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My A1

My A1

A1 Bulgaria

-Managing mobile and fix services freely, easily and securely
-Brand new design

4.2 Ratings 27K+ Reviews 1M+ Downloads

About My A1

-Managing mobile and fix services freely, easily and securely
-Brand new design
see more about My A1

Ratings & Reviews

4.2
26.8K+ Ratings
  1. 5
    69+%
  2. 4
    11+%
  3. 3
    4+%
  4. 2
    2+%
  5. 1
    14+%
  • Nov 9, 2020

    By Borislav Smilev
    They're customer service is impeccable. The coverage great in the city ok in in countryside. The only bad side is the app is constantly growing and I can't store it on my phone :D
    more
  • Please help! Jul 29, 2020

    By peterson jones
    How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help!
    more
  • Great Nov 23, 2020

    By Sani_rrt
    User friendly and great customer experience
    more
  • Oct 13, 2020

    By Isabel Smith
    Very easy to navigate. Great service.
    more
  • A1 Aug 31, 2020

    By Rfdsh
    Great app , ones you get use to it !
    more
  • Nov 1, 2020

    By Iliana Lazarova
    Doesn't even send you notifications that your bills are due and then surcharges you 2 bucks for not paying the amount. What is even the point of this app, just to collect your money? Not surprised.
    more
  • Terrible app that doesn’t deserve even one star Jun 17, 2020

    By Ninalexk
    I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work?
    more
  • Oct 31, 2020

    By Georgi Dimitrov
    Do not install this application! It is completely useless, non-intuitive and the A1 support does not pay attention to customers!
    more
  • Nov 3, 2020

    By Svetlana Stoyanova
    Has a lot of log in issues...
    more
  • Keep your PIN because the SIM randomly locks Feb 15, 2019

    By Wilderness Surrounds Him
    Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that.
    more

No reviews available

  • Nov 9, 2020

    By Borislav Smilev
    They're customer service is impeccable. The coverage great in the city ok in in countryside. The only bad side is the app is constantly growing and I can't store it on my phone :D
    more
  • Please help! Jul 29, 2020

    By peterson jones
    How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help!
    more
  • Great Nov 23, 2020

    By Sani_rrt
    User friendly and great customer experience
    more
  • A1 Aug 31, 2020

    By Rfdsh
    Great app , ones you get use to it !
    more
  • Nov 24, 2020

    By Annie Ioceva
    Easy to work with.
    more
  • Oct 13, 2020

    By Isabel Smith
    Very easy to navigate. Great service.
    more
  • Oct 16, 2020

    By Ivan Ivanov
    I don't like that I have to login every month
    more
  • Бъг Nov 4, 2019

    By escomdfk
    Когато от началния екран отидеш на “Виж повече за услугата” и след това натиснеш “Виж” за да провериш срока на договора, приложението крашва.
    more
  • Dec 5, 2019

    By Aleks Mihaylov
    Thank you for adding credit card payment as an option. (edited). Live support in the app would be handy too. As well as its responsiveness when adding a new service or a number. It sends me a message "undefined" and on the second try it shows a message "please try again in 30 min. You have a verification procedure in progress" repeatedly. Of course, a pop up example of how do you have to add the phone number when you click on the bar would come as advantage.
    more
  • Jul 12, 2019

    By Valentine Vandalism
    I need to turn off my wifi and use a data connection so the app can know my number and connect. I find that laughable since most other apps can find *all* my information, accounts, phone number, preferred payment method and my long lost father's middle name effortlessly even if they don't need that information to function. Also sometimes it gives me an error and requires a restart.
    more
  • Sep 28, 2020

    By Di Angel
    The application is not bad, but too often it requires update... I don't have much space on disk in my phone, so everytime I need to free space for the new version, and it means to delete and uninstall 3-4 other apps... Really bored already from that situation!
    more
  • Jul 10, 2020

    By Lazar Kurtev
    I am stunned. It is amazing that I can't pay my bills through the app?! I see that I have a bill to pay and I receive sms with a link to pay through internet browser but honestly this is ridiculous. The app shows data usage minutes but overall it's a failure in its main purpose to provide me with the opportunity to pay my bill.
    more
  • Има много интересен бъг Feb 17, 2019

    By Marto_Generala
    Когато влезнеш в настройки можеш да избереш кои икони да бъдат отдолу, но можеш да изключиш и бутона за настройки, което направиш ли веднъж повече нямаш достъп до менюто настройки от никъде...
    more
  • Registracia Jul 26, 2018

    By MLN12345
    Много трудно направих регистрацията на айфон Х. Постоянно изписваше грешка, успях да се регистрирам след 30 мин чекване на картинки от "не съм робот".
    more
  • Sep 13, 2020

    By Nacho Nachev
    App is still not efficient enough. Can't top up my prepaid card yet for whatever reason.
    more
  • Nov 1, 2020

    By Iliana Lazarova
    Doesn't even send you notifications that your bills are due and then surcharges you 2 bucks for not paying the amount. What is even the point of this app, just to collect your money? Not surprised.
    more
  • Terrible app that doesn’t deserve even one star Jun 17, 2020

    By Ninalexk
    I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work?
    more
  • Oct 31, 2020

    By Georgi Dimitrov
    Do not install this application! It is completely useless, non-intuitive and the A1 support does not pay attention to customers!
    more
  • Nov 3, 2020

    By Svetlana Stoyanova
    Has a lot of log in issues...
    more
  • Keep your PIN because the SIM randomly locks Feb 15, 2019

    By Wilderness Surrounds Him
    Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that.
    more

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