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My UV PATCH - LA ROCHE-POSAY

My UV PATCH - LA ROCHE-POSAY

L'Oréal

My UV PATCH - Protect your skin and adopt a safe behavior under the sun

Google Play Free App Store Free
1.5 Ratings 553+ Reviews 50K+ Downloads

Ratings & Reviews

1.5
553+ Ratings
5
10+%
4
1+%
3
1+%
2
3+%
1
84+%

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  • App doesn't scan May 24, 2017

    By Kennabunny
    I put the patch on my skin. And set the app to scan. However there is a bug or glitch that does not allow the patch to be captured, detected, and scanned. It just shows a white heart on the screen and grey outline. App doesn't scan.

  • Aug 5, 2019

    By Liz Cameron
    The sticker didn't come off the backing properly & resulted in me carefully smoothing it out and spending a half hour to get it proper on my arm. Then the app wouldn't recognize the sticker at all. Decided to read the reviews, and I feel as though L'Oreal just collected a bunch of data and now we've given them permissions to our devices. What a crock of garbage.

  • Childish and inaccurate Sep 29, 2018

    By Chapstickey
    I received a free UV patch with an order so I downloaded the app to use on a recent beach trip. I am an adult woman and first noticed that the app is very childish. The “superheroes” are all kids and there are no adult options. Beyond that, I don’t believe the data it was giving. On one screen the app said the UV index was low, but if I switched to a second screen it said it was high. On one scan it told me I was behaving “badly,” yet 10 minutes later it said I was going a great job, but I changed nothing. Waste of time.

  • Jul 30, 2019

    By Michal Straszewicz
    It just doesn't work. After it successfully collected some personal data it just refuses to work saying "UV database not available". Useless. Also, you have to give it access to your location data or it won't even start.

  • App didn’t work Aug 13, 2020

    By Cherrychums
    After I put on the patch and tried to scan, the app had a glitch and just kicked out. Never could log back in. It was such a huge development for the company to have the app didn’t work. What a waste.

  • Jul 27, 2019

    By Melissa Lalonde
    I have been trying to use this app for hours and have had no luck. It keeps telling me that the UV database is currently unavailable and to try again in 5 minutes. I have had no luck, and will give up soon. Very disappointing!

  • Fatal error - permanent crashes Feb 8, 2020

    By TheRealTomRose
    App wouldn’t recognize patch. Suddenly crashed and now crashes within 1-sec of launch repeatedly, without any recovery possible. Update: Tried reinstalling. Same behavior. Fatal error.

  • Jul 28, 2019

    By Suba rashi
    ver 3.0.2 downloaded today. allowed geolocation but saying cannot access uv database so feature is unavailable. im in a megacity with internet access. I got patch at free at skin cancer tralier bus but hoping noone is paying $30 at walgreens to experience what im experiencing. will change reciew if situation changes.

  • Jul 24, 2019

    By Jessyca Swigger
    this app is useless. I put my patch on and then continued to follow the instructions in the app. However, it kept saying it needed location permission even though I already gave it to the app, so now the app doesn't work and I have a pointless sticker on my arm.

  • Aug 18, 2019

    By Kim McGuire
    the app is not able to scan the patch after numerous tries indoors and outdoors.

No reviews available

See all positive reviews

  • App doesn't scan May 24, 2017

    By Kennabunny
    I put the patch on my skin. And set the app to scan. However there is a bug or glitch that does not allow the patch to be captured, detected, and scanned. It just shows a white heart on the screen and grey outline. App doesn't scan.

  • Aug 5, 2019

    By Liz Cameron
    The sticker didn't come off the backing properly & resulted in me carefully smoothing it out and spending a half hour to get it proper on my arm. Then the app wouldn't recognize the sticker at all. Decided to read the reviews, and I feel as though L'Oreal just collected a bunch of data and now we've given them permissions to our devices. What a crock of garbage.

  • Childish and inaccurate Sep 29, 2018

    By Chapstickey
    I received a free UV patch with an order so I downloaded the app to use on a recent beach trip. I am an adult woman and first noticed that the app is very childish. The “superheroes” are all kids and there are no adult options. Beyond that, I don’t believe the data it was giving. On one screen the app said the UV index was low, but if I switched to a second screen it said it was high. On one scan it told me I was behaving “badly,” yet 10 minutes later it said I was going a great job, but I changed nothing. Waste of time.

  • Jul 30, 2019

    By Michal Straszewicz
    It just doesn't work. After it successfully collected some personal data it just refuses to work saying "UV database not available". Useless. Also, you have to give it access to your location data or it won't even start.

