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LiveWell with Advocate Aurora

LiveWell with Advocate Aurora

Advocate Aurora Health

All your health info, all in one place: LiveWell with Advocate Aurora Health.

4.7 Ratings 60K+ Reviews 100K+ Downloads

Ratings & Reviews

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  • Sep 27, 2021

    By Greg Gardner
    I'm grateful for this app. It does what it needs to do, and keeps me wonderfully informed as to my test results and progress over time, as well as giving me a new avenue for communicating with my physician. But it's organizational structure has not been simple, for me at least, to grasp. I don't underestimate how difficult it must be to create a clear and easy-to-navigate app - but some tweaking in this area could be beneficial. To new users - with persistence, this app will meet your needs.
  • Living Well with the new App Jan 14, 2020

    By Billito Bandito
    I just transitioned to the new App. It is well laid out and easy to navigate. Using it today i noticed a few things that may need attention. I did the in-app preregistration for a procedure I was having. When I arrived at the registration desk I had to give all of the info again. When asked why, I was told that I should have told her I pre-registered. I would have thought that she would have had all of my info pre-populated already. Either that or she should have asked me. There really was no way for me to know that it was my responsibility to advise. Second, on the app Under devices I cannot add my cell. It shows my iPad already but not iPhone. No add button. The app also shows a remote proximity auto advisement feature on check in at the hospital. I toggled that ON but it won’t stay toggled ON. Not sure why it won’t stay activated. Anyway the site is very current and intuitive. I like it.
  • Sep 29, 2021

    By dee Mingo
    Easy to use, it reminds me of my appointments, let's me pre-checkin and go thru all my medications online. When I am driving to the doctors office sometimes I forget the location the doctor is seeing at. I am able to look up the location and phone number if I need to call them from the app.
  • Sep 22, 2021

    By Judy Johnsen
    Why put ' forgot code' next to the password, and open underneath? Everyone else does it differently and this makes it difficult to login ugh. It is easier now, but why another code to open the app. This is not top secret classified national security info.
  • Sep 26, 2021

    By Ann Gold
    Initially, it was somewhat ambiguous as to what I might find or where I might find things. But, now I feel very comfortable using the app. It is great having this with me when I don't have enough hands to handle extra pieces of information on a myriad of subjects.
  • Needs Improvements Feb 6, 2021

    By fortunateoldman
    App works OK on my iPad and iPhone. My two major complaints are: 1. The app logs out automatically after a few seconds after switching screens to another app and I continually have to login all over again. Once it’s open, let it stay logged in. Or, have a setting that allows user to choose how long they want to stay logged in. 2. I continually get popup reminders after logging in stating I need to schedule this or that test or appointment when I already have those appointments scheduled. I called my AdvocateAurora’s doctor’s office and they tell me to ignore those popup reminders as the app has bugs.
  • Sep 15, 2021

    By Wanda Buss
    If your not sick and can use the app it's great. I would imagine if your sick scheduling a appointment on line wouldn't work. But you can also see when your insurance has paid, any balance you might owe. You have access to your medical information anytime. You can request medication refills I love having the app rather than being in a call loop waiting to ask your question or get a refill. Absolutely love it but if your sick call the office get in the call loop speak to someone.
  • COVID-19 info Jan 27, 2021

    By Killie 36
    Okay but more info on vaccines locations is needed. Since I live 35 miles from Summit WI. Most of including my primary Doctor at Summit Aurora Clinics and there are Aurora locations closer to my residence. Which Aurora am I programmed? Who is determining priority? My doctors don’t, I am old 80+ with medical problems yet sons 60 and 50 (teacher) have been contacted personally by certain locations and awaiting codes to schedule. It would be nice to know I am on a list other than one that combines many locations. Thanks,
  • Website May 4, 2021

    By Irishskm
    I really appreciate being able to look at the website to get the up-to-date information regarding my medical records. This is so helpful to keep in track of medications, appointments, and overall information from my physicians. Being able to keep in touch with my medical team is so important to me, and I am so thankful for that...
  • Sep 6, 2021

    By Roberta Graves
    I've been with Aurora for yrs. Just started using the app. It is great for checking appt times at the tap if a finger. No longer waiting for an answer, when the staff are busy. They just updated it a more user friendly app. LOVE IT
  • Sep 27, 2021

