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MyHeritage - Family tree, DNA & ancestry search

MyHeritage - Family tree, DNA & ancestry search

MyHeritage.com

Build a family tree & unravel your ancestry. Genealogy research, made easy!

4.4 Ratings 203K+ Reviews 10M+ Downloads

Ratings & Reviews

4.4
202.7K+ Ratings
  1. 5
    78+%
  2. 4
    8+%
  3. 3
    2+%
  4. 2
    1+%
  5. 1
    11+%
Write a Review
  • Photo Enhancement Nov 4, 2020

    By Smittywayne
    I have a full subscription to MyHeritage and it is my only app I use for researching, studying and exploring my family ancestors. It is a tremendous research tool and thoroughly enjoy it. Recently, the only updates of the app concerns the photo enhancement portion and I use it extensively. My only question is why are there so many updates on this part? Seems as if I receive one every few days and, when updating the app, I see no significant difference from from the previous updates and the description of the update is always as the previous one. The quality is still the same and no improvement can be discerned. Is there something I am missing on this?
    more
  • Great app, but take care with free trial Mar 24, 2021

    By MaryPear
    I clicked on the free trial before buying this app. I enjoyed its features, and relative (pardon the pun) ease of use. It’s the best one I’ve tried so far. I hemmed and hawed as to whether or not to subscribe for a year. Well, I decided not to at this time, went in the settings to decline the $99 subscription, it let me. I thought. Until I got a receipt telling me that my credit card was just charged $99 plus tax for the My Heritage app. There appears to be no way to undo this charge, so I’m stuck with it. I’m not going to pursue a refund, however, just a fair warning...if you are still in the free trial mode, I suggest you decide at least a couple of days before your trial period ends, to cancel. The small print says to give at least 24 hours notice. I believe that was my mistake. I gave it 23 hours maybe. I don’t know. Anyway, now that I have it for a year, I guess I’ll explore my crazy family tree that I know will be a challenge because it’s all over the place. This is a really good app, and I highly recommend playing with the animation feature with old portraits of dead people if you have them! It’s freaky. I have a 72-year-old friend who adored his father who died at age 56. I animated a photo for him as a surprise, and he burst into tears of joy and nostalgia. That alone was worth the hundred bucks! Nice app, I really do recommend it, but be wary of the free trial time limit.
    more
  • One step closer 2 my ancestors Mar 2, 2019

    By Vedim
    This is something I have wanted to do since I was a child. I remember asking my mom n grandparents about our relatives. I also asked about what we were made of my grandfather said, “ 2gee girl (my nickname is 2B-Tobee)we have ppl from Mississippi n Tennessee”. My grandma said, she didn’t know her dad well but was told he was a Blackfoot Indian n her mom was Black n Cherokee. I was told her moms records burned in a school house. Then I talked to other relatives like my great Aunt Virginia RIP n others who knew our family history. They collaborated somethings n told me additional information that I have held close to my heart ❤️. When my Great Aunt Della passed yrs ago, we made a trip to Greenville, TN for the funeral. I got a chance to meet relatives I’d never seen before. I learned we owned land a lot of it, but it was taken by the government. When companies such as 123nme, Heritage n a host of others started the DNA testing, I nearly jumped out of my seat. Finally I would know who I am, where I come from basically what made me me. I’m I really American Indian or West Indian I’m about to find out FINALLY that little girl will have real answers. Based on my molecular makeup
    more
  • Mar 23, 2021

    By Catherine Burgess
    Been very happy with the app for many years, however recently when I go to sync my names from the website to my site the program gets hung up at 95% and just hangs there, I spoke to a technical rep and he said to update the program with the newest version, I did that and it worked for awhile but now it has started again, I am very frustrated and of course I lost the email to the rep that was helping me ... I hope no one else is having this same issue ... Overall the app is fantastic recommend to others looking to get started or upload the family tree all in one site
    more
  • Great!!!, but.... Mar 13, 2021

    By K1978D
    Wonderful app! I love being able to bring a still picture to life!! I also love being able to put a black & white photo into color!! I don’t have any need though for the ancestry part. I totally get it. It’s the point of the app!!! BUT!!! You could get so many more subscribers if you could give us the option to choose!! It’s almost like too many apps, in one. Please, please, please consider making that an option!! I’d pay for that of course! I just don’t NEED the other stuff. I come from a big family, so my ancestral stuff is already being handled. I don’t mind paying something, but I prefer a flat, one time pay type of thing. I don’t want my account being charged automatically. I forget constantly! Lol! I won’t remember to cancel in time, or to necessarily have money in my account at that particular time. Seriously, GREAT APP!!! No joke!!! But I don’t need all of that. PLEASE make this affordable & just the picture stuff!! Pleeeaasseee!!! ♥️
    more
  • Apr 12, 2021

