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OfferUp: Buy. Sell. Letgo. Mobile marketplace

OfferUp: Buy. Sell. Letgo. Mobile marketplace

OfferUp Inc.

Letgo is now part of OfferUp! Shop local items, find deals or sell in seconds

4.6 Ratings 5M+ Reviews 50M+ Downloads

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Ratings & Reviews

4.6
5.0M+ Ratings
  1. 5
    80+%
  2. 4
    11+%
  3. 3
    3+%
  4. 2
    1+%
  5. 1
    4+%
Write a Review
  • Need to make some changes Aug 31, 2020

    By mikefrancois954
    There needs to be a way to remove more than one saved item at a time on boards, you have to remove them one by one and it forgets the spot you are at and goes to the top automatically. Also stop sending me more picks for you notifications it can confuse you into thinking you have an actual message or change the color from orange to another color keep messaging the same or make it red. Also make a way to remove my phone number I change my number and now I can’t access unless OfferUp sends me a verification even after I log in. I have email and password I would like to remove my number for my privacy I should have a option but once you use a number you have to keep using one. Meanwhile if you never use one you don’t need to use it as a verification. And stop asking me do I love the app it’s annoying you guys don’t even add features or changes but ask me constantly. Also a way to search by ratings and by how long they been on the app because so many scammers are making profiles the same day and are posting ridiculous offers. Also a better way to narrow down what I want to buy example if I’m looking for an iPhone 11 the 11 pro or pro max models show up when I’m looking for a specific item instead of just putting them in a melting pot make it a way I can specify exactly the item I need. Make some changes and the app would be much better it’s a decent app besides things I just named. Love the fact I can look nationwide very good feature.
    more
  • Great app!! Customer service needs work. Jan 11, 2018

    By TkCoSfgal
    Offer up is an excellent app. It’s very easy to use. It’s fun to use! Customer Service however— needs a little work as of December 2017. I had an issue with a paid for feature called “bumps” which put your items above other sellers ads so your items are seen first. It’s a really nice feature. I paid for two but only received one. So I sent an email to the address listed on the app. I didn’t get a reply, so about a week later I sent another email. I still didn’t get a reply. Then by chance while using the app, a question came on screen asking if I liked the app or something on those lines. I explained my situation regarding the issue and how there had been no reply. I asked to please have Customer Service contact me. Within a week or two the issue was fixed. It was frustrating to not find customer service contact info on the app (most apps have this) causing me to have to go search for it here where apps are sold. There’s a “frequently asked questions” area on the app, but no email address or contact form. It was also frustrating not getting a reply. About a week after the issue had been fixed, (they didn’t tell me, I just happened to find out) customer service finally contacted me. At that point I no longer needed help. It would be great if there was a contact form or email address on the app and getting a reply would be good as well. That aside, it’s a great app for buying and selling items. I found it very easy to use!
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  • Apr 13, 2021

    By lily santiago- Colter
    Let go was way better. I likes the cleaner look of letgo, it was spaced better and would give you a little bit of info before you clicked. I really don't like the sponsored ads but that does not bother me as much as the items all squished together, it has a darker feel to it being borderless and you can't really get a good look unless you click. It wastes a lot of time.
    more
  • Updates Oct 1, 2017

    By ColorBumpkin
    Edited review: The messaging is still glitchy with latest update, but is no longer the most annoying thing on the app, so in a sense congratulations I guess?? Since the latest update, the "Watching" section has changed to creating boards, I'm assuming to compete with Pinterest, which is completely unnecessary. In consequence, the coding got changed and now I have over 300 "saves" I have to delete in the "Quick Save" of things I saved over 2 years ago that have since been sold or unlisted. This wouldn't be as annoying if as soon as something was "unhearted" it didn't go back to the top of the list, which it now currently does. Whoever did the coding for this section obviously doesn't use it or doesn't care if it's clean with only available items or has an insane amount of downtime on their hands. Not sure why but a few days after an update it gets glitchy. For example, the last update was 5/9/17 and now I can't share an item. The messaging portion of the app needs help. Maybe start from scratch, I don't know, but it's always glitchy, recent update or not. It doesn't automatically load a new message especially when you're in that thread, you have to go out and go back in the thread. I get the cash register noise and I have to go to the messages page and slide down to refresh messages to get the new ones to come through. Especially annoying when you're trying to coordinate with a buyer/seller.
    more
  • Apr 12, 2021

