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Nike

Nike

Nike, Inc.

Shop exclusive shoes & clothes. The Nike shopping app, personalized for you.

4.8 Ratings 1M+ Reviews 10M+ Downloads

Ratings & Reviews

Write a Review
  • img Expert
    1. It doesn’t matter which sport is your favorite. Find all the right equipment for running, basketball, football & any sport you're into
    2. Create your own kicks! Get creative & have fun designing your unique shoes by picking the model, changing color, adding monograms & more
    3. NikePlus sends precise recommendations just for you & automatically reserves desired shoes before they are even released

    Reviewed by Laura S on December 15, 2017

  • May 8, 2021

    By Kimberly Lynn
    I've always enjoyed " window shopping " at Nike. Com as well as a purchase from time to time . Nike ID is fun too and having the app makes it much easier to get to what I'm looking for :-)
  • May 7, 2021

    By Tsholofelo Madela
    It's a good app but we would like to add more suggestions to what we prefer. I like the women clothes addition and new designs. Nike is taking the sports world by storm. Its a combination of both sports and class.
  • Apr 15, 2021

    By B. Bonilla
    Great App and the Nike assistants through the support link on the app have been amazing! I've had to purchase the same shoes three different times because of the size and the way the shoes fit and I've gotten nothing but Profesional and kind people and assistance. The app itself is easy to Navigate and they'll even price match and offer military discounts. So far I am extremely pleased with not just the app but the support from Nike personnel.
  • May 6, 2021

    By Anthony Calvero
    This is one of the best shopping apps Ive used PERIOD. Good notifications for sales, useful search functionality, a pretty good explore tab, quick and to the point shipping, and the customer service is fantastic (even though it can be slower late at night the help always comes). Fast and friendly service, I have had nothing but great experiences so far.
  • JUST DO BETTER Aug 3, 2020

    By There was no other names
    I’ve had at least three different orders where a week goes by and it’s almost the day that the products supposed to be delivered and they’ll send me an email saying it’s no longer available and I won’t be receiving my order. So with that being said, a lot of the time the app isn’t up to date on what products they actually have to sell you and it’s super frustrating. I get that stuff like this happens but they should at least have a waiting list or some type of system set up so you can receive the product you bought at some point. I just think that if you already transferred money to them for a product then you should be priority (on a waiting list or something) for when they are restocked instead of leaving you in the dust and saying “sikkke, yeah we actually aren’t gonna sell you that bc we messed up with inventory, here’s your money back tho, hopefully you get the product before the next time it sells out 😬”.
  • May 4, 2021

    By Priscilla Molina
    I would've given the app a full 5 stars but I only gave it 4 because it didn't have all the Air Jordan inventory that they should have. Otherwise then that though, this is like, one of the only real legit shoe buying apps that I came across because I'm really familiar with Nike and I've been wearing Nike for years. The delivery time was pretty fast; it didn't take too long like most apps take but I guess it all depends on what kind of shoe you're ordering and their inventory. Sizes do sell fast.
  • Great App Apr 4, 2021

    By Potbadger
    Great app, user friendly and great deals to steal if you’re a random window shopper just looking to spend (haha) so truthfully I’m not a huge fan of ordering things without trying them on first or seeing it physically before making a purchase of, especially when I’m entering in acct info to order. However Nike has been the only website literally where they make me feel valued as a customer and safe to place and order. Also, return policy is AWESOME, especially during COVID, but before the pandemic, the satisfaction with your product is why I continue to shop occasionally thru the App or Online with Nike, beats lines at the outlet. Privacy is also guaranteed (through my experience) and if you return an item, the refund took less then a week, which isn’t bad compared to 10-14 business days. Thanks Nike!
  • You wanna be a baller ? Nov 2, 2020

    By brucecasteel
    Ok this is not a brag! Been playing sports since around age 2! When I quit smoking about 5 years ago I set some serious goals for myself athletically. When I started succeeding at some of these basic goals I began to reward myself with some new gear. Nike swoosh was definitely always in my wishlist. Let me just explain to you that gear does mos def matter ( as in Talib Queli). When I bought my 2nd pair of air jordans (version 32) I began to hit 3/4 court shots at the gym ( Colorado Athletic Club ) I am now 2 years later rocking Jordan 34 and have now successfully hit 2 full-court (within 3 ft. Of baseline) basketball shots at Lifetime Gym Broomfield CO. I am currently rocking ISPA Road Warrior Jade Edition the most comfortable shoes I have ever worn and my mind is blown! Thank you Nike for the mantra just do it!
  • Apr 25, 2021

