usually I have to post 3,4,5 times before it shows up for viewing. I change one little word so I can track which one shows up. Couple days ago I found out everything I had posted was wiped out from viewing. Only I could see the listings. I only found out because a returning customer asked where everything went. After reposting several listings I was suddenly logged out again. When I logged back on everything I just posted was gone. Again nothing could be view. Couple hours later listings could be viewed. It was everything that was posted prior to the letgo takeover. Some listings were removed weeks ago they were back. Listings that were sold and removed were back and listed as available. I could write and write for hours about the issues with this site. Furthermore There is no way to contact a human only through email and usually you get a lame apology and no useful information and that takes days for that lousy response. If you have stuff to sell use a different site even if it costs more.
  • Oct 21, 2021

    By Daniel Best
    There's no pricing listed. You can't sort by anything other than price and distance. Who the hell thought this was a good idea? Want to buy a pair of shoes; good luck. You can't search or filter search based on size. Want to buy a car; good luck. You can't filter based on mileage. This whole app is made with zero thought. How do these people run a company and make money? There has to be a CEO, a CFO, a COO. HOW? HOW DOES THIS EXIST. ITS USELESS.
  • So many advertisements and targeted content. Jul 23, 2021

    By TheRealChuckFinley
    I’ve used Offerup for a couple years and have been very pleased with the selling aspect, however this last year or so has changed my opinion of the app enough to submit an updated review. I get notifications frequently from Offerup itself urging me to post more items, bump a listing, or update my preferences. It’s very annoying and turning of notifications only stops you from receiving message notifications, these keep coming through. Also you can no longer search for something without it completely ruining your browsing experience. The targeted advertising is atrocious. Search for a refrigerator? After you go back to regular browse there’s a half dozen ads per scroll regarding refrigerators and even when searching by most recent magically people are only selling refrigerators. It’s total trash. The app used to be about helping people sell their items, but they have recently sacrificed user experience for targeted ad’s and freemium services. **UPDATE** Now there are phantom notifications telling you someone has messaged you, recommended items, etc and even when you clear them from your notifications, the app icon has a notification badge that does not go away regardless if there is a notification or not. That means you won’t know if a notification is real unless you open the app and see, instead of, you know, giving you a notification when you have a message…
  • Oct 22, 2021

    By Chris Perkins
    Worst app ever. Tried to purchase something and it wants to scan my credit card for verification but keep getting message that scan failed. Tried multiple different phones including android and Apple all failed. They have the worst customer service ever. They will not respond to you. I have tried creating multiple accounts with different credit card and every time my card gets rejected. Not a good app or site at all.
  • img Community
    Having moved a lot in the past few years, its amazing how much junk piles up. 10s of boxes of stuff that you'll probably never use again. OfferUp makes it extremely easy to sell used items to people in your community, so you can declutter and make a bit of money in the process.
    img by Sharon
    2 years ago
  • img Community
    Whether you are looking for a place to resell your wedding dress or you are looking for an affordable wedding dress, this app will help you do either. With 1,000s of users on the app, this will help you with selling or buying the things you need.
    img by Kavya
    1 year ago
  • img Community
    Good equipment can be costly. Finding used kettlebells is be a good way to save a bit. See the offer in your area and you might just find something less than 5 miles from your home.
    img by George
    7 months ago
  • img Community
    There's no reason to spend $1,000 on one piece of gym equipment when the right app can get you 5 to 10 pieces of used gym equipment for the same price. Build your home gym with used equipment on your phone to save money on your new dream project.
    img by George
    5 months ago
  • img Community
    This is an ideal way to find training equipment at a great price. Just search for what you're after and take a look at what people are selling. You can contact sellers for more details and some deliveries only take 1 or 2 days.
    img by George
    5 months ago
  • img Community

    NO more. I invensted a bunch of time into puting up ads, locked>??!! Jul 29, 2021

    By Wyatt Copland
    what a waste of my time. I posted careful item descriptions, great photos, and put a good deal of time into this app, ~ just to have it be locked to a "policy ??" Screw you! You don't even have the courtesy to tell me what I did to offend your "policy" What a complete waste of my energy and time. Stick with the cretins on ebay. Offerup has stolen a bunch of time of mine here on this earth. I want it back Jerks
  • img Community

    I get even with offer up asshole staff...... Jul 22, 2021

    By Pat
    I hate offer up so much I plant fake post to drive the rude buyers nuts..offer up is for assholes
  • img Expert
    1. Do you have 30 seconds to make some money? Easily offer up your item for sale at this massive mobile marketplace for local buyers and sellers
    2. Safe selling: unique Reputation Feature shows whom you're dealing with, and all messaging must be done securely from within the app
    3. Shop in your own neighborhood! Browse thousands of items posted daily all around you and furnish your home quickly and easily

    Reviewed by Laura S on December 13, 2017

  • I love the app Mar 27, 2021

    By clrlytransparent
    It’s perfect for selling your outdated items, unused items or reselling new and used items for sellers who can answer back quickly and who can have customers meet up with them quickly. If you answer and can meet them at their earliest convenienc you will sell a lot of items fast! People want a deal so be sure you price a little higher than you actually plan to sell it for in order to make money on the item. Otherwise price it as firm by pressing button on the setup portion that says price firm so people realize you are not going lower. You can see what is trending/selling that month in emails OfferUp sends you if you sign up for their push notifications or ask for emailed tips from offer up. Different things tend to be trending every month. One thing that always goes fast is electronics/cell phones/computers/ and have decent profit for seller. If you are selling books and have there are probably better places to sell them than on here. The app is responsive to questions and answers the?’s I send via email fast. Just make sure if you are shopping you do it in the timeframe they set out. Read the policies and follow the protocols/rules quickly and you will succeed.
  • Love the app but a few notes Nov 24, 2020