    By Pedro Macias
    I really enjoy posting and buying, the only problem I see is all the people who just want your email to send spam. If you ask if the item is still available, chances are they want you to email them so they can sell your email to spamers. I do try to report them but they come up with ways to repost the same item again repeatedly. 4 of 5 is what I give the app.
    more
  • Apr 15, 2021

    By Vyom Bhatt
    There are way too many ads, the user experience is not that great, and they should have added the capability to scroll sideways to go to the next listing when you are already looking at some other listing. Ever since the LetGo and OfferUp merge, many accounts got deactivated and I was one of those people who's accounts got deactivated. I have to create a new account now and start making my reputation all over again. There are also way too many scams on OfferUp these days.
    more
  • Apr 11, 2021

    By Robert Green
    Every update the app gets worse. I chose not to update because of this until the app became unusable. Now that I have updated the app experience is worse. The home screen has so many ads that it makes it difficult to see what is actually for sale from a real person and not counterfeit items from wish. The search function makes it difficult to find what you are actually looking for. The filters work sometimes and sometimes they don't. Devs should add a function to remove older searched listings.
    more
  • No contact information for customer support Dec 9, 2020

    By Sally KS
    I almost feel like I should give them one star but I’ve been able to do a couple of successful transactions on offer up hence the two stars. Been trying to send a message to customer support but it keeps directing me to their help page which just has a bunch of topics that are not specific. I don’t know if it’s because the app is poorly made that’s why it doesn’t have an option to send more pictures in the messaging page which forces you to send your phone number to a seller if you want more pictures of an item you are interested in. This is especially problematic and contradictory since offerup discourages members from exchanging phone numbers. But how can one get a more detailed description of an item? Or are we supposed to simply take the seller’s word about the product. I tried reaching customer service to make inquiries but it kept taking me back to the help page which like I said simply covers a bunch of topics and leaves no specific information on how to contact anyone one. The closest I got were links to Facebook, Twitter, Instagram and Pinterest. Some people like me are not on any of those platforms for personal reasons and I find it puzzling that offer up will rely on social media outlets to communicate about some sensitive matters with its consumers. I hope someone from offer up reads this and looks into the matter or better still contact me. This write up was a last resort to trying and reach out to someone from offer up
    more
  • Apr 10, 2021

    By Jc Daniel
    I try to avoid using this app as much as possible. Customer service is terrible, just like the other reviewer said. You make the same complaint multiple times and get the same email that assuring you that they're working on it, but no change comes out if it. Also I receive so much spam from this app and don't have the option to remove notifications. I can't stop emails from this app. I'd rather use Craigslist than this app and wish more people did the same.
    more
  • Worse selling site since upgrade Dec 18, 2020

    By so-so review
    Was an excellent selling site. It was! No more! They took over Let go and has issues. Then about month ago they tried to upgrade the site. I said tried. For no reason you are logged out of the site even when you’re on the site. You will post something and think it’s available for viewing but you’re the only one who can see the listing. Now I have to post then sign out look up the listing and seeing it is available for viewing. Usually I have to post 3,4,5 times before it shows up for viewing. I change one little word so I can track which one shows up. Couple days ago I found out everything I had posted was wiped out from viewing. Only I could see the listings. I only found out because a returning customer asked where everything went. After reposting several listings I was suddenly logged out again. When I logged back on everything I just posted was gone. Again nothing could be view. Couple hours later listings could be viewed. It was everything that was posted prior to the letgo takeover. Some listings were removed weeks ago they were back. Listings that were sold and removed were back and listed as available. I could write and write for hours about the issues with this site. Furthermore There is no way to contact a human only through email and usually you get a lame apology and no useful information and that takes days for that lousy response. If you have stuff to sell use a different site even if it costs more.
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  1. Do you have 30 seconds to make some money? Easily offer up your item for sale at this massive mobile marketplace for local buyers and sellers
  2. Safe selling: unique Reputation Feature shows whom you're dealing with, and all messaging must be done securely from within the app
  3. Shop in your own neighborhood! Browse thousands of items posted daily all around you and furnish your home quickly and easily

