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NOOK: Read eBooks & Magazines

NOOK: Read eBooks & Magazines

Barnes & Noble

Barnes & Noble’s award-winning book discovery and digital reading experience.

4.4 Ratings 306K+ Reviews 10M+ Downloads

Ratings & Reviews

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  • img Community
    You can earn money and leanr also
    img by Annarry
    1 year ago
  • img Expert
    1. Incredibly vast library of over 4,000,000 eBooks, magazines and more
    2. Personalize it! Change font styles and background colors, share items across social media and organize Library into custom collections
    3. Unique Zoom View™ gives you the all-immersive, guided tour through your reading experience

    Reviewed by Laura S on February 8, 2018

  • Apr 9, 2021

    By Pa Williams
    In recent months when I open an ebook to read I'm getting an annoying voice telling me what page I'm reading and how many pages are left. Well I'm happy to report the issue has been solved. B&N customer service rep recommended that I sign-out of the app, un-install the app, re-install the app, and then sign back in again. It worked. The annoying voice is gone. Thank you!!! 🤗
  • Not happy with the new update! Dec 13, 2018

    By JAMarsh65
    Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)
  • Apr 13, 2021

    By Robert L. Vollmers
    The nook app is good, but I found a glitch in it. This issue happens on both of my devices, a Motorola Moto Z phone and a HP Chromebook. Often, when I click on highlighted words to remove the highlight, it acts like I clicked in the middle of the page which brings out the Nook Reading Tools instead of the popup menu for highlighting. Please fix this issue. Thank you.
  • Alright performance, gets the job done. Dec 11, 2019

    By minttoann
    I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.
  • Will Not Keep My Place Feb 22, 2019

    By Vineyardtim
    I like Barnes and Noble. I’ve been a faithful customer for twenty five years. And I used to like the Nook App. But this new version is frustrating to the point of not being worth using anymore. Since the update, the app doesn’t keep my place in the book I’m reading. It freezes on one page in a book and returns to that page every time, no matter how far past the page I’ve read. If I turn the iPad, instead of changing orientation to landscape or portrait, it take me back to the page it’s stuck on. If I close the app or go to the library, when I return to the book it takes me back to the page. At this point I have to write down the page number to search for it or scroll for some time until I get to where I left off. I tried bookmarking the page, but it also clears the bookmark whenever I turn the iPad or get out of the book. It also isn’t syncing across devices. The updated app was supposed to make reading and keeping your place easier. It does the opposite. Very disappointing.
  • Very poor customer service Oct 10, 2020

    By hacienda57
    Buyer beware. So after who knows how many years of using the nook app, i can tell you i have downloaded 411 nook books from Barnes and Noble i finally got royally scr**** . I ordered a new book and it got stuck in permanent processing. Called customer support and was told their system was undergoing maintenance. Very well, i asked them to cancel my order. Was told they couldn’t as the order was “ already in processing” i stated the obvious, “how can it be in process if the system is undergoing maintenance”? They also couldn’t specify how long the maintenance would last. So, the upshot is i could have my nook book in 10 minutes, or 10 days, OR i could roll out to my local B&N which is 20 mins away and buy the paperback at the same price. Kind of defeats the online purpose i feel. I would have thought i could have gotten a pop up warning about the maintenance and my order could take longer than normal but I guess we all know why THAT didn’t actually happen.
  • Mar 13, 2021

    By Mary K
    Latest update changed the font size settings so the text is always either way too big or way too small on my Galaxy Tab S2. I always had it set to the 4th smallest font and now that is ridiculously too big, yet the next smaller size is so small I can barely see it. This is the case on all of my books. Please bring back that missing size so I can read without the constant distraction.
  • APP Support needs improvement Aug 20, 2017

    By Nemo Software Engineer
    I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.
  • Apr 9, 2021

