Facebook_pixel
nextbike

nextbike

nextbike GmbH

3.0 Ratings 433+ Reviews

Ratings & Reviews

Write a Review
  • Best 24 hr rental! Jun 22, 2020

    By RN2892
    I absolutely love renting bikes using this app and it’s so easy to use ! I must say though that the 24h rental is far more convenient than renting it just for one hour or two. The price is set up so that it caps at $25, and so you can’t be charged more than $25 within 24 hrs from time of rental. Therefore, that’s to say that the cost of renting it for 5 hours is equivalent to the cost of renting it for 24hs. My friend and I picked up the bikes at North Hudson Park in North Bergen and rode the bikes up to Fort Lee and across the GWBridge to NYC. We then rode the bicycles along the west side highway and down to Central Park, around two laps and back home! One word, AWESOME!!
  • Love it, super convenient! May 21, 2020

    By michron77
    It was a little tricky to maneuver at first. Maybe because it kept taking me out of the app into the website for some reason while I was setting up payment. But either way this app is fantastic!
  • Rented a few bikes with my friends May 29, 2020

    By 96bbyy
    Registering in the system was a little buggy and took about 15 minutes so if you ever think you’ll want to rent one, I’d say download the app register and activate your account before you get to the bikes. When i returned the bike, it didn't register as returned on the trip meter in the app and I didn’t realize until hours later. But i sent a report and they updated it within 24hrs. So it was cool. If you want to avoid that, just make sure the bike is returned properly before you leave. Can’t wait to ride again!!
  • Hassle free fun Sep 13, 2019

    By Click555
    If you feel like a bike its there and relatively cheep. A few occasions this summer we spontaneously showed up downtown and then hopped from place to place around pgh. Lawrenceville, northside and Southside are all easily reachable on a bike from town. Like last time we parked downtown rode to the strip to shop and had a drink. Ate in Lawrenceville after checking out a festival at the cemetery then rode to north side for a drink then back to the car. A full day and a fun way to see and experience Pittsburgh.
  • First time Jul 3, 2020

    By mammaw9
    Loved this first time bike ride on the trail near the jail where we rented the bikes. Perfect day for an hour bike ride. Called to register and someone helped us with no problem. Very patient she was to have us only pass the cell around to each other and set us up. Bike comfortable and East especially for a first time on one on about 30 years at least.
  • Awesome First Experience Oct 27, 2019

    By Awesome First Experience
    It was my first time using the app in West Palm Beach. The app was super easy to use and set up. The bikes themselves are in above average condition and the functionality of each unit works nearly 100% (my bike had a broken bell - not that I would use it but my girlfriends bell was brand new). We loved our experience and will be back next weekend.
  • Smooth & easy to use Oct 17, 2019

    By High Tide 47
    Easy to navigate. Have used this everyday for 3 days. Only issue is locking the bike which is probably me and nothing to do with the app. I have used it from 4 in the morning to 10 at night. Easy
  • Best way to get around the city Sep 13, 2019

    By AmandaPorFavor
    I’ve been using these bikes since the program started! The subscription is totally worth it if you ride more than a handful of times a month. It saves a ton of money and is great exercise.
  • CITIBIKE Is better Aug 25, 2020

    By AGK1985
    I will start on a + note: the customer service is excellent. Every rep I’ve spoken to has been kind, helpful and super professional. I also really appreciate the monthly service plan. Very reasonably priced. A lot of bikes are out of service but so are citibikes. I don’t like giving negative reviews but I think it’s necessary to help improve the service. The app is horrendous. I have to call customer support to rent a bike every time. Updating credit card or seeing what bikes are available! Forget about it. I have customer service on speed dial for this reason. If the app worked I’d be really really happy!
  • Great bike system Sep 10, 2019

    By MikeSlappy
    We’ve tried systems like this in other cities and these are by far the most comfortable, higher quality bikes we’ve seen. Every bike seems to be ready to go with everything in top shape. Love it!!!!
  • Best 24 hr rental! Jun 22, 2020

