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My TRSRetire

My TRSRetire

Transamerica

Use this app to sign into your Transamerica employer-sponsored retirement plan.

1.6 Ratings 2K+ Reviews 100K+ Downloads
Use this app to sign into your Transamerica employer-sponsored retirement plan.
see more about My TRSRetire

Ratings & Reviews

1.6
1.6K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Really great app! Sep 25, 2018

    By beams
    This app lets you do everything you would need to do on a desktop site. Very useful for life on the go. It also has great tools that are helpful to understand how well I’m saving for retirement.
    more
  • Integrates well with website Jul 25, 2019

    By kzoolefty39
    Nice update that has look and feel of website and has increased functionality. Easy to use!
    more
  • Gets the job done Sep 24, 2018

    By KarolynF
    The app works well to check my balance and complete transactions on my account. To be fair, a lot of the bad reviews sound like user error. The app serves its purpose.
    more
  • Altogether frustrating Jul 12, 2019

    By MBBoston
    I downloaded this app because Mint can’t connect to Transamerica, and I want SOME WAY to easily check on my retirement accounts. This app won’t even open! I get the welcome screen and it immediately crashes. I’m on an iPhone X with the latest iOS update. Completely frustrating. I have deleted and reinstalled and nothing changes. This is what happens when companies don’t invest properly in tech. I’m SURE this app is some kind of poorly engineered shell that links to ancient servers with badly engineered middleware. I wish we were with Fidelity.
    more
  • Jul 21, 2020

    By Michael Danford
    This app does not work with latest Android and Note 10+. Even after uninstalling and reinstalling numerous times. Open App, it closes itself. Wow. With all these one star ratings, how do the Devopers even have a job! This is Transamerica, not Eddie Bob's Pawn and Loan. I'm in disbelief.
    more
  • worst retirement acct app of all Jul 24, 2020

    By hathaway's secret girlfriend
    I have had accounts across several major retirement players, and everyone else’s app is a ton more functional than this thing. It’s useless. You can’t set up Face ID, can’t change your password, can’t do anything useful with your account. You can just check your balance, and that’s it. They send you to their crappy website for the rest. {Website is a mess, btw. Always locks me out even when I enter correct credentials; so painful to have to call them to be let back in.} In stark contrast, Fidelity and Vanguard apps (and sites) are fantastic. I can do whatever I need to with my accounts, easily and quickly. Voya and TIAA-CREF are okay, but leaps and bounds better than this. Oh, and this sad kindergarten-level TRS app is not even formatted for iPad. Have to look at a tiny little window in portrait mode only. Terrible!!! Clearly, they hardly put any effort into this thing; they want to manage your money, not give you the tools to do it. A serious reason to transfer my accounts away from them, asap!!! The hassle factor of access across both web and app platforms is enough to drive me away. Clearly our company didn’t vet their capabilities before signing up.
    more
  • Jul 22, 2020

    By Wesley Roberson
    App doesn't work. Used to work fine, can't remember when it stopped. Now it crashes before it gets past loading screen. Wish the company would provide an update.
    more
  • Unbelievably bad. Aug 14, 2019

    By mike.aday
    My employer chose TRS to administer the 401k program, which forced me to interact with TRS. I have to say it is the absolute worst financial services app that I have ever seen. In keeping with the lackluster, half-assed capabilities of TransAmerica in their services, their app is literally completely unusable. Multiple deletions and reinstallations yield an app that still crashes on load, and is completely worthless. Their two factor (website and app) auto system is ridiculous and overly complicated, working only every third or fourth time. I can’t wait to be done with these idiots. If you are a company (especially a tech company) please, for the love of all that is holy, choose someone else to administer your plan.
    more

No reviews available

  • Really great app! Sep 25, 2018

    By beams
    This app lets you do everything you would need to do on a desktop site. Very useful for life on the go. It also has great tools that are helpful to understand how well I’m saving for retirement.
    more
  • Integrates well with website Jul 25, 2019

    By kzoolefty39
    Nice update that has look and feel of website and has increased functionality. Easy to use!
    more
  • Gets the job done Sep 24, 2018

    By KarolynF
    The app works well to check my balance and complete transactions on my account. To be fair, a lot of the bad reviews sound like user error. The app serves its purpose.
    more