    By Pa Williams
    In recent months when I open an ebook to read I'm getting an annoying voice telling me what page I'm reading and how many pages are left. Well I'm happy to report the issue has been solved. B&N customer service rep recommended that I sign-out of the app, un-install the app, re-install the app, and then sign back in again. It worked. The annoying voice is gone. Thank you!!! 🤗
  • Not happy with the new update! Dec 13, 2018

    By JAMarsh65
    Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)
  • Apr 13, 2021

    By Robert L. Vollmers
    The nook app is good, but I found a glitch in it. This issue happens on both of my devices, a Motorola Moto Z phone and a HP Chromebook. Often, when I click on highlighted words to remove the highlight, it acts like I clicked in the middle of the page which brings out the Nook Reading Tools instead of the popup menu for highlighting. Please fix this issue. Thank you.
  • Alright performance, gets the job done. Dec 11, 2019

    By minttoann
    I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.
  • Will Not Keep My Place Feb 22, 2019

    By Vineyardtim
    I like Barnes and Noble. I’ve been a faithful customer for twenty five years. And I used to like the Nook App. But this new version is frustrating to the point of not being worth using anymore. Since the update, the app doesn’t keep my place in the book I’m reading. It freezes on one page in a book and returns to that page every time, no matter how far past the page I’ve read. If I turn the iPad, instead of changing orientation to landscape or portrait, it take me back to the page it’s stuck on. If I close the app or go to the library, when I return to the book it takes me back to the page. At this point I have to write down the page number to search for it or scroll for some time until I get to where I left off. I tried bookmarking the page, but it also clears the bookmark whenever I turn the iPad or get out of the book. It also isn’t syncing across devices. The updated app was supposed to make reading and keeping your place easier. It does the opposite. Very disappointing.
  • Very poor customer service Oct 10, 2020

    By hacienda57
    Buyer beware. So after who knows how many years of using the nook app, i can tell you i have downloaded 411 nook books from Barnes and Noble i finally got royally scr**** . I ordered a new book and it got stuck in permanent processing. Called customer support and was told their system was undergoing maintenance. Very well, i asked them to cancel my order. Was told they couldn’t as the order was “ already in processing” i stated the obvious, “how can it be in process if the system is undergoing maintenance”? They also couldn’t specify how long the maintenance would last. So, the upshot is i could have my nook book in 10 minutes, or 10 days, OR i could roll out to my local B&N which is 20 mins away and buy the paperback at the same price. Kind of defeats the online purpose i feel. I would have thought i could have gotten a pop up warning about the maintenance and my order could take longer than normal but I guess we all know why THAT didn’t actually happen.
  • Mar 13, 2021

    By Mary K
    Latest update changed the font size settings so the text is always either way too big or way too small on my Galaxy Tab S2. I always had it set to the 4th smallest font and now that is ridiculously too big, yet the next smaller size is so small I can barely see it. This is the case on all of my books. Please bring back that missing size so I can read without the constant distraction.
  • APP Support needs improvement Aug 20, 2017

    By Nemo Software Engineer
    I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.
  • Mar 8, 2021

    By Paul Holmes
    Copied this from my Note 8 to my new phone ZFold2) and it refuses to open, stating "too many redirects" deleted all cookies from the phone, same error. Then it said I need to play with HTTP, headers, etc. If this app does not work on the latest Android/phones, wish i'd had known. 3-8-21 Got it to work after something was fixed, so it seems okay now. I still postpone updates, every time they ask, to insure they have enough time to be tested so my system/libraries aren't destroyed.
  • So-called Improvements Jan 27, 2019

    By Not So Happy in Atlanta
    I enjoy reading on Nook, but really dislike a couple of the "improvements" that came with the upgrades. The first was a change in the dictionary feature - one can no longer modify a word to look up another, and the second, and much more aggravating, is the change in locating archived books. One used to be able to access all the archived books by simply changing the drop down box in the library to "archive", and there they all were. Now, supposedly, you touch "all titles", then "recent", then "filter" under that, but on my iPad, this does not do anything helpful. It merely gives you recently archived books. It certainly does not give you your entire archived library. I fail to understand why it seems that most upgrades in technology must then become less user friendly and require more step to get what was once easily available. "Irritating" is an understatement!
  • Apr 18, 2021

