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Negative Reviews in Most Helpful
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Very frustrating so far. The device arrivedafter much longer than expected. The app will only install with wifi. All my other apps will work with my mobile network. I ve used it twice, and after each use i have tio reinstall the app . It goes blank after switching off the translator and won't come back. Perhaps there is a trick to it! Still trying, but have printed out the " return policy . I suspect it might prove useless Keeps needing its app reinstalled and poor translation so far.
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This device is a total scam, it worked the first time I used it but it kept texting "I can't Hear". Once in a while it gave a translation but it was though the phone speaker and almost inaudible. Now the app won't connect with my phone even when my phone says it is connected. This device has to be paired with a phone. The Facebook adds give the Impression that it is stand alone. This is fraud .
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EXTREME DISAPPOINTMENT
My wife and her friends are Philippino. This thing translates into an unknown language when in “Filippino” mode. They have no idea what it is saying, and they are fluent in both Tagalog and Visyan. It is AWEFUL!!! I understood it to be a standalone device as well, and like the other reviewers, I agree, WHT IS THE POINT OF THIS $90 speaker/mic??? It is requiring me to be connected to wifi and blue-toothed to my phone to work??? I use google translate MUCH easier and it is FREE. Jesus. So I will be pursuing a refund/return as this is a complete fail.
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Damn device must be connected to the internet via your phone. It is NOT standalone.
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In Filipino huwag bumili ng produkto
I just purchase this piece of crap hoping I would easily be able to translate tagalog and it does NOT work. The language it says is totally wrong. Plus you have to have app open, connected to the device. It is just a speaker and micro-phone, it does not work on its own. The app translates, I can do same thing with Google Translate. The device is just a speaker, the microphone does not work. DO NOT BUY!!!
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Very poor experience sound quality is useless and it's far to fiddly to use in a conversation - much easier to use Google translate
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$90 door wedge
This instant translator only does two things, both of them poorly. It continually shows that it can’t hear me, and it says Yahoo. This was advertised as a stand-alone device, but it has to be linked via Bluetooth to a phone for this piece of junk to attempt to work. Don’t waste your time buying a piece of junk that takes weeks to show up.
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Dam thing locked up after playing with translator 4 times. Sucks.. when it did work I thought it would be promising 😖
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Not what I expected. I think I've been conned ,like some other people that paid for this????? Still not working on the app no control buttons?
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Does not work
Bought this because my wife is from the Philippines this claims to know Tagalog my wife didn’t know what language this was speaking when we tried to convert English to Tagalog I tried some Tagalog words that I know it would not translate it into English this is a rip off if I could give less than one star I would
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Downloading app.
Downloaded app from App Store will not open. Online tech help via email very limited. I will have to return item to Lithuania at my expense and suffer a 15% restocking fee and then wait a month for my credit. Would not recommend buying this device, despite a couple of favorable reviews.
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App states no connection even though it's connected to Bluetooth
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I want my money back!
This translator is horrible! I received today and 90% of the time it translates from Spanish to English with a series of words that don’t make sense and are incorrect. Don’t waste your money or time trying to use this translator - will prove you to be wrong and saying something that does not make sense.
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I bought it for voice translation but by philippino language no audio no good cheaters they are this company
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Rip off
I would like to get my money back on this scam. All this device is is a loud speaker. With out a smartphone this does not operate. Ridiculous price for a speaker. Google translate does the same thing. I Now refused to buy on Facebook and Instagram because you never know what you’re going to get. (Rubbish) Apple must know about this.
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Doesn’t translate Tagalog (Filipino)
The advertising shows that device translates Tagalog, but not so. My wife is Filipina and doesn’t recognize a word of what shows as Filipino. And I can’t get the device to work as shown in the sales pitch. The only sound I get comes from my iPhone. Complete garbage. Save your money.
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As per a lot of others, I only get "can't hear" response every time I try to say something into either my phone or the device while following instructions. Did also have difficulty getting set up but finally got that sorted. I don't recommend buying this device, just use Google Translate. Unfortunately, like most others, I wouldn't have known to search reviews on this app when purchasing the device.
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Don’t waste your money.
I have yet to get this to work properly and now not at all. I end up using a Translator app on my phone. Far superior. I hoped to let my granddaughter carry this with us so she could talk to other kids while playing as we travel. No good.
