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NOOK: Read eBooks & Magazines

NOOK: Read eBooks & Magazines

Barnes & Noble

Barnes & Noble’s award-winning book discovery and digital reading experience.

4.4 Ratings 308K+ Reviews 10M+ Downloads

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Ratings & Reviews

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  • img Community
    You can earn money and leanr also
    img by Annarry
    2 years ago
  • img Expert
    1. Incredibly vast library of over 4,000,000 eBooks, magazines and more
    2. Personalize it! Change font styles and background colors, share items across social media and organize Library into custom collections
    3. Unique Zoom View™ gives you the all-immersive, guided tour through your reading experience

    Reviewed by Laura S on February 8, 2018

  • Not happy with the new update! Dec 13, 2018

    By JAMarsh65
    Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)
  • Alright performance, gets the job done. Dec 11, 2019

    By minttoann
    I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.
  • Will Not Keep My Place Feb 22, 2019

    By Vineyardtim
    I like Barnes and Noble. I’ve been a faithful customer for twenty five years. And I used to like the Nook App. But this new version is frustrating to the point of not being worth using anymore. Since the update, the app doesn’t keep my place in the book I’m reading. It freezes on one page in a book and returns to that page every time, no matter how far past the page I’ve read. If I turn the iPad, instead of changing orientation to landscape or portrait, it take me back to the page it’s stuck on. If I close the app or go to the library, when I return to the book it takes me back to the page. At this point I have to write down the page number to search for it or scroll for some time until I get to where I left off. I tried bookmarking the page, but it also clears the bookmark whenever I turn the iPad or get out of the book. It also isn’t syncing across devices. The updated app was supposed to make reading and keeping your place easier. It does the opposite. Very disappointing.
  • Very poor customer service Oct 10, 2020

    By hacienda57
    Buyer beware. So after who knows how many years of using the nook app, i can tell you i have downloaded 411 nook books from Barnes and Noble i finally got royally scr**** . I ordered a new book and it got stuck in permanent processing. Called customer support and was told their system was undergoing maintenance. Very well, i asked them to cancel my order. Was told they couldn’t as the order was “ already in processing” i stated the obvious, “how can it be in process if the system is undergoing maintenance”? They also couldn’t specify how long the maintenance would last. So, the upshot is i could have my nook book in 10 minutes, or 10 days, OR i could roll out to my local B&N which is 20 mins away and buy the paperback at the same price. Kind of defeats the online purpose i feel. I would have thought i could have gotten a pop up warning about the maintenance and my order could take longer than normal but I guess we all know why THAT didn’t actually happen.
  • A good reader, but not flawless Jun 20, 2021

    By adj1949
    While I have had my Nook reader for several years now, I generally read on my iPad (iOS 14.6) which I use for many tasks. Lately, I have noticed some quirks in the Reader such as: 1) Turning a page to find the next page to be a previous page that I read several minutes ago. The following pages all repeat in order until…once again, the whole section of pages continues to repeat. If I continue to advance forward (hoping to arrive at the next page where I had departed from) the section of pages just continue to repeat. I don’t know if this is a problem with this book I am reading or the Reader, or the link to the B&N Website.(???) 2) Sometimes my attempt to turn a page will not work. I have made several following attempts immediately following, but have discovered the page will only turn after I have paused my attempts approximately 15-20 seconds. (again..???) These events have not been regular or predictable. I also have a newer model iPad and have high-speed wifi with good coverage around my home.
  • Jun 9, 2021

    By Janice Waddell
    The latest update is not allowing me to add books to my bookshelves! I love the app for reading my books. I have about 2,000 now! But, not being able to put books in my bookshelves is irritating! Update it let me add new shelves for a time, now it won't work again!
  • APP Support needs improvement Aug 20, 2017

    By Nemo Software Engineer
    I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.
  • So-called Improvements Jan 27, 2019

    By Not So Happy in Atlanta
    I enjoy reading on Nook, but really dislike a couple of the "improvements" that came with the upgrades. The first was a change in the dictionary feature - one can no longer modify a word to look up another, and the second, and much more aggravating, is the change in locating archived books. One used to be able to access all the archived books by simply changing the drop down box in the library to "archive", and there they all were. Now, supposedly, you touch "all titles", then "recent", then "filter" under that, but on my iPad, this does not do anything helpful. It merely gives you recently archived books. It certainly does not give you your entire archived library. I fail to understand why it seems that most upgrades in technology must then become less user friendly and require more step to get what was once easily available. "Irritating" is an understatement!
  • Not happy with the new update! Dec 13, 2018

    By JAMarsh65
    Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)
  • Alright performance, gets the job done. Dec 11, 2019

    By minttoann
    I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.
  • Will Not Keep My Place Feb 22, 2019

    By Vineyardtim
    I like Barnes and Noble. I’ve been a faithful customer for twenty five years. And I used to like the Nook App. But this new version is frustrating to the point of not being worth using anymore. Since the update, the app doesn’t keep my place in the book I’m reading. It freezes on one page in a book and returns to that page every time, no matter how far past the page I’ve read. If I turn the iPad, instead of changing orientation to landscape or portrait, it take me back to the page it’s stuck on. If I close the app or go to the library, when I return to the book it takes me back to the page. At this point I have to write down the page number to search for it or scroll for some time until I get to where I left off. I tried bookmarking the page, but it also clears the bookmark whenever I turn the iPad or get out of the book. It also isn’t syncing across devices. The updated app was supposed to make reading and keeping your place easier. It does the opposite. Very disappointing.
  • Very poor customer service Oct 10, 2020

