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Nike

Nike

Nike, Inc.

Shop shoes, clothes & member exclusives. The best of Nike, personalized for you

4.8 Ratings 1M+ Reviews 10M+ Downloads
Featured on Best 10 Shoe Shopping Apps

About Nike

Shop shoes, clothes & member exclusives. The best of Nike, personalized for you
see more about Nike

Ratings & Reviews

4.8
1.2M+ Ratings
  1. 5
    88+%
  2. 4
    8+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    2+%
Write a Review
  • Jan 25, 2021

    By jason henry
    Great but needs more variety in my size. Most of the sneakers i want, i have to wait on for shie size. other than that the app is very convenient if your nit wanting to go to the store and walk around to look for a shoe, its all right here, one button away.
    more
  • Jan 20, 2021

    By Jonathan Clune, Jr.
    Overall a smooth, well put together app. Have not had to deal with any crashing or payment errors. App also gives you easier access to your orders and option to cancel within 30 minute timeframe. 5 star app 5 star company
  • Jan 15, 2021

    By Jerrod Gordon
    I do like the app but the selection is so underwhelming compared to what Nike actually offers it doesn't live up to it's potential... If this is addressed I believe you would have a great marketplace for buying one of the beloved shoe brands... I know from living in NYC there are vast differences between what is in here and what Nike has... Thanks for listening
    more
  • JUST DO BETTER Aug 3, 2020

    By There was no other names
    I’ve had at least three different orders where a week goes by and it’s almost the day that the products supposed to be delivered and they’ll send me an email saying it’s no longer available and I won’t be receiving my order. So with that being said, a lot of the time the app isn’t up to date on what products they actually have to sell you and it’s super frustrating. I get that stuff like this happens but they should at least have a waiting list or some type of system set up so you can receive the product you bought at some point. I just think that if you already transferred money to them for a product then you should be priority (on a waiting list or something) for when they are restocked instead of leaving you in the dust and saying “sikkke, yeah we actually aren’t gonna sell you that bc we messed up with inventory, here’s your money back tho, hopefully you get the product before the next time it sells out 😬”.
    more
  • You wanna be a baller ? Nov 2, 2020

    By brucecasteel
    Ok this is not a brag! Been playing sports since around age 2! When I quit smoking about 5 years ago I set some serious goals for myself athletically. When I started succeeding at some of these basic goals I began to reward myself with some new gear. Nike swoosh was definitely always in my wishlist. Let me just explain to you that gear does mos def matter ( as in Talib Queli). When I bought my 2nd pair of air jordans (version 32) I began to hit 3/4 court shots at the gym ( Colorado Athletic Club ) I am now 2 years later rocking Jordan 34 and have now successfully hit 2 full-court (within 3 ft. Of baseline) basketball shots at Lifetime Gym Broomfield CO. I am currently rocking ISPA Road Warrior Jade Edition the most comfortable shoes I have ever worn and my mind is blown! Thank you Nike for the mantra just do it!
    more
  • Cancelled Order Nov 7, 2020

    By DiegoLdeA
    I’m a huge Nike fan but I’m not a fan limited drops for shoes or clothes. I finally decided to get some of the shoes that I really liked (Día de los Muertos collection if anyone is asking) their official announcement said they where dropping on October 15th and I checked this app and the sneakers app and nothing. It wasn’t until I went online to Twitter that I find out they were not dropping until the 27th. So, I wait... Same thing. I wait and check both apps when the collection is supposed to drop nothing. Online says until the 30th. Third time around and part of the collection finally drops. I order my shoes exactly at 7:00am. Two days later my order is cancel with no explanation. I immediately contact customer support and they tell me they have sold out. Then I asked them about the other part of the collection that was never dropped and they claim it was dropped the 27th. It’s just so frustrating that they oversell and don’t have enough stock for those who purchased. I wasn’t the only one they did this too. More frustrating that there is no info on drops changing dates and have to get info from non Nike employees. Definitely deserves 1 star and truly disappointed with Nike.
    more
  • Ehhhhh Dec 27, 2020

