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NordVPN – fast VPN app for privacy & security

NordVPN – fast VPN app for privacy & security

NordVPN apps

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4.3 Ratings 394K+ Reviews 10M+ Downloads
Featured on Best Apps for Hiding Your Identity Online on a Phone

About NordVPN – fast VPN app for privacy & security

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Ratings & Reviews

4.3
394.2K+ Ratings
  1. 5
    76%
  2. 4
    7%
  3. 3
    3%
  4. 2
    2%
  5. 1
    12%
  • Effective, clean, secure Jul 1, 2020

    By aqua_albatross
    I spent a lot of time researching what the BEST VPN for me would be. NordVPN came out in the lead for many reasons, but the big one was that the user interface is very clean and it doesn’t require advanced tech knowledge to understand how to set it up. I also have had great experience with using the help function / chat on the website. The major benefit for me as well was that it has a vast repository of “how to” / FAQ / What is.... etc. so I didn’t feel like I was out of my depth or intimidated because it was explained clearly and if you wanted to know more technical bits, then you can do that too. I think it just was really refreshing to have the service AND the product AND the quality all perform at such high levels consistently. So if you are looking for a VPN for security, for personal reasons, for watching your favorite shows abroad, or for anything really... Go with NordVPN because you won’t be disappointed.
    more
  • Great Service May 24, 2018

    By CCguru
    I find NordVPN a great service. I researched long and hard to see if there were any definite winners, and there were not. I think the biggest problem is potential conflicts of interest with the various reviewers. Still NordVPN seemed to come out at or near the top in most of the reviews, so with that I decided to give them a try. This is my first try at a VPN service, as such, so I am far from an expert in his area. I was looking for basically three things 1)ease of use, 2) security , and 3) speed. With NVPN I have been very pleased with all three, but there is a little room for improvement. This could easily be a stellar 5 Star service if they tweaked their client apps a bit. I have a 60 Mbps Internet service. My normal worst case is to drop to 20 Mbps. This sounds terrible, but it is not as bad as it sounds IMO. By switching to a different lightly loaded server, however, my speed only drops to around 55-58 Mbps which is basically imperceptible. Some of NVPN’s client apps make it easy to locate and select a nearby lightly loaded server and others don’t. It is important to seek out a good server if you are getting a real performance hit, so if NVPN would build this manual capability into their clients, through filtering etc, they would be exceptional and definitely 5 Star.
    more
  • Frustrating slow. Jul 28, 2019

    By Digital Ivy
    I paid for a 1 year subscription and use this app on my XS and on my PC. I use the option to let the app to choose the closest server. Nord VPN lags my apps on my phone, which is extremely annoying when using my phone for shopping in town. I often have had to wait for more than a minute for coupon apps to load and specific store apps to load content now. Some apps became so slow they wouldn’t load content at all making them useless. While aware that VPN slows connectivity slightly due to encryption, this is the first one I’ve used that creates such an issues that that I notice a huge difference. On two different occasions I’ve had to reinstall because for some reason Nord disconnected, the app and my phone won’t store my password for the app, which wouldn’t matter anyway because when I enter the password in, the app tried to log on then logs off, as if the password is wrong. I check several times, the pass isn’t wrong. Uninstalling and reinstalling immediately fixes this. For the most part I have no issues on my PC with this program. Every now and then it will disconnect and then just not reconnect again, leaving me offline all night. This isn’t something I have experienced prior to using this on my PC.
    more
  • Oct 19, 2020

    By Zach Paoli
    So far so good, I like how when I push the button it does things. Could we maybe try for a sound effect when connected? Like a "ping" or perhaps "woosh". However a respective "notification" sound of your choice would be cool. Also I found out the hardway that Jojo's bizarre adventure isn't subtitled in english on the japanese netflix...guess I should have expected that. Oh also BigMoneySalvia wanted me to leave this here as a token of love (_)_)::::::::D~~~
    more
  • Oct 18, 2020

    By Andrea Afifi
    I have used Nord VPN for 1 week. I am so impressed that I will always keep it as long as it stays reliable like this and fast! I went through Marfoogle's website for a 2-yr subscription. I'm sure I will love it the entire 2 years! I just hope that I can buy through Marf again! Thank you Nord for such a great service and the great way you are helping Marf and DeX to help others, such as myself. I will continue to support you as long as you support Marfoogle and DeX. Thnx again! FoogleFan
    more
  • Oct 10, 2020