    By hacienda57
    Buyer beware. So after who knows how many years of using the nook app, i can tell you i have downloaded 411 nook books from Barnes and Noble i finally got royally scr**** . I ordered a new book and it got stuck in permanent processing. Called customer support and was told their system was undergoing maintenance. Very well, i asked them to cancel my order. Was told they couldn’t as the order was “ already in processing” i stated the obvious, “how can it be in process if the system is undergoing maintenance”? They also couldn’t specify how long the maintenance would last. So, the upshot is i could have my nook book in 10 minutes, or 10 days, OR i could roll out to my local B&N which is 20 mins away and buy the paperback at the same price. Kind of defeats the online purpose i feel. I would have thought i could have gotten a pop up warning about the maintenance and my order could take longer than normal but I guess we all know why THAT didn’t actually happen.
  • A good reader, but not flawless Jun 20, 2021

    By adj1949
    While I have had my Nook reader for several years now, I generally read on my iPad (iOS 14.6) which I use for many tasks. Lately, I have noticed some quirks in the Reader such as: 1) Turning a page to find the next page to be a previous page that I read several minutes ago. The following pages all repeat in order until…once again, the whole section of pages continues to repeat. If I continue to advance forward (hoping to arrive at the next page where I had departed from) the section of pages just continue to repeat. I don’t know if this is a problem with this book I am reading or the Reader, or the link to the B&N Website.(???) 2) Sometimes my attempt to turn a page will not work. I have made several following attempts immediately following, but have discovered the page will only turn after I have paused my attempts approximately 15-20 seconds. (again..???) These events have not been regular or predictable. I also have a newer model iPad and have high-speed wifi with good coverage around my home.
  • Jun 9, 2021

    By Janice Waddell
    The latest update is not allowing me to add books to my bookshelves! I love the app for reading my books. I have about 2,000 now! But, not being able to put books in my bookshelves is irritating! Update it let me add new shelves for a time, now it won't work again!
  • APP Support needs improvement Aug 20, 2017

    By Nemo Software Engineer
    I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.
  • So-called Improvements Jan 27, 2019

    By Not So Happy in Atlanta
    I enjoy reading on Nook, but really dislike a couple of the "improvements" that came with the upgrades. The first was a change in the dictionary feature - one can no longer modify a word to look up another, and the second, and much more aggravating, is the change in locating archived books. One used to be able to access all the archived books by simply changing the drop down box in the library to "archive", and there they all were. Now, supposedly, you touch "all titles", then "recent", then "filter" under that, but on my iPad, this does not do anything helpful. It merely gives you recently archived books. It certainly does not give you your entire archived library. I fail to understand why it seems that most upgrades in technology must then become less user friendly and require more step to get what was once easily available. "Irritating" is an understatement!
  • Jul 10, 2021

    By Kathryn Whitehead
    I love this app! my Nook recently broke, and I was devastated because I don't have the money to buy a new one, but then I discovered the app, and it's a game changer! I absolutely love it.
  • Love the app but for one thing Dec 26, 2017

    By Twirlingirl
    I love the nook app I can read all my favorite authors when I want where I want as long as I have my phone!!! My only issue is that when I’m trying to group books that apart of the same series once you’ve reached your allotted regrouping number your not allow this bugs me because there are times when I purchase books they don’t always go into the already grouped series group and when you go to group sometimes you get a message that says the Nook team will look into the matter you sent us your concern about the next time the app updates well I don’t like this because there are times when the app doesn’t update so you have about 11 books that belonged grouped together but I have to wait until the new update comes out! But besides this I love this app and enjoy reading all the hundreds of books I have saved onto my account!!!
  • May 23, 2021

    By Joan Mcdougall
    I've been reading ebooks for years and have had a Nook or Nook app since 2010. One of the things I prefered about the Nook app versus the Kindle app was seeing page numbers instead of % of book read. I want to know what page I'm on by glancing down at the bottom. Now all of a sudden I have % and I have to tap to see the page numbers. I do not particularly care about the % and I certainly don't care about how much time is left in book (which is just an estimate anyway). Between the app deciding to work like Kindle and the website currently being unusable more often than not, I would like to know what is going on. And shelves have never worked in a way that suits me. I DO NOT want to have to create the same shelves on every single device. I'm beginning to think it may be time to start the hunt for a new reading app and book supplier.
  • May 22, 2021

    By Cailindearg
    What happened to my App? Why do designers insist on making changes that decrease functionality? They all do it. It was fine before, now it's horrible. Where are my books? I paid for them. Some missing. Also, shelf view shows say, all 61 books. Go into shelve, 10 books. To see all books in shelf, I have to view and scroll through All Books. What's the point of shelves then? Visually horrible and reduction in functionality. Are companies this bored and can't leave well enough alone?
  • Frustrating, riddled with bugs, counterintuitive Jun 20, 2019

    By KA Jiang
    I used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!
  • Jun 7, 2021

    By Peter Magers
    if using on seperate devices, does not sync anymore. does not tell you what page that you were on, on other device. also still freezing up, need to restart to continue reading. quality has been going lately, with almost 300 books archived on this i expected better from nook. also since the breach i have to uninstall and reinstall the app to download preorders. P.I.T.A. PAIN IN THE....
  • May 8, 2021