    By KaitlinDarnell
    Let me start by saying I love this app. It’s been so fun selling on here especially during covid since my hours got cut quite a bit. I really like the look of the new update and the new categories/detail options are nice. There are a few things I wish were better though. First, when I set the location for my listing it always changes after i press publish. It’s SO annoying! I’ll have to edit the listing 2-3 times to make it stay correct and now its been like 4-5 times per listing since the update. Second, I like the new categories and I like that you can list the material. I think it’d be cool if we could then filter listings by those things. I’d like to be able to click on "Wood" and then only have things made of wood show up. And then speaking of filters, it’s great that you can sort to have the nearest listings appear first but it’s utterly useless since listings never expire. If you sort it that way you’ll just get a whole bunch of stuff listed 2 years ago from now inactive accounts. But yea all of these things are pretty minor. Overall a great app. Mainly wish the location thing wouldn’t change after i publish my listing.
  • Offer Up Flaws Aug 27, 2018

    By Craigslist daily user
    I honestly really like offer up. I use it a lot. Posting things is really made simple. It’s very easy to search and communicate with other buyers/sellers. In fact you could go through a whole transaction without ever exchanging personal information. The reason for my 3 Star, comes because of the flaws I find on offer up. Simple things that I think the app makers could fix. First when you save or favorite something it goes on a board. I like that you can create boards for different searches. But when it gets to cleaning up those boards, it’s a pain in the bottom. You have to go thru every item you’ve saved and individually delete them off of your board. There isn’t any way to mass delete. Or edit, and select what you don’t want. In this day and age, that should be fairly simple to add to this app, but after years, nothing. The next thing is the whole “hide” messages or “archive” posts. There isn’t an option to simply just delete them. I’m done with it, I don’t want it there, I should be able to delete them. In conclusion offer up is great, but those are its downsides IMO. I wish they’d fix it, change it, make it better.
  • OfferUp Suggestions Feb 18, 2021

    By Kechinn
    OfferUp is great, I love it and it has been great buying and selling things on it. My three suggestions to make this a better experience would be to 1) fix how images are shown in OfferUp. I take a wide angle picture, and somehow it ends up getting cut off (even when you click on it to show the “full” picture). It’s quite annoying when trying to zoom in just right only to find that half your image is missing on the edges. 2)The app UI for the Description field is a bit wonky whenever the text becomes long enough to require the scroll feature. It is very hard to make my cursor line fall where I want it to. If I tap on one spot in the text, it will often scroll/zoom to a completely different location. If I try to use the long press space bar function on my phone to move cursor, the text glitches if attempting to scroll up or down. I have an Apple iPhone, and usually never have this issue when typing. 3) If there is a way to create and filter cars to show “Sold by Dealership” vs “Sold by Owner” or something along those lines, it would be really helpful. Please fix and then it’ll be that much more awesome!!!
  • I love offerup! Sep 29, 2017

    By girlnextdoor(:
    I have recently started using it a few months ago and have made about $1,000 in 3 months! Im a single mom so it helps out a lot! Its a great way to declutter and even get rid of stuff for free that you dont care for at all. I also sell everything from my front door and just tell people to leave the money under the mat!! I have not ONCE been ripped off! Im glad to know I can trust people Ive even sold something for $100 and they left the $ under the mat. Ive also met some great people for when I have to meet them for bigger things like a treadmill. I plan to keep using offerup I also buy on it as well. There are some lowballers and laggers but that's normal so it doesn't bother me I just ignore them. Offerup is very addictive as well. The only thing I dont like is how you cant permanently delete anything you can only hide it. I also wish they would make a section for advertising. Sort of like craigslist. I’ve also had buyers give me an extra dollar of two and one time I wanted to buy two candles from bath n body so I asked the lady to leave them at my door and I left her the money under my mat and she did (: love this app !!
  • Wonderful Idea undercut by annoying UI Mar 28, 2019

    By Margrave16
    First of all the platform and idea are fantastic. I have made money and given myself something to do with all my excess crap which is great. Woo yay and all that. My problems are nitpicks but if fixed I believe they would make the experience tremendously more enjoyable. First of all change the messaging system so the newest message -you- sent snaps to the top. As it is now it doesn’t move in the order until both people see the message. Very annoying when messaging sixteen people at once. Also it desperately needs better, more customizable search functionality. I want to be able to search a radius, a specific category and subcategory and a specific price all at the same time. Right now I can pick one large category and either “newest” or “closest”. I want a precision junk buying experience. Not a “scrolling past more cat hair than table for half an hour” junk buying experience. Making your users feel like they’re awash with too many options can make them feel overwhelmed. It’s a sea of junk I just wanna be able to narrow it done a bit, capiche?
  • Thank You Oct 27, 2018

    By Ski's Kim
    I tried Wish Local when I first learned how to sell online it was a nightmare a complete scam I had to call Sheriffs office . Beware if thinking of doing Anything on Wish. Then I tried Offer Up number 1 u made it easy for a non technical person to use it is so user friendly I love the way u have boxes that pop up when for example someone wants u to call them on there phone u tell us Beware cuz u have made it so u only have to message through u and I like that very much& my life situation is so bad right now ( 1- my husband of 43 years passed away)& offer up has made it possible for me to try to get rid of over 60 years of living that I no long have a place for. I have met only very nice people which is a blessing so Thank You Offer Up I have only 1 question I know it's just me & im not seeing it how do I reach customer service if there is a problem the easiest fastest way . I'm sure u have it or told me when I first opened and because u are so user friendly I know I can find it Thank You Offer Up for helping me when I have needed it the most I tell everyone they should get this app. Sincerely Kim
  • Was good until they started shipping Jun 17, 2018

