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MyHeritage: Family tree & DNA

MyHeritage: Family tree & DNA

MyHeritage.com

Discover your ancestry & explore your genealogy with our family history app

4.4 Ratings 242K+ Reviews 10M+ Downloads

Ratings & Reviews

Write a Review
  • img Community
    When you have tools on your phone that can make a photo from the 1960s look like a video shot on iPhone, you'll be taking nostalgia to a whole new level. Bring your photos (and the corresponding memories) back to life.
    img by Aubrey
    8 months ago
  • img Community
    Most people can't remember back more than 2 generations in their family, but your phone can. With the right tools, you can trace your lineage back and find out more about who you are and where you came from.
    img by George
    6 months ago
  • img Expert
    1. Easily search +1.5 billion ancestral profiles from 80 million users with exclusive SuperSearch, Record Matches, and Smart Matches tech
    2. Order a DNA right from your phone and unlock your unique history through the millennia - discover relatives and solve mysteries
    3. Convenience! Easily add photos to your tree. Sync and share your ancestry with Family Tree Builder software on any device

    Reviewed by Laura S on January 8, 2018

  • Great app, but take care with free trial Mar 24, 2021

    By MaryPear
    I clicked on the free trial before buying this app. I enjoyed its features, and relative (pardon the pun) ease of use. It’s the best one I’ve tried so far. I hemmed and hawed as to whether or not to subscribe for a year. Well, I decided not to at this time, went in the settings to decline the $99 subscription, it let me. I thought. Until I got a receipt telling me that my credit card was just charged $99 plus tax for the My Heritage app. There appears to be no way to undo this charge, so I’m stuck with it. I’m not going to pursue a refund, however, just a fair warning...if you are still in the free trial mode, I suggest you decide at least a couple of days before your trial period ends, to cancel. The small print says to give at least 24 hours notice. I believe that was my mistake. I gave it 23 hours maybe. I don’t know. Anyway, now that I have it for a year, I guess I’ll explore my crazy family tree that I know will be a challenge because it’s all over the place. This is a really good app, and I highly recommend playing with the animation feature with old portraits of dead people if you have them! It’s freaky. I have a 72-year-old friend who adored his father who died at age 56. I animated a photo for him as a surprise, and he burst into tears of joy and nostalgia. That alone was worth the hundred bucks! Nice app, I really do recommend it, but be wary of the free trial time limit.
  • One step closer 2 my ancestors Mar 2, 2019

    By Vedim
    This is something I have wanted to do since I was a child. I remember asking my mom n grandparents about our relatives. I also asked about what we were made of my grandfather said, “ 2gee girl (my nickname is 2B-Tobee)we have ppl from Mississippi n Tennessee”. My grandma said, she didn’t know her dad well but was told he was a Blackfoot Indian n her mom was Black n Cherokee. I was told her moms records burned in a school house. Then I talked to other relatives like my great Aunt Virginia RIP n others who knew our family history. They collaborated somethings n told me additional information that I have held close to my heart ❤️. When my Great Aunt Della passed yrs ago, we made a trip to Greenville, TN for the funeral. I got a chance to meet relatives I’d never seen before. I learned we owned land a lot of it, but it was taken by the government. When companies such as 123nme, Heritage n a host of others started the DNA testing, I nearly jumped out of my seat. Finally I would know who I am, where I come from basically what made me me. I’m I really American Indian or West Indian I’m about to find out FINALLY that little girl will have real answers. Based on my molecular makeup
  • Really great with 2 suggestions Jun 10, 2021

    By pharmb0y
    Just getting into program, had some trouble porting over my familysearch account but now that seems solved. Looking forward to digging a little deeper. Fascinated by the animation tool, would make two suggestions: one. Rather than just having animation numbers, describe each one, I.e. which ones might be better for a left leaning or right leaning portrait and which ones are more heavily animated or more mildly animated, as sometimes if a portrait is looking slightly left or right it looks a little bizarre when the animation tries to make it look the other direction. Also, two- with the animation make it a loop that ends in the same location as the beginning so there’s no jarring jump right at the end. It’s easy to become emotionally engaged with an animation and suspending the reality in that way would help maintain that. Thanks and God bless.
  • Nov 22, 2021

    By Trey Bailey
    I'm h so much fun with this app. And I cried when I was able to almost bring my mom and dad back to life with the moving photos. Thank you so much! I lost them both, tragically at the same time.
  • Great!!!, but.... Mar 13, 2021

    By K1978D
    Wonderful app! I love being able to bring a still picture to life!! I also love being able to put a black & white photo into color!! I don’t have any need though for the ancestry part. I totally get it. It’s the point of the app!!! BUT!!! You could get so many more subscribers if you could give us the option to choose!! It’s almost like too many apps, in one. Please, please, please consider making that an option!! I’d pay for that of course! I just don’t NEED the other stuff. I come from a big family, so my ancestral stuff is already being handled. I don’t mind paying something, but I prefer a flat, one time pay type of thing. I don’t want my account being charged automatically. I forget constantly! Lol! I won’t remember to cancel in time, or to necessarily have money in my account at that particular time. Seriously, GREAT APP!!! No joke!!! But I don’t need all of that. PLEASE make this affordable & just the picture stuff!! Pleeeaasseee!!! ♥️
  • Nov 13, 2021

    By vanclanfam
    I love using this for playing with photos. You can animate your ancestors' photos, heal the scratches on them, and colorize them! They do an excellent job!!
  • DNA App. Oct 21, 2021

    By StevieRaeBond
    I recently received my DNA kit from My Heritage and although it took a little longer than anticipated to get here I am excited to see what I learn from my DNA. I have recently done a competitors kit and I will say that already I am happier with My Heritage. I have NOT been receiving TONS of emails/texts to constantly try and ‘upsell’ me! I feel that if I want to choose different tests and different info that I know where & how to get that done! One other thing is that when you enter names or info they have a HUGE amount of records available before even receiving my kit; that has been quite enjoyable! Now that my test is here I’m going to go do it right NOW and get it sent off! One last point: NO spitting necessary! It is 2 long q-tips and that’s it! No muss-No fuss! Thanks for your time….Sorry so long!
  • Great app, but take care with free trial Mar 24, 2021