    By Jennifer McMillan
    Always a great experience, good prices, and i love that you get notifications every step of the way from your purchase to shipment to delivery! The support team is amazing if u have questions, And the best part.. when you join you get free shipping! It just dont get better than that!
  • May 8, 2021

    By Kimberly Lynn
    I've always enjoyed " window shopping " at Nike. Com as well as a purchase from time to time . Nike ID is fun too and having the app makes it much easier to get to what I'm looking for :-)
  • May 7, 2021

    By Tsholofelo Madela
    It's a good app but we would like to add more suggestions to what we prefer. I like the women clothes addition and new designs. Nike is taking the sports world by storm. Its a combination of both sports and class.
  • Apr 15, 2021

    By B. Bonilla
    Great App and the Nike assistants through the support link on the app have been amazing! I've had to purchase the same shoes three different times because of the size and the way the shoes fit and I've gotten nothing but Profesional and kind people and assistance. The app itself is easy to Navigate and they'll even price match and offer military discounts. So far I am extremely pleased with not just the app but the support from Nike personnel.
  • May 6, 2021

    By Anthony Calvero
    This is one of the best shopping apps Ive used PERIOD. Good notifications for sales, useful search functionality, a pretty good explore tab, quick and to the point shipping, and the customer service is fantastic (even though it can be slower late at night the help always comes). Fast and friendly service, I have had nothing but great experiences so far.
  • JUST DO BETTER Aug 3, 2020

    By There was no other names
    I’ve had at least three different orders where a week goes by and it’s almost the day that the products supposed to be delivered and they’ll send me an email saying it’s no longer available and I won’t be receiving my order. So with that being said, a lot of the time the app isn’t up to date on what products they actually have to sell you and it’s super frustrating. I get that stuff like this happens but they should at least have a waiting list or some type of system set up so you can receive the product you bought at some point. I just think that if you already transferred money to them for a product then you should be priority (on a waiting list or something) for when they are restocked instead of leaving you in the dust and saying “sikkke, yeah we actually aren’t gonna sell you that bc we messed up with inventory, here’s your money back tho, hopefully you get the product before the next time it sells out 😬”.
  • May 4, 2021

    By Priscilla Molina
    I would've given the app a full 5 stars but I only gave it 4 because it didn't have all the Air Jordan inventory that they should have. Otherwise then that though, this is like, one of the only real legit shoe buying apps that I came across because I'm really familiar with Nike and I've been wearing Nike for years. The delivery time was pretty fast; it didn't take too long like most apps take but I guess it all depends on what kind of shoe you're ordering and their inventory. Sizes do sell fast.
  • Great App Apr 4, 2021

    By Potbadger
    Great app, user friendly and great deals to steal if you’re a random window shopper just looking to spend (haha) so truthfully I’m not a huge fan of ordering things without trying them on first or seeing it physically before making a purchase of, especially when I’m entering in acct info to order. However Nike has been the only website literally where they make me feel valued as a customer and safe to place and order. Also, return policy is AWESOME, especially during COVID, but before the pandemic, the satisfaction with your product is why I continue to shop occasionally thru the App or Online with Nike, beats lines at the outlet. Privacy is also guaranteed (through my experience) and if you return an item, the refund took less then a week, which isn’t bad compared to 10-14 business days. Thanks Nike!
  • You wanna be a baller ? Nov 2, 2020

    By brucecasteel
    Ok this is not a brag! Been playing sports since around age 2! When I quit smoking about 5 years ago I set some serious goals for myself athletically. When I started succeeding at some of these basic goals I began to reward myself with some new gear. Nike swoosh was definitely always in my wishlist. Let me just explain to you that gear does mos def matter ( as in Talib Queli). When I bought my 2nd pair of air jordans (version 32) I began to hit 3/4 court shots at the gym ( Colorado Athletic Club ) I am now 2 years later rocking Jordan 34 and have now successfully hit 2 full-court (within 3 ft. Of baseline) basketball shots at Lifetime Gym Broomfield CO. I am currently rocking ISPA Road Warrior Jade Edition the most comfortable shoes I have ever worn and my mind is blown! Thank you Nike for the mantra just do it!
  • Apr 25, 2021