    By Rahman73
    So I got the app a few months ago. I copped the Jordan 13s like in the middle of the week. Which shocked me cause I thought copping Jordan’s would b me that easy. Boy was I wrong. When Jordan’s drop trying to get a pair is IMPOSSIBLE. It’s a game basically. The app stores all your info; name, address, even card info. So you go to the app on the day of a drop, 7am, thinking you’re gonna get a win that day. You find the shoes you want. Confirm that you want them. Then you’re placed in a “waiting room” for 5 mins. They you’ll get an alert saying “we don’t have your size” WHO IS THAT EVEN POSSIBLE. It’s like you go to the mall. Go into a store and pick out the shoes you want, size and all. You go to the register and give them your credit card. After they swipe it they tell you “go sit over there and wait before you walk out”. Then the person working in the store says “oh can I have your shoes back. This person who just walked in wants them”. I get Nike doesn’t really care as long as they’re selling shoes. But these guys with the “bots” are the ones that keep getting the shoes. Why not make those guys verify that they aren’t “bots”. Just my thoughts. I’m sure Nike couldn’t care any less about my opinion
    more
  • bad customer service Aug 16, 2020

    By drewbaeslayer 51
    This is very disappointing, i love nike so much and all my family dislikes nike because of there political views, but that has never mattered to me. Nike usually has the best quality and time for shipping and receiving clothes. I love getting my shoes from nike and my clothes. This last time that i ordered clothes i did it on my moms account she is a nike+ member. A couple days later i received two shirts then a pair of socks, but we didn’t order socks, we ordered a hoodie and another t-shirt. we called Nike and tried to figure out our order. The Lady that we talked to was mean to us and couldn’t find our order for 30+ minutes. we gave her our order number 3 times before she typed it in correctly. This was very frustrating, but to say the least we still haven’t received our clothes, it has been 6 days sence we talked to customer service, this is some of the worst service i’ve ever received when buying online it really makes you think if you are an important customer. Too that customer service lady she needs more training to adequately use there own customer service operations.
    more
  • Jan 22, 2021

    By Elmy Higgs
    My experience with the Nike app has been horrible. I am long time Nike customer, I buy products regularly, but the app has been driving me insane. I have no such problems with other apps on my mobile phone, but there is always something wrong when I use the Nike app. At the moment, for 3 days now, I cannot open my list of favorite products - at all. Before that, I wasn't able to open my cart for a full week. When it's 'working' my list of fav products is bloking constantly. Just horrible.
    more
  • Jan 16, 2021

    By Sean Beek
    My shipping address was in correct, I saw this after an order was made, I changed my shipping address before any of my items were shipped and contacted customer service and they told me they can't change the shipping address but I could contact fed ex to have the items returned to sender which they should have done but part of my order was custom sneakers that take 3 weeks to build and ship and they sent those to the wrong address too HORRIBLE CUSTOMER SERVICE
    more
  1. It doesn’t matter which sport is your favorite. Find all the right equipment for running, basketball, football & any sport you're into
  2. Create your own kicks! Get creative & have fun designing your unique shoes by picking the model, changing color, adding monograms & more
  3. NikePlus sends precise recommendations just for you & automatically reserves desired shoes before they are even released

Reviewed by Laura S on December 15, 2017

  • Jan 20, 2021

    By Jonathan Clune, Jr.
    Overall a smooth, well put together app. Have not had to deal with any crashing or payment errors. App also gives you easier access to your orders and option to cancel within 30 minute timeframe. 5 star app 5 star company
  • You wanna be a baller ? Nov 2, 2020

    By brucecasteel
    Ok this is not a brag! Been playing sports since around age 2! When I quit smoking about 5 years ago I set some serious goals for myself athletically. When I started succeeding at some of these basic goals I began to reward myself with some new gear. Nike swoosh was definitely always in my wishlist. Let me just explain to you that gear does mos def matter ( as in Talib Queli). When I bought my 2nd pair of air jordans (version 32) I began to hit 3/4 court shots at the gym ( Colorado Athletic Club ) I am now 2 years later rocking Jordan 34 and have now successfully hit 2 full-court (within 3 ft. Of baseline) basketball shots at Lifetime Gym Broomfield CO. I am currently rocking ISPA Road Warrior Jade Edition the most comfortable shoes I have ever worn and my mind is blown! Thank you Nike for the mantra just do it!
    more
  • Jan 24, 2021

