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NYC Ferry by Hornblower

NYC Ferry by Hornblower

Hornblower Cruises & Events

The NYC Ferry App offers Mobile ticketing and Scan & Go boarding.

4.9 Ratings 18K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Space Jun 6, 2020

    By reekitik
    The main reason I choose the ferry is because of space in between passengers and air. It has been on time gets me to my destination quickly.
  • Aug 6, 2021

    By John Celeste
    Great app and service. App would be 5 stars if the time picker had a 12hr dial and the directions gave an arrival time.
  • Sep 6, 2021

    By Eugene Demin
    Great to have such an app, but a little confusing sometimes
  • Sep 4, 2021

    By Daniel Pagan
    I love the ferry!!! best commute to work and a great cheap date...
  • Aug 9, 2021

    By Gil Omer
    This app is amazing. Kudos to the engineers and product managers that built this app
  • Aug 7, 2021

    By Mary Whales
    So convenient when going to the city or other places when I don't want to use the bus or train.
  • High bandwidth use Aug 29, 2020

    By Luisf765
    Overall, a pretty good app. Simple, intuitive functionality, and nice looks. However, it used 20MB of my cell data for just buying a ticket, and displaying it twice. That’s excessive. Please reduce cell data use. Not all of us have unlimited plans.
  • Seriously missing announcements Mar 16, 2021

    By Abcd195
    Why is there never an announcement regarding the upcoming docking while on the ferry? Can you put it on the tv screen in the cabin? Also, the app is not the most user-friendly app. I find you can’t “go back” to a previous screen but have to start all over.
  • Sep 5, 2021

    By chris chociey
    works great all the time
  • I love the ferry! Sep 13, 2021

    By manhattanmeetsbrooklyn
    You can take a ferry to many convenient locations throughout the city for the same price as a subway ride, but so much more fun! Plus it’s quick.
  • Space Jun 6, 2020

    By reekitik
    The main reason I choose the ferry is because of space in between passengers and air. It has been on time gets me to my destination quickly.
  • Aug 6, 2021

    By John Celeste
    Great app and service. App would be 5 stars if the time picker had a 12hr dial and the directions gave an arrival time.
  • Sep 6, 2021

    By Eugene Demin
    Great to have such an app, but a little confusing sometimes
  • Sep 4, 2021

    By Daniel Pagan
    I love the ferry!!! best commute to work and a great cheap date...
  • Aug 9, 2021

    By Gil Omer
    This app is amazing. Kudos to the engineers and product managers that built this app
  • Aug 7, 2021

    By Mary Whales
    So convenient when going to the city or other places when I don't want to use the bus or train.
  • High bandwidth use Aug 29, 2020

    By Luisf765
    Overall, a pretty good app. Simple, intuitive functionality, and nice looks. However, it used 20MB of my cell data for just buying a ticket, and displaying it twice. That’s excessive. Please reduce cell data use. Not all of us have unlimited plans.
  • Seriously missing announcements Mar 16, 2021

    By Abcd195
    Why is there never an announcement regarding the upcoming docking while on the ferry? Can you put it on the tv screen in the cabin? Also, the app is not the most user-friendly app. I find you can’t “go back” to a previous screen but have to start all over.
  • Sep 5, 2021

    By chris chociey
    works great all the time
  • I love the ferry! Sep 13, 2021

    By manhattanmeetsbrooklyn
    You can take a ferry to many convenient locations throughout the city for the same price as a subway ride, but so much more fun! Plus it’s quick.
  • Old app was great, new one is terrible Jul 31, 2020

    By JoelH77
    The old app was simple and easy to use. The main issue with the new one is that it takes way too many clicks to get to the use ticket section, not ideal when you want to quickly load a ticket when in the queue and about to board. It also does things like remember the last number of tickets you bought and so you have to unset that if you bought multiple tickets last time otherwise you end up over purchasing.
  • Battery Draining Jul 17, 2020

    By xFrap
    This app absolutely destroys my battery. After installing this app my battery would drain completely in about 2 hours. This happened consistently for about a week. After removing, it is back to normal. Until this is fixed I don’t recommend using the app. The app itself is useful. I like the integration with Apple Pay to purchase tickets. Also nice to view the schedule at a particular departure point.
  • No need to sign in Nov 8, 2020

    By Drkaylene
    I suppose I’m in the minority given the otherwise high rating for this app, but there’s absolutely no need to gate functionality here behind a sign in. I just wanted the schedule, not a frustrating 5 stage sign-in and verification process. I completely understand the need for an account should I then choose to purchase a ticket, but this is not helpful or enjoyable if I just want information.
  • Jun 3, 2021