    By Jennifer McMillan
    Always a great experience, good prices, and i love that you get notifications every step of the way from your purchase to shipment to delivery! The support team is amazing if u have questions, And the best part.. when you join you get free shipping! It just dont get better than that!
  • Amazing Customer Service Jul 13, 2020

    By Daria Y.
    I’m so thankful for Nike’s customer service. After I purchased a pair of shoes, I had a personal crisis that required me to pay a lot of money. I contacted Nike’s customer service past the 60 minute mark which I was unaware of and was put through a wonderful customer service representative with the name Annabelle. There she told me I’d have to wait for a return, but after a certain amount of time came up with a plan that would work for me in a shorter period of time. She was creative, and incredibly patient, kind and helpful with me. I will be a customer of Nike for a long time because of their great customer service, quality, and care they put in their products and consumers alike.
  • Apr 15, 2021

    By Saundra Butler
    Cannot gain access. After initial log on I've had nothing but an inability to log on even after creating password after password. The App is by far the worst, where do I begin. Very recently I sent an email about how approximately a year ago (2020) placed two orders and this is when the inability to log back on started. Pandemic situation and now I have clothing items that didn't work out for me. After about nine months of making no headway back onto the site I forced wore some items, huh yuck!
  • Ehhhhh Dec 27, 2020

    By Rahman73
    So I got the app a few months ago. I copped the Jordan 13s like in the middle of the week. Which shocked me cause I thought copping Jordan’s would b me that easy. Boy was I wrong. When Jordan’s drop trying to get a pair is IMPOSSIBLE. It’s a game basically. The app stores all your info; name, address, even card info. So you go to the app on the day of a drop, 7am, thinking you’re gonna get a win that day. You find the shoes you want. Confirm that you want them. Then you’re placed in a “waiting room” for 5 mins. They you’ll get an alert saying “we don’t have your size” WHO IS THAT EVEN POSSIBLE. It’s like you go to the mall. Go into a store and pick out the shoes you want, size and all. You go to the register and give them your credit card. After they swipe it they tell you “go sit over there and wait before you walk out”. Then the person working in the store says “oh can I have your shoes back. This person who just walked in wants them”. I get Nike doesn’t really care as long as they’re selling shoes. But these guys with the “bots” are the ones that keep getting the shoes. Why not make those guys verify that they aren’t “bots”. Just my thoughts. I’m sure Nike couldn’t care any less about my opinion
  • Cancelled Order Nov 7, 2020

    By DiegoLdeA
    I’m a huge Nike fan but I’m not a fan limited drops for shoes or clothes. I finally decided to get some of the shoes that I really liked (Día de los Muertos collection if anyone is asking) their official announcement said they where dropping on October 15th and I checked this app and the sneakers app and nothing. It wasn’t until I went online to Twitter that I find out they were not dropping until the 27th. So, I wait... Same thing. I wait and check both apps when the collection is supposed to drop nothing. Online says until the 30th. Third time around and part of the collection finally drops. I order my shoes exactly at 7:00am. Two days later my order is cancel with no explanation. I immediately contact customer support and they tell me they have sold out. Then I asked them about the other part of the collection that was never dropped and they claim it was dropped the 27th. It’s just so frustrating that they oversell and don’t have enough stock for those who purchased. I wasn’t the only one they did this too. More frustrating that there is no info on drops changing dates and have to get info from non Nike employees. Definitely deserves 1 star and truly disappointed with Nike.
  • Poor service Apr 15, 2021

    By prodamatt
    Very disappointing service connected to the app. I bought a pair of shoes with an expedite shipment, everything was efficiently confirmed via email. The day after I received a notification saying that the order was cancelled, no solution or alternatives given, kind of “sorry and goodbye”. I was supposed to receive the shoes the day after for a run I had organised. I called the customer service to have an explanation, the representative was not helpful at all and did not offer any solution. I asked to receive a call from a manager, the representative said that someone would have called me. No one has ever called me back. I placed another order for a half size larger pair of shoe, hopefully I will receive them. I selected regular shipping and it will take a week to receive them. I asked via chat to make sure that the shoes are available and if they could expedite the shipment. They said that they can’t expedite them, the solution was to cancel the order and pay for the fast shipment. If this is the service that a top US company is providing, well, it is very sad. In the era of the online service there is no empathy, understanding and problem solving skills.
  • bad customer service Aug 16, 2020