    By E504%%
    Used the app all the time before the shipping feature. Tried it out for the first time. Mailed item right away and customer received it. Deposit was pending for three weeks without being placed in my account. App requested personal info multiple times for one transaction including address, bank account info and social security number. Not sure why they need this info multiple times for every deposit. I Sent multiple e mails for support to find out what the delay was. First 3 responses claimed the hold up was on the banks end. Finally on the 4th email got a response that the items sold were fraudulent and another claim was made they would suspend the account and contact the authorities. So guilty until proven innocent. I have a great reputation for selling and buying. It’s really shocking how instead of doing a investigation they just take the buyer side without any notice to the seller. They did release my funds because I complained. But that was after I sent multiple emails and threatened to post on social media. Beware. If you get a buyer trying to scam you will be screwed.
  • Offer up review Jan 14, 2020

    By lime/ white
    Yes I love offer up how easy it is to use, my only disappointment would be (which has nothing to do with OfferUp) is the many flaky people that, don’t show up, don’t communicate. Some ask a million questions when I write very detailed descriptions of my items that I’m selling and they ask obvious questions that I have described in detail. Just the flaky behavior of people that have no integrity or manners. I haven’t complained to offer up, maybe I should but I don’t want it to be something that comes back at me. I have good ratings, I respond quickly, always show up ahead of time even wait up to 45 minutes for those that are running late, some just never show up (rude) and don’t communicate. I’m a very understanding nice person so if they just said for whatever reason they can’t make it I’ll understand and go back home. I know there’s really nothing that offer up can do, because we can’t control other people‘s behaviors but if you have any suggestions that I might do when people behave badly please let me know. P.S. Fortunately the majority of the people I deal with are GREAT! Thank you, Kathy
  • Glenn Benoit Jan 24, 2020

    By traneacman
    I loved the app at the start made some good buys. However that has changed drastically after the loss on a couple hundred dollars on purchases. So Offerup encourages and outlines trying communications between seller and buyer to resolve first! I was cheated out of my hard earned money. I followed OfferUp instruction and got cheated out of several hundred dollars on couple different purchases. I’m a Slower learner I guess! One in particular I mailed item back to seller( at his request) at a cost of $49 dollars due to holidays and $189 item cost. The Seller never refunded my money and won’t answer me. Offerup has given no support on the matter when I did as instructed by OfferUp! I have the paper trail and text to support my claims again followed Offerup’s instructions. As is seen from my ratings I purchase many items here. I have very good ratings. I’m a person of my word and follow the rules! I don’t understand how Offerup allow people to do this sort of thing to honest people stealing our money with no consequences. I’ll be going back to Ebay where I’m protected and they support their users. Ebay! Ebay! Ebay!
  • Oct 21, 2021

    By Jennifer Conrad
    This is a nice alternative to Craigslist. I haven't had a negative experience with the app directly. What has been happening lately is a lot of "ghosting" by buyers. You set up a meeting place then they are a no show and don't bother to message back. You know they've seen it because the app tells you. Very rude and a waste of seller's time. Would be nice to have a feature to show on accounts of people who do this so others are warned.
  • review rating Dec 19, 2018

    By Phejvsbjkjxsdv
    there are a lot of fake people. either they write " is it available", or " i am interested", BUT then after that they never respond. on a desktop or somewhere else is there a button that they might easily accidentally push? it gets annoying to have so many people inquire about your producr but then they never respond back. hard to say if they are fake people or what. it takes time away from your hands too. also is there any way in a phone or iphone to look up a person by their profile name for easier look up?it would be easier for buying too or selling lets say that person not familiar too much with offer up but they asked you to let them know if you have more items of what you sold them to let them know. and is there in settings to unblock people? once their blocked is there anyway to look them up of anyway of finding out who you've blocked. because then in the future you find a post they posted to sell but can't offer because we blocked them. yea maybe that one time theh said they were coming but never showed up so we blocked them, but then who knows maybe that person was real and not fake but had an emergency. so now has a post. wish there was a setting to see all the people you have blocked to unblock?
  • Great app Nov 30, 2019

    By Zarcisa
    I do find I use this app quite a bit as second hand stuff is usually cheaper than buying new. Usually. All item interactions are grouped into sections which is convenient when you’re looking through multiple items or sellers. I do get annoyed at many of the sellers though as they often don’t respond so if I’m looking for an item I have to message 8-10 people just to get a response. The rating system is also fixed. You can’t review someone unless the seller marks you as the buyer. In essence I’ve had questionable interactions and then do not get marked as the seller I assume so I don’t provide any negative feedback. I don’t sell many things but their posting system is very straightforward to post an item. Although, if you have the item up for a while, it seems better to archive and reupload as even “reposting” doesn’t update the time stamp. I think post from “6 months ago” or even “more than a year” are probably overlooked due to time. It would be nice if reposting updated that date so it still seems fresh and for sale. They have a verification system for truyou members which I tend to use for all my interactions buying or selling. It’s not that if you don’t have it I won’t buy or sell something but it’s something so simple so why wouldn’t you?
  • 3 year user Sep 26, 2017

