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MyChart

MyChart

Epic Systems Corporation

MyChart for Android

4.1 Ratings 45K+ Reviews 5M+ Downloads
Featured on Best Apps to Seek Urgent Medical Help in India

About MyChart

MyChart for Android
see more about MyChart

Ratings & Reviews

4.1
45.2K+ Ratings
  1. 5
    62%
  2. 4
    13%
  3. 3
    7%
  4. 2
    5%
  5. 1
    13%
  • Great App & Functionality With One Noteworthy Flaw Feb 9, 2019

    By danafranklin
    Ive had this App for my previous Healthcare provider, Atrius Health. It’s worked pretty much flawlessly since I installed it several years ago. I get my test results promptly and can communicate with any of my doctors quite easily as well as schedule and cancel any appointments. The one flaw, major in my opinion, is there is no way, at least no easy way, to change the Healthcare Provider. Two years ago, our insurance changed and our new Healthcare Provider uses this App as well, but my settings and login are connected to my previous company and there no way I’ve been able to find to change my login to my new provider. When I go to their webpage where you see the “try our App, install here” it takes you to the App store, where i see this App, which if course shows that its already installed but the login takes me to my previous Providers page not the new one. This should be fixed so the User can easily change his Provider, which is hardly an uncommon occurrence. Given how many Healthcare Organizations use this same App, this should be a priority fix.
    more
  • Great but NOT user friendly Feb 5, 2020

    By JAM DUN
    The app is great for keeping up with my appointments, communicating with the doctor, refilling prescriptions. However, when it indicates that there is a new message, I’m not sure which message is new unless I look at the date. My inbox reflect that I have two messages. When I click on the inbox tab, nothing happens. It would be nice if when I click on it, it go straight to the new messages and the indication of “two new messages” disappears reflecting that I have read the messages. It would also be nice if there is an indication of some sort to show that there are new messages and which ones are NEW. In regards to the “to do list,” it would be ideal if I could decline the options or have a yes or no button or something to show that I don’t need to do what it’s indicating. For example, my dental office is totally different from my primary care physician and they keep telling me my dental appointment is overdue. I wish there was some way I could tell it no or not applicable. Additionally, it keeps telling me I’m overdue for an influenza shot. I have never, and will never, get one so to be able to decline or simply say “not applicable” would be great. If these minor disturbances could be fixed, it would be a five star app for me.
    more
  • Could be better Dec 22, 2018

    By Belladzia
    This app is great for a number of reasons besides checking test results and appointment reminders. •Through the app I can email my doctor directly, (very often they or they’re nurse will respond within a few hours so I assume the app makes that easier for them as well. •The app has a list of my meds (accurate only if you reported it accurately to the doctor) and provides an easy way to ask the doctor for a refill.•I can request an appointment from a established doctor •I can view and even pay my bill. All of these are things I can do securely through this app. It is very useful. What I CANNOT do is make notes. Currently I use this app only for check appointment times and the occasional email to the doctor. But I would use it weekly if I had the ability to make private notes. A note associated with a recent visit. Notes on possible drug benefits or side effects as I experience them. Notes on questions to as at upcoming appointments. Associating these notes with the drug or appointment or doctor directly within the app; helps keep me organized and would improve my healthcare as it makes it more likely I’ll remember details of a visit and concerns I need to bring up at the next visit.
    more
  • Jul 20, 2020

    By dosby bebes
    This was okay at first, but it got worse over time. I was willing to give it the benefit of doubt being when I downloaded it was a fairly new app, but I just upgraded phones (after almost a year of having app on old phone) & can't log in to my account. Even changed passwords, successfully according to the email sent to me, and can't log in. Many other problems but this is most recent.
    more
  • Jul 23, 2020

    By Deborah
    great app it's nice to be able to look at your test results and now with the lovely medical book at tells you all about what the test results were for what they're done cuz we all know when we sit in front of our doctors we forget to ask where we feel stupid for asking or they give us an answer that makes no sense to us at all and so it's nice to be able to see ourselves and I've had my doctor's forget or not noticed something that I did this has happened more times then it should. A must!!!
    more
  • Jul 23, 2020

    By Ryan Ostendorf
    It's marginally more useful to have access to MyChart via this app. However, the it's quite terrible at making everything viewable; nearly all tests need to be opened in the browser, and there is not even a direct link to do so from the app, so I usually need to sign into the website anyway. Further, each time I login (there's no timeout, each organization closes right away), the "notification" panel shows up, of which very little to none is helpful, and there's no way to clear any of them.
    more
  • Healthcare is not a game May 12, 2020