    By drewbaeslayer 51
    This is very disappointing, i love nike so much and all my family dislikes nike because of there political views, but that has never mattered to me. Nike usually has the best quality and time for shipping and receiving clothes. I love getting my shoes from nike and my clothes. This last time that i ordered clothes i did it on my moms account she is a nike+ member. A couple days later i received two shirts then a pair of socks, but we didn’t order socks, we ordered a hoodie and another t-shirt. we called Nike and tried to figure out our order. The Lady that we talked to was mean to us and couldn’t find our order for 30+ minutes. we gave her our order number 3 times before she typed it in correctly. This was very frustrating, but to say the least we still haven’t received our clothes, it has been 6 days sence we talked to customer service, this is some of the worst service i’ve ever received when buying online it really makes you think if you are an important customer. Too that customer service lady she needs more training to adequately use there own customer service operations.
  • Apr 25, 2021

    By Lorri Smith
    Pretty irritated at the fact they state members have first access but it's BS. I've been waiting for a release priced at $120.... dates kept changing. Then they are nowhere to be found in their app. Go to Google and there they are at a few different places for $380 - $710 a pair! Screw you Nike!
  • Annoying Jun 27, 2019

    By llNelsonll
    I have bought 3 different shoes and they came in fine which was great happy with that but now I try to buy some more shoes the app either tells me that item is no longer available Which it was just like 5 minutes ago then it sometimes even kicks me off the app which I hate and then now for 3 days straight I can’t access my cart to buy some shoes then I spoke to someone on the app they told me to uninstall the app and reinstall so I did didn’t do anything still isn’t working which is really frustrating I’m really disappointed in this app right now the only reason I even shop from here and not at Nike stores it’s cause I can customize my own shoes which I love that feature but now I can’t even access anything and can’t even favorite shoes anymore please fix if you all want to make money you need to fix this problem and all other malfunctioning things on the Nike app I know I ain’t the only one complaining about something here fix this issue I’ll rate it 5 stars again!!!
  • May 4, 2021

    By Jontae Thomas
    Tried to buy some shoes when they dropped after they changed the date just to get a error when I tried to buy my shoe for 9 minutes until the shoe sold out. If you don't have a connect or you are willing to pay more through a shoe collector. Don't waste the space on your phone
  • Apr 29, 2021

    By Adam Aguirre
    Was ok until I got this need to verify my account pop up for my mobile number that no matter how many times I enter the code it either wants it one more time later or doesn't send a code at all so I can't buy anything now. This means that it become useless until it's updated or fixed I had ordered from them in the past not sure the issue. I gave it 2 stars because when it used to work was good.
  • Annoyed Feb 10, 2020

    By LizAllen116
    I got this app because I actually really like nike shoes and was interested in purchasing some, as I had recently started getting more active. I generally get my shoes from a retailer like Academy, but i thought I’d have better options directly from the source. It was working great and I was really excited picking out “favorites” to store for future use. I had this app less then a day and it does not work. It locked me out and continues to say access denied. ????? Ive tried logging in, trying to create a new account, using wifi, using my data, using the web browser, clearing my entire data. Nothing works. I deleted the app and redownloaded and that worked for all of 5 min and then it shut me out. Honestly super annoying. I went to file a claim with there online chat support- and after filling out all the info i hit submit and what do you know? It did not submit and sent me to the same access denied page. So i had to call for support and the lady said they would email me in 3-5 business days on ways to fix the issue. I asked what do i do if it still doesnt work and she said call back and they will follow up with another email. Not much help. At this point I’m both disappointed, frustrated, and annoyed. I literally JUST wanted to order some shoes. But if the issue is not resolved after this first email i doubt i will be calling back again.

