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nextbike
4.0 Ratings 376 Reviews

Ratings & Reviews

4.0
376 Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Best 24 hr rental! Jun 22, 2020

    By RN2892
    I absolutely love renting bikes using this app and it’s so easy to use ! I must say though that the 24h rental is far more convenient than renting it just for one hour or two. The price is set up so that it caps at $25, and so you can’t be charged more than $25 within 24 hrs from time of rental. Therefore, that’s to say that the cost of renting it for 5 hours is equivalent to the cost of renting it for 24hs. My friend and I picked up the bikes at North Hudson Park in North Bergen and rode the bikes up to Fort Lee and across the GWBridge to NYC. We then rode the bicycles along the west side highway and down to Central Park, around two laps and back home! One word, AWESOME!!
    more
  • Rented a few bikes with my friends May 29, 2020

    By 96bbyy
    Registering in the system was a little buggy and took about 15 minutes so if you ever think you’ll want to rent one, I’d say download the app register and activate your account before you get to the bikes. When i returned the bike, it didn't register as returned on the trip meter in the app and I didn’t realize until hours later. But i sent a report and they updated it within 24hrs. So it was cool. If you want to avoid that, just make sure the bike is returned properly before you leave. Can’t wait to ride again!!
    more
  • Hassle free fun Sep 13, 2019

    By Click555
    If you feel like a bike its there and relatively cheep. A few occasions this summer we spontaneously showed up downtown and then hopped from place to place around pgh. Lawrenceville, northside and Southside are all easily reachable on a bike from town. Like last time we parked downtown rode to the strip to shop and had a drink. Ate in Lawrenceville after checking out a festival at the cemetery then rode to north side for a drink then back to the car. A full day and a fun way to see and experience Pittsburgh.
    more
  • First time Jul 3, 2020

    By mammaw9
    Loved this first time bike ride on the trail near the jail where we rented the bikes. Perfect day for an hour bike ride. Called to register and someone helped us with no problem. Very patient she was to have us only pass the cell around to each other and set us up. Bike comfortable and East especially for a first time on one on about 30 years at least.
    more
  • Awesome First Experience Oct 27, 2019

    By Awesome First Experience
    It was my first time using the app in West Palm Beach. The app was super easy to use and set up. The bikes themselves are in above average condition and the functionality of each unit works nearly 100% (my bike had a broken bell - not that I would use it but my girlfriends bell was brand new). We loved our experience and will be back next weekend.
    more
  • Extremely Buggy App Oct 12, 2019

    By Mon3ymik388
    You would think this project was completely abandoned if it weren’t for customer service. The bike software + app is absolute junk and I literally have to call customer service every time because their tech is atrocious. It often won’t shutoff the meter after I clearly parked it, charging me more and there are constant bugs just to rent thing. I hope they improve the tech because I appreciate the overall service.
    more
  • Unable to pay on 6s May 26, 2020

    By 我要布偶猫
    I'm using iPhone 6s, when I try to activate my account on this app, however, it navigates to a webpage which asking for credit card info, after I fill in, it was not submitting the form, and the app is unable to get it, and that is the ONLY way I could found to pay, it even not support Apple Pay !after 3 try to bind my credit card and it keeps failing, I wish the dev team could provide a payment method that WORKS. Thanks!
    more
  • Forgot PIN option doesn’t work Jun 13, 2020

    By AdamTJ15
    I’ve tried numerous times to get my PIN reset through the login screen. Once I enter my phone number, I’m prompted with “we will text you with a new PIN.” I’ve tried about 15 times and still haven’t received a text. I’ve tried re-registering with my phone number Incase my Account was deleted, but I’m told my number is already register. Looks like I won’t be riding until this issue is resolved.
    more

No reviews available

  • Best 24 hr rental! Jun 22, 2020

    By RN2892
    I absolutely love renting bikes using this app and it’s so easy to use ! I must say though that the 24h rental is far more convenient than renting it just for one hour or two. The price is set up so that it caps at $25, and so you can’t be charged more than $25 within 24 hrs from time of rental. Therefore, that’s to say that the cost of renting it for 5 hours is equivalent to the cost of renting it for 24hs. My friend and I picked up the bikes at North Hudson Park in North Bergen and rode the bikes up to Fort Lee and across the GWBridge to NYC. We then rode the bicycles along the west side highway and down to Central Park, around two laps and back home! One word, AWESOME!!
    more
  • Rented a few bikes with my friends May 29, 2020

