About My Kyivstar
About My Kyivstar
Do you still think that changing the plan is hard, and you have to contact an operator to deactivate a service? Start using My Kyivstar app and get free megabytes, minutes or other bonuses for the first installation.
With the app, you can:
- find out about promotions and special offers;
- keep track of how many megabytes, minutes and SMS you have used;
- top up accounts without commission for yourself or your loved ones;
- change your plan yourself;
- activate useful services and deactivate the ones you don't need;
- analyze your expenses by categories or periods.
At that's not all! My Kyivstar is getting better with every update.
Is something not working? Found a bug? We are waiting for your ideas and comments at apps@kyivstar.net.
With the app, you can:
- find out about promotions and special offers;
- keep track of how many megabytes, minutes and SMS you have used;
- top up accounts without commission for yourself or your loved ones;
- change your plan yourself;
- activate useful services and deactivate the ones you don't need;
- analyze your expenses by categories or periods.
At that's not all! My Kyivstar is getting better with every update.
Is something not working? Found a bug? We are waiting for your ideas and comments at apps@kyivstar.net.
Ratings & Reviews
Write a Review
-
Super useful and easy app
Jul 2, 2019 With this app you can manage all your Kyivstar services and expenses. Top up the phone, chose service plan, setup extra services. Easy to use. So much better than calling support every time. I do recommend! -
ApplePay doesn’t work!
Jan 26, 2020 ApplePay in the application doesn’t work! Just want to charge my account and I can’t. -
Apr 2, 2021 Previously I had an issue with login in and it was solved pretty quickly. Overall app has all functionality I need. -
Not always accurate
Jun 27, 2018 The data for your account is not accurate at all times. Otherwise great tool. -
Mar 23, 2021 It's an useful app, making all required actions, as add money to an account, order additional services, and etc, more convenient 👍
-
Mar 16, 2021 Hard to see how the developer does not care about the product at all. The application full of bugs, there is an option to put several phone numbers you owned,but you can't choose between them in order to check the balance. I suggest you to give up and delete the application from store if you do not have time to do the troubleshooting. UPD: Відправив опис проблеми ще вчора. Реакції поки ніякої.more -
Two bugs causing tons of headache
Jun 11, 2020 There are two big flaws in this apps causing me a lot of trouble: (1) If you add an additional phone number to manage, you can never delete it again (2) Apple Pay with a European American Express card always seems to fail, at least above very small amounts (tried 500 ₴ and upwards)more -
Feb 24, 2021 Widgets are terrible, their size and data alignment inside. App unintuitive and has lack of functionality, e. g. there is no ability to change phone account name, to do that I forced to go to website. Very often I can get into app due to server side problems, app just said, ups, something went wrong. Also I faced 3 times with breaking changes after update. App just stopped to work or can't load data from server. Only full reset of app data helped me.more -
Design got worse
Sep 28, 2019 Pin instead of a password is less secure and convenient. New design is confusing. Information is much harder to find. All the previous functionality is gone! -
Apr 5, 2021 Very bad app. It simply doesn't work and propose me to play instead of showing data I've requested
No reviews available
-
Super useful and easy app
Jul 2, 2019 With this app you can manage all your Kyivstar services and expenses. Top up the phone, chose service plan, setup extra services. Easy to use. So much better than calling support every time. I do recommend! -
ApplePay doesn’t work!
Jan 26, 2020 ApplePay in the application doesn’t work! Just want to charge my account and I can’t. -
Mar 23, 2021 It's an useful app, making all required actions, as add money to an account, order additional services, and etc, more convenient 👍 -
Great app!
Jul 21, 2020 I love this app. I use it to add time to my account and check my plan. It’s very easy to use. -
Convenient
Jun 5, 2020 Finally supports Apple Pay!
-
Apr 2, 2021 Previously I had an issue with login in and it was solved pretty quickly. Overall app has all functionality I need. -
Not always accurate
Jun 27, 2018 The data for your account is not accurate at all times. Otherwise great tool. -
Mar 24, 2021 Service is good, but translation is spotty - important things are not translated. -
Apr 2, 2021 Nice app, working good. Have some errors from time to time. Widget does not show data -
Widget
Mar 12, 2020 The app is awesome but its widget keeps asking me sign in to see my subscriptions and signing in doesn’t help.