    By toddhunt
    The basic concept of this app is good but the execution is terrible. It’s another example of apps being written by computer people out of touch with real life. Unfortunately this isn’t a dating app or other social media plaything, this app involves people’s health and medical treatment and it’s not something medically inexperienced computer geeks should be allowed to play games with - an especially sensitive topic during times of a global pandemic. What’s also unfortunate is that, unlike game apps, we can’t simply choose not to use MyChart, it is the ONLY app where we can see our medical records and interact with our health care providers in a world where face-to-face contact is becoming rare. That thrusts a huge responsibility on the makers of MyChart, one that they all but fail at. The user has zero control over the privacy and accuracy of their medical records or anything else for that matter except the silly option of choosing the color of their screen background. The makers of MyChart hide behind a veil of secrecy, there is absolutely no way to contact them for help, issues, legal matters, etc. They have a monopoly and they are in severe need of government regulation. Our healthcare is too critically important to play games with.
    more
  • Jul 25, 2020

    By Natewatl
    this is 20th century technology in the third decade of the 21st Century. However I have no choice but to use it because of the medical system that I am in. There is no simple way to correct errors. Every time I get a new prescription, the software shows I just began that particular medication, even though I may have been taking it for 20 years In my opinion, MyChart is a rip off of my medical system and any other medical system or medical vendor that is conned into buying it.
    more
  • Jul 17, 2020

    By Hans Dejong
    Worst app ever! Especially because it's being forced to use. Asking for your login doesn't result in an email (as promissed) but as soon as you login more then 4 times you're blocked without warning and you receive an email about it. To resolve you need to go to the hospital to regain access. Bank apps or visa apps use fingerprints or send your info to your house. This app really is a disgrace!
    more
  • Inprvments required May 13, 2020

    By Mikey T Ward
    App needs improvements so that we can have support for Apple Pay to pay medical bills and have it interface with the apple HealthKit tools so that info from the app can be record in HealthKit and data in HealthKit can be sent to my doctor automatily making it where there is more diagnostic data avalible to my doctor. Also for email attachments please allow PDF files as there are times where forms for certain programs need to be filled out by my doctor on the pdf form but only allowing images make those forms invalid and unreadable for pregame such as Boy Scout and other programs that need medic clearance. Also if there is a wait list to get a appointment I would like to have a wait list status area to show me what number I am on that list until I get to the top of the list. Also when a apoitment is offered have it where I can accept it or request for a difrent day or time. Also needs to have a indication of phone call appointments so that it would be easier to identify what type of appointment it is. Also office staff calls should be placed in a separate folder or something to separate them from actual doctor appointments to reduce confusion.
    more
  1. No more struggling to find paper faxes and file folders! Access your entire medical chart right from your mobile phone
  2. See your health information, contact your physician and healthcare professionals, and manage your appointments all in one place
  3. Safe and secure! Request refills and communicate with your doctor in privacy, without having to make awkward phone calls

Reviewed by Kaylin on April 23, 2018

  • Jul 23, 2020

    By Deborah
    great app it's nice to be able to look at your test results and now with the lovely medical book at tells you all about what the test results were for what they're done cuz we all know when we sit in front of our doctors we forget to ask where we feel stupid for asking or they give us an answer that makes no sense to us at all and so it's nice to be able to see ourselves and I've had my doctor's forget or not noticed something that I did this has happened more times then it should. A must!!!
    more
  • I love this app but I need a lil help from developers please Aug 30, 2017

    By Shawn Hernandez
    I have been using MyChart from its conception and have never had an issue ever💝💝💝💝 I go in and play around with it every now and then to see what is new. I do know that if you want to change anything important in your chart like your personal information YOU MUST DO IT FROM THE WEBSITE. I am guessing that is to be sure it is a secure location to provide personal information for HIPPA. Not positive but that would be my guess. My only issue I have is I just read on the website that I can now link my 2 charts together so I do not have to keep signing out of 1 and signing into the other for information needed. I just cannot figure out how to "LINK" both of MYCHARTS. Can you please help me with this???? It is really annoying getting a message from my doctors and I go to MYCART and I sign in and ugh it's the wrong 1 every single time😡😡😡😡 linking them would save some aggravation that's for sure. I already have the app on my iPhone where they both are on the app just need them linked and I'm all set.
    more
  • Jul 17, 2020

    By Jess love
    Easy to use ,and navigate through your medical information, shows reminders of up coming appts ,after doctor visit summaries, let's you know what tests you need ,or flu shot reminders. You can read your lab results, after the tests you take. Also contact your physician if you have questions or need to change appts. Overall, pretty convenient app,also less use of paper and a great way to stay in check with your health.
    more
  • Great new features Dec 15, 2019

