My A1
ProductivityA1 Bulgaria
-Managing mobile and fix services freely, easily and securely
-Brand new design
About My A1
About My A1
-Brand new design
My A1
About My A1
Google Play
• The app is brand new - with a new and modern look, improved functionality and new features!
• Online payment with debit or credit card directly in the app, ability to save the card for next or automatic payment, as well as the option to choose one or all invoices for payment.
• Invoice to e-mail subscription option.
• Easy and quick access to the personal offer for your subscription plan with possibility for ordering through the online store.
• More information and details about your services.
• Activation and management of additional packages.
Оther features of the application:
Add and manage all your services via My A1 profile using your security code and follow your current bill and the remaining usage for minutes, MB and SMS.
Check and download your invoices in PDF.
View and add additional packages with TV channels, minutes, MB and SMS that are available for your tariff plan.
Activate/deactivate roaming service, check and change your roaming tariff plan and additional package, manage your DRT limit (data roaming traffic).
Recharge your A1 prepaid service via your invoice or through the trusted partner page.
Search information and find the nearest A1 store.
Review the offers in our e-shop and A1 club.
Share your feedback about our services, network and customer service
Check the network status at your address, district or city
My A1 is the first mobile application for telecom services on the Bulgarian market. It is available for A1 customers using postpaid, prepaid or business plan. It supports automatic recognition of the mobile number or you can enter into My A1 profile if you want to manage all your services from a single place. My A1 has two language versions – Bulgarian and English. You can use the app via mobile or Wi-Fi network, both on smartphones and tablets with Android version 5.0 or later. The traffic used by the application is charged as per your tariff plan.
In case you continue with the installation or update of the application, you agree with the General Terms and Conditions published here.
App Store
Следите текущата си сметка и оставащото потребление
Проверявате и сваляте в pdf формат Вашите фактури
Плащате онлайн чрез дебитна или кредитна карта
Добавяте екстри и допълнителни пакети с ТВ канали, минути, мегабайти или SMS, подходящи за Вашия тарифен план
Зареждате кредит на предплатена услуга през Вашата сметка
Търсите информация за най-близкия А1 магазин
Активирате/деактивирате роуминг услуга, проверявате и променяте Вашите роуминг тарифен план и допълнителен пакет, както и управлявате лимита си за мобилен интернет в роуминг
Разглеждате предложенията в нашия електронен магазин и А1 клуб
Добавяте и управлявате през един профил всичките си услуги чрез код за сигурност
Споделяте обратна връзка за услугите, мрежата и обслужването ни
Проверявате статуса на мрежата за услугата, която използвате
И още допълнителни функционалности
Моят А1 е първото приложение за смартфони на българския пазар за телекомуникации и е напълно безплатно. Налично е за клиенти на А1 България на абонаментен, предплатен или бизнес план. Работи с автоматично разпознаване на мобилния номер, през който използвате приложението или през Моят А1 профил, ако искате да управлявате всичките си услуги от едно място. Достъпно е на български и английски език, като дава възможност за персонализация на неговото меню. Можете да го използвате през мобилна мрежа и Wi-Fi през смартфони и таблети с операционна система iOS. Използваният от приложението трафик на данни се заплаща според условията на Вашия тарифен план.
В случай, че продължите с инсталирането или обновяването на приложението, Вие се съгласявате с Общите условия: http://media.a1.bg/private/pdf/legal/obshti-uslovia-MyA1.pdf.
My A1 – manage your telecom services on the go with A1 Bulgaria mobile application. My A1 is the self-service app of A1 Bulgaria that helps you manage your mobile and fix services freely, easily and securely using your mobile phone.
Follow your current bill and the remaining usage for minutes, MB and SMS
Check and download your invoices
Pay online via debit/credit card
View and add add-ons and additional packages with TV channels, minutes, MB and SMS that are available for your tariff plan
Top-up credit for A1 prepaid service via your invoice
Search information and find the nearest A1 store
Activate/deactivate roaming service, check and change your roaming tariff plan and additional package, manage your DRT limit
Review the offers in our e-shop and A1 club
Add and manage all your services via My A1 profile using your security code
Share your feedback about our services, network and customer service
Check the network status at your address, district or city
And more additional options
My A1 is the first mobile application for telecom services on the Bulgarian market. It is available for A1 customers using postpaid, prepaid or business plan. It supports automatic recognition of the mobile number or you can enter into My A1 profile if you want to manage all your services from a single place. My A1 has two language versions – Bulgarian and English. You can use the app via mobile or Wi-Fi network, both on smartphones and tablets with iOS. The traffic used by the application is charged as per your tariff plan.