No reviews available
-
Two bugs causing tons of headache
Jun 11, 2020 There are two big flaws in this apps causing me a lot of trouble: (1) If you add an additional phone number to manage, you can never delete it again (2) Apple Pay with a European American Express card always seems to fail, at least above very small amounts (tried 500 ₴ and upwards)more -
Design got worse
Sep 28, 2019 Pin instead of a password is less secure and convenient. New design is confusing. Information is much harder to find. All the previous functionality is gone! -
Widget doesn’t work
Feb 2, 2020 All widgets ask for log in and even with open app they don’t work -
Update
Sep 17, 2019 After update 8th September app doesn open correctly. Always crash.
-
Mar 16, 2021 Hard to see how the developer does not care about the product at all. The application full of bugs, there is an option to put several phone numbers you owned,but you can't choose between them in order to check the balance. I suggest you to give up and delete the application from store if you do not have time to do the troubleshooting. UPD: Відправив опис проблеми ще вчора. Реакції поки ніякої.more -
Feb 24, 2021 Widgets are terrible, their size and data alignment inside. App unintuitive and has lack of functionality, e. g. there is no ability to change phone account name, to do that I forced to go to website. Very often I can get into app due to server side problems, app just said, ups, something went wrong. Also I faced 3 times with breaking changes after update. App just stopped to work or can't load data from server. Only full reset of app data helped me.more -
Apr 5, 2021 Very bad app. It simply doesn't work and propose me to play instead of showing data I've requested -
Kyivstar charged extra money, the app does not work
Jan 24, 2019 Trying to see my expenses I see the message “an error had occured when trying to fulfil your request” terrible service, non-working app. -
Feb 28, 2021 Automatically Kievstar forwarding my calls and information like sms to unknown number without my permission! And can't remove that phone number! Today I had a visit to a Kievstar office at the center of kiev for solve this problem, but they didn't have any response and won't listen to me to fix that problem. I don't know why Kievstar want to sale or listen my informations?!more
What’s Groovy
App is stable, but empty, there quite a few useful features, as a user I am not satisfied with the followings things: 1) I am using 3 services: Mobile, cable network and KyivstarTv. And there no way to manage them fron the one place, for instance I wanted to stop using KyivstarTv and I am not able to that. 2) Support is terrible, their AI Powered bot not able to solve complex requests and there isno backup option to contact a human operator
more
less
What’s Subpar
Broken functionality (after update) - an error produced while changing phone number in the drop down menu.
more
less
Filter Reviews
-
Super useful and easy app
With this app you can manage all your Kyivstar services and expenses. Top up the phone, chose service plan, setup extra services. Easy to use. So much better than calling support every time. I do recommend! -
ApplePay doesn’t work!
ApplePay in the application doesn’t work! Just want to charge my account and I can’t. -
Previously I had an issue with login in and it was solved pretty quickly. Overall app has all functionality I need.
-
Not always accurate
The data for your account is not accurate at all times. Otherwise great tool. -
It's an useful app, making all required actions, as add money to an account, order additional services, and etc, more convenient 👍
-
Great app!
I love this app. I use it to add time to my account and check my plan. It’s very easy to use. -
Service is good, but translation is spotty - important things are not translated.
-
Convenient
Finally supports Apple Pay! -
Nice app, working good. Have some errors from time to time. Widget does not show data
-
Nice
Apple Pay support saves time and money.
-
Push уведомления
очень нужны пуш уведомления когда необходима оплата, по всем номерам, добавленным в приложение...
-
Super useful and easy app
With this app you can manage all your Kyivstar services and expenses. Top up the phone, chose service plan, setup extra services. Easy to use. So much better than calling support every time. I do recommend! -
ApplePay doesn’t work!
ApplePay in the application doesn’t work! Just want to charge my account and I can’t. -
It's an useful app, making all required actions, as add money to an account, order additional services, and etc, more convenient 👍
-
Great app!
I love this app. I use it to add time to my account and check my plan. It’s very easy to use. -
Convenient
Finally supports Apple Pay! -
Nice
Apple Pay support saves time and money. -
The new update is great
Loved the new fresh design -
Useful and easy to use app, with many great features.
-
00:49 AM. The app decides to send me a notification. An option to set the preferred time for notifications is needed. Nice otherwise
-
Great to have this app in English! Easy to use even for foreigners who are not fluent in Ukrainian.
-
Previously I had an issue with login in and it was solved pretty quickly. Overall app has all functionality I need.
-
Not always accurate
The data for your account is not accurate at all times. Otherwise great tool. -
Service is good, but translation is spotty - important things are not translated.