No reviews available

  • img Expert
    1. It doesn’t matter which sport is your favorite. Find all the right equipment for running, basketball, football & any sport you're into
    2. Create your own kicks! Get creative & have fun designing your unique shoes by picking the model, changing color, adding monograms & more
    3. NikePlus sends precise recommendations just for you & automatically reserves desired shoes before they are even released

    Reviewed by Laura S on December 15, 2017

  • May 8, 2021

    By Kimberly Lynn
    I've always enjoyed " window shopping " at Nike. Com as well as a purchase from time to time . Nike ID is fun too and having the app makes it much easier to get to what I'm looking for :-)
  • May 7, 2021

    By Tsholofelo Madela
    It's a good app but we would like to add more suggestions to what we prefer. I like the women clothes addition and new designs. Nike is taking the sports world by storm. Its a combination of both sports and class.
  • Apr 15, 2021

    By B. Bonilla
    Great App and the Nike assistants through the support link on the app have been amazing! I've had to purchase the same shoes three different times because of the size and the way the shoes fit and I've gotten nothing but Profesional and kind people and assistance. The app itself is easy to Navigate and they'll even price match and offer military discounts. So far I am extremely pleased with not just the app but the support from Nike personnel.
  • May 6, 2021

    By Anthony Calvero
    This is one of the best shopping apps Ive used PERIOD. Good notifications for sales, useful search functionality, a pretty good explore tab, quick and to the point shipping, and the customer service is fantastic (even though it can be slower late at night the help always comes). Fast and friendly service, I have had nothing but great experiences so far.
  • Great App Apr 4, 2021

    By Potbadger
    Great app, user friendly and great deals to steal if you’re a random window shopper just looking to spend (haha) so truthfully I’m not a huge fan of ordering things without trying them on first or seeing it physically before making a purchase of, especially when I’m entering in acct info to order. However Nike has been the only website literally where they make me feel valued as a customer and safe to place and order. Also, return policy is AWESOME, especially during COVID, but before the pandemic, the satisfaction with your product is why I continue to shop occasionally thru the App or Online with Nike, beats lines at the outlet. Privacy is also guaranteed (through my experience) and if you return an item, the refund took less then a week, which isn’t bad compared to 10-14 business days. Thanks Nike!
  • You wanna be a baller ? Nov 2, 2020

    By brucecasteel
    Ok this is not a brag! Been playing sports since around age 2! When I quit smoking about 5 years ago I set some serious goals for myself athletically. When I started succeeding at some of these basic goals I began to reward myself with some new gear. Nike swoosh was definitely always in my wishlist. Let me just explain to you that gear does mos def matter ( as in Talib Queli). When I bought my 2nd pair of air jordans (version 32) I began to hit 3/4 court shots at the gym ( Colorado Athletic Club ) I am now 2 years later rocking Jordan 34 and have now successfully hit 2 full-court (within 3 ft. Of baseline) basketball shots at Lifetime Gym Broomfield CO. I am currently rocking ISPA Road Warrior Jade Edition the most comfortable shoes I have ever worn and my mind is blown! Thank you Nike for the mantra just do it!
  • Apr 25, 2021

    By Jennifer McMillan
    Always a great experience, good prices, and i love that you get notifications every step of the way from your purchase to shipment to delivery! The support team is amazing if u have questions, And the best part.. when you join you get free shipping! It just dont get better than that!
  • Amazing Customer Service Jul 13, 2020

    By Daria Y.
    I’m so thankful for Nike’s customer service. After I purchased a pair of shoes, I had a personal crisis that required me to pay a lot of money. I contacted Nike’s customer service past the 60 minute mark which I was unaware of and was put through a wonderful customer service representative with the name Annabelle. There she told me I’d have to wait for a return, but after a certain amount of time came up with a plan that would work for me in a shorter period of time. She was creative, and incredibly patient, kind and helpful with me. I will be a customer of Nike for a long time because of their great customer service, quality, and care they put in their products and consumers alike.
  • Inaccurate info Jan 29, 2018

    By gilsmak
    I was trying all weekend and waiting to see in the app when the SBLII ALPHA ROS patriots jackets would be on sale. To my unfortunate surprise they sold out online because the app was not synced with the online inventory. When I saw that they had become available I tried buying them and I wouldn’t let me. It kept saying customer had item in shopping cart. Also really frustrating to lose out on this item for the 2nd year in a row. I would contact customer service and they would keep saying item had not been released. Any ways the info was faulty all the way around. Been a Nike plus customer for years and this is terribly frustrating.
  • Joe metamorphosis Nov 14, 2019