    By MaryPear
    I clicked on the free trial before buying this app. I enjoyed its features, and relative (pardon the pun) ease of use. It’s the best one I’ve tried so far. I hemmed and hawed as to whether or not to subscribe for a year. Well, I decided not to at this time, went in the settings to decline the $99 subscription, it let me. I thought. Until I got a receipt telling me that my credit card was just charged $99 plus tax for the My Heritage app. There appears to be no way to undo this charge, so I’m stuck with it. I’m not going to pursue a refund, however, just a fair warning...if you are still in the free trial mode, I suggest you decide at least a couple of days before your trial period ends, to cancel. The small print says to give at least 24 hours notice. I believe that was my mistake. I gave it 23 hours maybe. I don’t know. Anyway, now that I have it for a year, I guess I’ll explore my crazy family tree that I know will be a challenge because it’s all over the place. This is a really good app, and I highly recommend playing with the animation feature with old portraits of dead people if you have them! It’s freaky. I have a 72-year-old friend who adored his father who died at age 56. I animated a photo for him as a surprise, and he burst into tears of joy and nostalgia. That alone was worth the hundred bucks! Nice app, I really do recommend it, but be wary of the free trial time limit.
  • One step closer 2 my ancestors Mar 2, 2019

    By Vedim
    This is something I have wanted to do since I was a child. I remember asking my mom n grandparents about our relatives. I also asked about what we were made of my grandfather said, “ 2gee girl (my nickname is 2B-Tobee)we have ppl from Mississippi n Tennessee”. My grandma said, she didn’t know her dad well but was told he was a Blackfoot Indian n her mom was Black n Cherokee. I was told her moms records burned in a school house. Then I talked to other relatives like my great Aunt Virginia RIP n others who knew our family history. They collaborated somethings n told me additional information that I have held close to my heart ❤️. When my Great Aunt Della passed yrs ago, we made a trip to Greenville, TN for the funeral. I got a chance to meet relatives I’d never seen before. I learned we owned land a lot of it, but it was taken by the government. When companies such as 123nme, Heritage n a host of others started the DNA testing, I nearly jumped out of my seat. Finally I would know who I am, where I come from basically what made me me. I’m I really American Indian or West Indian I’m about to find out FINALLY that little girl will have real answers. Based on my molecular makeup
  • Really great with 2 suggestions Jun 10, 2021

    By pharmb0y
    Just getting into program, had some trouble porting over my familysearch account but now that seems solved. Looking forward to digging a little deeper. Fascinated by the animation tool, would make two suggestions: one. Rather than just having animation numbers, describe each one, I.e. which ones might be better for a left leaning or right leaning portrait and which ones are more heavily animated or more mildly animated, as sometimes if a portrait is looking slightly left or right it looks a little bizarre when the animation tries to make it look the other direction. Also, two- with the animation make it a loop that ends in the same location as the beginning so there’s no jarring jump right at the end. It’s easy to become emotionally engaged with an animation and suspending the reality in that way would help maintain that. Thanks and God bless.
  • Nov 22, 2021

    By Trey Bailey
    I'm h so much fun with this app. And I cried when I was able to almost bring my mom and dad back to life with the moving photos. Thank you so much! I lost them both, tragically at the same time.
  • Great!!!, but.... Mar 13, 2021

    By K1978D
    Wonderful app! I love being able to bring a still picture to life!! I also love being able to put a black & white photo into color!! I don’t have any need though for the ancestry part. I totally get it. It’s the point of the app!!! BUT!!! You could get so many more subscribers if you could give us the option to choose!! It’s almost like too many apps, in one. Please, please, please consider making that an option!! I’d pay for that of course! I just don’t NEED the other stuff. I come from a big family, so my ancestral stuff is already being handled. I don’t mind paying something, but I prefer a flat, one time pay type of thing. I don’t want my account being charged automatically. I forget constantly! Lol! I won’t remember to cancel in time, or to necessarily have money in my account at that particular time. Seriously, GREAT APP!!! No joke!!! But I don’t need all of that. PLEASE make this affordable & just the picture stuff!! Pleeeaasseee!!! ♥️
  • Nov 13, 2021

    By vanclanfam
    I love using this for playing with photos. You can animate your ancestors' photos, heal the scratches on them, and colorize them! They do an excellent job!!
  • DNA App. Oct 21, 2021

    By StevieRaeBond
    I recently received my DNA kit from My Heritage and although it took a little longer than anticipated to get here I am excited to see what I learn from my DNA. I have recently done a competitors kit and I will say that already I am happier with My Heritage. I have NOT been receiving TONS of emails/texts to constantly try and ‘upsell’ me! I feel that if I want to choose different tests and different info that I know where & how to get that done! One other thing is that when you enter names or info they have a HUGE amount of records available before even receiving my kit; that has been quite enjoyable! Now that my test is here I’m going to go do it right NOW and get it sent off! One last point: NO spitting necessary! It is 2 long q-tips and that’s it! No muss-No fuss! Thanks for your time….Sorry so long!
  • Oct 22, 2021

    By Roberta Tolnai
    I love MyHeritage EXEPT for the times when I need to delete a person from my tree-- I have come very close to deleting my ENTIRE ACCOUNT due to frustration. My person is still stuck in my tree. A simple switch family status button would help. I have a Jose that is a half brother of my grandfather, but he is stuck in as father of my grandfather. ARRRGH!
  • It’s good, but... Feb 19, 2019