    By RN2892
    I absolutely love renting bikes using this app and it’s so easy to use ! I must say though that the 24h rental is far more convenient than renting it just for one hour or two. The price is set up so that it caps at $25, and so you can’t be charged more than $25 within 24 hrs from time of rental. Therefore, that’s to say that the cost of renting it for 5 hours is equivalent to the cost of renting it for 24hs. My friend and I picked up the bikes at North Hudson Park in North Bergen and rode the bikes up to Fort Lee and across the GWBridge to NYC. We then rode the bicycles along the west side highway and down to Central Park, around two laps and back home! One word, AWESOME!!
  • Love it, super convenient! May 21, 2020

    By michron77
    It was a little tricky to maneuver at first. Maybe because it kept taking me out of the app into the website for some reason while I was setting up payment. But either way this app is fantastic!
  • Rented a few bikes with my friends May 29, 2020

    By 96bbyy
    Registering in the system was a little buggy and took about 15 minutes so if you ever think you’ll want to rent one, I’d say download the app register and activate your account before you get to the bikes. When i returned the bike, it didn't register as returned on the trip meter in the app and I didn’t realize until hours later. But i sent a report and they updated it within 24hrs. So it was cool. If you want to avoid that, just make sure the bike is returned properly before you leave. Can’t wait to ride again!!
  • Hassle free fun Sep 13, 2019

    By Click555
    If you feel like a bike its there and relatively cheep. A few occasions this summer we spontaneously showed up downtown and then hopped from place to place around pgh. Lawrenceville, northside and Southside are all easily reachable on a bike from town. Like last time we parked downtown rode to the strip to shop and had a drink. Ate in Lawrenceville after checking out a festival at the cemetery then rode to north side for a drink then back to the car. A full day and a fun way to see and experience Pittsburgh.
  • First time Jul 3, 2020

    By mammaw9
    Loved this first time bike ride on the trail near the jail where we rented the bikes. Perfect day for an hour bike ride. Called to register and someone helped us with no problem. Very patient she was to have us only pass the cell around to each other and set us up. Bike comfortable and East especially for a first time on one on about 30 years at least.
  • Awesome First Experience Oct 27, 2019

    By Awesome First Experience
    It was my first time using the app in West Palm Beach. The app was super easy to use and set up. The bikes themselves are in above average condition and the functionality of each unit works nearly 100% (my bike had a broken bell - not that I would use it but my girlfriends bell was brand new). We loved our experience and will be back next weekend.
  • Smooth & easy to use Oct 17, 2019

    By High Tide 47
    Easy to navigate. Have used this everyday for 3 days. Only issue is locking the bike which is probably me and nothing to do with the app. I have used it from 4 in the morning to 10 at night. Easy
  • Best way to get around the city Sep 13, 2019

    By AmandaPorFavor
    I’ve been using these bikes since the program started! The subscription is totally worth it if you ride more than a handful of times a month. It saves a ton of money and is great exercise.
  • CITIBIKE Is better Aug 25, 2020

    By AGK1985
    I will start on a + note: the customer service is excellent. Every rep I’ve spoken to has been kind, helpful and super professional. I also really appreciate the monthly service plan. Very reasonably priced. A lot of bikes are out of service but so are citibikes. I don’t like giving negative reviews but I think it’s necessary to help improve the service. The app is horrendous. I have to call customer support to rent a bike every time. Updating credit card or seeing what bikes are available! Forget about it. I have customer service on speed dial for this reason. If the app worked I’d be really really happy!
  • Great bike system Sep 10, 2019

    By MikeSlappy
    We’ve tried systems like this in other cities and these are by far the most comfortable, higher quality bikes we’ve seen. Every bike seems to be ready to go with everything in top shape. Love it!!!!
  • Awful Oct 24, 2019

    By ecoag
    This is literally the worst ride sharing app I’ve ever experienced. I have a monthly membership and can’t use it half the time because the app isn’t working. I’ve been charged numerous times because the app didn’t register that I ended a ride when I did. I’ve had to spend tons of time waiting to talk to customer service to get them to correct it... because on top of the app not working, they never respond to help requests or comments. The only reason they’re still around is because they’re the only bike share option in Hoboken. Horrible, horrible, horrible.
  • Worst bike share app ever Apr 22, 2021

    By leliokkkk
    This is definitely the worst bike share app I have ever ever used. It never tells you to park the bike only at the service area, and if you are the first time user, you will definitely get charged for 20 euros more. The 20 euros is what they called the “ service fee “ for parking not at the service area, which my bike is only 5 mins walk away. This is totally disgusting. 20 euros is even enough for half of the price for a second hand bike!! I hope this company will go bankrupt as soon as possible to not to further spam anyone anymore.
  • Unable to pay on 6s May 26, 2020