    By Gregory Zavala
    I was excited to try this app seeing my mother had passed in 1996 and I didn't know much about my family tree. So I downloaded the free trial and now see I've been charged for a yearly subscription without notice. I did receive emails the first week about more app features, but nothing informing me of the expiring trial and charge to my account!
    more
  • Mar 27, 2021

    By Amber Mullins
    It's a really good app that's meant to be free... Yeah free for a few moments then they want you to pay too much money. You can't use any off the features if you don't pay. It's cost is almost full pay check which is ridiculous by the way.. money hungry is all it's about
    more
  • Mar 30, 2021

    By Reina Lim
    Be careful of the trial period. It doesn't notify you when your trial period is expiring and charges your account with no refund even if you haven't used the app and requested for the refund just immediately after you were charged. What a waste of 5kPhp. Total rip off!
    more
  • Extremely expensive Mar 11, 2021

    By DyreLogan
    I wanted to try out that creepy feature where they bring photos to life. It's creepy. It's unnatural. It's unnerving. I kind of like it though. However, with the free version you only get a couple photos to play with. Then it gives you the pay wall which is insanely expensive for what it is. For the price of what Netflix offers you each year you get... creepy, unnatural photos. You get to build a family tree that is SO very inaccurate that you wonder what exactly you're paying for. I liken this app and company to one of those scammers online who AFTER you've shelled out your hard earned money, they give you absolutely nothing to show for it. At least with this you get creepy, unnatural live photos. Getting rid of account as well. Definitely not worth the price tag. Maybe 20-30 dollars a year but not 200! Sheesh! Remember covid, people? And scarce jobs and people struggling? But hey, ask for that 200 dollars from people. I'm sure there will be naive people who will pay it to see their loved ones moving unnaturally. Not me, though.
    more
  • Apr 1, 2021

    By Danielle Bouie
    I was charged $150 before the trial period expired when I did not have money in my account to cover it. Then had to pay a late fee. Horrible thing to do to people. Dishonest app developers are basically stealing your money. I am legit livid and they turned something positive into something so negative.
    more
  1. Easily search +1.5 billion ancestral profiles from 80 million users with exclusive SuperSearch, Record Matches, and Smart Matches tech
  2. Order a DNA right from your phone and unlock your unique history through the millennia - discover relatives and solve mysteries
  3. Convenience! Easily add photos to your tree. Sync and share your ancestry with Family Tree Builder software on any device

Reviewed by Laura S on January 8, 2018

  • Photo Enhancement Nov 4, 2020

    By Smittywayne
    I have a full subscription to MyHeritage and it is my only app I use for researching, studying and exploring my family ancestors. It is a tremendous research tool and thoroughly enjoy it. Recently, the only updates of the app concerns the photo enhancement portion and I use it extensively. My only question is why are there so many updates on this part? Seems as if I receive one every few days and, when updating the app, I see no significant difference from from the previous updates and the description of the update is always as the previous one. The quality is still the same and no improvement can be discerned. Is there something I am missing on this?
    more
  • Mar 23, 2021

    By Catherine Burgess
    Been very happy with the app for many years, however recently when I go to sync my names from the website to my site the program gets hung up at 95% and just hangs there, I spoke to a technical rep and he said to update the program with the newest version, I did that and it worked for awhile but now it has started again, I am very frustrated and of course I lost the email to the rep that was helping me ... I hope no one else is having this same issue ... Overall the app is fantastic recommend to others looking to get started or upload the family tree all in one site
    more
  • Mar 23, 2021

    By Barbara Sweet
    I'm having the most amazing experience in sharpening, colourising and animating ancient photos on MyHeritage. My great great aunt has called in to see me in her Victorian dress, looking me intently, as if to speak at any moment. The app works very well for me, but I usually use a larger screen and I'm still experimenting with the app. I look forward to many hours of future travel being spent here !
    more
  • Great for large families Feb 10, 2020

    By that one cat in the corner
    I personally used this for a large book series (Warriors) and it was by far the best I've found so far. No limits on number of people, easy to use and understand, and you can make it as complicated as you want to, or stick to something simple. It worked really well for me, and I genuinely can think of no complaints. I would definately recomend this app for a complex family tree. I also want to say that because this is a fantasy book series, I have only used the family tree section, so I can't rate those areas. This rating and reveiw is only for the actual tree section, which I really liked
    more
  • Apr 14, 2021