    By Katarax
    I like the layout and features of the site. I wish more features came with the purchase of a DNA testing kit, but what you get is pretty good. My main criticism is about the DNA estimate. My great grandma was born in Hawaii, making me part Hawaiian. That would be listed as Polynesian. My estimate revealed I was 0% Polynesian, which caused some serious concerns. Then I saw I was being DNA matched to people who were 100% Polynesian. I understand the percentage of Hawaiian DNA I inherited is lower because my great grandma was my 100% Hawaiian ancestor, but it clearly isn’t undetectable if I am being matched to people who are 100% Polynesian. Overall, I have read the data base needs to gain more samples to increase the accuracy of the estimate and it especially needs more people from certain ethnic gene pools. For example, the Hawaiian gene pool. If the accuracy improves in the future, I’d like a better estimate; but for now, overall, I’ve enjoyed my experience.
  • Oct 11, 2021

    By Dave Fulton
    Excellent app..has helped me expand my tree greatly. My only complaint is they want a year membership up front rather than allowing monthly payments... I purchased the initial membership more out of curiosity but still feel they should offer a monthly price plan....
  • Oct 30, 2021

    By LISA FRANK
    Crashes after you get a lot of people in your tree, instant discoveries disappear after you look at and apply one I can have 20 discoveries look at 1 and go ahead and approve it and then all the rest of them disappear and I can't look at them again until the next day. It bogs down after you have a lot of people in your tree I can barely use the app now because I have too many people in the tree (over 2,000)
  • Nov 2, 2021

    By Don Knupp
    While it is nice for building a family tree it is very difficult to add external links as sources to support facts. There also appears to be no way to attach sources to multiple facts. Ex: Death Certificates contain death dates, burial dates, and birth dates. There appears to be no way to attach a single death certificate to more than one fact. Photos are a hassle also. While it is easy to upload photos & even to attach them to individuals, if there are multiple individuals in a photo and you wish to make profile photos for each of those individuals from a photo there appears to be no way to do it. Family Tree Builder seems to have the same problems. As for support - calling for support results in MyHeritage having someone get back to you. They get back to you three days later via email. If you try to contact them via email for support you also get a reply three days later. I finally received a reply from support. They tell me that I cannot link a relevant citation to multiple facts but must create a new - and duplicate citation - for each fact. SERIOUSLY? Your competitor allows you to link a relevant citation to multiple facts without the extra work of creating duplicate citations. Your competitor also makes it easy to take one photo with multiple people in it and actually use the faces in this one photo to create profile photos for each of the individuals. While I believe MyHeritage has potential I suggest that it currently needs work. Hopefully, MyHeritage has the DNA side of the business together better than this (I haven't tried it). But I do not recommend this product and I definitely do not recommend spending money with them. You probably won't get your "monies worth".
  • Nov 13, 2021

    By Valerie
    Cannot look at person when trying to confirm a record match. Can only see immediate family in tree view. Cannot see records relating to facts. Probably have to use on laptop to get more functionality. At this point, Family Search does a much better job than MyHeritage. Not sure what the big deal is about this tool.
  • Extremely expensive Mar 11, 2021

    By DyreLogan
    I wanted to try out that creepy feature where they bring photos to life. It's creepy. It's unnatural. It's unnerving. I kind of like it though. However, with the free version you only get a couple photos to play with. Then it gives you the pay wall which is insanely expensive for what it is. For the price of what Netflix offers you each year you get... creepy, unnatural photos. You get to build a family tree that is SO very inaccurate that you wonder what exactly you're paying for. I liken this app and company to one of those scammers online who AFTER you've shelled out your hard earned money, they give you absolutely nothing to show for it. At least with this you get creepy, unnatural live photos. Getting rid of account as well. Definitely not worth the price tag. Maybe 20-30 dollars a year but not 200! Sheesh! Remember covid, people? And scarce jobs and people struggling? But hey, ask for that 200 dollars from people. I'm sure there will be naive people who will pay it to see their loved ones moving unnaturally. Not me, though.
  • Nov 5, 2021

    By Gen Bennett
    I received an email to renew my subscription stating they had new information on a relative. After I renewed, I found the nothing really new and attempted immediately to cancel. I have been unable to reach MyHeritage to cancel. Any attempts have gone unanswered
  • Inaccurate percentages & ethnicities Nov 16, 2020

    By JezzyBMinx
    I’m a mixed person with a mixed mother with African ancestry & Caucasian father. I’ve taken other dna test & they’ve all come back with a high amount of European ancestry, some African ancestry, & some Andean and mixed Caribbean ancestry. It makes sense because that’s what my parents are. I took this one to find family. My results from my heritage says I’m 76% African (47% Nigerian & 27% west African) & 24% European & other. The funny thing is I’m related to tons of European & European decent & people of mixed backgrounds. I’m puzzled. A lot of my ethnicities did not show up that is available in their system. A lot of the “other” ethnicities they estimated in my analysis are not in my family at all. I’m puzzled how I’m more African than my mom, in their estimates, who is mixed with some African ancestry & I have a completely European father? I’m more African than anyone in my family according to their analysis. This is the only kit that gave these ridiculous results but managed to locate some family members.
  • Nov 25, 2021

    By Dragon Artz
    Not worth the amount when other apps are easy and free. Plus it deleted enhanced photos, don't know if thats just me or the app
  • Sep 9, 2021

    By Andrew Lehti
    Don't bother downloading or buying the paid version if you're looking to animate your photos. Their "AI" can't detect half of the faces, people with costume make up, and they do two things that irritate me. They water mark the left bottom corner, and they always "enhance" my photos which make them lose half of their quality. Their bulk image uploader doesn't work. "import from Google" is a joke because they're using an API that's been dead for 5 years. They don't know what they're doing.
  • Encounter bugs that make the app unusable in every key feature Apr 2, 2021