    By Greg Gardner
    I'm grateful for this app. It does what it needs to do, and keeps me wonderfully informed as to my test results and progress over time, as well as giving me a new avenue for communicating with my physician. But it's organizational structure has not been simple, for me at least, to grasp. I don't underestimate how difficult it must be to create a clear and easy-to-navigate app - but some tweaking in this area could be beneficial. To new users - with persistence, this app will meet your needs.
  • Living Well with the new App Jan 14, 2020

    By Billito Bandito
    I just transitioned to the new App. It is well laid out and easy to navigate. Using it today i noticed a few things that may need attention. I did the in-app preregistration for a procedure I was having. When I arrived at the registration desk I had to give all of the info again. When asked why, I was told that I should have told her I pre-registered. I would have thought that she would have had all of my info pre-populated already. Either that or she should have asked me. There really was no way for me to know that it was my responsibility to advise. Second, on the app Under devices I cannot add my cell. It shows my iPad already but not iPhone. No add button. The app also shows a remote proximity auto advisement feature on check in at the hospital. I toggled that ON but it won’t stay toggled ON. Not sure why it won’t stay activated. Anyway the site is very current and intuitive. I like it.
  • Sep 29, 2021

    By dee Mingo
    Easy to use, it reminds me of my appointments, let's me pre-checkin and go thru all my medications online. When I am driving to the doctors office sometimes I forget the location the doctor is seeing at. I am able to look up the location and phone number if I need to call them from the app.
  • Sep 22, 2021

    By Judy Johnsen
    Why put ' forgot code' next to the password, and open underneath? Everyone else does it differently and this makes it difficult to login ugh. It is easier now, but why another code to open the app. This is not top secret classified national security info.
  • Sep 26, 2021

    By Ann Gold
    Initially, it was somewhat ambiguous as to what I might find or where I might find things. But, now I feel very comfortable using the app. It is great having this with me when I don't have enough hands to handle extra pieces of information on a myriad of subjects.
  • Needs Improvements Feb 6, 2021

    By fortunateoldman
    App works OK on my iPad and iPhone. My two major complaints are: 1. The app logs out automatically after a few seconds after switching screens to another app and I continually have to login all over again. Once it’s open, let it stay logged in. Or, have a setting that allows user to choose how long they want to stay logged in. 2. I continually get popup reminders after logging in stating I need to schedule this or that test or appointment when I already have those appointments scheduled. I called my AdvocateAurora’s doctor’s office and they tell me to ignore those popup reminders as the app has bugs.
  • Sep 15, 2021

    By Wanda Buss
    If your not sick and can use the app it's great. I would imagine if your sick scheduling a appointment on line wouldn't work. But you can also see when your insurance has paid, any balance you might owe. You have access to your medical information anytime. You can request medication refills I love having the app rather than being in a call loop waiting to ask your question or get a refill. Absolutely love it but if your sick call the office get in the call loop speak to someone.
  • COVID-19 info Jan 27, 2021

    By Killie 36
    Okay but more info on vaccines locations is needed. Since I live 35 miles from Summit WI. Most of including my primary Doctor at Summit Aurora Clinics and there are Aurora locations closer to my residence. Which Aurora am I programmed? Who is determining priority? My doctors don’t, I am old 80+ with medical problems yet sons 60 and 50 (teacher) have been contacted personally by certain locations and awaiting codes to schedule. It would be nice to know I am on a list other than one that combines many locations. Thanks,
  • Website May 4, 2021

    By Irishskm
    I really appreciate being able to look at the website to get the up-to-date information regarding my medical records. This is so helpful to keep in track of medications, appointments, and overall information from my physicians. Being able to keep in touch with my medical team is so important to me, and I am so thankful for that...
  • Sep 6, 2021

    By Roberta Graves
    I've been with Aurora for yrs. Just started using the app. It is great for checking appt times at the tap if a finger. No longer waiting for an answer, when the staff are busy. They just updated it a more user friendly app. LOVE IT
  • Why separate?? Mar 4, 2020

    By K-Griffin
    I want SO BADLY to like this app. It's well designed and fairly intuitive. I like the extra features. But the point of MyChart is to make my life as a patient with doctors in multiple networks EASIER. And even if I can see connected test results etc, having an app for just advocate that won't let me message my other doctors or switch facilities to do so is annoying and takes up space I could be otherwise using more beneficially. If the app is updated to allow messages to other medical care providers than those within Advocate Aurora, or a "switch account" function is added like in the basic MyChart, I'll happily convert and give this app 5/5 stars. Until then, I have no use for an app that will only let me contact a doctor I don't even see anymore, even if it has many convenience and awareness features.
  • Needs some improvements Apr 23, 2021