    By Kaye Saxton
    Loving every minute of finding, experiencing adventures & stories of times gone by. AND in discovering family members, new & old with the impact their life had on mine. Highly recommend having a great time, fun, & learning a new type of real history education with amazing photographs I did not know existed . 5 stars plus *****
    more
  • Great app, but take care with free trial Mar 24, 2021

    By MaryPear
    I clicked on the free trial before buying this app. I enjoyed its features, and relative (pardon the pun) ease of use. It’s the best one I’ve tried so far. I hemmed and hawed as to whether or not to subscribe for a year. Well, I decided not to at this time, went in the settings to decline the $99 subscription, it let me. I thought. Until I got a receipt telling me that my credit card was just charged $99 plus tax for the My Heritage app. There appears to be no way to undo this charge, so I’m stuck with it. I’m not going to pursue a refund, however, just a fair warning...if you are still in the free trial mode, I suggest you decide at least a couple of days before your trial period ends, to cancel. The small print says to give at least 24 hours notice. I believe that was my mistake. I gave it 23 hours maybe. I don’t know. Anyway, now that I have it for a year, I guess I’ll explore my crazy family tree that I know will be a challenge because it’s all over the place. This is a really good app, and I highly recommend playing with the animation feature with old portraits of dead people if you have them! It’s freaky. I have a 72-year-old friend who adored his father who died at age 56. I animated a photo for him as a surprise, and he burst into tears of joy and nostalgia. That alone was worth the hundred bucks! Nice app, I really do recommend it, but be wary of the free trial time limit.
    more
  • One step closer 2 my ancestors Mar 2, 2019

    By Vedim
    This is something I have wanted to do since I was a child. I remember asking my mom n grandparents about our relatives. I also asked about what we were made of my grandfather said, “ 2gee girl (my nickname is 2B-Tobee)we have ppl from Mississippi n Tennessee”. My grandma said, she didn’t know her dad well but was told he was a Blackfoot Indian n her mom was Black n Cherokee. I was told her moms records burned in a school house. Then I talked to other relatives like my great Aunt Virginia RIP n others who knew our family history. They collaborated somethings n told me additional information that I have held close to my heart ❤️. When my Great Aunt Della passed yrs ago, we made a trip to Greenville, TN for the funeral. I got a chance to meet relatives I’d never seen before. I learned we owned land a lot of it, but it was taken by the government. When companies such as 123nme, Heritage n a host of others started the DNA testing, I nearly jumped out of my seat. Finally I would know who I am, where I come from basically what made me me. I’m I really American Indian or West Indian I’m about to find out FINALLY that little girl will have real answers. Based on my molecular makeup
    more
  • Great!!!, but.... Mar 13, 2021

    By K1978D
    Wonderful app! I love being able to bring a still picture to life!! I also love being able to put a black & white photo into color!! I don’t have any need though for the ancestry part. I totally get it. It’s the point of the app!!! BUT!!! You could get so many more subscribers if you could give us the option to choose!! It’s almost like too many apps, in one. Please, please, please consider making that an option!! I’d pay for that of course! I just don’t NEED the other stuff. I come from a big family, so my ancestral stuff is already being handled. I don’t mind paying something, but I prefer a flat, one time pay type of thing. I don’t want my account being charged automatically. I forget constantly! Lol! I won’t remember to cancel in time, or to necessarily have money in my account at that particular time. Seriously, GREAT APP!!! No joke!!! But I don’t need all of that. PLEASE make this affordable & just the picture stuff!! Pleeeaasseee!!! ♥️
    more
  • It’s good, but... Feb 19, 2019

    By Katarax
    I like the layout and features of the site. I wish more features came with the purchase of a DNA testing kit, but what you get is pretty good. My main criticism is about the DNA estimate. My great grandma was born in Hawaii, making me part Hawaiian. That would be listed as Polynesian. My estimate revealed I was 0% Polynesian, which caused some serious concerns. Then I saw I was being DNA matched to people who were 100% Polynesian. I understand the percentage of Hawaiian DNA I inherited is lower because my great grandma was my 100% Hawaiian ancestor, but it clearly isn’t undetectable if I am being matched to people who are 100% Polynesian. Overall, I have read the data base needs to gain more samples to increase the accuracy of the estimate and it especially needs more people from certain ethnic gene pools. For example, the Hawaiian gene pool. If the accuracy improves in the future, I’d like a better estimate; but for now, overall, I’ve enjoyed my experience.
    more
  • Three problems with this app Mar 27, 2018