    By Mark Roggenbuck
    I just tried the new article mode for magazines. It is almost useless. It gives a good presentation, but you cannot make a bookmark or use the dictionary. If you close the app or go to the store and return to your article, you will go back to the start of it, not where you left off. You could read in page mode, but that does not have the ability to change fonts, background color, etc. Also, the font is very small. This is really frustrating. I could get along without the dictionary (although I would rather have it), but not being able to save my location in magazines while in article mode is really, really, bad. Please fix this.
  • Frustrating, riddled with bugs, counterintuitive Jun 20, 2019

    By KA Jiang
    I used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!
  • Apr 11, 2021

    By riddelable
    App keeps glitching in format every time I switch to another app (like if I Google a concept) and then come back to it, make/read my notes, etc. The pages shift downward with the page number covering the words. When I highlight, it's off center what I wanted to highlight and glitches. I have to restart the app manually to correct formating settings every time.
  • Apr 8, 2021

    By Naomi
    Usually a good app but it suddenly won't let me download any of my undownloaded books. It just stays at 0%. This is a huge issue and I would not recommend this app until it is resolved.
  • Mar 15, 2021

    By Michele Cameron
    After update I opened my Nook and got a message saying "An Error has occurred" My system shut down and now everything is gone out of my library, all my books that I purchased gone and it won't let me sign into my account. This needs fixed!!!!!
  • Getting better but still needs work Jan 3, 2019

    By Too old to tap
    When I started this review, I was more glad (see next paragraph) than I am now. Every update seems to decrease function and, today, no txt appears for any book I open. I may be finished trying to make it work. Sorry I recently purchased several new titles! Glad to have Nook on my iPad but wish maneuvering through the app wasn't so clunky. Not close to ease of Nook device but still better than earlier version. Why the app can't let you purchase but the device can is unfathomable. Other reviewers have mentioned the inconsistent sync function which appears to have gotten worse: why can't you fix this? Your tech support doesn't take the time to read the question being asked and makes useless, futile suggestions. Had thought I wouldn't change because I have too many titles to use different one, today's experience may have convinced me to move on. My final comment relates to the inability to utilize coupons for Nook purchases. The price fixing on e-books is a disgrace. The only advantage is portability and it does not outweigh the cost differential and the inability to lend any book I own to anyone I wish. Technology has bypassed common sense again!!
  • Mar 23, 2021

    By Kimberly Borcherding
    Think there is a bug. Has been working perfectly and now it refuses to open. Samsung tablet gives error message that app keeps closing. Have uninstalled and reinstalled several times in the past day or so just to read my book.
  • HATE the changes. Nov 14, 2018

    By Jv wijrvberuifnjeornfojer
    The layout is overly complicated and annoying. The app deletes books from the device without permission. The “recent reads” are books I read three years ago and I have to dig for the actual book I am reading every time. Detail vs cover view does not toggle for the library list, only for shelves which I consider a waste of time and don’t use. The registered devices no longer show up on my account on the site either. It has become annoying enough that I have been using Kindle more and more, and the only books I have gotten through B&N in ages were from gift certificates people gave me. Also, downloads take forever. Kindle books, even illustrated ones, are ready to go in under a minute, usually in fifteen seconds or less. This thing is taking two to five per book, occasionally longer. Is it because it is updating all those stupid preview samples in the store first? It sounds silly, but when you are in a hurry to leave and the app has taken all the books off yet again, it adds to the frustration considerably to have to stand there and wait for the download to finish. If I could get the books I own from b&n into the kindle app I would pitch the nook app for good.
  • Mar 11, 2021