    By 我要布偶猫
    I'm using iPhone 6s, when I try to activate my account on this app, however, it navigates to a webpage which asking for credit card info, after I fill in, it was not submitting the form, and the app is unable to get it, and that is the ONLY way I could found to pay, it even not support Apple Pay !after 3 try to bind my credit card and it keeps failing, I wish the dev team could provide a payment method that WORKS. Thanks!
  • Extremely Buggy App Oct 12, 2019

    By Mon3ymik388
    You would think this project was completely abandoned if it weren’t for customer service. The bike software + app is absolute junk and I literally have to call customer service every time because their tech is atrocious. It often won’t shutoff the meter after I clearly parked it, charging me more and there are constant bugs just to rent thing. I hope they improve the tech because I appreciate the overall service.
  • App always glitches Aug 15, 2020

    By CorinaLeexo
    There is always something wrong the app! I’ll rent a bike and it will automatically lock and return; other times I’ll have trouble returning my bike, other times the app won’t even allow me to return the bike. Literally the worst. It’s decent when it actually works though so hooray. You think this app has eaten at least $25 from just screwing up alone.
  • Forgot PIN option doesn’t work Jun 13, 2020

    By AdamTJ15
    I’ve tried numerous times to get my PIN reset through the login screen. Once I enter my phone number, I’m prompted with “we will text you with a new PIN.” I’ve tried about 15 times and still haven’t received a text. I’ve tried re-registering with my phone number Incase my Account was deleted, but I’m told my number is already register. Looks like I won’t be riding until this issue is resolved.

No reviews available

No reviews available

  • Best 24 hr rental! Jun 22, 2020

    By RN2892
    I absolutely love renting bikes using this app and it’s so easy to use ! I must say though that the 24h rental is far more convenient than renting it just for one hour or two. The price is set up so that it caps at $25, and so you can’t be charged more than $25 within 24 hrs from time of rental. Therefore, that’s to say that the cost of renting it for 5 hours is equivalent to the cost of renting it for 24hs. My friend and I picked up the bikes at North Hudson Park in North Bergen and rode the bikes up to Fort Lee and across the GWBridge to NYC. We then rode the bicycles along the west side highway and down to Central Park, around two laps and back home! One word, AWESOME!!
  • Rented a few bikes with my friends May 29, 2020

    By 96bbyy
    Registering in the system was a little buggy and took about 15 minutes so if you ever think you’ll want to rent one, I’d say download the app register and activate your account before you get to the bikes. When i returned the bike, it didn't register as returned on the trip meter in the app and I didn’t realize until hours later. But i sent a report and they updated it within 24hrs. So it was cool. If you want to avoid that, just make sure the bike is returned properly before you leave. Can’t wait to ride again!!
  • Hassle free fun Sep 13, 2019

    By Click555
    If you feel like a bike its there and relatively cheep. A few occasions this summer we spontaneously showed up downtown and then hopped from place to place around pgh. Lawrenceville, northside and Southside are all easily reachable on a bike from town. Like last time we parked downtown rode to the strip to shop and had a drink. Ate in Lawrenceville after checking out a festival at the cemetery then rode to north side for a drink then back to the car. A full day and a fun way to see and experience Pittsburgh.
  • First time Jul 3, 2020

    By mammaw9
    Loved this first time bike ride on the trail near the jail where we rented the bikes. Perfect day for an hour bike ride. Called to register and someone helped us with no problem. Very patient she was to have us only pass the cell around to each other and set us up. Bike comfortable and East especially for a first time on one on about 30 years at least.
  • Awesome First Experience Oct 27, 2019

    By Awesome First Experience
    It was my first time using the app in West Palm Beach. The app was super easy to use and set up. The bikes themselves are in above average condition and the functionality of each unit works nearly 100% (my bike had a broken bell - not that I would use it but my girlfriends bell was brand new). We loved our experience and will be back next weekend.
  • Smooth & easy to use Oct 17, 2019

    By High Tide 47
    Easy to navigate. Have used this everyday for 3 days. Only issue is locking the bike which is probably me and nothing to do with the app. I have used it from 4 in the morning to 10 at night. Easy
  • Best way to get around the city Sep 13, 2019