-
Nice app, working good. Have some errors from time to time. Widget does not show data
-
Widget
The app is awesome but its widget keeps asking me sign in to see my subscriptions and signing in doesn’t help. -
Black theme is too dark, pls add some kind of grey one
No reviews available
Filter Reviews
-
Hard to see how the developer does not care about the product at all. The application full of bugs, there is an option to put several phone numbers you owned,but you can't choose between them in order to check the balance. I suggest you to give up and delete the application from store if you do not have time to do the troubleshooting. UPD: Відправив опис проблеми ще вчора. Реакції поки ніякої.
-
Two bugs causing tons of headache
There are two big flaws in this apps causing me a lot of trouble: (1) If you add an additional phone number to manage, you can never delete it again (2) Apple Pay with a European American Express card always seems to fail, at least above very small amounts (tried 500 ₴ and upwards) -
Widgets are terrible, their size and data alignment inside. App unintuitive and has lack of functionality, e. g. there is no ability to change phone account name, to do that I forced to go to website. Very often I can get into app due to server side problems, app just said, ups, something went wrong. Also I faced 3 times with breaking changes after update. App just stopped to work or can't load data from server. Only full reset of app data helped me.
-
Design got worse
Pin instead of a password is less secure and convenient. New design is confusing. Information is much harder to find. All the previous functionality is gone! -
Very bad app. It simply doesn't work and propose me to play instead of showing data I've requested
-
Kyivstar charged extra money, the app does not work
Trying to see my expenses I see the message “an error had occured when trying to fulfil your request” terrible service, non-working app. -
Automatically Kievstar forwarding my calls and information like sms to unknown number without my permission! And can't remove that phone number! Today I had a visit to a Kievstar office at the center of kiev for solve this problem, but they didn't have any response and won't listen to me to fix that problem. I don't know why Kievstar want to sale or listen my informations?!
-
SMS authentication
Still uses SMS codes for authentication. Besides being inherently insecure, it is pretty useless on my iPad. Kyivstar should not bother making an iPad version of this app at all - iPads cannot receive SMS (thanks to Apple's marketing team). -
Widget doesn’t work
All widgets ask for log in and even with open app they don’t work -
Widget does not work properly. It is always freeze.
No reviews available
-
Two bugs causing tons of headache
There are two big flaws in this apps causing me a lot of trouble: (1) If you add an additional phone number to manage, you can never delete it again (2) Apple Pay with a European American Express card always seems to fail, at least above very small amounts (tried 500 ₴ and upwards) -
Design got worse
Pin instead of a password is less secure and convenient. New design is confusing. Information is much harder to find. All the previous functionality is gone! -
Widget doesn’t work
All widgets ask for log in and even with open app they don’t work -
Update
After update 8th September app doesn open correctly. Always crash.
-
Hard to see how the developer does not care about the product at all. The application full of bugs, there is an option to put several phone numbers you owned,but you can't choose between them in order to check the balance. I suggest you to give up and delete the application from store if you do not have time to do the troubleshooting. UPD: Відправив опис проблеми ще вчора. Реакції поки ніякої.
-
Widgets are terrible, their size and data alignment inside. App unintuitive and has lack of functionality, e. g. there is no ability to change phone account name, to do that I forced to go to website. Very often I can get into app due to server side problems, app just said, ups, something went wrong. Also I faced 3 times with breaking changes after update. App just stopped to work or can't load data from server. Only full reset of app data helped me.
-
Very bad app. It simply doesn't work and propose me to play instead of showing data I've requested
-
Kyivstar charged extra money, the app does not work
Trying to see my expenses I see the message “an error had occured when trying to fulfil your request” terrible service, non-working app. -
Automatically Kievstar forwarding my calls and information like sms to unknown number without my permission! And can't remove that phone number! Today I had a visit to a Kievstar office at the center of kiev for solve this problem, but they didn't have any response and won't listen to me to fix that problem. I don't know why Kievstar want to sale or listen my informations?!
-
SMS authentication
Still uses SMS codes for authentication. Besides being inherently insecure, it is pretty useless on my iPad. Kyivstar should not bother making an iPad version of this app at all - iPads cannot receive SMS (thanks to Apple's marketing team). -
Widget does not work properly. It is always freeze.
-
Apple pay doesn’t work
It’s been a year and apple pay still doesn’t work -
Updating outside of App Store
This app is trying to update itself while there is no new versions in the App Store. How is it possible? Apple should ban this! -
Kyivstar App
I do not know the need of this app, as far as it does not provide the whole info about their services.
There are no editor reviews currently available. Please check again soon.
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Release Notes
3.38.0
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Last Verified: 04/13/2021
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