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Track of your consumption and usage behaviors on products and brands.
see more about My Consumption
About My Consumption
The My Consumption mobile app is a user-friendly app that enables you to share your ideas and opinions on your consumption and usage behaviors on products and brands through short surveys
Use of this app is by invitation only and credentials are required to login.
Information gathered by the app will be analyzed to help understand people's attitude, behavior, and opinion towards snacks and snacking occasions.
The app is currently only compatible with the following versions on Android.
Nougat(7.x)
Marshmallow(6.x)
Lollipop (5.x)
Kitkat (4.4)
Use of this app is by invitation only and credentials are required to login.
Information gathered by the app will be analyzed to help understand people's attitude, behavior, and opinion towards snacks and snacking occasions.
The app is currently only compatible with the following versions on Android.
Nougat(7.x)
Marshmallow(6.x)
Lollipop (5.x)
Kitkat (4.4)
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Connection Error
Aug 28, 2017 I was getting the correction error as well. Uninstalled and reinstalled to the same thing. The day the survey was to begin the app opened up. That may be the issue for others as well. You have to wait until the day your survey begins. Hope this helps!more -
worked great every time
Oct 22, 2019 I have been reading some of the older reviews and evidently the IT folks were listening, used this app for two weeks, one week we were camping in very rural country, even extended roaming connections allowed quick loading and UPC scanning.more -
Three stars
Feb 12, 2020 No option to go back to the day before to record “no snack” but there are options to record snacks for previous days. For accuracy we should be able to go back at least one day. Works pretty well otherwise.more -
Connection error 2018
Sep 30, 2018 Edit: It started working the next day, and has been working okay since then. So far, no problems that I can see. Not sure what corrected the issue. —— I am getting Connection Error and Internal Server error when trying to start the app. Restarting shows Loading Data... and then fails. It is a few days into the study period already. Any suggestions? (If we get it working, I’ll increase the stars.)more -
Not finding 2020 Diary
Mar 9, 2020 Participating in March 2020 program however I cannot access entries for 2020, as I only have access to 2019. Hopefully this will be resolved right away as I have enjoyed participating in this program in the past.more
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App Crashed
May 22, 2018 Last Stinking Day... my phone updates & the app crashed?? I Get CONNECTION ERROR, Restart App and try again. Well it’s not working. Now what?? I recorded in my Snack Diary Every Day. I Couldn’t do anything the day it ended so what now?? I didn’t do all this for nothing. Really frustrating.more -
Aug 2, 2020 This app does not work after a couple days. It asked me do restart because it does not have a connection I have done this many times and I still can't get in to finish my snack diary.more -
Feb 17, 2020 I this app is okay but when it comes to scanning the barcodes I'm literally standing around waiting on the app to recognize the barcode. The app needs to be adjusted so that it recognizes the barcode faster or communicates with the user to move closer or further back. Update - App won't work. Emailed both parties concerning issue. There should be a website back up for this problem.more -
May 31, 2020 AN ERROR HAS OCCURED PROCESSING THE REQUEST. PLEASE RESTART THE APP AND TRY AGAIN. This is the message I get each time I try to open the app after install, reinstalled, force stopped and nothing worked. Samsung S9 phone upto date on software.more -
Jun 1, 2020 Does not work. Every time I try to open it, it gives a connection error and says to restart the app. Totally useless app. Sorry 1 star is the lowest rating or would give it 0 star.more
No reviews available
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Connection Error
Aug 28, 2017 I was getting the correction error as well. Uninstalled and reinstalled to the same thing. The day the survey was to begin the app opened up. That may be the issue for others as well. You have to wait until the day your survey begins. Hope this helps!more -
worked great every time
Oct 22, 2019 I have been reading some of the older reviews and evidently the IT folks were listening, used this app for two weeks, one week we were camping in very rural country, even extended roaming connections allowed quick loading and UPC scanning.more
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Connection error 2018
Sep 30, 2018 Edit: It started working the next day, and has been working okay since then. So far, no problems that I can see. Not sure what corrected the issue. —— I am getting Connection Error and Internal Server error when trying to start the app. Restarting shows Loading Data... and then fails. It is a few days into the study period already. Any suggestions? (If we get it working, I’ll increase the stars.)more
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Three stars
Feb 12, 2020 No option to go back to the day before to record “no snack” but there are options to record snacks for previous days. For accuracy we should be able to go back at least one day. Works pretty well otherwise.more -
Not finding 2020 Diary
Mar 9, 2020 Participating in March 2020 program however I cannot access entries for 2020, as I only have access to 2019. Hopefully this will be resolved right away as I have enjoyed participating in this program in the past.more -
Dec 31, 2019 It was okay. I had almost no problems using the app. Just one day where it went completely wonky and started giving me weird questions. I just backed out of the app and restarted it. Side note. I only got this app because of the National Consumer Panel. And now, it's not letting me in saying connection error but I'm done with the snack diary so bye bye app.more -
Irritated