    By AspenKate
    I have three problems with this app which are irritating. 1- when I’m in the app and then go to another one to look up information, and then come back, I find it times out very quickly. I have to log back in and it does not take me back to the place where I was working. Highly time consuming and irritating. 2- I can’t change the tree layout from vertical to horizontal. 3-My tree is quite large and when you start putting in every sibling and spouse every every kid it gets so wide it becomes unmanageable. I’d like a toggle option between direct ancestors and all ancestors. I’d like to stick with direct ancestors but you need to add all the relatives to double check to make sure that you’re on the right path. That being said, I love the fact that there are so many places for different types of information. Some programs only give you bred, wed, and dead. I like being able to indicate what causes of death were to see if there are any inherited things to watch for. I like that there is a separate field for maiden names and married names. I’d love to see a suggestion box to the developers. For instance, I’d like to see ONE PLACE per ancestor to enter any and all information for them, including a delete button. If those issues were addressed I would give 5 stars.
    more
  • Needs Improvement Jun 19, 2018

    By quilee
    There are certain things in this app that it is great at accomplishing. I have found a lot of information here that I have not found on other sites similar to this one. Not to say that there aren’t still some seriously necessary tweaks that could be done. 1. Every time I shut this app, just for a minute or 2, it takes me back to starting position. So when you want to go back to what you were working on, you have to find it again... and again.... and again.... and again. You get the gist? 2. I work this on an IPad and it’s the only app I have that doesn’t support split screen so that I can use it and another app at the same time. Opposing apps have to sit on top of the MH screen as the MH screen will not shrink or draw up from the toolbar. 3. When adding a picture of someone to their profile, why does it add a second picture to their album. The album that has the exact same picture? Makes no sense. 4. Where is the information sources after you approve them. Sometimes I like to go back and verify my information is correct or consult it to possibly draw more information from and finding it is a booger, let me tell you!! That’s all I got for now. I will check back if any of these things change any time soon.
    more
  • It’s useful but too expensive Dec 27, 2019

    By Bonny653683
    I don’t really work on my family tree outside of my vacations so buying a whole year for the price for me it’s a NOPE. I get that there’s quite useful stuff for premium accounts but most of the useful things for me have been put by other users or I investigate by myself online. I also reached the limit of members already since I put my 2 families. I don’t know for what I have been experiencing on the free version I just don’t think it’s worth it. If there was just a light and way cheaper version where I could just connect to my other relatives matches (that i have added as contacts and are working on their own fam tree) and the info they put and more relatives space, that would be amazing. For now I think I might just find another app.
    more
  • Needs to be able to limit head movements, and detect partial (profile) faces. Mar 10, 2021

    By SRH1389
    This could be an awesome app, and it is good for full faced pictures. I was truly hoping it would allow me to select the face I want to animate, and be able to animate side profile faces. Also, would like an animation option with only eyes and small mouth/cheeks movements (very little to no head movements since head movements distort), to be able to animate a side profile image or newborn babies etc this would be best. But also the little to no head movements would be beneficial for full face pictures too. Cool concept; but I’m hopeful that there will be more animation options, manual face selection, and not having to crop the image to the face only..since you lose so much of the background.
    more
  • Good but not yet great Aug 10, 2018

    By Puffball27
    I love this App. I have over 26,000 entries and it handles them well. The search is good but seems to ignore important search values like dates. The Discover option is nice but I’d like to be able to turn some searches off. I get over 80 discoveries for some people (notably LDS) and, while I don’t have an issue with it I really tire of dealing with them. Even when I go through all 80 discoveries for a particular person a few days later there are 84 more for the same person! That is not ok. In searches there is the option to select just family tree returns and that is very helpful. I would love to see the option of selecting the how many branches off the direct line. There is not good tracking of direct ancestors and I’ve found the only good way is to assign a special picture for all Direct ancestors. That way when I look at the various trees I can always find my direct lines. I doubt the tracking with a special icon would be difficult. Direct Ancestor tracking seems to fall apart after 8-12 generations and it would be nice to see that addressed.
    more
  • Constantly logs you out Jul 1, 2018

    By lawgal
    Like many other complaints here and elsewhere, my number one issue with an otherwise decent app is the fact that you are logged out often just by switching between apps even for less than a minute, sometimes after 5 minutes of going back and forth. So long as the app is open you should remain logged in. This is a serious flaw for people who are trying to perform research and otherwise use the app. I cannot understand how the company hasn't yet addressed this serious flaw in all of its many updates.
    more
  • Mar 27, 2021

    By Amber Mullins
    It's a really good app that's meant to be free... Yeah free for a few moments then they want you to pay too much money. You can't use any off the features if you don't pay. It's cost is almost full pay check which is ridiculous by the way.. money hungry is all it's about
    more
  • Mar 22, 2021

