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-Managing mobile and fix services freely, easily and securely
-Brand new design
see more about My A1
-Brand new design
About My A1
Google Play
My A1 helps you to manage your mobile and fix services freely, easily and securely using your mobile phone.
• The app is brand new - with a new and modern look, improved functionality and new features!
• Online payment with debit or credit card directly in the app, ability to save the card for next or automatic payment, as well as the option to choose one or all invoices for payment.
• Invoice to e-mail subscription option.
• Easy and quick access to the personal offer for your subscription plan with possibility for ordering through the online store.
• More information and details about your services.
• Activation and management of additional packages.
Оther features of the application:
Add and manage all your services via My A1 profile using your security code and follow your current bill and the remaining usage for minutes, MB and SMS.
Check and download your invoices in PDF.
View and add additional packages with TV channels, minutes, MB and SMS that are available for your tariff plan.
Activate/deactivate roaming service, check and change your roaming tariff plan and additional package, manage your DRT limit (data roaming traffic).
Recharge your A1 prepaid service via your invoice or through the trusted partner page.
Search information and find the nearest A1 store.
Review the offers in our e-shop and A1 club.
Share your feedback about our services, network and customer service
Check the network status at your address, district or city
My A1 is the first mobile application for telecom services on the Bulgarian market. It is available for A1 customers using postpaid, prepaid or business plan. It supports automatic recognition of the mobile number or you can enter into My A1 profile if you want to manage all your services from a single place. My A1 has two language versions – Bulgarian and English. You can use the app via mobile or Wi-Fi network, both on smartphones and tablets with Android version 5.0 or later. The traffic used by the application is charged as per your tariff plan.
In case you continue with the installation or update of the application, you agree with the General Terms and Conditions published here.
• The app is brand new - with a new and modern look, improved functionality and new features!
• Online payment with debit or credit card directly in the app, ability to save the card for next or automatic payment, as well as the option to choose one or all invoices for payment.
• Invoice to e-mail subscription option.
• Easy and quick access to the personal offer for your subscription plan with possibility for ordering through the online store.
• More information and details about your services.
• Activation and management of additional packages.
Оther features of the application:
Add and manage all your services via My A1 profile using your security code and follow your current bill and the remaining usage for minutes, MB and SMS.
Check and download your invoices in PDF.
View and add additional packages with TV channels, minutes, MB and SMS that are available for your tariff plan.
Activate/deactivate roaming service, check and change your roaming tariff plan and additional package, manage your DRT limit (data roaming traffic).
Recharge your A1 prepaid service via your invoice or through the trusted partner page.
Search information and find the nearest A1 store.
Review the offers in our e-shop and A1 club.
Share your feedback about our services, network and customer service
Check the network status at your address, district or city
My A1 is the first mobile application for telecom services on the Bulgarian market. It is available for A1 customers using postpaid, prepaid or business plan. It supports automatic recognition of the mobile number or you can enter into My A1 profile if you want to manage all your services from a single place. My A1 has two language versions – Bulgarian and English. You can use the app via mobile or Wi-Fi network, both on smartphones and tablets with Android version 5.0 or later. The traffic used by the application is charged as per your tariff plan.
In case you continue with the installation or update of the application, you agree with the General Terms and Conditions published here.
App Store
Моят А1 – управлявайте всички Ваши телеком услуги докато сте в движение с мобилното приложение на А1 България!
С Моят А1 управлявате Вашите мобилни и фиксирани услуги удобно, бързо и сигурно, директно през мобилния си телефон:
Следите текущата си сметка и оставащото потребление
Проверявате и сваляте в pdf формат Вашите фактури
Плащате онлайн чрез дебитна или кредитна карта
Добавяте екстри и допълнителни пакети с ТВ канали, минути, мегабайти или SMS, подходящи за Вашия тарифен план
Зареждате кредит на предплатена услуга през Вашата сметка
Търсите информация за най-близкия А1 магазин
Активирате/деактивирате роуминг услуга, проверявате и променяте Вашите роуминг тарифен план и допълнителен пакет, както и управлявате лимита си за мобилен интернет в роуминг
Разглеждате предложенията в нашия електронен магазин и А1 клуб
Добавяте и управлявате през един профил всичките си услуги чрез код за сигурност
Споделяте обратна връзка за услугите, мрежата и обслужването ни
Проверявате статуса на мрежата за услугата, която използвате
И още допълнителни функционалности
Моят А1 е първото приложение за смартфони на българския пазар за телекомуникации и е напълно безплатно. Налично е за клиенти на А1 България на абонаментен, предплатен или бизнес план. Работи с автоматично разпознаване на мобилния номер, през който използвате приложението или през Моят А1 профил, ако искате да управлявате всичките си услуги от едно място. Достъпно е на български и английски език, като дава възможност за персонализация на неговото меню. Можете да го използвате през мобилна мрежа и Wi-Fi през смартфони и таблети с операционна система iOS. Използваният от приложението трафик на данни се заплаща според условията на Вашия тарифен план.