    By Hector Rivas
    I have used the nook books for over 15 years. My latest unit was a Samsung/Nook which died a couple of years ago. I have been using my new Samsung S8+ since then. Because of my age, I sometimes have difficulty reading and if I change to a larger font, passing the page becomes a nuance. I have tried to install the reader on my Win 10 64Bit PC with a 27"screen and always have the same result that it is already installed yet nowhere in the list of apps is either Nook, er-reader, B&N or any other app that could be a nook reader. Please HELP
  • Jun 18, 2021

    By Trish At Play Online
    Where did all my books go??? If you have this app and plan to change your device, don't expect your books to go with you. I'm logged in on my new device but only a few of my many books are present. Very frustrating. Would not recommend!
  • May 3, 2021

    By Freddie Ruiz
    I haven't been able to purchase a single book because every time I click purchase a message keeps popping up saying I have to add a credit card, even though my credit card is in the system. I keep updating the credit card info and the message still keeps popping up. I give this 1 star because 0 isn't an option.
  • Jul 15, 2021

    By Bruce MacDonald
    Formerly readable items are now unsupported with no permanent delete on context menu if it designs to present the context menu. I remember now why I quit fighting with the app, purchase restrictions, and inconsistent book properties; and switched to Kindle. 3 hours to unarchive 270+ items.
  • Getting better but still needs work Jan 3, 2019

    By Too old to tap
    When I started this review, I was more glad (see next paragraph) than I am now. Every update seems to decrease function and, today, no txt appears for any book I open. I may be finished trying to make it work. Sorry I recently purchased several new titles! Glad to have Nook on my iPad but wish maneuvering through the app wasn't so clunky. Not close to ease of Nook device but still better than earlier version. Why the app can't let you purchase but the device can is unfathomable. Other reviewers have mentioned the inconsistent sync function which appears to have gotten worse: why can't you fix this? Your tech support doesn't take the time to read the question being asked and makes useless, futile suggestions. Had thought I wouldn't change because I have too many titles to use different one, today's experience may have convinced me to move on. My final comment relates to the inability to utilize coupons for Nook purchases. The price fixing on e-books is a disgrace. The only advantage is portability and it does not outweigh the cost differential and the inability to lend any book I own to anyone I wish. Technology has bypassed common sense again!!
  • May 24, 2021

    By Lynn Frey
    Waste of money! Bought a NOOK book because it wasn't available in paper or hardback. Ive bought many ebooks from many different sources. These have arrived quickly in my email with a link or pdf. AFTER I paid for the NOOK book the website offers me the option of reading it off my phone-YUCK! or buying a NOOK Tablet (around $169), a NOOK light to go with that? Also very expensive. NOOK charging cables, a NOOK charger....all sold seperately. I wont be spending hundreds just to read a $10 book.
  • img Community
    You can earn money and leanr also
    img by Annarry
    2 years ago
  • img Expert
    1. Incredibly vast library of over 4,000,000 eBooks, magazines and more
    2. Personalize it! Change font styles and background colors, share items across social media and organize Library into custom collections
    3. Unique Zoom View™ gives you the all-immersive, guided tour through your reading experience

    Reviewed by Laura S on February 8, 2018

  • Not happy with the new update! Dec 13, 2018

    By JAMarsh65
    Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)
  • Alright performance, gets the job done. Dec 11, 2019

    By minttoann
    I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.
  • Will Not Keep My Place Feb 22, 2019

    By Vineyardtim
    I like Barnes and Noble. I’ve been a faithful customer for twenty five years. And I used to like the Nook App. But this new version is frustrating to the point of not being worth using anymore. Since the update, the app doesn’t keep my place in the book I’m reading. It freezes on one page in a book and returns to that page every time, no matter how far past the page I’ve read. If I turn the iPad, instead of changing orientation to landscape or portrait, it take me back to the page it’s stuck on. If I close the app or go to the library, when I return to the book it takes me back to the page. At this point I have to write down the page number to search for it or scroll for some time until I get to where I left off. I tried bookmarking the page, but it also clears the bookmark whenever I turn the iPad or get out of the book. It also isn’t syncing across devices. The updated app was supposed to make reading and keeping your place easier. It does the opposite. Very disappointing.
  • Very poor customer service Oct 10, 2020

    By hacienda57
    Buyer beware. So after who knows how many years of using the nook app, i can tell you i have downloaded 411 nook books from Barnes and Noble i finally got royally scr**** . I ordered a new book and it got stuck in permanent processing. Called customer support and was told their system was undergoing maintenance. Very well, i asked them to cancel my order. Was told they couldn’t as the order was “ already in processing” i stated the obvious, “how can it be in process if the system is undergoing maintenance”? They also couldn’t specify how long the maintenance would last. So, the upshot is i could have my nook book in 10 minutes, or 10 days, OR i could roll out to my local B&N which is 20 mins away and buy the paperback at the same price. Kind of defeats the online purpose i feel. I would have thought i could have gotten a pop up warning about the maintenance and my order could take longer than normal but I guess we all know why THAT didn’t actually happen.
  • Jun 9, 2021