  • App didn’t work Aug 13, 2020

    By Cherrychums
    After I put on the patch and tried to scan, the app had a glitch and just kicked out. Never could log back in. It was such a huge development for the company to have the app didn’t work. What a waste.

  • Jul 27, 2019

    By Melissa Lalonde
    I have been trying to use this app for hours and have had no luck. It keeps telling me that the UV database is currently unavailable and to try again in 5 minutes. I have had no luck, and will give up soon. Very disappointing!

  • Fatal error - permanent crashes Feb 8, 2020

    By TheRealTomRose
    App wouldn’t recognize patch. Suddenly crashed and now crashes within 1-sec of launch repeatedly, without any recovery possible. Update: Tried reinstalling. Same behavior. Fatal error.

  • Jul 28, 2019

    By Suba rashi
    ver 3.0.2 downloaded today. allowed geolocation but saying cannot access uv database so feature is unavailable. im in a megacity with internet access. I got patch at free at skin cancer tralier bus but hoping noone is paying $30 at walgreens to experience what im experiencing. will change reciew if situation changes.

  • Jul 24, 2019

    By Jessyca Swigger
    this app is useless. I put my patch on and then continued to follow the instructions in the app. However, it kept saying it needed location permission even though I already gave it to the app, so now the app doesn't work and I have a pointless sticker on my arm.

  • Aug 18, 2019

    By Kim McGuire
    the app is not able to scan the patch after numerous tries indoors and outdoors.
See all negative reviews

No reviews available

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See all 5 reviews

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No reviews available

See all 3 reviews

  • App doesn't scan May 24, 2017

    By Kennabunny
    I put the patch on my skin. And set the app to scan. However there is a bug or glitch that does not allow the patch to be captured, detected, and scanned. It just shows a white heart on the screen and grey outline. App doesn't scan.
See all 2 reviews

  • Aug 5, 2019

    By Liz Cameron
    The sticker didn't come off the backing properly & resulted in me carefully smoothing it out and spending a half hour to get it proper on my arm. Then the app wouldn't recognize the sticker at all. Decided to read the reviews, and I feel as though L'Oreal just collected a bunch of data and now we've given them permissions to our devices. What a crock of garbage.

  • Childish and inaccurate Sep 29, 2018

    By Chapstickey
    I received a free UV patch with an order so I downloaded the app to use on a recent beach trip. I am an adult woman and first noticed that the app is very childish. The “superheroes” are all kids and there are no adult options. Beyond that, I don’t believe the data it was giving. On one screen the app said the UV index was low, but if I switched to a second screen it said it was high. On one scan it told me I was behaving “badly,” yet 10 minutes later it said I was going a great job, but I changed nothing. Waste of time.

  • Jul 30, 2019

    By Michal Straszewicz
    It just doesn't work. After it successfully collected some personal data it just refuses to work saying "UV database not available". Useless. Also, you have to give it access to your location data or it won't even start.

  • App didn’t work Aug 13, 2020

    By Cherrychums
    After I put on the patch and tried to scan, the app had a glitch and just kicked out. Never could log back in. It was such a huge development for the company to have the app didn’t work. What a waste.

  • Jul 27, 2019

    By Melissa Lalonde
    I have been trying to use this app for hours and have had no luck. It keeps telling me that the UV database is currently unavailable and to try again in 5 minutes. I have had no luck, and will give up soon. Very disappointing!

  • Fatal error - permanent crashes Feb 8, 2020

    By TheRealTomRose
    App wouldn’t recognize patch. Suddenly crashed and now crashes within 1-sec of launch repeatedly, without any recovery possible. Update: Tried reinstalling. Same behavior. Fatal error.

  • Jul 28, 2019

    By Suba rashi
    ver 3.0.2 downloaded today. allowed geolocation but saying cannot access uv database so feature is unavailable. im in a megacity with internet access. I got patch at free at skin cancer tralier bus but hoping noone is paying $30 at walgreens to experience what im experiencing. will change reciew if situation changes.

  • Jul 24, 2019

    By Jessyca Swigger
    this app is useless. I put my patch on and then continued to follow the instructions in the app. However, it kept saying it needed location permission even though I already gave it to the app, so now the app doesn't work and I have a pointless sticker on my arm.

  • Aug 18, 2019

    By Kim McGuire
    the app is not able to scan the patch after numerous tries indoors and outdoors.

  • Aug 2, 2019

    By sharon santos
    This stupid app does not work on my phone. It starts the set up, asks me my name and then it stops... Nothing else happens. I have the patch and it's useless. #notimpressed
See all 1 reviews

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My UV PATCH - LA ROCHE-POSAY

My UV PATCH - LA ROCHE-POSAY

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