    By Jean oiseau
    The android ver. of this app seems forgotten and isn't streamlined for use. 1) turn on VPN 2)hit P2P or obfuscated (which doesnt seem to matter bc any Country that you pick lights up in each category p2p, obfuscated etc) 3) Scroll all the way to the BOTTOM (bc I use U.S.), no favorites available so, this has to be done each time 4) pick a city til you find one that hasnt been 'flagged', this process can take UP to 6 times. Great service. Mediocre app.
    more
  • Drops and Slowly Plods Along Jun 10, 2020

    By ErikDPhillips
    I’m beginning to believe that NordVPN sets up first time users on a great speedy and stable server while in the introductory trial period and the moment the free user flips to being a paid customer...Alacazam! The carpet quickly gets yanked out from under us and we’re dumped into Slow Server and Dropping Disconnect Land. I mean... when I was using a trial membership, I remember connecting to a server that was located right here in my own home city of San Antonio. Not long after I remember purchasing into your agreement I noticed that San Antonio server was no longer available and for some reason I now always get put into Denver’s or Miami’s servers which are not fast, not stable and not convenient. I’ve got to go read the contract to see if I can cancel my membership long before the two-year subscription has been resolved. Also, whoever is the person that comments on every rating and/or issue...Please! Get a new script! You say the exact same thing to everyone’s problems. Once in a while when you suggest someone switch between protocols (tcp, etc.) I really really don’t feel confident that you know what it is you’re suggesting or why. No support person for an important system like a VPN should EVER say “it SEEMS to help some of our customers”...! I don’t want what SEEMS to work...I want to feel confident that you guys KNOW what the problems are and more importantly...what the actual fix is.
    more
  • Oct 20, 2020

    By Yun _gt
    Am just giving this one star co's of rating sake ...the app is very bad lately it used to work wonderfully before but since like two weeks ago I am unable to connect to any location.. keeps connecting Everytime . Am tired of this ,my subscription will end in year 2023 so please do something.
    more
  • Oct 17, 2020

    By Teddy
    I used this for a month or two without any problems, but then it started taking my money and said I wasn't subscribed. I contacted support and it got fixed, after a few days. But then when it was time for me to pay, it happened again, I wasn't going to keep contacting support every month, so i cancelled the subscription, I want a refund but its already past a week, so I don't know if that is possible. Also I discovered that my phone has a free vpn feature. Can I get a refund then?
    more
  • DONT DO IT! Nov 20, 2018

    By Jdbusinessmail
    So it has not even been ONE DAY since the horrible software went out...it kept reconnecting all of the sudden then ALL my apps did not work ...i have an iPhone 10 brand all filly updated...i make a complaint and they attempt to handle my complaint by asking me 200 questions????!!...then i ask WHAT ARE YOU DOING TO FIX MY PROBLEM..i submitted a ticket please fix it....i get the crazy runaround and am asked 200 questions..i even ask for a supervisor to no avail! i also see they are in Panama s thats a little sketchy idk ...CUSTOMER SERVICE IS HORRIBLE AND SO IS THE SOFTWARE...WHATS THE POINT? i downloaded express vpn and everything is awesome now ....my cousin also had that issue and he told me about it and he also went to express vpn ....these guys dont get that you just need a problem solved not 200 questions...its sad but i cant do nord vpn its 2018 and they are rude to customers and never touch your account to see of there is actually something wrong with the account or their server or anything....please do your research before buying this product its 100 a year btw and on the first day it started to act up UPDATE:i looked at the ripoff report review they have horrible reviews online and on this PLEASE DO YOU RESEARCH before buying! READ all the fraud billing charges and horrid connections everyone talks about and omg customer service is the worst!
    more
  1. Stay safe and totally private! Browse the internet with confidence using security software servicing over 5,000 servers in 60 countries
  2. All-around internet protection! Data is secured with military-grade encryption, while NordVPN hides your IP address, blocks pop-ups and more
  3. Fully committed to your privacy! No data from your internet searches/sessions is ever logged or kept

Reviewed by Kaylin on October 23, 2018

  • Effective, clean, secure Jul 1, 2020

    By aqua_albatross
    I spent a lot of time researching what the BEST VPN for me would be. NordVPN came out in the lead for many reasons, but the big one was that the user interface is very clean and it doesn’t require advanced tech knowledge to understand how to set it up. I also have had great experience with using the help function / chat on the website. The major benefit for me as well was that it has a vast repository of “how to” / FAQ / What is.... etc. so I didn’t feel like I was out of my depth or intimidated because it was explained clearly and if you wanted to know more technical bits, then you can do that too. I think it just was really refreshing to have the service AND the product AND the quality all perform at such high levels consistently. So if you are looking for a VPN for security, for personal reasons, for watching your favorite shows abroad, or for anything really... Go with NordVPN because you won’t be disappointed.
    more
  • Oct 19, 2020