    By JennG_ATL
    I can’t believe how incredibly saturated with bugs this app is. I heard about this app via TikTok and was excited to try the animated photo feature. I can’t even upload photos! The subscription plan pop ups are completely confusing and keep asking you to switch plans after you’ve already purchased a plan (I subscribed to a paid plan to unlock the features I wanted to try but the features are unusable). UX functionality is full of bugs. Backend updates (in-app content updates) post-data-entry actions take over 15 minutes. I even tried the mobile web version and that is also full of bugs. Just another example of using most likely cheap development work to ship a product without end to end QA. Ancestry is cheaper and I’ll just go back to using that.
  • Terrible Apr 6, 2019

    By shandawn
    As someone who needs HELP filling in the blanks with regard to relationships. From a family full of divorce and several affairs that led to various “illegitimate” children including my father and several others that are genetically related but adopted - this family tree builder is HORRIBLE. You can’t edit relationships like marriage - it automatically assumes my grandmother married the man she had an affair with (my paternal grandfather). I also have two half brothers. This doesn’t help me to research but I’d rather a hindrance. I also tried doing this through their mobile website but not getting anywhere. Ancestry isn’t perfect but it’s much more workable than this. I’m glad I didn’t pay for this before committing to anything more than a few nights. Maybe my family dynamics are too difficult but this has been nothing but frustrating.
  • img Community
    When you have tools on your phone that can make a photo from the 1960s look like a video shot on iPhone, you'll be taking nostalgia to a whole new level. Bring your photos (and the corresponding memories) back to life.
    img by Aubrey
    8 months ago
  • img Community
    Most people can't remember back more than 2 generations in their family, but your phone can. With the right tools, you can trace your lineage back and find out more about who you are and where you came from.
    img by George
    6 months ago
  • img Expert
    1. Easily search +1.5 billion ancestral profiles from 80 million users with exclusive SuperSearch, Record Matches, and Smart Matches tech
    2. Order a DNA right from your phone and unlock your unique history through the millennia - discover relatives and solve mysteries
    3. Convenience! Easily add photos to your tree. Sync and share your ancestry with Family Tree Builder software on any device

    Reviewed by Laura S on January 8, 2018

  • Really great with 2 suggestions Jun 10, 2021

    By pharmb0y
    Just getting into program, had some trouble porting over my familysearch account but now that seems solved. Looking forward to digging a little deeper. Fascinated by the animation tool, would make two suggestions: one. Rather than just having animation numbers, describe each one, I.e. which ones might be better for a left leaning or right leaning portrait and which ones are more heavily animated or more mildly animated, as sometimes if a portrait is looking slightly left or right it looks a little bizarre when the animation tries to make it look the other direction. Also, two- with the animation make it a loop that ends in the same location as the beginning so there’s no jarring jump right at the end. It’s easy to become emotionally engaged with an animation and suspending the reality in that way would help maintain that. Thanks and God bless.
  • Nov 22, 2021

    By Trey Bailey
    I'm h so much fun with this app. And I cried when I was able to almost bring my mom and dad back to life with the moving photos. Thank you so much! I lost them both, tragically at the same time.
  • Nov 13, 2021

    By vanclanfam
    I love using this for playing with photos. You can animate your ancestors' photos, heal the scratches on them, and colorize them! They do an excellent job!!
  • DNA App. Oct 21, 2021

    By StevieRaeBond
    I recently received my DNA kit from My Heritage and although it took a little longer than anticipated to get here I am excited to see what I learn from my DNA. I have recently done a competitors kit and I will say that already I am happier with My Heritage. I have NOT been receiving TONS of emails/texts to constantly try and ‘upsell’ me! I feel that if I want to choose different tests and different info that I know where & how to get that done! One other thing is that when you enter names or info they have a HUGE amount of records available before even receiving my kit; that has been quite enjoyable! Now that my test is here I’m going to go do it right NOW and get it sent off! One last point: NO spitting necessary! It is 2 long q-tips and that’s it! No muss-No fuss! Thanks for your time….Sorry so long!
  • Oct 11, 2021

    By Dave Fulton
    Excellent app..has helped me expand my tree greatly. My only complaint is they want a year membership up front rather than allowing monthly payments... I purchased the initial membership more out of curiosity but still feel they should offer a monthly price plan....
  • Great for large families Feb 10, 2020

    By that one cat in the corner
    I personally used this for a large book series (Warriors) and it was by far the best I've found so far. No limits on number of people, easy to use and understand, and you can make it as complicated as you want to, or stick to something simple. It worked really well for me, and I genuinely can think of no complaints. I would definately recomend this app for a complex family tree. I also want to say that because this is a fantasy book series, I have only used the family tree section, so I can't rate those areas. This rating and reveiw is only for the actual tree section, which I really liked
  • Oct 19, 2021

    By Sherri Battaille
    App is easy to use. As you put your family history In app. You get smart matches for you to review from other family members to confirm information is correct or if not correct you can reject info,You can also email other family members if you want.
  • Oct 26, 2021

    By Judith Kop
    Outstanding research and matches , excellent in all aspects of family tree building.
  • Feeling whole Mar 10, 2020

    By Takenkarof
    Recently I have been feeling lost not knowing my heritage... You know when you feel something is missing and you can’t quite put your finger on it. I was raised in a military family which kept me a way from my extended family most of my childhood. By the time my dad retired I only had one grandparent left and that was my maternal grandmother. She has slowed down spike very little and died about 2-3 years after we settled down... So my connection to my past seemed closed... Thank you heritage for the opportunity to reconnect.
  • Sep 15, 2021

    By Kevin White
    Great site!l like the site in general and the ability to have the story of the family written out for you as you and more information is a plus. Now to be able to animate the pictures especially the old ancestors is like having them come to life is Awesome! Love It ! I Highly recommend it for family historians and for the general public!!
  • Great app, but take care with free trial Mar 24, 2021