    By 2ez412c
    Just curious as to why this app wants you to answer and verify your info for pre-check in, upload insurance cards, e-sign documents and allow location notification to confirm you are there to “ speed” up check in but when you arrive you still have to stop by registration desk and many of the questions are redundant and they still ask fir a copy of your insurance cards🤦🏽‍♀️. They wanted me to sign some docs b4 proceeding to attend appt but I explained that I had already done that online and when she looked in Epic, there was proof that I had already and she apologized. Seems like one hand @ Live Well app and Epic are not seeing 👁 to 👁🤔. This almost makes me miss Aurora’s old Cerner software. Come on Aurora... Let’s get on one accord.
  • Oct 4, 2021

    By Kevin Hoak
    Old app was better. Can't navigate, once you get one bit of information, you can't go to another without backing out and starting over.
  • Oct 4, 2021

    By Jonah Cabrera
    Doesn't save your password or allow your device to save your password. It doesn't use biometrics either. Other Epic MyChart systems from other hospitals have this option.
  • It’s about my health. Sep 24, 2019

    By Rickyticky13
    MyAdvocateAurora powered by Epic is useless. My old MyAdvocateAurora would let me do a history of the test results, I could graph past test results, and it would confirm messages that were sent. MyAdvocateAurora powered by Epic does not. MyAdvocateAurora powered by Epic does not confirm that the prescriptions that were just ordered to be refilled. When you schedule an INR, a flu shot, or an A1c it sets up an appointment with a MA, which is fine with me, but doesn’t state what the appointment is for when you look at future appointments. As far as I am concerned it’s just useless information. It used to be a useful tool.
  • Why did they rename it to live well? Aug 5, 2021

    By HisShadowX
    So it’s weird my Primary Care doctor and hospital have different internet sites so they often go to two different portals and this is one. The app has improved but sadly it’s so hard to find since they keep renaming it and now renamed it LiveWell…. Why? Also even though I go in to get the flu shots and get vaccinated each year it does not update in this system and there is no way to stop the annoying reminders with this app telling you that you need stuff you already got. Give me an option to turn it off
  • LiveWell App Jul 23, 2021

    By AnnieTor
    This app is not updated nor does it contain current information. I keep looking for my test results from a visit a week and a half ago, and all I see is results from six months ago. An app should be allow me to make appointments, see test results, communicate with my physician and access office visit summaries. This app dies none of that. I hope this is updated soon. I utilize the Northsore app my husband uses for his physicians and it is much easier to navigate and a pleasure to have this info accessible when it is needed. This LiveWell app is useless.

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  • Sep 29, 2021

    By dee Mingo
    Easy to use, it reminds me of my appointments, let's me pre-checkin and go thru all my medications online. When I am driving to the doctors office sometimes I forget the location the doctor is seeing at. I am able to look up the location and phone number if I need to call them from the app.
  • Sep 26, 2021

    By Ann Gold
    Initially, it was somewhat ambiguous as to what I might find or where I might find things. But, now I feel very comfortable using the app. It is great having this with me when I don't have enough hands to handle extra pieces of information on a myriad of subjects.
  • Sep 15, 2021

    By Wanda Buss
    If your not sick and can use the app it's great. I would imagine if your sick scheduling a appointment on line wouldn't work. But you can also see when your insurance has paid, any balance you might owe. You have access to your medical information anytime. You can request medication refills I love having the app rather than being in a call loop waiting to ask your question or get a refill. Absolutely love it but if your sick call the office get in the call loop speak to someone.
  • COVID-19 info Jan 27, 2021

    By Killie 36
    Okay but more info on vaccines locations is needed. Since I live 35 miles from Summit WI. Most of including my primary Doctor at Summit Aurora Clinics and there are Aurora locations closer to my residence. Which Aurora am I programmed? Who is determining priority? My doctors don’t, I am old 80+ with medical problems yet sons 60 and 50 (teacher) have been contacted personally by certain locations and awaiting codes to schedule. It would be nice to know I am on a list other than one that combines many locations. Thanks,
  • Website May 4, 2021