    By Nick Nation
    Oh yeah!!! You can find some pretty nice things in the Nike app you'll never find anyone else around you rockin! Nike has always been my go to brand. Amazing App.
  • Amazing Customer Service Jul 13, 2020

    By Daria Y.
    I’m so thankful for Nike’s customer service. After I purchased a pair of shoes, I had a personal crisis that required me to pay a lot of money. I contacted Nike’s customer service past the 60 minute mark which I was unaware of and was put through a wonderful customer service representative with the name Annabelle. There she told me I’d have to wait for a return, but after a certain amount of time came up with a plan that would work for me in a shorter period of time. She was creative, and incredibly patient, kind and helpful with me. I will be a customer of Nike for a long time because of their great customer service, quality, and care they put in their products and consumers alike.
    more
  • Jan 17, 2021

    By jersal
    Overall, this is an awesome app. I've ordered online, got it shipped on time, no damage to the box or shoes. Customer service is fast.
  • Jan 25, 2021

    By jason henry
    Great but needs more variety in my size. Most of the sneakers i want, i have to wait on for shie size. other than that the app is very convenient if your nit wanting to go to the store and walk around to look for a shoe, its all right here, one button away.
    more
  • Perfect deals but here’s one thing Nov 26, 2020

    By Mohammad Tohidi
    The material that is used for making such products haven’t been written in description whereas I need to go and head to an expert if I want to know all the details. For those especially who have religious guidelines, I find this very disappointing and doing a small favor such as mentioning the material that the all products are made of will definitely give me as well as many other customers a huge helping hand. This won’t just save my time, but will also help out experts who are willing to help out customers that may not know or just want/need to save time. Please Nike do this at least for your customers and employees. I am an everyday athlete and I love your products. Please don’t make me switch over to Puma products by making products which are from synthetic leather (shoes especially).
    more
  • Jan 20, 2021

    By Tom Goodwin
    Good interface seems easy to use and like that it gives updates on orders as I was chasing an outstanding order and it says on the app that it has been dispatched So thats good 👍
  • Good But Heart Feature is Glitchy Nov 19, 2018

    By ncmtngirl60
    The app is great, and I don’t know if it’s a glitch or specifically designed this way, but when I go to my profile to look at my liked items, it only ever shows 15. It doesn’t matter if I have 50 liked, it only shows 15 total. It shows only the newest 15 liked, which makes it really difficult to find shoes that I’m interested in again since it’s only showing a fraction of the ones I’ve hearted. When I type the specific item, it will show that it’s been hearted but won’t show up on my profile unless it’s one of the 15 most recent (which I can add by unhearting and then hearting again). Please fix this, there shouldn’t be a cap as to how many I can have.
    more
  • Jan 14, 2021

    By TOMMY BIG TIME
    App is great!!! The only reason I didn't give it 5 stars is that I'd like to be able to go straight my sneakers I design from the main screen
  • Jan 15, 2021

    By Jerrod Gordon
    I do like the app but the selection is so underwhelming compared to what Nike actually offers it doesn't live up to it's potential... If this is addressed I believe you would have a great marketplace for buying one of the beloved shoe brands... I know from living in NYC there are vast differences between what is in here and what Nike has... Thanks for listening
    more
  • JUST DO BETTER Aug 3, 2020

    By There was no other names
    I’ve had at least three different orders where a week goes by and it’s almost the day that the products supposed to be delivered and they’ll send me an email saying it’s no longer available and I won’t be receiving my order. So with that being said, a lot of the time the app isn’t up to date on what products they actually have to sell you and it’s super frustrating. I get that stuff like this happens but they should at least have a waiting list or some type of system set up so you can receive the product you bought at some point. I just think that if you already transferred money to them for a product then you should be priority (on a waiting list or something) for when they are restocked instead of leaving you in the dust and saying “sikkke, yeah we actually aren’t gonna sell you that bc we messed up with inventory, here’s your money back tho, hopefully you get the product before the next time it sells out 😬”.
    more
  • Jan 18, 2021

