New York Subway – MTA Map NYC

New York Subway – MTA Map NYC

Mapway

Official MTA New York Subway map with route planner and service status updates.

4.6 Ratings 98K+ Reviews 1M+ Downloads

Ratings & Reviews

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  • img Community
    The New York City subway system is the fastest and most affordable way to get the 4 miles from Washington Square Park all the way to The Met near the Upper East Side, but navigating the complex tangle of metro lines can be tricky. You should be sure to have the official MTA map to get detailed directions, guides, and live transit arrival times.
    img by Sharon
    2 years ago
  • Great help for visitors Oct 11, 2017

    By hockeygirl634
    As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
  • Mar 4, 2019

    By A Google user
    this app. is a good starting idea, but for 5$ it should show a lot more when it comes to pointing out what subway car & which door to stand by when exiting the station or when transferring to another train. at most, all it does at the subway stops & exits it just give a very vague description on where to go. less than a handful of station give some direction, & very little at that. this app. needs much improvement. if the developers can find it, look for 'Exit Strategy as a great template.
  • Missing important info Oct 26, 2017

    By Seaweedflow
    Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
  • Sep 4, 2019

    By A Google user
    What happened? This used to be my go to app when traveling. I would easily be able to give someone direction even if I didn't know where they were going. Now I have to wait for it to load, and I'm usually already on the train to figure out where I'm going. Edit The ads only come on when you are connected to data (wifi). If you are underground just turn it off to get what you need faster if you are in a hurry. It still works fine offline which is its best feature in my opinion. Not perfect 4.5
  • New York Subway Map Oct 3, 2018

    By D. Hill
    This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
  • Good except at the last/first stop Sep 14, 2017

    By TR Engineer
    The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
  • Apr 12, 2022

    By Oscar Arredondo
    Great help for the Metro Riders. try to update your Apps with Live and Current Metro activities....you already have the system emplacement on the M Trains, just Stream it to this Apps.
  • Best overview map of the NYC/NJ transit system Jun 7, 2021

    By AdamMatt13066
    With modern navigation apps like google maps and Apple Maps adding transit navigation options, it would seem an app like this one wouldn’t be useful, you would be wrong. This app is great for an overall view of the subway and a great app to find subway news about closures so that you don’t mistakenly try and and board that train. This app has helped me every time I’ve gone to the city to plan out sites to see and the nearest subway station to those sites and like the modern navigation apps, has a route planner to help navigation from point A to B. See also the stations that involve walking transfers, like the 14th street transfer from the red to the orange line, so you know when going to the next site you want to go to what your options are. Best of all, it’s lightweight and doesn’t require cellular or WiFi to just view the map.
  • Old timer Apr 30, 2018

    By M.Macy
    Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
  • Great help for visitors Oct 11, 2017

    By hockeygirl634
    As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
  • Mar 4, 2019

    By A Google user
    this app. is a good starting idea, but for 5$ it should show a lot more when it comes to pointing out what subway car & which door to stand by when exiting the station or when transferring to another train. at most, all it does at the subway stops & exits it just give a very vague description on where to go. less than a handful of station give some direction, & very little at that. this app. needs much improvement. if the developers can find it, look for 'Exit Strategy as a great template.
  • Missing important info Oct 26, 2017

    By Seaweedflow
    Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
  • Sep 4, 2019

    By A Google user
    What happened? This used to be my go to app when traveling. I would easily be able to give someone direction even if I didn't know where they were going. Now I have to wait for it to load, and I'm usually already on the train to figure out where I'm going. Edit The ads only come on when you are connected to data (wifi). If you are underground just turn it off to get what you need faster if you are in a hurry. It still works fine offline which is its best feature in my opinion. Not perfect 4.5
  • New York Subway Map Oct 3, 2018

    By D. Hill
    This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
  • Good except at the last/first stop Sep 14, 2017

    By TR Engineer
    The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
  • Apr 12, 2022

    By Oscar Arredondo
    Great help for the Metro Riders. try to update your Apps with Live and Current Metro activities....you already have the system emplacement on the M Trains, just Stream it to this Apps.
  • Best overview map of the NYC/NJ transit system Jun 7, 2021