    By Irishskm
    I really appreciate being able to look at the website to get the up-to-date information regarding my medical records. This is so helpful to keep in track of medications, appointments, and overall information from my physicians. Being able to keep in touch with my medical team is so important to me, and I am so thankful for that...
  • Sep 6, 2021

    By Roberta Graves
    I've been with Aurora for yrs. Just started using the app. It is great for checking appt times at the tap if a finger. No longer waiting for an answer, when the staff are busy. They just updated it a more user friendly app. LOVE IT
  • Absolutely no problems Jan 6, 2019

    By KJJ3kids
    I downloaded this app and it worked immediately. All of my data from the MyChart app was there, it was easy to set up and easy to navigate. Maybe an older version had bugs but this one certainly doesn’t. I had a harder time finding a nickname that wasn’t taken to submit this review!
  • Aug 26, 2021

    By Angie Zapata
    I really enjoy having all my health information at hand. It is easy to use and easy to learn how to use it. My favorite part is I can message my doctor's with any questions or schedule appointment without having to call in.
  • No longer works with older iPhones Dec 9, 2020

    By TD7074
    I downloaded the latest update of the LiveWell app and can no longer use it. This new version of LiveWell requires iOS 13 and iOS 13 does not work on iPhones that are 4 years old. Hopefully the developer will make a version of this app that works for patients that can’t afford a new iPhone.
  • Sep 8, 2021

    By keytaj11
    Great app. I can see everything that's in my chart, ask my doc questions, set appointments and much more.
  • Sep 27, 2021

    By Greg Gardner
    I'm grateful for this app. It does what it needs to do, and keeps me wonderfully informed as to my test results and progress over time, as well as giving me a new avenue for communicating with my physician. But it's organizational structure has not been simple, for me at least, to grasp. I don't underestimate how difficult it must be to create a clear and easy-to-navigate app - but some tweaking in this area could be beneficial. To new users - with persistence, this app will meet your needs.
  • Living Well with the new App Jan 14, 2020

    By Billito Bandito
    I just transitioned to the new App. It is well laid out and easy to navigate. Using it today i noticed a few things that may need attention. I did the in-app preregistration for a procedure I was having. When I arrived at the registration desk I had to give all of the info again. When asked why, I was told that I should have told her I pre-registered. I would have thought that she would have had all of my info pre-populated already. Either that or she should have asked me. There really was no way for me to know that it was my responsibility to advise. Second, on the app Under devices I cannot add my cell. It shows my iPad already but not iPhone. No add button. The app also shows a remote proximity auto advisement feature on check in at the hospital. I toggled that ON but it won’t stay toggled ON. Not sure why it won’t stay activated. Anyway the site is very current and intuitive. I like it.
  • Sep 22, 2021

    By Judy Johnsen
    Why put ' forgot code' next to the password, and open underneath? Everyone else does it differently and this makes it difficult to login ugh. It is easier now, but why another code to open the app. This is not top secret classified national security info.
  • Lots of fluff ... no stuff Nov 2, 2020

    By Jazz654
    The app is as useless and confusing as the full patient portal. I was told that I could find up coming scheduled lab tests, type, date, time but could not. I called the hospital looking for help and the phone system went on and on and I ended up in a voice mail system. There is a lot of stuff there that I have little if any interest in and probably will not use. You will need “a Portal to manage your Portals!”
  • Sep 21, 2021

    By Sherri C
    I love the notifications. I still use laptop for seeing details but it's very convenient for checking basics like appointments and test results.
  • Easy to navigate with some surprisingly good features Sep 16, 2021

    By JJZ21
    I thought it is just another boring hospital check in app when I downloaded it. But it is actually quite fun to use. I like the sleep meditation guide and the meal plans. The test results are easy to read. Personally i hope the text is smaller and there is more space in between text to creat clearer visual hierarchy. Overall good job!
  • Sep 9, 2021

    By Kelly Steimel
    I can view and download test results and message my providers for non urgent concerns. Pretty useful though there could be improvements.
  • Needs Improvements Feb 6, 2021

    By fortunateoldman
    App works OK on my iPad and iPhone. My two major complaints are: 1. The app logs out automatically after a few seconds after switching screens to another app and I continually have to login all over again. Once it’s open, let it stay logged in. Or, have a setting that allows user to choose how long they want to stay logged in. 2. I continually get popup reminders after logging in stating I need to schedule this or that test or appointment when I already have those appointments scheduled. I called my AdvocateAurora’s doctor’s office and they tell me to ignore those popup reminders as the app has bugs.
  • Sep 26, 2021