    By Zach Paoli
    So far so good, I like how when I push the button it does things. Could we maybe try for a sound effect when connected? Like a "ping" or perhaps "woosh". However a respective "notification" sound of your choice would be cool. Also I found out the hardway that Jojo's bizarre adventure isn't subtitled in english on the japanese netflix...guess I should have expected that. Oh also BigMoneySalvia wanted me to leave this here as a token of love (_)_)::::::::D~~~
    more
  • Oct 18, 2020

    By Andrea Afifi
    I have used Nord VPN for 1 week. I am so impressed that I will always keep it as long as it stays reliable like this and fast! I went through Marfoogle's website for a 2-yr subscription. I'm sure I will love it the entire 2 years! I just hope that I can buy through Marf again! Thank you Nord for such a great service and the great way you are helping Marf and DeX to help others, such as myself. I will continue to support you as long as you support Marfoogle and DeX. Thnx again! FoogleFan
    more
  • Oct 3, 2020

    By Curtis Bond
    Excellent tool to keep your personal activity private! NordVPN is fast, reliable, and incredibly easy to use. It's so simple and user-friendly that I might actually get my mother to use the service. I just keep it on most of the time and usually don't even realize it's active. There's only one small annoyance, and that's with certain banking apps that force me to verify my identity everytime I sign in because they can't recognize my device. Other than that, fantastic!
    more
  • Peace of Mind Feb 2, 2019

    By theRealMickster
    I’m not a paranoid person, but I also don’t want to get burned for being naive. I did a lot of studying before choosing a VPN, and NordVPN has been giving me peace of mind, especially when I’m utilizing free WiFi at a cafe or hardware store. People ask me, “You have unlimited data! Why do you even connect to those routers?” Typically, it’s because I need to utilize some feature they’ve built into their system (to get you more connected with them in another way). There are certain sites or apps that this will slow down. Its not a glitch. It’s actually revealing as to what those apps really do when it comes to tracking your location or monitoring public use. Sometimes, it does slow down because of some communication issue somewhere in data path, but I either just keep going until it speeds up again, or I disconnect from my WiFi and reconnect. Then, it goes back to normal.
    more
  • Great Service May 24, 2018

    By CCguru
    I find NordVPN a great service. I researched long and hard to see if there were any definite winners, and there were not. I think the biggest problem is potential conflicts of interest with the various reviewers. Still NordVPN seemed to come out at or near the top in most of the reviews, so with that I decided to give them a try. This is my first try at a VPN service, as such, so I am far from an expert in his area. I was looking for basically three things 1)ease of use, 2) security , and 3) speed. With NVPN I have been very pleased with all three, but there is a little room for improvement. This could easily be a stellar 5 Star service if they tweaked their client apps a bit. I have a 60 Mbps Internet service. My normal worst case is to drop to 20 Mbps. This sounds terrible, but it is not as bad as it sounds IMO. By switching to a different lightly loaded server, however, my speed only drops to around 55-58 Mbps which is basically imperceptible. Some of NVPN’s client apps make it easy to locate and select a nearby lightly loaded server and others don’t. It is important to seek out a good server if you are getting a real performance hit, so if NVPN would build this manual capability into their clients, through filtering etc, they would be exceptional and definitely 5 Star.
    more
  • Great App, Room to Improve May 22, 2019

    By Floski123
    Nord is one of the better VPNs out there. I’m pretty satisfied with the desktop and mobile offering. The widget is extraordinarily helpful; I use quick connect a lot. There are some things to improve, largely around switching between data and WiFi. Sometimes, WiFi is on but only the LTE appears (without the VPN badge) and nothing goes through nor does it attempt to connect. It gets into a weird state between the WiFi trying to connect and applying VPN to the data connection. Weirdly it also doesn’t work with Bank of America, at all but that’s likely on their side of things; frustrating that I have to turn off VPN to mobile bank but whatcha gonna do Overall great product, I recommend it to anyone that’s looking. Once you get used to the slight drop in speed, as with any VPN, there’s no looking back to the days of insecure connections. It’d be great to see Nord continue innovating in the security space and offer even more tools down the road.
    more
  • Sends a Duplicate iMessage and a text message Sep 27, 2020