    By Krista Blievernicht
    Meh I'll just go back to using kindle until there's a continuous scrolling mode 1. I was really disappointed that I wasn't able to read my pre-ordered book at midnight of release day like I do with kindle 2. There is no continous scrolling mode which is so much easier on the eyes and its similar to How we read online anyway so I prefer that for cell phone use. 3. The design was kinda clunky and took some getting used to figureout Pluses-better reading color schemes
  • Apr 24, 2021

    By Bry Schwagger
    Needs a sort/filter feature, for genres in the very least. Also, there does not seem to be genres listed under each book.
  • img Community
    You can earn money and leanr also
    img by Annarry
    1 year ago
  • img Expert
    1. Incredibly vast library of over 4,000,000 eBooks, magazines and more
    2. Personalize it! Change font styles and background colors, share items across social media and organize Library into custom collections
    3. Unique Zoom View™ gives you the all-immersive, guided tour through your reading experience

    Reviewed by Laura S on February 8, 2018

  • Not happy with the new update! Dec 13, 2018

    By JAMarsh65
    Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)
  • Alright performance, gets the job done. Dec 11, 2019

    By minttoann
    I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.
  • Will Not Keep My Place Feb 22, 2019

    By Vineyardtim
    I like Barnes and Noble. I’ve been a faithful customer for twenty five years. And I used to like the Nook App. But this new version is frustrating to the point of not being worth using anymore. Since the update, the app doesn’t keep my place in the book I’m reading. It freezes on one page in a book and returns to that page every time, no matter how far past the page I’ve read. If I turn the iPad, instead of changing orientation to landscape or portrait, it take me back to the page it’s stuck on. If I close the app or go to the library, when I return to the book it takes me back to the page. At this point I have to write down the page number to search for it or scroll for some time until I get to where I left off. I tried bookmarking the page, but it also clears the bookmark whenever I turn the iPad or get out of the book. It also isn’t syncing across devices. The updated app was supposed to make reading and keeping your place easier. It does the opposite. Very disappointing.
  • Very poor customer service Oct 10, 2020

    By hacienda57
    Buyer beware. So after who knows how many years of using the nook app, i can tell you i have downloaded 411 nook books from Barnes and Noble i finally got royally scr**** . I ordered a new book and it got stuck in permanent processing. Called customer support and was told their system was undergoing maintenance. Very well, i asked them to cancel my order. Was told they couldn’t as the order was “ already in processing” i stated the obvious, “how can it be in process if the system is undergoing maintenance”? They also couldn’t specify how long the maintenance would last. So, the upshot is i could have my nook book in 10 minutes, or 10 days, OR i could roll out to my local B&N which is 20 mins away and buy the paperback at the same price. Kind of defeats the online purpose i feel. I would have thought i could have gotten a pop up warning about the maintenance and my order could take longer than normal but I guess we all know why THAT didn’t actually happen.
  • So-called Improvements Jan 27, 2019

    By Not So Happy in Atlanta
    I enjoy reading on Nook, but really dislike a couple of the "improvements" that came with the upgrades. The first was a change in the dictionary feature - one can no longer modify a word to look up another, and the second, and much more aggravating, is the change in locating archived books. One used to be able to access all the archived books by simply changing the drop down box in the library to "archive", and there they all were. Now, supposedly, you touch "all titles", then "recent", then "filter" under that, but on my iPad, this does not do anything helpful. It merely gives you recently archived books. It certainly does not give you your entire archived library. I fail to understand why it seems that most upgrades in technology must then become less user friendly and require more step to get what was once easily available. "Irritating" is an understatement!
  • Love the app but for one thing Dec 26, 2017