    By Janice Waddell
    The latest update is not allowing me to add books to my bookshelves! I love the app for reading my books. I have about 2,000 now! But, not being able to put books in my bookshelves is irritating! Update it let me add new shelves for a time, now it won't work again!
  • So-called Improvements Jan 27, 2019

    By Not So Happy in Atlanta
    I enjoy reading on Nook, but really dislike a couple of the "improvements" that came with the upgrades. The first was a change in the dictionary feature - one can no longer modify a word to look up another, and the second, and much more aggravating, is the change in locating archived books. One used to be able to access all the archived books by simply changing the drop down box in the library to "archive", and there they all were. Now, supposedly, you touch "all titles", then "recent", then "filter" under that, but on my iPad, this does not do anything helpful. It merely gives you recently archived books. It certainly does not give you your entire archived library. I fail to understand why it seems that most upgrades in technology must then become less user friendly and require more step to get what was once easily available. "Irritating" is an understatement!
  • Jul 10, 2021

    By Kathryn Whitehead
    I love this app! my Nook recently broke, and I was devastated because I don't have the money to buy a new one, but then I discovered the app, and it's a game changer! I absolutely love it.
  • Love the app but for one thing Dec 26, 2017

    By Twirlingirl
    I love the nook app I can read all my favorite authors when I want where I want as long as I have my phone!!! My only issue is that when I’m trying to group books that apart of the same series once you’ve reached your allotted regrouping number your not allow this bugs me because there are times when I purchase books they don’t always go into the already grouped series group and when you go to group sometimes you get a message that says the Nook team will look into the matter you sent us your concern about the next time the app updates well I don’t like this because there are times when the app doesn’t update so you have about 11 books that belonged grouped together but I have to wait until the new update comes out! But besides this I love this app and enjoy reading all the hundreds of books I have saved onto my account!!!
  • Love my nook Oct 4, 2017

    By Cjmhsssad
    I've had my nook for years. I found taking hard covers places difficult due to size and weight. I don't have a problem with the hyphenation or wrapping of text since I u sweats s that different font sizes will place differently in the viewing page. One suggestion to display by author is a good one since sometimes it alphabetizes by 'The'. For people who can't remember what they've read, they can try archiving books once finished. They are available to unarchive if they want. Keeps the volume down. The fact that I also have the app on my iPhone and tablet allows me to read anywhere. You can also archive a book from your phone or tablet. One suggestion I would offer is Xcode the reader to be able to group 'like' books together while still grouping by author, i.e. Mystery vs Horror vs Self Help vs Health, etc. I would recommend nook for everyone.
  • Love the app but with one caveat Apr 11, 2018

    By Roebling Grid
    I’ve been a Nook customer for about nine years, first with the original Nook reader, then a Nook Simple Touch, and now as an app on my iPhone. I simply love it in all of its forms. The only complaint I have is with the latest update on my iPhone. In previous versions the capability existed to look up a definition for any word you wanted, not just one highlighted from the text you were reading. You simply highlighted a random word and then changed the it in the definition to whatever you wanted. That feature seems to have disappeared. You can still look up a word from the text but you can no longer change it to find the definition of another word. This was one of the features I enjoyed the most and would really like to have returned in a (hopefully quickly developed) future update.
  • A good reader, but not flawless Jun 20, 2021

    By adj1949
    While I have had my Nook reader for several years now, I generally read on my iPad (iOS 14.6) which I use for many tasks. Lately, I have noticed some quirks in the Reader such as: 1) Turning a page to find the next page to be a previous page that I read several minutes ago. The following pages all repeat in order until…once again, the whole section of pages continues to repeat. If I continue to advance forward (hoping to arrive at the next page where I had departed from) the section of pages just continue to repeat. I don’t know if this is a problem with this book I am reading or the Reader, or the link to the B&N Website.(???) 2) Sometimes my attempt to turn a page will not work. I have made several following attempts immediately following, but have discovered the page will only turn after I have paused my attempts approximately 15-20 seconds. (again..???) These events have not been regular or predictable. I also have a newer model iPad and have high-speed wifi with good coverage around my home.
  • APP Support needs improvement Aug 20, 2017

    By Nemo Software Engineer
    I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.
  • Losing all my books Mar 22, 2018

    By Waldo32
    I am absolutely sick and tired of the Nook app suddenly deciding I am running a little too low on disk space for its own comfort (2.26 GB available) and removing the books from my device and making me download them again. STUPID. No other app does this to me. So, on multiple occasions, I open my Nook app because I’m in the middle of no where (meaning “NO INTERNET ACCESS”) and low & behold ... all my books are gone. My books are the most important item on my iPad ... more than my music, movies, etc. I sure wish Barnes & Noble agreed with me, but obviously not. Nook really, really needs a switch where I can select “NEVER REMOVE A BOOK FROM THIS DEVICE WITHOUT MY EXPLICIT PERMISSION. I AM AN ADULT AND FULLY AWARE OF THE POTENTIAL CONSEQUENCES OF MY DECISION.” If this is something Apple forced on you, that would be good to know too. Please get this fixed. I’m tired of lugging around a semi-useful paper weight when I’m traveling in remote areas. BTW, it’s also a pain to keep re-downloading my books over and over.
  • A small quibble May 14, 2018