    By AdamMatt13066
    With modern navigation apps like google maps and Apple Maps adding transit navigation options, it would seem an app like this one wouldn’t be useful, you would be wrong. This app is great for an overall view of the subway and a great app to find subway news about closures so that you don’t mistakenly try and and board that train. This app has helped me every time I’ve gone to the city to plan out sites to see and the nearest subway station to those sites and like the modern navigation apps, has a route planner to help navigation from point A to B. See also the stations that involve walking transfers, like the 14th street transfer from the red to the orange line, so you know when going to the next site you want to go to what your options are. Best of all, it’s lightweight and doesn’t require cellular or WiFi to just view the map.
  • Old timer Apr 30, 2018

    By M.Macy
    Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
  • Dec 13, 2019

    By A Google user
    Pops open the map immediately so I can see the stops and doesn't require Wi-Fi. Getting the average time between stops does, but it also gives you the upcoming train, so that is helpful. Over all, best $5 I've spent since moving to the city.
  • You’ll miss your train Apr 6, 2022

    By brians101
    If you’ve ever used the NYC subway, you know that figuring out what train to take and where to transfer can often require split second decisions, and when you can’t get the info you need in time to make that decision, it will often result in you being severely delayed. This app used to be great for getting the information you need quickly, but now they have included ads that take the whole screen and cannot be skipped for up to 30 seconds. These ads usually come up when you’re just bringing up the app and need the info you’re looking for immediately, which has often resulted in me missing trains and getting delayed for over 30 mins because I can’t skip out of the ads. I usually can’t be bothered to leave reviews, but I feel like it’s my civic duty here to tell people to avoid this app and save yourself the frustration. There are other apps with maps which are better, such as the one named “NY Subway” which still has pop up ads but can be quickly clicked out of so you can get the info you’re looking for in time.
  • Dec 1, 2021

    By Sojin Song
    This app is good. it really is. a few errors here and there, but no big deal. the problem is, aggressive hostage taking advertisements ruin this app. Not worth it. There are proper ways to advertise on free apps, and then there are ways to repel your potential paying customers for good. Unfortunately, this marketing team has chosen the latter. Also, none of the ads were ever properly matched to my tastes/preferences, so not only are they annoying, but also completely ineffective. I uninstalled and am using another one. less effective interface, but NO INTRUSIVE ADS.
  • Nov 10, 2021

    By Ben Dedrick
    The only value of having a separate app for the subway map (in addition to Citymapper, Google Maps, etc.) is for those last-second checks to verify that the train you're about to take is stopping in the place you need, especially in light of service changes, etc. That value is nullified by the forced ads this app inserts, which prevent you from seeing the info you need until that approaching train you needed to board is already leaving the station.
  • First time reviewing an app... Jun 21, 2019

    By daves first review of an app
    ...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
  • Oct 18, 2018

    By A Google user
    This app has been completely unresponsive for weeks now. Used to be very helpful in getting up-to-the-minute train status. As another user posted yesterday, now it just freezes upon opening. The ads were also extremely intrusive, but I guess it doesn't matter, since the app doesn't work anymore. Will just use the official MTA app now.
  • Use Google instead this app will only make you hate this app May 4, 2019

    By NYfirstmer
    Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
  • Mar 5, 2022

    By Mitch Johnson
    Good features, but it shows back to back non-skippable pop-ups every time you use the app. I can't sit through 15 second of ads every time I want to quickly look up directions
  • Too intrusive monetization Sep 23, 2019

    By jarcec
    On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
  • Jun 2, 2019

    By A Google user
    Obnoxious Ads. Worst ad experience ever. Full screen pop up after a few seconds of opening app and no way to close it until a timer finishes or an X shows up eventually. Then another pop up to sell the ad-free app. Look for another app to prevent wasting your time.
  • Oct 19, 2018

    By A Google user
    I relied heavily on this app to get service updates, map info, etc. The notifications were awesome. Until I found out a couple of days ago that there were updates to fix bugs. Now the app I liked so much is completely useless. No bueno
  • img Community
    The New York City subway system is the fastest and most affordable way to get the 4 miles from Washington Square Park all the way to The Met near the Upper East Side, but navigating the complex tangle of metro lines can be tricky. You should be sure to have the official MTA map to get detailed directions, guides, and live transit arrival times.
    img by Sharon
    2 years ago

No reviews available

  • Great help for visitors Oct 11, 2017

    By hockeygirl634
    As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
  • Good except at the last/first stop Sep 14, 2017

    By TR Engineer
    The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
  • Apr 12, 2022

    By Oscar Arredondo
    Great help for the Metro Riders. try to update your Apps with Live and Current Metro activities....you already have the system emplacement on the M Trains, just Stream it to this Apps.
  • Best overview map of the NYC/NJ transit system Jun 7, 2021