    By AmandaPorFavor
    I’ve been using these bikes since the program started! The subscription is totally worth it if you ride more than a handful of times a month. It saves a ton of money and is great exercise.
  • Great bike system Sep 10, 2019

    By MikeSlappy
    We’ve tried systems like this in other cities and these are by far the most comfortable, higher quality bikes we’ve seen. Every bike seems to be ready to go with everything in top shape. Love it!!!!
  • App user ability Apr 11, 2021

    By chris15405
    App is very easy and convenient to use, you will be riding in a matter of mins. highly recommend giving it a try.
  • Love it, super convenient! May 21, 2020

    By michron77
    It was a little tricky to maneuver at first. Maybe because it kept taking me out of the app into the website for some reason while I was setting up payment. But either way this app is fantastic!
  • Good but buggy Nov 5, 2019

    By furrryyyy
    Sometimes the bikes that the app says are there are not there. Sometimes there are countless unused bikes at a station but the app tells you they are unavailable. Occasionally the bikes won’t allow you to return them.
  • CITIBIKE Is better Aug 25, 2020

    By AGK1985
    I will start on a + note: the customer service is excellent. Every rep I’ve spoken to has been kind, helpful and super professional. I also really appreciate the monthly service plan. Very reasonably priced. A lot of bikes are out of service but so are citibikes. I don’t like giving negative reviews but I think it’s necessary to help improve the service. The app is horrendous. I have to call customer support to rent a bike every time. Updating credit card or seeing what bikes are available! Forget about it. I have customer service on speed dial for this reason. If the app worked I’d be really really happy!
  • App always glitches Aug 15, 2020

    By CorinaLeexo
    There is always something wrong the app! I’ll rent a bike and it will automatically lock and return; other times I’ll have trouble returning my bike, other times the app won’t even allow me to return the bike. Literally the worst. It’s decent when it actually works though so hooray. You think this app has eaten at least $25 from just screwing up alone.
  • Awful Oct 24, 2019

    By ecoag
    This is literally the worst ride sharing app I’ve ever experienced. I have a monthly membership and can’t use it half the time because the app isn’t working. I’ve been charged numerous times because the app didn’t register that I ended a ride when I did. I’ve had to spend tons of time waiting to talk to customer service to get them to correct it... because on top of the app not working, they never respond to help requests or comments. The only reason they’re still around is because they’re the only bike share option in Hoboken. Horrible, horrible, horrible.
  • Worst bike share app ever Apr 22, 2021

    By leliokkkk
    This is definitely the worst bike share app I have ever ever used. It never tells you to park the bike only at the service area, and if you are the first time user, you will definitely get charged for 20 euros more. The 20 euros is what they called the “ service fee “ for parking not at the service area, which my bike is only 5 mins walk away. This is totally disgusting. 20 euros is even enough for half of the price for a second hand bike!! I hope this company will go bankrupt as soon as possible to not to further spam anyone anymore.
  • Unable to pay on 6s May 26, 2020

    By 我要布偶猫
    I'm using iPhone 6s, when I try to activate my account on this app, however, it navigates to a webpage which asking for credit card info, after I fill in, it was not submitting the form, and the app is unable to get it, and that is the ONLY way I could found to pay, it even not support Apple Pay !after 3 try to bind my credit card and it keeps failing, I wish the dev team could provide a payment method that WORKS. Thanks!
  • Extremely Buggy App Oct 12, 2019

    By Mon3ymik388
    You would think this project was completely abandoned if it weren’t for customer service. The bike software + app is absolute junk and I literally have to call customer service every time because their tech is atrocious. It often won’t shutoff the meter after I clearly parked it, charging me more and there are constant bugs just to rent thing. I hope they improve the tech because I appreciate the overall service.
  • Forgot PIN option doesn’t work Jun 13, 2020

    By AdamTJ15
    I’ve tried numerous times to get my PIN reset through the login screen. Once I enter my phone number, I’m prompted with “we will text you with a new PIN.” I’ve tried about 15 times and still haven’t received a text. I’ve tried re-registering with my phone number Incase my Account was deleted, but I’m told my number is already register. Looks like I won’t be riding until this issue is resolved.

What’s Groovy

What’s Subpar

Loading...