    By MaryPear
    I clicked on the free trial before buying this app. I enjoyed its features, and relative (pardon the pun) ease of use. It’s the best one I’ve tried so far. I hemmed and hawed as to whether or not to subscribe for a year. Well, I decided not to at this time, went in the settings to decline the $99 subscription, it let me. I thought. Until I got a receipt telling me that my credit card was just charged $99 plus tax for the My Heritage app. There appears to be no way to undo this charge, so I’m stuck with it. I’m not going to pursue a refund, however, just a fair warning...if you are still in the free trial mode, I suggest you decide at least a couple of days before your trial period ends, to cancel. The small print says to give at least 24 hours notice. I believe that was my mistake. I gave it 23 hours maybe. I don’t know. Anyway, now that I have it for a year, I guess I’ll explore my crazy family tree that I know will be a challenge because it’s all over the place. This is a really good app, and I highly recommend playing with the animation feature with old portraits of dead people if you have them! It’s freaky. I have a 72-year-old friend who adored his father who died at age 56. I animated a photo for him as a surprise, and he burst into tears of joy and nostalgia. That alone was worth the hundred bucks! Nice app, I really do recommend it, but be wary of the free trial time limit.
  • One step closer 2 my ancestors Mar 2, 2019

    By Vedim
    This is something I have wanted to do since I was a child. I remember asking my mom n grandparents about our relatives. I also asked about what we were made of my grandfather said, “ 2gee girl (my nickname is 2B-Tobee)we have ppl from Mississippi n Tennessee”. My grandma said, she didn’t know her dad well but was told he was a Blackfoot Indian n her mom was Black n Cherokee. I was told her moms records burned in a school house. Then I talked to other relatives like my great Aunt Virginia RIP n others who knew our family history. They collaborated somethings n told me additional information that I have held close to my heart ❤️. When my Great Aunt Della passed yrs ago, we made a trip to Greenville, TN for the funeral. I got a chance to meet relatives I’d never seen before. I learned we owned land a lot of it, but it was taken by the government. When companies such as 123nme, Heritage n a host of others started the DNA testing, I nearly jumped out of my seat. Finally I would know who I am, where I come from basically what made me me. I’m I really American Indian or West Indian I’m about to find out FINALLY that little girl will have real answers. Based on my molecular makeup
  • Great!!!, but.... Mar 13, 2021

    By K1978D
    Wonderful app! I love being able to bring a still picture to life!! I also love being able to put a black & white photo into color!! I don’t have any need though for the ancestry part. I totally get it. It’s the point of the app!!! BUT!!! You could get so many more subscribers if you could give us the option to choose!! It’s almost like too many apps, in one. Please, please, please consider making that an option!! I’d pay for that of course! I just don’t NEED the other stuff. I come from a big family, so my ancestral stuff is already being handled. I don’t mind paying something, but I prefer a flat, one time pay type of thing. I don’t want my account being charged automatically. I forget constantly! Lol! I won’t remember to cancel in time, or to necessarily have money in my account at that particular time. Seriously, GREAT APP!!! No joke!!! But I don’t need all of that. PLEASE make this affordable & just the picture stuff!! Pleeeaasseee!!! ♥️
  • Oct 22, 2021

    By Roberta Tolnai
    I love MyHeritage EXEPT for the times when I need to delete a person from my tree-- I have come very close to deleting my ENTIRE ACCOUNT due to frustration. My person is still stuck in my tree. A simple switch family status button would help. I have a Jose that is a half brother of my grandfather, but he is stuck in as father of my grandfather. ARRRGH!
  • It’s good, but... Feb 19, 2019

    By Katarax
    I like the layout and features of the site. I wish more features came with the purchase of a DNA testing kit, but what you get is pretty good. My main criticism is about the DNA estimate. My great grandma was born in Hawaii, making me part Hawaiian. That would be listed as Polynesian. My estimate revealed I was 0% Polynesian, which caused some serious concerns. Then I saw I was being DNA matched to people who were 100% Polynesian. I understand the percentage of Hawaiian DNA I inherited is lower because my great grandma was my 100% Hawaiian ancestor, but it clearly isn’t undetectable if I am being matched to people who are 100% Polynesian. Overall, I have read the data base needs to gain more samples to increase the accuracy of the estimate and it especially needs more people from certain ethnic gene pools. For example, the Hawaiian gene pool. If the accuracy improves in the future, I’d like a better estimate; but for now, overall, I’ve enjoyed my experience.
  • Nov 3, 2021

    By Karen Lebeter
    Great genealogy program with matching on: facts, trees, & new info. Not intuitive, but easy to use after getting into it. If no computer, this works just fine on a smart phone.
  • Three problems with this app Mar 27, 2018

    By AspenKate
    I have three problems with this app which are irritating. 1- when I’m in the app and then go to another one to look up information, and then come back, I find it times out very quickly. I have to log back in and it does not take me back to the place where I was working. Highly time consuming and irritating. 2- I can’t change the tree layout from vertical to horizontal. 3-My tree is quite large and when you start putting in every sibling and spouse every every kid it gets so wide it becomes unmanageable. I’d like a toggle option between direct ancestors and all ancestors. I’d like to stick with direct ancestors but you need to add all the relatives to double check to make sure that you’re on the right path. That being said, I love the fact that there are so many places for different types of information. Some programs only give you bred, wed, and dead. I like being able to indicate what causes of death were to see if there are any inherited things to watch for. I like that there is a separate field for maiden names and married names. I’d love to see a suggestion box to the developers. For instance, I’d like to see ONE PLACE per ancestor to enter any and all information for them, including a delete button. If those issues were addressed I would give 5 stars.
  • Nov 24, 2021

    By Leveraction Justice
    Amazing app. The tree is quick and easy to use while the eye-mouth pinpoint is on key and even unlblurs your photo's.
  • Oct 14, 2021

    By Pamela Karianni Llavaneras Muñoz
    Great app. Sometimes I prefer to use it on the web, but the app is great for checking and adding quick data we have bumped into.
  • Overwhelmingly Informative Sep 21, 2018

