Murphy Drive Rewards

Receiving your points when getting gas or buying items from Murphy’s stores are hit or miss. Out of every 10 purchases, I’d say I only get credit for maybe 2. At first, I thought it was the particular gas station I was going to that was causing me not to get my points, but I discovered I was having the same problem at different locations. I follow (the very simple) instructions at the pump but it’s still not enough. I even spoke to a representative about the problem and showed her my receipt as proof of purchase and she basically said we don’t have any record of your purchase so you’re just out of luck. If all you have to do is enter your number and then pay for your purchase, why is there such a disconnect with the app which won’t update your points?? If you’re okay with only getting rewords about 10% of the time then download the app. The rewards themselves which you can redeem with your points are pretty good so it’s worth getting the points. It’s just IF you’ll get those points is the problem

I frequent Murphy’s 4 times a week. I travel 100 miles daily to and from work. In doing so as you can guess I purchase gas frequently and others items as well. I was completely excited about downloading the app and seeing where I could save my HARD EARNED MONEY. To much dismay from reading the reviews you are restricted to saving money on only 15 gallons of gas....REALLY?! This is a complete joke. This equates to a savings of $1.50 for every 100 gallons of gas purchased. I m better off going to the competition who has gas for 2 cents cheaper. Not only would you loose me as a gas customer but also purchasing food and drink items as well. The overall savings is not cost effective at all. I personally work hard for my money and am a very conscience shopper. Therefore I would advise Murphy’s to re-evaluate the incentives in using this program. The rate of return is worse than interest rates on a saving account from a bank. I don’t see myself using this app any longer after reading “the terms and RESTRICTIONS “. Good luck with keeping your customers loyal and interested.

Be mindful there is a limit for gasoline, 15 gallons! After that, the pump will shut off or it will convert back to the full price of the gasoline. Murphy wants you to put in a lot more than they are willing to allow in savings, which is fine, business is business and businesses have to make a profit. However, gas stations make very little (to nothing) of gasoline sales, so why cut the consumer off at 15 gallons? I have also found that the app will show a particular item has a sale and it be bogus at the store. The “Rev Up’s” on the app never give you more than 15, maybe 20 if you’re lucky. I have gotten 5 for the past 2 months. So 8 times in a row, 20 “Rev Up” points in a month. That’s shameful. The only reason I’m keeping this app is that it does really well when traveling and needing to know where the next Murphy is and how much that stations gas price is. Other than that, this app needs to increase its incentives to match those of Murphy’s competitors.

Seems like a promising gas rewards app, and I’m all about those; however, until I can verify my email I can’t do much with it. I have double checked and triple checked the email on my account. It is correct. It has told me it is sending an email days ago. I have been checking every day and nothing in my main inbox nor in my junk folder. I have told it to resend multiple times but it won’t. And like I said, until I verify my email it won’t let me do much of anything. I don’t really understand the purpose of verifying my email either... doesn’t seem like it serves much of a purpose. Why close off a lot of features behind that wall, especially if you’re not gonna send the verification email? I love my rewards app with Shell and Murphy’s tends to be cheaper than them, so I could give them some business if they’d fix this app.

Bombarded with junk food & beverage offers that I never use. I simply want gas rewards, yet the app is not clear on when you get gas rewards.

I've been using this app for almost 2 years now and just woke up this morning and check my app on June 19th over a 1000 my points were redeemed for gas when I never got gas Customer service will not pick up the phone I cannot get in contact with anybody no one would help please I just want my point back because I know I spent I don't know how much money just to accumulate these points

I get gas here all the time and was at 377 points on Nov 12th. Came back on Nov 13th and I lose over 100 points?!! A total ripoff.

I’ve been saving for over a year now and last night I go look to see how many points I have, and boom 700 used on a date I didn’t get gas, I checked my bank statements and I only use my card to get gas and nope didn’t get gas that day, so it’s saying I redeemed them yet didn’t!