Reviewed by Laura S on December 13, 2017

  • Apr 11, 2021

    By Arthur Shepard Smooth Jazz Music
    I shop on it or at least browse it everyday. However lately, I've noticed they allow a lot of "fake" accounts that advertise a relatively expensive car or other item for about $1,000. When you click on the item, it refers you to an email address which is an obvious plot to get other information from you. No other mention, or description of the obvious fake vehicle! Make one of the fake sellers actually sell one and I guarantee it would put an end to that practice!
    more
  • I love the app Mar 27, 2021

    By clrlytransparent
    It’s perfect for selling your outdated items, unused items or reselling new and used items for sellers who can answer back quickly and who can have customers meet up with them quickly. If you answer and can meet them at their earliest convenienc you will sell a lot of items fast! People want a deal so be sure you price a little higher than you actually plan to sell it for in order to make money on the item. Otherwise price it as firm by pressing button on the setup portion that says price firm so people realize you are not going lower. You can see what is trending/selling that month in emails OfferUp sends you if you sign up for their push notifications or ask for emailed tips from offer up. Different things tend to be trending every month. One thing that always goes fast is electronics/cell phones/computers/ and have decent profit for seller. If you are selling books and have there are probably better places to sell them than on here. The app is responsive to questions and answers the?’s I send via email fast. Just make sure if you are shopping you do it in the timeframe they set out. Read the policies and follow the protocols/rules quickly and you will succeed.
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  • Apr 15, 2021

    By Robert Olszak
    Excellent for Avoiding eBay's Outrageous Fees. As long as your careful and sensible you can sell most anything successfully. If something seems way too good to be true, whether it's an item for sale or an offer for an item your selling, it probably is. All of my actual transactions have been with good people. I highly recommend OfferUp!
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  • Love the app but a few notes Nov 24, 2020

    By KaitlinDarnell
    Let me start by saying I love this app. It’s been so fun selling on here especially during covid since my hours got cut quite a bit. I really like the look of the new update and the new categories/detail options are nice. There are a few things I wish were better though. First, when I set the location for my listing it always changes after i press publish. It’s SO annoying! I’ll have to edit the listing 2-3 times to make it stay correct and now its been like 4-5 times per listing since the update. Second, I like the new categories and I like that you can list the material. I think it’d be cool if we could then filter listings by those things. I’d like to be able to click on "Wood" and then only have things made of wood show up. And then speaking of filters, it’s great that you can sort to have the nearest listings appear first but it’s utterly useless since listings never expire. If you sort it that way you’ll just get a whole bunch of stuff listed 2 years ago from now inactive accounts. But yea all of these things are pretty minor. Overall a great app. Mainly wish the location thing wouldn’t change after i publish my listing.
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  • Offer Up Flaws Aug 27, 2018

    By Craigslist daily user
    I honestly really like offer up. I use it a lot. Posting things is really made simple. It’s very easy to search and communicate with other buyers/sellers. In fact you could go through a whole transaction without ever exchanging personal information. The reason for my 3 Star, comes because of the flaws I find on offer up. Simple things that I think the app makers could fix. First when you save or favorite something it goes on a board. I like that you can create boards for different searches. But when it gets to cleaning up those boards, it’s a pain in the bottom. You have to go thru every item you’ve saved and individually delete them off of your board. There isn’t any way to mass delete. Or edit, and select what you don’t want. In this day and age, that should be fairly simple to add to this app, but after years, nothing. The next thing is the whole “hide” messages or “archive” posts. There isn’t an option to simply just delete them. I’m done with it, I don’t want it there, I should be able to delete them. In conclusion offer up is great, but those are its downsides IMO. I wish they’d fix it, change it, make it better.
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  • Apr 13, 2021