    By LP Laserkote
    I've been using this app for 3 years now and I there are definitely some pros using this app, but also some cons that I believe could be fixed yet Offer Up doesn't seem to be doing anything about it.I don't need to go in to detail about the pros because everyone else seems to have let you know. I will say this though; its a great app that lets you make some extra cash due to it being a very popular app making it a great platform to sell from. Con: 1. No call no shows; if you're looking to dabble in the offer up community please don't be someone that hits that buy now button when you're not a serious buyer. This happens so much it makes me want to give up and start selling on eBay. I believe Offer Up could somehow make it where they have to give a deposit when pressing that buy now button. That would seal the deal. For example : Last night I made plans for someone to meet me in a walmart parking lot. We messaged each other while on the way, they said they were a few minutes away and i ended up waiting over an hour in that parking lot only to figure out they weren't going to show up. I'm already bored writing out this review, so this is all i'm giving you. Thats all you need to know really anyways.
  • Decent sellers app Mar 30, 2021

    By SammWolf
    I was on this when it was Letgo. I never really sold anything that required mailing until OfferUp & agree that the OfferUp fee of 12.9% is very high. Especially when you factor in having to pay for shipping, the seller won’t make much. It’s because of their rate that I tend to list all of my items locally. I also gave it only 4 stars because there is a lot of shadiness on this app. Much more than Letgo had previously. Examples: I posted an item, then less than 4 seconds later came a comment (from what I can only assume was a foreign computer “i want to buy your [insert item from my listing verbatim] for $10 only. Is it still offered up?” If I checked the profile, it was created that month, no history or verification. Another thing that happened soon after I posted my profile photo was 1) I got hit on by someone trying to buy an item & 2) someone who claimed he was a 16yo kid asked me to drive the $100 item, 40 mins away for an extra $20. Again, he had just joined this month, so I voiced my concern & never heard back. I feel there should be a better system in place to protect users from scam artists. We’ve joined the site to offload some items, not get scammed or taken advantage of.
  • Small issues but love it overall... Apr 13, 2021

    By panooter
    One thing I have an issue with is the saved items feature. I’d like an easier way to delete multiple posts at a time & multiple categories I no longer use. If the app could have a way 2 remind you when a post u liked is still available at the amount of time u were able to preselect it would be very useful in negotiating a price when an item hasn’t sold 4 a month or more. Also, when saving items, it’d be more useful if the categories were arranged in order of last used not first created or alphabetically. This way of u are searching 4 a lamp, but created a “Lamps” category last year when u were looking 4 one, once u saved a recent post in the “Lamp” category it stayed on top until u saved 2 another list. This way u don’t need 2 scroll down 2 find your lamp category each time, or end up creating a new “Lamps 2021” category 2 avoid the hassle. It’s all about the save/delete options 4 me. Just one more thing, maybe have a user preference of whether u want the app 2 auto delete items you’ve saved once they seller removes the post or sells the item. That would be so awesome !!! Otherwise I love it! Thx so much 😊
  • Not Bad, But Be Careful Aug 17, 2019

    By OCP343JAH
    My first meet up was regarding a PA System that someone had told me they were interested in. I was selling it for $150 and they guy offered me $100. I told him I would meet him at $125. He said he did not have the extra $25 and that he was hoping to get it and give it as a donation to a church in Haiti. Because of his good intent, I not only agreed on $100, but I threw in a microphone and microphone stand. We met up and I loaded the microphone stand that was in my rear seat in his truck. I opened my trunk and when he saw the speakers he said they were too small. I told him they were the same ones he saw in the picture and he continued on with how they had to be big because it was for a big church and yada yada yada. I believe he was trying to bring me down on the price thinking that I would after having driven all the way to meet him. I took my stand back and left. Minutes after, I began to get texts from people in his same area wanting to low ball me. I really do not need the money that badly, which is why I was willing to come down so much when I perceived it to be for a good cause, but I refuse to be taken for a sucker. I would rather donate it than sell it to a scammer.
  • Offer up review Apr 6, 2021

    By frustrated Irish Mike
    It’s a great idea, love having it on my smart phone. I can receive messages without having to be tied down. Unfortunately many of folks who make offers are low ball offers. Usually 20-50% of asking price. I sell 5 items elsewhere for each one on Offer Up. I’ve been a member since 2013. But when I changed my email address had to start over. Offer Up doesn’t allow transfers from one address to a new address. So all my positive buying l/selling history is gone and I look like a new untested member. The program is easy to load up the first time only. If you want to edit the ad you must update or add photos. The program holds photos from other ads. Then must delete all pics to add correct pics again. I’ve suggested to staff at Offer Up to have an automatic ad expiration date. So many ads I reply to are very old and get no reply. The item was sold or owner gave up trying but doesn’t delete the ad. Just tried to send my review you asked for. I must enter a nick name. I put in my handle Irish Mike. Program tells me it’s already taken pick another.
  • Oct 22, 2021

    By Jason Alexander
    They seem to always find a way to notify me when it's something besides an interested buyer and that's the only reason I use it. They try to sell you they're stuff based on your purchase history they stalk you online for. Other than that, I can say that the app works well for selling tools and tech. Not so much designer watches. It's the second hand seller that is not worth the price of shipping because it's bulky or heavy. Or a cash sell if you hate banks like me.
  • Need to make some changes Aug 31, 2020

    By mikefrancois954
    There needs to be a way to remove more than one saved item at a time on boards, you have to remove them one by one and it forgets the spot you are at and goes to the top automatically. Also stop sending me more picks for you notifications it can confuse you into thinking you have an actual message or change the color from orange to another color keep messaging the same or make it red. Also make a way to remove my phone number I change my number and now I can’t access unless OfferUp sends me a verification even after I log in. I have email and password I would like to remove my number for my privacy I should have a option but once you use a number you have to keep using one. Meanwhile if you never use one you don’t need to use it as a verification. And stop asking me do I love the app it’s annoying you guys don’t even add features or changes but ask me constantly. Also a way to search by ratings and by how long they been on the app because so many scammers are making profiles the same day and are posting ridiculous offers. Also a better way to narrow down what I want to buy example if I’m looking for an iPhone 11 the 11 pro or pro max models show up when I’m looking for a specific item instead of just putting them in a melting pot make it a way I can specify exactly the item I need. Make some changes and the app would be much better it’s a decent app besides things I just named. Love the fact I can look nationwide very good feature.
  • Great app!! Customer service needs work. Jan 11, 2018