    By rmendoza265
    Love the app but it can be better. Should have notifications when items run out or back in stock since they sell out so quick. Also, should be able to see reviews since they provide a lot of insight about the items.
  • Ease of use Nov 23, 2017

    By waht??
    I thought using the app was great when I first logged in it had the items I had in my cart that I had put there when using my desktop but the amount of times I had to enter payment and shipping information was frustrating! You have the second line for the address line that states where you should enter your apt or suite number but that isn’t accurate and I found that out after 3 times of trying, it also delete my promo codes several times and luckily caught it before placing my order. I also didn’t like that When I wanted to change the size of an item I had to delete the item and then find the item again and put it in my cart. The features of the app could be way better, just feels old and clunky.
    more
  • cool, but... Aug 5, 2020

    By PPHVRVXH
    i like nike and like the app a lot.. but it's kind of annoying that every time i'm browsing the women's clothing, the photo will show a slim woman, and then only show me the "plus size" sizes when i tap on it. sure, i can fix this by changing the size to a regular one, because that changes the photos.. but only if the item ISNT out of stock. if it is, then the button that change sizes isn't even there... like cmon man. also Nike, when are plus size men gonna get some love? i think it's awesome you have women of all body types on here, but i would like to see some husky men on there too, so i can have someone closer to my body type modeling my potential purchase.. rather than a bunch of super cut guys wearing mediums.. like i know that sweater won't look the same on my 3XL self.
    more
  • Annoying Jun 27, 2019

    By llNelsonll
    I have bought 3 different shoes and they came in fine which was great happy with that but now I try to buy some more shoes the app either tells me that item is no longer available Which it was just like 5 minutes ago then it sometimes even kicks me off the app which I hate and then now for 3 days straight I can’t access my cart to buy some shoes then I spoke to someone on the app they told me to uninstall the app and reinstall so I did didn’t do anything still isn’t working which is really frustrating I’m really disappointed in this app right now the only reason I even shop from here and not at Nike stores it’s cause I can customize my own shoes which I love that feature but now I can’t even access anything and can’t even favorite shoes anymore please fix if you all want to make money you need to fix this problem and all other malfunctioning things on the Nike app I know I ain’t the only one complaining about something here fix this issue I’ll rate it 5 stars again!!!
    more
  • Worst Customer Service Apr 18, 2020

    By kazzyrockstar
    Some of the clothes are nice though, if you even get to purchase some of them because the app or the information from their warehouse is inconsistent because it’ll show you stuff that’s in stock (that’s actually not in stock), stuff that drops (that’s also probably not in stock) and stuff that’s unavailable. Then trying to ask for help from any of these people is like playing a child’s game. For starters in the CHAT they’ll spend from 10-60 mins trying to answer one question, then on top of that you’ll probably chat with 5-6 different people who either giving the same useless answers or different useless answers. It’s like a constant game of tag of just straight up nothing, literally no one is gaining anything. I thought it was just me but apparently this is a constant. I mean at least they’re consistent in something.
    more
  • Jan 14, 2021

    By MHaroS 77
    Every time I want to check out. I'm required to enter my password & it takes the app 30-60 minutes at times to respond. So I end up closing the app :( & not purchasing anything.
  • Sent me used sneakers Feb 9, 2019

    By DeniseC03.
    My First purchase were brand new sneakers with factory flaw, I returned those. my second purchase were a pair of sneakers which was days ago. I looked at the bottom of the sneakers and they were a little dirty, and dirt on the toe part. I shipped it the same day I received it. I’ll just purchase new sneakers for now on and not go for sneakers that are sitting chances are they’re going to send you a used pair....when calling customer service they sound like they don’t want to be bothered. I was put on hold and the computer stated the were closed and the phone hanged up ( I Called around 2or 3pm) thats why I never call Nike...also I always have great experience with customer service when chatting they’re amazing!
    more
  • I can’t pay with any form of payments Oct 15, 2018

    By Louie_323
    I recently attempted to buy some shoes with a card I used before to make a purchase, but for some reason I was not able to place me order. I removed the card and added it again but the same message pops up saying I can’t place my order. Then I add my PayPal account to place my order and I received the same message saying I can’t place my order. However, I received and email saying thanks for my order and how much I spent. I checked my orders in the Nike app and the order was never placed. I never had this problem before and hope it gets resolved soon. Please help Nike I just want to buy some new running shoes.
    more
  • Cancelled Order Nov 7, 2020