    By StephanBi
    It’s easy for someone like me to get addicted to this app. The makers are continually tantalizing me with new information that is usually pertinent. Consequently, I’ve found over 10,000 people who are likely relatives. They’ve found plenty in America, but none of the relatives I know of in Italy or Spain. The number of generations that are tracked are limited to a degree - you can find ancestors 20 generations back, but they may not be flagged as ancestors and it may be frustrating to print out every part of a tree. The most irritating aspect is that they will show the mother’s maiden name, but won’t automatically add it to their profile. You will have to copy it by hand. After years, and thousands of users, why haven’t they fixed this bug?
  • Needs Improvement Jun 19, 2018

    By quilee
    There are certain things in this app that it is great at accomplishing. I have found a lot of information here that I have not found on other sites similar to this one. Not to say that there aren’t still some seriously necessary tweaks that could be done. 1. Every time I shut this app, just for a minute or 2, it takes me back to starting position. So when you want to go back to what you were working on, you have to find it again... and again.... and again.... and again. You get the gist? 2. I work this on an IPad and it’s the only app I have that doesn’t support split screen so that I can use it and another app at the same time. Opposing apps have to sit on top of the MH screen as the MH screen will not shrink or draw up from the toolbar. 3. When adding a picture of someone to their profile, why does it add a second picture to their album. The album that has the exact same picture? Makes no sense. 4. Where is the information sources after you approve them. Sometimes I like to go back and verify my information is correct or consult it to possibly draw more information from and finding it is a booger, let me tell you!! That’s all I got for now. I will check back if any of these things change any time soon.
  • Oct 21, 2021

    By Lyric Parris
    I'm really enjoying the app, but my discoveries are no longer loading and even though I have matches on three different relatives, they don't pull up.
  • It’s useful but too expensive Dec 27, 2019

    By Bonny653683
    I don’t really work on my family tree outside of my vacations so buying a whole year for the price for me it’s a NOPE. I get that there’s quite useful stuff for premium accounts but most of the useful things for me have been put by other users or I investigate by myself online. I also reached the limit of members already since I put my 2 families. I don’t know for what I have been experiencing on the free version I just don’t think it’s worth it. If there was just a light and way cheaper version where I could just connect to my other relatives matches (that i have added as contacts and are working on their own fam tree) and the info they put and more relatives space, that would be amazing. For now I think I might just find another app.
  • Needs to be able to limit head movements, and detect partial (profile) faces. Mar 10, 2021

    By SRH1389
    This could be an awesome app, and it is good for full faced pictures. I was truly hoping it would allow me to select the face I want to animate, and be able to animate side profile faces. Also, would like an animation option with only eyes and small mouth/cheeks movements (very little to no head movements since head movements distort), to be able to animate a side profile image or newborn babies etc this would be best. But also the little to no head movements would be beneficial for full face pictures too. Cool concept; but I’m hopeful that there will be more animation options, manual face selection, and not having to crop the image to the face only..since you lose so much of the background.
  • Good but not yet great Aug 10, 2018

    By Puffball27
    I love this App. I have over 26,000 entries and it handles them well. The search is good but seems to ignore important search values like dates. The Discover option is nice but I’d like to be able to turn some searches off. I get over 80 discoveries for some people (notably LDS) and, while I don’t have an issue with it I really tire of dealing with them. Even when I go through all 80 discoveries for a particular person a few days later there are 84 more for the same person! That is not ok. In searches there is the option to select just family tree returns and that is very helpful. I would love to see the option of selecting the how many branches off the direct line. There is not good tracking of direct ancestors and I’ve found the only good way is to assign a special picture for all Direct ancestors. That way when I look at the various trees I can always find my direct lines. I doubt the tracking with a special icon would be difficult. Direct Ancestor tracking seems to fall apart after 8-12 generations and it would be nice to see that addressed.
  • Constantly logs you out Jul 1, 2018

    By lawgal
    Like many other complaints here and elsewhere, my number one issue with an otherwise decent app is the fact that you are logged out often just by switching between apps even for less than a minute, sometimes after 5 minutes of going back and forth. So long as the app is open you should remain logged in. This is a serious flaw for people who are trying to perform research and otherwise use the app. I cannot understand how the company hasn't yet addressed this serious flaw in all of its many updates.
  • Little things Mar 5, 2021

    By BladeRunner2O49
    So I paid for the year subscription and I noticed a couple of things this app can better from. Water marks, when I save my image all the features the photo has been enhanced with are stamped on the left bottom corner 🚫please remove this for paid subscribers. It clearly said no watermarks when you upgrade. Also when it saves image to actual phone’s hard drive it saves as a textlink to your online website (why?). The animation feature is amazing but numbering 1-10 animation is so generic. Why not a short animation of the motion the persons face will take on. It will be better than going through all the options blindly and waiting for the animation to finish. Please consider these suggestions.
  • Searches go blank Dec 7, 2020

    By SushiRoll07
    Started a free trial and loving all the information available. BUT, when searching on the app, it’s hit or miss if the results page will load. It just opens up blank. I am receiving the same issue using the website except that instead of a blank page, it shows a message: “Oops, looks like something went wrong. Please edit your search details or start a new search.”
  • Suggestions Apr 30, 2021

    By AnglerFish06
    The app is pretty alright, I barely know much about how my family is related to each other so I figured I’d make a tree to learn more. I have a couple suggestions, there should be gender options, rather than just male, female, and unknown. Another thing is the last names, my mom didn’t take my dads last name, she kept hers. But it just shows my dads last name as her last name, and her last name as her maiden name.
  • I hope I don’t regret paying for this Mar 2, 2021

    By AAnitaas
    So far, it freezes and doesn’t allow me to add pictures until I shut off my phone and turn it back on again. The video feature is also not available at all times. A “not available at this time” pops up. Very frustrating. Very expensive for so many glitches.
  • Nov 2, 2021