In case you continue with the installation or update of the application, you agree with the General Terms and Conditions published here: http://media.a1.bg/private/pdf/legal/obshti-uslovia-MyA1.pdf.
Ratings & Reviews
Community
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Please help!
Jul 29, 2020 By peterson jonesHow do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help! -
Jul 22, 2021 By Miro's CarpentersFor now since we are using A1 services I only had one or two issues with the network. Maybe they were updating the system or something. But overall I'm pretty happy with them. The Internet is fast and reliable. Thank you -
Great
Nov 23, 2020 By Sani_rrtUser friendly and great customer experience -
Works great
Dec 31, 2020 By 911toM3to911Very easy and intuitive — I love it! -
A1
Aug 31, 2020 By RfdshGreat app , ones you get use to it ! -
Apr 22, 2021 By Daniela BelenskaI still keep some bad experience from the near past, but now A1 is much much better than in the beginning. -
Sep 1, 2021 By Mista NogatcoHelpful & easy - no problems. -
Valio V
Apr 22, 2021 By valio vSave time -
Aug 21, 2021 By Hardstyle BulgariaI like the app, simple to use, good features! -
харесва ми
Jun 13, 2021 By qwertytoмного апп-а
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Please help!
Jul 29, 2020 By peterson jonesHow do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help! -
Jul 22, 2021 By Miro's CarpentersFor now since we are using A1 services I only had one or two issues with the network. Maybe they were updating the system or something. But overall I'm pretty happy with them. The Internet is fast and reliable. Thank you -
Great
Nov 23, 2020 By Sani_rrtUser friendly and great customer experience -
Works great
Dec 31, 2020 By 911toM3to911Very easy and intuitive — I love it! -
A1
Aug 31, 2020 By RfdshGreat app , ones you get use to it ! -
Apr 22, 2021 By Daniela BelenskaI still keep some bad experience from the near past, but now A1 is much much better than in the beginning. -
Sep 1, 2021 By Mista NogatcoHelpful & easy - no problems. -
Valio V
Apr 22, 2021 By valio vSave time -
Aug 21, 2021 By Hardstyle BulgariaI like the app, simple to use, good features! -
харесва ми
Jun 13, 2021 By qwertytoмного апп-а
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Aug 26, 2021 By Tatiana OlaruVery bad experience. Expensive services and they change conditions as they please. Not worth the money. I will change the provider soon. -
Terrible app that doesn’t deserve even one star
Jun 17, 2020 By NinalexkI tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work? more -
May 18, 2021 By Desislava GeorgievaI am totally disappointed from this app. Over a week I am trying to create a profile as I have concluded a contract with A1. I reach one point where I have to enter my mobile number to receive a secure code but once I enter my number I receive an error message and can not proceed further. I have contacted the support but I haven't received an adequate answer from them yet. I will uninstall the app for sure. more -
May 26, 2021 By Ivan TsanevThis application is developed by some amateurs that have no sense of code structure, flow, or any idea of how the hell you can speed up the application at all. If you want to find a team that will develop the slowest, most inconvenient and useless app, just call A1 they will probably lend you their useless team. Worst customer friendly experience by far! more -
Keep your PIN because the SIM randomly locks
Feb 15, 2019 By Wilderness Surrounds HimDon't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that. -
Sep 2, 2021 By dark hornCannot loging during night time. This problem exist for a long time. -
Jun 8, 2021 By Dimitar DimitrovI'm totally disappointed from this app. App is not responding almost every time when I try to open it. Basically it's not usable. I don't know who and how maintain it , but it's a shame to not even be able to open it when needed. -
Sep 6, 2021 By Yordanka RaykovaDisappointing. It does not allow me to fill in my bank details and top up my prepaid card. -
Re...ded language on default.
Sep 12, 2021 By FallosssssCould you find some company to develop mobile app with avg iq higher than 80??? -
Jul 26, 2021 By Dimitar D.DimitrovWhat's the point of this app if it doesn't even what to load so I can pay my internet bill. Fix it, its useless right now.
No reviews available
No reviews available
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Please help!