В случай, че продължите с инсталирането или обновяването на приложението, Вие се съгласявате с Общите условия: http://media.a1.bg/private/pdf/legal/obshti-uslovia-MyA1.pdf.
My A1 – manage your telecom services on the go with A1 Bulgaria mobile application. My A1 is the self-service app of A1 Bulgaria that helps you manage your mobile and fix services freely, easily and securely using your mobile phone.
Follow your current bill and the remaining usage for minutes, MB and SMS
Check and download your invoices
Pay online via debit/credit card
View and add add-ons and additional packages with TV channels, minutes, MB and SMS that are available for your tariff plan
Top-up credit for A1 prepaid service via your invoice
Search information and find the nearest A1 store
Activate/deactivate roaming service, check and change your roaming tariff plan and additional package, manage your DRT limit
Review the offers in our e-shop and A1 club
Add and manage all your services via My A1 profile using your security code
Share your feedback about our services, network and customer service
Check the network status at your address, district or city
And more additional options
My A1 is the first mobile application for telecom services on the Bulgarian market. It is available for A1 customers using postpaid, prepaid or business plan. It supports automatic recognition of the mobile number or you can enter into My A1 profile if you want to manage all your services from a single place. My A1 has two language versions – Bulgarian and English. You can use the app via mobile or Wi-Fi network, both on smartphones and tablets with iOS. The traffic used by the application is charged as per your tariff plan.
In case you continue with the installation or update of the application, you agree with the General Terms and Conditions published here: http://media.a1.bg/private/pdf/legal/obshti-uslovia-MyA1.pdf.
Следите текущата си сметка и оставащото потребление
Проверявате и сваляте в pdf формат Вашите фактури
Плащате онлайн чрез дебитна или кредитна карта
Добавяте екстри и допълнителни пакети с ТВ канали, минути, мегабайти или SMS, подходящи за Вашия тарифен план
Зареждате кредит на предплатена услуга през Вашата сметка
Търсите информация за най-близкия А1 магазин
Активирате/деактивирате роуминг услуга, проверявате и променяте Вашите роуминг тарифен план и допълнителен пакет, както и управлявате лимита си за мобилен интернет в роуминг
Разглеждате предложенията в нашия електронен магазин и А1 клуб
Добавяте и управлявате през един профил всичките си услуги чрез код за сигурност
Споделяте обратна връзка за услугите, мрежата и обслужването ни
Проверявате статуса на мрежата за услугата, която използвате
И още допълнителни функционалности
Моят А1 е първото приложение за смартфони на българския пазар за телекомуникации и е напълно безплатно. Налично е за клиенти на А1 България на абонаментен, предплатен или бизнес план. Работи с автоматично разпознаване на мобилния номер, през който използвате приложението или през Моят А1 профил, ако искате да управлявате всичките си услуги от едно място. Достъпно е на български и английски език, като дава възможност за персонализация на неговото меню. Можете да го използвате през мобилна мрежа и Wi-Fi през смартфони и таблети с операционна система iOS. Използваният от приложението трафик на данни се заплаща според условията на Вашия тарифен план.
В случай, че продължите с инсталирането или обновяването на приложението, Вие се съгласявате с Общите условия: http://media.a1.bg/private/pdf/legal/obshti-uslovia-MyA1.pdf.
My A1 – manage your telecom services on the go with A1 Bulgaria mobile application. My A1 is the self-service app of A1 Bulgaria that helps you manage your mobile and fix services freely, easily and securely using your mobile phone.