    By Laura55438
    Finally shows sent mail and whether it has been read by staff or not. Collects all kinds of data in one place that you need. Not perfect, but still indispensable: 5 stars but could still use major work. Example: e-checkin allows you to add/delete meds, allergies, conditions before your appointment when you have the info handy, but this data doesn’t appear on the clinic’s computer for the doctor once you get there: major flaw! The databases should sync, or there is no point. Also, requested add/delete info never gets added/deleted by the doctors/staff (possibly because they don’t see it?). Would also like ability to send the same message to multiple doctors at once; currently only one doctor gets the message: no way to add or CC others. Ability to add appointments directly to your phone’s calendar with the click of a button ROCKS! Scheduling is very limited, however. Pluses and minuses, but keep up the good work!
    more
  • Convenient for Medical history and more Jul 20, 2018

    By Tommy Ta-dow
    I really enjoy this app. Upfront, my only gripe is that I can’t call from the app. I was late and needed to call to see if they could still see me. I ended up having to find the office in maps and call through there. Even though they have the office info in the app. Just need to make the phone number hyperlinked to the phone dialed. Otherwise, this app is great! Keeps my meds and recent test history right at my fingertips. Needed to log some levels at work for insurance rebates and because I had record of them on the app, I didn’t have to got through their BS and just entered my numbers. I can use this to communicate directly with my doctor and the staff in the office too. Makes it super easy to communicate basic questions and prevents unnecessary trips. I recommend my doctor and they app to others at the same time!
    more
  • Great but NOT user friendly Feb 5, 2020

    By JAM DUN
    The app is great for keeping up with my appointments, communicating with the doctor, refilling prescriptions. However, when it indicates that there is a new message, I’m not sure which message is new unless I look at the date. My inbox reflect that I have two messages. When I click on the inbox tab, nothing happens. It would be nice if when I click on it, it go straight to the new messages and the indication of “two new messages” disappears reflecting that I have read the messages. It would also be nice if there is an indication of some sort to show that there are new messages and which ones are NEW. In regards to the “to do list,” it would be ideal if I could decline the options or have a yes or no button or something to show that I don’t need to do what it’s indicating. For example, my dental office is totally different from my primary care physician and they keep telling me my dental appointment is overdue. I wish there was some way I could tell it no or not applicable. Additionally, it keeps telling me I’m overdue for an influenza shot. I have never, and will never, get one so to be able to decline or simply say “not applicable” would be great. If these minor disturbances could be fixed, it would be a five star app for me.
    more
  • Could be better Dec 22, 2018

    By Belladzia
    This app is great for a number of reasons besides checking test results and appointment reminders. •Through the app I can email my doctor directly, (very often they or they’re nurse will respond within a few hours so I assume the app makes that easier for them as well. •The app has a list of my meds (accurate only if you reported it accurately to the doctor) and provides an easy way to ask the doctor for a refill.•I can request an appointment from a established doctor •I can view and even pay my bill. All of these are things I can do securely through this app. It is very useful. What I CANNOT do is make notes. Currently I use this app only for check appointment times and the occasional email to the doctor. But I would use it weekly if I had the ability to make private notes. A note associated with a recent visit. Notes on possible drug benefits or side effects as I experience them. Notes on questions to as at upcoming appointments. Associating these notes with the drug or appointment or doctor directly within the app; helps keep me organized and would improve my healthcare as it makes it more likely I’ll remember details of a visit and concerns I need to bring up at the next visit.
    more
  • Great app, but… Feb 28, 2018

    By BLACKCAR PICTURES
    This has been an extremely helpful app for me, allowing me to communicate back-and-forth with my primary care physician much more efficiently than we ever could before. It also has helped me to keep track of what tests I have had done and what the results were, what my upcoming appointments are scheduled for, and it lets me know whether my primary care physician has received the results from other doctors and tests yet or not as well. However, the messaging app is extremely, excruciatingly difficult to use because messages are limited to only 750 characters! In this day and age where hard drive space and server space are so inexpensive that they are a cheap commodity, there is absolutely no excuse for this kind of ridiculous limitation. Every time I need to communicate with my doctor, this forces me to send three emails instead of just one! I am begging you, PLEASE fix this!
    more
  • Good with some annoyances Apr 28, 2020