    By AdamMatt13066
    With modern navigation apps like google maps and Apple Maps adding transit navigation options, it would seem an app like this one wouldn’t be useful, you would be wrong. This app is great for an overall view of the subway and a great app to find subway news about closures so that you don’t mistakenly try and and board that train. This app has helped me every time I’ve gone to the city to plan out sites to see and the nearest subway station to those sites and like the modern navigation apps, has a route planner to help navigation from point A to B. See also the stations that involve walking transfers, like the 14th street transfer from the red to the orange line, so you know when going to the next site you want to go to what your options are. Best of all, it’s lightweight and doesn’t require cellular or WiFi to just view the map.
  • Old timer Apr 30, 2018

    By M.Macy
    Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
  • Dec 13, 2019

    By A Google user
    Pops open the map immediately so I can see the stops and doesn't require Wi-Fi. Getting the average time between stops does, but it also gives you the upcoming train, so that is helpful. Over all, best $5 I've spent since moving to the city.
  • Necessary for first timers Jun 8, 2022

    By Tware99
    We had never been to the New York/New Jersey are before our trip but I knew the subway would be a travel must. Within minutes of installing the app I was able to find stations and plan routes. Very intuitive. Using the app and riding the trains saved us a TON in parking fees and enabled us to see way more and stress way less about driving and parking. The next time we go I will definitely be using this app again.
  • I was mistaken, app remains superb Dec 19, 2017

    By E. Miaru
    [previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful." Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored the app fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.
  • Best in class Oct 6, 2018

    By mr100percent
    I’ve tried multiple subway apps and this one is easily my favorite. It’s simple to use, the map is easy to read and zoom, and tapping on a station brings up options including the countdown clocks. And all this is in the free version. I’m deleting my other subway apps and using this one.
  • Ok. Oct 28, 2017

    By Shwistch
    The map is al I see useful and a map can be obtained anywhere. It needs lots of improvements. Also, the adds should not pop up when you are looking for an address, specially when in a rush. I know thats how they make money, but, think about a better way of advertisement.
  • Sep 4, 2019

    By A Google user
    What happened? This used to be my go to app when traveling. I would easily be able to give someone direction even if I didn't know where they were going. Now I have to wait for it to load, and I'm usually already on the train to figure out where I'm going. Edit The ads only come on when you are connected to data (wifi). If you are underground just turn it off to get what you need faster if you are in a hurry. It still works fine offline which is its best feature in my opinion. Not perfect 4.5
  • New York Subway Map Oct 3, 2018

    By D. Hill
    This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
  • Useful app (ads have become annoying) Oct 20, 2017

    By ProfessorHines
    This app is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with. The ads however have really become the downfall of this app, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill this app. I highly recommend people to pay to have ads removed. You’ll thank me later.
  • Good enough Jul 10, 2019

    By Readin'junkie
    I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
  • Is the App really worth the annoyance? Jul 23, 2018

    By transit-toe
    I understand that for an App to be profitable it needs to sell advertising. That’s fine and dandy however when the advertising cannot be readily closed to actually use the App, it becomes useless. There have been many instances where information was needed immediately to make an informed decision and was blocked by advertising that could not be closed. Put it to you this way......., I will be looking at OTHER Apps.
  • Useful but ads not appreciated. Oct 30, 2018

    By Jewel2098
    Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.
  • Improve E & E Jun 23, 2021

    By hakim4389
    You currently give location of escalator or elevator within a station only if there is a problem with the E & E in that station. Please consider always giving the E & E location within the station. This would be valuable in planning trips for those who need to use the E & E.
  • New York City Subway Map Jan 5, 2018

    By Larry Reed
    I have found this NYC Map system extremely helpful especially during times when I’am trying to find my way through the city from various locations. Hey, I’ve lived here in Brooklyn since the middle 1990s and it still gets challenging. Great Map and connects..
  • Subway Dec 10, 2020

    By Manajik
    This app works for the most part but I will say it’s annoying when planning a route on the same line and makes you transfer 3 subways to go back onto the train you were just on
  • A must-have for New Yorkers/Toursits Nov 26, 2017

    By juancm51
    Great app for those who live in NYC or just visiting. Map is up to date and so far I’ve experienced no issues. Only 4 stars because app doesn’t look as smooth and great on the iPhone X. Once iPhone X screen proportion is updated it will be a 5 star App for me.
  • Mar 4, 2019

