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O'Charley's O'Club

O'Charley's O'Club

Paytronix Systems

Access your O'Club account, find an O'Charley's, view the menu and order online.

4.3 Ratings 270+ Reviews 10K+ Downloads
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About O'Charley's O'Club

Access your O'Club account, find an O'Charley's, view the menu and order online.
see more about O'Charley's O'Club

Ratings & Reviews

4.3
270+ Ratings
  1. 5
    73+%
  2. 4
    10+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    12+%
Write a Review
  • First time using is a bust Oct 12, 2020

    By Hoosiergal77
    The app looks great and I earned a free appetizer for signing up. But anytime I tried to go back it would clear out my basket. So after three tries I finally made it to the checkout point without losing my order, it said my free appetizer would be applied...but it never was. I finally just closed it out and made myself dinner at home. 🤷🏻‍♀️
    more
  • Awesome app! Sep 28, 2020

    By Nate1186
    Easy to manage and navigate. Well done O’Charley’s!
  • Dec 11, 2020

    By Lindsey Crisp
    I downloaded this today and used it this evening. Super easy to use, meal was ready for pickup on time and everything! Definitely recommend this app, I've seen people say once you back out your bag doesn't save which is true but if you're making an order at that very moment it works perfectly fine! Plus we got a free appetizer for subscribing
    more
  • Jan 14, 2021

    By Miss B Stiger
    Great service, food is soooo tasty and price is a value! Kids love the chicken as well as the salmon. Great to dine in or carry out. No problem social distancing. Highly recommend the salmon, cedar plank is our favorite but it's all good!
    more
  • Feb 19, 2021

    By Tabby Sturgill
    The staff is always friendly but not overly intrusive. The store and lot ate always clean. Drinks are fresh. The app is AWESOME
  • Cannot get access to my account! Oct 12, 2020

    By Mstershopper
    I’ve tried multiple times to access my account. I requested multiple emails to reset the password. Every time I try to do it it tells me that confirm password does not match , even when I use the password generated by iPhone. I know that password did not get missed typed on the iPhone password confirmation. I tried to contact someone for help. No one answered the phone. I finally had to send an email in. It directed me to the store. They called me back to fix it. I told them multiple times what the problem was, but they wanted me to come to the store so they could see what I was talking about. I even reloaded the app. I really don’t want to go to the restaurant to spend time to figure out this app. Since this is a software glitch there’s nothing they can do. I’d like to be able to use this app because I go to the store frequently. But it’s too hard to use and set up. So I’m at the point where I just opt out of going to the restaurant because it’s too hard to order.
    more
  • Jan 21, 2021

    By Nicole Clifford
    I think this is my first 1 star I've ever given🤔. The o'club needs lots of work. You sign up to earn points, you dont know how many points you need to redeem an award, you gets points per visit not by entrees or price, when you go to the store you have to check in on phone then the server has to enter your code on their computer for you to get your point. Then to top things off after 5 visits the reward they emailed was a $4 coupon on our next visit. They need to redo the o'club
    more
  • App Needs work Nov 4, 2020

    By Katie:IL
    The app wouldn’t let me scroll sideways through the menu options for instance under Burgers and Sandwiches could only see the first item and partial of the second and wasn’t able to view the others. Every time I tried to move the menu to the left to see what is available on the right it would go back to the first option. Tried to submit app support but it takes me to the store location support. Won’t be able to order until this is fixed.
    more
  • Jan 20, 2021

    By Michael Bunting
    Horrible Design! I have to enter my zip code every time I open the app. Even after selecting my favorite location. When you minimize the app it restarts from from beginning. When making selections there is lag. Smooth scrolling is nonexistent. The overall design of this app is horrible and needs to be revamped. App designers need to look at Chick-fil-A
    more
  • Dec 30, 2020

    By Brownie Blunts
    I still haven't been able to complete an order. Why can't we set a favorite restaurant? We can NOT store payment info but I always have to find my restaurant. It doesn't even use a GPS system to find the closest restaurant. If you don't know the zip code you're out of luck. It obviously knows my device, it welcomes me by name with no sign in. I hope you fix most of these. I have really used your restaurant over all others during this pandemic. I bought e-gift cards and I can't load to app!
    more

No reviews available

  • Awesome app! Sep 28, 2020

    By Nate1186
    Easy to manage and navigate. Well done O’Charley’s!
  • Dec 11, 2020

    By Lindsey Crisp
    I downloaded this today and used it this evening. Super easy to use, meal was ready for pickup on time and everything! Definitely recommend this app, I've seen people say once you back out your bag doesn't save which is true but if you're making an order at that very moment it works perfectly fine! Plus we got a free appetizer for subscribing
    more
  • Jan 14, 2021

    By Miss B Stiger
    Great service, food is soooo tasty and price is a value! Kids love the chicken as well as the salmon. Great to dine in or carry out. No problem social distancing. Highly recommend the salmon, cedar plank is our favorite but it's all good!
    more
  • Feb 19, 2021

    By Tabby Sturgill
    The staff is always friendly but not overly intrusive. The store and lot ate always clean. Drinks are fresh. The app is AWESOME
  • Feb 24, 2021

    By Renee Hardin
    Your iceberg salads are priced great for lunch, and great tasting..thank you. Its hard finding a good iceberg salad..