    By Taylor Ann Rodamaker
    Enhancing of photos is really neat, the tree is cool. However, it is nearly impossible to cancel subscription. There is no option to do so on app or in my playstore. Shouldn't have to rely on playstore to do this, now having to contact support. Should be an easy option right in the app.
    more
  • Disappointed Jun 13, 2018

    By krystledreams
    Attempted to use this app to build a family tree. I was drawn to the idea of being able to use photos for each member. I clicked to add a photo, selected photo, cropped the photo, clicked save and it wouldn’t show or save. It just showed a wheel spinning like it was loading. I tried it at least 5 times for multiple people on my tree. I finally got it to work and saved. I came back the same day, and everything was there. I was excited. The next day (today) I come back and most of the pictures and relationship were gone. Thankfully, I didn’t put a ton of time into this project. Disappointed with the apps save feature and disappointed that it isn’t always user friendly.
    more
  • Lingo Feb 6, 2019

    By bitchy old lady
    I admit I am new to this, however, there are search words I don’t understand. Also, when I think I’m getting somewhere, you ask for more money. I purposely asked if this was going to happen BEFORE I bought the kit. I was told, absolutely not! I wasn’t on here 5 minutes and already was navigated to pay extra for that info. Poor customer service. Another huge problem I’ve had is getting someone on the phone! You say your there 24/7, but no one ever answers. If your number 10 in the que, you stay there until the battery on your phone goes dead. This is the most frustrating part of the whole deal! You have a multimillion dollar business here, HIRE MORE PEOPLE TO MAN THE PHONES!
    more
  • Nice..but.. May 13, 2020

    By Darlene Schara
    So I totally understand that these things cost money to maintain and process etc. I imported my DNA from another source, so I know I didn’t pay for anything here. Keeping that in mind I wish they had a free trial period or a way to pay monthly. It seems that everything I click leads to a “pay for this” link and it just keeps adding crap to my cart when all I’m trying to do is LOOK at something. Even when I was just trying to sign up it kept looping back to a page to buy a kit or a subscription. It’s very annoying. A free trial, say 2 weeks, and the ability to pay monthly would be ideal and in my opinion get more subscribers. People would be able to see if they like the interface, get hooked on clicking matches and discoveries (you do get hooked!) and be more willing to pay for a subscription instead of feeling like it’s being shoved in their face at every click. The devs should keep in mind that every tidbit of information added by people enhances their service. If they are annoyed at every click they aren’t going to add much
    more
  • Apr 12, 2021

    By Gregory Zavala
    I was excited to try this app seeing my mother had passed in 1996 and I didn't know much about my family tree. So I downloaded the free trial and now see I've been charged for a yearly subscription without notice. I did receive emails the first week about more app features, but nothing informing me of the expiring trial and charge to my account!
    more
  • Mar 30, 2021

    By Reina Lim
    Be careful of the trial period. It doesn't notify you when your trial period is expiring and charges your account with no refund even if you haven't used the app and requested for the refund just immediately after you were charged. What a waste of 5kPhp. Total rip off!
    more
  • Extremely expensive Mar 11, 2021

    By DyreLogan
    I wanted to try out that creepy feature where they bring photos to life. It's creepy. It's unnatural. It's unnerving. I kind of like it though. However, with the free version you only get a couple photos to play with. Then it gives you the pay wall which is insanely expensive for what it is. For the price of what Netflix offers you each year you get... creepy, unnatural photos. You get to build a family tree that is SO very inaccurate that you wonder what exactly you're paying for. I liken this app and company to one of those scammers online who AFTER you've shelled out your hard earned money, they give you absolutely nothing to show for it. At least with this you get creepy, unnatural live photos. Getting rid of account as well. Definitely not worth the price tag. Maybe 20-30 dollars a year but not 200! Sheesh! Remember covid, people? And scarce jobs and people struggling? But hey, ask for that 200 dollars from people. I'm sure there will be naive people who will pay it to see their loved ones moving unnaturally. Not me, though.
    more
  • Apr 1, 2021

    By Danielle Bouie
    I was charged $150 before the trial period expired when I did not have money in my account to cover it. Then had to pay a late fee. Horrible thing to do to people. Dishonest app developers are basically stealing your money. I am legit livid and they turned something positive into something so negative.
    more
  • Apr 2, 2021

    By Kara l
    I downloaded the app and the free trial but canceled it that very same night. Today the free trial ended and my account was charged. I've tried calling customer service but because I canceled my account 2 weeks ago I can't login for my account number. I've tried multiple times to call customer service with no luck because "it's only available to paying customers". Even though I'm currently a paying customer I have no account number to prove it to them because my account was already canceled.
    more

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