    By lily santiago- Colter
    Let go was way better. I likes the cleaner look of letgo, it was spaced better and would give you a little bit of info before you clicked. I really don't like the sponsored ads but that does not bother me as much as the items all squished together, it has a darker feel to it being borderless and you can't really get a good look unless you click. It wastes a lot of time.
    more
  • Apr 12, 2021

    By Pedro Macias
    I really enjoy posting and buying, the only problem I see is all the people who just want your email to send spam. If you ask if the item is still available, chances are they want you to email them so they can sell your email to spamers. I do try to report them but they come up with ways to repost the same item again repeatedly. 4 of 5 is what I give the app.
    more
  • Apr 8, 2021

    By Doug Donaldson
    The app is good, but one suggestion...there should be a time limit on posts. There are things I find that I would like to buy only to realize they were posted for sale 3 years ago. And of course the seller will not respond. Either they have sold it elsewhere or just moved on, but perhaps Offerup should periodically just remove old items, or make the seller repost.
    more
  • review rating Dec 19, 2018

    By Phejvsbjkjxsdv
    there are a lot of fake people. either they write " is it available", or " i am interested", BUT then after that they never respond. on a desktop or somewhere else is there a button that they might easily accidentally push? it gets annoying to have so many people inquire about your producr but then they never respond back. hard to say if they are fake people or what. it takes time away from your hands too. also is there any way in a phone or iphone to look up a person by their profile name for easier look up?it would be easier for buying too or selling lets say that person not familiar too much with offer up but they asked you to let them know if you have more items of what you sold them to let them know. and is there in settings to unblock people? once their blocked is there anyway to look them up of anyway of finding out who you've blocked. because then in the future you find a post they posted to sell but can't offer because we blocked them. yea maybe that one time theh said they were coming but never showed up so we blocked them, but then who knows maybe that person was real and not fake but had an emergency. so now has a post. wish there was a setting to see all the people you have blocked to unblock?
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  • Great app Nov 30, 2019

    By Zarcisa
    I do find I use this app quite a bit as second hand stuff is usually cheaper than buying new. Usually. All item interactions are grouped into sections which is convenient when you’re looking through multiple items or sellers. I do get annoyed at many of the sellers though as they often don’t respond so if I’m looking for an item I have to message 8-10 people just to get a response. The rating system is also fixed. You can’t review someone unless the seller marks you as the buyer. In essence I’ve had questionable interactions and then do not get marked as the seller I assume so I don’t provide any negative feedback. I don’t sell many things but their posting system is very straightforward to post an item. Although, if you have the item up for a while, it seems better to archive and reupload as even “reposting” doesn’t update the time stamp. I think post from “6 months ago” or even “more than a year” are probably overlooked due to time. It would be nice if reposting updated that date so it still seems fresh and for sale. They have a verification system for truyou members which I tend to use for all my interactions buying or selling. It’s not that if you don’t have it I won’t buy or sell something but it’s something so simple so why wouldn’t you?
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  • Need to make some changes Aug 31, 2020

    By mikefrancois954
    There needs to be a way to remove more than one saved item at a time on boards, you have to remove them one by one and it forgets the spot you are at and goes to the top automatically. Also stop sending me more picks for you notifications it can confuse you into thinking you have an actual message or change the color from orange to another color keep messaging the same or make it red. Also make a way to remove my phone number I change my number and now I can’t access unless OfferUp sends me a verification even after I log in. I have email and password I would like to remove my number for my privacy I should have a option but once you use a number you have to keep using one. Meanwhile if you never use one you don’t need to use it as a verification. And stop asking me do I love the app it’s annoying you guys don’t even add features or changes but ask me constantly. Also a way to search by ratings and by how long they been on the app because so many scammers are making profiles the same day and are posting ridiculous offers. Also a better way to narrow down what I want to buy example if I’m looking for an iPhone 11 the 11 pro or pro max models show up when I’m looking for a specific item instead of just putting them in a melting pot make it a way I can specify exactly the item I need. Make some changes and the app would be much better it’s a decent app besides things I just named. Love the fact I can look nationwide very good feature.
    more
  • Great app!! Customer service needs work. Jan 11, 2018