    By Twirlingirl
    I love the nook app I can read all my favorite authors when I want where I want as long as I have my phone!!! My only issue is that when I’m trying to group books that apart of the same series once you’ve reached your allotted regrouping number your not allow this bugs me because there are times when I purchase books they don’t always go into the already grouped series group and when you go to group sometimes you get a message that says the Nook team will look into the matter you sent us your concern about the next time the app updates well I don’t like this because there are times when the app doesn’t update so you have about 11 books that belonged grouped together but I have to wait until the new update comes out! But besides this I love this app and enjoy reading all the hundreds of books I have saved onto my account!!!
  • Mar 14, 2021

    By Janice Waddell
    The latest update is not allowing me to add books to my bookshelves! I love the app for reading my books. I have about 2,000 now! But, not being able to put books in my bookshelves is irritating!
  • Love my nook Oct 4, 2017

    By Cjmhsssad
    I've had my nook for years. I found taking hard covers places difficult due to size and weight. I don't have a problem with the hyphenation or wrapping of text since I u sweats s that different font sizes will place differently in the viewing page. One suggestion to display by author is a good one since sometimes it alphabetizes by 'The'. For people who can't remember what they've read, they can try archiving books once finished. They are available to unarchive if they want. Keeps the volume down. The fact that I also have the app on my iPhone and tablet allows me to read anywhere. You can also archive a book from your phone or tablet. One suggestion I would offer is Xcode the reader to be able to group 'like' books together while still grouping by author, i.e. Mystery vs Horror vs Self Help vs Health, etc. I would recommend nook for everyone.
  • Apr 4, 2021

    By Bgon
    I love this app. Not many apps can you find good books for free. You guys rock for that. Keep it up. Since downloading this app, I've realized how much I actually like reading so thanks. I've learned so much
  • Absolutely love nook!! Mar 27, 2019

    By Kgil5588
    I was always someone who swore I'd never use nook or read on my phone/tablet, because I loved feeling my book and holding it, turning the page, etc. But I'll honestly never go back! Lol! Nook is incredible!! Sooo easy and convenient to use. I eat all the time when I read, & it's soo much easier to just tap my screen to turn a page rather than try and hold my book down and turn a page while I eat and read. I also love how nook prices are so much cheaper than buying an actual, physical book. I love that I can read anywhere, anytime at just the touch of my screen. No bookmark required and I always have my phone on hand. I love it!!! I love how I can see what books are rated high and/or recommended for me. I honestly can't say enough good things about nook!!! Love it love it love it!!! The app is amazing!! 👍🏻 👌🏻 💞 🌟 ✨ 💖☺️🙏🏻😍🥰💝🤗😚💓
  • Apr 9, 2021

    By Pa Williams
    In recent months when I open an ebook to read I'm getting an annoying voice telling me what page I'm reading and how many pages are left. Well I'm happy to report the issue has been solved. B&N customer service rep recommended that I sign-out of the app, un-install the app, re-install the app, and then sign back in again. It worked. The annoying voice is gone. Thank you!!! 🤗
  • APP Support needs improvement Aug 20, 2017

    By Nemo Software Engineer
    I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.
  • Losing all my books Mar 22, 2018

    By Waldo32
    I am absolutely sick and tired of the Nook app suddenly deciding I am running a little too low on disk space for its own comfort (2.26 GB available) and removing the books from my device and making me download them again. STUPID. No other app does this to me. So, on multiple occasions, I open my Nook app because I’m in the middle of no where (meaning “NO INTERNET ACCESS”) and low & behold ... all my books are gone. My books are the most important item on my iPad ... more than my music, movies, etc. I sure wish Barnes & Noble agreed with me, but obviously not. Nook really, really needs a switch where I can select “NEVER REMOVE A BOOK FROM THIS DEVICE WITHOUT MY EXPLICIT PERMISSION. I AM AN ADULT AND FULLY AWARE OF THE POTENTIAL CONSEQUENCES OF MY DECISION.” If this is something Apple forced on you, that would be good to know too. Please get this fixed. I’m tired of lugging around a semi-useful paper weight when I’m traveling in remote areas. BTW, it’s also a pain to keep re-downloading my books over and over.
  • A small quibble May 14, 2018