    By A Google user
    this app. is a good starting idea, but for 5$ it should show a lot more when it comes to pointing out what subway car & which door to stand by when exiting the station or when transferring to another train. at most, all it does at the subway stops & exits it just give a very vague description on where to go. less than a handful of station give some direction, & very little at that. this app. needs much improvement. if the developers can find it, look for 'Exit Strategy as a great template.
  • Missing important info Oct 26, 2017

    By Seaweedflow
    Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
  • Ads are ridiculous Sep 7, 2021

    By abcdsquare
    I understand there need to be ads. But EVERY time the app is opened an ad pops up. Even if you go away from the screen for 30 seconds you are forced to watch a 30 second ad. Some of them are longer and then you wait another 30 seconds or more on the selection page for the option to dismiss. This defeats the purpose of checking on train times when you are trying to figure out what is going on in a particular station. It wasn’t always this terrible, but the last month or so has been a headache. Nearly useless to gauge train time.
  • So easy to use. Jun 24, 2022

    By Kathyputah
    This app is easy to use and to find our way around. However, the last 2 days, we have had to scramble to re-route ourselves because of line closures. It would be helpful if this information was available as we wasted much time trying to figure out how to get “home” on our own. At one point, we had to Uber from a station as the connection we panned, was nit working from that station. This was at midnight in an unfamiliar area!
  • Good app, annoying ads May 18, 2021

    By Clarknt67
    This app is fine as a mobile subway map with two annoyances. One, the free version plays an interminable video ad before you get to the map. Maybe it is 30 secs but it takes FOREVER. Secondly, though it has location services, the default map view centers Jackson Heights Queens. As far as I can tell there is no way to change that. It is just a minor annoyance to always need to scroll, unless you live in Jackson Heights Queens.
  • Not bad but could be better May 26, 2018

    By KKPhil
    Please add the letter or number of the train rather than just calling it “the broadway local.” This would be much more helpful to a tourist. The other thing you could do is add in a hyperlink that maps the walking path to the subway station that you need. Other than that, it’s a very helpful app. I would’ve given it 5 stars if it had these 2 features.
  • Not clear when stops are down Feb 18, 2019

    By Bhmrck
    This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
  • Slow to update changes Sep 28, 2018

    By jsisjsnsjaj
    This app is good as an interactive map of the subway. But it’s not good if you need real-time info for trip planning. It is slow to update any changes on the trains or stations. Ex: Cathedral Parkway station is still marked as closed even though it reopened a month ago. If you were relying solely on this app to plan a trip you’d be misinformed.
  • Map needs help Oct 3, 2019

    By app skip it
    Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
  • Helpful but not when I really need it Jul 1, 2019

    By Rocco1197
    Way too many annoying ads that take too long to go away, sometimes the train arrives and I need to find out quickly and an ad pops up. Going to delete this and download a nice free picture of the map from google
  • Nov 10, 2021

    By Ben Dedrick
    The only value of having a separate app for the subway map (in addition to Citymapper, Google Maps, etc.) is for those last-second checks to verify that the train you're about to take is stopping in the place you need, especially in light of service changes, etc. That value is nullified by the forced ads this app inserts, which prevent you from seeing the info you need until that approaching train you needed to board is already leaving the station.
  • Mar 5, 2022

    By Mitch Johnson
    Good features, but it shows back to back non-skippable pop-ups every time you use the app. I can't sit through 15 second of ads every time I want to quickly look up directions
  • Nov 7, 2018

    By A Google user
    Used to be free. Now they keep asking for money and show ads when the app is open. People who use this app are in a hurry. Waiting for ads to close result in missed train and stops! I'm waiting for the train right now with TONS of people on the platform and with no trains arriving. Know what the service status says in the app for my line??? "Good service." Thank you MTA.
  • Too many ads. Jan 4, 2020

    By dhrifjskrn
    I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.
  • Good, but dropping due to the obnoxious ADS! Aug 30, 2018

    By amberfrances23
    This is a pretty decent app for navigating the NYC subway system. The time clocks are usually correct, or close enough. But the advertisements have become increasingly obnoxious and intrusive. Checking the updated train time while in transit or transferring has become pointless because you are now forced to sit through a 10-15 second ad before you can close the ad out and get on with the train time. The train time you get a glimpse of before the ad pops up is not live. This app is not worth it in my opinion.
  • Could be good, but annoying design Jun 22, 2018