May 14, 2018 I’m in the middle of my survey and I get a connection error. I’m afraid to delete it on account of losing my data. Not a good way to do things part way through paying surveys.more -
Aug 13, 2019 This is not so much a review as hopefully a possible fix for some users of this app. I find that for whatever reason, this app cannot abide running alongside any type of monitoring app (even if it does not use a VPN). If I don't force stop such apps, the My Consumption app will give me all sorts of connection errors.more
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App Crashed
May 22, 2018 Last Stinking Day... my phone updates & the app crashed?? I Get CONNECTION ERROR, Restart App and try again. Well it’s not working. Now what?? I recorded in my Snack Diary Every Day. I Couldn’t do anything the day it ended so what now?? I didn’t do all this for nothing. Really frustrating.more -
Jun 30, 2020 All most at the end of my trail and it wanted me to restart the app if I do i loose all of my data that I have input over the past week and halffix the bug or problemmore -
Apr 7, 2020 If you cannot open app, go to the settings and clear the data. This tip helped me. If the next button doesn't appear at the bottom, minimize the app, then open it again. It should appear.more -
I did the test
Nov 1, 2019 After using the app I was told towards the end that I can log in. I still haven’t received my money for testing the app. Just waiting.more -
Dec 26, 2019 Has been working for me from the beginning, about a week ago. Very old school looking and the bottom next button dissapears when you use the camera function to take a barcode pic. Have to exit the app and go back in and then the bottom buttons are back App is not done well at all. Again, it is working for me everytime but this app is not well made visually and was made cheap.more
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Aug 2, 2020 This app does not work after a couple days. It asked me do restart because it does not have a connection I have done this many times and I still can't get in to finish my snack diary.more -
Feb 17, 2020 I this app is okay but when it comes to scanning the barcodes I'm literally standing around waiting on the app to recognize the barcode. The app needs to be adjusted so that it recognizes the barcode faster or communicates with the user to move closer or further back. Update - App won't work. Emailed both parties concerning issue. There should be a website back up for this problem.more -
May 31, 2020 AN ERROR HAS OCCURED PROCESSING THE REQUEST. PLEASE RESTART THE APP AND TRY AGAIN. This is the message I get each time I try to open the app after install, reinstalled, force stopped and nothing worked. Samsung S9 phone upto date on software.more -
Jun 1, 2020 Does not work. Every time I try to open it, it gives a connection error and says to restart the app. Totally useless app. Sorry 1 star is the lowest rating or would give it 0 star.more -
App isn’t working
Mar 10, 2020 After I submit the snacks, it gives me a “loading” page that never stops. Have just uninstalled and am reinstalling, but if this doesn’t work then I’m done. My time is valuable. I am not wasting it on an app that doesn’t work. I just reinstalled it. Now there’s nothing but white pages when I click on the snack diary and on every other link in it. Thank you so much for wasting my time.more
What’s Groovy
Update: this morning, found that issues were solved. Errors were reported on the NCP Facebook page, and an admin responded 👍
Connection errors on both wi-fi and cellular, on multiple devices as well. Will likely not be able to complete the project in the 2 week period without missing days. Very upset that my data is being gathered without the promised payout. There should be an option to record entries online if they can’t produce a decent app!
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What’s Subpar
Does not work on Samsung S9 or newer it seems. Just gives an error out the gate. Last update in 2017? Yeah, and NCP expects you to use this to participate in programs. At least make sure people are able to even use the app or the people who made the app know it doesn't work. I miss out on a lot of studies because of this junk app not working. Fix it!
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less
Filter Reviews
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Connection Error
I was getting the correction error as well. Uninstalled and reinstalled to the same thing. The day the survey was to begin the app opened up. That may be the issue for others as well. You have to wait until the day your survey begins. Hope this helps! -
worked great every time
I have been reading some of the older reviews and evidently the IT folks were listening, used this app for two weeks, one week we were camping in very rural country, even extended roaming connections allowed quick loading and UPC scanning. -
Three stars
No option to go back to the day before to record “no snack” but there are options to record snacks for previous days. For accuracy we should be able to go back at least one day. Works pretty well otherwise. -
Connection error 2018
Edit: It started working the next day, and has been working okay since then. So far, no problems that I can see. Not sure what corrected the issue. —— I am getting Connection Error and Internal Server error when trying to start the app. Restarting shows Loading Data... and then fails. It is a few days into the study period already. Any suggestions? (If we get it working, I’ll increase the stars.) -
Not finding 2020 Diary
Participating in March 2020 program however I cannot access entries for 2020, as I only have access to 2019. Hopefully this will be resolved right away as I have enjoyed participating in this program in the past. -
It was okay. I had almost no problems using the app. Just one day where it went completely wonky and started giving me weird questions. I just backed out of the app and restarted it. Side note. I only got this app because of the National Consumer Panel. And now, it's not letting me in saying connection error but I'm done with the snack diary so bye bye app.