    By annefj
    I’ve owned a Nook Color since they first came out, then continued to read on my iPad when it’s battery stopped taking a charge. I now also own a Nook Paperwhite and the problem I have with the device and the app is font size. On my iPad Pro, I can’t get the font size to increase as much as I need for my poor eyesight and on the Paperwhite, the largest font size is so big it seems only a few words fit on the screen, while the next size down isn’t quite large enough. I didn’t have this problem with my original Nook device and seem to remember being able to increase the font size further on the Nook app before it was last updated. This is why I read ebooks nowadays—because the print size on everything else, from books to magazines, is too small. It would be wonderful if an intermediate font size could be provided for the Paperwhite and the ability to further increase font size in the Nook app.
  • Love nook on Samsung device but HATE the apple version Sep 30, 2017

    By Ananna mouse
    I'm sorry and this says more about apple products than anything else. Everything is very user friendly and harmonious with my samsung devices (note I said devices, as in more than one) but anything I try to do with my apple products is apparently protected by the CIA and NASA. At one point I was even questioning my own existence and security trying to log into my own account. Thinking to myself, "It's me right, that's my name and password." Then after a fingerprint, my password, a hair sample and my second born later, I still can't open the book I paid for (over 5 years ago, yes I'm a re-reader) and am trying to retrieve from the archive 30 minutes later. But if I log onto my phone or computer (not apple products) I can do so and then update my apple device to read my book.
  • Apr 13, 2021

    By Robert L. Vollmers
    The nook app is good, but I found a glitch in it. This issue happens on both of my devices, a Motorola Moto Z phone and a HP Chromebook. Often, when I click on highlighted words to remove the highlight, it acts like I clicked in the middle of the page which brings out the Nook Reading Tools instead of the popup menu for highlighting. Please fix this issue. Thank you.
  • Mar 13, 2021

    By Mary K
    Latest update changed the font size settings so the text is always either way too big or way too small on my Galaxy Tab S2. I always had it set to the 4th smallest font and now that is ridiculously too big, yet the next smaller size is so small I can barely see it. This is the case on all of my books. Please bring back that missing size so I can read without the constant distraction.
  • Mar 8, 2021

    By Paul Holmes
    Copied this from my Note 8 to my new phone ZFold2) and it refuses to open, stating "too many redirects" deleted all cookies from the phone, same error. Then it said I need to play with HTTP, headers, etc. If this app does not work on the latest Android/phones, wish i'd had known. 3-8-21 Got it to work after something was fixed, so it seems okay now. I still postpone updates, every time they ask, to insure they have enough time to be tested so my system/libraries aren't destroyed.
  • Mar 10, 2021

    By Vicky Roark
    Continually "loads" random blank pages. Must log out, clear cache, and start over. App should be better than this. Won't buy another ebook until I can get complete content of the first book I purchased.
  • Apr 8, 2021

    By Naomi
    Usually a good app but it suddenly won't let me download any of my undownloaded books. It just stays at 0%. This is a huge issue and I would not recommend this app until it is resolved.
  • Mar 11, 2021

    By Krista Blievernicht
    Meh I'll just go back to using kindle until there's a continuous scrolling mode 1. I was really disappointed that I wasn't able to read my pre-ordered book at midnight of release day like I do with kindle 2. There is no continous scrolling mode which is so much easier on the eyes and its similar to How we read online anyway so I prefer that for cell phone use. 3. The design was kinda clunky and took some getting used to figureout Pluses-better reading color schemes
  • Apr 18, 2021