    By babyface Joe's
    I had purchased the Jordan 23 engineered pants white with black stripes $150 I also purchased Jordan 23 engineered top which was the color moon for $150. I had 10% off which took off $30. It’s the best outfit I ever had in my life and my self-esteem and confidence is through the roof when I have those clothes on . The luxe that I got when I went into a restaurant and the mall was amazing . The girls were definitely looking at the outfit and the guys were jealous. I would like to personally thank Nike and Jordan for changing my life. Who would’ve thought that clothes can change a life . My life has not been the same since I’ve had the nick app
  • May 4, 2021

    By Priscilla Molina
    I would've given the app a full 5 stars but I only gave it 4 because it didn't have all the Air Jordan inventory that they should have. Otherwise then that though, this is like, one of the only real legit shoe buying apps that I came across because I'm really familiar with Nike and I've been wearing Nike for years. The delivery time was pretty fast; it didn't take too long like most apps take but I guess it all depends on what kind of shoe you're ordering and their inventory. Sizes do sell fast.
  • May 7, 2021

    By Matt Smith
    I love the Nike app I can get anything from underwear socks shirts pants jackets but it just seems very hard to get a pair of shoes because a lot of people are using Bots I've been trying to get a pair of shoes for the last past year and a half and have been unsuccessful I'm just trying to get a nice pair of Nike SBs to go skate but either they get stolen out of my cart or they get sold out within it a minute and a half
  • Good But Heart Feature is Glitchy Nov 19, 2018

    By ncmtngirl60
    The app is great, and I don’t know if it’s a glitch or specifically designed this way, but when I go to my profile to look at my liked items, it only ever shows 15. It doesn’t matter if I have 50 liked, it only shows 15 total. It shows only the newest 15 liked, which makes it really difficult to find shoes that I’m interested in again since it’s only showing a fraction of the ones I’ve hearted. When I type the specific item, it will show that it’s been hearted but won’t show up on my profile unless it’s one of the 15 most recent (which I can add by unhearting and then hearting again). Please fix this, there shouldn’t be a cap as to how many I can have.
  • JUST DO BETTER Aug 3, 2020

    By There was no other names
    I’ve had at least three different orders where a week goes by and it’s almost the day that the products supposed to be delivered and they’ll send me an email saying it’s no longer available and I won’t be receiving my order. So with that being said, a lot of the time the app isn’t up to date on what products they actually have to sell you and it’s super frustrating. I get that stuff like this happens but they should at least have a waiting list or some type of system set up so you can receive the product you bought at some point. I just think that if you already transferred money to them for a product then you should be priority (on a waiting list or something) for when they are restocked instead of leaving you in the dust and saying “sikkke, yeah we actually aren’t gonna sell you that bc we messed up with inventory, here’s your money back tho, hopefully you get the product before the next time it sells out 😬”.
  • May 3, 2021

    By Tobi Ogunbare
    I think the app alone is appealing but I've encountered a few problems when trying to order and even a few with the orders that went through. I think that Nike as a whole is fine (no problems when ordering on their website) but the app has a few issues at times.
  • Ease of use Nov 23, 2017

    By waht??
    I thought using the app was great when I first logged in it had the items I had in my cart that I had put there when using my desktop but the amount of times I had to enter payment and shipping information was frustrating! You have the second line for the address line that states where you should enter your apt or suite number but that isn’t accurate and I found that out after 3 times of trying, it also delete my promo codes several times and luckily caught it before placing my order. I also didn’t like that When I wanted to change the size of an item I had to delete the item and then find the item again and put it in my cart. The features of the app could be way better, just feels old and clunky.
  • cool, but... Aug 5, 2020

    By PPHVRVXH
    i like nike and like the app a lot.. but it's kind of annoying that every time i'm browsing the women's clothing, the photo will show a slim woman, and then only show me the "plus size" sizes when i tap on it. sure, i can fix this by changing the size to a regular one, because that changes the photos.. but only if the item ISNT out of stock. if it is, then the button that change sizes isn't even there... like cmon man. also Nike, when are plus size men gonna get some love? i think it's awesome you have women of all body types on here, but i would like to see some husky men on there too, so i can have someone closer to my body type modeling my potential purchase.. rather than a bunch of super cut guys wearing mediums.. like i know that sweater won't look the same on my 3XL self.
  • May 3, 2021

    By shontay martin
    The app works fine. Product info listed perfect and plenty options to filter when looking for specifics. I highly recommend the option of "quadpay" or "afterpay". The prices aren't the cheapest so it'd be nice to offer something to breakup the cost
  • Annoying Jun 27, 2019