    By Don Knupp
    While it is nice for building a family tree it is very difficult to add external links as sources to support facts. There also appears to be no way to attach sources to multiple facts. Ex: Death Certificates contain death dates, burial dates, and birth dates. There appears to be no way to attach a single death certificate to more than one fact. Photos are a hassle also. While it is easy to upload photos & even to attach them to individuals, if there are multiple individuals in a photo and you wish to make profile photos for each of those individuals from a photo there appears to be no way to do it. Family Tree Builder seems to have the same problems. As for support - calling for support results in MyHeritage having someone get back to you. They get back to you three days later via email. If you try to contact them via email for support you also get a reply three days later. I finally received a reply from support. They tell me that I cannot link a relevant citation to multiple facts but must create a new - and duplicate citation - for each fact. SERIOUSLY? Your competitor allows you to link a relevant citation to multiple facts without the extra work of creating duplicate citations. Your competitor also makes it easy to take one photo with multiple people in it and actually use the faces in this one photo to create profile photos for each of the individuals. While I believe MyHeritage has potential I suggest that it currently needs work. Hopefully, MyHeritage has the DNA side of the business together better than this (I haven't tried it). But I do not recommend this product and I definitely do not recommend spending money with them. You probably won't get your "monies worth".
  • Nov 13, 2021

    By Valerie
    Cannot look at person when trying to confirm a record match. Can only see immediate family in tree view. Cannot see records relating to facts. Probably have to use on laptop to get more functionality. At this point, Family Search does a much better job than MyHeritage. Not sure what the big deal is about this tool.
  • Sep 6, 2021

    By Karen Schnepper
    I was able to connect with a relative I didn't know I had which was awesome but I have been trying to cancel my trial membership and can't get it to cancel. I'm sorry but $200/year is a bit pricey, especially when it has to be paid all at once. I wouldn't mind a monthly payment so I can explore a little more and cancel if I need to.
  • Great App, but packages and billing need work Sep 18, 2021

    By VWVagabond
    I use this app mostly for its ability to fix old photos and it works great for that purpose. The issue I have is with upgrading from the free account. There are way too many options and very little literature about which plan allows you access to each feature. Had to call customer service which was somewhat helpful. One major issue was my bank initially declined the purchase over the phone with customer service and sent me a text asking to authorize purchase. Now I have 3 payments that went through to My Heritage. My suggestion is to simplify the packages and better explain what functions you unlock with each package.
  • Nice..but.. May 13, 2020

    By Darlene Schara
    So I totally understand that these things cost money to maintain and process etc. I imported my DNA from another source, so I know I didn’t pay for anything here. Keeping that in mind I wish they had a free trial period or a way to pay monthly. It seems that everything I click leads to a “pay for this” link and it just keeps adding crap to my cart when all I’m trying to do is LOOK at something. Even when I was just trying to sign up it kept looping back to a page to buy a kit or a subscription. It’s very annoying. A free trial, say 2 weeks, and the ability to pay monthly would be ideal and in my opinion get more subscribers. People would be able to see if they like the interface, get hooked on clicking matches and discoveries (you do get hooked!) and be more willing to pay for a subscription instead of feeling like it’s being shoved in their face at every click. The devs should keep in mind that every tidbit of information added by people enhances their service. If they are annoyed at every click they aren’t going to add much
  • Lingo Feb 6, 2019

    By bitchy old lady
    I admit I am new to this, however, there are search words I don’t understand. Also, when I think I’m getting somewhere, you ask for more money. I purposely asked if this was going to happen BEFORE I bought the kit. I was told, absolutely not! I wasn’t on here 5 minutes and already was navigated to pay extra for that info. Poor customer service. Another huge problem I’ve had is getting someone on the phone! You say your there 24/7, but no one ever answers. If your number 10 in the que, you stay there until the battery on your phone goes dead. This is the most frustrating part of the whole deal! You have a multimillion dollar business here, HIRE MORE PEOPLE TO MAN THE PHONES!
  • Disappointed Jun 13, 2018

    By krystledreams
    Attempted to use this app to build a family tree. I was drawn to the idea of being able to use photos for each member. I clicked to add a photo, selected photo, cropped the photo, clicked save and it wouldn’t show or save. It just showed a wheel spinning like it was loading. I tried it at least 5 times for multiple people on my tree. I finally got it to work and saved. I came back the same day, and everything was there. I was excited. The next day (today) I come back and most of the pictures and relationship were gone. Thankfully, I didn’t put a ton of time into this project. Disappointed with the apps save feature and disappointed that it isn’t always user friendly.
  • Help Sep 6, 2018

    By 1,2,3,ofsameperson
    I am now on my third time attempting to get my tree straightened out. Whenever I confirm somebody it’s great, however if their name comes up again and I want to just save new info, I find I have them listed in another place. Is there anyway I can just merge this info. I have gone as far back as 25 generations and have assigned a number to each generation, I really don’t want to start all over. If I can merge I am willing to go in and erase all generation numbers assigned to each individual. I called and was on line with one of your associates and she stated I was doing everything correctly. Please advise, pretty frustrated at this time. 1,2,3,sometimes 4 of sam person
  • Service is okay, but app is *frustrating* Feb 14, 2021

    By EvAveMananShar
    There are some serious UI problems that suggest to me that whoever develops this app doesn't actually use it. First, on iPad, if I go to the family tree view, there is no obvious way to get out of it aside from force closing the app and starting over. On the iPhone there is a hamburger menu at the top left. Second, there is a "pop-up" view to input messages on iPhone and iPad, and (1) on iPhone if you swipe up from the bottom (i.e. try to use the iOS app switcher) the app can interpret that as "swiping away" the draft window, erasing the message you just laboriously entered. (2) on iPad, it will delete your message if you tap *anywhere on the screen other than the draft window*?!? This is particularly frustrating in a genealogy app where you're trying to check information as you draft a message. It's infuriating losing several paragraphs of thought because of poor UI design.
  • Animation feature is gone. Mar 3, 2021