No reviews available

  • First time using is a bust Oct 12, 2020

    By Hoosiergal77
    The app looks great and I earned a free appetizer for signing up. But anytime I tried to go back it would clear out my basket. So after three tries I finally made it to the checkout point without losing my order, it said my free appetizer would be applied...but it never was. I finally just closed it out and made myself dinner at home. 🤷🏻‍♀️
    more
  • Oct 21, 2020

    By Melissa Willman
    Good but really annoying that if you are in the middle of an order and click away from the app, everything in the cart disappears and I have to completely start over, choose your location, everything... very frustrating.
  • App Needs work Nov 4, 2020

    By Katie:IL
    The app wouldn’t let me scroll sideways through the menu options for instance under Burgers and Sandwiches could only see the first item and partial of the second and wasn’t able to view the others. Every time I tried to move the menu to the left to see what is available on the right it would go back to the first option. Tried to submit app support but it takes me to the store location support. Won’t be able to order until this is fixed.
    more
  • Dec 30, 2020

    By Brownie Blunts
    I still haven't been able to complete an order. Why can't we set a favorite restaurant? We can NOT store payment info but I always have to find my restaurant. It doesn't even use a GPS system to find the closest restaurant. If you don't know the zip code you're out of luck. It obviously knows my device, it welcomes me by name with no sign in. I hope you fix most of these. I have really used your restaurant over all others during this pandemic. I bought e-gift cards and I can't load to app!
    more
  • Dec 13, 2020

    By Greg Vernon
    This app needs some work! 1) It always requires a zip code and I have to set it at 10 miles to select my location. 2) I have saved my credit card numerous times and it never rembers it. I have to put it in every time. 3) If you have to return to the menu after you start checking out it forgets everything you previously put in.
    more
  • Feb 19, 2021

    By Megan W
    This app is TERRIBLE! It mirrors the website (so what's the point of it) and makes you accidentally click on stuff as you're scrolling. Horrible layout!
  • Cannot get access to my account! Oct 12, 2020

    By Mstershopper
    I’ve tried multiple times to access my account. I requested multiple emails to reset the password. Every time I try to do it it tells me that confirm password does not match , even when I use the password generated by iPhone. I know that password did not get missed typed on the iPhone password confirmation. I tried to contact someone for help. No one answered the phone. I finally had to send an email in. It directed me to the store. They called me back to fix it. I told them multiple times what the problem was, but they wanted me to come to the store so they could see what I was talking about. I even reloaded the app. I really don’t want to go to the restaurant to spend time to figure out this app. Since this is a software glitch there’s nothing they can do. I’d like to be able to use this app because I go to the store frequently. But it’s too hard to use and set up. So I’m at the point where I just opt out of going to the restaurant because it’s too hard to order.
    more
  • Jan 21, 2021

    By Nicole Clifford
    I think this is my first 1 star I've ever given🤔. The o'club needs lots of work. You sign up to earn points, you dont know how many points you need to redeem an award, you gets points per visit not by entrees or price, when you go to the store you have to check in on phone then the server has to enter your code on their computer for you to get your point. Then to top things off after 5 visits the reward they emailed was a $4 coupon on our next visit. They need to redo the o'club
    more
  • Jan 20, 2021

    By Michael Bunting
    Horrible Design! I have to enter my zip code every time I open the app. Even after selecting my favorite location. When you minimize the app it restarts from from beginning. When making selections there is lag. Smooth scrolling is nonexistent. The overall design of this app is horrible and needs to be revamped. App designers need to look at Chick-fil-A
    more
  • Not good so far Sep 29, 2020

    By Disgusted Bob
    Trying to set up Face ID and had trouble getting accepted. Tried email login and wouldn’t accept that. If you are going to offer an app you should have the bugs worked out so that customer will not be ticked off before ever using. Never had a problem with Chili’s app which should be modeled after. Bob
    more
  • Need to update gift card acceptance Oct 25, 2020

    By revieweroffsaapp
    Will only allow me to use one gift card for payment, but if amount is large, I’d like to add two gift cards to my order before having to pay for rest with credit card. Please fix this soon. Otherwise, works okay.

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