No reviews available

No reviews available

  • Altogether frustrating Jul 12, 2019

    By MBBoston
    I downloaded this app because Mint can’t connect to Transamerica, and I want SOME WAY to easily check on my retirement accounts. This app won’t even open! I get the welcome screen and it immediately crashes. I’m on an iPhone X with the latest iOS update. Completely frustrating. I have deleted and reinstalled and nothing changes. This is what happens when companies don’t invest properly in tech. I’m SURE this app is some kind of poorly engineered shell that links to ancient servers with badly engineered middleware. I wish we were with Fidelity.
    more
  • May 7, 2020

    By Josh Joseph
    App used to work great....got new phone and it won't even open. Uninstalled and reinstalled but still goes to the open screen and blips out. Won't allow me to login or etc. Went to the website and it let me in. So.....two stars because I know it was great before....
    more
  • Very very basic app - seems like the website is wrapped into the app Jun 20, 2019

    By Newipad2user
    An excuse for an app. Looks like it was done as a high school project - essentially it seems as if if the web pages were thrown into the app ( note, the web experience is also nothing to write home about). There is a grey bar at the top of the app! In this day and age to not have a app with a truly app experience is shocking . Don’t download just use the below average website
    more
  • When it works it’s the job Jul 27, 2019

    By Deebeecooper
    A lot of people complaining about the app, it does just enough for me when I just want to take a peak. Anything beyond that I’ll hop on the computer. The rating is for it crashing non stop when I open it now. Not sure if there was an Apple update or something that broke it but can’t use at all now.
    more
  • An iPad Version Needed Jan 6, 2019

    By NeedAirPlay
    I run my house from an iPad. That means I am left with the phone version of your app. It works, but the experience is not up to par with today’s UX standards. I must use the app in portrait, and there is not an appropriate icon size loaded, so I must adapt from my preferred landscape UX, and I am left with an ugly Apple default icon on my screen.
    more
  • Jul 21, 2020

    By Michael Danford
    This app does not work with latest Android and Note 10+. Even after uninstalling and reinstalling numerous times. Open App, it closes itself. Wow. With all these one star ratings, how do the Devopers even have a job! This is Transamerica, not Eddie Bob's Pawn and Loan. I'm in disbelief.
    more
  • worst retirement acct app of all Jul 24, 2020

    By hathaway's secret girlfriend
    I have had accounts across several major retirement players, and everyone else’s app is a ton more functional than this thing. It’s useless. You can’t set up Face ID, can’t change your password, can’t do anything useful with your account. You can just check your balance, and that’s it. They send you to their crappy website for the rest. {Website is a mess, btw. Always locks me out even when I enter correct credentials; so painful to have to call them to be let back in.} In stark contrast, Fidelity and Vanguard apps (and sites) are fantastic. I can do whatever I need to with my accounts, easily and quickly. Voya and TIAA-CREF are okay, but leaps and bounds better than this. Oh, and this sad kindergarten-level TRS app is not even formatted for iPad. Have to look at a tiny little window in portrait mode only. Terrible!!! Clearly, they hardly put any effort into this thing; they want to manage your money, not give you the tools to do it. A serious reason to transfer my accounts away from them, asap!!! The hassle factor of access across both web and app platforms is enough to drive me away. Clearly our company didn’t vet their capabilities before signing up.
    more
  • Jul 22, 2020

    By Wesley Roberson
    App doesn't work. Used to work fine, can't remember when it stopped. Now it crashes before it gets past loading screen. Wish the company would provide an update.
    more
  • Unbelievably bad. Aug 14, 2019

    By mike.aday
    My employer chose TRS to administer the 401k program, which forced me to interact with TRS. I have to say it is the absolute worst financial services app that I have ever seen. In keeping with the lackluster, half-assed capabilities of TransAmerica in their services, their app is literally completely unusable. Multiple deletions and reinstallations yield an app that still crashes on load, and is completely worthless. Their two factor (website and app) auto system is ridiculous and overly complicated, working only every third or fourth time. I can’t wait to be done with these idiots. If you are a company (especially a tech company) please, for the love of all that is holy, choose someone else to administer your plan.
    more
  • Jun 12, 2020

    By P. Hart
    Migrated from a 2019 Moto G7 Power into a Samsung S10e and now app will not start. Still works perfectly fine on the Moto ; how can a financial firm expect to have client confidence if they cannot get this part right? So disappointing to not have immediate application access to get a snapshot of my financial planning progress.
    more

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