    By Pierre Fils-aime
    Not sure what's going on, but this app no longer works properly. Loading tickets, purchasing tickets, practically anything you would expect to be loaded promptly no longer does. The ticket purchase screen wouldn't show me any tickets. Then after the 6th time restarting the app and purchasing a ticket, accessing the ticket started a 5 minute loading wheel that would of made me miss my ferry; had I not had access to buy a paper ticket I would of missed the boat. Please fix the loading issues.
  • Update is a major downgrade Apr 26, 2020

    By Yenrav
    The latest update removed all of my existing information. I had to set up a new account and re-enter everything. I have no way of accessing account history - thank goodness I didn’t have any unused tickets stored! Functionality has diminished as well. There’s no point in using this now - just buy a ticket at the pier and don’t run the risk of another update deleting your prepaid tickets.
  • Aug 8, 2021

    By Franklin Sound System
    Can't log in, staff doesn't care
  • Why do I have to sign in just to see a ferry schedule? Sep 10, 2020

    By The last untaken nickname ?
    That’s it. Why do I have to sign in and give my email address. I just want to ride the ferry and know the schedule. You don’t have to sign in to an app to see where and when the bus is in NYC. You don’t have to sign in to see the subway map and schedule and service updates. I really don’t want or need to be tracked and advertised to. I just want to get across the river.
  • Jun 18, 2021

    By Jessica Olive
    The qpp features stopped working. Used to be able to purchase tickets and now nothing loads
  • New App is terrible! Apr 23, 2020

    By LEH in New York
    The new app doesn’t allow for searches for next day departures so it’s not possible to plan your commute the night before. It also doesn’t allow you to find alternative connections. It doesn’t keep searches or allow for quickly “reversing” a search for your return commute. The old app had all these features. Why could NYC ferry not keep the old app?
  • May 19, 2021

    By Brigid McBride
    Does not work at all. I tried signing in with Google, Facebook, email, and phone but none did anything. Glad I didn't prepurchase tickets on the website. There's no contact info for help either, so you're out of luck if it doesn't work.

No reviews available

No reviews available

  • Space Jun 6, 2020

    By reekitik
    The main reason I choose the ferry is because of space in between passengers and air. It has been on time gets me to my destination quickly.
  • Sep 4, 2021

    By Daniel Pagan
    I love the ferry!!! best commute to work and a great cheap date...
  • Aug 9, 2021

    By Gil Omer
    This app is amazing. Kudos to the engineers and product managers that built this app
  • Aug 7, 2021

    By Mary Whales
    So convenient when going to the city or other places when I don't want to use the bus or train.
  • Sep 5, 2021

    By chris chociey
    works great all the time
  • I love the ferry! Sep 13, 2021

    By manhattanmeetsbrooklyn
    You can take a ferry to many convenient locations throughout the city for the same price as a subway ride, but so much more fun! Plus it’s quick.
  • Jun 8, 2021

    By Matilda Moyo
    The ferry was on time, staff were helpful and polite and I enjoyed my ride.
  • Jul 25, 2021

    By .
    awesome, very friendly crews, clean
  • Aug 20, 2021

    By Catherine Christel
    very enjoyable and convenient
  • May 21, 2021

    By Hector Mercado
    Always on schedule and aGreat way to get to the city
  • Aug 6, 2021

    By John Celeste
    Great app and service. App would be 5 stars if the time picker had a 12hr dial and the directions gave an arrival time.
  • Sep 6, 2021

    By Eugene Demin
    Great to have such an app, but a little confusing sometimes
  • High bandwidth use Aug 29, 2020

    By Luisf765
    Overall, a pretty good app. Simple, intuitive functionality, and nice looks. However, it used 20MB of my cell data for just buying a ticket, and displaying it twice. That’s excessive. Please reduce cell data use. Not all of us have unlimited plans.
  • Hot app May 2, 2020

    By da New Yorker8
    I really like that I can see my previous activations and can check the schedule for next days. I do think big brother wants my data as soon as I open the app but who cares. As long as you helping us out
  • Only one glitch Jun 29, 2020

    By AllieBeSure
    The where are you going feature could use some improvement as it seems to m not take the existence of the Brooklyn Navy Yard station into account. Other than that, great app.
  • May 31, 2021

    By Ken Chester Jr
    The app works well, but sometimes it's frustrating if you "activate" a ticket you've purchased but the boat ends up being full by the time you get to the front of the line; the timer starts to run down & messes up your free transfer period while you wait for the next boat. It'd be nice if the QR code wouldn't begin to expire / have a transfer timer until it's been scanned by staff.
  • App is great. But mask wearing enforcement-ZERO Jul 9, 2020