    By virtual-triplets
    In general I like this app. It is handy for tracking prescriptions, appointments, test results, and communicating with my care providers. I use my pharmacy’s refill app, but I like having a list of my prescriptions and doses in one place. My physician prefers that weekly updates go to his nurse. She is not listed in my care team, so the only way I can write to her directly is by responding to a message she sent me. It would help if I could start a new message to anyone who has previously sent me a message. I can not attach images using the iPad app. If I try to attach one, my photo library appears very briefly then disappears. It works on the iPhone app, but I often forget, then have to switch devices and start the message over again. Plus, it’s a lot harder to compose messages on the smaller screen.
    more
  • I Love it Except.... Mar 14, 2018

    By AboveRubies
    1.) The e-check in process is excruciating, only for me to have to do the exact same process at the dr’s office. It doesn’t save me any time or aggravation so for as frequently as I go to the Dr, I just stopped doing the e-check in. 2.) I see providers in two different local health care systems. They both use MyChart but it seems that I can only use the app for one or the other. I would love the simplicity of not having to use desktop features from my phone for both but that does not seem to be an option. Other than that, I love having all of my test results at my fingertips, before my next appointment even. That allows me to prepare for educated conversations with my physicians prior to seeing them. Also, I can look back and see my progress.
    more
  • Great App & Functionality With One Noteworthy Flaw Feb 9, 2019

    By danafranklin
    Ive had this App for my previous Healthcare provider, Atrius Health. It’s worked pretty much flawlessly since I installed it several years ago. I get my test results promptly and can communicate with any of my doctors quite easily as well as schedule and cancel any appointments. The one flaw, major in my opinion, is there is no way, at least no easy way, to change the Healthcare Provider. Two years ago, our insurance changed and our new Healthcare Provider uses this App as well, but my settings and login are connected to my previous company and there no way I’ve been able to find to change my login to my new provider. When I go to their webpage where you see the “try our App, install here” it takes you to the App store, where i see this App, which if course shows that its already installed but the login takes me to my previous Providers page not the new one. This should be fixed so the User can easily change his Provider, which is hardly an uncommon occurrence. Given how many Healthcare Organizations use this same App, this should be a priority fix.
    more
  • Jul 20, 2020

    By dosby bebes
    This was okay at first, but it got worse over time. I was willing to give it the benefit of doubt being when I downloaded it was a fairly new app, but I just upgraded phones (after almost a year of having app on old phone) & can't log in to my account. Even changed passwords, successfully according to the email sent to me, and can't log in. Many other problems but this is most recent.
    more
  • Billing portion of the app and to do list Dec 5, 2019

    By Lin Sto
    I would have rated it higher but I don’t like a couple of the features. First in the billing area it automatically defaults to paperless billing. Second once you are looking at the bill you can’t print it. I use a HSA account through my work and pay dr’s bill that way. This forces you to pay through the app. And had to play around with the app just to turn off paperless billing. Another feature I don’t like is the medical to do list. Through both my medical providers I have linked in the app it show 2-3 exams/shot to do for the year. It will not allow editing to tell it they are done. And my primary dr’s office is still struggling with updating it as well. They are still flipping back and forth between their old system and this one to view things. The two health providers are Cape Fear Valley Health and Duke Health.
    more
  • Jul 22, 2020

    By Laura Trevino
    It was working OK at first but then I noticed that with certain doctors I wouldn't see anything showing i went to my appointment and now I got a notification that I have a new message and when I click on the symbol to go to it it opens and closes really fast and saying something about an error and to try back later it's been saying that for almost two days how am I supposed to get results it might be from the colonoscopy, endoscopy and throat stretch i had so what am I supposed to do
    more
  • Jul 16, 2020

    By adrian conley
    Just started using this, but I have test results and it went show then to me, keeps telling me I need to sign up for fairview or some other stuff. Why do I need to do all of that when I should be able to see all my test results on MyChart. This needs to be fixed. This is a silly issue to have.
    more
  • Jul 23, 2020

    By Ryan Ostendorf
    It's marginally more useful to have access to MyChart via this app. However, the it's quite terrible at making everything viewable; nearly all tests need to be opened in the browser, and there is not even a direct link to do so from the app, so I usually need to sign into the website anyway. Further, each time I login (there's no timeout, each organization closes right away), the "notification" panel shows up, of which very little to none is helpful, and there's no way to clear any of them.
    more
  • Healthcare is not a game May 12, 2020