    By DiegoLdeA
    I’m a huge Nike fan but I’m not a fan limited drops for shoes or clothes. I finally decided to get some of the shoes that I really liked (Día de los Muertos collection if anyone is asking) their official announcement said they where dropping on October 15th and I checked this app and the sneakers app and nothing. It wasn’t until I went online to Twitter that I find out they were not dropping until the 27th. So, I wait... Same thing. I wait and check both apps when the collection is supposed to drop nothing. Online says until the 30th. Third time around and part of the collection finally drops. I order my shoes exactly at 7:00am. Two days later my order is cancel with no explanation. I immediately contact customer support and they tell me they have sold out. Then I asked them about the other part of the collection that was never dropped and they claim it was dropped the 27th. It’s just so frustrating that they oversell and don’t have enough stock for those who purchased. I wasn’t the only one they did this too. More frustrating that there is no info on drops changing dates and have to get info from non Nike employees. Definitely deserves 1 star and truly disappointed with Nike.
    more
  • Ehhhhh Dec 27, 2020

    By Rahman73
    So I got the app a few months ago. I copped the Jordan 13s like in the middle of the week. Which shocked me cause I thought copping Jordan’s would b me that easy. Boy was I wrong. When Jordan’s drop trying to get a pair is IMPOSSIBLE. It’s a game basically. The app stores all your info; name, address, even card info. So you go to the app on the day of a drop, 7am, thinking you’re gonna get a win that day. You find the shoes you want. Confirm that you want them. Then you’re placed in a “waiting room” for 5 mins. They you’ll get an alert saying “we don’t have your size” WHO IS THAT EVEN POSSIBLE. It’s like you go to the mall. Go into a store and pick out the shoes you want, size and all. You go to the register and give them your credit card. After they swipe it they tell you “go sit over there and wait before you walk out”. Then the person working in the store says “oh can I have your shoes back. This person who just walked in wants them”. I get Nike doesn’t really care as long as they’re selling shoes. But these guys with the “bots” are the ones that keep getting the shoes. Why not make those guys verify that they aren’t “bots”. Just my thoughts. I’m sure Nike couldn’t care any less about my opinion
    more
  • bad customer service Aug 16, 2020

    By drewbaeslayer 51
    This is very disappointing, i love nike so much and all my family dislikes nike because of there political views, but that has never mattered to me. Nike usually has the best quality and time for shipping and receiving clothes. I love getting my shoes from nike and my clothes. This last time that i ordered clothes i did it on my moms account she is a nike+ member. A couple days later i received two shirts then a pair of socks, but we didn’t order socks, we ordered a hoodie and another t-shirt. we called Nike and tried to figure out our order. The Lady that we talked to was mean to us and couldn’t find our order for 30+ minutes. we gave her our order number 3 times before she typed it in correctly. This was very frustrating, but to say the least we still haven’t received our clothes, it has been 6 days sence we talked to customer service, this is some of the worst service i’ve ever received when buying online it really makes you think if you are an important customer. Too that customer service lady she needs more training to adequately use there own customer service operations.
    more
  • Jan 22, 2021

    By Elmy Higgs
    My experience with the Nike app has been horrible. I am long time Nike customer, I buy products regularly, but the app has been driving me insane. I have no such problems with other apps on my mobile phone, but there is always something wrong when I use the Nike app. At the moment, for 3 days now, I cannot open my list of favorite products - at all. Before that, I wasn't able to open my cart for a full week. When it's 'working' my list of fav products is bloking constantly. Just horrible.
    more
  • Jan 16, 2021

    By Sean Beek
    My shipping address was in correct, I saw this after an order was made, I changed my shipping address before any of my items were shipped and contacted customer service and they told me they can't change the shipping address but I could contact fed ex to have the items returned to sender which they should have done but part of my order was custom sneakers that take 3 weeks to build and ship and they sent those to the wrong address too HORRIBLE CUSTOMER SERVICE
    more

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