-
Irritated
I’m in the middle of my survey and I get a connection error. I’m afraid to delete it on account of losing my data. Not a good way to do things part way through paying surveys. -
This is not so much a review as hopefully a possible fix for some users of this app. I find that for whatever reason, this app cannot abide running alongside any type of monitoring app (even if it does not use a VPN). If I don't force stop such apps, the My Consumption app will give me all sorts of connection errors.
-
Connection
Simple to use! -
If you are using an Android device, and your app is crashing or showing an error message, please follow the steps below in order to correct the issue: 1. Click on “Settings” on the home screen of your device 2. Select “Apps” 3. Select “My Consumption” 4. Click on “Clear Data” and “Clear Cache”
No reviews available
-
Connection Error
I was getting the correction error as well. Uninstalled and reinstalled to the same thing. The day the survey was to begin the app opened up. That may be the issue for others as well. You have to wait until the day your survey begins. Hope this helps! -
worked great every time
I have been reading some of the older reviews and evidently the IT folks were listening, used this app for two weeks, one week we were camping in very rural country, even extended roaming connections allowed quick loading and UPC scanning. -
Connection
Simple to use!
-
Connection error 2018
Edit: It started working the next day, and has been working okay since then. So far, no problems that I can see. Not sure what corrected the issue. —— I am getting Connection Error and Internal Server error when trying to start the app. Restarting shows Loading Data... and then fails. It is a few days into the study period already. Any suggestions? (If we get it working, I’ll increase the stars.)
-
Three stars
No option to go back to the day before to record “no snack” but there are options to record snacks for previous days. For accuracy we should be able to go back at least one day. Works pretty well otherwise. -
Not finding 2020 Diary
Participating in March 2020 program however I cannot access entries for 2020, as I only have access to 2019. Hopefully this will be resolved right away as I have enjoyed participating in this program in the past. -
It was okay. I had almost no problems using the app. Just one day where it went completely wonky and started giving me weird questions. I just backed out of the app and restarted it. Side note. I only got this app because of the National Consumer Panel. And now, it's not letting me in saying connection error but I'm done with the snack diary so bye bye app.
-
Irritated
I’m in the middle of my survey and I get a connection error. I’m afraid to delete it on account of losing my data. Not a good way to do things part way through paying surveys. -
This is not so much a review as hopefully a possible fix for some users of this app. I find that for whatever reason, this app cannot abide running alongside any type of monitoring app (even if it does not use a VPN). If I don't force stop such apps, the My Consumption app will give me all sorts of connection errors.
-
If you are using an Android device, and your app is crashing or showing an error message, please follow the steps below in order to correct the issue: 1. Click on “Settings” on the home screen of your device 2. Select “Apps” 3. Select “My Consumption” 4. Click on “Clear Data” and “Clear Cache”
Filter Reviews
-
App Crashed
Last Stinking Day... my phone updates & the app crashed?? I Get CONNECTION ERROR, Restart App and try again. Well it’s not working. Now what?? I recorded in my Snack Diary Every Day. I Couldn’t do anything the day it ended so what now?? I didn’t do all this for nothing. Really frustrating. -
This app does not work after a couple days. It asked me do restart because it does not have a connection I have done this many times and I still can't get in to finish my snack diary.
-
I this app is okay but when it comes to scanning the barcodes I'm literally standing around waiting on the app to recognize the barcode. The app needs to be adjusted so that it recognizes the barcode faster or communicates with the user to move closer or further back. Update - App won't work. Emailed both parties concerning issue. There should be a website back up for this problem.
-
AN ERROR HAS OCCURED PROCESSING THE REQUEST. PLEASE RESTART THE APP AND TRY AGAIN. This is the message I get each time I try to open the app after install, reinstalled, force stopped and nothing worked. Samsung S9 phone upto date on software.
-
Does not work. Every time I try to open it, it gives a connection error and says to restart the app. Totally useless app. Sorry 1 star is the lowest rating or would give it 0 star.