Follow your current bill and the remaining usage for minutes, MB and SMS
Check and download your invoices
Pay online via debit/credit card
View and add add-ons and additional packages with TV channels, minutes, MB and SMS that are available for your tariff plan
Top-up credit for A1 prepaid service via your invoice
Search information and find the nearest A1 store
Activate/deactivate roaming service, check and change your roaming tariff plan and additional package, manage your DRT limit
Review the offers in our e-shop and A1 club
Add and manage all your services via My A1 profile using your security code
Share your feedback about our services, network and customer service
Check the network status at your address, district or city
And more additional options
My A1 is the first mobile application for telecom services on the Bulgarian market. It is available for A1 customers using postpaid, prepaid or business plan. It supports automatic recognition of the mobile number or you can enter into My A1 profile if you want to manage all your services from a single place. My A1 has two language versions – Bulgarian and English. You can use the app via mobile or Wi-Fi network, both on smartphones and tablets with iOS. The traffic used by the application is charged as per your tariff plan.
In case you continue with the installation or update of the application, you agree with the General Terms and Conditions published here: http://media.a1.bg/private/pdf/legal/obshti-uslovia-MyA1.pdf.
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Nov 9, 2020 They're customer service is impeccable. The coverage great in the city ok in in countryside. The only bad side is the app is constantly growing and I can't store it on my phone :Dmore -
Please help!
Jul 29, 2020 How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help!more
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Nov 1, 2020 Doesn't even send you notifications that your bills are due and then surcharges you 2 bucks for not paying the amount. What is even the point of this app, just to collect your money? Not surprised.more -
Terrible app that doesn’t deserve even one star
Jun 17, 2020 I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work?more -
Oct 31, 2020 Do not install this application! It is completely useless, non-intuitive and the A1 support does not pay attention to customers!more -
Keep your PIN because the SIM randomly locks
Feb 15, 2019 Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that.more
No reviews available
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Nov 9, 2020 They're customer service is impeccable. The coverage great in the city ok in in countryside. The only bad side is the app is constantly growing and I can't store it on my phone :Dmore -
Please help!
Jul 29, 2020 How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help!more
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Бъг
Nov 4, 2019 Когато от началния екран отидеш на “Виж повече за услугата” и след това натиснеш “Виж” за да провериш срока на договора, приложението крашва.more -
Dec 5, 2019 Thank you for adding credit card payment as an option. (edited). Live support in the app would be handy too. As well as its responsiveness when adding a new service or a number. It sends me a message "undefined" and on the second try it shows a message "please try again in 30 min. You have a verification procedure in progress" repeatedly. Of course, a pop up example of how do you have to add the phone number when you click on the bar would come as advantage.more -
Jul 12, 2019 I need to turn off my wifi and use a data connection so the app can know my number and connect. I find that laughable since most other apps can find *all* my information, accounts, phone number, preferred payment method and my long lost father's middle name effortlessly even if they don't need that information to function. Also sometimes it gives me an error and requires a restart.more
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Sep 28, 2020 The application is not bad, but too often it requires update... I don't have much space on disk in my phone, so everytime I need to free space for the new version, and it means to delete and uninstall 3-4 other apps... Really bored already from that situation!more -
Jul 10, 2020 I am stunned. It is amazing that I can't pay my bills through the app?! I see that I have a bill to pay and I receive sms with a link to pay through internet browser but honestly this is ridiculous. The app shows data usage minutes but overall it's a failure in its main purpose to provide me with the opportunity to pay my bill.more -
Има много интересен бъг
Feb 17, 2019 Когато влезнеш в настройки можеш да избереш кои икони да бъдат отдолу, но можеш да изключиш и бутона за настройки, което направиш ли веднъж повече нямаш достъп до менюто настройки от никъде...more -
Registracia
Jul 26, 2018 Много трудно направих регистрацията на айфон Х. Постоянно изписваше грешка, успях да се регистрирам след 30 мин чекване на картинки от "не съм робот".more -
Sep 13, 2020 App is still not efficient enough. Can't top up my prepaid card yet for whatever reason.more
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Nov 1, 2020 Doesn't even send you notifications that your bills are due and then surcharges you 2 bucks for not paying the amount. What is even the point of this app, just to collect your money? Not surprised.more -
Terrible app that doesn’t deserve even one star
Jun 17, 2020 I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work?more -
Oct 31, 2020 Do not install this application! It is completely useless, non-intuitive and the A1 support does not pay attention to customers!more -
Keep your PIN because the SIM randomly locks
Feb 15, 2019 Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that.more
What’s Groovy
С добавянето на бързата смяна на номерата, приложението стана доста удобно за справки. При следващия ъпдейт ако добавите и използвани минути към уиджета, ще заслужите и последната звездичка от отценката.