    By TkCoSfgal
    Offer up is an excellent app. It’s very easy to use. It’s fun to use! Customer Service however— needs a little work as of December 2017. I had an issue with a paid for feature called “bumps” which put your items above other sellers ads so your items are seen first. It’s a really nice feature. I paid for two but only received one. So I sent an email to the address listed on the app. I didn’t get a reply, so about a week later I sent another email. I still didn’t get a reply. Then by chance while using the app, a question came on screen asking if I liked the app or something on those lines. I explained my situation regarding the issue and how there had been no reply. I asked to please have Customer Service contact me. Within a week or two the issue was fixed. It was frustrating to not find customer service contact info on the app (most apps have this) causing me to have to go search for it here where apps are sold. There’s a “frequently asked questions” area on the app, but no email address or contact form. It was also frustrating not getting a reply. About a week after the issue had been fixed, (they didn’t tell me, I just happened to find out) customer service finally contacted me. At that point I no longer needed help. It would be great if there was a contact form or email address on the app and getting a reply would be good as well. That aside, it’s a great app for buying and selling items. I found it very easy to use!
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  • Updates Oct 1, 2017

    By ColorBumpkin
    Edited review: The messaging is still glitchy with latest update, but is no longer the most annoying thing on the app, so in a sense congratulations I guess?? Since the latest update, the "Watching" section has changed to creating boards, I'm assuming to compete with Pinterest, which is completely unnecessary. In consequence, the coding got changed and now I have over 300 "saves" I have to delete in the "Quick Save" of things I saved over 2 years ago that have since been sold or unlisted. This wouldn't be as annoying if as soon as something was "unhearted" it didn't go back to the top of the list, which it now currently does. Whoever did the coding for this section obviously doesn't use it or doesn't care if it's clean with only available items or has an insane amount of downtime on their hands. Not sure why but a few days after an update it gets glitchy. For example, the last update was 5/9/17 and now I can't share an item. The messaging portion of the app needs help. Maybe start from scratch, I don't know, but it's always glitchy, recent update or not. It doesn't automatically load a new message especially when you're in that thread, you have to go out and go back in the thread. I get the cash register noise and I have to go to the messages page and slide down to refresh messages to get the new ones to come through. Especially annoying when you're trying to coordinate with a buyer/seller.
    more
  • Apr 12, 2021

    By Christian Zummer
    App works well, but too many fake inquiries. Listings are easy to post, and can be done quickly and easily, but I've only had one successful sale. For that one successful sale, I've had at least five "people" looking for my phone number, only for them to "mysteriously" go silent when I wouldn't give it to them, even though they were "very interested" and "ready to buy". If you're familiar with Craigslist, you've dealt with similar stuff, just had hoped this wouldn't happen here too.
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  • Best marketplace app Jan 2, 2019

    By Zjayyyyyyyy
    I have been using offer up for almost a year now and I have to say it's one of the best marketplace apps out there. I have made about $6,000 on the app in 6 months. I love using the app it is very straight forward and fun to you use when you make a sale. The only problem I have is a lot of people on here send you a legitimate offer but then never respond. This is very frustrating and I think they should implement a penalty system for late replies that way sales can be made faster and buyers can get the item quicker. If they did this I think this app would be revolutionary and more people would be using it than they already are! Fast forward a year and I have been using this app for almost 2 years I have sold over 200 items and while this app did make me money in the past it is no longer worth my time. Mainly because the developer has still not implemented a system that corrects the non responders on this app. The community for this app has kind of ruined the experience. Because the developer has not taken action on this issue the problem has gone even more rampant and has made a once good app mediocre. It’s very unfortunate because this app had tremendous potential but unfortunately the community and the developer have short come that. That’s why from this day forward I will be deleting the app it was good while it lasted.... so long Offerup!
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  • No contact information for customer support Dec 9, 2020