Jul 29, 2020 By peterson jonesHow do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help! -
Jul 22, 2021 By Miro's CarpentersFor now since we are using A1 services I only had one or two issues with the network. Maybe they were updating the system or something. But overall I'm pretty happy with them. The Internet is fast and reliable. Thank you -
Great
Nov 23, 2020 By Sani_rrtUser friendly and great customer experience -
Works great
Dec 31, 2020 By 911toM3to911Very easy and intuitive — I love it! -
A1
Aug 31, 2020 By RfdshGreat app , ones you get use to it ! -
Sep 1, 2021 By Mista NogatcoHelpful & easy - no problems. -
Valio V
Apr 22, 2021 By valio vSave time -
Aug 21, 2021 By Hardstyle BulgariaI like the app, simple to use, good features! -
харесва ми
Jun 13, 2021 By qwertytoмного апп-а -
Браво
Dec 10, 2020 By вефр🤟бързо и удобно
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Apr 22, 2021 By Daniela BelenskaI still keep some bad experience from the near past, but now A1 is much much better than in the beginning.
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Бъг
Nov 4, 2019 By escomdfkКогато от началния екран отидеш на “Виж повече за услугата” и след това натиснеш “Виж” за да провериш срока на договора, приложението крашва.
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Aug 26, 2021 By Tatiana OlaruVery bad experience. Expensive services and they change conditions as they please. Not worth the money. I will change the provider soon. -
Вече не дава бонуси
Jul 25, 2021 By i.33Доскоро въртеше едно колело и даваше отгоре 1000-2000 мегабайта - не, че си изхарчвам тези в пакета, но беше интересно. Вече не виждам за какво мога да го ползвам. -
Има много интересен бъг
Feb 17, 2019 By Marto_GeneralaКогато влезнеш в настройки можеш да избереш кои икони да бъдат отдолу, но можеш да изключиш и бутона за настройки, което направиш ли веднъж повече нямаш достъп до менюто настройки от никъде...
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Terrible app that doesn’t deserve even one star
Jun 17, 2020 By NinalexkI tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work? more -
May 18, 2021 By Desislava GeorgievaI am totally disappointed from this app. Over a week I am trying to create a profile as I have concluded a contract with A1. I reach one point where I have to enter my mobile number to receive a secure code but once I enter my number I receive an error message and can not proceed further. I have contacted the support but I haven't received an adequate answer from them yet. I will uninstall the app for sure. more -
May 26, 2021 By Ivan TsanevThis application is developed by some amateurs that have no sense of code structure, flow, or any idea of how the hell you can speed up the application at all. If you want to find a team that will develop the slowest, most inconvenient and useless app, just call A1 they will probably lend you their useless team. Worst customer friendly experience by far! more -
Keep your PIN because the SIM randomly locks
Feb 15, 2019 By Wilderness Surrounds HimDon't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that. -
Sep 2, 2021 By dark hornCannot loging during night time. This problem exist for a long time. -
Jun 8, 2021 By Dimitar DimitrovI'm totally disappointed from this app. App is not responding almost every time when I try to open it. Basically it's not usable. I don't know who and how maintain it , but it's a shame to not even be able to open it when needed. -
Sep 6, 2021 By Yordanka RaykovaDisappointing. It does not allow me to fill in my bank details and top up my prepaid card. -
Re...ded language on default.
Sep 12, 2021 By FallosssssCould you find some company to develop mobile app with avg iq higher than 80??? -
Jul 26, 2021 By Dimitar D.DimitrovWhat's the point of this app if it doesn't even what to load so I can pay my internet bill. Fix it, its useless right now. -
Not in English
Sep 6, 2020 By Nicole LindenhallAlthough app says it’s both in Bulgarian and English, once downloaded, it’s only in Bulgarian.
What’s Groovy
What’s Subpar
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My A1
Release Notes
3.1.6
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Improvements to the Invoices menu:
- Мore detailed and specific information about the invoices;
- Details of all services included in each invoice;
- Information on issued credit or debit notices to the invoice.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
We are regularly making changes and improvements. Stay tuned by keeping your Updates turned on.
Some great new features in the last release:
• Brand new design
• Card payment with a save your card option
• Automatic payment option
• Invoice on email subscription
• Personal offer
• Plan details
• Current bill details
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
A new functionality: availability of e-Vignette activation
Improvements to the „Network and service guarantee“ module
Bug fixing in Roaming section.
- English
- Bulgarian
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
- Управление на Дигитални услуги
- Подобрения в началния екран
- Промяна в Меню Повече
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
- Digital extras management
- Home screen enhancements
- Changes in menu More
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
Подобрения в меню „Фактури“:
- Повече и по-детайлна информация за фактурите;
- Детайли за всички услуги, включени във всяка фактура;
- Информация за издадени кредитни или дебитни известия към фактура.
Improvements to the Invoices menu:
- Мore detailed and specific information about the invoices;
- Details of all services included in each invoice;
- Information on issued credit or debit notices to the invoice.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
По-добри от вчера! Постоянно променяме и подобряваме Моят А1. За да сте сигурни, че няма да пропуснете най-новото дръжте автоматичните си актуализации включени.