-
App isn’t working
After I submit the snacks, it gives me a “loading” page that never stops. Have just uninstalled and am reinstalling, but if this doesn’t work then I’m done. My time is valuable. I am not wasting it on an app that doesn’t work. I just reinstalled it. Now there’s nothing but white pages when I click on the snack diary and on every other link in it. Thank you so much for wasting my time. -
Horrible experience. Will not open. Says to restart still continues to crash. Does not have current support. I can't believe that NCP/Nielsen is using this app to gether data. Complete waste of space, time, and effort.
-
All most at the end of my trail and it wanted me to restart the app if I do i loose all of my data that I have input over the past week and halffix the bug or problem
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The app won't even open. It keeps saying there's a connection error. Very disappointing.
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Login Errors & Failure to Open
The app worked for one week. Then an error appeared when I attempted to login saying to restart the app. I removed it, restarted my phone & then downloaded it again. It worked that day. Then, same error message appeared the next day. I repeated my steps as stated above & now I cannot login at all. I’m still getting the error message.
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User name save option?
App is doing weird stuff right now...not going where I’m clicking. FYI My main review: please give the option to save user names and passwords.
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App Crashed
Last Stinking Day... my phone updates & the app crashed?? I Get CONNECTION ERROR, Restart App and try again. Well it’s not working. Now what?? I recorded in my Snack Diary Every Day. I Couldn’t do anything the day it ended so what now?? I didn’t do all this for nothing. Really frustrating. -
All most at the end of my trail and it wanted me to restart the app if I do i loose all of my data that I have input over the past week and halffix the bug or problem
-
If you cannot open app, go to the settings and clear the data. This tip helped me. If the next button doesn't appear at the bottom, minimize the app, then open it again. It should appear.
-
I did the test
After using the app I was told towards the end that I can log in. I still haven’t received my money for testing the app. Just waiting. -
Has been working for me from the beginning, about a week ago. Very old school looking and the bottom next button dissapears when you use the camera function to take a barcode pic. Have to exit the app and go back in and then the bottom buttons are back App is not done well at all. Again, it is working for me everytime but this app is not well made visually and was made cheap.
-
User name save option?
App is doing weird stuff right now...not going where I’m clicking. FYI My main review: please give the option to save user names and passwords.
-
This app does not work after a couple days. It asked me do restart because it does not have a connection I have done this many times and I still can't get in to finish my snack diary.
-
I this app is okay but when it comes to scanning the barcodes I'm literally standing around waiting on the app to recognize the barcode. The app needs to be adjusted so that it recognizes the barcode faster or communicates with the user to move closer or further back. Update - App won't work. Emailed both parties concerning issue. There should be a website back up for this problem.
-
AN ERROR HAS OCCURED PROCESSING THE REQUEST. PLEASE RESTART THE APP AND TRY AGAIN. This is the message I get each time I try to open the app after install, reinstalled, force stopped and nothing worked. Samsung S9 phone upto date on software.
-
Does not work. Every time I try to open it, it gives a connection error and says to restart the app. Totally useless app. Sorry 1 star is the lowest rating or would give it 0 star.
-
App isn’t working
After I submit the snacks, it gives me a “loading” page that never stops. Have just uninstalled and am reinstalling, but if this doesn’t work then I’m done. My time is valuable. I am not wasting it on an app that doesn’t work. I just reinstalled it. Now there’s nothing but white pages when I click on the snack diary and on every other link in it. Thank you so much for wasting my time. -
Horrible experience. Will not open. Says to restart still continues to crash. Does not have current support. I can't believe that NCP/Nielsen is using this app to gether data. Complete waste of space, time, and effort.
-
The app won't even open. It keeps saying there's a connection error. Very disappointing.
-
Login Errors & Failure to Open
The app worked for one week. Then an error appeared when I attempted to login saying to restart the app. I removed it, restarted my phone & then downloaded it again. It worked that day. Then, same error message appeared the next day. I repeated my steps as stated above & now I cannot login at all. I’m still getting the error message. -
It won't open on Android phone. The "About" page says it is only compatible with Nougat(7.x), Marshmallow(6.x), Lollipop (5.x) and Kitkat (4.4). Any versions higher don't seem to allow app to open. Frustrated!
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After multiple uninstalls and reinstalls. Then also clearing the cache as instructed by support I was still never able to actually open the application. I always got a error screen immediately when i clicked on it and never got passed it. The support team was not very helpful at all and said since they hadn't heard of anyone else having a problem i was basically out of luck. So i have lost out of a $25 gift card since i won't be able to do the food diary.
There are no editor reviews currently available. Please check again soon.
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Release Notes
3.5
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