    By Sally KS
    I almost feel like I should give them one star but I’ve been able to do a couple of successful transactions on offer up hence the two stars. Been trying to send a message to customer support but it keeps directing me to their help page which just has a bunch of topics that are not specific. I don’t know if it’s because the app is poorly made that’s why it doesn’t have an option to send more pictures in the messaging page which forces you to send your phone number to a seller if you want more pictures of an item you are interested in. This is especially problematic and contradictory since offerup discourages members from exchanging phone numbers. But how can one get a more detailed description of an item? Or are we supposed to simply take the seller’s word about the product. I tried reaching customer service to make inquiries but it kept taking me back to the help page which like I said simply covers a bunch of topics and leaves no specific information on how to contact anyone one. The closest I got were links to Facebook, Twitter, Instagram and Pinterest. Some people like me are not on any of those platforms for personal reasons and I find it puzzling that offer up will rely on social media outlets to communicate about some sensitive matters with its consumers. I hope someone from offer up reads this and looks into the matter or better still contact me. This write up was a last resort to trying and reach out to someone from offer up
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  • Integration Oct 10, 2020

    By D Sheebo
    The one thing that should have been at the top of the priority list is giving existing clients access to a support staff! Not done! Reading worthless articles is annoying! Just go ahead and tell me... I will never be able to access my letgo chats again right? This will ruin my legal case! As well as my chances of completing a deal with someone that I have no idea how to contact any longer! Both apps were very good for their purposes! Quite similar too! Why you think it is more important to explain how to list or buy on OfferUp, is a mystery! Frankly, anyone who has done anything on one, will have no difficulty doing so on the other! With the lack of proactive intelligence used and important details left out, I have to say that this merger might go down as the absolute worst integration of two companies/services/information in history! The simple fact that the items about which you chose to educate everyone, are completely mundane and self explanatory, really sheds light on how low budget the operation will be from here on out! This idiocy has really screwed me up! I guess I’m done! The only positive is, I now only have to delete my account from only one place! I can’t help but picture your boardrooms filled with children with crayons, attempting to coordinate and plan out this merger! I’ll stop drilling home the obvious now. You guys have got to be quite embarrassed already! For the 5-10 people who haven’t used either. You’ll enjoy the app!
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  • Used to be great. Jan 25, 2020

    By Tihottie
    I’m writing because I’m so disappointed after they changed the format to only show you stuff you have clicked on and not what each individual is offering at the time they post it. As a result I only get to see a small fraction of items and not everything available for sale like you would get to see on Craig’s List for example. Often times I’ll click on something because I can’t see it clearly and I’m curious what it is. Then it turns out to be something dumb like golf clubs and I don’t golf. But with their new algorithm they show me a bunch of different golf clubs for sale. The worst part about this is they repeat the list of items you have already looked at every hundred or so items. I can only browse for 10 minutes then it goes to the top of the list of items I already viewed some items change if I click on stuff because they shove those similar items down your throat after clicking on something but that’s when I put my phone down. I used to hang out looking at random stuff people were selling for hours. I found it very interesting and entertaining. I’ve bought and sold over a hundred items on this app. I wish they would go back to the old way. I liked looking at random stuff and I sometimes found something I forgot I needed but anymore it’s so limited and restrictive I feel like moving on to a different app just out of frustration and boredom.
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  • Terrible/non existent customer service Dec 19, 2018

    By lwiemken
    Up until recently I loved offer up and have used the app frequently to purchase and sell items with great success. Last week things were Still normal but I decided to utilize the apps quick purchase and shipment opportunities to purchase some items from sellers in different states. I was able to purchase three items and two of them have shipped successfully through the app. Unfortunately things took a turn for the worse when I was trying to communicate and purchase an item with a seller this week. Every time I went to submit a payment through their app with my card info it said my card was blocked. I called my bank and they said all of my accounts were not blocked and had more than enough amount of funds. I went to try another card and the same error happened. I tried logging out of my account and re logging in to see if it would fix the error and now it won’t let me log in to my account at all! The most frustrating thing is I have two sellers I need to Stay in touch with to make sure I successfully receive their items that I paid for!!! I’ve called offerup numerous times and have been left with a non existent voicemail that says “any messages left at this number will not be received” I’ve also emailed offer up twice with no response. Please fix this problem This is beyond ridiculous!!!!!
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  • I WAS SCAMMED ! DO NOT USE !!!! Oct 14, 2020