    By TkCoSfgal
    Offer up is an excellent app. It’s very easy to use. It’s fun to use! Customer Service however— needs a little work as of December 2017. I had an issue with a paid for feature called “bumps” which put your items above other sellers ads so your items are seen first. It’s a really nice feature. I paid for two but only received one. So I sent an email to the address listed on the app. I didn’t get a reply, so about a week later I sent another email. I still didn’t get a reply. Then by chance while using the app, a question came on screen asking if I liked the app or something on those lines. I explained my situation regarding the issue and how there had been no reply. I asked to please have Customer Service contact me. Within a week or two the issue was fixed. It was frustrating to not find customer service contact info on the app (most apps have this) causing me to have to go search for it here where apps are sold. There’s a “frequently asked questions” area on the app, but no email address or contact form. It was also frustrating not getting a reply. About a week after the issue had been fixed, (they didn’t tell me, I just happened to find out) customer service finally contacted me. At that point I no longer needed help. It would be great if there was a contact form or email address on the app and getting a reply would be good as well. That aside, it’s a great app for buying and selling items. I found it very easy to use!
  • Updates Oct 1, 2017

    By ColorBumpkin
    Edited review: The messaging is still glitchy with latest update, but is no longer the most annoying thing on the app, so in a sense congratulations I guess?? Since the latest update, the "Watching" section has changed to creating boards, I'm assuming to compete with Pinterest, which is completely unnecessary. In consequence, the coding got changed and now I have over 300 "saves" I have to delete in the "Quick Save" of things I saved over 2 years ago that have since been sold or unlisted. This wouldn't be as annoying if as soon as something was "unhearted" it didn't go back to the top of the list, which it now currently does. Whoever did the coding for this section obviously doesn't use it or doesn't care if it's clean with only available items or has an insane amount of downtime on their hands. Not sure why but a few days after an update it gets glitchy. For example, the last update was 5/9/17 and now I can't share an item. The messaging portion of the app needs help. Maybe start from scratch, I don't know, but it's always glitchy, recent update or not. It doesn't automatically load a new message especially when you're in that thread, you have to go out and go back in the thread. I get the cash register noise and I have to go to the messages page and slide down to refresh messages to get the new ones to come through. Especially annoying when you're trying to coordinate with a buyer/seller.
  • Best marketplace app Jan 2, 2019

    By Zjayyyyyyyy
    I have been using offer up for almost a year now and I have to say it's one of the best marketplace apps out there. I have made about $6,000 on the app in 6 months. I love using the app it is very straight forward and fun to you use when you make a sale. The only problem I have is a lot of people on here send you a legitimate offer but then never respond. This is very frustrating and I think they should implement a penalty system for late replies that way sales can be made faster and buyers can get the item quicker. If they did this I think this app would be revolutionary and more people would be using it than they already are! Fast forward a year and I have been using this app for almost 2 years I have sold over 200 items and while this app did make me money in the past it is no longer worth my time. Mainly because the developer has still not implemented a system that corrects the non responders on this app. The community for this app has kind of ruined the experience. Because the developer has not taken action on this issue the problem has gone even more rampant and has made a once good app mediocre. It’s very unfortunate because this app had tremendous potential but unfortunately the community and the developer have short come that. That’s why from this day forward I will be deleting the app it was good while it lasted.... so long Offerup!
  • Oct 8, 2021

    By Ang Trani
    Good selling app. I gave 3 stars due to the things for sale are up for years. They should remove items if they're sold. I find my self looking at things that were up 5 years ago. It wastes time and frustrating. Also, the ads from stores are starting to overrun the sales. If I want Amazon, or Walmart I will shop there. Used to be a good app.
  • Great platform with some flaws Oct 7, 2019

    By Nî-Mo
    I love the app, however, there are still some flaws in the way the services work. For instance, with shipping, some things are misleading and put the seller in an awkward and uncomfortable position. If you drop off a package at the post office without having it scanned in and receiving a receipt using the OfferUp provided prepaid shipping label, and then get notified later that your transaction was canceled because it was sent late. The shipping label does not deactivate, and your package will still be sent. However, the buyer at this point will have already been refunded. You’ll get a notification in the app that states if you already dropped off the package at the post office, you’ll still get paid. After a couple days and you don’t get paid or hear back from OU, naturally you’ll figure out how to contact customer service (for me it was not easy to find a phone number, but I did), to which they’ll say you need a receipt from dropping off the package, otherwise it’s up to you as the seller to contact the buyer and work out how to get paid. Luckily in my case the buyer was honest enough to send me an electronic payment, but they easily could have just said no, and there would have been no way to do anything about it, not even leave a negative review because the sale was cancelled.
  • Letgo worked. Offer up doesn’t. Mar 21, 2021