    By Caliah Blue
    Took my info for precheck in and erased it all. When I tried to put info back in, it kept saying invalid. Bugs are not fixed.
  • Aug 26, 2021

    By Carrie Hinkel-Gill
    It's a "mobile app" but isn't as user-friendly as the update boasts. As far as I'm concerned it's just a rearrangement for look rather than functionality. I use a Samsung Galaxy S10.
  • Needs improvement Oct 2, 2019

    By vachona007
    First off, the banner at the bottom interferes with the fingerprint ID, so you have to input your password every single time. Secondly, the app seems to have a built-in timeout, even if you are actively inputting information. So if you’re trying to input a message OR fill out the e-visit questionnaire, you get booted out with no warning whatsoever, with absolutely NOTHING saved. So you have to log back in and start all over again.
  • Why separate?? Mar 4, 2020

    By K-Griffin
    I want SO BADLY to like this app. It's well designed and fairly intuitive. I like the extra features. But the point of MyChart is to make my life as a patient with doctors in multiple networks EASIER. And even if I can see connected test results etc, having an app for just advocate that won't let me message my other doctors or switch facilities to do so is annoying and takes up space I could be otherwise using more beneficially. If the app is updated to allow messages to other medical care providers than those within Advocate Aurora, or a "switch account" function is added like in the basic MyChart, I'll happily convert and give this app 5/5 stars. Until then, I have no use for an app that will only let me contact a doctor I don't even see anymore, even if it has many convenience and awareness features.
  • Needs some improvements Apr 23, 2021

    By 2ez412c
    Just curious as to why this app wants you to answer and verify your info for pre-check in, upload insurance cards, e-sign documents and allow location notification to confirm you are there to “ speed” up check in but when you arrive you still have to stop by registration desk and many of the questions are redundant and they still ask fir a copy of your insurance cards🤦🏽‍♀️. They wanted me to sign some docs b4 proceeding to attend appt but I explained that I had already done that online and when she looked in Epic, there was proof that I had already and she apologized. Seems like one hand @ Live Well app and Epic are not seeing 👁 to 👁🤔. This almost makes me miss Aurora’s old Cerner software. Come on Aurora... Let’s get on one accord.
  • Oct 4, 2021

    By Jonah Cabrera
    Doesn't save your password or allow your device to save your password. It doesn't use biometrics either. Other Epic MyChart systems from other hospitals have this option.
  • Oct 4, 2021

    By Kevin Hoak
    Old app was better. Can't navigate, once you get one bit of information, you can't go to another without backing out and starting over.
  • It’s about my health. Sep 24, 2019

    By Rickyticky13
    MyAdvocateAurora powered by Epic is useless. My old MyAdvocateAurora would let me do a history of the test results, I could graph past test results, and it would confirm messages that were sent. MyAdvocateAurora powered by Epic does not. MyAdvocateAurora powered by Epic does not confirm that the prescriptions that were just ordered to be refilled. When you schedule an INR, a flu shot, or an A1c it sets up an appointment with a MA, which is fine with me, but doesn’t state what the appointment is for when you look at future appointments. As far as I am concerned it’s just useless information. It used to be a useful tool.
  • Why did they rename it to live well? Aug 5, 2021

    By HisShadowX
    So it’s weird my Primary Care doctor and hospital have different internet sites so they often go to two different portals and this is one. The app has improved but sadly it’s so hard to find since they keep renaming it and now renamed it LiveWell…. Why? Also even though I go in to get the flu shots and get vaccinated each year it does not update in this system and there is no way to stop the annoying reminders with this app telling you that you need stuff you already got. Give me an option to turn it off
  • LiveWell App Jul 23, 2021

    By AnnieTor
    This app is not updated nor does it contain current information. I keep looking for my test results from a visit a week and a half ago, and all I see is results from six months ago. An app should be allow me to make appointments, see test results, communicate with my physician and access office visit summaries. This app dies none of that. I hope this is updated soon. I utilize the Northsore app my husband uses for his physicians and it is much easier to navigate and a pleasure to have this info accessible when it is needed. This LiveWell app is useless.

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