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Not a user friendly App
This app is not what it is advertised to be. It is difficult to pair with an I phone and not a good translator for many languages. The developer needs to improve lots of features, It is not commercially suitable
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Not working with Filipino,.no audio
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Misleading
App sounds great but fails to mention that you can only pair to another device via Bluetooth and that device is an extra $90. Useless by itself. I have a mic on my phone why can’t I just use that. Poor design that promotes an extra sale.
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Doesn t work !very disappointing
After having tried everything , there is no way to have the sound loud enough to be heard ! Written translation from French to English were ok .not recommended
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Worthless
The ad for this device shows the device working in independence on the go. It has to be paired to your phone, and the translation is relayed to your phone in a mouse whisper. The audio is barley audible. As the previous review, refund shall be sought.
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Don’t waste your time
You have to have a device to pair which is not mentioned in the description. You learn this when trying to setup the app. I don’t see the need for the app if I already have a stand alone device.
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Will not pair with I phone
This item is not user friendly. Very disappointed in the performance. Do not recommend to buy. Has not worked yet and not sure if it ever will work. Sad performance
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BEWARE
This is junk. Does not work straight out of the box and they want me to pay return shipping to another Country on a defective item. They don’t return emails for weeks at a time and customer service if awful.
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Can’t even pair with iPhone
Followed the instruction to download this app. Then charge the unit for4 hours. Bluetooth in my iPhone unable to pair with the translator. Sent email to their support, got an acknowledgement on August 6, 2019 and so far haven't heard from them.
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Smh why.
I don’t see the point of having the gadget when I can just say the message in the phone and it will translate and the volume is really low. I might as well get my money back.
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Rayraynyc
This device is absolutely positively horrible Filipino, basque,Asian languages comes out in Finnish, danish especially Filipino,, terrible device, Apple should remove this download app, nothing but a rip-off I would give it no stars if possible
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Very Disappointed
Disappointed I was hoping for Tagalog language exchange... but instead I got Filipino that’s not Tagalog words...... You should not advertise Tagalog language....waste of money
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Crashes
Can’t open the app to connect to my phone. I click open it closes right up. How do you connect the translator if the app don’t work.
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Wast of money
The app works but a can’t hear so it defeats the purpose since it does not work like they show on screen I only see the translation no sound comes out
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Enence
I’m afraid I wasted a lot of money on this. The app has been frozen and has not connected even one time to see if it even works. So disappointed.
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App crashes.
The whole thing failed on the eve of our trip. I upgraded phone to 11pro. It just doesn’t work.
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Not working
This app is a joke. It won’t even open on my iPhone. Keeps crashing. Developer fix this !!
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This app is crap
On iPhone 11 Pro the app is stuck with no way to choose a language. Big waste of time and money.
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Useless app?
You must have the MUAMA Enence gadget for this to work. But if you have the gadget, why would you need this app? The app’s description does not explain this. Seems useless to me.
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JUNK
This thing just doesn’t work. Waste of money. Not recommended and for you guys that think your so smart - It doesn’t work with Enence unit.
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THIS IS SCAM!!!
Bought translator for lots of money. Followed the instructions, but The translator device is not pairing with any phone in my house. Bluetooth simply can’t locate it.
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Disappointed in product
No way to adjust volume. Requires use of a smartphone. Not worth the cost
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Bad product, the application doesn’t work
I support. Bad product
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Hebrew Language NOT offered as promised??
They claim they translate Hebrew and the choice of speaking Hebrew not found on my new Enence?
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Ripped off..
Well no response from support so looks like I’ve been ripped off too!
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Just purchased Generation 2.0 SN 686-852 & 686-850.
Just purchased Generation 2.0 SN 686-852 & 686-850. Checking it out now. Can't find A & B tabs yet that changes the languages. Rate & rebate... Enanse Transistor soon. Danny Daniel
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Rip off
This device is God awful. Does not work.
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Lousy
Followed instructions to the letter, it will pair, but that’s it. Can’t go any further. A TOTAL RIPOFF. How do I get a refund?
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App does not open on iOS 13.2.3
App installs but does not open ☹️
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Waste
What a waste of money
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Do not waist your money
$220 down the drain. Garbage!!!
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Won’t work on my iPhone
Bought this and downloaded it but can’t work in my iPhone. Works well on my Android though. Tried to delete and load it again and still nothing.
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Is not using gadget speaker and iPhone speaker is not loud enough!
If you hold the gadget button and give it couple of seconds to catch up, the voice recognition and translation is pretty accurate. Unfortunately I can’t make the gadget use the native speaker. My boyfriend’s device is perfectly paired itself on Android and uses gadget speaker which is loud enough.