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What’s Subpar
A really bad app because it only works in Bulgarian language. And the content is not useful at all. There is no option to charge money on a prepaid SIM or select a phone bundle. I seems that this app is not intended to work with prepaid SIM cards. The company should look at the app of Telenor and make it better what could hardly be achieved.
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Filter Reviews
-
They're customer service is impeccable. The coverage great in the city ok in in countryside. The only bad side is the app is constantly growing and I can't store it on my phone :D
-
Please help!
How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help! -
Great
User friendly and great customer experience -
Very easy to navigate. Great service.
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A1
Great app , ones you get use to it ! -
Easy to work with.
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Currently it is working pretty fine to me.
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Плащане
Успешно успях да платя сметката си извън България . Благодаря за улеснениято -
Браво
🤟бързо и удобно -
I don't like that I have to login every month
No reviews available
-
They're customer service is impeccable. The coverage great in the city ok in in countryside. The only bad side is the app is constantly growing and I can't store it on my phone :D
-
Please help!
How do I change it to English? This is really important! How do you change it to English? :0 PLEASE RESPOND! I need this app to work my watch, please I don’t speak the language it’s showing me, please help! -
Great
User friendly and great customer experience -
A1
Great app , ones you get use to it ! -
Easy to work with.
-
Currently it is working pretty fine to me.
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Плащане
Успешно успях да платя сметката си извън България . Благодаря за улеснениято -
Браво
🤟бързо и удобно
-
Very easy to navigate. Great service.
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I don't like that I have to login every month
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Бъг
Когато от началния екран отидеш на “Виж повече за услугата” и след това натиснеш “Виж” за да провериш срока на договора, приложението крашва. -
Thank you for adding credit card payment as an option. (edited). Live support in the app would be handy too. As well as its responsiveness when adding a new service or a number. It sends me a message "undefined" and on the second try it shows a message "please try again in 30 min. You have a verification procedure in progress" repeatedly. Of course, a pop up example of how do you have to add the phone number when you click on the bar would come as advantage.
-
I need to turn off my wifi and use a data connection so the app can know my number and connect. I find that laughable since most other apps can find *all* my information, accounts, phone number, preferred payment method and my long lost father's middle name effortlessly even if they don't need that information to function. Also sometimes it gives me an error and requires a restart.
Filter Reviews
-
Doesn't even send you notifications that your bills are due and then surcharges you 2 bucks for not paying the amount. What is even the point of this app, just to collect your money? Not surprised.
-
Terrible app that doesn’t deserve even one star
I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work? -
Do not install this application! It is completely useless, non-intuitive and the A1 support does not pay attention to customers!
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Has a lot of log in issues...
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Keep your PIN because the SIM randomly locks
Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that. -
Not in English
Although app says it’s both in Bulgarian and English, once downloaded, it’s only in Bulgarian. -
Негоден за нищо support !
U ain’t none but a bad service -
Worst of all apps of Bulgarian mobile networks! It was good ,but now it's trash. It used to recognise my phone number and use it to auto login, now it's not doing it anymore and I never made registration! Last ,but not least the UI is trash. Clunky, not intuitive and super bad written. Not optimised properly and it looks super ugly compared to Viacom or Telenor's UI! As for the network service .. it was once the best in BG ,not it has the worst network coverage and that's mid city! Soon ditched!
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I have stated several times that I do not want to receive any commercials, special offers or to participate in the games they organise. And no one seems to care. I keep on receiving SMS or phone calls about new offers, phones, etc. I do not want to! I have blocked all the numbers you use to get in touch with me. But through the official one, which sends me reminders for my invoice, I can't block, since obviously I want this, but that number also sends me commercials. How can I make this stop?
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The application is not bad, but too often it requires update... I don't have much space on disk in my phone, so everytime I need to free space for the new version, and it means to delete and uninstall 3-4 other apps... Really bored already from that situation!
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това не е апп за удобство
Апп пълен с реклами и никакво удобство за мобилен потребител. Няколко пъти иска повторно пароли след като вече си се логнал с парола в началото. За плащане на сметка иска пин от фактура който се взима след 10 клика из акаунта през уеб и pdf - напълно ненужно усложнение. А върха на бъговете е когато пак поиска парола и отваря само нъмпад, а въпросната парола е с букви. За похлупак на разминаванията е раздела "плати" където изписва сума за плащане. Като следваш процедурата да платиш тази сметка аппа те препраща и ... сметката става различна, защото имаш и други услуги за плащане които аппа обаче не отчита - т.е. раздел плащане заблуждава клиентите. И доста други бъгове, които не отговарят на нивото на компания от такъв ранг. Преди да пуснете апп го тествайте в специализирани компании и не очаквайте юзерите да ви репортват бъгове за ъпдейт и хонорар
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The application is not bad, but too often it requires update... I don't have much space on disk in my phone, so everytime I need to free space for the new version, and it means to delete and uninstall 3-4 other apps... Really bored already from that situation!
