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My A1

My A1

A1 Bulgaria

-Managing mobile and fix services freely, easily and securely
-Brand new design

4.1 Ratings 25K+ Reviews 1M+ Downloads

About My A1

-Managing mobile and fix services freely, easily and securely
-Brand new design
see more about My A1

Ratings & Reviews

4.1
24.7K+ Ratings
  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Please help! Jul 29, 2020

    By peterson jones
    How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help!
    more
  • Apr 2, 2020

    By Maya N
    Every evening, the app would not work due to the devs "improving our experience". 🤭There was just an update, so there is obviously something wrong. I find this annoying. 😔
    more
  • Apr 11, 2020

    By Ivaylo Bonev
    I installed the app just now and it's pretty easy to navigate around. Payed my bill without a problem.
    more
  • Jul 14, 2020

    By Simona Tsankova
    Very simple and easy way to pay your monthly fee. I'm impressed 👏
    more
  • A1 Aug 31, 2020

    By Rfdsh
    Great app , ones you get use to it !
    more
  • Jun 15, 2020

    By K. S.
    UI/UX is awful. The step where you add your card is awful, freshmen students in FMI can do better. Shame you pay to be called the best company in Bulgaria. P.S. aside from your app, as an ISP you are also awful. I regret signing a deal with A1 for your bummy "200mbps" internet, which is not 200mbps and stops like 25 times a day. I wonder if should sue you, since in covid we are all working from home and I have to deal with this bs on a daily, thus interfering with my work.
    more
  • Terrible app that doesn’t deserve even one star Jun 17, 2020

    By Ninalexk
    I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work?
    more
  • Keep your PIN because the SIM randomly locks Feb 15, 2019

    By Wilderness Surrounds Him
    Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that.
    more
  • Jun 16, 2020

    By Nikolay Angelov
    Poor service and coverage, very bad customer service and if you're using pre-paid sim they will take all your money on the very last day, in this way forcing the customers to spend more money. If you can use different carrier in Bulgaria.
    more
  • Not in English Sep 6, 2020

    By Nicole Lindenhall
    Although app says it’s both in Bulgarian and English, once downloaded, it’s only in Bulgarian.
    more

No reviews available

  • Please help! Jul 29, 2020

    By peterson jones
    How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help!
    more
  • Apr 11, 2020

    By Ivaylo Bonev
    I installed the app just now and it's pretty easy to navigate around. Payed my bill without a problem.
    more
  • Jul 14, 2020

    By Simona Tsankova
    Very simple and easy way to pay your monthly fee. I'm impressed 👏
    more
  • A1 Aug 31, 2020

    By Rfdsh
    Great app , ones you get use to it !
    more
  • Плащане Jul 16, 2020

    By zzzzzzzzzzzzzaaaaaaaaa
    Успешно успях да платя сметката си извън България . Благодаря за улеснениято
    more
  • Apr 16, 2020

    By Ivan Georgiev
    Not working as expected. Partial funcionality. Done, after contact with the mobile privider.
    more
  • Apr 2, 2020

    By Maya N
    Every evening, the app would not work due to the devs "improving our experience". 🤭There was just an update, so there is obviously something wrong. I find this annoying. 😔
    more
  • May 6, 2020

    By Reni Nedelcheva
    Too confusing and not quite simple or user-friendly
    more
  • Jul 3, 2020

    By Malky Cunniffe
    I can't even get into this, as I was told it was in English. Seems I can't even create an account as I can't read it?
    more
  • Бъг Nov 4, 2019

    By escomdfk
    Когато от началния екран отидеш на “Виж повече за услугата” и след това натиснеш “Виж” за да провериш срока на договора, приложението крашва.
    more
  • Има много интересен бъг Feb 17, 2019

    By Marto_Generala
    Когато влезнеш в настройки можеш да избереш кои икони да бъдат отдолу, но можеш да изключиш и бутона за настройки, което направиш ли веднъж повече нямаш достъп до менюто настройки от никъде...
    more
  • Registracia Jul 26, 2018

    By MLN12345
    Много трудно направих регистрацията на айфон Х. Постоянно изписваше грешка, успях да се регистрирам след 30 мин чекване на картинки от "не съм робот".
    more
  • това не е апп за удобство Dec 1, 2016

    By spasoff
    Апп пълен с реклами и никакво удобство за мобилен потребител. Няколко пъти иска повторно пароли след като вече си се логнал с парола в началото. За плащане на сметка иска пин от фактура който се взима след 10 клика из акаунта през уеб и pdf - напълно ненужно усложнение. А върха на бъговете е когато пак поиска парола и отваря само нъмпад, а въпросната парола е с букви. За похлупак на разминаванията е раздела "плати" където изписва сума за плащане. Като следваш процедурата да платиш тази сметка аппа те препраща и ... сметката става различна, защото имаш и други услуги за плащане които аппа обаче не отчита - т.е. раздел плащане заблуждава клиентите. И доста други бъгове, които не отговарят на нивото на компания от такъв ранг. Преди да пуснете апп го тествайте в специализирани компании и не очаквайте юзерите да ви репортват бъгове за ъпдейт и хонорар
    more
  • Apr 7, 2020

    By Carolina Ortelli
    You cannot modify your package only add extras
    more
  • Jun 15, 2020

    By K. S.
    UI/UX is awful. The step where you add your card is awful, freshmen students in FMI can do better. Shame you pay to be called the best company in Bulgaria. P.S. aside from your app, as an ISP you are also awful. I regret signing a deal with A1 for your bummy "200mbps" internet, which is not 200mbps and stops like 25 times a day. I wonder if should sue you, since in covid we are all working from home and I have to deal with this bs on a daily, thus interfering with my work.
    more
  • Terrible app that doesn’t deserve even one star Jun 17, 2020

    By Ninalexk
    I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work?
    more
  • Keep your PIN because the SIM randomly locks Feb 15, 2019

    By Wilderness Surrounds Him
    Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that.
    more
  • Jun 16, 2020

    By Nikolay Angelov
    Poor service and coverage, very bad customer service and if you're using pre-paid sim they will take all your money on the very last day, in this way forcing the customers to spend more money. If you can use different carrier in Bulgaria.
    more
  • Not in English Sep 6, 2020

    By Nicole Lindenhall
    Although app says it’s both in Bulgarian and English, once downloaded, it’s only in Bulgarian.
    more

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