    By Selidoo
    I would sell things so quickly on Letgo. If something didn’t sell there was always interest. I would get messages all the time. Once this switched to Offer up that all ended. I’ve even payed 8$ twice to try to promote an item that easily sold on Letgo with no bite! I ended up selling on Craigslist. Also there is no customer support. They charged me twice for an item promotion and when I tried to reach out to someone to correct the issue I just got a random email not addressing the problem then a survey email right after asking if the problem was solved. Are they all robots over there? What is going on? The time isn’t even worth the effort anymore. Don’t promote items if you are going to use this app. It does nothing. Two stars because I have sold a few items. But I rarely check this app as I have better ones I’m on now. Really missed Letgo. I felt like they were more about keeping things local. So more people saw your posts. Anyway not a fan. Update: After posting this review I was contacted by customer service and my issues were resolved so I will add a star for that. I received a refund and I’m happy about that. But I still feel like since Letgo changed to offer up I get less views. I guess because there are more users and more people promoting their products.
  • Contact their Twitter support if problems! Feb 24, 2019

    By JacobPlaysMusic
    It’s a fantastic app, and I get better results when listing something than I do on LetGo (which is still a great app itself) , but during my first week using it, I was randomly struck with the inability that a lot of other people have experienced where I couldn’t see where my listings were, nor reply to people or buy from them. What you need to do if you want to get ANY response from them is contact their twitter support. You can simply Google this and it’ll pop up. I contacted them and was met with a representative named George, about 7 hours later after sending a Direct Message. He asked me for my account email and then informed me that it was a bug within their app and he had it fixed and back to normal within like 2 minutes. He had me confirm that it was working again and I have had no problems since. I do agree that the customer service is very poor but contacting their Twitter Support seemed to have done the job just fine, however having to seek out a Twitter account rather than using their default customer service email option is VERY unprofessional. OfferUp if you see this, you need to LISTEN to your customers. This is absurd seeing how so many unfortunate people are struggling with such a simple app.
  • Too many scammers Sep 19, 2020

    By Help! Posting expired...
    I previously had Let Go but was obviously forced to get this new app, due to the merger/buyout, if I wanted to continue selling though this outlet. I do use other selling apps as well (Poshmark & Mercari) but it’s nice to have an app that also allows local pickup, especially for larger items. However, since the update, the majority of “interested buyers” are actually scammers. Luckily it’s typically fairly easy to detect these scammers (new account, asking for your phone # to communicate, etc), although some are a little less obvious initially. Unfortunately that’s 90% of the messages received... scams. You would think this company would require a little more to verify your account before you can begin conducting business. There are several verification methods in place, they just aren’t required. Anyone can make up and verify an email address then start scamming! For the record, I’ve sold numerous items through Let Go, Poshmark and Mercari. I’ve now sold one item on Offer Up, but that’s only after reporting and blocking likely 20+ scammers. The app functions decently, they just need a better scam deterrent process. I’ve also provided this feedback directly through the app. Happy selling/buying! Just be cautious!
  • Oct 21, 2021

    By MidnightNoms
    It's nice when you can sell items. Sadly it's extremely frustrating that nearly 4/5ths of the people who message you don't message you back or are scammers. So get a message asking if it's avaliable, respond saying yes and then nothing after that. Even when people message you, you don't get the message for 5 minutes. Also, sold an item and marked it as sold but, you can't delete the listing which is frustrating. There are some positives but over all not great.
  • No contact information for customer support Dec 9, 2020

    By Sally KS
    I almost feel like I should give them one star but I’ve been able to do a couple of successful transactions on offer up hence the two stars. Been trying to send a message to customer support but it keeps directing me to their help page which just has a bunch of topics that are not specific. I don’t know if it’s because the app is poorly made that’s why it doesn’t have an option to send more pictures in the messaging page which forces you to send your phone number to a seller if you want more pictures of an item you are interested in. This is especially problematic and contradictory since offerup discourages members from exchanging phone numbers. But how can one get a more detailed description of an item? Or are we supposed to simply take the seller’s word about the product. I tried reaching customer service to make inquiries but it kept taking me back to the help page which like I said simply covers a bunch of topics and leaves no specific information on how to contact anyone one. The closest I got were links to Facebook, Twitter, Instagram and Pinterest. Some people like me are not on any of those platforms for personal reasons and I find it puzzling that offer up will rely on social media outlets to communicate about some sensitive matters with its consumers. I hope someone from offer up reads this and looks into the matter or better still contact me. This write up was a last resort to trying and reach out to someone from offer up
  • Oct 14, 2021

    By Gayle A Schneider
    I was pretty upset when LetGo combined with offer up. I never had problems selling on LetGo, on here I do! My notifications are on for the app, my phones systems etc......sometimes I get them, most of the time I don't!! So I'm missing out on sales, unless I'm continually on the app I miss messages! It's really frustrating. Also if you try to speak with customer service "GOOD LUCK" sending them a message through the app "NEVER WORKS" Submitting a messages always states there is a issue w/system
  • Oct 9, 2021

    By Mr 617
    Ton's of fake post's/scammer's. Not sure if anyone else notices this. But i have a keen eye for it. Many of the postings are duplicates. A lot of them sketchy. Having the same type of formatting. The pictures seem faded, and unauthentic. As if someone is trying hard to scheme. It's unorganized, even when you filter things out. Worse of all, some postings are year's old. Never taken off. You find a great deal, only to find out the post is a few Year's old, and the car is already sold. Please fix.
  • So many advertisements and targeted content. Jul 23, 2021