-
I am stunned. It is amazing that I can't pay my bills through the app?! I see that I have a bill to pay and I receive sms with a link to pay through internet browser but honestly this is ridiculous. The app shows data usage minutes but overall it's a failure in its main purpose to provide me with the opportunity to pay my bill.
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Има много интересен бъг
Когато влезнеш в настройки можеш да избереш кои икони да бъдат отдолу, но можеш да изключиш и бутона за настройки, което направиш ли веднъж повече нямаш достъп до менюто настройки от никъде... -
Registracia
Много трудно направих регистрацията на айфон Х. Постоянно изписваше грешка, успях да се регистрирам след 30 мин чекване на картинки от "не съм робот". -
App is still not efficient enough. Can't top up my prepaid card yet for whatever reason.
-
това не е апп за удобство
Апп пълен с реклами и никакво удобство за мобилен потребител. Няколко пъти иска повторно пароли след като вече си се логнал с парола в началото. За плащане на сметка иска пин от фактура който се взима след 10 клика из акаунта през уеб и pdf - напълно ненужно усложнение. А върха на бъговете е когато пак поиска парола и отваря само нъмпад, а въпросната парола е с букви. За похлупак на разминаванията е раздела "плати" където изписва сума за плащане. Като следваш процедурата да платиш тази сметка аппа те препраща и ... сметката става различна, защото имаш и други услуги за плащане които аппа обаче не отчита - т.е. раздел плащане заблуждава клиентите. И доста други бъгове, които не отговарят на нивото на компания от такъв ранг. Преди да пуснете апп го тествайте в специализирани компании и не очаквайте юзерите да ви репортват бъгове за ъпдейт и хонорар
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Doesn't even send you notifications that your bills are due and then surcharges you 2 bucks for not paying the amount. What is even the point of this app, just to collect your money? Not surprised.
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Terrible app that doesn’t deserve even one star
I tried installing this app three times and every time it was hanging on the welcome screen or on the sign-in progress bar. I tried deactivating my WiFi and using 4G only, but all was in vain. After so many attempts to sign into my profile I gave up. What’s the point of making an app if it doesn’t work? -
Do not install this application! It is completely useless, non-intuitive and the A1 support does not pay attention to customers!
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Has a lot of log in issues...
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Keep your PIN because the SIM randomly locks
Don't really on your a1 SIM, especially abroad. The SIM locks randomly when charging your phone leaving you unable to communicate. Theres no way to retrieve your PIN besides the plastic card it came in. Hope you kept that. -
Not in English
Although app says it’s both in Bulgarian and English, once downloaded, it’s only in Bulgarian. -
Негоден за нищо support !
U ain’t none but a bad service -
Worst of all apps of Bulgarian mobile networks! It was good ,but now it's trash. It used to recognise my phone number and use it to auto login, now it's not doing it anymore and I never made registration! Last ,but not least the UI is trash. Clunky, not intuitive and super bad written. Not optimised properly and it looks super ugly compared to Viacom or Telenor's UI! As for the network service .. it was once the best in BG ,not it has the worst network coverage and that's mid city! Soon ditched!
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I have stated several times that I do not want to receive any commercials, special offers or to participate in the games they organise. And no one seems to care. I keep on receiving SMS or phone calls about new offers, phones, etc. I do not want to! I have blocked all the numbers you use to get in touch with me. But through the official one, which sends me reminders for my invoice, I can't block, since obviously I want this, but that number also sends me commercials. How can I make this stop?
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Несигурно приложение
Приложението прави каквото си поиска - буквално. Не може да се плати през него, защото постоянно дава "Услугата е недостъпна", а след рестарт дори вече не показва сметката. Много съм притеснен, че си оставих вътре номера на кредитната карта. Връзката App Support от App Store води до несъществуваща страница в сайта на А1, което още повече ме притеснява. Ще си блокирам кредитната карта за всеки случай.
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Release Notes
2.6.6
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