    By tweety624
    I love Nord VPN but I’ve been getting an iMessage and a text message when people text me for awhile now. The iMessage and text message are identical, saying the same thing on my iPhone. I have unlimited texts but for some people they don’t have unlimited texts. My son complains because on his end when I text him it goes to him as a regular SMS text message (in green) and he has an iPhone too and he should be getting an iMessage (which is blue). iMessages are encrypted and regular SMS texts are not. Also on my Mac I have to login to Nord VPN every time I use my Mac. They fixed that on the iPhone which is great. I have a 3 year subscription and really do love this app. It’s one of the best VPN’s for sure! If the 2 glitches above could be fixed, that would be Awesome. I deleted the Nord VPN app for a short time to test a free VPN in the App Store and it did not send a duplicate iMessage and SMS message so it is the Nord App. Thank you
    more
  • Overall Good Aug 2, 2018

    By DW65
    ****update****.....I signed out, deleted the app, restarted the phone, and re-downloaded and signed back in. Cities and correct distance are now working. While I’m glad it worked...this step should not have been necessary to get it working properly. FYI Im running iOS 11.4.1 on an iPhone X. Latest update...?? No cities listed when the 3 dot button is pressed for United States. Also, every server in the United States shows 6 miles from me which obviously is wrong. This has not been fixed in several updates. Finally average speeds have been dropping on MANY servers over the past couple of months. Please keep up and focus on quality of experience as your subscription base grows, I love Nord VPN but if I’m being honest...lately it has been frustrating, attention to detail seems to be lacking in several recent updates. Thank you for a great product, I have faith you will fix these items soon!
    more
  • Please fix the inability to use Google search! Sep 13, 2020

    By Bongdoobie
    We NEED an option to only show current IP’s that work with Google search. Just like any other option in the app settings. I’m so tired of switching IP’s to do a single Google search and it’s getting worse and worse! Google is continuously blocking searches from many IP’s. It’s getting really old to have to change IP’s literally five or six times to get an IP that google allows search from. I understand that Google see’s multiple searches from a VPN’s shared IP’s and and then blocks that IP for a time period. That’s fine, just give me the option to filter out those servers. Nord needs to create a continuously updated database of IP’s checked against google search. Then when a user selects the newly proposed Nord option/button/slider of “Only show current Google search servers” then when I’m shown a list of servers and IP’s to choose from or I’m selecting the automated “fastest server” button I will only be given servers that google isn’t currently blocking. I am so sick and tired of continually clearing cache/cookies and then trying new servers to find one that isn’t blocking google search. Just show me the ones that work with google! Yes, we all should use more privacy based options like DuckDuckGo but google is still the best search for the more detailed or obscure searches.
    more
  • Frustrating slow. Jul 28, 2019

    By Digital Ivy
    I paid for a 1 year subscription and use this app on my XS and on my PC. I use the option to let the app to choose the closest server. Nord VPN lags my apps on my phone, which is extremely annoying when using my phone for shopping in town. I often have had to wait for more than a minute for coupon apps to load and specific store apps to load content now. Some apps became so slow they wouldn’t load content at all making them useless. While aware that VPN slows connectivity slightly due to encryption, this is the first one I’ve used that creates such an issues that that I notice a huge difference. On two different occasions I’ve had to reinstall because for some reason Nord disconnected, the app and my phone won’t store my password for the app, which wouldn’t matter anyway because when I enter the password in, the app tried to log on then logs off, as if the password is wrong. I check several times, the pass isn’t wrong. Uninstalling and reinstalling immediately fixes this. For the most part I have no issues on my PC with this program. Every now and then it will disconnect and then just not reconnect again, leaving me offline all night. This isn’t something I have experienced prior to using this on my PC.
    more
  • When it works, it’s a great service Jul 8, 2020

    By WongD
    I’ve been using NordVPN for almost a week. The VPN provides great, fast internet connection that has almost no impact on latency or speed of any kind, from web-browsing to streaming to even playing video games. I love that one account allows me to use it for 6 devices, so I have one for my iPhone, one for my laptop and one for my PC. Again, no latency issues or speed impacts when I play Modern Warfare or some of my mobile games. So why 3*? That’s where I become annoyed with the inconsistency of the VPN connection. So it works great when it works, but for whatever reason when the connection to their servers suddenly stop, the whole crashes. From time to time on MW, I can see it rubbernecked and I’ll start teleporting several feet from my position. On my iPhone suddenly I get drops in connection, and my whole WiFi stops working. I have to turn off then turn on my WiFi on the phone to get it working again. I also noticed that if you stop using your iPhone and leave it on idle, when you wake it up/use it again, the VPN shuts off and has to turn back on again. It’s very inconsistent when VPN stays on.
    more
  • Consistent at being inconsistent May 2, 2020