    By TheRealChuckFinley
    I’ve used Offerup for a couple years and have been very pleased with the selling aspect, however this last year or so has changed my opinion of the app enough to submit an updated review. I get notifications frequently from Offerup itself urging me to post more items, bump a listing, or update my preferences. It’s very annoying and turning of notifications only stops you from receiving message notifications, these keep coming through. Also you can no longer search for something without it completely ruining your browsing experience. The targeted advertising is atrocious. Search for a refrigerator? After you go back to regular browse there’s a half dozen ads per scroll regarding refrigerators and even when searching by most recent magically people are only selling refrigerators. It’s total trash. The app used to be about helping people sell their items, but they have recently sacrificed user experience for targeted ad’s and freemium services. **UPDATE** Now there are phantom notifications telling you someone has messaged you, recommended items, etc and even when you clear them from your notifications, the app icon has a notification badge that does not go away regardless if there is a notification or not. That means you won’t know if a notification is real unless you open the app and see, instead of, you know, giving you a notification when you have a message…
  • Used to work great, somehow got worse Jun 7, 2021

    By Rokolor
    This app used to be very functional and easy to use. Now there are all sorts of changes that make it harder to navigate and less user friendly. There are no longer a selection of popular types of items like furniture/clothes/cars & trucks. Instead everything is divided into main headings and subheadings so you have to click through a bunch of menus to get to the section you want. On the cars and trucks section for the distance slider, the setting for 200 miles no longer works, only 80, 100 and nationwide, which is annoying. The app also no longer works with VPN. There used to be a function where you could press and hold on a listing and it would show you the title that the poster put instead of the automatic title the system gives when you put in information about the item. This could be useful when people didn’t fill in info correctly or didn’t put any description. On this newest update I found that all my saved items have been jumbled up from over 3 years of saving and are out of chronological order which makes things impossible to find without spending a long time. Additionally when you archive an item people who messaged you before can still message you and then the item gets un archived and other people start messaging you again. This app is slowly becoming a nightmare to use and I really wish the developers would rollback some of these useless changes.
  • Integration Oct 10, 2020

    By D Sheebo
    The one thing that should have been at the top of the priority list is giving existing clients access to a support staff! Not done! Reading worthless articles is annoying! Just go ahead and tell me... I will never be able to access my letgo chats again right? This will ruin my legal case! As well as my chances of completing a deal with someone that I have no idea how to contact any longer! Both apps were very good for their purposes! Quite similar too! Why you think it is more important to explain how to list or buy on OfferUp, is a mystery! Frankly, anyone who has done anything on one, will have no difficulty doing so on the other! With the lack of proactive intelligence used and important details left out, I have to say that this merger might go down as the absolute worst integration of two companies/services/information in history! The simple fact that the items about which you chose to educate everyone, are completely mundane and self explanatory, really sheds light on how low budget the operation will be from here on out! This idiocy has really screwed me up! I guess I’m done! The only positive is, I now only have to delete my account from only one place! I can’t help but picture your boardrooms filled with children with crayons, attempting to coordinate and plan out this merger! I’ll stop drilling home the obvious now. You guys have got to be quite embarrassed already! For the 5-10 people who haven’t used either. You’ll enjoy the app!
  • Used to be great. Jan 25, 2020

    By Tihottie
    I’m writing because I’m so disappointed after they changed the format to only show you stuff you have clicked on and not what each individual is offering at the time they post it. As a result I only get to see a small fraction of items and not everything available for sale like you would get to see on Craig’s List for example. Often times I’ll click on something because I can’t see it clearly and I’m curious what it is. Then it turns out to be something dumb like golf clubs and I don’t golf. But with their new algorithm they show me a bunch of different golf clubs for sale. The worst part about this is they repeat the list of items you have already looked at every hundred or so items. I can only browse for 10 minutes then it goes to the top of the list of items I already viewed some items change if I click on stuff because they shove those similar items down your throat after clicking on something but that’s when I put my phone down. I used to hang out looking at random stuff people were selling for hours. I found it very interesting and entertaining. I’ve bought and sold over a hundred items on this app. I wish they would go back to the old way. I liked looking at random stuff and I sometimes found something I forgot I needed but anymore it’s so limited and restrictive I feel like moving on to a different app just out of frustration and boredom.
  • Let Go of Let-Go May 5, 2021

    By Super Raver LRE
    Sure, I’ll rate the app, since your automated system asked. Frankly it pretty well is 1/2 as good as it used to be. Since merging w let go it obviously observed a bunch of undesirable “let go” traits. The biggest one that irritates me is the way the posts are displayed in the feed. The old OfferUp search and layout was pleasing to the eye and aesthetically pleasing to the eye. Even worse now the app changes the pictures for the listings by cropping the images so you can’t even make out exactly what is being posted for sale. AND to make this issue a problem even further is that once you click on a listing to see what it is the image is cropped even more. What good does it do to take clear close-up images for our listings if the app is going to pear the image down so buyers won’t even click on our listings cause they can’t tell what the product even is. I have screen shots I’m willing to show and discuss further if anyone were to care and contact me regarding this issue which will surely eventually drive users away if a decline hasn’t already been noticed. We’ll, or rather you’ll see I guess. The other gripe I have is of how painstaking it is to edit our favorites lists/boards. Can you please make that way less annoying. I have enjoyed OfferUp for years, I would like to keep enjoying using it. Please revert back to your old ways and let go of all things Let Go.
  • Terrible/non existent customer service Dec 19, 2018

    By lwiemken
    Up until recently I loved offer up and have used the app frequently to purchase and sell items with great success. Last week things were Still normal but I decided to utilize the apps quick purchase and shipment opportunities to purchase some items from sellers in different states. I was able to purchase three items and two of them have shipped successfully through the app. Unfortunately things took a turn for the worse when I was trying to communicate and purchase an item with a seller this week. Every time I went to submit a payment through their app with my card info it said my card was blocked. I called my bank and they said all of my accounts were not blocked and had more than enough amount of funds. I went to try another card and the same error happened. I tried logging out of my account and re logging in to see if it would fix the error and now it won’t let me log in to my account at all! The most frustrating thing is I have two sellers I need to Stay in touch with to make sure I successfully receive their items that I paid for!!! I’ve called offerup numerous times and have been left with a non existent voicemail that says “any messages left at this number will not be received” I’ve also emailed offer up twice with no response. Please fix this problem This is beyond ridiculous!!!!!
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    NO more. I invensted a bunch of time into puting up ads, locked>??!! Jul 29, 2021