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Rip off item
By the time you have this app, you’ve already paid for the useless item that was supposed to be a totally portable translator. Portable, sure: but if you don’t have WiFi it won’t work. You have to have WiFi to make it work at all! At that point, Google Translate is much easier and more accurate. I would send this trash back to China except they make it impossible. I’ve rarely felt so stupid in my life as to have fallen for this sales pitch.
Negative Reviews in Most Recent
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Just giving 1 star for the bad advertising
Buying a bunch of different webpages to write your own reviews of your own product... supposed to look like a blogpost Trying to say it’s from Japan to sound smarter, prove the connection Previously only available to world leaders, I doubt any if them would use your garbage 2 easy steps, I think most people here would argue otherwise And, it basically just translates in your phone and uses your device as a speaker, why is it even needed How about make a product you’re prod of and advertise the right way
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THIS IS SCAM!!!
Bought translator for lots of money. Followed the instructions, but The translator device is not pairing with any phone in my house. Bluetooth simply can’t locate it.
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Damn device must be connected to the internet via your phone. It is NOT standalone.
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App does not open on iOS 13.2.3
App installs but does not open ☹️
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not working fake
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Щом е в хуйняшка Русия, значи е МЕНТЕ , БОКЛУК !!!
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Downloading app.
Downloaded app from App Store will not open. Online tech help via email very limited. I will have to return item to Lithuania at my expense and suffer a 15% restocking fee and then wait a month for my credit. Would not recommend buying this device, despite a couple of favorable reviews.
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Not working
This app is a joke. It won’t even open on my iPhone. Keeps crashing. Developer fix this !!
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Not responding.
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Don’t waste your money.
I have yet to get this to work properly and now not at all. I end up using a Translator app on my phone. Far superior. I hoped to let my granddaughter carry this with us so she could talk to other kids while playing as we travel. No good.
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!!!AVOID THIS PRODUCT SCAM!!! WORST translator ever. Does not work on any phone or os... tried returning product and shipping cost more than product... product came back. Lost money on product and shipping. It's a chinese product but comes from Europe??? Avoid this at all costs!
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Won’t work on my iPhone
Bought this and downloaded it but can’t work in my iPhone. Works well on my Android though. Tried to delete and load it again and still nothing.
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Crashes
Can’t open the app to connect to my phone. I click open it closes right up. How do you connect the translator if the app don’t work.
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Bad product, the application doesn’t work
I support. Bad product
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Enence
I’m afraid I wasted a lot of money on this. The app has been frozen and has not connected even one time to see if it even works. So disappointed.
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App crashes.
The whole thing failed on the eve of our trip. I upgraded phone to 11pro. It just doesn’t work.
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Just purchased Generation 2.0 SN 686-852 & 686-850.
Just purchased Generation 2.0 SN 686-852 & 686-850. Checking it out now. Can't find A & B tabs yet that changes the languages. Rate & rebate... Enanse Transistor soon. Danny Daniel
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This app is crap
On iPhone 11 Pro the app is stuck with no way to choose a language. Big waste of time and money.
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Will not pair with I phone
This item is not user friendly. Very disappointed in the performance. Do not recommend to buy. Has not worked yet and not sure if it ever will work. Sad performance
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Ripped off..
Well no response from support so looks like I’ve been ripped off too!
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JUNK
This thing just doesn’t work. Waste of money. Not recommended and for you guys that think your so smart - It doesn’t work with Enence unit.
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Not a user friendly App
This app is not what it is advertised to be. It is difficult to pair with an I phone and not a good translator for many languages. The developer needs to improve lots of features, It is not commercially suitable
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Worthless
The ad for this device shows the device working in independence on the go. It has to be paired to your phone, and the translation is relayed to your phone in a mouse whisper. The audio is barley audible. As the previous review, refund shall be sought.
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Doesn t work !very disappointing
After having tried everything , there is no way to have the sound loud enough to be heard ! Written translation from French to English were ok .not recommended
-
In Filipino huwag bumili ng produkto
I just purchase this piece of crap hoping I would easily be able to translate tagalog and it does NOT work. The language it says is totally wrong. Plus you have to have app open, connected to the device. It is just a speaker and micro-phone, it does not work on its own. The app translates, I can do same thing with Google Translate. The device is just a speaker, the microphone does not work. DO NOT BUY!!!
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$90 door wedge
This instant translator only does two things, both of them poorly. It continually shows that it can’t hear me, and it says Yahoo. This was advertised as a stand-alone device, but it has to be linked via Bluetooth to a phone for this piece of junk to attempt to work. Don’t waste your time buying a piece of junk that takes weeks to show up.