    By annefj
    I’ve owned a Nook Color since they first came out, then continued to read on my iPad when it’s battery stopped taking a charge. I now also own a Nook Paperwhite and the problem I have with the device and the app is font size. On my iPad Pro, I can’t get the font size to increase as much as I need for my poor eyesight and on the Paperwhite, the largest font size is so big it seems only a few words fit on the screen, while the next size down isn’t quite large enough. I didn’t have this problem with my original Nook device and seem to remember being able to increase the font size further on the Nook app before it was last updated. This is why I read ebooks nowadays—because the print size on everything else, from books to magazines, is too small. It would be wonderful if an intermediate font size could be provided for the Paperwhite and the ability to further increase font size in the Nook app.
  • Jun 13, 2021

    By Brett Baxter
    Is a good app. Easy to use. The last update upset me tho. Now it gives me a % and page number at the bottom on screen, with no way to trun it off. The screen is small enough without adding useless things to it. Plz fix. Otherwise think ill just go back to books. I never have to charge them like my phone.
  • May 22, 2021

    By Cbmech
    I like the app but the the latest update has changed the page count at the bottom of the page. I DO NOT want to know what percent of the book is left and I DO NOT want to know how long it thinks it will take me to finish the book. I just want to know what page I'm on . That needs to be an option . Changed from 5 to 4 stars
  • Love nook on Samsung device but HATE the apple version Sep 30, 2017

    By Ananna mouse
    I'm sorry and this says more about apple products than anything else. Everything is very user friendly and harmonious with my samsung devices (note I said devices, as in more than one) but anything I try to do with my apple products is apparently protected by the CIA and NASA. At one point I was even questioning my own existence and security trying to log into my own account. Thinking to myself, "It's me right, that's my name and password." Then after a fingerprint, my password, a hair sample and my second born later, I still can't open the book I paid for (over 5 years ago, yes I'm a re-reader) and am trying to retrieve from the archive 30 minutes later. But if I log onto my phone or computer (not apple products) I can do so and then update my apple device to read my book.
  • Since last update it’s buggy Mar 2, 2019

    By JShalimar
    I’ve been reading with the iPad app for Nook for several years. It just keeps improving — with the exception of the last update. There’s definitely a bug. I saw a similar review about the Nook failing to keep the last page read and returning to an earlier position. I have had that problem also. Then the other thing is as I open the app, several times the book fails to open and I’m told to restart my device. Actually, I have to close the app and reopen it and then it will be fine. But this is a consistent problem. Not a huge issue, but still annoying. All in all, though, the Nook app is definitely the best book-reading app out there. Hopefully, the developers will correct these latest bugs soon!
  • Overall good, but there is an issue with images Dec 13, 2020

    By SleepingSun2019
    After a few days of using it, looks like the app has everything it needs, in general. Now about issues. Minus one star for an issue with images. Images seems to be incorrectly resized - look slightly distorted, aren’t smooth and sharp as they should be. Images from the same book look much better on Nook Web (My device is iPad, fyi). Please fix it. There are a few minor yet annoying issues. 1) Every time on reopening the app, it is kinda reloading something and showing a progress wheel. Doesn’t make any sense but annoys. 2) Current chapter should always be displayed when reading. Now I can see only book title, current page and total number of pages.
  • Great app Feb 18, 2020

    By Kenly3
    Saves so much space in my house and on my bookshelf. It’s lighter (in weight) and more convenient to read than a hard cover thousand page book. The ability to look up almost every single word just by tapping it is easier than locating a dictionary and something paper books can’t do. My only small criticism is that I can’t buy all the books sold in Barnes and Nobles regularly (including the exclusive ones only sold by Barnes and Nobles), and specific hobby or craft books sold all over the place. I think the available titles that you can choose from needs to be expanded more; but, there still is a huge selection of books to pick from, probably more than any bookstore!
  • Jun 1, 2021

    By Oscar Vega
    Maybe I'm not seeing the option but I'd prefer to scroll down the page to keep reading there's a comfortable spot on my screen right in the middle I find myself trying to scroll up wish there's was option to scroll and im using it on my phone but I would like to see the highlighting easier on tap on the word two taps it highlights the sentence for you and you can highlight any amount of text I think it would allow you to keep reading I want to highlight but don't want to stop 30 seconds to do it
  • I like it fine Aug 4, 2018

    By Tinuvieljb
    Overall, I am happy with the app. I don’t have a Nook, and since I cannot buy directly from the Kindle App, I use this one. The prices are fair. I have two complaints. The first is the the formatting is a little wonky at the top of the page. The first line of text is often imposed on top of the header section. It doesn’t make it impossible to read, but it is annoying. The second complaint is that the app doesn’t have an easy way to access bookmarks. I have had times when the app has closed and won’t open immediately to my last bookmark. I have to think back to the last chapter I remember seeing a number or title for and then scroll to find my bookmark. It would be nice if there was a option in the task bar of seeing a list of the bookmarks that had been placed or some quick way of accessing that information.
  • Good Features, but Lacks the Ability to Highlight Across Pages Mar 25, 2021

    By Crapadoodles
    The Nook app has some awesome features—like the automatic bookmark feature when you close the app and the ability to customize your text color, background color, and highlight color—but lacks the important feature of being able to highlight across multiple pages. As a reader who uses large font due to my eyesight, being able to highlight a passage across multiple pages is imperative when reading academic books. This is indicative of the highlighting feature being buggy and clunky in general; I often find it difficult to highlight longer passages. If Nook adds this feature and fixes the highlighting, I’ll be more likely to choose it over iBooks and Kindle when buying and reading books and I’m sure other readers would too.
  • Good ebook reader for Nook fans, but app has some bugs Aug 2, 2019