    By Wyatt Copland
    what a waste of my time. I posted careful item descriptions, great photos, and put a good deal of time into this app, ~ just to have it be locked to a "policy ??" Screw you! You don't even have the courtesy to tell me what I did to offend your "policy" What a complete waste of my energy and time. Stick with the cretins on ebay. Offerup has stolen a bunch of time of mine here on this earth. I want it back Jerks
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    I get even with offer up asshole staff...... Jul 22, 2021

    By Pat
    I hate offer up so much I plant fake post to drive the rude buyers nuts..offer up is for assholes
  • Worse selling site since upgrade Dec 18, 2020

    By so-so review
    Was an excellent selling site. It was! No more! They took over Let go and has issues. Then about month ago they tried to upgrade the site. I said tried. For no reason you are logged out of the site even when you’re on the site. You will post something and think it’s available for viewing but you’re the only one who can see the listing. Now I have to post then sign out look up the listing and seeing it is available for viewing. Usually I have to post 3,4,5 times before it shows up for viewing. I change one little word so I can track which one shows up. Couple days ago I found out everything I had posted was wiped out from viewing. Only I could see the listings. I only found out because a returning customer asked where everything went. After reposting several listings I was suddenly logged out again. When I logged back on everything I just posted was gone. Again nothing could be view. Couple hours later listings could be viewed. It was everything that was posted prior to the letgo takeover. Some listings were removed weeks ago they were back. Listings that were sold and removed were back and listed as available. I could write and write for hours about the issues with this site. Furthermore There is no way to contact a human only through email and usually you get a lame apology and no useful information and that takes days for that lousy response. If you have stuff to sell use a different site even if it costs more.
  • Oct 21, 2021

    By Daniel Best
    There's no pricing listed. You can't sort by anything other than price and distance. Who the hell thought this was a good idea? Want to buy a pair of shoes; good luck. You can't search or filter search based on size. Want to buy a car; good luck. You can't filter based on mileage. This whole app is made with zero thought. How do these people run a company and make money? There has to be a CEO, a CFO, a COO. HOW? HOW DOES THIS EXIST. ITS USELESS.
  • Oct 22, 2021

    By Chris Perkins
    Worst app ever. Tried to purchase something and it wants to scan my credit card for verification but keep getting message that scan failed. Tried multiple different phones including android and Apple all failed. They have the worst customer service ever. They will not respond to you. I have tried creating multiple accounts with different credit card and every time my card gets rejected. Not a good app or site at all.
  • Sep 30, 2021

    By Jordan Rogers
    Bad spam/bot filters, can't filter out specific categories (to see everything BUT cars and shoes which is 90% of what's there normally), ads are plastered everywhere which lead to external sites if you mistake them for a real listing or misclick... It's bad. Edit: After about a year from when they originally acquired LetGo, OfferUp is still a worthless marketplace with useless spam filters where everything is a scam bot and maybe 10% of what I see is a real item.
  • Oct 4, 2021

    By Mickey Moore
    Completely overrun with spam. Ads are easy to accidentally click and lead to buggy virus-laiden sites. I wouldn't trust entering any payment info anywhere on this app. Also every time you report an ad or user for being spam they send you an e-mail, and there is no way to turn that off, so there's not even a good way to report the spam.
  • Customer service is down to a automatic replying program even when being sexually assaulted Feb 16, 2020

    By wake up offer up!!!
    I had someone pretend to be interested in an item only to try to get me to meet them at a bar when I told them I was married and my husband would meet them for the sale they changed their mind and I asked why they said openly they were trying to get me alone in a dark place and when I said they would be reported they said they would just make another profile. When I notified offer up 3 times and even demanded a supervisor or real person I got the same auto reply even as a reply to my follow up to the auto reply, “we are sorry and can see when this happens as frustrating. We will open an investigation but you won’t be able to see the results we suggest blocking them”. So they say they will open an investigation but you won’t know what happens and to block them so you won’t know if they were removed. I also had a item I was selling that recently jumped in value and had a bunch of people call me derogatory names (not the small ones) when I sold it to the first person to pay. I reported. What did offer up reply? “We are sorry this can be frustrating we will open a report but you won’t be able to see the results. We suggest blocking them”. Serious you charge 13% for using the shipping service yet you earn nothing as there seems to not be a single human working there even when they e become the new sexual rapists Craigslist Btw they ask you to email them. They never reply
  • Oct 15, 2021

    By Quetzal Masterco
    The concept works great. Have been able to buy and sell. The following are problems and suggestions: 1)I would like to see a feature where one can select between car dealerships and private sellers when searching for cars. 2)I get the SAME notification for the SAME item(s) from my "search alerts" over and over again. My last 12 notifications have been for the same item, literally. 3)Now I'm getting notifications for stuff i don't have in "search alert!"
  • Oct 8, 2021

    By Albert Ybarra
    I've used the app to make dozens of purchase in the past. Payments are normally handled through the app to ensure buyer protection as well. Recently, I've been trying to make purchases using my Credit Card and continually get redirected to verify my credit card prior to purchasing. The app requests a physical scan of your credit card before you can proceed. I keep getting an error when scanning all 4 of my credit/debit cards!!! I'm not sure what's wrong, but it's very frustrating.

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