-
Is not using gadget speaker and iPhone speaker is not loud enough!
If you hold the gadget button and give it couple of seconds to catch up, the voice recognition and translation is pretty accurate. Unfortunately I can’t make the gadget use the native speaker. My boyfriend’s device is perfectly paired itself on Android and uses gadget speaker which is loud enough.
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Smh why.
I don’t see the point of having the gadget when I can just say the message in the phone and it will translate and the volume is really low. I might as well get my money back.
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Disappointed in product
No way to adjust volume. Requires use of a smartphone. Not worth the cost
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Can’t even pair with iPhone
Followed the instruction to download this app. Then charge the unit for4 hours. Bluetooth in my iPhone unable to pair with the translator. Sent email to their support, got an acknowledgement on August 6, 2019 and so far haven't heard from them.
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Doesn’t translate Tagalog (Filipino)
The advertising shows that device translates Tagalog, but not so. My wife is Filipina and doesn’t recognize a word of what shows as Filipino. And I can’t get the device to work as shown in the sales pitch. The only sound I get comes from my iPhone. Complete garbage. Save your money.
-
Rip off item
By the time you have this app, you’ve already paid for the useless item that was supposed to be a totally portable translator. Portable, sure: but if you don’t have WiFi it won’t work. You have to have WiFi to make it work at all! At that point, Google Translate is much easier and more accurate. I would send this trash back to China except they make it impossible. I’ve rarely felt so stupid in my life as to have fallen for this sales pitch.
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Very Disappointed
Disappointed I was hoping for Tagalog language exchange... but instead I got Filipino that’s not Tagalog words...... You should not advertise Tagalog language....waste of money
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Rayraynyc
This device is absolutely positively horrible Filipino, basque,Asian languages comes out in Finnish, danish especially Filipino,, terrible device, Apple should remove this download app, nothing but a rip-off I would give it no stars if possible
-
I want my money back!
This translator is horrible! I received today and 90% of the time it translates from Spanish to English with a series of words that don’t make sense and are incorrect. Don’t waste your money or time trying to use this translator - will prove you to be wrong and saying something that does not make sense.
-
Hebrew Language NOT offered as promised??
They claim they translate Hebrew and the choice of speaking Hebrew not found on my new Enence?
-
BEWARE
This is junk. Does not work straight out of the box and they want me to pay return shipping to another Country on a defective item. They don’t return emails for weeks at a time and customer service if awful.
-
EXTREME DISAPPOINTMENT
My wife and her friends are Philippino. This thing translates into an unknown language when in “Filippino” mode. They have no idea what it is saying, and they are fluent in both Tagalog and Visyan. It is AWEFUL!!! I understood it to be a standalone device as well, and like the other reviewers, I agree, WHT IS THE POINT OF THIS $90 speaker/mic??? It is requiring me to be connected to wifi and blue-toothed to my phone to work??? I use google translate MUCH easier and it is FREE. Jesus. So I will be pursuing a refund/return as this is a complete fail.
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Does not work
Bought this because my wife is from the Philippines this claims to know Tagalog my wife didn’t know what language this was speaking when we tried to convert English to Tagalog I tried some Tagalog words that I know it would not translate it into English this is a rip off if I could give less than one star I would
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Rip off
This device is God awful. Does not work.
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Do not waist your money
$220 down the drain. Garbage!!!
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Lousy
Followed instructions to the letter, it will pair, but that’s it. Can’t go any further. A TOTAL RIPOFF. How do I get a refund?
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Wast of money
The app works but a can’t hear so it defeats the purpose since it does not work like they show on screen I only see the translation no sound comes out
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Rip off
I would like to get my money back on this scam. All this device is is a loud speaker. With out a smartphone this does not operate. Ridiculous price for a speaker. Google translate does the same thing. I Now refused to buy on Facebook and Instagram because you never know what you’re going to get. (Rubbish) Apple must know about this.
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Waste
What a waste of money
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Don’t waste your time
You have to have a device to pair which is not mentioned in the description. You learn this when trying to setup the app. I don’t see the need for the app if I already have a stand alone device.
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Useless app?
You must have the MUAMA Enence gadget for this to work. But if you have the gadget, why would you need this app? The app’s description does not explain this. Seems useless to me.
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Misleading
App sounds great but fails to mention that you can only pair to another device via Bluetooth and that device is an extra $90. Useless by itself. I have a mic on my phone why can’t I just use that. Poor design that promotes an extra sale.
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