NFL

This would be a five star app for me as I cant watch my eagles live on the west coast as I work in the morning and being able to watch the game when I get home is great. However, last week when I was trying to watch the replay of the eagles/jags game, the app was telling me I didnt have a subscription. I tried all of the things it told me to do if to fix the problem and i none of them worked. Of course, there is no customer support. You have to talk to a bot who doesn’t give you the help you need and cant fix the problem. I get an email hours later that night, which is unacceptable because they should be able to fix the issue immediately since that is what I paid for, and the email basically tells me what the bot did, which was nothing. After realizing I wasn’t going to get any help from an actual person, I just signed up for the free trial to watch the game. I emailed them back to let them know they shouldn’t charge me a monthly subscription and a yearly one. Sent that on a monday. Got an email friday saying they cant do anything. Absolute garbage. I dont write reviews ever, even after bad experiences because I am not a Karen and not every experience is going to be great as people are not flawless, but this nonsense was so ridiculous that it led me to write my first review. Could be a great product when they arent taking away the package you bought from them then offer no support to fix it and tell you there’s basically nothing they can do about it

This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!

Live streaming works quite well in general. The problems occur when playing back games after they are done, whether it be video or radio broadcasts. If you just play the content, it usually does well enough. However, if you want to skip around in the game, it is very inconsistent, oftentimes resulting in the stream starting over again from the beginning. Let’s say I want to skip back 30 seconds to watch a play again. There is simply no good way to do this and it’s just problematic for the app. Oftentimes you cannot even see where you are in the video because it does not display all the numbers (the game I am listening to reads “02...”, so I know only that I am sometime in the 2nd hour). This makes accurately moving earlier or later in the stream extremely awkward, ineffective, and pretty much impossible. How about adding the now-standard option buttons to skip 15 seconds forward or backward in the stream? This is NOT hard to do. Also, if you have the stream displaying in full screen mode, you pretty much can’t skip the stream forward or backward. You have to decrease the display size, then you can do it, albeit chunkily. It’s remarkable how far ahead MLB is compared to NFL when it comes to streaming content. MLB makes the experience nearly seamless. With the NFL, it’s an unpleasant experience.

I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal. Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in. Other than that great job! Keep up the good work!

Fix your apps sound asap. It’s a simple programming patch fix in the initial downloading of the app. In Microsoft if you download the app it automatically downloads it without sound. How could this of happened? How much money does the NFL make to have an app that auto downloads with sound? Somebody tell me why this was such a difficult task to manage? Fix your shit.

I do not appreciate you all making people sign up for the NFL plus app so they can watch it on their phone it used to be free I swear to God I'm going to delete this d*** app if you can't let people watch the games that can't be at home to watch it I mean I'm really p***** about it You need to take care of the people that can't afford Internet and all these g****** streaming services so you need to take pity on people who can't afford it

They charged me for 2 months after I canceled. You have to Google how to cancel it because you cant cancel through the mobile app. The NFL site isn't accurate with how you go about canceling or unsubcribing. I had to remove my card so that they couldn't charge it anymore. Huge waste of time and I feel like it was intentional.

Can only each games I get on tv already, this site is humorously vague and you don't get anything for the money, it's a total joke, getting my money back, it has no use, better to enjoy a good one at a good sports bar or local hang out and watch the games...