    By Gnorb
    If you’re a Barnes and Noble Nook device user, this app is a no-brained, especially if you read graphic novels. For regular books, it has a lot of great background and font color settings, making it one of the more comfortable apps to use. But there are some bugs to note which will affect your experience. First, the app will sometimes reopen your book at the last page instead of your current page. I’ve only seen this with graphic novels, but it happens frequently enough. Also the page flipping sometimes gets stuck if you accidentally touch the screen with two fingers on opposite sides of the screen. The only solution is to kill and relaunch the app, which sometimes leads to the first bug mentioned. Also, the app is supposed to be able to be used to open local EPUB files, but it fails to do so now. It used to do this without issue. Finally, it seems notes don’t always update between nook and iOS devices. That might not be a bug, but it feels that way. One additional suggestion is to introduce scrolling view, like Apple Books. This is great for smaller devices like the iPhone SE, and useful in all devices. All in all, I like the app, but dint love it for the above reasons.
  • Disastrous nook application and poor support Oct 27, 2020

    By vsthotep
    I find the nook for iPad application to be a disaster. I am a doctoral student (currently working on my dissertation) as well as an adjunct professor. I have approximately 268 books on my iPad via the nook app. Most of the books are extremely crucial for my class room lectures. They also contain valuable information necessary to complete my dissertation. I have been unable to gain access to these books for 3 & 1/2 weeks. I feel so vulnerable and traumatized by the experience. I feel like the poor student whose term paper has been eaten by the dog. However, in this case, the nook application is the dog. I have spent countless hours reaching out to the Barnes and Nobles nook support team with very little success. Students BEWARE!!! and don’t use this application for any important class room assignments.
  • Some things to include Mar 3, 2018

    By Alba Cerma
    I think you should put a genre section for further organization. For example realistic fiction, historical fiction, fiction, non-fiction, true stories, etc. Plus, I think you should do a sort of thing of where you take the books that are new and send a notification or something for the person to see if they like it. Including, a quiz or something to see what kind of books or genre the person using the app likes. Also, to be more specific, I think you should do a more organized way for books of certain ages like 10-12, 50+, etc. And finally, I think you should be more specific with the kinds of books like, Harry Potter, first person, deaf+blind people, etc. I hope you update the app!
  • The contact links Jul 11, 2021

    By pianocat64
    How the heck am I supposed to contact you? I wanted to make a suggestion, found the links and touched “Make a suggestion.” All the links tell me “this device is not configured for email.” What? Is it because the email I use is gmail (set in the device settings as my default) rather than the default Apple email? I wanted to suggest that when I was browsing your bookstore, as typical, it made suggestions based on my reading history. One sounded interesting but when I touched it, I saw it was the 8th in a series. I wanted to find the 1st one and thought I could touch either the author’s name or the series name and they would link me to the author’s other works, like I can in other apps, but they aren’t links. They should be.
  • Buying nook books Aug 1, 2020

    By Ginn
    I want to be able to purchase nook books through the nook app. Please make this happen. Making me go through safari to do the purchase is ridiculous! It’s not going to make me buy a nook. I’ve already purchased several nooks over the years and love the convenience of purchasing right in the nook store. However you have not improved the nook technology so I no longer want to use my nook. I want to be able to purchase books through this nook app. Also, I want a quicker way of deleting books. The current way is ridiculous. I would like a select button at the top and then I just go to all the books I want gone and check mark them, hit a button and bam all done.
  • Need to re-download books too often Oct 30, 2017

    By theMikeSwan
    Lately if I don’t use the app for a while I get an error that the book I was on couldn’t be opened and I have to re-download it. Oftentimes I don’t have WiFi on my iPad which means I can’t read the book. Once I download a book it should be on my iPad until I choose to delete the book or the entire app. Also, I agree that we should be able to purchase books from within the app rather than going to the website. I understand the motivation behind not having that feature though. (Purchases made in the app mean Apple takes 30%, while on the website B&N gets the whole price. The website also allows for more price flexibility than the app.)
  • Decent, but it could be better Mar 15, 2019

    By Phillemonster
    I like the app and the concept, however, it would be better if people could purchase directly from the app instead of having to buy a nook or go to the store to get a new book. First of all, this is inconvenient. The closest Barnes and nobles to me is miles away. If I wanted a new book, I would have to travel from queens to Manhattan nearly every day. Second, when a nook becomes old, it becomes weaker and easier to break. I’ve had my nook glow light for around 2 years, and the battery is already dead and the charging port is broken. In order to get new books I would have to buy a new nook. If I could buy books from the app, it would definitely be 5 stars
  • May 23, 2021

    By Joan Mcdougall
    I've been reading ebooks for years and have had a Nook or Nook app since 2010. One of the things I prefered about the Nook app versus the Kindle app was seeing page numbers instead of % of book read. I want to know what page I'm on by glancing down at the bottom. Now all of a sudden I have % and I have to tap to see the page numbers. I do not particularly care about the % and I certainly don't care about how much time is left in book (which is just an estimate anyway). Between the app deciding to work like Kindle and the website currently being unusable more often than not, I would like to know what is going on. And shelves have never worked in a way that suits me. I DO NOT want to have to create the same shelves on every single device. I'm beginning to think it may be time to start the hunt for a new reading app and book supplier.
  • May 22, 2021

