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Norton Secure VPN – Security & Privacy WiFi Proxy

Norton Secure VPN – Security & Privacy WiFi Proxy

NortonMobile

Encrypts your data & helps protect you from hackers

4.2 Ratings 190K+ Reviews 10M+ Downloads

About Norton Secure VPN – Security & Privacy WiFi Proxy

Encrypts your data & helps protect you from hackers
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Ratings & Reviews

4.2
190.0K+ Ratings
  1. 5
    67+%
  2. 4
    14+%
  3. 3
    5+%
  4. 2
    3+%
  5. 1
    11+%
Write a Review
  • Connectovity issues on ios version Aug 9, 2020

    By kaodvlav
    Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.
    more
  • Norton Lifelock 360 Dec 11, 2020

    By bleezaboole
    I have used Norton for a while and have found it to be a stellar experience. In the near past I have had an issue with my service when I tried to upgrade to Lifelock 360 deluxe using a special promo that apparently held no water because it didn’t go through as advertised. I recently purchased a what I thought was the plan I tried to upgrade to through the promo, and there was a a problem installing it, and was informed I would be notified when the problem was resolved. I got no notifications so I initiated a chat with a “fix it agent” <( my terminology), who was extremely helpful with the problem I was/am having. My questions were somewhat answered, and some of the problems were rectified although I still have questions that need to be addressed. Altogether and all things considered this is a great service, and I am very satisfied with the security Norton has to offer. I’m sure the remainder of my issues will be ironed out to everyones satisfaction, and I intend to continue my subscription with Norton. The agent who assisted me was extremely helpful in doing everything possible to insure my satisfaction. I recommend Norton to anyone seeking computer security. They are the number 1 choice and I will continue to have trust in Norton 360 in the future. Arun is a tech who finally got the problems I had straightened out. He is an asset to Norton.
    more
  • Jan 15, 2021

    By Brent Naseath
    Infinite loop for login screen prevented me from logging in after recent update. Every time I logged in, it just started me over at the beginning asking if I want to start a 7-Day trial or if I have an account. Solution: I uninstalled and reinstalled the app and it worked fine without logging in again.
    more
  • Better than most Oct 6, 2019

    By kidztested
    I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
    more
  • Jan 16, 2021

    By Donna Robertson
    I love knowing that I'm protected on the internet. It shows you the location of the IP address, and I know it works because several of the companies I've visited online have thought I'm in the area indicated by the IP address given by Norton. When that happens, just give them your zip code when it's important for them to know your real location. Also, any news feed you have activated will sometimes give you local news from the area indicated by your IP address, but I kind of like that.
    more
  • Needs work Sep 18, 2017

    By 2004-2013Corvette
    I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
    more
  • Jan 14, 2021

    By Nicole Rogers
    It won't let me get past the start screen. It just keeps giving me an error saying I'm already subscribed to the item but I can get any further and there's no way to by pass that screen and there is no other option saying I already have a subscription. So, considering I can't even properly open the it's a 1 star for me.
    more
  • Doesn’t work, limits phone usability Oct 14, 2018

    By mslinscott
    This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
    more
  • Jan 17, 2021

    By Dan G
    Battery drain makes it almost completely worthless. Also certain apps and websites require you to turn off the VPN to access. No way in VPN to allow these to pass through so must find the VPN app, go in, turn off, do what you need to do and repeat the process to restart VPN. A widget at least would make this half as annoying. My expectation was this being a Norton product it should be simple and effective. This VPN is not and it's pretty disappointing.
    more
  • Jan 4, 2021

    By Pr Katz
    UPDATE: Acts up ALWAYS! Have to restart VPN several times a day! Why doesn't it turn itself on automatically when connected to any network? It should be always on. UPDATE: 8/13/2020 Why does it still, A YEAR LATER!, turn itself off silently? DAILY! Multiple times a day! It's still turning itself off all the time on my main phone and my brand new Tab, but the 20,000 year old galaxy 4, Norton is aces - lol. Not a good resume....
    more