    By JaxsonKeeling
    To anyone out there hoping to try the animation feature from TikTok- the app developers took down the brand new animation tool because it was too popular. Now I can’t even log in to the platform, much less use the features there. The signup options all display errors. This app clearly wasn’t ready for the kind of attention it’s getting now. I’ll be deleting it soon. C’mon guys, we just want to remember our relatives, don’t try to charge $200+ for it🥺
  • Oct 30, 2021

    By LISA FRANK
    Crashes after you get a lot of people in your tree, instant discoveries disappear after you look at and apply one I can have 20 discoveries look at 1 and go ahead and approve it and then all the rest of them disappear and I can't look at them again until the next day. It bogs down after you have a lot of people in your tree I can barely use the app now because I have too many people in the tree (over 2,000)
  • Extremely expensive Mar 11, 2021

    By DyreLogan
    I wanted to try out that creepy feature where they bring photos to life. It's creepy. It's unnatural. It's unnerving. I kind of like it though. However, with the free version you only get a couple photos to play with. Then it gives you the pay wall which is insanely expensive for what it is. For the price of what Netflix offers you each year you get... creepy, unnatural photos. You get to build a family tree that is SO very inaccurate that you wonder what exactly you're paying for. I liken this app and company to one of those scammers online who AFTER you've shelled out your hard earned money, they give you absolutely nothing to show for it. At least with this you get creepy, unnatural live photos. Getting rid of account as well. Definitely not worth the price tag. Maybe 20-30 dollars a year but not 200! Sheesh! Remember covid, people? And scarce jobs and people struggling? But hey, ask for that 200 dollars from people. I'm sure there will be naive people who will pay it to see their loved ones moving unnaturally. Not me, though.
  • Nov 5, 2021

    By Gen Bennett
    I received an email to renew my subscription stating they had new information on a relative. After I renewed, I found the nothing really new and attempted immediately to cancel. I have been unable to reach MyHeritage to cancel. Any attempts have gone unanswered
  • Inaccurate percentages & ethnicities Nov 16, 2020

    By JezzyBMinx
    I’m a mixed person with a mixed mother with African ancestry & Caucasian father. I’ve taken other dna test & they’ve all come back with a high amount of European ancestry, some African ancestry, & some Andean and mixed Caribbean ancestry. It makes sense because that’s what my parents are. I took this one to find family. My results from my heritage says I’m 76% African (47% Nigerian & 27% west African) & 24% European & other. The funny thing is I’m related to tons of European & European decent & people of mixed backgrounds. I’m puzzled. A lot of my ethnicities did not show up that is available in their system. A lot of the “other” ethnicities they estimated in my analysis are not in my family at all. I’m puzzled how I’m more African than my mom, in their estimates, who is mixed with some African ancestry & I have a completely European father? I’m more African than anyone in my family according to their analysis. This is the only kit that gave these ridiculous results but managed to locate some family members.
  • Nov 25, 2021

    By Dragon Artz
    Not worth the amount when other apps are easy and free. Plus it deleted enhanced photos, don't know if thats just me or the app
  • Sep 9, 2021

    By Andrew Lehti
    Don't bother downloading or buying the paid version if you're looking to animate your photos. Their "AI" can't detect half of the faces, people with costume make up, and they do two things that irritate me. They water mark the left bottom corner, and they always "enhance" my photos which make them lose half of their quality. Their bulk image uploader doesn't work. "import from Google" is a joke because they're using an API that's been dead for 5 years. They don't know what they're doing.
  • Encounter bugs that make the app unusable in every key feature Apr 2, 2021

    By JennG_ATL
    I can’t believe how incredibly saturated with bugs this app is. I heard about this app via TikTok and was excited to try the animated photo feature. I can’t even upload photos! The subscription plan pop ups are completely confusing and keep asking you to switch plans after you’ve already purchased a plan (I subscribed to a paid plan to unlock the features I wanted to try but the features are unusable). UX functionality is full of bugs. Backend updates (in-app content updates) post-data-entry actions take over 15 minutes. I even tried the mobile web version and that is also full of bugs. Just another example of using most likely cheap development work to ship a product without end to end QA. Ancestry is cheaper and I’ll just go back to using that.
  • Terrible Apr 6, 2019

    By shandawn
    As someone who needs HELP filling in the blanks with regard to relationships. From a family full of divorce and several affairs that led to various “illegitimate” children including my father and several others that are genetically related but adopted - this family tree builder is HORRIBLE. You can’t edit relationships like marriage - it automatically assumes my grandmother married the man she had an affair with (my paternal grandfather). I also have two half brothers. This doesn’t help me to research but I’d rather a hindrance. I also tried doing this through their mobile website but not getting anywhere. Ancestry isn’t perfect but it’s much more workable than this. I’m glad I didn’t pay for this before committing to anything more than a few nights. Maybe my family dynamics are too difficult but this has been nothing but frustrating.
  • Useless unless you pay Jun 23, 2019

    By The Caustic Imp
    While you can use my heritage to make a family tree (up to 250 people I believe I read) and store photos, if you (like many others who want to use a service like this) are looking for the matches to complete a family tree and see more details than you know you have to pay their subscription price. The functions that this app and service provides is absolutely useless if you don’t want to pay up front. My experience with this app was overall disappointing: I put in the information that I knew and was told there was a match to one of my relatives. I tap the “check match” and immediately get thrown into a “pay for this service!” type of deal. I have absolutely no idea if it’s even worth paying for as it gives you so little details it’s almost like you’re gambling if you pay for it (am I going to get an accurate match with details? Or am I going to pay and get absolutely nothing?) On top of this the family tree portion of the app felt awkward to use and many times I couldn’t even position the view where I wanted so my family tree was mostly off screen. Don’t waste your time with this app.
  • Sep 25, 2021

    By Kelley Spangler
    Downloaded the app to animate three faces period within a week myheritage had deducted $160 from my checking account it took me an act of God to get my money back! I would not recommend their trial and if you do you better cancel it the day before it's over where you will get charged $160

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