    By Cailindearg
    What happened to my App? Why do designers insist on making changes that decrease functionality? They all do it. It was fine before, now it's horrible. Where are my books? I paid for them. Some missing. Also, shelf view shows say, all 61 books. Go into shelve, 10 books. To see all books in shelf, I have to view and scroll through All Books. What's the point of shelves then? Visually horrible and reduction in functionality. Are companies this bored and can't leave well enough alone?
  • May 29, 2021

    By Donna Kuczwara
    With the latest "IMPROVEMENTS" the app has become harder to use and closer to the Kindle which I despise. I don't need an app to tell me how fast I'm reading or how much of the book I've read or left to read. I need an app that's an easy and enjoyable experience which has been lost in the latest series of upgrades.
  • Keeps Crashing (Update) Jul 22, 2020

    By Yazbrat_2710
    I don’t know what happened. The app was working fine yesterday, but I’ve tried opening it on my phone and iPad, and it keeps crashing. Deleted, downloaded again, restarted devices, and it still didn’t work. A couple UE things: 1. I think it’d be really beneficial to be able to purchase books from the app, at least specifically for the Nook. It’s annoying to have to go online when it’d be more convenient on the app. Plus, the B&N app isn’t great either. 2. The highlighting feature could be better. I’ve tried playing with the dictionary, and wanted to look up random words, but I couldn’t get the highlighter to work properly. I DO LIKE that viewing options are fairly customizable. Makes reading a bit more fun and personal to the user. I love B&N, so I want to keep the Nook app; just gotta fix a couple things or it to be great. Everything said above was a problem about 2 weeks ago. Tried opening the app to see if the crashing problem was fixed just now, and sure enough it was!... until the app logged me out, erased my library once I was able to log back in, and then started crashing all over again. Could’ve sworn “fixing bugs” includes no crashing. Plus, my digital library disappeared. Not a happy camper.
  • Cannot Log In Anymore Dec 22, 2020

    By 123:::::&&&@@@@""""""
    I was signed in to the nook app and had just purchased two new books online. I waited for them to refresh in the app and they did not so I followed the troubleshooting instructions on B&N. This created a whole host of new issues resulting in the app crashing and me not being able to sign in. I get an error message now on BOTH my iPhone and iPad apps that says “Check Internet Connection: the request timed out”. I have hard reset both devices, uninstalled and reinstalled the app and nothing works. My internet is fine and works on everything except the nook app. There is no support for this. I cannot email them about the app apparently and the phone hold is forever and they had nothing for me. This is unacceptable. I cannot access ANY of my books that I’ve purchased.
  • Not happy with latest update. Mar 26, 2021

    By sk123456799
    I updated my nook app on 3-25 & have had nothing but problems since. Everytime I finish a book & try to go back to the library and select another book to read it’s throws me completely out of the app & I have to pull the app back up. After doing this for 2 or 3 books it then throws me out & when I get back in the only thing it will let me pull up is the last book read. Of course when I try to go back to library I get thrown out again, go back in, same book again, repeat, repeat, repeat. I have not had any problems with the app or any updates until this one. I have over 1400 books in my library & really really don’t want to have to do something that will cause me to have to download them all again.
  • Add Buy Book Function Sep 11, 2017

    By DogLover63
    Nook needs to add the ability to buy books through this app. B&N would sell a lot more books this way. Much easier and more convenient. Also would be nice if the Nook App would indicate what books are unread (New) and what books are read. This is a feature on the actual nook that I love. Actual nook also moved all books that you've read to the bottom of the list and left the unread books on top. All the newly downloaded books on the actual nook were marked as NEW books and stayed marked that way till the books were opened and read. That way, you knew if you've read the book or not. Pretty handy feature when you have over a 1000 books in your library. Nook App doesn't do that.
  • Like....do you want to make money ....or...? Aug 15, 2017

    By nightdancer342
    I do not understand why you are unable to purchase e-books off of this app. You have to go to the Barnes and nobles store website to buy books for the app... it's extra work and people will abandon this for Kindle which lets you just buy it as you see it. A lot of buying has to do with impulse so you're sort of making people think "ehhh do i really want it" if they have to go the extra mile to go off the app, load up to the normal site and go searching for the book again and logging in there, etc. This is a terrible strategy B&N!!! The rest of the app is fine, no complaints...but come on. Let me buy books from the app or at least send me to a direct link to the website!!
  • Really? Can’t search genre? May 2, 2019

    By vampcherie
    Why can I not search genre in free books? I’ve had nook a long time and thought at one time I could. It’s been a few years since I’ve used this app. My Mom haven’t found a way to do it either. There are a ton of Free books, ty authors. But the list is extensive and to time consuming searching for books in the genre I want. I tried search, it will ONLY bring up books we have to pay for! Same with authors! Why can we not choose the genre we want? I hate reading mysteries and there are tons of them in the free book list. My Mom prefers romance only, huh.... way to many books to scroll to find some. If there is a way to pick genre in free books, can someone please tell me how to do this, step by step. The upper top left corner has search choices, but not for genre! Because majority of people prefer to look up books by genre I give this app 2 stars. If there is a way, or if you allow us to search by genre I’d be happy to change to more stars for sure. Who has time to look through so many books all put together. Most people I know prefer a genre / subject to read.
  • So clumsy! Aug 13, 2019