    By Mark Roggenbuck
    I just tried the new article mode for magazines. It is almost useless. It gives a good presentation, but you cannot make a bookmark or use the dictionary. If you close the app or go to the store and return to your article, you will go back to the start of it, not where you left off. You could read in page mode, but that does not have the ability to change fonts, background color, etc. Also, the font is very small. This is really frustrating. I could get along without the dictionary (although I would rather have it), but not being able to save my location in magazines while in article mode is really, really, bad. Please fix this.
  • Frustrating, riddled with bugs, counterintuitive Jun 20, 2019

    By KA Jiang
    I used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!
  • Apr 11, 2021

    By riddelable
    App keeps glitching in format every time I switch to another app (like if I Google a concept) and then come back to it, make/read my notes, etc. The pages shift downward with the page number covering the words. When I highlight, it's off center what I wanted to highlight and glitches. I have to restart the app manually to correct formating settings every time.
  • Mar 15, 2021

    By Michele Cameron
    After update I opened my Nook and got a message saying "An Error has occurred" My system shut down and now everything is gone out of my library, all my books that I purchased gone and it won't let me sign into my account. This needs fixed!!!!!
  • Getting better but still needs work Jan 3, 2019

    By Too old to tap
    When I started this review, I was more glad (see next paragraph) than I am now. Every update seems to decrease function and, today, no txt appears for any book I open. I may be finished trying to make it work. Sorry I recently purchased several new titles! Glad to have Nook on my iPad but wish maneuvering through the app wasn't so clunky. Not close to ease of Nook device but still better than earlier version. Why the app can't let you purchase but the device can is unfathomable. Other reviewers have mentioned the inconsistent sync function which appears to have gotten worse: why can't you fix this? Your tech support doesn't take the time to read the question being asked and makes useless, futile suggestions. Had thought I wouldn't change because I have too many titles to use different one, today's experience may have convinced me to move on. My final comment relates to the inability to utilize coupons for Nook purchases. The price fixing on e-books is a disgrace. The only advantage is portability and it does not outweigh the cost differential and the inability to lend any book I own to anyone I wish. Technology has bypassed common sense again!!
  • Mar 23, 2021

    By Kimberly Borcherding
    Think there is a bug. Has been working perfectly and now it refuses to open. Samsung tablet gives error message that app keeps closing. Have uninstalled and reinstalled several times in the past day or so just to read my book.
  • HATE the changes. Nov 14, 2018

    By Jv wijrvberuifnjeornfojer
    The layout is overly complicated and annoying. The app deletes books from the device without permission. The “recent reads” are books I read three years ago and I have to dig for the actual book I am reading every time. Detail vs cover view does not toggle for the library list, only for shelves which I consider a waste of time and don’t use. The registered devices no longer show up on my account on the site either. It has become annoying enough that I have been using Kindle more and more, and the only books I have gotten through B&N in ages were from gift certificates people gave me. Also, downloads take forever. Kindle books, even illustrated ones, are ready to go in under a minute, usually in fifteen seconds or less. This thing is taking two to five per book, occasionally longer. Is it because it is updating all those stupid preview samples in the store first? It sounds silly, but when you are in a hurry to leave and the app has taken all the books off yet again, it adds to the frustration considerably to have to stand there and wait for the download to finish. If I could get the books I own from b&n into the kindle app I would pitch the nook app for good.
  • Apr 24, 2021

    By Bry Schwagger
    Needs a sort/filter feature, for genres in the very least. Also, there does not seem to be genres listed under each book.
  • May 1, 2021

    By David Chase
    It's broken -- display is all black, tried messing with themes and device settings, remains black. I do not recommend. (This is on a Pixelbook)
  • Apr 11, 2021

    By John Vivian
    Your upgrade sucks. I can no longer find my library on my computer/tablet.. So is B&N going to buy back my library. Just fix you damn app so I can read once again on my Lenovo chromebook. Or do I just have to eat them. Fix your damn act. 2 months later: I am through buying books via Nook. Your app just plain sucks. I guess my library is lost for good. It's too bad I can't transfer them to Kindle or Google. At least they seem to care. FINALLY---the app finally works. Thak you!!

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