    By 96bbyy
    Registering in the system was a little buggy and took about 15 minutes so if you ever think you’ll want to rent one, I’d say download the app register and activate your account before you get to the bikes. When i returned the bike, it didn't register as returned on the trip meter in the app and I didn’t realize until hours later. But i sent a report and they updated it within 24hrs. So it was cool. If you want to avoid that, just make sure the bike is returned properly before you leave. Can’t wait to ride again!!
    more
  • Hassle free fun Sep 13, 2019

    By Click555
    If you feel like a bike its there and relatively cheep. A few occasions this summer we spontaneously showed up downtown and then hopped from place to place around pgh. Lawrenceville, northside and Southside are all easily reachable on a bike from town. Like last time we parked downtown rode to the strip to shop and had a drink. Ate in Lawrenceville after checking out a festival at the cemetery then rode to north side for a drink then back to the car. A full day and a fun way to see and experience Pittsburgh.
    more
  • First time Jul 3, 2020

    By mammaw9
    Loved this first time bike ride on the trail near the jail where we rented the bikes. Perfect day for an hour bike ride. Called to register and someone helped us with no problem. Very patient she was to have us only pass the cell around to each other and set us up. Bike comfortable and East especially for a first time on one on about 30 years at least.
    more
  • Awesome First Experience Oct 27, 2019

    By Awesome First Experience
    It was my first time using the app in West Palm Beach. The app was super easy to use and set up. The bikes themselves are in above average condition and the functionality of each unit works nearly 100% (my bike had a broken bell - not that I would use it but my girlfriends bell was brand new). We loved our experience and will be back next weekend.
    more
  • Good but buggy Nov 5, 2019

    By furrryyyy
    Sometimes the bikes that the app says are there are not there. Sometimes there are countless unused bikes at a station but the app tells you they are unavailable. Occasionally the bikes won’t allow you to return them.
    more
  • App is good, service has issues Dec 28, 2019

    By mike1234sh
    The app is great. The service has issues as sometimes it doesn't recognize when a bike was returned and the only option is to call support
    more
  • I love it but one thing... Oct 4, 2019

    By steve-ooooooooooo
    Sometimes the GPS and map are off. The other night I spent 45 minutes going to 3 bikes that were on the map but didn’t exist in real life. This was disappointing as it was raining and I was then late for my event.
    more
  • Return Sep 25, 2019

    By jsfjwncidnakcnskan
    Sometimes my return doesn’t go through. Then I’m stuck having to call customer service to cancel all the hours it has been running..
    more

No reviews available

No reviews available

  • Extremely Buggy App Oct 12, 2019

    By Mon3ymik388
    You would think this project was completely abandoned if it weren’t for customer service. The bike software + app is absolute junk and I literally have to call customer service every time because their tech is atrocious. It often won’t shutoff the meter after I clearly parked it, charging me more and there are constant bugs just to rent thing. I hope they improve the tech because I appreciate the overall service.
    more
  • Unable to pay on 6s May 26, 2020

    By 我要布偶猫
    I'm using iPhone 6s, when I try to activate my account on this app, however, it navigates to a webpage which asking for credit card info, after I fill in, it was not submitting the form, and the app is unable to get it, and that is the ONLY way I could found to pay, it even not support Apple Pay !after 3 try to bind my credit card and it keeps failing, I wish the dev team could provide a payment method that WORKS. Thanks!
    more
  • Forgot PIN option doesn’t work Jun 13, 2020

    By AdamTJ15
    I’ve tried numerous times to get my PIN reset through the login screen. Once I enter my phone number, I’m prompted with “we will text you with a new PIN.” I’ve tried about 15 times and still haven’t received a text. I’ve tried re-registering with my phone number Incase my Account was deleted, but I’m told my number is already register. Looks like I won’t be riding until this issue is resolved.
    more

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