Better than yesterday! We are constantly making changes and improvements to My A1. To make sure you don’t miss a thing, just keep your updates turned on.
С Моят А1 управлявате Вашите мобилни и фиксирани услуги удобно, бързо и сигурно, директно през мобилния си телефон.
• Приложението е изцяло ново - с нова и модерна визия, подобрени функционалности и нови възможности!
• Плащане онлайн чрез дебитна или кредитна карта директно в приложението, възможност за запазване на картата за следващо или автоматично плащане, както и избор на една или всички фактури за плащане.
• Възможност за абонамент за Фактура на e-mail.
• Лесен и бърз достъп до персоналната оферта за Вашия абонаментен план с възможност за заявяване през електронния магазин.
• Повече информация и детайли за Вашите услуги.
• Активация и управление на допълнителни пакети.
My A1 helps you to manage your mobile and fix services freely, easily and securely using your mobile phone.
• The app is brand new - with a new and modern look, improved functionality and new features!
• Online payment with debit or credit card directly in the app, ability to save the card for next or automatic payment, as well as the option to choose one or all invoices for payment.
• Invoice to e-mail subscription option.
• Easy and quick access to the personal offer for your subscription plan with possibility for ordering through the online store.
• More information and details about your services.
• Activation and management of additional packages.
Bugfixing and Improvements
Improvements and optimizations
Нова функционалност: Push Notifications
Подобрения в "Гаранция за мрежа и обслужване"
Подобрения в "Екстри"
Оправени дефекти
A new functionality: Push Notifications
Improvements to the "Network and service guarantee" module
Improvements to the "Extras" module
Bug Fixing
Добавена е нова функционалност: възможност за активиране на електронна винетка.
Подобрения в модул „Гаранция за мрежа и обслужване“.
Отстраняване на проблеми в секция „Роуминг“.
A new functionality: availability of e-Vignette activation
Improvements to the „Network and service guarantee“ module
Bug fixing in Roaming section
Добавена е нова функционалност: възможност за активиране на електронна винетка.
Подобрения в модул „Гаранция за мрежа и обслужване“.
Отстраняване на проблеми в секция „Роуминг“.
A new functionality: availability of e-Vignette activation
Improvements to the „Network and service guarantee“ module
Bug fixing in Roaming section.
„Добавени нови 5 възможности за обратна връзка в модул "Гаранция за мрежа и обслужване" в секция "Сподели затруднения с обслужване".
1. Сподели затруднение с обслужване в А1 магазин
2. Сподели затруднение с инсталиране на фиксирана услуга.
3. Сподели затруднение с отстраняване на технически проблем.
4. Сподели затруднение със сервизно обслужване.
5. Друго“
„Добавени нови 5 възможности за обратна връзка в модул "Гаранция за мрежа и обслужване" в секция "Сподели затруднения с обслужване".
1. Сподели затруднение с обслужване в А1 магазин
2. Сподели затруднение с инсталиране на фиксирана услуга.
3. Сподели затруднение с отстраняване на технически проблем.
4. Сподели затруднение със сервизно обслужване.
5. Друго“
- По-бързо първоначално зареждане на приложението.
- Подобрения в процеса по регистрация.
- Лесно и свободно използване на приложението през Wi-Fi чрез еднократно въвеждане на потребителско име и парола за Моят А1.
- Нова опция в модул „Гаранция за мрежа и обслужване“ – „Сподели затруднение с обслужване – бързина на свързване със сътрудник на *88/088123“.
- Възможност за плащане на фактури при спряна услуга и предоставяне на информация за задължения към трети страни.
- Отстраняване на неточности в различни менюта и добавяне на уточняващи текстове.
С всяка нова версия оптимизираме работата на приложението, за да направим Моят А1 още по-добър за Вас. Очаквайте още подобрения скоро.
- По-бързо първоначално зареждане на приложението.
- Подобрения в процеса по регистрация.
- Лесно и свободно използване на приложението през Wi-Fi чрез еднократно въвеждане на потребителско име и парола за Моят А1.
- Нова опция в модул „Гаранция за мрежа и обслужване“ – „Сподели затруднение с обслужване – бързина на свързване със сътрудник на *88/088123“.
- Възможност за плащане на фактури при спряна услуга и предоставяне на информация за задължения към трети страни.
- Отстраняване на неточности в различни менюта и добавяне на уточняващи текстове.
С всяка нова версия оптимизираме работата на приложението, за да направим Моят А1 още по-добър за Вас. Очаквайте още подобрения скоро.
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