    By toddhunt
    The basic concept of this app is good but the execution is terrible. It’s another example of apps being written by computer people out of touch with real life. Unfortunately this isn’t a dating app or other social media plaything, this app involves people’s health and medical treatment and it’s not something medically inexperienced computer geeks should be allowed to play games with - an especially sensitive topic during times of a global pandemic. What’s also unfortunate is that, unlike game apps, we can’t simply choose not to use MyChart, it is the ONLY app where we can see our medical records and interact with our health care providers in a world where face-to-face contact is becoming rare. That thrusts a huge responsibility on the makers of MyChart, one that they all but fail at. The user has zero control over the privacy and accuracy of their medical records or anything else for that matter except the silly option of choosing the color of their screen background. The makers of MyChart hide behind a veil of secrecy, there is absolutely no way to contact them for help, issues, legal matters, etc. They have a monopoly and they are in severe need of government regulation. Our healthcare is too critically important to play games with.
    more
  • Jul 15, 2020

    By Sharon Tappouni
    The app has gaps and flaws and there are NO links or phone numbers to IT or other tech help. Lab report lists properly, viewing it shows only a shell with headers and no result info. Messaging clinic staff is worthless, they see the report fully through the EMR. Told me to contact EPIC IT but there is NOTHING in the app to get help. She doesn't know your #. She's fine, you're fine, I'm screwed. Pretty crappy to deploy a healthcare portal then not provide support for patients using it.
    more
  • Aug 7, 2020

    By Adam Moyer
    The app is oriented to making interactions convenient and secure for the providers. It is very limited in the ability to communicate or share data from a member/patient such as bulk load vitals or documents. Limited to the messaging within the app and a couple of pictures. Not helpful when trying to share critical datasets with my provider.
    more
  • Messaging Great Lacking Almost Everywhere Else Jan 3, 2020

    By Jaclyn725
    Before my Doc retired it was fantastic being able to get a hold of him easier than going through office. But there were a few hiccups with not getting notifications. Trying to schedule an appointment with a new doctor in the Practice, I accidentally hit the DR. I saw at Urgent Care that Practice has connected to office. Now he is set as my Doctor and cannot see a way to remove the mistake through APP or desktop. Nor do I like the fact that just because ob/gyn is not in their system or would I link it, I can never get around the TO DO messages for Check Ups. Not exactly an app bug issue but in July I was in a fire and due to underlying health issues they took me to an Honor Health Hospital.I literally told them my info was in My Chart cause my Dr Office was part of Honor Health. They have over 20 years of records and the Hospital never even accessed it not once or even called office. What a joke !
    more
  • Jul 25, 2020

    By Natewatl
    this is 20th century technology in the third decade of the 21st Century. However I have no choice but to use it because of the medical system that I am in. There is no simple way to correct errors. Every time I get a new prescription, the software shows I just began that particular medication, even though I may have been taking it for 20 years In my opinion, MyChart is a rip off of my medical system and any other medical system or medical vendor that is conned into buying it.
    more
  • Jul 17, 2020

    By Hans Dejong
    Worst app ever! Especially because it's being forced to use. Asking for your login doesn't result in an email (as promissed) but as soon as you login more then 4 times you're blocked without warning and you receive an email about it. To resolve you need to go to the hospital to regain access. Bank apps or visa apps use fingerprints or send your info to your house. This app really is a disgrace!
    more
  • Inprvments required May 13, 2020

    By Mikey T Ward
    App needs improvements so that we can have support for Apple Pay to pay medical bills and have it interface with the apple HealthKit tools so that info from the app can be record in HealthKit and data in HealthKit can be sent to my doctor automatily making it where there is more diagnostic data avalible to my doctor. Also for email attachments please allow PDF files as there are times where forms for certain programs need to be filled out by my doctor on the pdf form but only allowing images make those forms invalid and unreadable for pregame such as Boy Scout and other programs that need medic clearance. Also if there is a wait list to get a appointment I would like to have a wait list status area to show me what number I am on that list until I get to the top of the list. Also when a apoitment is offered have it where I can accept it or request for a difrent day or time. Also needs to have a indication of phone call appointments so that it would be easier to identify what type of appointment it is. Also office staff calls should be placed in a separate folder or something to separate them from actual doctor appointments to reduce confusion.
    more
  • Jul 21, 2020

    By Cordell Jelf
    After 2 years of activation codes that didn't work, I was texted by a new doctor's office to set up My Chart in order to see her response to my call. Sadly this app is bad, a time waster, and the product relies on programmers and physicians knowing what they want and what they can do. Not made for the patient. Avoid as long as you can.
    more
  • Jul 24, 2020

    By Yoni
    "There was a problem communicating with the server. Please try again later." Even when the website works, I almost always get response on the app. Sometimes putting in my key 10 times works, sometimes I have to wait a day, sometimes it just works. Hoping to get this resolved.
    more

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