    By Mommi2Bee
    i posted a phone for sale and a woman texted me inquiring about buying a cell phone from me and insisted on me using PayPal so once she got my information she told me that she sent me $180 and that I needed to Check my email FOR an email from PayPal , The email from PayPal was stating that the money had been deducted from the woman’s account and sent to my account but it hadn’t been deposited into my PayPal until I sent a tracking number for the shipment of the phone to a specific email and once I did that immediately the $180 would deposit into my PayPal which never happens ! Once I left my post office with the tracking number i attempted to send the tracking number to the email and the email bounced back two times telling me that the email that I was sending the tracking number to did not exist, so then I went to the PayPal FAQ’s and I clicked on “ I see a payment but why haven’t I received it “ q question and they said that I had been a victim of a scam because people are able to create a forged PayPal email stating that you have been sent money but you need to send a tracking number in order for your money to deposit !!! so do not use this app because people are scamming with PayPal !! i literally wasted my MONEY and time and LOST MY PHONE AND there’s NOTHING I CAN DO ABOUT IT !!!!! IM SO UNHAPPY IF I COULD PRESS CHARGES I WOULD !
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  • Apr 15, 2021

    By Vyom Bhatt
    There are way too many ads, the user experience is not that great, and they should have added the capability to scroll sideways to go to the next listing when you are already looking at some other listing. Ever since the LetGo and OfferUp merge, many accounts got deactivated and I was one of those people who's accounts got deactivated. I have to create a new account now and start making my reputation all over again. There are also way too many scams on OfferUp these days.
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  • Apr 11, 2021

    By Robert Green
    Every update the app gets worse. I chose not to update because of this until the app became unusable. Now that I have updated the app experience is worse. The home screen has so many ads that it makes it difficult to see what is actually for sale from a real person and not counterfeit items from wish. The search function makes it difficult to find what you are actually looking for. The filters work sometimes and sometimes they don't. Devs should add a function to remove older searched listings.
    more
  • Apr 10, 2021

    By Jc Daniel
    I try to avoid using this app as much as possible. Customer service is terrible, just like the other reviewer said. You make the same complaint multiple times and get the same email that assuring you that they're working on it, but no change comes out if it. Also I receive so much spam from this app and don't have the option to remove notifications. I can't stop emails from this app. I'd rather use Craigslist than this app and wish more people did the same.
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  • Worse selling site since upgrade Dec 18, 2020

    By so-so review
    Was an excellent selling site. It was! No more! They took over Let go and has issues. Then about month ago they tried to upgrade the site. I said tried. For no reason you are logged out of the site even when you’re on the site. You will post something and think it’s available for viewing but you’re the only one who can see the listing. Now I have to post then sign out look up the listing and seeing it is available for viewing. Usually I have to post 3,4,5 times before it shows up for viewing. I change one little word so I can track which one shows up. Couple days ago I found out everything I had posted was wiped out from viewing. Only I could see the listings. I only found out because a returning customer asked where everything went. After reposting several listings I was suddenly logged out again. When I logged back on everything I just posted was gone. Again nothing could be view. Couple hours later listings could be viewed. It was everything that was posted prior to the letgo takeover. Some listings were removed weeks ago they were back. Listings that were sold and removed were back and listed as available. I could write and write for hours about the issues with this site. Furthermore There is no way to contact a human only through email and usually you get a lame apology and no useful information and that takes days for that lousy response. If you have stuff to sell use a different site even if it costs more.
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  • Apr 11, 2021

    By Billy Parker
    I don't like OfferUp deciding what I should look at. For example, if I look at a lawnmower, OfferUp decides to start showing me lots of lawnmowers. I only want to see what is available in my area or items I choose. I do not like those choices made by OfferUp. Also, ads never expire, so I find myself checking on items listed years ago, and most of those inquiries are not answered. Ads should expire no later than 45 days after being listed in order to keep the listings up to date. BP VA BEACH
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