    By appqueen
    App is easy to use, quick and I like using it. The interface is simple and clean. Before you can activate a ticket , a message about masks being required pops up. However the rule is never enforced while on board. The top deck is filled with selfish idiots who take off their chin masks immediately. I know the crew and staff are not cops, but if the app has a message on it, why can’t the same message be announced at each stop and followed up on the actual ferry?
  • A bit wonky Sep 21, 2020

    By Tobyboots
    When having to transfer, trip info is not very clear. And allowing only 90 minutes for a transfer can be problematic.
  • Seriously missing announcements Mar 16, 2021

    By Abcd195
    Why is there never an announcement regarding the upcoming docking while on the ferry? Can you put it on the tv screen in the cabin? Also, the app is not the most user-friendly app. I find you can’t “go back” to a previous screen but have to start all over.
  • Battery Draining Jul 17, 2020

    By xFrap
    This app absolutely destroys my battery. After installing this app my battery would drain completely in about 2 hours. This happened consistently for about a week. After removing, it is back to normal. Until this is fixed I don’t recommend using the app. The app itself is useful. I like the integration with Apple Pay to purchase tickets. Also nice to view the schedule at a particular departure point.
  • No need to sign in Nov 8, 2020

    By Drkaylene
    I suppose I’m in the minority given the otherwise high rating for this app, but there’s absolutely no need to gate functionality here behind a sign in. I just wanted the schedule, not a frustrating 5 stage sign-in and verification process. I completely understand the need for an account should I then choose to purchase a ticket, but this is not helpful or enjoyable if I just want information.
  • Jun 18, 2021

    By Jessica Olive
    The qpp features stopped working. Used to be able to purchase tickets and now nothing loads
  • Old app was great, new one is terrible Jul 31, 2020

    By JoelH77
    The old app was simple and easy to use. The main issue with the new one is that it takes way too many clicks to get to the use ticket section, not ideal when you want to quickly load a ticket when in the queue and about to board. It also does things like remember the last number of tickets you bought and so you have to unset that if you bought multiple tickets last time otherwise you end up over purchasing.
  • Jun 3, 2021

    By Pierre Fils-aime
    Not sure what's going on, but this app no longer works properly. Loading tickets, purchasing tickets, practically anything you would expect to be loaded promptly no longer does. The ticket purchase screen wouldn't show me any tickets. Then after the 6th time restarting the app and purchasing a ticket, accessing the ticket started a 5 minute loading wheel that would of made me miss my ferry; had I not had access to buy a paper ticket I would of missed the boat. Please fix the loading issues.
  • Update is a major downgrade Apr 26, 2020

    By Yenrav
    The latest update removed all of my existing information. I had to set up a new account and re-enter everything. I have no way of accessing account history - thank goodness I didn’t have any unused tickets stored! Functionality has diminished as well. There’s no point in using this now - just buy a ticket at the pier and don’t run the risk of another update deleting your prepaid tickets.
  • Aug 8, 2021

    By Franklin Sound System
    Can't log in, staff doesn't care
  • Why do I have to sign in just to see a ferry schedule? Sep 10, 2020

    By The last untaken nickname ?
    That’s it. Why do I have to sign in and give my email address. I just want to ride the ferry and know the schedule. You don’t have to sign in to an app to see where and when the bus is in NYC. You don’t have to sign in to see the subway map and schedule and service updates. I really don’t want or need to be tracked and advertised to. I just want to get across the river.
  • New App is terrible! Apr 23, 2020

    By LEH in New York
    The new app doesn’t allow for searches for next day departures so it’s not possible to plan your commute the night before. It also doesn’t allow you to find alternative connections. It doesn’t keep searches or allow for quickly “reversing” a search for your return commute. The old app had all these features. Why could NYC ferry not keep the old app?
  • May 19, 2021

    By Brigid McBride
    Does not work at all. I tried signing in with Google, Facebook, email, and phone but none did anything. Glad I didn't prepurchase tickets on the website. There's no contact info for help either, so you're out of luck if it doesn't work.
  • Jul 31, 2021

    By Z.
    Why you require to login on a public app?
  • Aug 31, 2020

    By A
    Used to use the old app all the time. Was happy to hear there was an update, but cannot sign into the new app at all. The Google authentication doesn't work, the magic link email came so late I didn't see it until then next day. And clicking the link just brought me back to the sign in. Tried to resend, but now still waiting for this magic link email... Was going to use the ferry today. Guess I will have to figure out another way.

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