    By llNelsonll
    I have bought 3 different shoes and they came in fine which was great happy with that but now I try to buy some more shoes the app either tells me that item is no longer available Which it was just like 5 minutes ago then it sometimes even kicks me off the app which I hate and then now for 3 days straight I can’t access my cart to buy some shoes then I spoke to someone on the app they told me to uninstall the app and reinstall so I did didn’t do anything still isn’t working which is really frustrating I’m really disappointed in this app right now the only reason I even shop from here and not at Nike stores it’s cause I can customize my own shoes which I love that feature but now I can’t even access anything and can’t even favorite shoes anymore please fix if you all want to make money you need to fix this problem and all other malfunctioning things on the Nike app I know I ain’t the only one complaining about something here fix this issue I’ll rate it 5 stars again!!!
  • Apr 29, 2021

    By Adam Aguirre
    Was ok until I got this need to verify my account pop up for my mobile number that no matter how many times I enter the code it either wants it one more time later or doesn't send a code at all so I can't buy anything now. This means that it become useless until it's updated or fixed I had ordered from them in the past not sure the issue. I gave it 2 stars because when it used to work was good.
  • Worst Customer Service Apr 18, 2020

    By kazzyrockstar
    Some of the clothes are nice though, if you even get to purchase some of them because the app or the information from their warehouse is inconsistent because it’ll show you stuff that’s in stock (that’s actually not in stock), stuff that drops (that’s also probably not in stock) and stuff that’s unavailable. Then trying to ask for help from any of these people is like playing a child’s game. For starters in the CHAT they’ll spend from 10-60 mins trying to answer one question, then on top of that you’ll probably chat with 5-6 different people who either giving the same useless answers or different useless answers. It’s like a constant game of tag of just straight up nothing, literally no one is gaining anything. I thought it was just me but apparently this is a constant. I mean at least they’re consistent in something.
  • Apr 15, 2021

    By Saundra Butler
    Cannot gain access. After initial log on I've had nothing but an inability to log on even after creating password after password. The App is by far the worst, where do I begin. Very recently I sent an email about how approximately a year ago (2020) placed two orders and this is when the inability to log back on started. Pandemic situation and now I have clothing items that didn't work out for me. After about nine months of making no headway back onto the site I forced wore some items, huh yuck!
  • Ehhhhh Dec 27, 2020

    By Rahman73
    So I got the app a few months ago. I copped the Jordan 13s like in the middle of the week. Which shocked me cause I thought copping Jordan’s would b me that easy. Boy was I wrong. When Jordan’s drop trying to get a pair is IMPOSSIBLE. It’s a game basically. The app stores all your info; name, address, even card info. So you go to the app on the day of a drop, 7am, thinking you’re gonna get a win that day. You find the shoes you want. Confirm that you want them. Then you’re placed in a “waiting room” for 5 mins. They you’ll get an alert saying “we don’t have your size” WHO IS THAT EVEN POSSIBLE. It’s like you go to the mall. Go into a store and pick out the shoes you want, size and all. You go to the register and give them your credit card. After they swipe it they tell you “go sit over there and wait before you walk out”. Then the person working in the store says “oh can I have your shoes back. This person who just walked in wants them”. I get Nike doesn’t really care as long as they’re selling shoes. But these guys with the “bots” are the ones that keep getting the shoes. Why not make those guys verify that they aren’t “bots”. Just my thoughts. I’m sure Nike couldn’t care any less about my opinion
  • Cancelled Order Nov 7, 2020

    By DiegoLdeA
    I’m a huge Nike fan but I’m not a fan limited drops for shoes or clothes. I finally decided to get some of the shoes that I really liked (Día de los Muertos collection if anyone is asking) their official announcement said they where dropping on October 15th and I checked this app and the sneakers app and nothing. It wasn’t until I went online to Twitter that I find out they were not dropping until the 27th. So, I wait... Same thing. I wait and check both apps when the collection is supposed to drop nothing. Online says until the 30th. Third time around and part of the collection finally drops. I order my shoes exactly at 7:00am. Two days later my order is cancel with no explanation. I immediately contact customer support and they tell me they have sold out. Then I asked them about the other part of the collection that was never dropped and they claim it was dropped the 27th. It’s just so frustrating that they oversell and don’t have enough stock for those who purchased. I wasn’t the only one they did this too. More frustrating that there is no info on drops changing dates and have to get info from non Nike employees. Definitely deserves 1 star and truly disappointed with Nike.
  • Poor service Apr 15, 2021