    By Sciomar
    If there’s one thing this app is good at, it’s being consistently inconsistent. I have to continuously monitor server connection as it drops quite frequently while I am browsing or checking the news. I’m currently overseas so it’d be great if the app would work on its own without the need for a babysitter. A few of my apps cannot work unless it shows me to be stateside, which adds to the frustration of using this VPN. Update: I’ve taken the developer suggestion of switching to TCP and it’s still randomly dropping me. It has also uninstalled its certificate on its own, twice. Another issue I have is the inability to force it to only use servers from a particular country, I’ve tried methods of both auto connection and manually forcing it to my country of choice, only to find it has connected or tried to connect to two other countries at some period of use. At this rate I’m looking forward to getting back home and deleting this app from my devices. It seems good, when it wants to work correctly, it’s just having the patience for it to arrive at that point in time.
    more
  • Oct 20, 2020

    By Ryan J
    When its working, its great but sometimes the server crapped out and causing connection problem, which is a headache because chats and voice call can't connect until you manually check the connection and realizes that the VPN server is not working. So, I wish a new feature could automatically detect the VPN server is dying and switch it to a working server.
    more
  • Oct 11, 2020

    By yellow bat
    Nord has always been my go to VPN to have on all the time but in the past week Ive notice that it uses way more battery than before. I used my phone with and without the VPN and notice that when it's on, the battery depletes 60% more quickly which is unusable. My device is the Xiaomi Mi 9t Pro running on MIUI12 and I have tried everything (clearing cache and updating the app) but none helped. Please address this issue soon or I will be forced to use a different VPN.
    more
  • Oct 10, 2020

    By Jean oiseau
    The android ver. of this app seems forgotten and isn't streamlined for use. 1) turn on VPN 2)hit P2P or obfuscated (which doesnt seem to matter bc any Country that you pick lights up in each category p2p, obfuscated etc) 3) Scroll all the way to the BOTTOM (bc I use U.S.), no favorites available so, this has to be done each time 4) pick a city til you find one that hasnt been 'flagged', this process can take UP to 6 times. Great service. Mediocre app.
    more
  • Was Great but Terrible Lately Jan 28, 2020

    By Neon Ramen
    I’ve had my NordVPN since June and it has been great. Had no issues with it and I was very happy. Now all of a sudden over the last few weeks, the app has become absolute trash. Often takes forever to connect, forces me to close out of the app and reopen it, forces me to delete the app and reinstall numerous times just to be able to sign in. A new thing developed over the last few weeks too is it likes to sign me out of my account and then tell me my info is wrong. It won’t connect to a server, I go to the app and realize it’s because it randomly signed me out. I try to login with my credentials and it tells me it’s wrong. I’m able to sign in on the website with my credentials just fine. I delete the app and try again and still won’t work. Usually have to delete it a handful of times and wait an hour or so and then will let me sign back in with the same credentials I have been trying for the past hour. Not sure what they have done with the app over the last month or so, but it’s seriously trashed the functionality and ease of use. Getting pretty frustrated when I need to use my VPN daily at work and I have to sit here for an hour jerking around with the app because it won’t take my credentials.
    more
  • Oct 7, 2020

    By Bad Girl
    It works well.. once you're connected. The waiting time, however, to actually connect to a server takes SUPER long. I figured that if I restart my phone it would help the situation but so far, being able to connect to servers is taking wayyy too long. I didn't encounter this issue before but I feel like the more I use Nord, the more problems it shows. :/
    more
  • I would suggest no...don’t use it Jan 17, 2020

    By Mdscd
    I’ve got 2 years left on my paid subscription but it’s just too irritating to continue. I’ll take the loss. It used to work well. Then, a number of upgrades ago it went to hell. I keep upgrading hoping it will revert back to good. But it ain’t happening. Read the other comments. It’s not just me. One should not have to deal with customer service to have an app work. That means your app’s got issues. This one clearly has an issue with WiFi....and they know it. Go ahead and contact customer service...you’ll see. If you can’t connect shut off WiFi. Voila! Your on VPN. Now turn your WiFi back on. Voila! Your VPN disappears. Or maybe not. Sometimes this trick is what you have to do to reconnect. Who needs this BS? When you pick up your phone to access your email or the web or the App Store you don’t want to have to fiddle around for a few minutes to connect. The concept of a VPN is great. The execution of the service, at least in this case, just isn’t worth the hassle. When it works it’s great. When it doesn’t you’ll want to commit harikari. So ask yourself....do you feel lucky punk? Well....Do You????
    more
  • Major flaw with sign in Nov 1, 2019