No reviews available

  • Norton Lifelock 360 Dec 11, 2020

    By bleezaboole
    I have used Norton for a while and have found it to be a stellar experience. In the near past I have had an issue with my service when I tried to upgrade to Lifelock 360 deluxe using a special promo that apparently held no water because it didn’t go through as advertised. I recently purchased a what I thought was the plan I tried to upgrade to through the promo, and there was a a problem installing it, and was informed I would be notified when the problem was resolved. I got no notifications so I initiated a chat with a “fix it agent” <( my terminology), who was extremely helpful with the problem I was/am having. My questions were somewhat answered, and some of the problems were rectified although I still have questions that need to be addressed. Altogether and all things considered this is a great service, and I am very satisfied with the security Norton has to offer. I’m sure the remainder of my issues will be ironed out to everyones satisfaction, and I intend to continue my subscription with Norton. The agent who assisted me was extremely helpful in doing everything possible to insure my satisfaction. I recommend Norton to anyone seeking computer security. They are the number 1 choice and I will continue to have trust in Norton 360 in the future. Arun is a tech who finally got the problems I had straightened out. He is an asset to Norton.
    more
  • Jan 16, 2021

    By Donna Robertson
    I love knowing that I'm protected on the internet. It shows you the location of the IP address, and I know it works because several of the companies I've visited online have thought I'm in the area indicated by the IP address given by Norton. When that happens, just give them your zip code when it's important for them to know your real location. Also, any news feed you have activated will sometimes give you local news from the area indicated by your IP address, but I kind of like that.
    more
  • Norton Never Let’s Me Down. Jan 9, 2021

    By Jbug1214
    I have been with Norton for almost 15 years and I have NEVER EVER had any problems with them. In fact when I first got my first pc, I went on all kinds of bad sites and ended up with a Trojan virus that had me so worried about all of my work, school work, and pictures. Obviously I didn’t have or know about viruses and protection but I was about to get a crash course in it, so I thought. When a friend told me about Norton, I called them and at that very moment the crash course had vanished and I was put at ease with whoever it was that was on the phone with me. The gentleman was kind and patient. He calmed me immediately with how patient he was and how willing he was to help. After we discussed how they do business, I was sold and the rest is history! 😁 OH! And, I have only needed to contact them 2 times to help with a virus. Their protection really does work and that means a lot in today’s age. Thanks for reading y’all, I hope this helps. Sincerely, The Messy One
    more
  • Best VPN ever made Sep 7, 2020

    By Shopify Life!
    This VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!
    more
  • Dec 25, 2020

    By Martin Staufenberg
    Do not notice any delay, slowness to phone or internet connections. Can still use mapping programs for driving directions. VPN does not auto-reconnect when phone power cycled. Have noted that some ads are blocked, some links are also blocked (think these are re-directed links). Mostly I am satisfied that I am lowering my online footprint and making interloper monitoring of devices.
    more
  • Connectovity issues on ios version Aug 9, 2020

    By kaodvlav
    Hey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed.
    more
  • Jan 15, 2021

    By Brent Naseath
    Infinite loop for login screen prevented me from logging in after recent update. Every time I logged in, it just started me over at the beginning asking if I want to start a 7-Day trial or if I have an account. Solution: I uninstalled and reinstalled the app and it worked fine without logging in again.
    more
  • Jan 18, 2021

    By Shannon Campbell
    (update- very fast customer service and so far haven't had any of the same issues after uninstall and reinstall the app)Keeps logging me off and am having difficulty re-logging in. I had to uninstall and reinstall it to get it to work (this time... Who knows how long this fix will last)
    more
  • Jan 15, 2021

    By Tia Howton
    It would be nice if it seamlessly detected/notified you of subscription changes instead of immediately shutting down your protection. Outside of that it gives me a lot more peace of mind than being completely exposed. It would be nice if they bundled this with virus protection/360.
    more
  • Review of VPN Jan 7, 2021

    By Miss Codie
    I like having the security on my phone. However, with the Internet, text and/or email. When l received an email, on Internet and/or received a text, thenclick on link. I have a clear screen due to VPN security. I have to turn off VPN, if l really need read a text link, email or order item from major department store like Macy’s on Internet. I can not understand why major department stores would not be secure. Plus, if something is unsecured I have to VPN and turn it off. Then to settings in my phone and change WiFi to Xfinity/Comcast enter my password to connect to WiFi. VPN considers Xfinity/Comcast is unsecured and we pay for this service too. There has to be an easier and safe way to handle this matter? If you have response, I would like to hear it and learn to deal with the issue. Thank you, Doreen
    more
  • Better than most Oct 6, 2019