    By prodamatt
    Very disappointing service connected to the app. I bought a pair of shoes with an expedite shipment, everything was efficiently confirmed via email. The day after I received a notification saying that the order was cancelled, no solution or alternatives given, kind of “sorry and goodbye”. I was supposed to receive the shoes the day after for a run I had organised. I called the customer service to have an explanation, the representative was not helpful at all and did not offer any solution. I asked to receive a call from a manager, the representative said that someone would have called me. No one has ever called me back. I placed another order for a half size larger pair of shoe, hopefully I will receive them. I selected regular shipping and it will take a week to receive them. I asked via chat to make sure that the shoes are available and if they could expedite the shipment. They said that they can’t expedite them, the solution was to cancel the order and pay for the fast shipment. If this is the service that a top US company is providing, well, it is very sad. In the era of the online service there is no empathy, understanding and problem solving skills.
  • bad customer service Aug 16, 2020

    By drewbaeslayer 51
    This is very disappointing, i love nike so much and all my family dislikes nike because of there political views, but that has never mattered to me. Nike usually has the best quality and time for shipping and receiving clothes. I love getting my shoes from nike and my clothes. This last time that i ordered clothes i did it on my moms account she is a nike+ member. A couple days later i received two shirts then a pair of socks, but we didn’t order socks, we ordered a hoodie and another t-shirt. we called Nike and tried to figure out our order. The Lady that we talked to was mean to us and couldn’t find our order for 30+ minutes. we gave her our order number 3 times before she typed it in correctly. This was very frustrating, but to say the least we still haven’t received our clothes, it has been 6 days sence we talked to customer service, this is some of the worst service i’ve ever received when buying online it really makes you think if you are an important customer. Too that customer service lady she needs more training to adequately use there own customer service operations.
  • Apr 25, 2021

    By Lorri Smith
    Pretty irritated at the fact they state members have first access but it's BS. I've been waiting for a release priced at $120.... dates kept changing. Then they are nowhere to be found in their app. Go to Google and there they are at a few different places for $380 - $710 a pair! Screw you Nike!
  • May 4, 2021

    By Jontae Thomas
    Tried to buy some shoes when they dropped after they changed the date just to get a error when I tried to buy my shoe for 9 minutes until the shoe sold out. If you don't have a connect or you are willing to pay more through a shoe collector. Don't waste the space on your phone
  • Annoyed Feb 10, 2020

    By LizAllen116
    I got this app because I actually really like nike shoes and was interested in purchasing some, as I had recently started getting more active. I generally get my shoes from a retailer like Academy, but i thought I’d have better options directly from the source. It was working great and I was really excited picking out “favorites” to store for future use. I had this app less then a day and it does not work. It locked me out and continues to say access denied. ????? Ive tried logging in, trying to create a new account, using wifi, using my data, using the web browser, clearing my entire data. Nothing works. I deleted the app and redownloaded and that worked for all of 5 min and then it shut me out. Honestly super annoying. I went to file a claim with there online chat support- and after filling out all the info i hit submit and what do you know? It did not submit and sent me to the same access denied page. So i had to call for support and the lady said they would email me in 3-5 business days on ways to fix the issue. I asked what do i do if it still doesnt work and she said call back and they will follow up with another email. Not much help. At this point I’m both disappointed, frustrated, and annoyed. I literally JUST wanted to order some shoes. But if the issue is not resolved after this first email i doubt i will be calling back again.
  • May 5, 2021

    By Ricky Gambrell
    App only works when your not entering a draw or just browsing for normal shoes. You cant get in to win a drawing it always say error or pending or problem with the card but you've previously ordered shoes I dont understand nike but you just cant get any shoes right now.
  • May 5, 2021

    By Justin Lyons
    Worst app ever! I tried to order a pair of Foamposites that released this morning, so I tried to put in my information, that way I can purchase the sneakers on time. It asked for my phone number and a verification code. So I put in both and clicked next. It kept directing me to the same screen and after a few attempts, it stopped giving me a verification code. So the app glitched on me, and I missed out on ordering the sneakers. Beyond disappointed with this app.

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