    By Jimibrooklyn
    NordVPN frequently signs me out so when this happens and I try to connect to a location, not knowing I’ve been signed out, it will ask me for my password (relentlessly). If you’re like me and store your passwords on your phone you cannot get to them as long as the NordVPN password pop up window is on your screen. So when you instead select cancel it doesn’t do anything but cause that same window to pop up a split second later. Powering off and back on just brings you right back to it. The only work around I found to get me out of this mess was to put in a bogus password, multiple times (each giving you approximately 2 seconds of time), so that I could navigate to shutting off my WiFi. That stops it from asking you for your password. What a poor design. Now I always have to copy my password from my keychain before opening NordVPN just in case it’s signed me out. NordVPN you guys need to fix this.
    more
  • Drops and Slowly Plods Along Jun 10, 2020

    By ErikDPhillips
    I’m beginning to believe that NordVPN sets up first time users on a great speedy and stable server while in the introductory trial period and the moment the free user flips to being a paid customer...Alacazam! The carpet quickly gets yanked out from under us and we’re dumped into Slow Server and Dropping Disconnect Land. I mean... when I was using a trial membership, I remember connecting to a server that was located right here in my own home city of San Antonio. Not long after I remember purchasing into your agreement I noticed that San Antonio server was no longer available and for some reason I now always get put into Denver’s or Miami’s servers which are not fast, not stable and not convenient. I’ve got to go read the contract to see if I can cancel my membership long before the two-year subscription has been resolved. Also, whoever is the person that comments on every rating and/or issue...Please! Get a new script! You say the exact same thing to everyone’s problems. Once in a while when you suggest someone switch between protocols (tcp, etc.) I really really don’t feel confident that you know what it is you’re suggesting or why. No support person for an important system like a VPN should EVER say “it SEEMS to help some of our customers”...! I don’t want what SEEMS to work...I want to feel confident that you guys KNOW what the problems are and more importantly...what the actual fix is.
    more
  • Oct 20, 2020

    By Yun _gt
    Am just giving this one star co's of rating sake ...the app is very bad lately it used to work wonderfully before but since like two weeks ago I am unable to connect to any location.. keeps connecting Everytime . Am tired of this ,my subscription will end in year 2023 so please do something.
    more
  • Oct 17, 2020

    By Teddy
    I used this for a month or two without any problems, but then it started taking my money and said I wasn't subscribed. I contacted support and it got fixed, after a few days. But then when it was time for me to pay, it happened again, I wasn't going to keep contacting support every month, so i cancelled the subscription, I want a refund but its already past a week, so I don't know if that is possible. Also I discovered that my phone has a free vpn feature. Can I get a refund then?
    more
  • DONT DO IT! Nov 20, 2018

    By Jdbusinessmail
    So it has not even been ONE DAY since the horrible software went out...it kept reconnecting all of the sudden then ALL my apps did not work ...i have an iPhone 10 brand all filly updated...i make a complaint and they attempt to handle my complaint by asking me 200 questions????!!...then i ask WHAT ARE YOU DOING TO FIX MY PROBLEM..i submitted a ticket please fix it....i get the crazy runaround and am asked 200 questions..i even ask for a supervisor to no avail! i also see they are in Panama s thats a little sketchy idk ...CUSTOMER SERVICE IS HORRIBLE AND SO IS THE SOFTWARE...WHATS THE POINT? i downloaded express vpn and everything is awesome now ....my cousin also had that issue and he told me about it and he also went to express vpn ....these guys dont get that you just need a problem solved not 200 questions...its sad but i cant do nord vpn its 2018 and they are rude to customers and never touch your account to see of there is actually something wrong with the account or their server or anything....please do your research before buying this product its 100 a year btw and on the first day it started to act up UPDATE:i looked at the ripoff report review they have horrible reviews online and on this PLEASE DO YOU RESEARCH before buying! READ all the fraud billing charges and horrid connections everyone talks about and omg customer service is the worst!
    more
  • Oct 20, 2020

    By Joshua Graham
    Not worth the money. Wanted to use this for streaming service however dns is glitchy at best and unable to cast to TV when using the app so it defeats the purpose of having the vpn.
    more

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