    By kidztested
    I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night
    more
  • VPN Configurations Problem Sep 6, 2019

    By 69Brothers71
    Downloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea.
    more
  • Jan 13, 2021

    By P Rodriguez
    It is one of the better ones that's why I went ahead and purchased through our internet company. Is great when it doesn't just disconnect, even though I have killswitch activated it just shuts down but does Not turn off wifi! 😱 Fix that and you'll get your
    more
  • Functional, but has its quirks Dec 3, 2018

    By ShowMeHackerDan
    I’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode.
    more
  • Jan 10, 2021

    By James Colbern
    I remember hearing on a Norton VPN radio spot, a celeb saying, "you just turn it on and forget about it ". I have not experienced that level of self governing operation. In fact, I have found at times, the Norton VPN has become turned off, and I realize I have been online, unprotected until I happen to notice whether the skeleton key is on the too bar or not ! I am not sure what disables the Norton VPN other than when I consciously choose to do it other than perhaps when restarting my device !
    more
  • Jan 17, 2021

    By Dan G
    Battery drain makes it almost completely worthless. Also certain apps and websites require you to turn off the VPN to access. No way in VPN to allow these to pass through so must find the VPN app, go in, turn off, do what you need to do and repeat the process to restart VPN. A widget at least would make this half as annoying. My expectation was this being a Norton product it should be simple and effective. This VPN is not and it's pretty disappointing.
    more
  • Jan 13, 2021

    By K D
    Edit Jan132021 - The app logged me out temporarily again. Reconnected automatically. Previous edit: the app logged me out. when logged in, said i needed to get a trial plan with upcoming payments. I'm already on a paid plan. Security apps should not behave like this. Update: i don't do fb or twitter, so cannot connect there, as per your response.
    more
  • VPN Sep 18, 2020

    By Pbracingmom
    It was Working Great when I first got the VPN Now, overtime it has Continued to kick me off & shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things & on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App & I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together & I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try & Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!
    more
  • Jan 17, 2021

    By Glen Robison
    You ask, what was my experience, and I reply, experience to what. Whereas, I just completed doing a survey, and while doing that survey, I was informed that I must choose a claim deal in order to proceed further. I did so, and after choosing the claim deal, the program sent me astray, lost with no were to go, nor where to receive my survey fund (like always) for the last year or so. That is my experience.
    more
  • A tad frustrated with ability to control the app Jan 22, 2019

    By WazeSir
    I have been a fan and huge supporter of Norton products, for many years. I have even used this app (through all its iterations) in other countries, and highly recommend it for such use. HOWEVER, the app should allow SOME control over whether to turn it on or off. Switching the button to “off” in iPhone settings does absolutely nothing. The app will continually try to ignore the request to turn it off. Why would someone want to turn off the app? Because at certain times, one would like to show his/her true location (some apps require location, and while using those, I do not want to show my location as elsewhere in the country). At other times, since my home is not within WiFi range of anyone else, I would like to decide whether to run the app, not be given no other option, with the (very) persistent “ON.” If Norton fixes this flaw, I will certainly improve my rating of their app.
    more
  • Needs work Sep 18, 2017

    By 2004-2013Corvette
    I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.
    more
  • Jan 14, 2021

    By Nicole Rogers
    It won't let me get past the start screen. It just keeps giving me an error saying I'm already subscribed to the item but I can get any further and there's no way to by pass that screen and there is no other option saying I already have a subscription. So, considering I can't even properly open the it's a 1 star for me.
    more
  • Doesn’t work, limits phone usability Oct 14, 2018

    By mslinscott
    This app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription.
    more
  • Jan 4, 2021

    By Pr Katz
    UPDATE: Acts up ALWAYS! Have to restart VPN several times a day! Why doesn't it turn itself on automatically when connected to any network? It should be always on. UPDATE: 8/13/2020 Why does it still, A YEAR LATER!, turn itself off silently? DAILY! Multiple times a day! It's still turning itself off all the time on my main phone and my brand new Tab, but the 20,000 year old galaxy 4, Norton is aces - lol. Not a good resume....
    more
  • Just don’t even bother to download it Jun 21, 2018

    By User user 321
    Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!
    more

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