    By paulraphael
    The app nags you about notifications being turned off unless you have every notification option turned on. This is just terrible. I don’t want them all turned on. Leave me alone. It also shows ads in a deliberately intrusive way. A full screen ad comes on right when you need to use the app, and there’s a little my pause before you can dismiss it. I can be enticed into paying for a good app but will not be BULLIED into paying for a hostile one. Another developer that hates its users.
  • Ads make it unusable Aug 29, 2021

    By Donut_Tony
    The ads in this app have always been awful - popping up, playing annoying audio, and covering the whole screen for several seconds before a tiny “close” button appears. But lately the “close” button doesn’t appear at all, the ads freeze, and I have to force close the app and start over. I’m giving it two stars because the app behind the ads is actually decent.
  • Gave me wrong info on 3 out of 4 trips Feb 22, 2022

    By Languorous Lass
    I’ve relied on this app for visits to New York in the past. But on my most recent visit, the app was virtually useless. The trip planner told me to take trains that weren’t running, or directed me to transfer at stations from which trains had been rerouted. I had to ask other riders for help on three out of the four subway trips I took between Manhattan and Brooklyn, because of the wrong info this app gave me. Deleting.
  • The ads ruin it Dec 17, 2021

    By s capone
    Personally, I need to be able to consult a subway map quickly when I’m in a station or on a platform, and the multiple full screen ads that take over the screen immediately upon opening the app are super annoying and make it unisable. Deleted. Find another way to monetize ; banner ads or in-screen ads would be fine with me.
  • Review of NYC Subway Jan 15, 2019

    By MTA rider 2019
    Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
  • You’ll miss your train Apr 6, 2022

    By brians101
    If you’ve ever used the NYC subway, you know that figuring out what train to take and where to transfer can often require split second decisions, and when you can’t get the info you need in time to make that decision, it will often result in you being severely delayed. This app used to be great for getting the information you need quickly, but now they have included ads that take the whole screen and cannot be skipped for up to 30 seconds. These ads usually come up when you’re just bringing up the app and need the info you’re looking for immediately, which has often resulted in me missing trains and getting delayed for over 30 mins because I can’t skip out of the ads. I usually can’t be bothered to leave reviews, but I feel like it’s my civic duty here to tell people to avoid this app and save yourself the frustration. There are other apps with maps which are better, such as the one named “NY Subway” which still has pop up ads but can be quickly clicked out of so you can get the info you’re looking for in time.
  • Dec 1, 2021

    By Sojin Song
    This app is good. it really is. a few errors here and there, but no big deal. the problem is, aggressive hostage taking advertisements ruin this app. Not worth it. There are proper ways to advertise on free apps, and then there are ways to repel your potential paying customers for good. Unfortunately, this marketing team has chosen the latter. Also, none of the ads were ever properly matched to my tastes/preferences, so not only are they annoying, but also completely ineffective. I uninstalled and am using another one. less effective interface, but NO INTRUSIVE ADS.
  • First time reviewing an app... Jun 21, 2019

    By daves first review of an app
    ...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
  • Oct 18, 2018

    By A Google user
    This app has been completely unresponsive for weeks now. Used to be very helpful in getting up-to-the-minute train status. As another user posted yesterday, now it just freezes upon opening. The ads were also extremely intrusive, but I guess it doesn't matter, since the app doesn't work anymore. Will just use the official MTA app now.
  • Use Google instead this app will only make you hate this app May 4, 2019

    By NYfirstmer
    Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
  • Too intrusive monetization Sep 23, 2019

    By jarcec
    On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
  • Jun 2, 2019

    By A Google user
    Obnoxious Ads. Worst ad experience ever. Full screen pop up after a few seconds of opening app and no way to close it until a timer finishes or an X shows up eventually. Then another pop up to sell the ad-free app. Look for another app to prevent wasting your time.
  • Oct 19, 2018

    By A Google user
    I relied heavily on this app to get service updates, map info, etc. The notifications were awesome. Until I found out a couple of days ago that there were updates to fix bugs. Now the app I liked so much is completely useless. No bueno
  • Bad news APP May 10, 2018

    By woo wee bubba
    Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need the APP, ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used the app in the first place, to find out which train line to use, which stop to get off at. The app could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.
  • Unusable advertising bombardment Jan 12, 2020

    By Darin S
    The app borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use the app then it makes that app pointless. Most people use this app to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.

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