    By SugarWillow
    This app is cumbersome! I hate not being able to purchase books within the app. I hate the way the touch controls are set up. It’s a nuisance to get to the “details” (publication information, overview, reviews and price). It’s hard to find books in a series listed in order. It’s a lengthy process to delete samples of books if you decide not to purchase. And the shop doesn’t have filters that correspond to the divisions of genres that you actually use in a bookstore. Having said all that, I actually use my Nook all the time. The format of the pages on the screen is better than the Kindle. And it’s the experience of reading that determines which I use. So, B&N, please fit the app! I have lots I want to read!!!
  • Frustrating, riddled with bugs, counterintuitive Jun 20, 2019

    By KA Jiang
    I used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!
  • Jun 7, 2021

    By Peter Magers
    if using on seperate devices, does not sync anymore. does not tell you what page that you were on, on other device. also still freezing up, need to restart to continue reading. quality has been going lately, with almost 300 books archived on this i expected better from nook. also since the breach i have to uninstall and reinstall the app to download preorders. P.I.T.A. PAIN IN THE....
  • May 8, 2021

    By Hector Rivas
    I have used the nook books for over 15 years. My latest unit was a Samsung/Nook which died a couple of years ago. I have been using my new Samsung S8+ since then. Because of my age, I sometimes have difficulty reading and if I change to a larger font, passing the page becomes a nuance. I have tried to install the reader on my Win 10 64Bit PC with a 27"screen and always have the same result that it is already installed yet nowhere in the list of apps is either Nook, er-reader, B&N or any other app that could be a nook reader. Please HELP
  • Jun 18, 2021

    By Trish At Play Online
    Where did all my books go??? If you have this app and plan to change your device, don't expect your books to go with you. I'm logged in on my new device but only a few of my many books are present. Very frustrating. Would not recommend!
  • May 3, 2021

    By Freddie Ruiz
    I haven't been able to purchase a single book because every time I click purchase a message keeps popping up saying I have to add a credit card, even though my credit card is in the system. I keep updating the credit card info and the message still keeps popping up. I give this 1 star because 0 isn't an option.
  • Jul 15, 2021

    By Bruce MacDonald
    Formerly readable items are now unsupported with no permanent delete on context menu if it designs to present the context menu. I remember now why I quit fighting with the app, purchase restrictions, and inconsistent book properties; and switched to Kindle. 3 hours to unarchive 270+ items.
  • Getting better but still needs work Jan 3, 2019

    By Too old to tap
    When I started this review, I was more glad (see next paragraph) than I am now. Every update seems to decrease function and, today, no txt appears for any book I open. I may be finished trying to make it work. Sorry I recently purchased several new titles! Glad to have Nook on my iPad but wish maneuvering through the app wasn't so clunky. Not close to ease of Nook device but still better than earlier version. Why the app can't let you purchase but the device can is unfathomable. Other reviewers have mentioned the inconsistent sync function which appears to have gotten worse: why can't you fix this? Your tech support doesn't take the time to read the question being asked and makes useless, futile suggestions. Had thought I wouldn't change because I have too many titles to use different one, today's experience may have convinced me to move on. My final comment relates to the inability to utilize coupons for Nook purchases. The price fixing on e-books is a disgrace. The only advantage is portability and it does not outweigh the cost differential and the inability to lend any book I own to anyone I wish. Technology has bypassed common sense again!!
  • May 24, 2021

    By Lynn Frey
    Waste of money! Bought a NOOK book because it wasn't available in paper or hardback. Ive bought many ebooks from many different sources. These have arrived quickly in my email with a link or pdf. AFTER I paid for the NOOK book the website offers me the option of reading it off my phone-YUCK! or buying a NOOK Tablet (around $169), a NOOK light to go with that? Also very expensive. NOOK charging cables, a NOOK charger....all sold seperately. I wont be spending hundreds just to read a $10 book.
  • HATE the changes. Nov 14, 2018

    By Jv wijrvberuifnjeornfojer
    The layout is overly complicated and annoying. The app deletes books from the device without permission. The “recent reads” are books I read three years ago and I have to dig for the actual book I am reading every time. Detail vs cover view does not toggle for the library list, only for shelves which I consider a waste of time and don’t use. The registered devices no longer show up on my account on the site either. It has become annoying enough that I have been using Kindle more and more, and the only books I have gotten through B&N in ages were from gift certificates people gave me. Also, downloads take forever. Kindle books, even illustrated ones, are ready to go in under a minute, usually in fifteen seconds or less. This thing is taking two to five per book, occasionally longer. Is it because it is updating all those stupid preview samples in the store first? It sounds silly, but when you are in a hurry to leave and the app has taken all the books off yet again, it adds to the frustration considerably to have to stand there and wait for the download to finish. If I could get the books I own from b&n into the kindle app I would pitch the nook app for good.
  • May 8, 2021

    By FergyA820
    App shows I have a $3 gift card balance, but doesn't give me the option to use it on anything. Mistakenly bought a product while attempting to use, and they offer no returns, and no billing support except via phone (which is only open during regular business hours). Think I'll be sticking to play books and kindle from now on.

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